ReportWire

Tag: Consumer

  • Tax Pros on Call: Get your tax filing questions answered

    As we approach the end of the year, 5 On Your Side is here to get your tax preparation questions answered.

    5 On Your Side is partnering with the North Carolina Society of Enrolled Agents to answer your tax planning questions – for free! 

    Tax Pros On Call is Wednesday, Nov. 12, from 4-7 pm.

    From 4 to 7 p.m. next Wednesday, you’ll be able to speak with a tax professional about your questions or issues.

    Call 919-234-5007 to talk to tax pros for free!

    This event is all about answering your questions about filing taxes. Federally licensed enrolled agents will be taking your calls, answering questions about everything from the best ways to file, avoiding penalties and changes to tax law.

    Best of all: The information is completely free!

    FAQ: IRS tax questions and answers

    If you can’t call in, check out the links below for resources to help you get your tax questions answered.

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  • 5 On Your Side: How to plan your digital estate for peace of mind

    It’s
    not pleasant to think about death or a medical emergency, but one of the
    greatest gifts you can give your loved ones is being prepared for those
    situations.

    You might be familiar with traditional estate planning, but there’s
    also what’s called digital estate planning. Consumer Reports has five things to do
    right now to make things easier in a crisis.

    Having
    a will and power of attorney will help your loved ones follow your wishes, but
    there’s more to do.

    Think about your online accounts and which bills you pay
    with a swipe. Are there important documents in your cloud storage? And what
    about all those photos on your phone? Create a digital estate plan.

    First,
    set up an ‘in case of emergency’ document. Jot down the names, phone numbers,
    and emails of important people in your life. List the location of important
    documents, like birth certificates, passports, and social security cards.

    This
    document should also have your bank accounts, investments, and recurring bills,
    including when they’re due and how you pay them, including autopay.

    Two,
    share your passwords. To pay your bills and manage other affairs someone needs
    your log-in info. If you don’t want to spell out your passwords, give hints or
    keep it simple with a password manager.

    Consumer Reports recommends using
    1Password. The $60 a year family plan covers up to five people who get access
    to shared folders.

    The
    third thing to do is designate a legacy contact for your online accounts. A few
    tech companies let you grant control to someone else. For example, Google’s
    Inactive Account Manager, Facebook Legacy Contact and Apple’s Legacy Contact,
    to name a few.

    Next,
    add your digital assets to your traditional will so that everything is together
    in one place and easy for your family or close friends to find.

    Finally, have an emergency planning
    meeting.

    Tell your loved ones your wishes and where they can find this
    information. Providing easy access to online accounts can make a painful time
    less stressful. And having things in order will give you peace of mind.

    For your social media posts and stories,
    you can use the free social media will generator
    from Epilogue. It creates a document that has your wishes on what to do with
    your Facebook, Instagram, LinkedIn and other social media accounts.

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  • Walmart unveils its Black Friday and Cyber Monday deals with three shopping events

    Shoppers won’t have to wait until Black Friday for deals at Walmart as the retail giant is kicking off its holiday shopping deals on Nov. 14.

    Shoppers won’t have to wait until Black Friday for deals at Walmart as the retail giant is kicking off its holiday shopping deals on Nov. 14.
     

    Walmart says its shopping deals will be offered both in stores and online with Walmart+ members getting early online access. (Gunnar Rathbun/AP Images for Walmart)

    Timeline:

    On Monday, Walmart announced three different shopping events: Black Friday deals Nov. 14-16 and Nov. 25-30 and Cyber Monday deals on Dec. 1.

    The deals will be offered both in stores and online, with Walmart+ members getting early online access.

    Walmart Black Friday Deals Event 1: Nov. 14–16

    • Available online and in stores
    • Walmart+ members get five hours early access online beginning Nov. 13 at 7 p.m. ET

    Walmart Black Friday Deals Event 2: Nov. 25–30

    • Online only: November 25–27
    • Online and in stores: November 28–30
    • Walmart+ members get five hours early access online beginning Nov. 24 at 7 p.m. ET

    Cyber Monday: Dec. 1

    • Online only
    • Walmart+ members get five hours early access online beginning Nov. 30 at 7 p.m. ET

    What they’re saying:

    Dig deeper:

    Walmart says it will have thousands of deals for products during each of the events.  The company provided a sneak peek at deals for Event 1, Nov. 14–16. Here are few of the deals  where shoppers will find:

    • 98″ TCL QLED 4K Google TV – Was $1,798.00, Event Price $998.00
    • Barbie Malibu Travel Playset – Was $21.88, Event Price $12.00
    • Calvin Klein Obsession 3 Perfume – Was $97.00, Event Price $31.50
    • Dyson V12 Detect Slim Cordless Vacuum Cleaner – Was $729.00, Event Price $399.99
    • Govee 65″ LED Lights – Was $99.00, Event Price $69.99
    • Keurig Iced Essentials – Was $79.00, Event Price $44.97 

    The Source: Information for this article was provided by Walmart.  This story was reported from Orlando.

    NewsMoneyConsumer

    Mark.Richardson@fox.com (Mark Richardson)

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  • Mattel, Hasbro Could Win As Toy Retailers Scramble to Stock Up for Holiday

    Mattel, Hasbro Could Win As Toy Retailers Scramble to Stock Up for Holiday

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  • FDA issues recall of Coca Cola products due to possible metal fragments

    The FDA says Coca-Cola Southwest Beverages, LLC, based in Dallas, issued a recall of Coca-Cola, Coca-Cola Zero Sugar, and Sprite cans. (Getty Images)

    The Food and Drug Administration (FDA) has issued a recall of Coca-Cola, Coca-Cola Zero Sugar, and Sprite cans sold in Texas as they may contain metal.

    What we know:

    The FDA says Coca-Cola Southwest Beverages, LLC, based in Dallas, issued the voluntary recall on Oct. 3 after the “Potential presence of foreign material (metal) in the product.”

    Dig deeper:

    The recalled products were sold in the Texas region and involve the following products:

    Coca-Cola
    24-pack
    12-ounce cans
    Codes: 49000012781, JUN2926MAA

    Coca-Cola
    35-pack
    12-ounce cans
    Codes: 49000058468, JUN2926MAA

    Coca-Cola Zero Sugar
    12-pack
    12-ounce cans 
    Codes: 49000042559, FEB0226MAA

    Coca-Cola Zero Sugar
    35-pack
    12-ounce cans 
    Codes: 49000058499, FEB0226MAA

    Sprite
    12-pack
    12-ounce cans
    Codes: 49000028928, JUN2926MAA

    Sprite
    12-pack
    12-ounce cans
    Codes: 49000028928, JUN3026MAB

    Sprite 
    35-pack
    12-ounce cans 
    Codes: 49000058482, JUN2926MAA

    What you can do:

    Consumers who have the recalled beverages should return them to the place of purchase for a refund.

    The Source: Information for this story was sourced from the Food and Drug Administration (FDA) recall website.  This story was reported from Orlando.

     

    NewsConsumerFood and Drink

    Mark.Richardson@fox.com (Mark Richardson)

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  • Seattleites paying 53% above the US average for gas

    As gas prices across the U.S. continue to fall, Seattle drivers are now having to pay more than 50% above the national average for gasoline.

    By the numbers:

    According to AAA, the national average for a gallon of gas is $3.066. Washington’s average, however, is $4.388 per gallon.

    The price gets higher in the Seattle metro area though, with a gallon of regular costing $4.648 on average between Seattle, Bellevue and Everett. It’s even pricier in King County alone, sitting at $4.732 per gallon.

    Some Seattleites are paying as much as 53% above the U.S. norm for gas, AAA says.

    The other side:

    This comes as the national gas average continues to creep downward, approaching $3 a gallon for the first time in four years. Several factors are behind the drop, including lower demand, cheaper crude oil prices and less-expensive winter-blend gasoline at the pump.

    Compared to a year ago, the national average for gas was at $3.163 per gallon, while Washington’s was at $4.068, a statewide difference of 32 cents.

    Cheapest vs. most expensive

    Believe it or not, King County actually doesn’t have the highest average gas prices in Washington, as Wahkiakum County is charging an average of $4.949 per gallon.

    The cheapest gallon of gas can be found in the southeastern-most part of the state, with Asotin County’s average sitting at $3.782 per gallon.

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    To get the best local news, weather and sports in Seattle for free, sign up for the daily FOX Seattle Newsletter.

    Download the free FOX LOCAL app for mobile in the Apple App Store or Google Play Store for live Seattle news, top stories, weather updates and more local and national news.

    The Source: Information in this story came from AAA.

    Gas PricesNewsWashingtonSeattleKing County

    Will.Wixey@fox.com (Will Wixey)

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  • Why Consumers Say They’re Planning to Cut Back on Holiday Spending This Year

    With the holiday season fast approaching, American companies are gearing up for an end-of-year spending splurge that will hopefully close out 2025 on a high note. After all, the period that covers Thanksgiving and Black Friday through to New Year’s usually brings with it a nearly trillion-dollar burst of consumer spending—which should be a welcome reprieve from a year that has seen many businesses struggling to navigate an ever-changing slate of tariffs.

    But that fourth-quarter boost may prove underwhelming this year, at least if consumers’ predictions about their own spending habits are to be trusted. In a new survey of more than 1,000 American adults—conducted in late September by the market research firm HarrisX, and including questions developed by Inc.—40 percent of respondents said they anticipate their holiday gift budget will be smaller than it was last year. That’s compared to 21 percent who expect it to grow, and another 32 percent who expect it to stay more or less the same.

    That hesitancy is more pronounced among women than men—with 44 percent of women anticipating less spending versus 35 percent of men—and grows steeper with age, rising from 27 percent in Gen Z all the way up to 51 percent in the Silent Generation, and increasing with each successive age cohort.

    “Men seem to be having the high time of it, and women seem to be really concerned about the economy,” said Mark Penn, chairman and CEO of Stagwell, the parent company behind HarrisX. “It is really kind of a tale of two cities.”

    That may partially be a reflection of partisan differences between men and women, he added, as Democrats tend to be more pessimistic about the economy than Republicans, and women are leaning increasingly liberal.

    The upshot for retailers prepping for the holiday gift season? Put the men’s items closer to the front of the stores, Penn suggests, and move the women’s clothing a bit further back.

    The HarrisX polling found that those gendered dynamics extend beyond just Christmas gifts, too. When asked whether their personal financial situation had gotten better or worse over the last six months, 42 percent of men said things have gotten better (versus 30 percent saying worse), whereas among women, the split was 20 percent better and 38 percent worse.

    Overall, though, there’s a level of ambivalence in the polling data. When asked about how their overall household spending has changed in the past six months, 29 percent of respondents said it has increased and 29 percent said it has decreased. The remaining 42 percent reported that their habits have pretty much stayed the same.

    “This poll reflects neither euphoria nor dejection,” Penn said. “It’s actually sort of in the middle of things. Americans remain somewhat pessimistic about the economy, but they’ve been that way for a very long time.”

    For those who said they’ve spent more, the leading reason why was a “desire to enjoy life/spend more in the present” (23 percent)—while more than half of those who reported decreasing their spending blamed it on inflation.

    Yet in almost every specific bucket of spending that the poll asked respondents about—restaurants, clothes, consumer tech, entertainment and travel—more respondents said their household had cut back on spending over the last six months than the number who reported having increased it. Only for groceries did more respondents raise their budgets (37 percent) rather than shrink them (20 percent)–which makes sense given that the steepest cuts of all were to dining out, which 47 percent of respondents said they’ve reduced.

    Indeed, 55 percent of survey respondents said they’ve swapped out some of their usual product purchases for cheaper alternatives over the last six months—and 31 percent anticipate reducing household spending over the next six months, versus 20 percent expecting to increase it.

    Travel is the vertical for which the largest chunk of respondents, 48 percent, said they plan to cut spending going forward, while groceries was again the only category for which more people are planning to increase spending over the next six months (30 percent) than decrease it (22 percent).

    Penn cautioned that respondents’ predictions about their future spending behavior may be a better indicator of how they feel about the current economy, rather than what they’ll actually do in the future.

    “They don’t really know how they’re going to feel six months from now,” he says. “Six months in the American economy is a long time. In six months, we could be in a recession or we could be doing 3 percent growth and [have] lower interest rates.”

    The HarrisX poll also asked respondents about a few different policy areas which Inc. has been covering in recent months. Among those were President Trump’s recent tax and domestic policy package (AKA the “Big Beautiful Bill”), which 39 percent of respondents said has made their household financially worse off, versus 24 percent saying better off; the cryptocurrency-regulating Genius Act, which 57 percent of respondents said they were unaware of; and employee stock ownership, with 65 percent of respondents saying they’d be interested in getting paid partially with equity in their employer.

    Brian Contreras

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  • FDA issues recall of several brands of pet food due to salmonella risk

    Pet food company Foodynamics is voluntarily recalling several brands of its dog and cat products due to possible salmonella contamination. (Photo by: Auscape/Universal Images Group via Getty Images)

    Pet food company Foodynamics is voluntarily recalling several brands of its dog and cat products due to possible salmonella contamination.

    What we know:

    The Food and Drug Administration (FDA) says the recall is for specific lots of Raw Dog Barkery, BellePepper Cats, Kanu Pets, and What’s In the Bowl brand freeze dried pet treats.

    Why you should care:

    The FDA says a pet with salmonella infection may be lethargic and have diarrhea or bloody diarrhea, fever, and vomiting, while some pets may only have a decreased appetite, fever and abdominal pain. 

    Infected pets who appear healthy can be carriers and infect other animals or humans. 

    Humans are at risk of infection if they handle the product and do not thoroughly wash their hands. Symptoms of salmonella infection in humans are nausea, vomiting, diarrhea or bloody diarrhea, abdominal cramping and fever. 

    Dig deeper:

    The recalled products were shipped from Wisconsin via UPS to retailers in Wisconsin, New York, and Florida. A total of eight packages were distributed to consumers in these areas.

    Recalled Foodynamics products

    Raw Dog Barkery Treats for Cats and Dogs Freeze Dried

    • Whole Chicken Hearts16 oz. package with use by date & lot #030527

    What’s In the Bowl

    • Whole Chicken Hearts16 oz. package with use by date & lot #030527

    BellePepper Cats

    • Freeze Dried Chicken Heart Slices3 oz. package with use by date & lot #031627
    • Freeze Dried Sample Treats (unpackaged & unlabeled)  .1 oz. package with use by lot #121426, 011526 

    Kanu Pets

    • Freeze Dried Chicken Heart Raw Treats3 oz. package with use by date & lot #031627

    Consumers who purchased the products can return them to the place of purchase for a refund.  

    For more information, consumers can contact Teresa Perry via e-mail at info@foodynamics.com or call 262-421-5339, Monday–Friday 9 AM to 5 PM CST.

    The Source: Information for this article was taken from the FDA. This story was reported from Orlando.

     

     

    NewsPets and AnimalsConsumer

    Mark.Richardson@fox.com (Mark Richardson)

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  • Three Ways to Build Client Trust, According to Celebrity Photographer Michael Muller

    On a recent episode of The Big Idea from Yahoo Finance, I sat down with Michael Muller, the award-winning Hollywood and environmental photographer behind some of the most recognizable celebrity portraits and Marvel movie campaigns. His work has also taken him into refugee camps and shark-filled oceans, giving him a rare perspective on what it takes to connect with people in every situation. I first met my lifelong friend on Mt. Kilimanjaro, and he later joined me to document refugee stories for the United Nations Foundation. 

    Our conversation on The Big Idea centered on one question every entrepreneur faces: How do you build client trust? According to PwC’s Trust in US Business Survey, 90% of business executives think customers highly trust their companies while only 30% of consumers actually do.  

    The foundation of trust 

    Muller explained that trust often begins before the first project even starts. “I am a vault,” he explained. “I have to earn someone’s trust in 30 seconds or they’re not going to give me the photo I want to get.” 

    For entrepreneurs, those early moments with a client can determine whether it becomes a one-off engagement or develops into something long term. Muller is not intimidated by celebrities and says he treats everyone equally regardless of their job. Building trust, he added, means showing respect, making eye contact, and avoiding starting off with excuses about your business.  

    Avoiding missteps 

    Over the years, Muller has had opportunities to sell photos or salacious stories to make a quick buck, but that isn’t his style. Trust can take years to build and seconds to lose. Muller said the fastest way to lose trust is to lie. “I hate liars and I hate lying,” he said. If you make a mistake, then fess up and move forward with honesty.  

    Muller warned against making assumptions and reminded entrepreneurs that communication is key. He also emphasized the importance of respect. 

    Taking care of yourself 

    You can’t build strong relationships if you don’t have a healthy one with yourself. Muller has a holistic approach to avoid burnout. His self-care toolkit includes ice baths, sauna sessions, meditation, breathwork, and gratitude. He avoids gossip and encourages listening more than talking. 

    Whether you are running a small service business or managing global clients, the fundamentals of trust remain the same: deliver promises, communicate clearly, and show respect for the client’s perspective. Muller’s career proves that when trust is at the center, relationships can grow into something far bigger than a single project, as evidenced by our friendship that has lasted more than 15 years. 

    Elizabeth Gore

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  • Cheap insulin pens will soon be available through state-backed deal, Newsom announces

    Gov. Gavin Newsom on Thursday announced a plan to offer $11 insulin pens through the state’s pharmaceutical venture.

    Beginning Jan. 1, consumers can purchase a five-pack of pens for a suggested price of $55, according to the governor’s office. The packs will be available to California pharmacies for $45.

    California is the first state in the nation to sell its own brand of generic prescription drugs as Newsom and other state leaders seek ways to drive down rising healthcare costs.

    Insulin users without health insurance today can pay $400 for a small vial.

    Newsom, in a statement Thursday, said that Californians shouldn’t “ration insulin or go into debt to stay alive.”

    “California didn’t wait for the pharmaceutical industry to do the right thing — we took matters into our own hands,” Newsom said.

    Officials hope the drug will lower costs across the board, not just for the consumers ultimately picking up the drug. Major drug companies have also cut prices on insulin, but critics contend those cost savings are passed on to other consumers.

    Earlier this week, Newsom signed legislation, Senate Bill 40, capping insulin co-pays at $35 for the first time in California.

    “This law ensures no family will be forced to choose between buying insulin and putting food on the table in California again,” the bill’s author, Sen. Scott Wiener (D-San Francisco), said in a statement.

    Newsom, who vowed to be the “healthcare governor” during his campaign, in 2020 unveiled a proposal for California to make its own line of generic drugs.

    Three years later, he announced a $50-million contract with the nonprofit generic drugmaker Civica to produce insulin under the state’s own label.

    Earlier this year, the state began selling Naloxone, a medication that blocks the effects of opioids, at below market prices.

    Dakota Smith

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  • Drought impacts Halloween pumpkins and Christmas trees in Alabama and leaf peeping in other states

    Parts of Alabama are experiencing extreme drought conditions right now. The Forestry Commission has put the entire state under a fire danger advisory. The lack of rain is impacting many crops, which could affect our fall and winter holidays — including pumpkins and Christmas trees.And Alabama isn’t alone, as some states and regions from New England to the Rocky Mountains, which count on tourism dollars from leaf-peeping season, seeing, in some cases, leaves change colors earlier, muted colors, and fewer leaves to peep.According to the U.S. Drought Monitor, more than 40% of the country was considered to be in a drought in early October, the Associated Press reports.That’s more than twice the average, Brad Rippey, a U.S. Department of Agriculture meteorologist, told the AP.Rippey, an author of the drought monitor — which is a partnership between the federal government and the University of Nebraska-Lincoln — told the AP that drought has hit the Northeast and Western U.S. especially hard. Related video below: Colorful foliage started early this year because of drought conditionsAt The Great Pumpkin Patch in Hayden, Alabama, they grow some of their pumpkins; many of the small pie pumpkins come from their own fields. But because of a lack of rain, most are from farms in other states.For a day at the pumpkin patch, this dry, warm weather is perfect, but it’s not so great for the pumpkin growing season.Pumpkin Patch owner Julie Swann said, “We have not had rain, probably for us it’s been since August. And then prior to that, it was probably the good rains that we had, you know, April, maybe some of June.”The Great Pumpkin Patch is parched, and the drought does have an impact on the gourds they grow there.”It doesn’t necessarily affect the size simply because pumpkins take so long to produce. But it does the quantity, it affects that, you don’t have as many, you know, to produce as far as vines won’t produce as much without the rain,” Swann said. So the owners have to reach out to farmers in Tennessee and Michigan and buy their pumpkins to sell in Hayden, which is around 30 miles from Birmingham. And Halloween may not be the only holiday impacted by the drought. Paul Beavers at Beavers Christmas Tree Farm in Trafford, Alabama, said the lack of rain is particularly hard on his youngest, smallest trees.“If it continues all the way through winter, it might kill some of my smaller trees. Hopefully, it’ll stop sometime in the next month or two,” Beavers said.A lack of rain means the trees will just stop growing, so the drought could impact the size of your Christmas tree. But the trees tagged for sale are five years old or more, so problems might not be realized till Christmas of 2030.“We’re still going to have over 3000 trees ready to sell this year,” Beavers said. When the owners of the pumpkin patch have to buy more pumpkins from out-of-state farms, their costs increase, but they say this year, they are not raising prices for customers.They’ll have to re-evaluate that next fall. ___The Associated Press contributed to this report.

    Parts of Alabama are experiencing extreme drought conditions right now. The Forestry Commission has put the entire state under a fire danger advisory. The lack of rain is impacting many crops, which could affect our fall and winter holidays — including pumpkins and Christmas trees.

    And Alabama isn’t alone, as some states and regions from New England to the Rocky Mountains, which count on tourism dollars from leaf-peeping season, seeing, in some cases, leaves change colors earlier, muted colors, and fewer leaves to peep.

    According to the U.S. Drought Monitor, more than 40% of the country was considered to be in a drought in early October, the Associated Press reports.

    That’s more than twice the average, Brad Rippey, a U.S. Department of Agriculture meteorologist, told the AP.

    Rippey, an author of the drought monitor — which is a partnership between the federal government and the University of Nebraska-Lincoln — told the AP that drought has hit the Northeast and Western U.S. especially hard.

    Related video below: Colorful foliage started early this year because of drought conditions

    At The Great Pumpkin Patch in Hayden, Alabama, they grow some of their pumpkins; many of the small pie pumpkins come from their own fields. But because of a lack of rain, most are from farms in other states.

    For a day at the pumpkin patch, this dry, warm weather is perfect, but it’s not so great for the pumpkin growing season.

    Pumpkin Patch owner Julie Swann said, “We have not had rain, probably for us it’s been since August. And then prior to that, it was probably the good rains that we had, you know, April, maybe some of June.”

    The Great Pumpkin Patch is parched, and the drought does have an impact on the gourds they grow there.

    “It doesn’t necessarily affect the size simply because pumpkins take so long to produce. But it does the quantity, it affects that, you don’t have as many, you know, to produce as far as vines won’t produce as much without the rain,” Swann said.

    So the owners have to reach out to farmers in Tennessee and Michigan and buy their pumpkins to sell in Hayden, which is around 30 miles from Birmingham.

    And Halloween may not be the only holiday impacted by the drought. Paul Beavers at Beavers Christmas Tree Farm in Trafford, Alabama, said the lack of rain is particularly hard on his youngest, smallest trees.

    “If it continues all the way through winter, it might kill some of my smaller trees.
    Hopefully, it’ll stop sometime in the next month or two,” Beavers said.

    A lack of rain means the trees will just stop growing, so the drought could impact the size of your Christmas tree. But the trees tagged for sale are five years old or more, so problems might not be realized till Christmas of 2030.

    “We’re still going to have over 3000 trees ready to sell this year,” Beavers said.

    When the owners of the pumpkin patch have to buy more pumpkins from out-of-state farms, their costs increase, but they say this year, they are not raising prices for customers.

    They’ll have to re-evaluate that next fall.

    ___

    The Associated Press contributed to this report.

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  • Why Subscriptions Fail

    Subscriptions are everywhere—from coffee and pet food to skincare and vitamins. For consumers, they promise convenience. For brands, they offer recurring revenue and a shot at long-term loyalty.

    But here’s the hard truth: Many subscriptions don’t last.

    Customers sign up, use it once or twice, and then forget about it—or worse, feel trapped by it. Eventually, they cancel. And when they do, it’s not because they’re overwhelmed by too many options or tightening their budgets. It’s because the experience got stale—and the value disappeared. If you’re building a subscription business in 2025, it’s not enough to offer products on repeat. You need to offer an experience that evolves. A relationship that deepens. A reason to stay that goes beyond discounts or convenience.

    The illusion of retention

    Stale experiences are the silent killer

    Many companies assume that price is the primary driver of churn. And yes, price matters. According to Zuora, 47 percent of cancellations are triggered by price increases.

    But zoom out, and a deeper truth emerges: Subscriptions often fail because the experience stops evolving. Consider a personal care brand that turned a basic product—like toothpaste—into a thriving, zero-waste movement. Their subscribers don’t just receive tablets in compostable packaging. They get consistent messaging around sustainability, community engagement, and mission-driven content that reinforces their “why.” The product might be ordinary, but the experience isn’t. That’s what makes it stick.

    If your subscription doesn’t surprise, delight, and continually re-engage users over time, it becomes just another line item on a credit card statement—ripe for cancellation.

    Design for ongoing value, not just convenience

    Flexibility is no longer a feature—it’s the baseline. People want to feel in control of their subscriptions. In a Forrester study, 70 percent of consumers preferred monthly billing because it gave them more control over cancellations and budget management.

    But flexibility isn’t just about payment frequency. It’s about letting customers pause, skip, swap, or scale their orders. It’s also about evolving the content of what they receive—whether that’s through personalization, dynamic bundles, or new product variations.

    One specialty coffee brand begins with a tasting kit, then customizes each customer’s subscription based on their preferences. But they go even further—offering virtual tastings, sharing farmer feedback, and adapting shipments based on customer data and seasonality.

    The result? A subscription that doesn’t just show up. It connects. It teaches. It adapts.

    Curation-style subscriptions—those designed to surprise and delight—make up about half the total market. That’s a clear signal: Customers want more than replenishment. They want discovery.

    In some cases, brands have redesigned their packaging, messaging, and delivery cadence to feel like a lifestyle experience—not a logistics engine. They create moments of delight. They create content customers look forward to. They position the subscription not as a contract, but as a culture.

    This kind of brand doesn’t just retain customers—it earns advocates.

    That means building with flexibility at the core. Designing experiences that evolve, not just repeat. And treating every subscription as a relationship—not a transaction on autopilot.

    Because in a world of easy cancellations and endless alternatives, the real challenge isn’t getting customers to say yes. It’s giving them a reason to keep saying it.

    Christopher Yang

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  • 5 On Your Side: Avoid buying scams at the NC State Fair

    Fried foods, funnel cakes and ferris wheels are common staples for the North Carolina State Fair, but there are plenty of other opportunities to spend your money. 

    The N.C. State Fair runs Oct. 16 through Oct. 26. With the fair in mind, the Better Business Bureau (BBB) is urging consumers to remember some key points before making any big purchases.

    First, be mindful of who you’re purchasing from, as well as their business practices.  

    The BBB keeps up with business reviews online, including many of the vendors you’ll see at the fair. Find business reviews at BBB.org or by calling 919-277-4222. You can check reviews on your phone or come back to the fair after looking them up.

    Next, always ask about refund or exchange policies, and get them in writing. Don’t be afraid to ask about guarantees or warranties. If the company has a physical location, get the address and contact information to confirm the validity of the business.

    Finally, if you feel pressured to buy, don’t give in. It’s okay to walk away if you need time to think before buying. Pressure tactics are often one of the first signs someone is trying to make easy money.

    After a purchase, know your rights. The Federal Trade Commission has what’s called a “cooling off” rule, which typically allows customers three days to cancel a purchase.

    However, not everything sold at the state fair falls under this rule, including:

    • Purchases under $25
    • Goods or services primarily used for personal, family or household purposes
    • Insurance, insecurities or real estate
    • Motor vehicles
    • Arts and crafts

    Last year, nearly 1 million people attended the fair.

    “The N.C. State Fair is a fall fun staple here with vendors of all kinds,” said Mallory Wojciechowski, president and CEO of BBB. “Continue to be an intentional and inquisitive shopper, despite the unique shopping experience.”

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  • Spinach recalled after batch tests positive for potentially harmful bacteria

    Sno Pac Foods of Caledonia, MN, is recalling Del Mar 35 LB Bulk Organic Frozen Spinach and Sno Pac10 oz Organic Frozen Cut Spinach because they have the potential to be contaminated with Listeria monocytogenes. (FDA)

    A Minnesota-based food products supplier is recalling organic spinach after some of the product tested positive for a potentially harmful bacteria. 

    Sno Pac Foods’ Del Mar 35 LB Bulk Organic Frozen Spinach and Sno Pac 10-ounce Organic Frozen Cut Spinach are being recalled after a bulk case of spinach from its supplier was tested and found positive for listeria monocytogenes, according to a notice posted by the Food and Drug Administration (FDA). 

    The case that tested positive for listeria was the same lot code the company used to repack the Sno Pac Organic Frozen Cut Spinach into 10-ounce packages, according to the notice. 

    COSTCO RECALLS CERTAIN WINE OVER RISK OF BOTTLES SPONTANEOUSLY SHATTERING

    The product was distributed nationwide through retail stores and distributors, though the company did not specify which stores carried it.

    The production of the spinach was suspended as the company continues to investigate the source of the problem. There have been no illnesses reported in connection with the problem, but the organism can be dangerous if ingested.

    OVER 57K FROZEN BURRITO BOWL PRODUCTS SOLD AT TARGET RECALLED DUE TO UNDECLARED ALLERGEN

    The product comes in a 35-pound box with lot codes 250107A, 250107B, 250107C, 250107D, 2501071 and 2501073, all of which expire in January 2027. 

    The product was also sold in 10-ounce, poly retail packages marked with lot codes SPM1.190.5 with a “best by” date through July 2027, SPC1.160.5 with a best by date through June 2027, SPC2.160.5 with a best by date through June 2027 and SPM1.097.5 with a best by date through April 2027. 

    Listeriosis has a range of symptoms that can vary based on the severity and form of the illness. There are two forms of the disease. The FDA said one form is known as non-invasive gastrointestinal listeriosis, and is less severe. The more severe form is called invasive listeriosis and occurs when the listeria spreads beyond the intestines, the FDA said.

    If people have the less severe form, they may exhibit mild symptoms such as fever, muscle aches, nausea, vomiting and diarrhea. It often persists for one to three days, the FDA said.

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    In the more severe cases, symptoms may include headache, stiff neck, confusion, loss of balance and convulsions. A listeria infection can lead to serious pregnancy complications. 

     

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  • How Diwali Is Driving Revenue and Traffic Across Industries

    Diwali, the festival of lights, has long been a time of celebration, family gatherings, and gift-giving. In recent years, however, it has also emerged as a powerful catalyst for brand growth. This is especially true for businesses that understand and leverage the cultural significance of the occasion. Beyond mere transactional opportunities, brands that embed purpose and experience into their Diwali campaigns are discovering a path to sustainable scaling and deeper consumer connection. 

    Diwali: A multibillion-dollar opportunity  

    The economic impact of Diwali is undeniable. Consumers open their wallets for everything from traditional sweets and clothing to electronics and home décor. From Costco to Target to Home Goods, customers flock to stores looking for unique gifts and offerings. They want to feel connected to the festival. However, they want to find that connection where they have already shopped or where they can rely on markers such as quality and delivery time.  

    Beyond the sheer volume of sales, Diwali offers a unique platform for brands to build awareness and foster loyalty. Campaigns that resonate with the spirit of the festival—joy, togetherness, and new beginnings—often create lasting positive associations with consumers. 

    Purpose-drive brands shine brighter 

    While capitalizing on the festive spending spree is important, the true differentiator for brands looking to scale lies in integrating purpose into their Diwali strategies. Consumers, especially younger generations, are increasingly seeking brands that align with their values and demonstrate a commitment to social responsibility. Diwali provides a natural and authentic opportunity for brands to showcase this commitment. 

    Akruti Babaria, from Kulture Khazana, a brand deeply rooted in cultural celebration with a playful spin, offers insight into her brand ethos based on purpose and passion.  

    “I had always been obsessed with Rangoli because that’s my most favorite memory of Diwali, but the weather here did not support making them. So, I thought, OK, what if I take a giant Rangoli pattern, which is vibrant and beautiful, and turn it into a puzzle?” Babaria explained.  

    Babaria took that puzzle concept, bringing a non-messy Rangoli into U.S. homes, and built a brand based on it. Call it nostalgia or applicability to their lives, but consumers have taken notice. In our interview, she shared about her entrance into the world of entrepreneurship and the ups and downs she experienced. She also talked about her scaling success, which led her to more than 280 Target stores in 2025.  

    Babaria dove into operational planning, customer personas, and journey management to bring only the best customer experiences. She also shared how she engages with the community, celebrating and sharing her work with schools, and events such as a Diwali event at the Smithsonian Museum

    Brands that, like Kulture Khazana, go beyond purely commercial objectives and actively contribute to the community or promote cultural understanding during Diwali often stand out. This could involve supporting local artisans, promoting eco-friendly celebrations, or even educational initiatives related to the festival’s history and traditions. It adds to the greater brand experience and drives customer behavior associated with it. 

    A founder’s thoughts on purpose and branding 

    According to Babaria, the key to scaling through purpose and achieving her Diwali volume goals has been important to the mission. She has taken data and careful planning into account to be able to drive today’s results. Everything she does, however, she does with the end user in mind—the child.  

    This authentic connection to purpose allows brands to build trust and foster a loyal community. When consumers feel that a brand shares their values, they are more likely to support it, recommend it to others, and remain customers long after the festive season ends. This type of customer loyalty, driven by shared purpose, is a crucial ingredient for sustainable scaling. 

    The future of festive branding 

    As Diwali continues to grow in global recognition, its potential for brands will only expand. The brands that will thrive and scale are those that recognize the festival not just as a sales event. Instead, they will see it as a cultural cornerstone, tying experience to their sales to drive future expansion. 

    By embracing the spirit of Diwali and integrating genuine purpose into their campaigns, brands can foster deeper connections with consumers, build lasting loyalty, and achieve significant, sustainable growth. The insights from leaders like Babaria underscore that purpose isn’t just a buzzword. It’s a powerful engine for brand scaling in the vibrant landscape of festive celebrations. 

    The opinions expressed here by Inc.com columnists are their own, not those of Inc.com.

    Parul Bhandari

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  • Shoppers in California plan to splurge this holiday season — out of fear

    Shoppers in California plan to splurge this coming holiday season, but not because they are confident about the future. They are worried about inflation and figure it’s better to buy now than pay more later.

    At least that’s the takeaway from a new report from accounting firm KPMG that shows that consumers on the West Coast are more concerned about price rise and tariffs than those in any other region in the country.

    Nationally, shoppers intend to boost their holiday spending by 4.6% this year compared with last year, spending an average of $847 on shopping, according to the report.

    “When you think about why consumers are planning on spending more, it’s not that they have more wallet to spare, but it’s actually an expectation that prices are increasing,” Duleep Rodrigo, KPMG U.S. consumer and retail leader, said in an interview. “Eighty percent also of consumers are really being very conscious about inflation, and inflation that is impacted as a result of tariffs.”

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    Of the six different regions KPMG surveys, the Pacific region — which includes California, Oregon, Washington, Hawaii and Alaska — showed the highest concern for rising prices due to tariffs, with 72% citing inflation as a top concern.

    Nationally, 8 in 10 consumers believe tariffs will result in price increases. The least concerned were consumers in the Northeast, where only 6% said price increases would result in cutting back on holiday spending.

    “The consumer is spending like a poker player with a small chip stack,” Rodrigo said in the report. “They know they can’t play every hand but are willing to go ‘all in’ on a promising hand with a high emotional payoff. There’s also a psychological element where the consumer is managing a complex set of uncertainties.”

    KPMG found that consumer spending on essentials such as groceries, automotive expenses and personal care have increased in 2025, though much less than last year. In discretionary categories such as toys, furniture and hobby supplies, people expect to spend less.

    As budgets get tight, more people plan on spending on themselves this holiday season, with many purchasing big ticket holiday travel costing more than $1,000.

    The top gifts people want to receive this holiday season? Cold hard cash — followed by gift cards and apparel — indicating that more people want flexibility to spend on things they like, according to KPMG.

    Consumer price inflation for Los Angeles increased 3.3% in August, compared with the same time last year. National consumer inflation stood at 2.9% for the same period, according to the U.S. Bureau of Labor Statistics.

    From toys to apparel, retailers have experienced varying levels of impact due to President Trump’s sweeping tariffs on much of the world this year.

    Many retailers have been absorbing the costs of tariffs imposed by the Trump administration but cannot hold off indefinitely.

    Rodrigo said price increases on goods have already started happening, with retailers being more strategic.

    “For now, consumers that are in the top 20% are probably driving 80% of the economic activity that is sustaining and maintaining the current state of the economy,” Rodrigo said. “But there is a larger population that is really hurting, and that is really concerned with their dollars right now.”

    Nilesh Christopher

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  • As government shutdown continues, flight delays could soon pick up

    The government shutdown is starting to impact air travel as call-outs at air traffic control towers are causing flight delays and cancellations.

    Sean Duffy, US secretary of transportation, during a news conference in Terminal A at Newark Liberty International Airport (EWR) in Newark, New Jersey, US, on Monday, Oct. 6, 2025. (Photographer: Michael Nagle/Bloomberg via Getty Images)

    Increase in air traffic controllers sick calls

    Big picture view:

    During a press conference Monday in New Jersey, Secretary of Transportation Sean Duffy said they have seen an increase in sick calls among air traffic controllers who are not being paid during the shutdown but are expected to work.

    “In a job that’s already stressful, this shutdown has put way more stress on our controllers,” said Duffy.  “So we’re tracking sick calls, sick leave, and we had a slight tick up in sick calls, yes. And then you’ll see delays that come from that.” 

    The National Air Traffic Controllers Association (NATCA) represents some 20,000 air traffic controllers and posted a message on its website for its members to remain dedicated. 

    Airlines raised concerns about shutdown 

    At the end of September, Modern Skies Coalition, —  which includes Airlines for America, the trade group for United, Delta, American, Southwest and other carriers — along with airports, pilots, controllers and manufacturers, sent a letter to Congress warning that a government shutdown would disrupt air travel, put safety at risk, and delay modernization efforts of the nation’s air traffic control system.

    “Government shutdowns harm the U.S. economy and degrade the redundancies and margins of safety that our National Airspace System (NAS) is built upon,” the group wrote. “In fact, short-term shutdowns of just a few days, or even threatened shutdowns that are averted in the eleventh hour negatively affect the NAS and the traveling public.”

    A TSA agent checks passengers’ identity documents at a security checkpoint at Reagan National Airport on the first day of the US government shut down in Arlington, Virginia, on October 1, 2025. (Photo by ANDREW CABALLERO-REYNOLDS / AFP) (Photo by AND

    TSA officers working without pay

    Transportation Security Administration officers are among the thousands of federal workers who are required to work without pay during the government shutdown. 

    Nationally, about 50,000 TSA agents, who fall under the Department of Homeland Security, are working without compensation during the shutdown.

    The agency posted on X that they are prepared and ask for travelers to be patient. 

    While TSA is prepared to continue screening about 2.5M passengers a day, an extended shutdown could mean longer wait times at airports. We kindly ask for our passengers’ patience during this time.

    TSA screens record number of travelers over Labor Day weekend 

    Over the Labor Day weekend, TSA screened a record number of passengers nationwide, with Friday marking one of the busiest travel days in the agency’s history. Approximately 10.4 million travelers flooded airports from Friday through Monday, marking a 3.3% jump over the same four-day period in 2024. 

    The Source: Information in this article was taken from FOX Business and The Points Guy website.  This story was reported from Orlando. 

     

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    Mark.Richardson@fox.com (Mark Richardson)

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  • American Airlines ditches bag sizers at airport boarding gates

    A passenger checks his bag size at an American Airlines lobby bag sizer. The airline has removed bag sizers at its boarding gates across the U.S. (Photo by Scott Olson/Getty Images)

    American Airlines on Monday removed bag sizers at its boarding gates across the U.S. meaning fliers won’t have to squeeze their bags inside the metal contraptions to make sure their bag will fit in the overhead compartment.  The change was first reported by View From The Wing, who obtained an internal memo sent to American Airlines employees.

    Why American Airlines removed bag checkers at airport gates

    Dig deeper:

    In a Sept. 30 memo to its customer care team members, American Airlines said the change is part of their process to improve customer experience and reduce baggage checking at the gates. The airline is encouraging team members working in the lobby areas to identify oversized bags and check them when necessary.   

    American Airlines carry-on bag policy

    Personal items

    Your personal item like a purse or small handbag must fit under the seat in front of you. Dimensions should not exceed 18 x 14 x 8 inches (45 x 35 x 20 cm).

    These don’t count as your personal item or carry-on:

    • Diaper bags (1 per child)
    • Breast pump
    • Small, soft-sided cooler of breast milk
    • Child safety seats, strollers and medical or mobility devices

    Carry-on items

    You can bring only one carry-on item along with your personal item. Your carry-on must fit in in the overhead bin or under the seat in front of you. If it doesn’t fit, it will need to be checked. Be sure all your carry-on items are labeled in case they are checked.

    Some airports and planes may have additional carry-on restrictions.

    Carry-on bag

    The total size of your carry-on, including the handles and wheels, cannot exceed 22 x 14 x 9 inches
    (56 x 36 x 23 cm) and must fit in the sizer at the airport.

    Soft-sided garment bag

    Your soft-sided garment bag cannot exceed 51 inches / 130 cm (length + width + height).

    Musical instruments

    Your musical instrument must fit in the overhead bin or under the seat in front of you.

    The Source: Information in this article was sourced from The New York Post, View From The Wing, and American Airlines. This story was reported from Orlando.

     

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    Mark.Richardson@fox.com (Mark Richardson)

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  • Military families turn to food pantries as government shut down continues

    Non-perishable food sits on a shelf in the newly opened food pantry at Moody Air Force Base, Georgia, July 12, 2024. Airmen interested in accessing the pantry must contact their first sergeant. (U.S. Air Force photo by Airman 1st Class Sir Wyrick)

    Food pantries near U.S. military bases are seeing an increase in families seeking assistance.

    Armed Services YMCA helps military families around the country

    Big picture view:

    The Armed Services YMCA (ASYMCA) provides resources to military families, including access to food security, child care and early childhood education.  ASYMCA has 22 food distribution locations across the country, including locations near large military installations such as Fort Hood, TX, Fort Campbell, KY, Fort Bragg, NC, Joint Base Lewis-McChord, WA, Twentynine Palms, CA , and Virginia Beach, VA.  ASYMCA also partners with local YMCAs around the country where it doesn’t have a location

    The ASYMCA food pantry distribution location near Fort Hood says they have had a 34% increase in people seeking assistance. ASYMCA says they are working to increase their food supplies at all their locations to meet the increased demand for assistance.
     

    By the numbers:

    Military personnel are paid on the 1st and 15th of each month and were paid on Oct. 1, but if the shutdown continues, troops may not receive their Oct. 15 pay.  

    During a government shutdown, members of the U.S. military, including active duty, National Guard and reserve members, and Coast Guard personnel, are not paid but must continue to report for duty to carry out their assigned responsibilities. 

    Government shutdown now in sixth day

    US President Donald Trump delivers remarks during a visit to the USS Harry S. Truman during the US Navy’s 250th anniversary celebration, “America’s Navy 250: Titans of the Sea – A Salute to the Fleet”, at Naval Station Norfolk Pier 14 in Norfolk, Vir

    Senate Republican and Democratic lawmakers remain at an impasse

    What they’re saying:

    Over the weekend, President Trump spoke at a ceremony marking the U.S. Navy’s 250th anniversary, where he reassured service members affected by the ongoing government shutdown, that they would receive “every last penny” of their pay promising an “across-the-board” raise once the impasse ends.

    “I want you to know that despite the current Democrat-induced shutdown, we will get our service members every last penny,” Trump said. “Don’t worry about it, it’s all coming,” he added.

    On Friday, a vote in the Senate to advance a Republican bill to reopen the government failed to get the necessary 60 votes to end a filibuster. 

    House Speaker MIke Johnson closed the House for legislative business this week, a strategy that could obligate the Senate to work with the government funding bill that was passed by House Republicans.

    “Johnson’s not serious about this,” Senate Democratic leader Chuck Schumer said on CBS. “He sent all his congressmen home last week and home this week. How are you going to negotiate?”

    Senate Majority Leader John Thune said Sunday that the shutdown on discretionary spending, the furloughing of federal workers and requirements that other federal employees work without pay will go on so long as Democrats vote no.

    “They’ll get another chance on Monday to vote again,” Thune said on Fox News Channel’s “Sunday Morning Futures.”

    “And I’m hoping that some of them have a change of heart,” he said. 
     

    The Source: Information in this article was sourced from The Military Times, The Associated Press, and FOX News. This story was reported from Orlando.

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    Mark.Richardson@fox.com (Mark Richardson)

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  • WA’s plastic bag ban reduced bag use, but increased plastic use: report

    Washington’s plastic bag ban has been in effect for several years, but a new report from Washington State University and the Department of Commerce suggests the 8-cent fee for “reusable” plastic bags isn’t covering the real cost — and the environmental impact may be even greater.

    What they’re saying:

    James Hardy, who works for Seattle Surface Cleaners, says no matter the ban or fees, litter keeps piling up.

    “In the CID we can go through about 25-35 bags a day,” Hardy said. “The issue is always going to be there. People don’t care. They’re going to litter.”

    WA plastic bag ban

    Not all shoppers are careless. Some, like Djuinith Wender, pay the current 8-cent fee for thicker reusable bags, a law Washington state implemented in 2021 to reduce plastic waste.

    “Because some people working the company, they make the bags, they work for life. For me, like, they’re working for getting money, but if the bags we don’t buy — where do they work? It’s about supporting business,” Wender said.

    Others, like Mark Aprill, sometimes forget reusable bags and end up paying for store-provided ones.

    “Between one and four,” Aprill said when asked how many bags he typically uses on a grocery trip.

    And when shoppers double up bags while walking or using public transportation, the honor system isn’t always reliable.

    “I just pay for half the bag to use,” Aprill said. “I don’t know what I put in. You know, I may do it, may or may not.”

    By the numbers:

    The report says the issue of plastic versus reusable bags is far more complicated. While the 2021 ban cut bag usage by half, total plastic use actually increased 17%. Paper bag usage declined by 21%.

    The 8-cent fee was meant to encourage people to bring their own bags, but most shoppers aren’t reusing the heavier plastic bags enough to offset their environmental impact. Production costs range from 10 to 39 cents per bag, meaning stores often pay more than they recover from customers.

    “Without sufficient reuse, reusable plastic, paper, and fabric, carryout bags have higher environmental lifecycle costs than single-use bags,” researchers noted.

    Lawmakers are considering raising fees based on bag thickness:

    • 0.5 mil bags: $0.08
    • 2.25 mil bags: $0.28
    • 4 mil bags: $0.51

    Imagine a plastic bag costing you 51 cents every time you shop. That’s what a new state report suggests the real price tag could be if Washington sticks with thicker plastic bags.

    WA plastic bag ban

    The real question remains whether shoppers would pay more or finally ditch plastic.

    “That’s going to be a different issue. I have to think about it, maybe I can pay, maybe not,” Wender said.

    “I doubt it. I don’t think it’ll get mitigated at all,” Hardy added. “I feel like whatever bag is around, if it’s paper, it’s still gonna get thrown on the street. Or if we go to the cloth bags, the same result’s gonna happen.”

    FOX 13 reached out to the Department of Commerce for comment on the study’s recommendations, but officials say they’re currently inundated with government shutdown questions. Updates will follow as they become available.

    MORE NEWS FROM FOX 13 SEATTLE

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    Download the free FOX LOCAL app for mobile in the Apple App Store or Google Play Store for live Seattle news, top stories, weather updates and more local and national news.

    The Source: Information in this story came from a report from Washington State University and the Department of Commerce, and original FOX 13 Seattle reporting and interviews.

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    Alejandra.Guzman@fox.com (Alejandra Guzman)

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