Financial institutions that are deploying gen AI are seeing efficiencies, but quantifying ROI is difficult. Returns from traditional machine learning are more quantifiable than returns from generative AI, Valley Bank Chief Data and Analytics Officer Sanjay Sidhwani told FinAi News. “Traditional AI is a tool that gives binary yes or no decisions, which are easily quantifiable,” Sidhwani said. “With generative AI, that link is kind of missing as of now because outcomes are much more qualitative.” Until an institution pauses hiring, speeds up a process or downsizes […]
Valley Bank is deploying gen AI tools throughout the organization with a focus on improving its commercial client services and interactions. The $62 billion bank is working on a gen AI commercial client servicing platform that its employees can use to gain insights into client activity and open doors for personalized cross-selling, Chief Data and Analytics Officer Sanjay Sidhwani, told FinAi News. “We are now able to track at a very granular level any client’s activity, their full 360 view,” Sidhwani said. Through the platform, Valley […]
Financial institutions are concerned about the resiliency of their AI operations after core internet service provider Cloudflare suffered its second outage in a week. According to Downdetector, 606 outage reports were filed for Cloudflare by 10:50 a.m. ET today. Resiliency is becoming a major topic for internet service providers amid the recent outages, Sanjay Sidhwani, […]
Nick Lachman, head of AI and automation at Valley Bank, will speak at the FinAi Banking Summit in Denver on March 3, 2026.
Nick Lachman, head of AI and automation, Valley Bank
FinAi Banking Summit, which takes place at the Westin Denver Downtown, brings together a curated community of executives, technologists and decision-makers across the FinAi ecosystem.
Lachman will speak on the panel “Gen AI in the ring: Fight against fraud” on Tuesday, March 3, at 1:15 p.m. local time. He joins Austin Capital Bank founder and Chief Executive Erik Beguin on the panel.
During the session, panelists will address:
Identifying gen AI-driven fraud;
How to fight advanced threats with emerging technology; and
Enhancing AML, fraud prevention and regulatory reporting.
The $62 billion Valley Bank has been investing in anti-money laundering capabilities, including the use of an AI AML agent from digital solutions provider WorkFusion, FinAi News previously reported. In January, the bank credited the agent for a 65% reduction in false positives.
Lachman joined the Morristown, N.J.-based bank in 2024. Previously he was vice president of data platform solutions at BNY Pershing and data analytics manager at Fulton Bank.
Register for the FinAi Banking Summit here to take advantage of early-bird pricing.
Regional banks are deploying technology to keep up with client demand and compete with major financial institutions. The $62 billion Valley Bank joins other financial institutions, including the $18 billion Alliant Credit Union, $40 billion EverBank and $170 billion Navy Federal Credit Union, in investing in tech stacks to keep up with digital demands from […]
Financial institutions are looking to AI and generative AI to mitigate the rising risk of cyberattacks as fraudsters take advantage of the technology. Generative AI has allowed financial institutions to beef up their cybersecurity but has also lowered the barrier of entry for low-skilled adversaries to launch sophisticated attacks, according to cybersecurity company CrowdStrike’s 2024 […]
Valley Bank is using AI and automation to boost its efficiency without adding as much personnel. The $62 billion bank is using AI, machine learning and robotic process automation to limit “repetitive, manual tasks” for employees, Russell Barrett, senior executive vice president and chief operating officer, told Bank Automation News. Deploying technology helps Valley Bank […]
Valley Bank is looking to move all its operations to the cloud by 2026 to achieve efficiency and scalability. The $61 billion, Morristown, N.J.-based bank has between 75% and 80% of its operations on the cloud already, Chief Operations Officer Russ Barrett told Bank Automation News. Snowflake is Valley’s primary data hub provider, Barrett said. […]
Eight in 10 financial institutions will migrate at least half their core systems to the cloud starting in 2024 in search of efficient operations, robust tech stacks and quick access to data. According to technology provider Galileo’s “pivotal trend” predictions for 2024, 82% of financial institutions plan to modernize their systems with core migrations to […]
Valley Bank is exploring generative AI, expanding machine learning operations and paying keen attention to data throughout the bank’s operations. Chief Data and Analytics Officer Sanjay Sidhwani joined the $61 billion, Morristown, N.J.-based bank in April in the new position. He aims to make “Valley a more data-driven organization to use data insights and advanced […]
Efficiency and cost-savings are two reasons financial institutions are tapping into their cloud providers’ AI capabilities rather than building the technology in-house. The cloud is serving as a gateway to financial institution clients to “reap the benefits of AI,” William Borden, corporate vice president of worldwide financial services at Microsoft, told Bank Automation News. […]
Efficiency and cost-savings are two reasons financial institutions are tapping into their cloud providers’ AI capabilities rather than building the technology in-house. The cloud is serving as a gateway to financial institution clients to “reap the benefits of AI,” William Borden, corporate vice president of worldwide financial services at Microsoft, told Bank Automation News. […]
Generative AI utilization is a table stake for financial services industry leaders looking to improve customer experience, internal processes and risk management. According to a Dec. 11 report by consulting giant EY, 99% of financial services industry leaders have deployed AI and are planning to use the tech across their operations. EY surveyed 300 executives […]
