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Two sides of the coin: Smarsh’s approach to AI

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AI-driven communication compliance company Smarsh’s approach to AI is twofold: it builds proprietary AI technology for regulated industries while also outsourcing its AI-driven customer service capabilities.  Smarsh offers AI-driven platforms that monitor, collect, manage and analyze communication data within regulated industries, including financial services, Chief Customer Officer Rohit Khanna told FinAi News.   For example, […]

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Whitney McDonald

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