Why Leaders and Workers Think Differently About Workplace Safety Risks

Workplace safety is very much in the news at the moment, thanks to reports about “bad doors” and weak ergonomic design in workspaces, the threat of heat-related injuries at work, and AI’s role in boosting safety on the job. But a new study sheds a different and slightly worrying light on the topic, which may cause you to rethink your workplace safety and education programs. The report, from Colorado-based small business insurer Pie Insurance, shows that there are wide gaps between what employers think about certain key safety issues, and how their employees view those same risks.

The insurer noted in its 2025 Small Business Employee Voice on Workplace Safety Report that both staff and leaders agree that around half of all workplace injuries can be prevented. Still, more than two-thirds of employee respondents said they remain concerned about safety at work, industry news site InsuranceBusinessMag notes. Fully 58 percent have actually witnessed workplace injuries happening in the last year, and 43 percent say they’ve sometimes felt pressured by their companies to work in conditions that were actually unsafe. This may be a “it’s an emergency get it done, we need this now,” leadership mentality, or it may be a sign of deeper disregard for safety matters — but the fact that over four in 10 of all workers surveyed feel like this is concerning.

One main area where employees and workers disagree on workplace safety is mental health. Pie’s report says that mental health has become the leading workplace safety worry among workers: 32 percent of those surveyed identified it as the top issue. This may surprise some, since “safety” has been traditionally a word connected with physical injury risks — Pie’s survey supports this, with 20 percent of respondents calling it their top concern, while 9 percent rated environmental issues at the top and 4 percent chose equipment safety. 

Where workers and employers disagree is shown most clearly in how each group envisions support systems for mental health issues. Fully 91 percent of employers say they’re confident about support, but just 62 percent of employees agree. The matter is of serious concern to workers, though, with 36 percent saying that work stresses carry over to impact their personal lives, affecting their motivation, anxieties and sleep.

Pie’s study also found a disconnect between how employees feel about reporting safety issues — 17 percent of respondents said they didn’t feel comfortable doing it. Of these people, over one in three feel this way because they worry their company will retaliate, a third feel like it would make them seem like a “difficult” worker, and 31 percent simply don’t report because they feel like it would result in zero mitigation actions by their employer. 

Another gap exists over training on workplace safety, with 63 percent of surveyed employers saying they offer properly formatted training, but just 29 percent of workers say they get regular safety training and fully 28 percent said they’ve never had any.

What’s your big takeaway from this? You may, after all, think that you’re properly in tune with your workers when it comes to safety, and there may even be a pretty large number posted next to that “days since last accident:” sign.

The fact is that you and your staff may not be singing from the same sheet music. Pie’s data suggests that gaps between employee and employer attitudes are much more common than you think.

InsuranceBusinessMag points out another issue that may arise from this disconnect: data show smaller and medium-size companies are “increasingly expanding into higher-risk work to remain profitable.” As they do this, workplace safety risks and costs and, as a result, insurance issues will multiply, spotlighting workplace safety.

It might be time to revisit your workplace safety protocols, run a training session with your staff, and promise them that if they report issues they spot there will be no reprisals. Addressing workplace mental health could also be a priority, and that’s something you can affect by checking and modifying company culture. Offering perks like flexible working or hybrid work solutions, and even getting training yourself on how to spot and help your worker’s mental health problems are good first steps.