BofA launches AI chatbot functions | Bank Automation News

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TORONTO — Bank of America announced the addition of AI capabilities to its CashPro Chat function at Sibos 2023 Monday, bringing an enhanced user experience to its corporate and commercial clients.  The $3.2 trillion bank’s CashPro Chat now uses the same proprietary technology as the bank’s AI-driven consumer-facing bot Erica, Tom Durkin, global head of […]

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Whitney McDonald

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