ING explores gen AI for coding, CX | Bank Automation News

[ad_1]

Netherlands-based ING Bank has identified AI and analytics as a critical priority as digital usership ticked up in the third quarter. The $967 billion bank is looking to implement generative AI for coding and within its contact centers, Bahadir Yilmaz, chief analytics officer at ING, told Bank Automation News.  “Starting from top business priorities, we […]

[ad_2]

Vaidik Trivedi

Source link