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Tag: Retail industry

  • Bad news for Black Friday: Retailers cast doubt on holiday shopping with cautious guidance

    Bad news for Black Friday: Retailers cast doubt on holiday shopping with cautious guidance

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    A person walks past a sales advertisement at Saks Off 5th department store ahead of the Thanksgiving holiday sales in Washington, D.C., on Nov. 21, 2023.

    Saul Loeb | AFP | Getty Images

    There’s a dark cloud hanging over Black Friday.

    A slew of retailers have issued tepid, cautious or downright disappointing fourth-quarter outlooks over the past few weeks, casting a pall over the crucial holiday season right as they gear up for the biggest shopping day of the year.

    The companies, which include everyone from luxury goods giant Tapestry to big boxer BJ’s Wholesale Club, cited a host of dynamics that led them to reduce their outlooks or issue forecasts that came in below expectations. 

    Some, such as Best Buy and Nordstrom, cited the uncertain state of the consumer following months of persistent inflation, while others, such as Hanesbrands, said demand is simply drying up for its basic T-shirts, socks and underwear as wholesalers look to keep inventories in check.

    Even Dick’s Sporting Goods and Abercrombie & Fitch, which both raised their full-year guidance on Tuesday after strong third quarters, managed to underwhelm with their holiday forecasts. 

    If there’s one theme that captures the commentary, it’s caution, and while some retailers may have been overly conservative with their outlooks, the resounding lack of confidence spells trouble for the holiday quarter and raises questions about the overall health of the economy. 

    “Consumers are still spending, but pressures like higher interest rates, the resumption of student loan repayments, increased credit card debt and reduced savings rates have left them with less discretionary income, forcing them to make trade-offs,” Target CEO Brian Cornell told analysts on a call last week.

    “As we look at recent trends across the retail industry, dollar sales are being driven by higher prices with consumers buying fewer units per trip. In fact, overall unit demand across the industry has been down 2% to 4% in recent quarters, and the industry has experienced seven consecutive quarters of declines in discretionary dollars and units,” he said.

    When asked about the upcoming holiday season, Cornell said it was too soon to weigh in on early sales, saying only that the company was “watching the trends carefully.”

    Ho-hum growth for holiday spend

    The holiday shopping season over the past couple of years has seen outsize growth brought on by the Covid-19 pandemic, which gave consumers stimulus payments and an opportunity to pad their bank accounts while they were stuck at home and unable to travel or dine out. 

    In 2020, holiday spend was up 9.1% from the year prior, according to the National Retail Federation. In 2021, spend was up 12.7% year over year, and in 2022, it was up 5.4%.

    As 2023 comes to a close, savings accounts dwindle and consumers continue to face inflation and high interest rates, that growth in holiday spend is expected to slow to 3% to 4%, according to the NRF. That’s consistent with the slower growth rates seen between 2010 and 2019 in the lead up to the pandemic. 

    The expected slowdown has led many retailers to approach the holiday season with more caution than Wall Street anticipated.

    On Monday, Bank of America’s consumer team found that out of 43 retailers that issued earnings forecasts, 37, or 86%, came in light of Street expectations. 

    Take Walmart, for example. The retailer struck a cautious tone with its outlook, which came in below expectations, after it saw consumer spending weaken toward the end of October. Last week, it said it expects adjusted earnings per share of $6.40 to $6.48 for the year, lower than the $6.48 analysts had projected, according to LSEG, formerly known as Refinitiv. 

    “Halloween was good overall,” Chief Financial Officer John David Rainey said on a call with CNBC. “But in the last couple of weeks of October, there were certainly some trends in the business that made us pause and kind of rethink the health of the consumer.”

    For some retailers, even good news wasn’t cheery enough.

    Dick’s Sporting Goods raised its forecast Tuesday after posting strong top- and bottom-line beats and said it now expects full-year earnings per share of between $11.45 and $12.05, compared with the $11.27 to $12.39 range that analysts had projected, according to LSEG.

    But compared to its strong third-quarter results, the outlook came off as tempered.

    The retailer said it was “excited” for the holiday but couched that optimism with executives repeatedly noting they were looking forward to the things “within our control” — a refrain heard four times during the hour-long call. 

    “We are very excited about what we have within our control for Q4. Our products are in stock. We’ve got tremendous gifts … and the teams are pumped to deliver an amazing holiday experience,” CEO Lauren Hobart said on a call with analysts. “We’re balancing all of that with caution about the macroeconomic environment and the consumer, because we know that consumers are going through a lot right now. So, I think, we’ve been reasonably cautious in our guidance.” 

    CNBC’s Melissa Repko contributed to this report.

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  • Global smartphone sales rebound in October after declining for more than 2 years: Counterpoint

    Global smartphone sales rebound in October after declining for more than 2 years: Counterpoint

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    Apple CEO Tim Cook holds up a new iPhone 15 Pro during an Apple event on September 12, 2023 in Cupertino, California.

    Justin Sullivan | Getty Images

    Global smartphone sales rose in October after declining for 27 straight months on a year-on-year basis, led by a recovery in emerging markets, data from Counterpoint Research showed.

    Sell-through transactions, or retail sales volumes, grew 5% year-on-year in October, according to the report.

    “The growth has been led by emerging markets with a continuous recovery in Middle East and Africa, Huawei’s comeback in China and onset of festive season in India,” the research firm said. The developed markets with relatively higher smartphone saturation have seen a slower recovery, it added.

    Huawei clocked the fastest growth among smartphone makers in China in the third quarter after the firm released its Mate 60 Pro smartphone in September which sparked a lot of consumer interest due to its advanced chip.

    October also recorded the highest monthly smartphone sales since January 2022, the report said.

    The launch of Apple’s iPhone 15 series in late September also helped bolster smartphone sales. “As compared to last year, the launch was delayed by a week which meant the full effect of the new iPhone sales was felt in October,” said Counterpoint Research.

    Global smartphone sales have been impacted by component shortages, inventory build-up and longer replacement cycles.

    “These issues have been compounded with an uncertain macroeconomic environment and as a result, global smartphones sales have declined year-on-year every month for more than 2 years,” the research firm said.

    Tech research firm Canalys last month said the decline in global smartphone sales was slowing with third-quarter shipments falling just 1% compared with a 10% decline the previous quarter.

    “Rising demand for fresh offerings in emerging markets is propelling brands and channels forward as the holiday season approaches,” said Sanyam Chaurasia, senior analyst at Canalys.

    South Korea’s Samsung continued to lead the global smartphone market in the third quarter, with a 20% share of total smartphone sales, according to Counterpoint Research data. Apple finished second with a 16% market share, followed by Chinese brands Xiaomi (12%), Oppo (10%) and Vivo (8%).

    Counterpoint Research expects the global smartphone market to grow further in the fourth quarter.

    “Following strong growth in October, we expect the market to grow year-on-year in 2023 Q4 as well, setting the market on the path to gradual recovery in the coming quarters,” the research firm said.

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  • These big names in retail could get hit by Temu’s surging growth, Bank of America says

    These big names in retail could get hit by Temu’s surging growth, Bank of America says

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  • Investor JAT Capital sends scathing letter to new Bed Bath & Beyond board over CEO ouster, vacancy

    Investor JAT Capital sends scathing letter to new Bed Bath & Beyond board over CEO ouster, vacancy

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    Signage is displayed outside a permanently closed Bed Bath & Beyond retail store in Hawthorne, California, on May 1, 2023. 

    Patrick T. Fallon | AFP | Getty Images

    Investment firm JAT Capital sent a scathing letter to the board of the new Bed Bath & Beyond on Friday saying it has refused to answer questions from shareholders and is engaging in what the investment firm called unprecedented “poor behavior.” 

    The firm, which has a 9.6% stake in the company and claims it is not an activist fund, excoriated the board for a series of misdeeds, including canceling planned investor conferences and twisting the facts about former CEO Jonathan Johnson’s ouster.

    “We have attempted to engage constructively with investor relations, senior management and the Board of Directors in recent months, making suggestions of best practices that might preserve and enhance value, and more recently pointing out actions taken by management and the board that appear to be destroying shareholder value,” the letter, penned by JAT’s founder John Thaler, states. 

    “We have taken the more active posture with Beyond because, quite frankly, I have never seen such poor behavior by a Board in my career. The things that I have heard, the things that have been spoken directly to me, and the actions I have witnessed are in a category that I have never seen.” 

    Beyond was previously known as Overstock.com, which bought Bed Bath out of bankruptcy and rebranded. Prior to its rebrand, Beyond had been grappling with sluggish sales and a dwindling market cap. After its first quarter as the new Bed Bath, results were mixed with steep declines in sales and profits. 

    The company didn’t return a request for comment.

    Earlier this month, JAT called on Beyond to fire Johnson. Days later, the company announced he was stepping down.

    In its letter, dated Friday, JAT questioned why Johnson’s board seat was removed after his ouster and said it was an attempt to weaken “shareholders ability to have a say.” The firm also accused the board of being disingenuous about Johnson’s decision to leave the company and said bluntly that he’d been “fired.”

    “Rather than terminating Johnson and publicly saying so (a statement that would have been well received by everyone involved), the Board decided to craft a press release along with Jonathan suggesting that he had stepped down, and even making the ludicrous statement that he and the Board had jointly concluded that ‘now was the ideal time’ for a leadership transition,” the missive reads.

    “Now is the ideal time? In the middle of a company re‐branding effort, just as the company embarks on a $150 million marketing campaign? And that coincidentally coincides with shareholders calling for Johnson’s removal? Writing a press release that twists the facts and makes disingenuous characterizations of the situation … furthers the perception that the Board is engaged in self‐preservation and inside dealing.”

    Meanwhile JAT has called for Marcus Lemonis, the Camping World CEO and TV personality who starred in CNBC’s “The Profit,” to take over management of the company. He joined the Overstock board last month and has cheered its transition to Beyond Inc. 

    JAT renewed those calls in Friday’s letter and accused the board of being “suspicious” of Lemonis, pushing him to the sidelines and refusing his expertise. 

    “In one of the few instances where I have been able to engage with a member of the Board on the subject of why Marcus Lemonis wasn’t being permitted to help manage the business, [chair of the board] Allison Abraham acknowledged to me that she (and others) were worried that ‘Marcus has a secret nefarious plot,’” the letter states. “She has allegedly repeated this same concern to the interim CEO Dave Nielsen. When pressed on what that ‘nefarious plot’ might be, she acknowledges that she doesn’t know.” 

    Lemonis didn’t return a request for comment.

    JAT called on Beyond’s board to answer its questions, once and for all, and for everyone from vendors to sell-side analysts to demand more transparency.

    “It is my strong desire that the Board be forced to explain what it is doing. This is not an unreasonable ask. The actions cited below which the Board has taken in the last 60 days appear to be to the detriment of the company and shareholders,” the letter states. “This Board has refused to explain why they have made these decisions.”

    Read the full letter below:

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  • Walmart shares slide as retailer gives a cautious outlook about consumer spending

    Walmart shares slide as retailer gives a cautious outlook about consumer spending

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    Atchison, Kansas. Walmart store logo with gardening products for sale. 

    Universal Images Group | Getty Images

    Walmart on Thursday topped Wall Street’s fiscal third-quarter earnings estimates as sales rose, but the big-box retailer struck a cautious tone with its outlook after it saw consumer spending weaken at the end of the period.

    The company’s shares slid more than about 8% on Thursday after they touched an all-time high the previous day. Walmart gave a slightly lower-than-expected forecast for the year as it enters the critical holiday shopping season.

    The company anticipates adjusted earnings per share of $6.40 to $6.48 for the year, lower than the $6.48 analysts expect but higher than its previous range. Walmart expects consolidated net sales will rise 5% to 5.5%, also an increase from its prior range. 

    Inflation has also waned — and for some categories, deflation has taken hold — a trend that could help Walmart’s shoppers but hurt the company’s sales. Prices of some grocery items remain higher, but they have fallen for dairy, eggs, chicken and seafood, CEO Doug McMillon said on the company’s earnings call. He added that relief is coming for customers as they look for holiday gifts.

    General merchandise prices have continued to fall, setting up the company for a turnabout. Its sales have risen in part because shoppers have had to pay higher prices for many items during a period of inflation.

    “In the U.S., we may be managing through a period of deflation in the months to come and while that would put more unit pressure on us, we welcome it, because it’s better for our customers,” he said.

    In a separate interview with CNBC, Chief Financial Officer John David Rainey said consumers are “leaning heavily” into major promotions as they watch their spending and search for deals. As customers hold out for lower prices, the company has seen a drop in purchases before and after a sales event.

    “Our events have been strong,” he said. “We’ve been pleased with those. Halloween was good overall. But in the last couple of weeks of October, there were certainly some trends in the business that made us pause and kind of rethink the health of the consumer.”

    At the start of the holiday quarter, however, he said sales of items including clothing picked up as holiday promotions gained momentum.

    Here’s what Walmart reported for the three-month period ended Oct. 31 compared with what analysts were expecting, according to consensus estimates from LSEG, formerly known as Refinitiv:

    • Earnings per share: $1.53 adjusted vs. $1.52 expected
    • Revenue: $160.80 billion vs. $159.72 billion expected

    In the fiscal third quarter, Walmart’s net income rose to $453 million, or 17 cents per share, compared with a loss of $1.8 billion, or 66 cents per share, in the year ago period. Walmart posted a loss in that quarter due to a settlement of opioid-related legal charges. 

    Revenue rose from $152.81 billion in the year-ago period. It climbed on the strength of the retailer’s grocery business, which has thrived during a period of high inflation, and digital sales.

    Comparable sales, an industry metric also known as same-store sales, rose 4.9% for Walmart U.S. and at Sam’s Club, they rose 3.8% year over year.

    In the U.S., shoppers both visited and spent more. Customer transactions rose 3.4% and the average ticket grew 1.5% compared with a year earlier. E-commerce sales increased 24% in the U.S. and 15% across the globe year over year.

    Walmart is also making money in newer ways, such as selling ads and annual memberships to Walmart+, its answer to Amazon Prime. 

    Revenue for its ad business, Walmart Connect, jumped 26% from the prior-year period. 

    As the holidays approach, investors have bet the big-box retailer has the ingredients to drive sales, even as shoppers are more discerning. It’s the nation’s largest grocer, which helps drum up steadier foot traffic.

    Shares of the company touched an all-time high Wednesday dating to when Walmart debuted on the New York Stock Exchange in August 1972. The stock closed at nearly $170 on Wednesday, up about 19% for the year. On Thursday, however, shares closed the day at $156.04.

    Jim Cramer’s Investing Club

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  • Xiaomi claims a record $3.11 billion in Singles Day sales

    Xiaomi claims a record $3.11 billion in Singles Day sales

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    YICHANG, CHINA – OCTOBER 29, 2023 – Customers experience Mi 14 series phones at a Xiaomi store in Yichang, Hubei province, China, Oct 29, 2023. (Photo by Costfoto/NurPhoto via Getty Images)

    Nurphoto | Nurphoto | Getty Images

    BEIJING — Chinese smartphone and consumer electronics company Xiaomi claimed record sales across platforms during the Singles Day shopping festival.

    From Oct. 23 to the end of day on Nov. 11, Xiaomi said it sold more than 22.4 billion yuan ($3.11 billion) worth of products on platforms such as Alibaba’s Tmall and Taobao, JD.com, Pinduoduo and Douyin.

    Xiaomi shares were up more than 1% in Hong Kong trade Monday morning. Locally traded shares of Alibaba and JD.com also traded about 1% higher.

    For a second-straight year, the two online shopping giants declined to share total figures for the Singles Day shopping festival.

    JD only said transaction and order volume reached record highs. Alibaba said that gross merchandise value, order numbers and participating merchants grew from a year ago. GMV measures sales over time.

    By brand, JD said transaction volume of Apple products exceeded 10 billion yuan ($1.39 billion). That’s the same figure JD shared for Singles Day results in 2021. It did not provide a comparable figure in 2022.

    Lululemon, a relatively new brand to the China market, saw transaction volume on JD increase 260% during the shopping festival from a year ago, the Chinese retailer said.

    Alibaba did not share much detail on sales by product or brand for the entire shopping festival period.

    Xiaomi claimed its newly released Xiaomi 14 smartphone was the top-seller on Alibaba’s Tmall from Nov. 4 to 11. The company also claimed first place in different categories of Chinese brands’ smartphone sales across other online shopping platforms.

    “Much better-than-expected Mi14 sales creates earnings accretion and potential valuation re-rating ahead,” HSBC analysts wrote in a Nov. 6 report.

    “We raise our smartphone shipment forecasts for Xiaomi by 7% in 2023e to c150m units and by 6% in 2024e to 160m units,” the analysts said.

    Low expectations

    Livestreaming sales

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  • Amazon unveils buy now, pay later option from Affirm for small business owners

    Amazon unveils buy now, pay later option from Affirm for small business owners

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    Amazon is unveiling its first buy now, pay later checkout option for the millions of small business owners who use its online store, CNBC learned exclusively.

    The tech giant confirmed Thursday that its partnership with Affirm is expanding to include Amazon Business, the e-commerce platform that caters to companies.

    Affirm shares jumped 19% on the news.

    The service, with loans ranging from $100 to $20,000, will be available to all eligible customers by Black Friday, or Nov. 24. It is specifically for sole proprietors, or small businesses owned by a single person, the most common form of business ownership in the U.S.

    It’s the latest sign of the widening adoption of a fintech feature that exploded in popularity early in the pandemic, along with the valuations of leading players Affirm and Klarna. When boom turned to bust in 2021, and valuations in the industry dropped steeply, skeptics pointed to rising interest rates and borrower defaults as hurdles for growth and profitability.

    But for users, the option is touted as being more transparent than credit cards because customers know how much interest they will owe up front. That’s made its appeal durable for households and businesses coming under increasing strain as excess cash from pandemic stimulus programs has dwindled.

    “We constantly hear from small businesses that say they need payment solutions to manage their cash flow,” Todd Heimes, director of Amazon Business Worldwide, said in an interview. “We offer the ability to use credit cards and to pay by invoice; this is another option available to small business customers to pay over time.”

    Amazon Business was launched in 2015 after the company realized businesses were using its popular retail website for office supplies and bulk purchases. The division reached $35 billion in sales this year and has more than 6 million customers globally.

    Amazon customer with access to a buy now, pay later option at checkout from Affirm.

    Courtesy: Amazon Inc.

    If approved, users can pay for Amazon purchases in equal installments over three to 48 months. They are charged an annualized interest rate between 10% and 36%, based on the perceived risk of the transaction, according to Affirm Chief Revenue Officer Wayne Pommen. There are no late or hidden fees, the companies said.

    “The financial industry is not great at providing credit to really small businesses,” Pommen said. “They can’t walk into a bank branch and get a loan until they reach a certain scale. So us being able to provide this for purchases” helps business grow and manage their cash flows, he said.

    The move is a boost in a crucial relationship for Affirm, which has had to search for revenue growth after demand for expensive Peloton bikes collapsed. Affirm first began offering installment loans to Amazon’s retail customers in 2021, launched on Amazon in Canada in 2022 and was then added to Amazon Pay earlier this year.

    Affirm, which uses its own models to underwrite loans for each transaction it facilitates, decided to target sole proprietors first because they make up most small businesses in the country, with 28 million registered in the U.S., according to Pommen.

    “We’ll see how the product performs and if it makes sense to expand it to a wider universe of businesses,” he said. “Our assessment is that we can underwrite this very successfully and have the strong performance that we need.”

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  • As the market enters correction territory, don’t blame the American consumer

    As the market enters correction territory, don’t blame the American consumer

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    An Amazon.com Inc worker prepares an order in which the buyer asked for an item to be gift wrapped at a fulfillment center in Shakopee, Minnesota, U.S., November 12, 2020.

    Amazon.com Inc | Reuters

    The initial third-quarter report on gross domestic product showed consumer spending zooming higher by 4% percent a year, after inflation, the best in almost two years. September’s retail sales report showed spending climbing almost twice as fast as the average for the last year. And yet, bears like hedge-fund trader Bill Ackman argue that a recession is coming as soon as this quarter and the market has entered correction territory.

    For an economy that rises or falls on the state of the consumer, third-quarter earnings data supports a view of spending that remains mostly good. S&P 500 consumer-discretionary companies that have reported through Oct. 25 saw an average profit gain of 15%, according to CFRA — the biggest revenue gain of the stock market’s 11 sectors.

    “People are kind of scratching their heads and saying, ‘The consumer is holding up better than expected,’” said CFRA Research strategist Sam Stovall said. “Consumers are employed. They continue to buy goods as well as pursue experiences. And they don’t seem worried about debt levels.” 

    How is this possible with interest rates on everything from credit cards to cars and homes soaring?

    It’s the anecdotes from bellwether companies across key industries that tell the real story: Delta Air Lines and United Airlines sharing how their most expensive seats are selling fastest. Homeowners using high-interest-rate-fighting mortgage buydowns. Amazon saying it’s hiring 250,000 seasonal workers. A Thursday report from Deckers Outdoor blew some minds — in what has been a tepid clothing sales environment — by disclosing that embedded in a 79% profit gain that sent shares up 19% was sales of Uggs, a mature line anchored by fuzzy boots, rising 28%.

    The picture they paint largely matches the economic data — generally positive, but with some warts. Here is some of the key evidence from from the biggest company earnings reports across the market that help explain how companies and the American consumer are making the best of a tough rate environment.

    How homebuilders are solving for mortgages rates

    No industry is more central to the market’s notion that the consumer is falling from the sky than housing, because the number of existing home sales have dropped almost 40% from Covid-era peaks. But while Coldwell Banker owner Anywhere Real Estate saw profit fall by half, news from builders of new homes has been pretty good.

    Most consumers have mortgages below 5%, but for new homebuyers, one reason that rates are not biting quite as sharply as they should is that builders have figured out ways around the 8% interest rates that are bedeviling existing home sellers. That helps explains why new home sales are up this year. Homebuilders are dipping into money that previously paid for other incentives to pay for offering mortgages at 5.75% rather than the 8% level other mortgages have hit. At PulteGroup, the nation’s third-biggest builder, that helped drive an 8% third-quarter profit jump and 43% climb in new home orders for delivery later, much better than the government-reported 4.5% gain in new home sales year-to-date.

    “What we’ve done is simply redistribute incentives we’ve historically offered toward cabinets and countertops, and redirected those to interest rate incentives,” PulteGroup CEO Ryan Marshall said. “And that has been the most powerful thing.”

    The mechanics are complex, but work out to this: Pulte sets aside about $35,000 for incentives to get each home to sell, or about 6% of its price, the company said on its earnings conference call. Part of that is paying for a mortgage buydown. About 80% to 85% of buyers are taking advantage of the buydown offer. But many are splitting the funds, mixing a smaller rate buydown and keeping some goodies for the house, the company said.

    Wells Fargo economist Jackie Benson said in a report that builders may struggle to keep this strategy going if mortgage rates stay near 8%, but new-home prices have dropped 12% in the last year. In her view, incentives plus bigger price cuts than most existing homes’ owners will offer is giving builders an edge. 

    At auto companies, price cuts are in, and more are coming

    Car sales picked up notably in September, rising 24% year-over-year, more than twice the year-to-date gain in unit sales. But they were below expectations at electric-vehicle leader Tesla, which blamed high interest rates, and at Ford

    “I just can’t emphasize this enough, that for the vast majority of people buying a car it’s about the monthly payment,” Tesla CEO Elon Musk said on its earnings call. “And as interest rates rise, the proportion of that monthly payment that is interest increases.” 

    Maybe, but that’s not what’s happening at General Motors, even if investor reaction to good numbers at GM was muted because of the strike by the United Auto Workers union. 

    GM tops Q3 expectations but pulls full-year guidance due to mounting UAW strike costs

    GM beat earnings expectations by 40 cents a share, but shares fell 3% because of investor worries about the strike, which forced GM to withdraw its fourth-quarter earnings forecast on Oct. 24. Ford, which settled with the UAW on Oct. 25, said the next day it had a “mixed” quarter, as profit missed Wall Street targets due to the strike. Consumers came through, as unit sales rose 7.7% for the quarter, with truck and EV sales both up 15%. GM CEO Mary Barra said on GM’s analyst call that the company gained market share, posting a 21% gain in unit sales despite offering incentives below the industry average.

    “While we hear reports out there in the macro that consumer sentiment might be weakening, etc., we haven’t seen that in demand for our vehicles,” GM CFO Paul Jacobson told analysts. But Ford CFO John Lawler said car prices need to decline by about $1,800 to be as affordable as they were before Covid. “We think it’s going to happen over 12 to 18 months,” he said. 

    Tesla’s turnaround plan turns on continuing to lower its cost of producing cars, which came down by about $2,000 per vehicle in last year, the company said. Along with federal tax credits for electric vehicles, a Model Y crossover can be had for about $36,490, or as little as $31,500 in states with local tax incentives for EVs. That’s way below the average for all cars, which Cox Automotive puts at more than $50,000. But Musk says some consumers still aren’t convincible. .

    “When you look at the price reductions we’ve made in, say, the Model Y, and you compare that to how much people’s monthly payment has risen due to interest rates, the price of the Model Y is almost unchanged,” Musk said. “They can’t afford it.”

    Most banks say the consumer still has cash, but not Discover

    To know how consumers are doing, ask the banks, which disclose consumer balances quarterly. To know if they’re confident, ask the credit card companies (often the same companies) how much they are spending. 

    In most cases, financial services firms say consumers are doing well.

    At Bank of America, consumer balances are still about one-third higher than before Covid, CEO Brian Moynihan said on the company’s conference call. At JPMorgan Chase, balances have eroded 3% in the last year, but consumer loan delinquencies declined during the quarter, the company said.

    “Where am I seeing softness in [consumer] credit?” said chief financial officer Jeremy Barnum, repeating an analyst’s question on the earnings call. “I think the answer to that is actually nowhere.”

    Among credit card companies, the “resilient” is still the main story. MasterCard, in fact, used that word or “resilience” eight times to describe U.S. consumers in its Oct. 26 call.

    “I mean, the reality is, unemployment levels are [near] all-time record lows,” MasterCard chief financial officer Sachin Mehra said.

    At American Express, which saw U.S. consumer spending rise 9%, the mild surprise was the company’s disclosure that young consumers are adding Amex cards faster than any other group. Millennials and Gen Zers saw their U.S. spending via Amex rise 18%, the company said.

    “Guess they’re not bothered by the resumption of student loan payments,” Stovall said.

    Consumer data is more positive than sentiment, says Bankrate's Ted Rossman

    The major fly in the ointment came from Discover Financial Services, one of the few banks to make big additions to its loan loss reserves for consumer debt, driving a 33% drop in profit as Discover’s loan chargeoffs doubled.  

    Despite the fact that U.S. household debt burdens are almost exactly the same as in late 2019, and declined during the quarter, according to government data, Discover chief financial officer John Greene said on its call, “Our macro assumptions reflect a relatively strong labor market but also consumer headwinds from a declining savings rate and increasing debt burdens.”

    At airlines, still no sign of a travel recession

    It’s good to be Delta Air Lines right now, sitting on a 59% third-quarter profit gain driven by the most expensive products on their virtual shelves: First-class seats and international vacations. Also good to be United, where higher-margin international travel rose almost 25% and the company is planning to add seven first-class seats per departure by 2027. Not so good to be discounter Spirit, which saw shares fall after reporting a $157 million loss.

    “With the market continuing to seemingly will a travel recession into existence despite evidence to the contrary from daily [government] data and our consumer surveys, Delta’s third-quarter beat and solid fourth-quarter guide and commentary should finally put the group at ease about a consumer “cliff,” allow them to unfasten their seatbelts and walk about the cabin,” Morgan Stanley analyst Ravi Shanker said in a note to clients.

    One tangible impact: United is adding 20 planes this quarter, though it is pushing 12 more deliveries into 2024, while Spirit said it’s delaying plane deliveries, and focusing on its proposed merger with JetBlue and cost-cutting to regain competitiveness as soft demand for its product persists into the holiday season.

    As has been the case throughout much of 2023, richer consumers — who contribute the greater share of spending — are doing better than moderate-income families, Sundaram said.

    The goods recession is for real

    Whirlpool, Ethan Allen and mattress maker Sleep Number all saw their stocks tumble after reporting bad earnings, all of them experiencing sales struggles consistent with the macro data.

    This follows a trend now well-entrenched in the economy: people stocked up on hard goods, especially for the house, during the pandemic, when they were stuck at home more. All three companies saw shares surge during Covid, and growth has slacked off since as they found their markets at least partly saturated and consumers moved spending to travel and other services.

    “All of the stimulus money went to the furniture industry,” Sundaram said, exaggerating for effect. “Now they’ve been falling apart for the last year.”

    Ethan Allen sales dropped 24%, as the company said a flood in a Vermont factory and softer demand were among the causes. At Whirlpool, which said in second-quarter earnings that it was moving to make up slowing sales to consumers by selling more appliances to home builders, “discretionary purchases have been even softer than anticipated, as a result of increased mortgage rates and low consumer confidence,” CEO Marc Bitzer said during Thursday’s earnings call. Its shares fell more than 20%. 

    Amazon’s $1.3 billion holiday hiring spree

    Amazon is making its biggest-ever commitment to holiday hiring, spending $1.3 billion to add the workers, mostly in fulfillment centers. 

    That’s possible because Amazon has reorganized its warehouse network to speed up deliveries and lower costs, sparking 11% sales gains the last two quarters as consumers turn to the online giant for more everyday repeat purchases. Amazon also tends to serve a more affluent consumer who is proving more resilient in the face of interest rate hikes and inflation than audiences for Target or dollar stores, according to CFRA retailing analyst Arun Sundaram said.

    “Their retail sales are performing really well,” Sundaram said. “There’s still headwinds affecting discretionary sales, but everyday essentials are doing really well.

    All of this sets the stage for a high-stakes holiday season.

    PNC still thinks there will be a recession in early 2024, thanks partly to the Federal Reserve’ rate hikes, and thinks investors will focus on sales of goods looking for more signs of weakness. “There’s a lot of strength for the late innings” of an expansion, said PNC Asset Management chief investment officer Amanda Agati.

    Sundaram, whose firm has predicted that interest rates will soon drop as inflation wanes, thinks retailers are in better shape, with stronger supply chains that will allow strategic discounting more than last year to pump sales. The Uggs sales outperformance was attributed to improved supply chains and shorter shipping times as the lingering effects of the pandemic recede.

    “Though there are headwinds for the consumer, there’s a chance for a decent holiday season,” he said, albeit one hampered still by the inflation of the last two years. “The 2022 holiday season may have been the low point.” 

    Deloitte predicts soft holiday sales

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  • Coke and Pepsi stocks are both struggling — but one beverage giant has more to worry about than the other

    Coke and Pepsi stocks are both struggling — but one beverage giant has more to worry about than the other

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    Coca-Cola Co. and Pepsi Co. soda machines stand in a shopping center parking lot in Jasper, Indiana.

    Luke Sharrett | Bloomberg | Getty Images

    Coca-Cola and PepsiCo‘s rivalry spans decades, but Coke usually comes out on top.

    This quarter was no different.

    The beverage leaders’ stocks have struggled this year, hurt by higher interest rates and investor concerns about the possible negative impact of weight loss drugs like Wegovy. (Coke’s $242 billion market cap beats Pepsi’s by roughly $20 billion.)

    Even so, both companies topped Wall Street’s estimates for their third-quarter results and raised their full-year forecasts. Strong demand for Coke products drove the Atlanta-based company to raise its forecast, while Pepsi’s cost-management improvements have bolstered its full-year outlook for earnings.

    But only Coke managed to report volume growth. The metric, which strips out the effects of pricing and currency, has become more critical to investors in recent quarters as food and beverage companies pause the price hikes that drove sales growth last year. Those same increases have also alienated some shoppers who are trying to save money on their grocery bills.

    Coke’s overall volume rose 2% in the third quarter, while Pepsi reported flat beverage volume and a 1.5% decline in its food volume. In North America, the differences between the two businesses were even more stark. Coke reported flat volume, while Pepsi’s North American beverage unit saw volume fall 6%.

    Coke also raised both its top- and bottom-line outlook for the full year, while rival Pepsi only upped its forecast for its full-year earnings, signaling the better outlook might not be due to higher demand for its products.

    Here’s a rundown of the five key factors that helped Coke edge out Pepsi:

    Pricing strategy

    Coke started raising prices across its portfolio in the spring of 2021. PepsiCo followed its lead, starting its own price hikes that summer.

    More than two years later, both companies reported that higher prices have boosted sales. Pepsi paused price hikes earlier this year but plans a “modest” increase next year. Coke took longer to pause its higher prices, but CEO James Quincey said in July the company is done raising them for now in the United States and Europe.

    Because of the timing of their price increases, Coke’s North American drink prices were up only 5% this quarter, compared with Pepsi’s increase of 12%.

    “The higher the price increase, you would expect a bigger drag on volume,” Edward Jones analyst Brittany Quatrochi said.

    Better brands

    But Coke is also winning over shoppers with its drinks, while Pepsi is focused on revitalizing some of its non-soda brands like Gatorade.

    “Coke has been taking share from Pepsi for many, many quarters,” RBC Capital Markets analyst Nik Modi said.

    When its drinks business falters, Pepsi is usually saved by its Frito-Lay unit, which includes Cheetos, Doritos and other snacks. But snacking has slowed as shoppers trade down to cheaper options in the face of Frito-Lay’s double-digit price increases.

    “The reason why snacks have done so well relative to other categories is because it was really a trade down option on a meal,” Modi said.

    As the price for a bag of chips has climbed, some shoppers have reached for private-label brands — or just leftovers in the fridge.

    Pepsi is also getting rid of its less-profitable promotions. The strategy helps its earnings, but resulted in a 2.5% hit to its North American drink volume, executives said on the company’s conference call.

    Away-from-home business

    International strength

    Coke also has a larger international presence than Pepsi. Roughly 40% of Pepsi’s sales come from outside of the U.S., while more than 60% of Coke’s revenue is derived from international markets, according to FactSet.

    “There’s stronger growth in those international markets,” Edward Jones’ Quatrochi said.

    International success can offset more sluggish domestic demand, like the 6% volume decline for Pepsi’s North American beverage. But that comes at a price.

    Some international markets, like Argentina and Turkey, have been dealing with hyperinflation, leading Coke to raise prices even after pausing hikes in the U.S. and Europe. And the strong dollar means Coke anticipates that currency exchange rates will dent its sales and earnings more than previously expected this year.

    Franchising its bottling

    The biggest difference between Coke and Pepsi isn’t found in their portfolios. It’s how they bottle their soda.

    Coke works with independent bottlers who manufacture, package and ship their drinks to customers. Those bottlers know their markets well and can make their own informed decisions for their businesses.

    In contrast, Pepsi owns more than three-quarters of its North American bottling operations. The strategy is meant to help the company exert more control and cut costs, but it also requires devoting resources and capital to bottling soda, a category that has faced waning demand for nearly two decades.

    “Right now, I think the whole bottling owned versus not owned is showing up in the results,” Modi said.

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  • Valley Bank CEO on higher rates, the health of regional banks and commercial loans

    Valley Bank CEO on higher rates, the health of regional banks and commercial loans

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    Ira Robbins, Valley Bank CEO, joins ‘Power Lunch’ to discuss the company, commercial loans and the state of the consumer.

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  • Bank branches inside supermarkets are closing 7 times faster than other locations

    Bank branches inside supermarkets are closing 7 times faster than other locations

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    Customers at a Safeway store in San Francisco.

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    American banks have been shuttering branches located within supermarket chains at a rate seven times faster than other locations amid the industry’s profit squeeze and customers’ migration to digital channels.

    Banks closed 10.7% of their in-store branches in the year ended June 30, according to Federal Deposit Insurance Corp. data. The closure rate for other branches was 1.4% in that period.

    Most branches within grocery stores are operated by regional banks, which have been under pressure since the March collapse of Silicon Valley Bank. PNC, Citizens Financial and U.S. Bank shut the most in-store locations during the 12-month period at chains including Safeway and Stop & Shop. Among retailers, Walmart houses the most bank branches with 1,179, according to an S&P Global report released this week.

    While the financial industry has been closing branches for years, the pace accelerated sharply in 2021 after the pandemic turbocharged the adoption of mobile and online banking. That year, banks closed nearly 18% of their in-store branches and 3.1% of other locations, S&P Global said.

    “In-store branches have fallen out of favor at many banks,” said Nathan Stovall, head of financial institutions research at S&P Global Market Intelligence. “We’ve seen banks look to shrink their branch networks, with a focus on cutting less-profitable branches that generate less customer traffic and fewer loans and high net worth accounts.”

    Banks began building branches inside supermarkets in the 1990s because the scaled-down locations were far cheaper to set up than regular locations. But the industry now views branches as a place to entice customers with wealth management accounts, credit cards and loans rather than just a place to withdraw money, and that favors full-sized branches.

    The pace of closures has slowed since the 2021 peak, but are still at an elevated level compared to before the pandemic. For instance, in 2019, banks shut 4.2% of in-store locations and 1.7% of other locations.

    The moves come as the industry is adjusting to higher funding costs as customers have moved balances into higher-yielding options like money market funds. U.S. banks registered a 15% decline in deposits from in-store branches, while deposits at other branches fell 4.7% in the year ended June 30, according to the FDIC.

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  • Chipotle Mexican Grill easily tops earnings estimates, as price hikes help offset higher food prices

    Chipotle Mexican Grill easily tops earnings estimates, as price hikes help offset higher food prices

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    Food is served at a Chipotle restaurant on in Chicago, Illinois.

    Scott Olson | Getty Images

    Chipotle Mexican Grill on Thursday reported quarterly earnings that beat expectations, helped by higher menu prices for its burritos and bowls.

    Shares of the company rose more than 5% in extended trading.

    Here’s what the company reported compared with what Wall Street was expecting, based on a survey of analysts by LSEG, formerly known as Refinitiv:

    • Earnings per share: $11.36 adjusted vs. $10.55 expected
    • Revenue: $2.47 billion, in line with expectations

    The burrito chain reported third-quarter net income of $313.2 million, or $11.32 per share, up from $257.1 million, or $9.20 per share, a year earlier. Excluding corporate restructuring costs, Chipotle earned $11.36 per share.

    Beef and queso costs rose this quarter, largely offsetting last year’s menu price hikes. Earlier this month, Chipotle raised menu prices for the first time in more than a year, citing inflation.

    The company had paused its aggressive price hikes earlier this year as consumers pulled back their restaurant spending. Still, CEO Brian Niccol has maintained that Chipotle has pricing power and more room to run.

    Net sales climbed 11.3% to $2.47 billion. Same-store sales rose 5%, beating StreetAccount estimates of 4.6%. The company credited higher transactions and menu prices for the quarter’s same-store sales growth.

    Chipotle opened 62 new restaurants during the quarter. All but eight of those locations featured a “Chipotlane,” a drive-thru lane reserved for picking up digital orders.

    Looking to 2024, the company expects that it will open 285 to 315 new restaurants.

    Chipotle also reiterated its forecast for 2023 same-store sales growth in the mid-to-high single digit range.

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  • Hasbro, Mattel shares plunge as toymakers forecast a lackluster holiday season

    Hasbro, Mattel shares plunge as toymakers forecast a lackluster holiday season

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    Game maker Hasbro

    Justin Sullivan | Getty Images

    Shares of Hasbro and Mattel sank on Thursday, as both toymakers suggested sales will slow in the fourth quarter.

    Hasbro’s stock dropped more than 10% on Thursday, and Mattel slid more than 7%.

    The companies face challenges entering the critical fourth quarter, they said as they separately reported third-quarter earnings. Consumers are cutting back on spending while inflation pressures their budgets as the holiday season approaches. Toys and games, products both Hasbro and Mattel are known for, could be on the chopping block this season as consumers watch their spending.

    Hasbro, which houses iconic brands like Play-Doh and Monopoly, cut its guidance for the full year. It projected a 13% to 15% revenue decline for a year, a worse decrease than its previous forecast of a 3% to 6% drop in revenue. A “softer toy outlook” drove the guidance, the company said in its earnings release Thursday.

    “We have a cautious outlook on the holiday,” CEO Chris Cocks said during Hasbro’s earnings call Thursday. “We do not have a real solid view on where the market will go.”

    Mattel’s implied fourth quarter guidance on toy sales offered Wednesday also spooked Wall Street, despite its strong third-quarter results.

    The company’s third-quarter earnings beat “was largely offset by a weaker-than-expected implied guide” for the fourth quarter, which suggested lackluster performance for Mattel’s business outside of Barbie products, analysts at Citi Research said Thursday.

    While Mattel beat Wall Street expectations on the top and bottom lines, Hasbro’s third-quarter report fell short of analyst estimates compiled by LSEG, formerly known as Refinitiv. The company’s adjusted earnings per share of $1.64 missed expectations of $1.70 a share, and revenue of $1.5 billion missed an estimate of $1.64 billion.

    Hasbro’s revenue fell 10% for the quarter compared to the year-ago period, largely driven by decreases in its consumer and entertainment segments. Conversely, Mattel on Wednesday posted a revenue increase of 9%, largely driven by a boost in Barbie sales in conjunction with the blockbuster summer film.

    Hasbro’s consumer segment sales, which includes popular toy brands like Nerf, My Little Pony and Transformers, fell 18%. The company said the decline was due to “exited licenses and softer category trends.”

    Hasbro’s entertainment segment revenue also lagged. It fell a whopping 42% year over year, largely due to the writers’ and actors’ strikes, the company said. Hasbro said earlier this year that it will sell its film and TV business eOne, home of Peppa Pig, to Lionsgate for $500 million.

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  • CNBC Daily Open: Consumers in U.S. and China are powering their economies

    CNBC Daily Open: Consumers in U.S. and China are powering their economies

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    Young customers buy second-hand luxury goods at a shopping mall in Shanghai, China, October 10, 2023.

    CFOTO | Future Publishing | Getty Images

    This report is from today’s CNBC Daily Open, our new, international markets newsletter. CNBC Daily Open brings investors up to speed on everything they need to know, no matter where they are. Like what you see? You can subscribe here.

    What you need to know today

    The bottom line

    U.S. markets wavered Tuesday as investors digested September’s U.S. retail sales report and third-quarter earnings from banks.

    Consumers spent much more last month than economist had expected, which “puts us on track for a strong GDP number later this month,” said David Russell of TradeStation, an online trading and brokerage firm. Following the retail report, Goldman Sachs boosted its forecast for third-quarter gross domestic product by 0.3 percentage points to 4%. That’d be the highest quarterly growth since the last quarter of 2021.

    It’s not just U.S. consumers who are splurging. Retail sales in China also jumped more than expected in September, buoying the country’s third-quarter GDP growth. China’s economy might finally be stabilizing, giving it a foundation on which to meet — or even exceed — Beijing’s target of about 5% economic growth this year. A resurgent China will boost global economic growth, but might raise new fears about inflation on renewed demand from the country.

    Indeed, the specter of high inflation and, correspondingly, higher-for-longer interest rates, haunted the retail report, at least for the U.S. The hot spending data “gives the Fed zero reason to loosen policy, which keeps the 10-year Treasury yield pushing toward 5%,” said Russell.

    Treasury yields jumped yesterday to multiyear highs, pressurizing stocks despite a good start to earnings season. (Of the companies that have reported so far, 83% have surpassed earnings estimates.)

    Major U.S. indexes made hesitant moves in both directions. The S&P 500 slipped a miniscule 0.01%, the Nasdaq Composite lost 0.25% while the Dow Jones Industrial Average eked out the merest gain of 0.04%.

    If bond yields continue rising, it’s possible earnings reports might not have a big effect on the overall stock market. As Chris Zaccarelli, chief investment officer of the Independent Advisor Alliance, put it, “It’s more the bond market driving the stock market at this point.”

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  • CNBC Daily Open: Bonds are driving stocks even amid big bank earnings

    CNBC Daily Open: Bonds are driving stocks even amid big bank earnings

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    An employee exits Goldman Sachs headquarters in New York, Jan. 17, 2023.

    Bing Guan | Bloomberg | Getty Images

    This report is from today’s CNBC Daily Open, our new, international markets newsletter. CNBC Daily Open brings investors up to speed on everything they need to know, no matter where they are. Like what you see? You can subscribe here.

    What you need to know today

    Markets in holding pattern
    U.S. stocks struggled to make any meaningful moves Tuesday as Treasury yields rose — the 2-year yield hit a 17-year high. Europe’s Stoxx 600 index shed 0.1% amid mixed economic news. In the U.K., average earnings excluding bonuses grew 7.8% year on year, the first time since January that the pace has slowed. In Germany, economic sentiment in October improved more than expected.

    Unstoppable U.S. consumer
    U.S. retail sales in September increased 0.7% month on month, far more than the 0.3% Dow Jones estimate, according to an advance report from the Commerce Department. Sales excluding autos rose 0.6%, three times the expected 0.2%. “The U.S. consumer cannot stop spending,” said David Russell, global head of market strategy at TradeStation.

    Profit plunge at Goldman
    Goldman Sachs posted better-than-expected profit and revenue for the third quarter. Still, year on year, profit sank 33% to $2.058 billion and revenue dipped 1% to $11.82 billion. A breakdown of the bank’s revenue performance: Bond trading revenue fell 6%, equities trading revenue rose 8% and investment banking revenue inched up 1%. Investors weren’t impressed, causing Goldman shares to drop 1.6%.

    Profit pop at Bank of America
    Bank of America beat Wall Street’s estimates for earnings and revenue in the third quarter. Profit popped 10% from a year ago to $7.8 billion and revenue rose 2.9% to $25.32 billion. Rising interest rates and loan growth juiced BofA’s interest income 4% to $14.4 billion. Investors cheered the results, rewarding the bank with a 2.33% bump in its shares.

    [PRO] Buy gold, underweight stocks
    All three major indexes are in the green for October. But JPMorgan’s top strategist isn’t convinced. This is his advice: Buy gold. And don’t buy so many stocks. High bond yields, interest rates and the Israel-Hamas war remain risks to financial markets, he said.

    The bottom line

    Markets wavered Tuesday as investors digested September’s U.S. retail sales report and third-quarter earnings from banks.

    Consumers spent much more last month than economist had expected, which “puts us on track for a strong GDP number later this month,” said David Russell of TradeStation, an online trading and brokerage firm. Following the retail report, Goldman Sachs boosted its forecast for third-quarter gross domestic product by 0.3 percentage points to 4%. That’d be the highest quarterly growth since the last quarter of 2021.

    Narratives of a “soft landing” scenario, in which the U.S. economy subdues inflation without tipping into a recession, were reinforced by yesterday’s economic data. The “economy is on track for a soft-ish landing following healthy consumer activity, cooling inflation, and solid growth,” wrote UBS’ chief investment office.

    A growing economy, in turn, is good news for corporate earnings and stocks. In the same note, UBS said “the profits recession is over,” meaning that earnings per share for S&P 500 companies should grow starting from the third quarter.

    But the retail report isn’t all roses. The hot spending data will come “to the Fed’s dismay,” said Gina Bolvin, president of Bolvin Wealth Management, because the central bank “won’t like that higher rates are not deterring consumers from spending.”

    Concurring, Russell said “it also gives the Fed zero reason to loosen policy, which keeps the 10-year Treasury yield pushing toward 5%.”

    Indeed, Treasury yields jumped yesterday to multiyear highs, pressurizing stocks despite a good start to earnings season. (Of the companies that have reported so far, 83% have surpassed earnings estimates.)

    Major indexes made hesitant moves in both directions. The S&P 500 slipped a miniscule 0.01%, the Nasdaq Composite lost 0.25% while the Dow Jones Industrial Average eked out the merest gain of 0.04%.

    If bond yields continue rising, it’s possible earnings reports might not have a big effect on the overall stock market. As Chris Zaccarelli, chief investment officer of the Independent Advisor Alliance, put it, “It’s more the bond market driving the stock market at this point.”

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  • Google is opening a cafe, store and event space to the general public near its headquarters

    Google is opening a cafe, store and event space to the general public near its headquarters

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    Google has opened its first west coast visitor Experience” center which is located by its Mountain View headquarters.

    Mark Wickens

    Google is opening a sliver of its main campus to the general public starting this week.

    The company opened its doors to what it’s calling its “Visitor Experience” center the public Thursday, following a ceremony where Google executives and local leaders gathered hear its headquarters in Mountain View, Calif.

    “We’ve always been focused on the experience of Googlers and their friends,” said Google’s head of real estate Scott Foster. “But this project was designed intentionally for the general public.”

    Ruth Porat, Google’s President and Chief Investment Officer, was also in attendance and helped cut the celebratory ribbon to the space.

    Google’s new Mountain View “Visitor Experience” center features a Google store.

    Although the public can’t walk into Google’s actual office space, the new visitor center features a room where a community group or nonprofit can request to reserve the space for meetings or events. It also includes a cafe and retail Google store, which comes two years after the company opened its first public Google retail store in New York’s Chelsea neighborhood.

    The center’s cafe features dishes like sandwiches, soup, and desserts from local eateries. It’s Google’s first cafe open to the public, but has a lighter selection than a typical large campus cafeteria. It also features an outdoor “plaza” for events as well as a small craft space and a small local shop that will feature a rotation of local retailers.

    Google’s new visitor center feature a space where a community group or nonprofit can request to reserve the space for meetings or events.

    Mark Wickens

    Executives said that the center, which has been in the works for several years, comes at a time when technology is moving quickly and a post-pandemic need for more in-person spaces.

    “Innovation is moving so fast that having a place to be together is even more important,” campus research and design director Michelle Kaufmann told CNBC, referring to artificial intelligence and cloud computing. “It’s a step in not being an ivory tower and hopefully it can be a blueprint for how community can be more involved.”

    Google’s new visitor experience includes an outdoor event space for the public.

    It comes amid a trend of Silicon Valley tech companies like Facebook (now Meta) and Google departing from the traditional style of campus designs, which have historically been closed off from the general public. The trend comes as companies face pressure to appease both top talent and their non-tech neighbors.

    Facebook re-worked its big Menlo Park campus plans for a similar model that would include affordable housing, a full-service grocery, and pharmacy among other amenities. 

    Google was approved for plans for an even larger 80-acre mixed-use campus 10 miles down the road in downtown San Jose to house 25,000 employees. Executives have maintained it is still committed to doing a project in the area long-term after CNBC found that it halted project plans after the first demolition phase, due to economic concerns and cost-cutting this year.

    Google executives and local government leaders gathered for the company’s new visitor center opening Wednesday.

    Mark Wickens

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  • The big AI and robotics concept that has attracted both Walmart and Softbank

    The big AI and robotics concept that has attracted both Walmart and Softbank

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    Symbotic technology in use at a Walmart facility.

    Courtesy: Walmart

    Venture-capital giant Softbank notched a $15 billion-plus gain on its 2016 deal to buy Arm Holdings when the artificial intelligence-enabling semiconductor firm went public last month. But not as many investors know about Softbank’s “other” big AI investment, Wilmington, Mass.-based software and robotics maker Symbotic, which Walmart has taken a big stake in itself.

    That may soon change.

    Symbotic, a company that has already generated market heat selling AI-powered robotic warehouse management systems to clients including Walmart, Target and Albertson’s, is partnering with Softbank to play in a potentially giant and transformative market. The two are teaming up in a joint venture called GreenBox Systems which promises to deliver AI-powered logistics and warehousing to much smaller companies, delivering it as a service in facilities different companies share. They say it’s a $500 billion market, and an example of the kind of change AI can bring to the economy at large.

    If it works, GreenBox will reach companies that could never afford the multi-million dollar required investment, in the same way cloud computing puts high-end information tech within reach, said Dwight Klappich, an analyst at technology research firm Gartner.

    “I’ve seen a lot of robotics tech and I’ve never seen anything like it in my life,” TD Cowen analyst Joseph Giordano said. “Compared to what it replaces, it’s like day and night.” 

    Erasing memories of a big WeWork real estate blunder

    It might even mute the memory of Softbank’s most disastrous commercial real estate management investment ever, the notorious office-sharing company WeWork. 

    Like WeWork, GreenBox is a promise to fuse technology and real estate. Indeed, its  sales pitch of “warehouse as a service” recalls the “space as a service” slogan in WeWork’s 2019 IPO prospectus almost exactly. The big difference: with WeWork, outside analysts struggled to identify what technological advantage WeWork ever offered clients over working at home or in traditional offices, let alone one that justified its peak valuation of $47 billion. WeWork today is worth under $150 million and is now under bankruptcy watch as it warned in August of its potential inability to remain “a going concern,” and more recently stopped making interest payments on debt, asking lenders to negotiate.

    At GreenBox, the technology is the whole point, Giordano said. And unlike WeWork, which wanted people to change the way they used offices, Symbotic and GreenBox are out to let companies that already run warehouses boost efficiency and profits, he said. 

    “Contract warehousing exists today – but those operations are mostly manual,” said Robert W. Baird analyst Rob Mason.

    Softbank owns more than 8% of Symbotic, according to data from Robert W. Baird, and took it public through a special purpose acquisition company last year. Softbank also owns 65% of the GreenBox venture, which launched with $100 million in investment by the two companies. Walmart owns another 11% of Symbotic, according to a proxy statement from the robotics company, and is by far its biggest customer until the GreenBox venture ramps up, accounting for almost 90% of revenue.

    “We share the same vision of going big and going fast,” Symbotic CEO Rick Cohen said. “We believe this market is massive.”

    Symbotic has generated stock-market excitement even before the GreenBox deal. Its shares are up 190% this year. Sales in its most recent quarter climbed 77%, and orders for its existing warehouse-management systems jumped to $12 billion – a backlog it would take the company years to fulfill  Add in the $11 billion of Symbotic software and follow-on services GreenBox committed to buy over six years in July, and that backlog soars to $23 billion for a company that expects its first billion-dollar revenue year in fiscal 2023, and to break even on an EBITDA basis for the first time as a public company in the fourth quarter.

    The best indication of the future may be from Walmart, which bought its Symbotic stake as part of the companies’ deal to automate the retailer’s 42 U.S. regional distribution centers for packaged consumer goods.

    The product is the reason why, analysts say. 

    At prices of $25 million to hundreds of millions, according to a conference call Symbotic held with analysts in July, a Symbotic system blends as many as dozens of autonomous robots that scoot around warehouses at speeds up to 25 mph, moving and unloading boxes from pallets and picking orders with AI software that optimizes where in a warehouse to put individual cases of goods, and lets boxes be packed to the warehouse’s ceiling, Giordano said, wasting much less space in the building. 

    The system works something like a disk drive that uses intelligence to store data efficiently and retrieve the right data on demand – but with boxes of stuff. And a large warehouse can use several different systems, piling up the required investment to get moving.

    Because Symbotic’s system can track inventory down to the case easily, where stuff is put can be matched much more easily to incoming orders, making it possible to more fully automate order picking. It can also match the design of outgoing pallets to the layout of the store the pallet is headed to, speeding up unloading and shelf stocking, Klappich said. 

    But the biggest innovation the tech allows is in business models, rather than in technology itself. That hasn’t spread outside of giant companies yet, but Giordano and Mason say they think it will.

    The AI’s precision will let multiple companies share the same warehouse, and even commingle their goods for efficient shipping without confusion, much as cloud computing lets multiple clients share the same computer servers, Mason said. 

    “Through sharing infrastructure, you can get out of the infrastructure business and focus on what’s important to you,” Klappich said. “Larger-scale automation without the capital expense has been a challenge.”

    Born out of stealth work with Walmart, minting a multi-billionaire

    The idea grew out of a vision Cohen had when running his family’s grocery distribution company, C&S Wholesale Grocery, which he has grown to $33 billion in annual revenue from $14 million since 1974.  Symbotic was founded in 2006, and worked in stealth mode for years while refining its prototypes with Walmart. 

    “I’ve spent my whole life in the outsourcing and [logistics] business with C&S, so, this — the ability to run warehouses for people — has always been on the plate, Cohen said in the July analyst call. “We said we’re going to take care of Walmart first. …We are now starting to say, I think we can do more.”

    Symbotic and C&S have made the 71-year old Cohen one of America’s richest men, with a net worth hovering around $15.9 billion, according to Forbes. 

    Symbotic teamed up with Softbank to build GreenBox in order to preserve its own capital, Cohen told analysts. The joint venture was initially capitalized 65% by Softbank and 35% by Symbotic, for a total of $100 million. Analysts say the venture will require much more capital, possibly raised by having GreenBox itself borrow money in the bond market. Symbotic said it will use its share of the profits from sales to GreenBox to keep its equity stake in the joint venture around 35%.

    “The question has been, who has the capital to set it all up?” Klappich said. “Softbank could be the key because they have deep pockets.”

    The joint venture will buy software from Symbotic, then turn around and sell the warehouse space, equipment and related services as a package to tenants. 

    Many questions remain, and potential threats from Amazon, private equity

    Much else about the new company remains unknown, beginning with the identity of its not-yet-announced chief executive, Mason said. The venture could either develop warehouses or rent them, though Symbotic said it will probably mostly rent them. Pricing for the warehouse-as-a-service is undisclosed. 

    But the rise of Greenbox more than doubles Symbotic’s potential market, and nearly doubles its backlog. Symbotic has said that its total market is about $432 billion, a figure chief strategy officer Bill Boyd repeated on the conference call when the GreenBox alliance was announced.  Early adopters will be in businesses like grocery and packaged goods, with Symbotic expanding into pharmaceuticals and electronics over time, according to Symbotic’s annual federal regulatory filing this year.

    The GreenBox market for smaller companies shapes up as another $500 billion of possible demand, Gartner’s Klappich said. The estimates are based on the number of warehouses in those industries, the likely percentage of warehouses in each whose owners can afford the technology, either independently or through GreenBox, and the average price of Symbotic-like systems. 

    The third quarter of the company’s fiscal year, which ends in October, illustrates how the company’s profits might scale. Revenue jumped 77% to $312 million, and its loss before interest, taxes and non-cash depreciation and amortization expenses shrank to $3 million. Mason says the company will turn profitable on an EBITDA basis in the fiscal year that begins this fall, before orders from GreenBox begin, and EBITDA will be “in the mid-teens” as a percent of sales by the following year.

    Clients stand to save money all the way through the warehouse, Klappich said.

    Giordano estimated the savings at eight hours of labor per outgoing truck. The technology can also cut space rental costs by allowing goods to be packed closer together and stacked higher. 

    Using the facility as a service will let seasonal companies cut back on the space and robot time they use during slow periods, rather than carry them all year. The warehouse should run with many fewer workers, Giordano said. And GreenBox will pay for upgrades to robots and software every few years, rather than making tenants invest more, he said.

    Walmart led investors on a tour of its Brooksville, Fla. warehouse in April, and said technology investments like the Symbotic alliance will let profits grow faster than sales. More than half of distribution volume will move through automated centers within three years, improving unit costs by about 20% as two-thirds of stores are served by automated systems. The company has said little about the impact on jobs, but CEO Doug McMillon said overall employment should stay about the same size but shift toward delivery from warehouse roles. 

    Competition will be arriving soon enough, analysts say. Building something like Symbotic, and especially moving it down into the realm where companies other than global giants can afford it, takes a combination of technology, money and vision, Klappich said. 

    Amazon could expand into the space, using its warehousing expertise in a service that resembles its Web hosting business model, or private-equity firms awash in investable cash might acquire combinations of companies to produce competing products and business models, Klappich said.

    For Softbank, the payoff if GreenBox works is potentially huge. Analysts on average project Symbotic shares to rise another 53% in the next year after pulling back amid recent recession fears, according to ratings aggregator TipRanks. With post-IPO estimates arguing that Arm shares will stagnate, and taking into account that Softbank paid a reported $36 billion for Arm in 2016, it’s possible Symbotic will be the bigger win in the end, at least on a percentage basis, as the 65% share of GreenBox rises in value.

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  • Happy meal? Steady french fry demand is good news for U.S. economy

    Happy meal? Steady french fry demand is good news for U.S. economy

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    Image source: Jaromila | E+ | Getty Images

    Consumers are still splurging for a side of fries with their meals. That can have a positive read through for the economy.

    Frozen potato supplier Lamb Weston Holdings has seen the share of consumers ordering the iconic side with fast food meals — known as the fry attachment rate — remain above pre-pandemic levels, CEO Tom Werner told analysts on the company’s earnings call Thursday. That could indicate a resilient consumer even as inflation has pinched pocketbooks and fears of a recession have mounted.

    “The global frozen potato category continues to be solid with overall demand and supply balanced,” Werner said. “Fry attachment rate, which is the rate at which consumers order fries when visiting a restaurant or other food service outlets across our key markets have remained largely steady and above pre-pandemic levels.”

    When consumers feel financial pressure, a natural reaction is to cut back on spending through measures like trading down to cheaper brands or cutting extraneous expenses. In the case of Lamb Weston and fast food companies, that can manifest in the form of customers opting to skip fries or other sides in a bid to keep spending restricted.

    To be sure, the impact of inflation can impact the business in other ways outside of just fry sales. Lamb Weston saw little change in total traffic in key U.S. markets, but evidence of a shift in consumer behavior was there: Growth in quick-service food providers, which are typically more affordable, balanced out declines seen in full-service and casual-dining restaurants.

    Werner also said inflation can continue to drive up costs for the company, specifically related to potato contract prices.

    He pointed to June as a source of restaurant traffic weakness seen in the fiscal fourth quarter. But Werner said it has been reassuring to see trends approve since then, while remaining confident in the ability of the company’s potato offerings to weather an economic slowdown.

    “We suspect that restaurant traffic trends will be volatile in the near term as high interest rates, high inflation and uncertainty continues to affect consumer,” Werner said. “That said, frozen potato demand has proven resilient during the most challenging economic times, and we continue to be confident in the long-term growth prospect for the global category.”

    Lamb Weston stock jumped more than 9% in Thursday’s session. The stock has performed almost in line with the broader market in 2023, up almost 11% since the year began.

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  • Billionaire Bernard Arnault hits back at ‘absurd’ and ‘senseless’ money laundering allegations

    Billionaire Bernard Arnault hits back at ‘absurd’ and ‘senseless’ money laundering allegations

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    World’s top luxury group LVMH head Bernard Arnault presents the group’s annual results 2022 in Paris on January 26, 2023.

    Stefano Rellandini | AFP | Getty Images

    Billionaire LVMH CEO Bernard Arnault has hit back at allegations of money laundering, after the Paris prosecutor’s office confirmed it is investigating financial transactions between Arnault and Russian oligarch Nikolai Sarkisov.

    The prosecutor’s office confirmed Friday that a preliminary investigation had been underway since 2022 and that a report from France’s Tracfin financial intelligence unit relating to an Alpine real estate purchase by Sarkisov and “likely to characterize acts of money laundering” had been brought to its attention.

    Spokespeople for both Arnault, the CEO and chairman of the world’s largest luxury goods company and Europe’s richest man, and Sarkisov, a senior executive at Russian insurance company RESO-Garantia, have vehemently denied any wrongdoing.

    A preliminary investigation does not suggest a crime has been committed. In a statement, Arnault’s attorney, Jacqueline Laffont, said the allegations were “absurd and unfounded.”

    “The transaction that allowed for the expansion of the Hotel Cheval Blanc in Courchevel is perfectly known and was conducted in accordance with the law and with legal support. The investigation, seemingly under way, will demonstrate these facts,” she said in an emailed statement over the weekend.

    “Furthermore, who could seriously imagine that Bernard Arnault, who has developed over the past 40 years the leading French and European company, would pursue money laundering to expand a hotel? I believe the senseless nature of these allegations will be recognized by all.”

    French newspaper Le Monde reported Thursday, citing Tracfin, that Sarkisov acquired property in the French ski resort of Courchevel using a loan from one of Arnault’s companies.

    RESO-Garantia Deputy CEO Igor Ivanov told CNBC on Friday that neither the company, nor Nikolai Sarkisov personally, had been involved in the transaction, and that Sarkisov and Arnault had never met.

    “The transaction was managed by a small investment unit which invests professionally in European real estate. It consisted of acquiring flats in an old building in Courchevel from various private owners, with the view to sell them later to a developer once the entire building was bought out,” Ivanov said in an email.

    “All transactions were carried out by French companies, through French notaries by French lawyers on all sides. This was a usual real estate deal.”

    Correction: Jacqueline Laffont is Arnault’s attorney. An earlier version misspelled her name.

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  • Big Food vs. Big Pharma: Companies bet on snacking just as weight loss drugs boom

    Big Food vs. Big Pharma: Companies bet on snacking just as weight loss drugs boom

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    The snack aisle is seen during a tour of a new Amazon Go store in the Capitol Hill neighborhood of Seattle, Washington, U.S., on Monday, Feb. 24, 2020.

    Chona Kasinger | Bloomberg | Getty Images

    For more than a century, frosted cornflakes have been the backbone of Kellogg’s business. That changes Monday, when the company will spin off its stable cereal business in favor of its faster-growing snack unit and rename itself Kellanova.

    The spinoff comes weeks after another wager that consumers will graze between meals, when J.M. Smucker bought Twinkie maker Hostess Brands for $5.6 billion in a bid to expand its snack lineup.

    But food companies’ major bets on snacking come as investors fear the looming danger of Big Pharma’s blockbuster obesity and diabetes drugs Wegovy and Ozempic. Many investors have high hopes for the pharmaceuticals’ future, but their success could mean slower sales for the companies that produce Oreos, Doritos and Hershey’s Kisses.

    Big Food’s bet on snacking began roughly a decade ago, and it’s only accelerated as the rest of the grocery aisles see sales stagnate, particularly as prices rise. The U.S. market for savory snacks is expected to grow 6% annually from 2022 through 2027, and sweet snacks’ sales are expected to rise 4.6% annually during that time, according to HSBC. Roughly three-quarters of consumers plan to snack every day, according to Accenture data.

    Millennials and Generation Z consumers are fueling the trend. Younger generations snack more often than older consumers, said Kelsey Olsen, food and drink analyst for market research firm Mintel. Millennials and Gen-Z consumers tend to eat smaller meals that are closer together, creating more occasions to grab a snack.

    At the same time, Novo Nordisk’s Ozempic and Wegovy have taken off, fueled by prescriptions to help patients lose weight. The drugs, known as GLP-1 agonists, suppress appetites by mimicking a gut hormone. Some patients even report developing aversions to foods with higher sugar and fat content — a category that includes many big snack brands.

    More than 9 million prescriptions for these kinds of drugs were written in the U.S. in the fourth quarter of 2022, according to a Trilliant Health report.

    Morgan Stanley estimates that the number of patients taking GLP-1 drugs could reach 24 million, or nearly 7% of the U.S. population, by 2035.

    If so, consumption of baked goods and salty snacks could fall 3% — or even more if the new eating habits of the people using the treatments extend to their broader households and friends, according to Morgan Stanley’s research. That puts companies like Hershey, Mondelez, PepsiCo, General Mills and Kellogg’s successor Kellanova at risk.

    But not everyone in the industry agrees with that assessment.

    Weight loss drug uptake could be slow

    Boxes of Ozempic, a semaglutide injection drug used for treating type 2 diabetes and made by Novo Nordisk, is seen at a Rock Canyon Pharmacy in Provo, Utah, May 29, 2023.

    George Frey | Reuters

    After buying Hostess Brands, Smucker CEO Mark Smucker defended the future of Twinkies and Ding Dongs against the threat of GLP-1 drugs.

    “There are multiple ways that consumers will continue to snack. … And given that consumers are going to continue to seek all different types of snacks, and sweet snacks are going to continue to be on the radar, we view that our projections here are sound,” he told analysts on a conference call.

    For one, GLP-1 drugs like Wegovy and Ozempic are expensive, with a list price of roughly $1,000 a month. That high price has led some insurers to decide not to cover the treatments.

    While some of the nation’s largest insurers, like CVS’s Aetna, cover prescriptions of these drugs, the federal Medicare program, many state Medicaid programs and some commercial insurers don’t, leaving patients to pick up the bills themselves.

    Another factor could work in the favor of snack sales. Many of the consumers who eat the most junk food likely won’t be able to afford Wegovy or Ozempic.

    “Consumption of indulgent salty snacks that would be considered ‘junk food’ generally over-indexes toward lower-income individuals, who are unlikely to be these drugs’ primary users, ” RBC analyst Nik Modi said in a research note Tuesday.

    Modi wrote that he doesn’t believe the drugs will ultimately be problematic for the manufacturers of salty snacks.

    What’s more, patients have to inject themselves once a week, and if they stop taking the treatments, their effects disappear, usually erasing any weight loss that had occurred over time.

    “This sort of drug is super interesting in what it can do, but I think until it comes in a radically different formulation, in a pill or something like that, and something that has enduring impact and obviously the much lower price point, I think it’s going to be tricky,” said Oliver Wright, senior managing director of Accenture’s consumer goods and services unit.

    Even if the drugs become more affordable and are more widely adopted, the change won’t happen overnight. Food companies will have time to adjust to shifting consumer behavior.

    “We acknowledge that the impact in the near term is likely to be limited given drug adoption will grow gradually over time, but we could see a longer-term impact as drug prevalence increases,” Morgan Stanley’s Paula Kaufman wrote in a note to clients. “Moreover, we expect companies to adapt to changes in consumer behavior through innovation and portfolio reshaping efforts.”

    That may mean slower sales growth than expected and moves to divest some brands. But Big Food has been making strides toward healthier options anyway. GLP-1 drugs could just put more pressure on companies to update their portfolios.

    PepsiCo and Mondelez are among the companies that have snapped up smaller brands that make healthier snacks. Still, growing them into global powerhouses will take time.

    Food companies are also looking internally, investing in their research and development teams to create new formulations that mirror the taste of their full-sugar and salt versions.

    “My prediction is, before the end of the decade, we will have a healthy Oreo that can be put on a plate with an old one, and consumers won’t be able to tell them apart — and that will be a good thing,” Accenture’s Wright said.

    Annika Kim Constantino contributed reporting for this story.

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