Connect with us
[ad_1] Tom Durkin, global product head of CashPro in Global Transaction Services at Bank of America, will present on “What’s new in digital assistants: Implementing AI...
[ad_1] Challenger bank Dave launched its generative AI-driven chatbot last week and is exploring multiple uses of the technology. “DaveGPT is the next generation of our...
[ad_1] Surveys have become an integral part of many aspects of our lives, but most of them are tedious, leading to ineffective responses and actions. Dinghan...
[ad_1] Elon Musk’s AI startup, xAI, is creating its own version of ChatGPT. That appears to be the case, at least, from Musk’s tweets on X...
[ad_1] Michigan State University Federal Credit Union’s consumer-facing chatbot is answering member live-chat questions at a pace equal to that of more than 50 employees. ...
[ad_1] The availability of Large Language Models (LLMs) has made it easier for developers to make chatbots. Large companies such as OpenAI, Google, and Microsoft, have...
[ad_1] Bank of America identified short-term applications for AI in areas of customer support, employee effectiveness and coding enhancements during the third quarter of 2023 as...
[ad_1] Financial institutions have kept their noses to the grindstone this year amid industry turbulence and technological disruption. To cut costs and streamline operations, banks looked...
[ad_1] TORONTO — Bank of America announced the addition of AI capabilities to its CashPro Chat function at Sibos 2023 Monday, bringing an enhanced user experience...
[ad_1] Fintech startups are increasingly leveraging AI to make operations and offerings more efficient for financial institutions. At Finovate Fall 2023 in New York this week,...
[ad_1] Fifth Third Bank looked to ChatGPT to update its chatbot’s natural language understanding model in order to keep up with growing adoption and advanced customer...
[ad_1] LONDON — DNB’s internal chatbot fielded more than 2.1 million queries last year and boasts an 83% accuracy rate. Juno, the chatbot launched in March...
[ad_1] Financial institutions can treat AI as a team member in need of training rather than a tool that needs monitoring. “The banks and credit unions...
[ad_1] Intelligent automation has emerged as a transformative solution to revolutionize both customer interactions and backend operations. Through technologies like chatbots, virtual assistants, automated workflows, Robotic...
[ad_1] Bank of America’s AI-driven chatbot Erica has surpassed 1.5 billion client interactions since its 2018 launch, the bank said today in its second quarter earnings...
[ad_1] PORTSMOUTH, N.H., July 13, 2023 (Newswire.com) – Today, Instant Technologies, a leading provider of chat-based service desk solutions, proudly unveils Instant Chime V5, a cutting-edge...
[ad_1] Adam Lieberman, head of artificial intelligence & machine learning, Finastra With ChatGPT reaching 100 million users within two months of its release, generative AI has...
[ad_1] Financial institutions must consider the efficiencies and limitations of artificial intelligence when deploying chatbots as client adoption grows and regulators address pain points of the...
[ad_1] Let the AI wars begin. This morning, Google officially rolled out its much-anticipated chatbot Bard as the race for dominant generative AI models continues to...
[ad_1] Conversational AI can assist banks with customer needs while providing savings for the banks that use the technology. It allows financial institutions to better know...