The pandemic is done — so is remote work for Truist in Charlotte. Folks aren’t thrilled.

After being allowed to work remotely since the pandemic, employees of Charlotte-based Truist have been ordered back to the office, a spokesman confirmed Saturday.

Truist is Charlotte’s second-biggest bank by deposits. Truist and nine other Charlotte companies were named among “the most trustworthy” in April by Newsweek, The Charlotte Observer reported at the time.

“As we return to a normal, post-pandemic working environment, we believe we do our best work when we have the ability to collaborate in-person,” according to a statement provided to the Observer by Truist spokesman Kyle Tarrance.

“We greatly value the feedback of our teammates, and we’re actively working to raise awareness of the numerous resources available to our teammates for important benefits like child care, parking assistance, commuter benefits and more,” according to the statement.

It was unclear Saturday how many Truist workers have been working remotely, including “hybrid” weeks split between home and office.

Truist office-based and hybrid workers must return to the office by June 30, Observer news partner WSOC reported.

Employees were caught off guard after the company notified them of the return-to-office order, and some were in tears, according to the station’s report.

While some banks have embraced hybrid work models, Charlotte-based Bank of America and others have emphasized in-office working, the Observer previously reported.

Bank of America updated its remote work policy last fall, including adding a provision allowing some in-office employees to work from home two days a week.

This story was originally published June 17, 2023, 2:55 PM.