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Tag: United Airlines

  • United Airlines passengers affected by flight havoc to receive travel vouchers

    United Airlines passengers affected by flight havoc to receive travel vouchers

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    Cancellations still impacting air travel at Denver International Airport


    Cancellations still impacting air travel at Denver International Airport

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    United Airlines has distributed 30,000 miles to travelers whose flights were canceled or delayed due to bad weather and air traffic gridlock last week.

    Customers who experienced overnight delays or never reached their destinations between June 24 and June 30 received the vouchers, a United representative told CBS MoneyWatch. The 30,000 miles are redeemable for a ticket between more than 8,000 cities in the continental U.S., according to the airline.

    The travel hold-ups occurred during what United Airlines CEO Scott Kirby called one of the “most operationally challenging weeks of [his] career.”

    “Airlines can plan for things like hurricanes, sub-zero temperatures and snowstorms, but United has never seen an extended limited operating environment like the one we saw this past week at Newark,” Kirby told employees in a July 1 email.

    CEO takes off on private jet

    Kirby has faced backlash for chartering a flight on his private jet last week, flying from Teterboro Airport in New Jersey to Denver, Colorado, during the travel disruptions. He later apologized for the move.

    “Taking a private jet was the wrong decision because it was insensitive to our customers who were waiting to get home,” Kirby said last weekend in a statement. 

    United Airlines CEO Scott Kirby
    Scott Kirby, CEO of United Airlines, faced backlash for chartering a flight on his private jet last week, during the travel disruptions. He later apologized for the move.

    Christopher Goodney/Bloomberg via Getty Images


    More than 40,000 flights arrived behind schedule between June 24 and June 30, and nearly 8,000 were canceled, according to data from flight tracker FlightAware. On Friday alone, roughly 8% of United flights were canceled and 45% were delayed, making it one of the hardest hit U.S.-based airlines. 

    Cancellations and delays continue to roil travelers’ plans during the Fourth of July weekend, which was on track to be one of the busiest Independence Day weekends for travel in U.S. history, AAA forecasted. As of Monday morning, there were 182 flight cancellations reported in the past 24 hours at Newark Liberty International Airport, one of United Airlines’ northeast travel hubs, data from FlightAware shows.

    Meteorologists predict rainy weather and thunderstorms will continue to move through the New York metro area on Monday and Tuesday, which could impact more flights. However, the travel disruptions are also the result of aircraft backups at Newark airport, which reduced the number of departing aircrafts at Newark by 60%-75% for an average of 6 to 8 hours each day, Kirby said in his email. 

    “Severely limited” capacity

    “Airlines, including United, simply aren’t designed to have their largest hub have its capacity severely limited for four straight days and still operate successfully,” Kirby said.

    Staffing shortages at the Federal Aviation Agency, which performs air traffic control duties in the U.S., have aggravated travel disruptions, Kirby said last week. 

    Due to that combination of issues, United’s leaders are planning to modify schedules at Newark airport. 

    “We are going to have to further change/reduce our schedule to give ourselves even more spare gates and buffer — especially during thunderstorm season,” Kirby said in his email to employees.

    United has not provided additional details about those schedule changes as of publication time. 

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  • United Airlines CEO Scott Kirby blasts FAA call to cancel and delay flights because of bad weather

    United Airlines CEO Scott Kirby blasts FAA call to cancel and delay flights because of bad weather

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    Travelers aren’t the only ones frustrated over a wave of flight cancellations that have snarled travel plans across the Northeast. One airline executive is also grumbling about the disruptions.

    United Airlines CEO Scott Kirby blasted the Federal Aviation Agency’s decision to cancel thousands of flights last weekend due to a severe bout of weather. The cancellations and delays have affected more than 150,000 United Airlines customers, according to the company.

    In an email to employees that was sent on Monday, Kirby says the FAA “failed” United Airlines by ordering flight cancellations and delays at Newark Liberty International Airport amid difficult weather conditions that it “has historically been able to manage.” 

    “I’m … frustrated that the FAA frankly failed us this weekend,” Kirby said in the email. “As you know, the weather we saw in EWR is something that the FAA has historically been able to manage without a severe impact on our operation and customers.”

    In response to Kirby’s criticisms, the FAA said in an email to CBS MoneyWatch, “We will always collaborate with anyone seriously willing to join us to solve a problem.”

    More than 715 flights into and out of the U.S. were canceled as of Tuesday, data from flight tracker FlightAware shows. Of those flights, more than 270 were flying to or from Newark Liberty International Airport, which is United Airlines’ New York-area hub.

    The FAA oversees air traffic in the U.S., giving it influence over flight schedules. But in recent months, the agency has struggled to carry out its those duties due to staff shortages. 

    However, some travelers at Newark Airport took to social media to vent about delays — and many placed the blame on United Airlines, not the FAA, saying that the airline didn’t have enough staff on hand to help stranded customers. United didn’t immediately return a request for comment.

    “Come on @UnitedAirlines, 9 hours and counting in a queue for Customer Service at Newark Airport following cancellation of my flight just before 10pm yesterday. I think you need more staff to help sort this backlog …” one traveler wrote on Twitter on Tuesday morning.

    Another traveler tweeted, “No hotel, no compensation, no apologies; only told to join a +/-1000 people line to get a voucher or another fake booking for the next flight and wait for that to also be canceled!?”

    Air traffic controller shortage

    In March, the FAA issued a notice warning that an air traffic controller shortage at its New York facility could disrupt summer travel. According to that notice, the agency had reached just 54% of its staffing goal for certified professional controllers at that location — far below the national average. Workers at the facility provide air traffic services for John F. Kennedy International Airport, LaGuardia Airport and Newark Liberty International Airport, according to the FAA. 

    Kirby told his employees he will work in tandem with the FAA and the Department of Transportation to prevent a similar situation from disrupting travel this summer, according to the email. However, he stressed that the responsibility to remedy the FAA’s issues lies with the agency itself.  

    “It’s not the fault of the current FAA leadership that they are in this seriously understaffed position — it’s been building up for a long time before they were in charge,” Kirby wrote. “But, it is incumbent on them now to lead and take action to minimize the impact.”

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  • Marlon Wayans Cited For Disturbing The Peace Over Luggage Dispute

    Marlon Wayans Cited For Disturbing The Peace Over Luggage Dispute

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    DENVER (AP) — Comedian and actor Marlon Wayans was cited for disturbing the peace after a dispute he said he had with a United Airlines employee over carry-on luggage at the Denver airport last week, police said Monday.

    Wayans said on Instagram that a gate agent told him he had too many bags and, despite consolidating his luggage, he was told he would have to gate check his bag rather than carry it on. Wayans, who said his treatment constituted harassment, said he took his ticket and began walking onto the plane.

    In response to questions about what had occurred, United issued a statement that did not refer to Wayans by name.

    “In Denver on Friday, a customer who had been told he would have to gate-check his bag instead pushed past a United employee at the jet bridge and attempted to board the aircraft. The customer did not fly on United to his destination,” it said.

    Wayans visits SiriusXM Studios on Oct. 12, 2022 in New York City.

    Santiago Felipe via Getty Images

    Wayans said he booked a flight instead on American Airlines to Kansas City, saying he would rather fly coach on another airline than fly first-class on United. He apologized to his fans in Kansas City for missing a performance.

    “Sorry KC I’m gonna miss tonight’s shows due to a United gate agent who probably hated white chicks,” Wayans said on Twitter, referring to his 2004 movie which also starred his brother Shawn Wayans.

    A spokesperson for Wayans, Leslie Sloane, said Wayans had a backpack, a small carry-on and garment bag with a suit jacket in it and put his backpack inside the garment bag but was still told he had to check his bag on a flight that was not full.

    She said it’s important to Wayans that everyone feels safe and respected when flying, no matter what class they are in.

    “He felt none of that,” she said.

    The citation issued to Wayans says he must appear in court in Denver on July 11.

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  • United Airlines pilots picket for higher pay before busy summer travel season:

    United Airlines pilots picket for higher pay before busy summer travel season:

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    United Airlines pilots picket, ask for raises, better work-life balance


    United Airlines pilots picket, ask for raises, better work-life balance

    01:08

    As experts forecast record-breaking summer travel numbers, pilots from United Airlines arranged picket lines at major airports on Friday as they push for higher pay. 

    The pilots, who fly for one of the world’s biggest airlines, have been working without a raise for more than four years while negotiating with airline management over a new contract. 

    Even though the pressure is building, the United pilots are unlikely to strike anytime soon. Federal law makes it very difficult for unions to conduct strikes in the airline industry, and the last walkout at a U.S. carrier was more than a decade ago.

    The coast-to-coast protests by United pilots come on the heels of overwhelming strike-authorization votes by pilots at American Airlines and Southwest Airlines. United pilots could be the next to vote, according to union officials.

    Pilots at all three carriers are looking to match or beat the deal that Delta Air Lines reached with its pilots earlier this year, which raised pay rates by 34% over four years.

    Top scale at United for a captain is $369 an hour on two-aisle planes, called “widebodies,” which are generally used on international flights, and $297 an hour on “narrowbodies” such as Boeing 737s. Airline pilots fly an average of 75 hours per month, according to the Labor Department.

    APTOPIX United Pilots Picketing
    Members of the Air Line Pilots Association International walk an informational picket on behalf of United Airline pilots at O’Hare International Airport Friday, May 12, 2023, in Chicago.

    Charles Rex Arbogast / AP


    United has proposed to match the Delta increase, but that might not be enough for a deal.

    “We still have a long ways to go to resolve some of the issues at the table,” said Garth Thompson, chair of the United wing of the Air Line Pilots Association.

    Thompson said discussion about wages has been held up while the two sides negotiate over scheduling, including the union’s wish to limit United’s ability to make pilots work on their days off.

    United spokesman Joshua Freed said, “We’re continuing to work with the Air Line Pilots Association on the industry-leading deal we have put on the table for our world-class pilots.”

    Pilots argue that United should reward them for helping the airline survive the coronavirus pandemic.

    “We made quite a few sacrifices during the pandemic, and we feel it is now time for the company to step up to the plate and to give us a contract, acknowledging the sacrifices and the contributions that we have made,” said pilot Arzu Delp, as he picketed at San Francisco International Airport.

    The Delta contract that United pilots are using as their starting point will cost Delta $7.2 billion over four years. All airlines are dealing with rising labor costs, which could show up in the price of a ticket, but fares are also set by supply and demand, notes Blaise Waguespack, who teaches airline management and marketing at Embry-Riddle Aeronautical University.

    United Pilots Picketing
    Members of the Air Line Pilots Association International walk an informational picket on behalf of United Airline pilots at O’Hare International Airport Friday, May 12, 2023, in Chicago.

    Charles Rex Arbogast / AP


    Giselle Ascione, a United passenger in San Francisco, said the airlines are making a lot of money, and “the pilots as well as the attendants should be paid. It’s common sense.”

    Even if the airlines and their unions fail to reach agreements quickly, strikes are unlikely in the next few months — when millions of Americans hope to fly over summer vacation. Under U.S. law, airline and railroad workers can’t legally strike, and companies can’t lock them out, until federal mediators determine that further negotiations are pointless.

    The National Mediation Board rarely declares a dead end to bargaining, and even if it does, there is a no-strikes “cooling-off” period during which the White House and Congress can block a walkout. That’s what President Bill Clinton did minutes after pilots began striking against American in 1997. In December, President Joe Biden signed a bill that Congress passed to impose contract terms on freight railroad workers, ending a strike threat.

    The last strike at a U.S. carrier occurred at Spirit Airlines in 2010.

    Thompson, the union leader at United, said his pilots “will continue to work in 2023” despite challenges including an “aggressive” summer flight schedule.

    Over the years, airline workers have conducted job actions that fell short of a strike but disrupted flights anyway. A federal judge fined the American Airlines pilots’ union $45 million for a 1999 sickout that crippled the airline’s operations, although the amount was later reduced. In 2019, a federal judge ordered unions representing American’s aircraft mechanics to stop what the airline termed an illegal work slowdown.

    Earns United Airlines
    A United Airlines jetliner taxis to a runway for take off from Denver International Airport.

    David Zalubowski / AP


    Arthur Wheaton, director of labor studies at Cornell University, said Congress would not permit an airline strike because of the economic harm it would cause, but unhappy pilots could still cause disruptions in other ways.

    “They always have ‘work to rule.’ They could say, ‘We’re not working any overtime,’” Wheaton said. “I don’t anticipate the pilots trying to screw up travel for everybody intentionally, but bargaining is about leverage and power … having the ability to do that can be a negotiating tactic.”

    Airlines are vulnerable to work-to-rule protests because they depend on finding pilots and flight attendants to pick up extra shifts during peak travel periods.

    Regardless of the legal hurdles to a walkout, unions believe that strike votes give them leverage during bargaining, and they have become more common. A shortage of pilots is also putting those unions in particularly strong bargaining position.

    Chicago-based United has roughly 14,000 pilots, and the union expects at least 2,000 will picket Friday at 10 airports from Newark, New Jersey, to Los Angeles. The union is also distributing leaflets that highlight the pilots’ desire for better work-life balance in their scheduling but make no mention of pay.

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  • United Airlines plans to hire 15,000 workers by year-end

    United Airlines plans to hire 15,000 workers by year-end

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    Airlines expecting a hectic summer travel season are planning to hire thousands of new workers this year, lifting a job market that has been hit by layoffs in technology and turmoil in the banking industry.

    United Airlines said Wednesday that it hired 7,000 new workers in the first four months of this year and plans to hit 15,000 new hires by year-end, matching the number it hired last year. By 2026, United projects adding 50,000 workers to a workforce that was about 93,000 at the start of this year.

    “We are in hiring mode here at United Airlines,” Kate Gebo, the company’s executive vice president of human resources, told reporters. Airline officials said they already have enough pilots to operate the peak summer schedule.

    The carrier said it plans to fill more than 4,000 flight attendant jobs by year-end and that it has received some 12,000 applications for the positions. United will hold a career fair for aspiring flight attendants in Houston on Thursday. 

    Some of the new hires at United will replace retiring employees. United executives said they plan to hire 2,300 pilots this year and expect 250 to 300 to retire — federal law requires airline pilots to retire by age 65.

    The airline is also hiring for a range of other roles, including customer service representatives, contact service agents, ramp service employees and maintenance technicians. 

    Hiring boom

    Airlines have been in a hiring frenzy since being caught understaffed when air travel bounced back from the depths of the pandemic more quickly than anticipated. Shortages of pilots and flight attendants contributed to a jump in the rates of canceled and delayed flights last year.

    The nation’s passenger airlines received $54 billion in taxpayer money to keep people on the payroll through the pandemic, and they were prohibited from making layoffs, but they got around that prohibition by paying workers to quit or take early retirement.

    Since bottoming out in November 2020, airline-industry jobs have jumped by more than 117,000 — an increase of 32% — to more than 480,00 as of this February, the latest figures available from the Transportation Department. That is a 5% increase over the pre-pandemic peak.


    United Airlines addresses pilot shortage with training program

    03:21

    Delta Air Lines hasn’t disclosed its 2023 hiring plans, but CEO Ed Bastian has said the airline has hired nearly 20,000 workers since the start of 2021.

    Southwest Airlines planned to hire 7,000 workers this year, but executives said last week they will reduce that number because the airline hasn’t received as many new Boeing jets as it expected.

    A pilot shortage has been especially severe at smaller, so-called regional airlines that operate flights for bigger carriers under the United Express, American Eagle and Delta Connection brands.

    Wanted: Aircraft mechanics

    Gebo said the next bottleneck is expected to involve aircraft technicians. While there is no federal age limit for aircraft mechanics, Gebo said 40% to 50% of United’s technicians are already eligible to retire under the airline’s guidelines.

    The tight labor market is causing United to offer higher wages for non-union jobs, Gebo said, and the airline faces higher rates in contracts it is negotiating with pilots and other union workers.

    United said 3,800 of its new jobs this year will be in Chicago, where the company is headquartered and runs a big operation at O’Hare International Airport. Airline executives said they will add another 2,300 in Denver, 2,100 in Houston, 2,000 in Newark, New Jersey, and 1,600 in San Francisco. United has hub airports in each of those cities.

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  • Another Passenger Arrested for Assaulting a Flight Attendant | Entrepreneur

    Another Passenger Arrested for Assaulting a Flight Attendant | Entrepreneur

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    It’s been a wild year for violent and disruptive incidents on airplanes, and it doesn’t look to be getting any better as we head into the busy summer travel season.

    A passenger on a United Airlines flight headed for Houston International Airport reportedly punched a flight attendant and tried to leave through an emergency exit before takeoff at San Francisco International Airport.

    The incident was caught on camera by passenger Naya Jimenez who said it happened around midnight on May 1.

    Related: Flight Attendant Hits ‘Unruly Passenger’ With Coffee Pot

    In the clip, a man in a blue shirt can be seen pummeling a flight attendant as passengers scream “Oh my god!” and “Stop!” in horror, causing chaos before other passengers physically restrained him.

    “After he paused for a minute, he ran toward where the pilot was, where the emergency exit doors are, and attempted to open it,” Jimenez told local outlet ABC 13. “He successfully opened the emergency exit and was about to jump down. The plane is elevated so he would have jumped apparently two stories to the ground, and the flight attendants just kicked in, and everybody pulled him back to safety.”

    The man was later identified as 47-year-old Cody Benjamin Lovins from Texas. He was arrested for battery and has since been released.

    Related: Man Arrested At JFK Airport For Allegedly Peeing On Passenger

    United Airlines confirmed the incident in a statement to ABC7NY and noted that airline officials “immediately contacted law enforcement” and cited Lovins’ behavior as a customer “being disruptive during boarding.”

    It’s not the first time something like this has occurred on a domestic flight this year.

    Earlier in February, a passenger on an American Airlines flight headed to Washington, D.C., attacked a flight attendant with a makeshift weapon and tried to escape through the emergency exit before being detained and arrested.

    In January 2021, the Federal Aviation Agency signed a zero-tolerance order towards unruly passengers after a wave of violent onboard incidents swept through the industry.

    “The agency will pursue legal enforcement action against any passenger who assaults, threatens, intimidates, or interferes with airline crew members,” the FAA said at the time.

    United Airlines was down just over 13% in a one-year period as of Wednesday afternoon.

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    Emily Rella

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  • Eye on America: airline addresses the pilot shortage, inside Buffalo Trace Distillery and more

    Eye on America: airline addresses the pilot shortage, inside Buffalo Trace Distillery and more

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    Eye on America: airline addresses the pilot shortage, inside Buffalo Trace Distillery and more – CBS News


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    In Arizona, we see how United Airlines is addressing the pilot shortage with a training program. Then in Kentucky, we tour America’s oldest whiskey distillery, Buffalo Trace, for a look at its rich history. Watch these stories and more on Eye on America with host Michelle Miller.

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  • Three investors on how to protect your portfolio | CNN Business

    Three investors on how to protect your portfolio | CNN Business

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    A version of this story first appeared in CNN Business’ Before the Bell newsletter. Not a subscriber? You can sign up right here. You can listen to an audio version of the newsletter by clicking the same link.


    New York
    CNN
     — 

    Wall Street has been hit with a barrage of complex signals about the economy’s health over the past month. From banking turmoil to weakening jobs data to slowing inflation, and now the start of earnings season, investors have remained largely resilient.

    But the Federal Reserve’s March meeting minutes revealed last week that officials believe the economy will enter a recession later this year. While that’s not new news to investors who have worried that a recession is on the horizon for the past year, it does mean that markets could take a turn for the worse.

    So, how should investors protect their portfolios? Investors say there isn’t one asset that Wall Street should pile all their bets on, but there are fundamentals that should underlie their investment strategies.

    Jimmy Chang, chief investment officer at Rockefeller Global Family Office, says he advises clients to be patient, defensive and selective when navigating the market.

    In other words, investors should make decisions based on logic, not a fear of missing out.

    “You chase these rallies and then it fizzles out — you’re left holding the bag,” he said.

    Chang also recommends that investors stay defensive by investing in high-quality blue chip stocks with solid balance sheets and keep dry powder.

    Doug Fincher, portfolio manager at Ionic Capital Management, says investors should brace their portfolios against inflation.

    The Personal Consumption Expenditures price index rose 5% for the 12 months ended in February, showing that inflation remains much higher than the Fed’s 2% target.

    Coupled with the fact that the central bank has signaled that it plans to pause interest rate hikes sometime this year, it’s possible inflation could prove stickier than Wall Street expects.

    “It is the boogeyman of traditional investments,” Fincher said.

    He manages the Ionic Inflation Protection exchange-traded fund, which seeks to specifically perform well during periods of high inflation. The portfolio’s core exposure is inflation swaps, which are transactions in which one investor agrees to swap fixed payments for floating payments tied to the inflation rate. The fund also invests in short-duration Treasury Inflation Protected Securities.

    Megan Horneman, chief investment officer at Verdence Capital Advisors, says that her firm has hedged its portfolio in cash. A well-known haven, cash is a better alternative to other perceived safe spots like gold, which tends to be volatile and run up too fast, she said.

    Investors have rushed into money market funds in recent weeks after the banking turmoil both shook their confidence in the banking system and sent ripples through the market.

    “Cash is actually earning you something at this point,” Horneman said. “You have to look long term.”

    Earnings season kicked off Friday with a bonanza of earnings from the nation’s largest banks.

    Perhaps most noteworthy out of the bunch was JPMorgan Chase, which reported record revenue and an earnings beat for its latest quarter.

    The bank has $3.67 trillion in assets, making it the largest bank in the country and a bellwether for the economy. Strong earnings reports from the New York-based bank and its peers including Wells Fargo, Citigroup and PNC Financial Services have shown a promising start to the earnings season.

    Charles Schwab, Goldman Sachs, Bank of America and Morgan Stanley report next week.

    Here are some key takeaways from JPMorgan Chase’s first-quarter earnings:

    • The company guided net interest income to be about $81 billion in 2023, up $7 billion from its previous estimate. That’s especially important because this earnings season is all about guidance, as investors try to gauge whether the economy is headed for a recession and which companies will be able to weather a potential downturn.
    • CEO Jamie Dimon said in the post-earnings conference call that while financial conditions are a bit tighter after the collapse of Silicon Valley Bank and Signature Bank, he doesn’t see a credit crunch. But chances of a recession are now higher, he said.
    • The company said that its portfolio’s exposure to the office sector is less than 10%, addressing concerns that the $20 trillion commercial real estate industry could be the next space to see turmoil.

    Read more here.

    Monday: Empire State manufacturing index and homebuilder confidence index. Earnings report from Charles Schwab (SCHW).

    Tuesday: Earnings reports from Bank of America (BAC), Goldman Sachs (GS), Johnson & Johnson (JNJ), Netflix (NFLX), United Airlines (UAL) and Western Alliance Bancorp (WAL).

    Wednesday: Earnings reports from Citizens Financial Group (CFG), Morgan Stanley (MS), Tesla (TSLA) and International Business Machines (IBM). Speech from NY Federal Reserve President John Williams.

    Thursday: Philadelphia Fed manufacturing index, jobless claims, mortgage rates, US leading economic indicators and existing home sales. Earnings reports from AutoNation (AN) and American Express (AXP).

    Friday: Manufacturing PMI and services PMI. Earnings report from Procter & Gamble (PG).

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  • United flight makes emergency landing in Houston after engine issue

    United flight makes emergency landing in Houston after engine issue

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    United flight makes emergency landing in Houston after engine issue – CBS News


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    A United Airlines passenger jet bound for Rio de Janeiro, Brazil, was forced to return to Houston after one of its engines may have caught fire. Kris Van Cleave has more.

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  • Man arrested after allegedly trying to open emergency door on plane and stabbing flight attendant | CNN

    Man arrested after allegedly trying to open emergency door on plane and stabbing flight attendant | CNN

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    CNN
     — 

    A Massachusetts man was arrested for allegedly stabbing a flight attendant in the neck with a broken metal spoon three times during a flight from Los Angeles to Boston on Monday, after attempting to open an emergency exit door, according to the Justice Department.

    Francisco Severo Torres, 33, faces one charge of interference and attempted interference with flight crew members and attendants using a dangerous weapon. Torres was arrested at Boston Logan International Airport Monday and will remain detained pending a hearing set for Thursday.

    During a United Airlines flight from Los Angeles to Boston, the flight crew saw an alarm that a door in the plane had been disarmed and, after inspection, a flight attendant saw the door’s locking handle had been pushed out of the fully locked position and an emergency slide arming lever had been disarmed, according to the Justice Department.

    A flight attendant who saw Torres near the door went to talk to Torres about the door, according to the department, who asked if there were cameras showing he had tampered with the door.

    “According to court documents, the flight attendant then notified the captain that they believed Torres posed a threat to the aircraft and that the captain needed to land the aircraft as soon as possible,” the Justice Department said.

    Soon after, Torres allegedly got out of his seat, mouthing something, before thrusting “towards one of the flight attendants in a stabbing motion with a broken metal spoon, hitting the flight attendant on the neck area three times,” the Justice Department said.

    Torres was then tackled by other passengers on the flight and was immediately taken into custody after the flight landed.

    United Airlines says it has banned Torres from flying on future flights following this incident.

    “Thanks to the quick action of our crew and customers, one customer was restrained after becoming a security concern on United flight 2609 from Los Angeles to Boston,” United said in a statement.

    United says the flight was able to land safely and without any reported injuries.

    “We have zero tolerance for any type of violence on our flights, and this customer will be banned from flying on United pending an investigation. We are cooperating with law enforcement in their investigation,” the statement says.

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  • United Airlines says it will stop charging families extra to sit together

    United Airlines says it will stop charging families extra to sit together

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    Acknowledging that families are traveling together more often, United Airlines said it will make it easier for groups flying with young children to sit next to one another — without incurring extra fees. 

    United this week announced new tools to let families with children under 12 choose seats together, even when they purchase low-fare “Basic Economy” tickets. 

    The initiative is powered by a new seat map feature that helps customers find available adjacent seats when they book flights, United said in a statement. 

    Its seat search engine first reviews available economy seats, and opens up “Preferred” seats for free when necessary. 

    “Customers traveling with children under 12 will start to see more adjacent seat options immediately and the complete policy change will go into effect in early March,” United said. 

    United urged customers traveling with children to book travel early to ensure adjacent seat availability.

    But if customers book airline tickets last-minute and adjacent seats are unavailable, United will let customers switch to another flight to the same destination without incurring additional fees, even when there is a difference in fare. 

    “We’re focused on delivering a great experience for our younger passengers and their parents and know it often starts with the right seat,” said Linda Jojo, United’s chief customer officer. “We look forward to rolling out more family-friendly features this year.”

    United said it can be cumbersome for families — not to mention frustrating for other customers — to book seats apart and then try to to swap seats with other passengers at the gate or in the aircraft itself. It slows down the boarding process, too, the airline said. 

    The move comes after President Biden, in his State of the Union address this month, said he would ban so-called “junk fees,” including fees that airlines charge family members to sit with young children. 

    The Biden Administration has proposed a Junk Fee Prevention Act that would crack down on a variety of arguably bogus fees, including fees to choose airline seats in advance, as well as surprise fees for concert tickets and added charges for hotel rooms.

    “We’ll make cable internet and cellphone companies stop charging you up to $200 or more when you decide to switch to another provider,” Biden said. “And we’ll prohibit airlines from charging up to $50 round-trip for families just to sit together.”

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  • United flight plunges toward ocean after takeoff from Hawaii

    United flight plunges toward ocean after takeoff from Hawaii

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    United flight plunges toward ocean after takeoff from Hawaii – CBS News


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    In December, a United Airlines flight from Maui to San Francisco plunged 1,400 feet toward the Pacific Ocean moments after takeoff. The pilots recovered and the flight continued safely to its destination. The incident was previously unreported. Elaine Quijano has the details.

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  • Laptop battery fire forces United flight back to California airport

    Laptop battery fire forces United flight back to California airport

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    Laptop battery fire forces United flight back to California airport – CBS News


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    Flames broke out just moments after a United flight took off from San Diego on Tuesday morning when a passenger’s laptop battery ignited, injuring at least four people. Carter Evans reports.

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  • 4 people hospitalized after battery fire in United plane cabin | CNN

    4 people hospitalized after battery fire in United plane cabin | CNN

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    CNN
     — 

    A fire from the battery of an electrical device aboard a United Airlines flight forced a Newark-bound plane to return to San Diego on Tuesday and sent four people to the hospital, officials say.

    The flight crew aboard United Flight 2664 prevented the fire from spreading further, and the plane returned to the airport, according to a tweet from the San Diego Fire Department.

    Emergency personnel responded and are currently treating passengers, said San Diego International Airport (SAN) spokesperson Sabrina LoPiccolo in a phone interview with CNN.

    FlightAware data shows that the aircraft, a Boeing 737 MAX 8, took off from the airport at 7:07 a.m. Pacific Time and landed back in San Diego at 7:51 a.m.

    Fire crews evaluated all passengers and crew, and four people were taken to the hospital. Two others declined further treatment, according to another tweet from the San Diego Fire Department.

    FAA spokesperson Ian Gregor told CNN the fire was from a laptop battery. “The FAA will investigate,” Gregor said.

    Flight attendants who are credited with containing the fire are among those taken to the hospital, according to the airline.

    “Our crew acted quickly to contain the device and medical personnel met the aircraft upon arrival at the gate,” said United Airlines spokesperson Charles Hobart in a statement to CNN. “Several flight attendants were taken to the hospital as a precaution, and two customers were evaluated onsite.”

    “We thank our crew for their quick actions in prioritizing the safety of everyone on board the aircraft and we are making arrangements to get our customers to their destinations,” Hobart added.

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  • Snake discovered on United flight from Florida to New Jersey

    Snake discovered on United flight from Florida to New Jersey

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    A snake was discovered Monday on board a United Airlines passenger flight from Tampa Bay, Florida, to Newark, New Jersey, officials said. The non-venomous snake was removed from the plane by airport staff after the flight landed in Newark.

    United confirmed to CBS News that after “being alerted” to the presence of the snake by passengers, the crew “called the appropriate authorities to take care of the situation.”

    It’s unclear exactly when the snake was spotted. When United Flight 2038 landed at Newark Liberty International Airport at 1:15 p.m. local time, workers with the Port Authority of New York and New Jersey, as well as the airport’s wildlife operations staff, boarded the plane and removed the snake, the Port Authority told CBS News in a statement. There were no reported injuries.

    It was later released it into the wild, the Port Authority said. It was determined to be a garter snake. There was no word on how it may have gotten onto the plane.

    Garter snakes are non-venomous and can be anywhere from 20 to 30 inches in length, according to the National Park Service. 

    Back in February, an AirAsia passenger flight in Malaysia, bound from Kuala Lumpur to Tawau, was forced to divert to Kuching after a snake was spotted in the overhead lights. 

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  • Top 10 U.S. Exports: Aircraft On Path To Lowest Ranking In Decades

    Top 10 U.S. Exports: Aircraft On Path To Lowest Ranking In Decades

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    Boeing
    BA
    stock got a little lift on Friday on the potential for good news.

    The bump was based on the hopes that the beleaguered airline might beat out rival Airbus for a possible contract for more than 100 United widebody jets.

    After a bumpy ride the last several years — two fatal crashes and a global pandemic — Boeing could use a “good” bump.

    Regardless which one of the world’s two dominate aircraft manufacturers wins the contract, presuming it comes to fruition — Chicago-based Boeing or the European consortium Airbus — something will happen this year that has not not happened in decades.

    The United States will almost certainly see the primary aircraft category, the one that includes Boeing jets, fall to a No. 4 rank in 2022.

    That, to my knowledge, has not happened for decades. Prior to the release of 2021 data earlier this year, the category had ranked first among more than 1,200 categories in 14 of the previous 17 years. It ranked second the other three.

    Boeing, as the overwhelmingly dominant force in the aviation category, has long been the poster child for American exports, a sign of American might.

    This is the sixth in a series of columns about the nation’s exports. It follows similar series I did for the countries that were, at the time, the nation’s top 10 trade partners and one for the airports, seaports and border crossings that were, at the time, the nation’s top 10 “ports.”

    The first article in this series focused on an overview of the top 10 exports. The second looked at the top 10 countries that are markets for U.S. exports and how they differ from our overall trade partners, which would include imports.

    The third was about refined petroleum, the top export, followed by one on oil, which ranks second, and natural gas, which includes LNG and ranks third.

    The good news, short of any announcement by United, is that exports in the primary aviation category, which includes jets and parts, is showing an increase this year, up 14.85%.

    That’s slower growth than overall U.S. exports, which are up 20.74%. And well below the increase for high-flying refined petroleum, oil and natural gas, which are up 120.66%, 121.52% and 222.44%, respectively.

    But considering that aircraft exports, at $56.29 billion through August, are down 31.65% from the same eight months of 2018, before the crashes and before the pandemic, the road to recovery remains long. In that same time period that aircraft exports fell almost 32%, U.S. exports have risen 23.94%.

    Most severely affected in that time period among U.S. airports has been Paine Field near Seattle, which the U.S. Census Bureau includes with the Port of Everett and its ocean cargo. Paine Field is adjacent to Boeing’s manufacturing operations, an enormous complex home to the “largest building in the world.”

    Aviation exports from there stood at $2.88 billion through this August, which is an increase from the same eight months last year, when the total was $1.74 billion. But for eight consecutive years, from 2012 to 2019, exports through August topped $10 billion, including three years above $15 billion and one above $19 billion.

    Commercial jet and part exports from Paine Field led the nation 14 of 15 years, from 2005 through 2019. In 2020, exports from Cleveland’s Hopkins International Airport led the nation on an annualized basis. In 2021, it was Seattle-Tacoma International Airport, which is on top this year as well.

    It appears the recovery, for Boeing and for U.S. aviation exports generally, will be underway when the numbers tied to Paine Field start rising to the top again.

    At this point, it ranks No. 8, behind not only Seattle-Tacoma International Airport but also Miami International Airport, Cleveland International Airport, New Orleans International Airport, Atlanta International Airport, JFK International Airport and Los Angeles International Airport.

    It’s been a bumpy few years for Boeing, long a stalwart performer among U.S. exports, one of the most powerful U.S. brands on the global market. It could use a “good” bump from United.

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    Ken Roberts, Contributor

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