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Tag: voice and virtual assistants

  • So long, robotic Alexa. Amazon’s voice assistant gets more human-like with generative AI | CNN Business

    So long, robotic Alexa. Amazon’s voice assistant gets more human-like with generative AI | CNN Business

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    CNN
     — 

    Amazon’s Alexa is about to bring generative AI inside the house, as the company introduces sweeping changes to how its ubiquitous voice assistant both sounds and functions.

    The company announced a generative AI update for Alexa and, subsequently, of all Echo products dating back to 2014, at a press event Wednesday at its new campus in Arlington, Virginia. Alexa will be able to resume conversations without a wake word, respond more quickly, learn user preferences, field follow-up questions and change its tone based on the topic. Alexa will even offer opinions, such as which movies should have won an Oscar but didn’t.

    Generative AI refers to a type of artificial intelligence that can create new content, such as text and images, in response to user prompts.

    “It feels just like talking to a human being,” an Amazon executive claimed.

    The updates come as Amazon tries to keep pace with a new wave of conversational AI tools that have accelerated the artificial intelligence arms race in the tech industry and rapidly reshaped what consumers may expect from their tech products. The company did not disclose when the updates will make their way into products.

    In a live demo, Dave Limp, senior VP of devices and services at Amazon, asked Alexa about his favorite college football team without ever stating the name. (Limp said he previously told Alexa and it remembered). If his favorite team wins, Alexa responds joyfully; if they lose, Alexa will respond with empathy.

    When Limp said “Alexa, let’s chat,” it launched a special mode that allowed for a back-and-forth exchange on various topics. Notably, Limp paused several times to address the audience and resumed the conversation with Alexa without using the “Alexa” wake word, picking up where they left off.

    The demo wasn’t without hiccups – Alexa’s response time at times lagged – but the voice assistant had far more personality, spoke in a more natural and expressive tone, and kept the conversation flowing back and forth.

    Although the company did not outline specific safeguards – some other large-language models have previously gone off the rails – it said on its website “it will design experiences to protect our customers’ privacy and security, and to give them control and transparency.”

    The company also said new developer tools will allow companies to work alongside its large-language model. In a blog post, Amazon said it is already partnering with a handful of companies, such as BMW, to develop conversational in-car voice assistant capabilities.

    Rowan Curran, an analyst at Forrester Research, said the news marks a major step forward in bringing generative AI to the home and allowing it to accomplish everyday tasks. By connecting speech-to-text to external systems and by using a large language model to understand and produce natural speech, this is “where we can begin to see the future of how we will use this technology near-ubiquitously in our everyday lives.”

    Some US users will get access to the changes through a free preview on existing Echo devices. Over the years, Alexa has been infused in countless Echo products, from its speaker and hub lineup to clocks, microwaves,and eyeglasses.

    Amazon also said it will be bringing generative AI to its Fire TV platform, allowing users to ask more natural, nuanced or open-ended questions about genres, storylines and scenes or make more targeted content suggestions.

    Alexa launched nearly a decade ago and, along with Apple’s Siri, Microsoft’s Cortana, and other voice assistants, were promised to change the way people interacted with technology. But the viral success of ChatGPT has arguably accomplished some of those goals faster and across a wider range of everyday products.

    The effort to continue updating the technology that powers Alexa comes at a difficult moment for Amazon. Like other Big Tech companies, Amazon has slashed staff in recent months and shelved products in an urgent effort to cut costs amid broader economic uncertainty. The Alexa division did not escape unscathed.

    Amazon confirmed plans in January to lay off more than 18,000 employees. In March, the company said about 9,000 more jobs would be impacted. Limp previously told CNN his division lost about 2,000 people, about half of which were from the Alexa team.

    Still, he emphasized innovation around Alexa has not stalled. “We’re not done and won’t be done until Alexa is as good or better than the ‘Star Trek’ computer,” Limp said. “And to be able to do that, it has to be conversational. It has to know all. It has to be the true source of knowledge for everything.”

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  • Google unveils Pixel 8 built for ‘the generative AI era’ | CNN Business

    Google unveils Pixel 8 built for ‘the generative AI era’ | CNN Business

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    CNN
     — 

    There’s nothing particularly new about Google’s latest-generation Pixel 8 smartphone hardware. That’s why the company is pushing hard to tout its AI-powered new software, which Google says was built specifically for the “first phone of the generative AI era.”

    At a press event in New York City, Google

    (GOOG)
    showed off the new Pixel 8 and Pixel 8 Pro devices, which largely look the same as the year prior, albeit with more rounded edges. But inside, its new G3 Tensor chip unlocks an AI-powered world aimed at simplifying your life, from asking the device to summarize news articles and websites to using Google

    (GOOG)
    Assistant to field phone calls and tweaking photos to move or resize objects.

    The 6.3-inch Pixel 8 and the 6.7-inch Pixel 8 Pro comes with a brighter display, new camera system and longer-lasting battery life. The Pixel 8 is available in three colors – hazel, rose and obsidian – and starts at $699, about $100 less than the baseline iPhone 14 with the same amount of storage. (That’s about $100 more than last year’s Pixel 7).

    Meanwhile, the Pixel 8 Pro – which touts a polished aluminum frame and a matte back glass this year – now has the ability to take better low-light photos and sharper selfies. It starts at $999 – the same price as the iPhone 15 Pro – and is available in three colors: bay, porcelain and obsidian.

    Although these upgrades are mostly incremental, the AI enhancements and related features may appeal to tech enthusiasts who want the latest version of Android and an alternative to Apple or Samsung smartphones.

    At the same time, Google’s Pixel line remains a niche product. Its global market share for smartphones remains about 1%, according to data from ABI Research. Google also limits sales to only a handful of countries, so keeping the volume low has been strategic as Google remains predominantly a software company with many partners running Android.

    Reece Hayden, an analyst at ABI Research, said Google is looking to establish itself as an early market leader amid the “generative AI-related hysteria,” which kicked into high gear late last year with the introduction of ChatGPT. Generative AI refers to a type of artificial intelligence that can create new content, such as text and images, in response to user prompts.

    “[Adding it to the Pixel] creates further product differentiation by leveraging internal capabilities that Apple may not have,” said Hayden.

    He expects this announcement to be the first of many similar efforts coming to hardware over the next year, especially among brands who’ve already made investments in this area.

    Here’s a closer look at what Google announced and some of the standout new AI features:

    A Google employee demonstrates manual focus features of the new Google Pixel 8 Pro Phone in New York City, U.S., October 4, 2023.

    Google showed off a handful of photo features coming to its Pixel line, including Magic Editor which uses generative AI to reposition and resize a subject. Similarly, a new Audio Magic Eraser tool that lets users erase distracting sounds from videos.

    Another tool called Best Take snaps a series of photos and then aggregates the faces into one shot so everyone looks their best. And a a new Zoom enhanced feature lets users pinch to zoom in about 30 times after a photo is taken to focus in on and edit a specific area.

    The company said these efforts aim to “let you capture every moment just how you want to remember it.”

    Although the tools intend to give users more control over their photos, some analysts like Thomas Husson at market research firm Forrester believe it will be harder to distinguish between what’s real and what’s not.

    “The fact that Google refers to a ‘Magic Eraser’ will blur the distinction between real photos and heavily edited ones,” Husson said. But he warns an uptick in deepfake apps already makes it hard to decipher the authenticity of some shots. “You don’t really need Google AI for that.”

    The company said Google Assistant will now sound more realistic when it engages with callers. Google’s screen call tool already lets Assistant field incoming calls, speak to callers and determine who’s on the line before pushing it through to the user. But its robotic voice will sound increasing more natural, the company said.

    Google is also bringing the capabilities of its Bard AI chatbot to Google Assistant, so it will be able to do more than set an alarm or tell the weather. With its new generative AI capabilities, it will be able to review important emails in a user’s inbox or reveal more about a hotel that popped up on their Instagram feed. Assistant will also be able to understand user questions in voice, text and images.

    “With generative AI on the scene, it’s really creating a lot of new opportunities to build an even more intuitive and intelligent and personalized digital assistant,” Sissie Hsiao, general manager for Google Assistant and Bard, told CNN.

    In addition to making Assistant more useful, the tool will make it easier for more users to interact with Google’s six-month-old Bard on interfaces they may already frequently engage with. Last month, Google rolled out a major expansion of Bard, allowing users to link the tool to their Gmail and other Google Workspace tools and making it easier to fact check the AI’s responses.

    Google launched Assistant with Bard to a small test group on Wednesday, and it will be more widely available to Android and iOS users in the coming months.

    AI is also getting smarter on the Pixel Watch 2 ($349), its second-generation smartwatch. Users can use Bard capabilities via an upgraded Google Assistant watch app to ask it how they slept and get other health insights.

    In addition, the Pixel 2 features a new heart rate sensor, which works alongside a new AI-driven heart rate algorithm, to provide a more accurate heart rate reading than before. But Hayden said he doesn’t think more AI will add too much more to its existing value proposition.

    “Smart watches already include a fair amount of AI, and Pixel is no different,” he said.

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  • Why Apple may be working on a ‘hey Siri’ change | CNN Business

    Why Apple may be working on a ‘hey Siri’ change | CNN Business

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    CNN Business
     — 

    Apple reportedly wants to put an end to “Hey.”

    The company is said to be training its voice assistant Siri to pick up on commands without needing the first half of the prompt phrase “Hey Siri.” The trigger phrase is used to launch Siri on various products, including the iPhone, iPad, HomePod and Apple Watch.

    Bloomberg, which first reported the news, said the change could come next year or in 2024. Apple did not respond to a request for comment from CNN Business.

    Although the update would be seemingly minor, experts say it may signal broader changes are coming and could require extensive artificial intelligence training. Lian Jye Su, a research director at ABI Research, said having two trigger words allows the system to more accurately recognize requests, so the move to one word would lean on a more advanced AI system.

    “During the recognition phase, the system compares the voice command to the user-trained model,” Su said. “‘Siri’ is much shorter than ‘Hey Siri,’ giving the system potentially less comparison points and higher error rate in an echo-y, large room and noisy environments,” such as in the car or when wind is present.

    The move would allow Apple to catch up to Amazon’s “Alexa” prompt that doesn’t require a first wake word for its voice assistant. Microsoft shifted away from “Hey Cortana” in 2018, now allowing users to only say “Cortana” on smart speakers. However, “OK Google” is still required for most Google product requests.

    The move away from “Hey Siri” would also come at a time when Apple, Amazon and Google are collaborating on the Matter automation standard, which will allow automation and Internet of Things devices from different vendors to interoperate.

    With this in mind, James Sanders, a principal analyst at market research firm CCS Insight, said “redoubling efforts on improving Siri functionality is likely a priority at Apple.”

    Siri launched in February 2010 as a standalone iOS app in the Apple App Store before it was acquired by the tech giant two months later. The company then integrated Siri into the iPhone 4S, which was released the following year, and introduced the ability to say “Hey Siri” without physically touching a button in 2014.

    Siri has gotten smarter over the years, thanks to integration with third-party developers, such as ride hailing and payment apps, and supporting follow-up questions, more languages and different accents. However, it still has issues with not understanding users and responding incorrectly.

    “While the ‘Hey Siri’ change requires a considerable amount of work, it would be surprising if Apple announced only this change to Siri,” Sanders said. “Considering the rumored timing, I would anticipate this change to be bundled with other new or improved functionality for Siri, perhaps alongside a new model of HomePod and integrations with other smart home products via Matter, as a reintroduction to Apple’s voice assistant.”

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  • Best mesh Wi-Fi routers of 2022 | CNN Underscored

    Best mesh Wi-Fi routers of 2022 | CNN Underscored

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    With more and more devices in our homes — phones, tablets, TVs, computers, game consoles, smart appliances and more — demanding Wi-Fi bandwidth, a reliable, speedy network is more important than ever. And if your home has a challenging layout, or you live in an older building with impenetrable walls, a single router might not cut it, leaving you with poor connectivity or dropouts. The answer is a mesh system, which in place of a single router uses multiple miniature units you can place throughout your home to effectively eliminate dead zones and improve wireless internet speeds.

    After months of testing mesh routers to find the best of the best, we found one that rises to the top.

    Best mesh Wi-Fi router

    Eero continues to master making Wi-Fi easier and better for the masses with a streamlined setup, wide-ranging coverage, high speeds and affordability combined with easy-to-manage parental controls, ad blocking, and network security.

    EERO

    The Eero 6+ mesh Wi-Fi system is our new top pick for the best mesh Wi-Fi system, replacing the very similar Eero 6. The two systems are similar, with the 6+ gaining critical features such as more bandwidth, which improved the overall experience in our testing. On top of new capabilities, the Eero 6+ is currently priced lower than the Eero 6 (which remains on the market for now), at $194 for a three-pack, compared to $199 for an Eero 6 router and two extenders.

    As was the case with the earlier version, initial setup of the Eero 6+ is streamlined, with the iPhone or Android app making the process easy enough for even the non-tech savvy to upgrade from a traditional Wi-Fi router to a mesh system with multiple access points.

    You’ll need access to your internet service provider’s modem in order to connect one of the Eero access points directly to it. Unlike the Eero 6 which had a dedicated base station meant to serve as the router access point, the 6+ units are interchangeable and you can use any of them as your main access point.

    The app will walk you through giving your wireless network a name, adding any additional Eero access points, and starting your 30-day free trial of Eero Plus, the company’s subscription service that adds additional features to the Eero offering, such as ad blocking, advanced security, content filtering (including parental controls) and access to the password managing app 1Password, VPN service Encrypt.me, antivirus software Malwarebytes, and a DDNS service as a means to access your home network from anywhere.

    Formerly Eero Secure+, an Eero Plus subscription costs $9.99 a month or $99.99 a year after your trial expires. There’s no longer a basic tier without apps as there was in earlier versions, and there have been some understandable complaints about this from users. Still, for $100 a year, you’re gaining access to plenty of handy features on your home Wi-Fi network, in addition to apps that collectively cost more than the Eero Plus subscription. For comparison, TP-Link’s Deco HomeCare Pro subscription is bit better deal at $55 a year for similar features, without any third-party app access. To get the same level of functionality from Netgear, you need two different subscriptions (parental controls and security features) for its Orbi systems, totaling $170 a year. But all things considered, $99.99 a year for Eero Plus isn’t the worst deal in the mesh networking landscape.

    With an active subscription, you’ll have the ability to block certain websites, apps or services for specific user profiles. For instance, you can create a profile for your kids’ devices and set time limits, and schedules for bedtime or dinner to pause internet access, and track data usage.

    Also part of Eero Plus is the option to block ads as you browse the internet. The ad-blocking feature isn’t quite as good as running a homemade PiHole server, but it does a good job at blocking a lot of ads, in turn speeding up website load times and preventing tracking.

    As for security features, which are also part of the subscription, you can turn on Advanced Security to allow Eero to prevent anyone on your network from accessing harmful sites that may contain viruses or be phishing attempts.

    The software experience is a big part of any mesh Wi-Fi system’s story, but not the entire story. For the Eero 6+, you’re getting a kit with powerful hardware that’s sure to provide fast internet access to your home and the devices inside it for years to come. The Eero 6 had a top speed of 500Mbps. The Eero 6+ doubles that to 1Gbps. Of course, your internet service provider will need to provide that type of speed to your home in order for you to see those speeds in real-world use.

    Over the course of a few weeks, we tested a three-pack of the Eero 6+, one unit in the basement of a ranch-style home. A second unit was placed upstairs on the opposite end of the house, with the third unit in a detached garage.

    During testing, we consistently saw speeds around 700 Mbps on our smartphones using the Speedtest.net app. The speed results would drop the further away we got from an access point, but that’s to be expected.

    Often times there would be two to three gaming PCs connected and actively playing games — think Fortnite, Roblox, and Call of Duty — while Netflix or Hulu were streaming 4K content on a TV.

    Outside of having to adjust a Wi-Fi antenna that had been moved on a gaming PC, there weren’t any instances of lagging while gaming or buffering while streaming content, even when everyone was connected and active, including countless smart home connected devices such as Ring cameras, smart locks, a video doorbell, light switches and random light bulbs.

    Alternatively, you can use the Ethernet ports to connect a gadget that’s near the access point to boost its Wi-Fi connectivity. So, if you have an older PC that lacks Wi-Fi 6 capabilities, you can connect the PC to the Ethernet port on the back of the Eero 6+ and it’s now getting faster internet without having to upgrade any components on the PC. `

    You can get the Eero 6+ in three different configurations. A single pack is $139, a two-pack is $155 (normally $239) and a three-pack is $194, marked down from its typical price of $299.

    The core features remain the same, regardless if you have a single access point or three. You get dual-band 802.11ax Wi-Fi 6, which translates to multiple radios inside the access points to carry your data transitions back and forth at higher speeds. On the back of each Eero 6+ unit, you’ll find two Ethernet ports, which allow you to connect a secondary unit to Ethernet (if your house is wired for it) as a hardwired system, which can help boost performance.

    The Eero 6+ is very much a set-it-and-forget-it system. Once turned on and devices started connecting to them, there wasn’t a whole lot of management or worry on our part. We could get as granular as we wanted within the Eero app about usage, setting up profiles and what to block, or we could just let the network run and forget about having to manage a thing.

    We crafted our testing pool based on current Wi-Fi standards, top-rated mesh routers and our own expertise with products on the market. We then designed testing categories that would make for a fair comparison across all routers.

    Once each router arrived, we began our analysis by examining everything from the packaging and labeling of the hardware to the included instructions. We also paid close attention to what interface we had to use for setup, determining if it was a web page to visit, a desktop app or a purely mobile experience. When it came to placing the router, we noted if the onboarding process helped by suggesting where the router and each node should be placed and tested the connection strength afterward.

    After we set up the network, we took a look at the included features. For instance, are parental controls available out of the box, or did we need to sign up for a monthly plan? What type of security protocols and protections were in place from the get-go?

    We then conducted a number of speed tests and benchmarks to test connectivity in a quantitative format. After those benchmarks, we measured the performance in a qualitative manner with our everyday workflows on a plethora of devices. We also stress-tested with more than 100 devices on the network at any given time. In the realm of smart home, we looked at what extra connectivity was included inside the router.

    Without a doubt, the ZenWiFi AX (XT8) is the most advanced mesh networking system we tested in our first round. And Asus has taken the kitchen sink approach here — it’s a tri-band system with a single lane for 2.4 GHz and two lanes for 5 GHz. You can opt to broadcast a single network, combining all three bands, or split them up if you want to decide which network a device connects to. Additionally, the XT8 offers a built-in VPN that will keep your coffee shop Wi-Fi sessions safe and allow you to access your home network. It also works with Amazon’s Alexa platform, or you can create automations with the website If This Then That (IFTTT).

    The XT8 will block malicious sites, allows for parental controls and will even let you designate which device or content types should be prioritized across your home network. Each access point supports an external hard drive for network access, which, if combined with VPN features, will put your files at your fingertips no matter where you are.

    Our lone complaint about the XT8 has nothing to do with performance but rather the overall interface for managing the network. There are so many options; this system is clearly designed for someone who is comfortable with managing a network, and even then it’s still somewhat intimidating.

    Asus sells the XT8 in two-packs for $449, making it the most expensive setup we tested.

    In terms of its feature set, the Eero, originally known as the “all-new Eero” (in 2019), is pretty similar to the Eero 6. It has a slightly bulkier design, lacks the Zigbee antenna for easy smart home connectivity and, most importantly, is missing Wi-Fi 6 support. At only $80 more for a three-pack, it makes sense to spend the extra for the latest-generation router.

    Eero 6 and two extenders

    With its foolproof setup process, nearly unrivaled speeds and coverage areas, Eero 6 was our favorite mesh system before the introduction of the Eero 6+, which we recommend at this point (the systems will set you back the same amount, so there’s no reason to sacrifice the bandwidth gains you’ll get from the newer version. If prices drop on the old version and your needs are modest, it could be worth a look.

    The Eero Pro 6 is the step-up model from the Eero 6, now supplanted by the newer Eero Pro 6E (which is a better deal, and provides better performance). Aside from a shorter and wider design, it has a few other pro features. Notably, this supports gigabit speeds (aka 1,000 Mbps) on upload and download in a mesh configuration. If you’re paying for those speeds, like with Fios Gigabit, it makes sense to pay the extra and opt for the Pro 6.

    It also has a bit more room for devices to connect with a tri-band setup. That means it has a three-lane highway versus a two-lane setup on a dual-band router. In total, the Eero Pro 6 features a single 2.4 GHz band and two 5 GHz bands. It’s a noticeable difference if you have more than 100 data-heavy devices connected all at once.

    $699 $419 at Amazon

    Eero’s Pro 6E system has all of the bells and whistles as our top pick the Eero 6+ such as Eero Plus, parental controls, easy setup and an easy-to-use

    What makes the Pro 6E so special, and more expensive, is that it supports the latest connectivity standard Wi-Fi 6E, which increases overall throughput and speeds and the number of devices your network can handle at the same time. More specifically, the Eero Pro 6E can support up to 2.3Gbps, over 100 devices and covers 2,000 square feet per access point.

    Google’s Nest Wi-Fi mesh networking system used to be the gold standard of mesh systems: It’s incredibly simple to set up and manage, with everything done directly in the Google Home app. You can bundle devices into groups and set access schedules, or pause Wi-Fi access on demand through the app or by telling Google Assistant.

    You can also use those same groups to block access to inappropriate websites. From the initial setup process to more advanced controls, using Nest Wi-Fi is very easy and meant for those who aren’t all that tech-savvy. It’s truly a set-it-and-forget-it mesh networking system.

    Each Nest Wi-Fi access point acts as a Google Home device, meaning you can use the wake phrase of “OK/Hey Google” to ask questions and control your smart home devices.

    The Velop MX4200 is Linksys’ original Wi-Fi 6 mesh networking system, with useful features such as supporting network hard drives, support for up to 2,404 Mbps on Wi-Fi 6 and three gigabit LAN ports on each access point.

    You can tell the system to prioritize a device if you need to ensure you don’t break up during a video call, for example, or if you want to be certain your gaming session is getting all the bandwidth it needs. You can also set up basic parental controls, like pausing internet access on a specific device, setting a schedule or blocking specific websites.

    The Linksys Atlas Max 6E hits all of the marks for a Wi-Fi 6E system — a wide 9,000 square foot coverage area, support for over 195 devices at the same time, and speeds up to 8.4 Mpbs. Our testing showed the system can indeed put out impressive speeds (though we don’t have the capabilities to test its full potential), and coverage was slightly above average. Although, we did have to adjust our normal testing placement to bring two of the access points closer together, which isn’t something we have to often do. Furthermore, the app for controlling the system doesn’t provide an option to group devices for parental controls, for instance, if your kids are like ours, they have multiple devices and having to manually adjust individual devices all the time gets tiresome.

    Plume’s $159 SuperPods with Wi-Fi 6 are incredibly easy to set up and start getting better Wi-Fi coverage throughout your home. You could opt to use a single SuperPod as a traditional router or pair it with additional pods for a full mesh system. Either way, Plume’s $99 per year HomePass subscription service takes care of optimizing the network, blocking malware and ads, and gives you access to parental controls. In addition to managing your network for you, HomePass also doubles as a home security system; the Pods have built-in motion sensors that can alert you if something or someone is moving in your home — and it’ll even include the name of the room where the movement has been detected. It’s really cool and all of this aims to let you forget about your network setup.

    In our test setup, we used five SuperPods to cover a two-story home and a detached office. Each Pod also features two Ethernet ports, which is handy if you prefer a hardwired connection, say for a smart TV or computer or gaming console.

    One potential downside to Plume’s offering is that without the yearly HomePass subscription, the pods won’t include many of the advanced features such as guest modes, content filets and parental controls. For this reason, for most people, we’d recommend our top pick of the Eero 6 whether you want to use it as a traditional router or in a mesh setup. But if you don’t mind paying extra for a reliable mesh Wi-Fi network with some added smarts, then the Plume SuperPods are worth looking at.

    The Netgear Orbi AX600 supports the current Wi-Fi 6 standards and features some smart home connectivity. But you’re paying a lot of money for the AX600: $999 for a two-pack.

    For that price, it’s a tri-band experience and 6 Gbps-capable router (which translates to 6,000 Mbps in total). But you’ll need a really fast connection from your service provider to deliver that. Given this router’s high price point, you’re much better off opting for an Eero 6E system.

    $199.99 at B&H Photo Video

    The entry-level Orbi AX1200 from Netgear is a bare-bones mesh system that features a neat geometric design pattern on small square routers. Like the Eero 6, it’s a dual-band system that can cover 4,500 square feet of space, slightly less than what our top pick can deliver. In our testing, it was about 50 Mbps to 75 Mbps behind the other routers we tested, and it doesn’t feature Wi-Fi 6 support.

    Like the Eero and SmartThings Wi-Fi, there’s a companion Orbi app that hides a majority of security and parental control features behind a monthly plan. Netgear has partnered with Circle for parental controls here. The combination of subscriptions ends up being pricier than Eero’s, so given the balance of price and performance we’d recommended going with that system instead.

    The biggest — and really, only — problem we have with the Netgear Orbi AXW11000 is its price. At $1,500, you’d better be really sure you have to have this system. That said, its specification sheet does begin to explain its high price tag. The AXW11000 supports up to 10.8Gbps speeds, 9,000 square feet of coverage, and 200 devices on the same network. On top of that, the Orbi app isn’t as intuitive as Eero’s for common tasks like parental controls. And more advanced tasks require you to use a dedicated admin portal via your web browser.

    That said, this system is fast and powerful and definitely something we’d urge you to consider if it wasn’t so expensive, or if you have the budget and need for its ultra-high performance.

    Samsung’s SmartThings Wi-Fi launched in late 2018 and hasn’t received a hardware update since. The real highlight of the SmartThings Wi-Fi system, outside of its mesh networking capabilities with support of up to 32 different hubs (yes, you read that right, 32) is that it doubles as a smart home hub for the SmartThings platform.

    That means you can use it to connect to and control any product or service that works with SmartThings, such as the recently added Nest product line, along with countless other accessories and devices. SmartThings Wi-Fi has support for Zigbee and Z-Wave protocols, allowing compatible devices to connect directly to the hub, adding to its feature set.

    As for its Wi-Fi capabilities, you get free access to the Plume app, which provides access to more advanced Wi-Fi controls and mesh networking features. But despite the capabilities of Plume’s networking features, it’s also a drawback of SmartThings Wi-Fi because you’re forced to use two different applications to manage your home network, with each one offering different settings.

    We hope that Samsung updates SmartThings Wi-Fi with modern features and connection speeds, because its smart home features and platform are some of the best for a mesh networking system.

    On paper, the TP-Link Deco XE75 checks all of the boxes. It supports Wi-Fi 6E, up to 200 devices, 7,200 square feet and speeds of up to 5,400mbps. But we struggled with interference issues, which often lead to troubleshooting in the Deco app for network interference — of which, there was a lot — and that’s not something we experienced with other systems we tested in the same environment. When the Deco XE75 was working properly, the speeds were slightly lower than the Eero 6+, and the parental controls felt well thought out and streamlined for anyone to put to use.

    The Deco X55 is an affordable Wi-Fi 6 mesh system, with a three-pack priced at $219. For that, you get three access points with coverage of 6,500 total square feet, a max speed of 2,400Mbps, and the same Deco app for parental controls and managing your network. However, the X55 was also impacted by interference issues in our testing. Again, that’s not something we experienced with other systems that we tested. When it was working, speeds weren’t as impressive as the competition. This is not a system we’d recommend — it’s better to step up to the Eero 6+, especially when its available at a comparable price.

    A three-pack of Vilo’s mesh Wi-Fi system is priced incredibly low at $80 and does a good job of covering your space in Wi-Fi. It’s a system designed for basic internet use and streaming, and not for a household with multiple online gamers or 4K streams. The Vilo app is basic and frustrating at times, but once your system is set up, you shouldn’t have to spend too much time using the app. If you need a bare-bones network and don’t want to spend a ton, Vilo surely gets the job done.

    Read more from CNN Underscored’s hands-on testing:

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