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Tag: uber eats

  • Uber reports 20% revenue surge – thanks mainly to food deliveries – Tech Digest

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    Uber Technologies outperformed market expectations with a 20.1% revenue jump in the final quarter of 2025.

    The ride-hailing giant reported total revenue of $14.37 billion for the period ending in December, slightly ahead of the $14.32 billion forecasted by analysts.

    This robust performance was primarily fuelled by an explosive expansion in the company’s delivery business, which saw revenue climb 30% to $4.9 billion. By contrast, the core mobility segment grew by a steady 19%, generating $8.2 billion.

    The shift toward delivery represents a strategic pivot as Uber diversifies beyond restaurant takeout into groceries and retail. High-profile partnerships with brands like Shopify, OpenTable and international retailers such as Loblaws and Coles have integrated Uber into the daily shopping habits of its 202 million monthly active users.

    CEO Dara Khosrowshahi noted that delivery growth reached its peak last year in the Europe, Middle East, and Africa region, signalling the global scale of this new retail frontier.

    Meanwhile, Uber is positioning itself as the premier platform for robotaxis, having already seen accelerated trip growth in test markets such as Atlanta and Austin. The company plans to facilitate autonomous rides in up to 15 global cities by the end of 2026, including London, Munich and Hong Kong.

    To further deepen user engagement, Uber is investing heavily in its Uber One subscription program as well as generative AI. New integrations with ChatGPT allow users to discover services and plan meals through conversational AI before completing their transactions.

    For latest tech stories go to TechDigest.tv


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    Chris Price

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  • Uber Eats delivery driver robbed, carjacked at gunpoint in South Carolina, police say

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    An Uber Eats delivery driver was robbed at gunpoint and carjacked while trying to drop off someone’s food at an apartment complex in South Carolina, according to police.Officers with the Spartanburg Police Department were dispatched to an apartment complex in Spartanburg after receiving a report of an armed carjacking. The victim told officers that he was making an Uber Eats delivery when he was approached by a man who offered to help him find the apartment he was looking for. As the victim exited his vehicle, the suspect pulled out a handgun, placed it against the back of the victim’s head, and ordered him to get against the car. The suspect, identified as Ryan Maquese Bennett, went through the victim’s pockets and stole his wallet and its contents, according to the police report. Bennett is also accused of taking the victim’s cell phone and attempting to access a financial application, but returned the phone when he was unsuccessful. The suspect then entered the victim’s vehicle and fled the scene, according to the report. Police said the victim was not physically injured. The stolen vehicle was described as a burgundy four-door Nissan Altima with damage to the passenger-side door.Bennett has been charged with carjacking, armed robbery and possession of a weapon during a violent crime. Bennett was booked into the Spartanburg County Detention Center, where he is awaiting a bond hearing. Major Art Littlejohn said, “We encourage delivery drivers to trust their instincts, stay alert, and immediately contact 911 if they sense anything suspicious or unsafe.”

    An Uber Eats delivery driver was robbed at gunpoint and carjacked while trying to drop off someone’s food at an apartment complex in South Carolina, according to police.

    Officers with the Spartanburg Police Department were dispatched to an apartment complex in Spartanburg after receiving a report of an armed carjacking.

    The victim told officers that he was making an Uber Eats delivery when he was approached by a man who offered to help him find the apartment he was looking for. As the victim exited his vehicle, the suspect pulled out a handgun, placed it against the back of the victim’s head, and ordered him to get against the car.

    Spartanburg Police Department

    Ryan Maquese Bennett

    The suspect, identified as Ryan Maquese Bennett, went through the victim’s pockets and stole his wallet and its contents, according to the police report. Bennett is also accused of taking the victim’s cell phone and attempting to access a financial application, but returned the phone when he was unsuccessful. The suspect then entered the victim’s vehicle and fled the scene, according to the report.

    Police said the victim was not physically injured. The stolen vehicle was described as a burgundy four-door Nissan Altima with damage to the passenger-side door.

    Bennett has been charged with carjacking, armed robbery and possession of a weapon during a violent crime.

    Bennett was booked into the Spartanburg County Detention Center, where he is awaiting a bond hearing.

    Major Art Littlejohn said, “We encourage delivery drivers to trust their instincts, stay alert, and immediately contact 911 if they sense anything suspicious or unsafe.”

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  • Costco: $100 in Uber/UberEats Gift Cards for $74.99

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    DDG

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  • Uber One subscribers can now share free deliveries and other perks with their family

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    Uber is apparently feeling generous this holiday season. The company is launching family sharing for Uber One members, allowing individuals to add another adult to their account for free. They can also include an unlimited number of teens.

    Anyone added to the membership can access all of the same benefits, including free delivery. They will also earn unique credits for rides. You can attach someone to your membership by clicking Account and then Uber One. From there, you can tap manage membership and then family sharing.

    Uber

    Uber is also giving members additional perks, like prioritized complimentary upgrades. The company claims that it will upgrade over one million rides for members between December 2 and 25. Plus, members traveling between today and Thursday for Thanksgiving should get 10 percent off if booking an Uber Black to or from an airport.

    Tech lovers with an Uber One subscription will be happy to hear that you can get early access to $25 off if you spend $75 or more at Best Buy — through Uber Eats, of course.

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    Sarah Fielding

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  • Waymo will also drive for DoorDash in Phoenix

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    Waymo has announced a new partnership with DoorDash that will make the company’s self-driving cars a delivery option for users in Phoenix, Arizona. You can already hail a ride in Waymo’s Arizona service area, but this new partnership will give the company’s cars something to do when they’re not transporting human cargo.

    To start, Waymo says that deliveries will be limited to things you can order through DashMart, DoorDash’s storefront for convenience and grocery stores. Eventually, though, deliveries will “include more local Phoenix merchants and a wider variety of offerings.”

    In order to try out a Waymo delivery, you’ll have to place your order through DoorDash and “opt in to autonomous delivery” during checkout. Once Waymo’s car arrives, much like DoorDash’s Dot robot, you’ll then have to physically leave your home and collect your order from the car’s trunk to complete the delivery. Part of the convenience (and complication) of DoorDash is getting what you ordered brought to your door. A Waymo delivery might turn some people off, since it makes that option impossible.

    Of course, this isn’t the first time Waymo has delivered food in Phoenix. In 2024 the company partnered with Uber Eats for a similar program, with similar limitations around how deliveries were completed and where food could be ordered from. Waymo runs its own robotaxi service in Arizona, Waymo One, but depending on the region, it’s also offered rides through third-party partners like Uber. Its partnerships with Uber Eats and DoorDash seem like variations on the same idea.

    In 2020, Waymo was exploring using self-driving long-haul trucks for deliveries. The company abandoned those plans in 2023 to prioritize robotaxis and the Waymo Driver software, but these tests with DoorDash and Uber Eats could be a signal that Waymo is interested in pursuing deliveries on a smaller scale.

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  • Costco: $100 in Uber/UberEats Gift Cards for $74.99

    Costco: $100 in Uber/UberEats Gift Cards for $74.99

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    $100 Uber Gift Cards for $74.99

    $100 Uber Gift Cards for $74.99

    Costco has a sale on Uber and Uber Eats gift cards online:

    • Buy $100 in Uber Gift Cards (2 x $50, Email Delivery) for $74.99
    • Limit of 1 Transaction, with a Maximum of 2 Units Per Membership Every 14 Days.
    • BUY NOW

    You need a Costco membership in order to take advantage of this offer. Valid 10/24/24 through 10/30/24, while supplies last.

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    DDG

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  • Say What? New Jersey Couple Blocked From Publicly Suing Uber For Car Crash For THIS Reason

    Say What? New Jersey Couple Blocked From Publicly Suing Uber For Car Crash For THIS Reason

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    Get into these lawsuit details, roommates! A court recently blocked a New Jersey couple from publicly suing Uber. The ruling comes more than two years after a car crash during a ride severely injured Georgia and John McGinty. It turns out their daughter’s alleged previous food orders on Uber Eats had an impact.

    According to PEOPLE, the app’s terms-of-use agreement includes a clause about filing lawsuits against the rideshare company.

    Details About The Uber Ride Accident

    On March 31, 2022, an Uber driver ran a red light and T-boned another car while Georgia and John were in the car. As a result, the Uber car they were riding in sustained “extensive damages,” while the couple suffered severe injuries, per PEOPLE.

    “Plaintiffs suffered serious physical, psychological, and financial damages,” court documents reportedly claim. “Georgia sustained cervical and lumbar spine fractures, rib fractures, a protruding hernia, traumatic injuries to her abdominal wall, pelvic floor, and other physical injuries. She has undergone numerous surgeries and other invasive procedures.”

    Additionally, Georgia couldn’t return to work as a matrimonial attorney until more than a year later, on April 1, 2023. Her husband’s injuries were reportedly just as severe, as the 58-year-old fractured his sternum, left wrist, and left arm. “He underwent open reduction and internal fixation with a bone graft to address the arm fractures and has diminished use and sensation in his left wrist,” documents state.

    Court Squashes New Jersey Couple’s Attempt To Sue

    Uber’s terms of agreement prevent its users from publicly coming for their necks. Any disputes with Uber must be handled privately between the plaintiffs, the company, and its subsidiary, Raiser, LLC. So, despite the couple’s injuries, Uber called them out in court for suing after agreeing not to do so.

    According to PEOPLE, the couple argued that prior to the accident, their preteen daughter might’ve accepted the service terms via the Uber Eats app. The Uber account was created in 2015, and someone agreed to their terms of service three times between that year and January 2021.

    Meanwhile, the rideshare company isn’t buying it. Court documents state that Uber doubled down on the accepted terms.

    “Prior to requesting an Uber platform, such as Uber Rides or Uber Eats, the user must agree to Uber’s Terms of Use. Throughout Georgia’s relationship with Uber, she has agreed to Uber’s Terms of Use, including its Arbitration Agreement. The Terms of Use were modified on January 18, 2021, and again on December 16, 2021.”

    Moreover, the rep claimed that the couple could not prove whether their daughter completed food orders on the app solo or with help from Georgia, per CNN. Ultimately, the court ruled that the lawsuit must be privately settled instead of by a jury trial.

    What’s Next?

    Like Uber’s rep, John and Georgia also spoke with CNN following the court’s block, saying they were “surprised and heartbroken.”

    “We are horrified at what the court’s decision suggests: A large corporation like Uber can avoid being sued in a court of law by injured consumers because of contractual language buried in a dozen-page-long user agreement concerning services unrelated to the one that caused the consumers’ injuries,” the McGintys shared.

    John and Georgia told CNN they will “likely” petition the New Jersey Supreme Court to overturn the ruling. “Nobody reads those agreements, and Uber knows that,” their lawyer Evan Lide told The New York Times.

    RELATED: Disney Argues Man Can’t Sue Over Wife’s Death Due To His Disney+ Account’s Terms Of Service

    What Do You Think Roomies?

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    Cassandra S

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  • DC coffee shop owner under fire for encounter with Uber Eats driver – WTOP News

    DC coffee shop owner under fire for encounter with Uber Eats driver – WTOP News

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    A delivery driver in D.C. says he was berated and assaulted by a D.C. coffee shop owner — and he posted video of the encounter on TikTok. Police are now investigating.

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    DC coffee shop owner under fire for encounter with Uber Eats driver

    An Uber Eats delivery driver from Venezuela is calling for justice after he claims he was berated and assaulted by a D.C. coffee shop owner.

    On Monday morning, delivery driver Gregorio José Amundarain Lávate said the encounter began when he went to Canna Coffee on Florida Avenue in Northwest D.C. to pick up an order.

    “He told me that the order was ready. When I went to go look for the order, he told me I need to learn English. And I told him I don’t speak English. That’s when he became upset,” said Amundarain Lávate through a translator.

    The driver, who is a native of Venezuela, said he began recording the interaction to have as proof and the video has since gone viral on social media.

    “Here I am working, trying to provide for my family that’s in Venezuela, and change my life here for the better, little by little,” he said.

    In the video, the cafe’s owner Greg Harris can be seen yelling at the driver, saying, “If you’re getting money in America, learn English,” and “Learn English, this ain’t your … country.”

    “He was practically humiliating me just because I didn’t know the language,” Amundarain Lávate said.

    WTOP attempted to interview Harris but he declined our request.

    Harris posted a picture of the WTOP reporter who requested the interview on his Instagram account with the caption, “Wanna know what happened? Gotta pay for an exclusive.” WTOP does not pay for interviews.

    D.C. police said it is investigating what happened as a possible hate crime and a case of simple assault. The owner has not been arrested or charged.

    In a statement to WTOP, Uber said action has been taken against the business because of what occurred: “We are absolutely disgusted by this behavior. Uber is proud to help people from many backgrounds find work in their communities, and hate has no place on our platform. We have removed this business from the app and are working to get in touch with the courier to check on his well-being.”

    The business also advertises it provides delivery through Grubhub.

    In an emailed statement, Grubhub said: “We are aware of the incident with another delivery service at Canna Coffee. Delivery partners should always be treated with respect, and we’re doing a full investigation with this merchant before taking any further action.”

    WTOP’s Juan Herrera, Ciara Wells and José Umaña contributed to this report.

    Get breaking news and daily headlines delivered to your email inbox by signing up here.

    © 2024 WTOP. All Rights Reserved. This website is not intended for users located within the European Economic Area.

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    Mike Murillo

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  • Negative Change for Amex Uber Credits

    Negative Change for Amex Uber Credits

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    Negative Change for Amex Uber Credits

    Negative Change for Amex Uber Credits

    American Express offers monthly Uber credits for Amex Platinum and Amex Gold cardholders. These credits can be used for Uber rides or Uber Eats orders. But now there’s a negative change announced for early November that will possibly make these credits harder to use. 

    Amex Uber Credits

    As I mentioned above, Amex Platinum and Amex Gold cardholders get monthly Uber credits.

    • Platinum Card: Receive $15 in Uber Cash to use on eligible orders with Uber Eats and rides with Uber in the US every month plus a bonus $20 in December. That’s up to $200 for Uber orders with Uber Eats and rides with Uber annually. You’ll also become an Uber VIP.
    • Gold Card: Receive $10 in Uber Cash to use on eligible orders with Uber Eats and rides with Uber in the US every month. That’s up to $200 for Uber orders with Uber Eats and rides with Uber annually.

    To get these credits, you just need to add these eligible cards to your Uber account.

    What’s Changing

    Currently it is easy to stack these credits if you have more than one eligible credit card. You just add two or more cards to the same Uber accounts and you will have multiple credits available that can be used together on the same order or ride.

    So let’s you have an Amex Platinum and Amex Gold Card, and place a $50 order. Your $25 in credits for the months will be used first and the rest will be charged on whichever card you choose to use.

    1. But now you will see the following notice in the benefit terms (HT: reddit):

    Please note: To utilize your Monthly Premium Benefits, you’ll need to select your Amex card as your payment method for trips/orders starting November 8th, 2024.

    With this change, you will need to use one of those two cards in order to use the Uber credits in the same order. That’s a negative change as you might have another card that earns a better rate on these purchases.

    But more importantly, it could also mean that the credit will be broken up. That’s not immediately clear from this message, but hopefully it doesn’t work that way. If they decide to break up these credits then you would have to use the Amex Gold card to get the $10 discount, and the Amex Platinum to get the $15 discount separately. That would be a huge devaluation considering that you have to pay fees for two or more orders.

    Guru’s Wrap-up

    This looks like bad news, but we’ll have to wait and November to see how it will exactly work. Hopefully Amex Uber credits are not broken up and you can still stack them with each other and other credits. 

    Having to use an eligible Amex card is still annoying, but not a huge deal. It is however another step in what seems an Amex strategy to make all these monthly, quarterly, semi-annual or annual credits harder to use.

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    DDG

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  • $100 Uber Gift Cards for $79.99 at Costco

    $100 Uber Gift Cards for $79.99 at Costco

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    DDG

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  • Uber Announces New Features: Discount for Students, Costco Shopping, Uber Shuttle and More

    Uber Announces New Features: Discount for Students, Costco Shopping, Uber Shuttle and More

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    Uber Announces New Features

    Uber Announces New Features

    Uber revealed this week several new features that will soon be available for users around the country. The company is expanding its relationship with Costco, adding Uber Shuttle, Uber One for Students at half price and more.

    • Costco on Uber Eats: Costco is available within Uber Eats in select locations across the U.S. Users can order from Costco even if they are not members, and Uber says they will save between 15% and 20% compared with non-members. Additionally, Costco members can enter their member numbers in the Uber Eats app for 20% off of Uber One.
    • Uber Shuttle: Uber has partnered with local shuttle services for rides to events or just commutes to work.  The shuttles will have between 14 and 55 seats. Users can reserve up to five seats as early as seven days in advance, and they’ll receive a QR code ticket. Riders can track their shuttle’s location within 25 minutes of departure time.
    • Uber One for Students: The Uber One membership program normally costs $9.99 per month, but it will be available to college students at half price, just $4.99 a month.
    • Uber Eats Lists: The new feature allows users to curate and share lists of restaurants and go-to spots. The company shared examples like “date night desserts” and “toddler-approved” meals.
    • Schedule UberX Share: This feature lets users schedule a shared ride in advance. Uber says that users will save around 25% on average compared with a typical ride on UberX. Riders can schedule their trips as soon as 10 minutes in advance. Scheduled UberX Share rides are initially launching in New York, San Francisco, Los Angeles, Chicago, Atlanta and San Diego. 
    • Uber Caregiver: Users who rely on caregivers for daily support, can add them directly to their profiles starting this summer. This will allow caregivers to book Uber rides for people they care for, or order medical supplies and groceries through Uber Eats.

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    DDG

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  • Uber Eats hit with class action lawsuit in Nevada over ‘imposter’ restaurants

    Uber Eats hit with class action lawsuit in Nevada over ‘imposter’ restaurants

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    LAS VEGAS (KLAS) — A class action lawsuit filed against Uber Eats, delivery drivers and “imposter” restaurants includes racketeering allegations that dishonest operations have been going on for years.

    Four restaurant companies — Esther’s Kitchen, Babystacks Cafe, Manizza’s Pizza and Gaetano’s Ristorante — are suing to recover damages lost to companies that made and sold food using their business names, all with the ongoing cooperation of Uber Eats and their delivery drivers, according to the lawsuit. Uber Eats pocketed 30% on every transaction and failed to investigate whether the imposter restaurants were who the said they were, the lawsuit alleges.

    This week, 8 News Now reported how the owner of Manizza’s Pizza caught another business in the act impersonating her brand to fill an order.

    Uber Eats said they have paused all new applications for virtual kitchens in the Las Vegas valley and is now requiring new businesses to provide business licenses and proof of a physical address.

    The website for Esther’s Kitchen in the Arts District.

    The lawsuit estimates that at least 1,000 restaurants in the valley have been victimized, and seeks damages in excess of $15,0000 for each of those companies. Allegations of additional damages are also detailed in the lawsuit, which was filed Wednesday in Clark County District Court.

    Plaintiffs represented by Bighorn Law, a North Las Vegas law firm, argue that Uber Eats allows virtual kitchens to impersonate restaurants — deliberately.

    “The Uber Defendants set the app up in this manner intentionally to harm small restraint businesses, including Plaintiffs, in an effort to take up more of the local restaurant market share as these local restaurants were pushed out due to the impact of this fraud and conversion,” the lawsuit alleges.

    Manizza’s Pizza (KLAS)

    The setup “resulted in parties creating false identities that co-opted known restaurants brands and identities … and allowed unknown individuals to siphon business for themselves using the goodwill created by the actual business owners,” according to the lawsuit.

    The drivers are complicit because they knew the food was not coming from the actual restaurant listed in the app, the lawsuit argues.

    The lawsuit names Uber Technologies, Inc., Rasier, LLC, Uber Eats territory lead Berchman Melancon, two Uber Eats drivers identified only as Nick and Karina, and additional people and companies yet to be identified.

    Allegations include fraud, conversion, defamation and negligence, arguing that the actions qualify as racketeering under Nevada’s RICO statutes. Racketeering laws were widely used to combat organized crime activities.

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    Greg Haas

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  • Earn Up to 2,500 Bonus Points with Marriott Bonvoy and Uber

    Earn Up to 2,500 Bonus Points with Marriott Bonvoy and Uber

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    Earn Up to 2,500 Bonus Points with Marriott Bonvoy and Uber

    In April 2021, Marriott Bonvoy announced its collaboration with Uber, which allows Marriott Bonvoy members to earn points toward free nights when requesting select Uber rides and ordering food delivery on Uber Eats and Uber Grocery.

    But if you have not yet linked your Marriott Bonvoy and Uber accounts, then we have a bonus for you.

    Starting today, March 21st through April 15th, Marriott Bonvoy members who have not yet linked a Marriott Bonvoy and Uber account can earn up to 2,500 bonus points for using Uber or Uber Eats. 

    How It Works

    • Earn 500 bonus points when you link your Marriott Bonvoy and Uber accounts.
    • Earn 1,000 bonus points when you place a qualifying ride with Uber.
    • Earn 1,000 bonus points when you place qualifying meal or grocery order for delivery with Uber Eats.

    Important Terms

    • This bonus is a one-time offer that is open to all members of the Marriott Bonvoy® loyalty program (each a “Marriott Bonvoy Member”) who have not yet linked a Marriott Bonvoy Account and an Uber account.
    • To qualify for and earn this limited-time offer, a Marriott Bonvoy Member must: (i) link their Marriott Bonvoy Account on the Uber app to earn 500 bonus Points; (ii) after linking their Marriott Bonvoy Account, the Member is eligible to earn either or both of the following bonus point offers: (a) 1,000 bonus Points by completing their first Qualifying Transaction ride with Uber by 11:59 p.m. ET on April 15, 2024, and/or (b) 1,000 bonus Points by completing their first Qualifying Transaction order for delivery with Uber Eats by 11:59 p.m. ET on April 15, 2024.
    • “Qualifying Transaction” means: (i) a ride taken with Uber XL, Uber Black, Uber SUV, or Uber Comfort or (ii) an order placed through Uber Eats in an amount of US$40 or more after the calculation of any applicable promotions or discounts (excluding taxes, fees, and tips), in each case, that occurs in the United States. Bonus is only available for first-time account linkers.
    • A maximum of 2,500 bonus Points can be earned under the terms of this offer. 

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    DDG

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  • Save 10% on Uber Eats with PayPal

    Save 10% on Uber Eats with PayPal

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    PayPal has an offer that can save you 10% on Uber Eats orders. You need to save your order first and then use PayPal to pay for your order.

    The post Save 10% on Uber Eats with PayPal appeared first on Danny the Deal Guru.

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    DDG

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  • Costco, $100 Uber Gift Cards for $79.99 (Limit 2)

    Costco, $100 Uber Gift Cards for $79.99 (Limit 2)

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    Buy $100 Uber Gift Card (Email Delivery) for $79.99. Limit 2 per membership.

    The post Costco, $100 Uber Gift Cards for $79.99 (Limit 2) appeared first on Danny the Deal Guru.

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    DDG

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  • Uber’s Q3 numbers include impressive profitability gains | TechCrunch

    Uber’s Q3 numbers include impressive profitability gains | TechCrunch

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    Uber reported third-quarter earnings on Tuesday that show a profitable ride-hail and delivery company that’s chugging along in spite of slowing growth in some sectors.

    The company reported revenue of $9.3 billion, an 11% increase year over year. Investors had expected Uber to report revenues of around $9.5 billion (FactSet, Refinitiv), meaning that despite the company’s growth, it fell short of estimates. Turning to profitability, Uber reported net income of $221 million in the third quarter, or 10 cents per share, compared with a net loss of $1.2 billion, or 61 cents per share, in the same quarter last year. Again, the company fell short of expectations that it would generate 12 cents in per-share profit.

    Looking ahead, Uber anticipates gross bookings of $36.5 billion to $37.5 billion, up just 6% at the top-end from its Q3 result.

    After reporting, shares of Uber are up 1.6% in trading, after an up-and-down morning of shares exchange.

    Against a backdrop of macroeconomic uncertainty, the former startup darling’s results can be viewed as an indication that its business model has matured and is now in a stable, profitable and cash-generating position. On the other hand, under-performing demand results from a company as global as Uber could indicate that consumer spend is coming in lighter than anticipated.

    For startups in the transport and on-demand sectors, Uber’s earnings are a regular informational zeitgeist. So let’s work to understand where Uber’s revenue came from in the third quarter, and how each of its top-line sources converted — or not — to bottom-line results.

    Where did the money come from?

    In the third quarter, Uber saw total bookings rise from $29.1 billion to $35.3 billion, a gain of around 21%. In business segment terms, Uber generated $17.9 billion in ride-hailing bookings (+31% year over year), and $16.1 billion worth of delivery bookings (+18%). Those key business groups at the company generated $5.1 billion and $2.9 billion in revenue, respectively, during the September quarter.

    There’s nuance to the revenue figures that we need to consider as the rule-changes in question do affect startups that operate in related categories. On the ride-hailing front, Uber told its investors that its Q3 2023 revenue was “negatively impacted by business model changes in some countries that classified certain sales and marketing costs as contra revenue by $161 million.” That was not the only legal change that led to Uber’s results changing shape. Under its delivery business results, the company added that its revenue result “negatively impacted by business model changes that classified certain sales and marketing costs as contra revenue by $360 million.”

    The combined impact of those two items was 8 percentage points of growth.

    The profit perspective

    From bookings to revenues to profits: How did the main portions of Uber’s business generate black ink?

    Turning to what Uber calls “segment adjusted EBITDA,” it’s not hard to see how the company managed to rack up more income in its most recent quarter. Ride-hailing adjusted profit rose to $1.29 billion, up 43% from $898 million in the year-ago quarter, while delivery saw its own profitability skyrocket from $181 million in Q3 2022 to $413 million in its most recent fiscal period.

    Uber did spend more during Q3 2023 when compared to its Q3 2022 result, but the 5% gain in “Corporate G&A and Platform R&D” costs to $595 million was far less than the gains we saw above. So, Uber’s adjusted EBITDA rose from $516 million in aggregate to $1.09 billion in the third quarter of this year.

    Of course, adjusted EBITDA is to profit as hidden heels in men’s shoes are to height, so we’ll want some harder figures as well. In the third quarter, Uber generated $394 million in operating income and $219 million worth of net income. Mix in $966 million worth of positive operating cash flow, and Uber looks very healthy given that all of the figures in this paragraph were improvements on its year-ago results.

    But while food delivery and scooting humans about town were profitable for Uber in the quarter, the final major portion of its business had a more lackluster quarter.

    Freight falls

    One area that continues to drag on Uber is its freight business.

    While Uber’s ride-hailing and delivery business saw an uptick in gross bookings in the third quarter, Uber Freight experienced a 27% drop year-over-year. Revenue, as a result, had a similar fall.

    The business unit reported revenue of $1.3 billion in the third quarter, a 27% drop from the same period last year. On an quarter-over-quarter basis, Uber Freight had a 1% gain in revenue.

    The results don’t get any better once we turn to net income. On an adjusted basis, Uber Freight lost $13 million in the third quarter compared to a $1 million profit in the same quarter last year.

    Uber said the dismal year-over-year revenue results for its freight business was driven by lower revenue per load and volume. Both are consequences of the challenging freight market cycle.

    Uber Freight isn’t alone. Other more recent entrants to the freight and logistics industry such as Flexport and Convoy have struggled this year. In Convoy’s case, the business was forced to shut down with its assets gobbled up by Flexport.

    Uber Freight continues to plug along, despite these economic headwinds. The question is whether Uber believes in the long-term income potential of freight.

    So what?

    When discussing Uber’s results internally, our vibe was that it is a very profitable and healthy company today, albeit one that is not growing as fast as the market had hoped. The fact that Uber’s share price is up as we write this indicates that investors are content thus far to excuse the small Q3 misses and keep their eyes more focused on its year-over-year improvements and forward guidance. More when we get Lyft’s numbers.

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    Kirsten Korosec

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  • Uber Eats to Accept EBT, Healthcare Benefits, in 2024 | Entrepreneur

    Uber Eats to Accept EBT, Healthcare Benefits, in 2024 | Entrepreneur

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    Uber Eats announced plans on Wednesday to accept food stamps (EBT) and healthcare benefits as payment for grocery deliveries starting in 2024. The move aims to broaden access to fresh groceries for vulnerable populations, such as those in food deserts, seniors, and individuals with disabilities or transportation challenges.

    Beginning in 2024, the company will allow individuals with EBT cards to utilize their funds from the Supplemental Nutrition Assistance Program (SNAP), commonly known as food stamps, to pay for their grocery delivery orders.

    “Whether you’re needing to quickly find groceries within a budget or are looking for a bottle of bubbly under $20, we’re here to take the stress out of shopping for you,” Therese Lim, senior director of product at Uber Eats, wrote in the blog post.

    Related: How Much Do Uber Eats Drivers Make?

    Along with accepting EBT cards, Uber is working with Managed Medicaid and Medicare Advantage to begin accepting FSA Cards, Flex Cards, and relevant waiver payments on the platform in 2024. While other companies like Instacart and Aldi have previously piloted EBT acceptance, Uber is the first to accept healthcare benefit payments for grocery delivery.

    While specifics regarding availability will be unveiled closer to the 2024 launch date, Uber has said its goal is to roll out this payment option across all 50 states.

    “We are thrilled to bring SNAP payment integration to Uber Eats and use Uber’s technology and extensive local delivery networks to help provide SNAP recipients greater access to fresh groceries,” Oskar Hjertonsson, VP of new verticals at Uber, told Entrepreneur.

    In addition to the payment changes, Uber Eats announced more updates, such as introducing an AI assistant to help customers find better grocery deals and a “Sales Aisle” feature for locating local promotions.

    Related: Is His Business About to Gobble Up Uber Eats and DoorDash?

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    Madeline Garfinkle

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  • MrBeast Now Faces $100 Million Lawsuit After Dissing His Own Burgers

    MrBeast Now Faces $100 Million Lawsuit After Dissing His Own Burgers

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    James “MrBeast” Donaldson, one of the biggest YouTube stars in the world, is now being sued by Virtual Dining Concepts for $100 million. The food company behind his MrBeast Burgers alleges in the newly filed lawsuit that MrBeast is a “social media celebrity who believes his fame” means he can break contracts and say anything. In the view of VDC’s lawyers, “He is mistaken.”

    In 2020, MrBeast partnered with Virtual Dining Concepts, a company that specializes in “ghost kitchen” restaurants that use other, established eateries to produce branded meals that are then sold via delivery apps like Uber Eats. In December of 2020, MrBeast Burgers launched around the country. I was tricked into ordering one. (And then the same thing happened to the wonderful and forever great Mike Fahey.) MrBeast has publicly addressed fan complaints that the burgers they ordered were “inedible” or disgusting, with some looking like raw beef slapped on a bun. So MrBeast filed a lawsuit on August 1 against VDC, claiming the company didn’t care about these quality issues and wanting to terminate the deal. Now VDC is firing back with its own lawsuit that claims he has failed to honor his contractual obligations and has negatively interfered with the business.

    As first reported by Bloomberg on August 7, VDC filed a lawsuit against MrBeast in New York City that alleges the star behind many viral videos has “schemed to exploit [his] leverage and renege on [his] agreements.” VDC says this is all being done to get a “better, more lucrative deal.”

    The MrBeast Burgers lawsuit features a lot of tweets

    In the lawsuit, VDC says that when it didn’t agree to new terms with MrBeast he began to disparage both the food company and MrBeast Burgers—a joint brand owned by the YouTuber and VDC-via a series of tweets, some of which he has since deleted.

    “If I had the ability to close it, I would have done so a long time ago sadly. Sometimes when ur young you sign shit deal [sic],” reads one of MrBeast’s tweets, as seen in the lawsuit.

    VDC calls the negative tweets and MrBeast’s complaints about quality control “baseless” and “unlawful,” citing a non-disparagement clause that was included in the contract between the YouTuber and the food company. The company also claims in the lawsuit that the deal was set to expire in 2024, but MrBeast extended it “indefinitely” in 2022.

    VDC argues in the suit that as a result of these negative tweets—and MrBeast’s team taking over MrBeast Burgers’ social media accounts to block promotions—the company’s reputation has been damaged and that it also lost vendors, suppliers, and customers. VDC alleges the total amount of monetary damage it has faced is “in the nine-figure range.”

    Screenshot: Kotaku

    As for the complaints about burger quality, in a comical section of the lawsuit, VDC suggests that complaints were within the normal expected amount for a venture this large. It then includes a screenshot of a negative review of MrBeast’s “Feastables” candy brand.

    Kotaku contacted MrBeast’s representatives but received no comment. VDC sent this statement to Kotaku:

    VDC looks forward to holding Mr. Donaldson and BI accountable for their actions. In the meantime, it is business as usual for MrBeast Burger and VDC to the greatest extent possible, and VDC looks forward to serving many more satisfied customers and continuing to help the restaurant industry.

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    Zack Zwiezen

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  • Mr. Beast Sues Food Company Over His ‘Revolting,’ ‘Inedible’ Burgers

    Mr. Beast Sues Food Company Over His ‘Revolting,’ ‘Inedible’ Burgers

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    Image: Kotaku / Dave Kotinsky (Getty Images)

    James Donaldson aka Mr. Beast, one of the most popular YouTube stars in the world, is suing the virtual kitchen company he partnered with after fans complained about poor-quality food being delivered to their homes. Mr. Beast says that the company sacrificed quality control in order to expand as quickly as possible.

    In 2020, Mr. Beast partnered with Virtual Dining Concepts, a company that specializes in “ghost kitchen” restaurants that use other, established eateries—like Macaroni Grill or Brio Italian Garden—to produce branded items that are then sold via food delivery apps like Uber Eats or Door Dash. In December of 2020, Mr. Beast Burgers launched around the country and I was tricked into ordering one. (And then the same thing happened to the wonderful and forever great Mike Fahey.) The burger I ordered was pretty bland, not great, and too expensive for what I got in the end. But at least it was cooked and not raw beef slapped on a bun, which is what some fans seem to have received after placing their order for a Beast Burger.

    As reported by Bloomberg, Mr. Beast has sued Virtual Dining, claiming in the lawsuit that his fans have been leaving negative reviews, calling the burgers “disgusting,” “revolting,” and “inedible.” In the lawsuit the influencer states that he complained about the issues but Virtual Dining Concepts didn’t seem to care.

    Kotaku has contacted Virtual Dining Concepts about the lawsuit.

    Mr. Beast and his legal team allege in the suit that Virtual Dining Concepts wasn’t concerned about quality issues or angry fans but instead was focused on rapidly expanding its company and using Mr. Beast Burgers as a way to pitch the idea to other famous actors and celebrities. Since the Beast Burger deal, Virtual Dining Concepts has created similar branded ghost kitchen offerings for NASCAR and Mariah Carey.

    It’s also claimed by Mr. Beast that Virtual Dining Concepts used his image on social media without permission and even registered some trademarks related to his brand that were outside the scope of the contract. Mr. Beast is asking the court for the right to completely terminate the business deal.

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    Zack Zwiezen

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  • La Granja South Alafaya Trail Now Sells Beer and Wine. Residents in Alafaya and Greater Orlando Are Encouraged to Come by for Fresh Homestyle Cooked Food for Lunch or Dinner

    La Granja South Alafaya Trail Now Sells Beer and Wine. Residents in Alafaya and Greater Orlando Are Encouraged to Come by for Fresh Homestyle Cooked Food for Lunch or Dinner

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    In addition to their delicious, freshly made Latin food, this location will also offer its patrons a wide selection of alcoholic drinks.

    Press Release


    Sep 28, 2022

    La Granja South Alafaya has become a favorite place for many to grab a quick lunch or a family dinner. La Granja South Alafaya just opened a year ago to help meet the growing demand for restaurants on South Alafaya Trail. 

    Regular customers at La Granja South Alafaya note their love affair with the 1/4 Chicken meal as a reason for their constant return. Those choosing to dine have their choice of chicken, steak, seafood, or pork with two sides of their preference. La Granja South Alafaya is south of the 408 Expressway and just south of the intersection of Curry Road and South Alafaya Trail.

    Directions to La Granja South Alafaya 

    Enjoy Chicken, Beef, Seafood, and Pork with Beer or Wine. Come and dine with the family in a newly remodeled spacious setting. When ordering, customers can choose from a wide variety of platters and side options such as a sizable portion of meat and two or more sides. Dishes are seasoned to perfection and paired with perfect additions, of which arroz, frijoles, and fried plantains are the most popular. La Granja Restaurants use their own unique recipe for preparing their delicious and flavorful Pollo a la Brasa. Their menu offers the whole, half or quarter chicken combined with rice and beans, or one boneless chicken breast with rice and beans, or chicken wings with fries. The restaurants also offer beef, pork and seafood dishes and sandwiches, all prepared in their unique Latin style. Choose the 1/4 chicken meal with rice, beans, sweet plantains, and drink starting at only $9.75. Enjoy the Boneless Breast Special starting at $12.95. Select seafood specials such as shrimp, whole snapper or criollo fish with sides like Seafood Rice or Fried Calamari. Their mouth-watering Latin dishes hold true to the roots of the original La Granja. First serving customers in Aruba, the local restaurant then expanded two years later to South Florida and then to the Orlando area. La Granja is proud to serve Alafaya with affordable food that’s both appetizing and filling. Enjoy large platters that are just as big on flavor. 

    La Granja Alafaya is at 728 Alafaya Trail Orlando, Florida 32828 serving Latin food, and fresh delicious quality cuisine for individuals or families. One can dine in, pick up or order delivery through DoorDash or Uber Eats. Call 407-237-0331. www.lagranjarestaurants.com 

    La Granja Restaurants have been awarded by Restaurant Review magazine as the best family Peruvian restaurant with the most delicious chicken, steak, and seafood dishes at affordable prices. Experience a homestyle, freshly cooked meal for lunch or dinner. http://www.lagranjarestaurants.com

    Source: La Granja Restaurants

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