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Tag: Twitter

  • New York MTA resumes transit alerts on Twitter | CNN Business

    New York MTA resumes transit alerts on Twitter | CNN Business

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    CNN
     — 

    New York’s Metropolitan Transportation Authority said it would resume posting automated transit alerts to Twitter on Thursday after the social media company backtracked on a plan to charge public service accounts for access to the platform.

    In a statement Thursday, MTA Acting Chief Customer Officer Shanifah Rieara said Twitter had tried to charge the MTA more than $500,000 a year for access to its platform, but that the MTA refused.

    “We’re glad that Twitter has committed to offering free API access for public service providers,” the MTA tweeted, referring to the software interface that enables third parties to create automated posts on Twitter.

    In another tweet, it added: “We know that customers missed us, so starting today, we’ll resume posting service alerts on @NYCTSubway, @NYCTBus, @LIRR, and @MetroNorth.”

    In recent weeks, Twitter has sought to charge businesses for the ability to access its platform. Its paid plans cost as much as $2.5 million a year for top-tier access. The paywall’s introduction in March prompted widespread warnings by public services of possible disruptions to weather and transit alerts.

    Amid the outcry, Twitter changed course on Tuesday and said that verified government accounts would once again be able to post automated tweets for free.

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  • Twitter is adding calls and encrypted messaging | CNN Business

    Twitter is adding calls and encrypted messaging | CNN Business

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    London
    CNN
     — 

    Twitter is adding encrypted messaging to the platform Wednesday, and calls will follow shortly, CEO Elon Musk tweeted late Tuesday.

    “Release of encrypted DMs [direct messages] V1.0 should happen tomorrow. This will grow in sophistication rapidly. The acid test is that I could not see your DMs even if there was a gun to my head,” he said.

    “Coming soon will be voice and video chat from your handle to anyone on this platform, so you can talk to people anywhere in the world without giving them your phone number.”

    The move comes as Musk, who took control of Twitter six months ago, looks for ways to return the platform to growth. Its future looks increasingly uncertain in the face of dwindling advertising revenue and increased competition from rivals such as Mastodon and BlueSky, developed by Twitter co-founder and former CEO Jack Dorsey.

    Adding calls and encrypted messaging could allow Twitter to compete with Mark Zuckerberg’s Meta, which owns Facebook

    (FB)
    Messenger and WhatsApp. Billions of people around the world use those platforms to communicate daily with family and friends, including in groups. Twitter, meanwhile, reported 238 million monetizable daily users last July.

    Since taking the company private in October, Musk has turned Twitter on its head. A number of users, celebrities and media organizations have said they plan to leave the platform over recent policy changes, which they say threaten to make it less safe and reliable.

    Right-wing TV host Tucker Carlson said Tuesday he would relaunch his program on Twitter, which he praised as the only remaining large free-speech platform in the world after Fox News fired him last month.

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  • Meta officially launches Twitter rival Threads | CNN Business

    Meta officially launches Twitter rival Threads | CNN Business

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    CNN
     — 

    Facebook has tried to compete with Twitter in numerous ways over the years, including copying signature Twitter features such as hashtags and trending topics. But now Facebook’s parent company is taking perhaps its biggest swipe at Twitter yet.

    Meta on Wednesday officially launched a new app called Threads, which is intended to offer a space for real-time conversations online, a function that has long been Twitter’s core selling point.

    The app appears to have many similarities to Twitter, from the layout to the product description. The listing, which first appeared earlier this week as a teaser, emphasizes its potential to build a following and connect with like-minded people.

    “The vision for Threads is to create an option and friendly public space for conversation,” Meta CEO Mark Zuckerberg said in a Threads post following the launch. “We hope to take what Instagram does best and create a new experience around text, ideas, and discussing what’s on your mind.”

    Zuckerberg said on his verified Threads account that the app passed 2 million sign-ups in the first two hours. Later on Wednesday, he wrote that Threads “passed 5 million sign ups in the first four hours.”

    He also responded to posts and shared his thoughts on whether Threads will ever be bigger than Twitter.

    “It’ll take some time, but I think there should be a public conversations app with 1 billion+ people on it. Twitter has had the opportunity to do this but hasn’t nailed it,” Zuckerberg wrote on Threads. “Hopefully we will.”

    The app’s listing describes it as a place where communities can come together to discuss everything from the topics they care about today to what’s trending.

    “Whatever it is you’re interested in, you can follow and connect directly with your favorite creators and others who love the same things — or build a loyal following of your own to share your ideas, opinions and creativity with the world,” it reads.

    Meta said messages posted to Threads will have a 500 character limit. The company said it was bringing the app to 100 countries via Apple’s iOS and Android.

    After downloading the app, users are asked to link up their Instagram page, customize their profile and follow the same accounts they already follow on Instagram. The look is similar to Twitter with a familiar layout, text-based feed, the ability repost and quote other Thread posts. But it also blends Instagram’s existing aesthetic and offers the ability to share posts from Threads directly to Instagram Stories. Verified Instagram accounts are also automatically verified on Threads. Thread accounts can also be listed as public or private.

    The new app joins a growing list of Twitter rivals and could pose the biggest threat to Twitter of the bunch, given Meta’s vast resources and its massive audience.

    It also comes amid heightened turmoil at Twitter, which experienced an outage over the weekend, followed by an announcement that the site had imposed temporary limits on how many tweets its users are able to read while using the app.

    In this photo illustration, the app Threads from Meta seen displayed on a mobile phone. Threads is the latest app launched by Meta, which will be available from the 6th of July 2023 and will be a direct rival of social network Twitter, which has been facing a number of issues after the controversial takeover from entrepreneur Elon Musk.

    Twitter owner Elon Musk said these restrictions had been applied “to address extreme levels of data scraping and system manipulation.” Commenting on the launch of Threads Monday, he tweeted: “Thank goodness they’re so sanely run,” parroting reported comments by Meta executives that appeared to take a jab at Musk’s erratic behavior.

    Since acquiring Twitter in October, Musk has turned the social media platform on its head, alienating advertisers and some of its highest-profile users. He is now looking for ways to return the platform to growth. Twitter announced Monday that users would soon need to pay for TweetDeck, a tool that allows people to organize and easily monitor the accounts they follow.

    Twitter is also attempting to encroach on Meta’s domain. In May, Twitter added encrypted messaging and said calls would follow, developments that could allow the platform to compete with Facebook Messenger and WhatsApp, also owned by Meta.

    The escalating rivalry between the two companies only appears to have added to the rivalry between Musk and Meta CEO Mark Zuckerberg.

    In response to a tweet last month from a user about Threads, Musk wrote: “I’m sure Earth can’t wait to be exclusively under Zuck’s thumb with no other options.” In a followup tweet, Musk teased the idea of a cage match with Zuckerberg.

    Zuckerberg fired back in an Instagram story by posting a screenshot of Musk’s tweet overlaid with the caption: “Send Me Location.”

    And after the Threads app debuted, Zuckerberg tweeted an image of two cartoon Spider-Men pointing at each other.

    – CNN’s Hanna Ziady contributed to this report.

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  • Tired of Elon Musk? Here are the Twitter alternatives you should know about | CNN Business

    Tired of Elon Musk? Here are the Twitter alternatives you should know about | CNN Business

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    CNN
     — 

    When Elon Musk took over Twitter in October and began upending the platform, there weren’t many viable alternatives for frustrated users. Now, there may be too many.

    A growing number of services have launched or gained traction in recent months by appealing to users who are uncomfortable with Musk’s decisions to slash Twitter’s staff, overhaul the verification process, reinstate numerous incendiary accounts and most recently impose temporary read limits on tweets.

    Bluesky, Mastodon and Spill are among the many social apps vying for users over the last several months, with services that look and feel strikingly similar to Twitter. But now this increasingly crowded marketplace may be disrupted by the most dominant social media company: Meta.

    Meta’s Twitter clone, Threads, launched Wednesday and amassed more than 70 million sign-ups as of Friday morning thanks to a decision to tie the app to Instagram. Its user base is already far more than newer rivals and puts Threads on pace to rapidly catch up to Twitter, which had 238 million active users last year before Musk took the company private.

    In interviews, some other Twitter competitors took jabs at Meta’s effort and expressed confidence in their ability to grow and maintain an audience, even if it ends up being much smaller than what Mark Zuckerberg’s company can attract.

    “Threads leans heavily on celebrities and people with large Instagram followings, and therefore risks being more of a megaphone for the established, rather than something for everyone,” Sarah Oh, a former Twitter employee and founder of rival app T2, told CNN in an email.

    Spill co-founder and CEO Alphonzo Terrell said the company is “thrilled to see so much innovation in the social space” and remains “confident in our roadmap.”

    Here’s what you should know about the current crop of services trying to take on Twitter.

    Threads is Meta’s long-anticipated answer to Twitter and the biggest threat to the social network Musk bought for $44 billion. Threads is intended to offer a space for real-time conversations online, a function that has long been Twitter’s core selling point, and it’s doing so in part by adoption many of Twitter’s most recognizable features.

    The app has already attracted a long list of celebrities, brands and other VIP users, as well as many who clearly appear to be frustrated with Musk’s Twitter. And Zuckerberg isn’t just looking to catch up to Twitter; he wants to build a service that’s far larger.

    “It’ll take some time, but I think there should be a public conversations app with 1 billion+ people on it. Twitter has had the opportunity to do this but hasn’t nailed it,” Zuckerberg wrote on Threads. “Hopefully we will.”

    Launched by former Twitter employees, Spill says it strives to be a “visual conversation at the speed of culture.”

    The site is visual heavy and pushes GIFs, memes and video, making it more of a destination for creative communities. Spill has also emerged as a haven for Black Twitter users and marginalized communities seeking a safe space online.

    While the traction for Threads was unique, Spill has gained recently, too. Last weekend, amid renewed chaos at Twitter over the read limits, Spill gained “hundreds of thousands of new users,” according to Terrell, the CEO.

    T2, another service created by former Twitter employees, offers a social feed of posts with 280-character limits. The key selling point that sets it apart from others is its focus on safety, according to Oh, the founder.

    “We really do want to create an experience that allows people to share what they want to share without fearing risk of things like abuse and harassment, and we feel like we’re really well positioned to deliver on that,” Oh told CNN in February.

    In a statement this week, Oh doubled down on safety as a possible differentiator with Threads as well, raising the question of whether Meta had “learned from their past mistakes” after years of scrutiny on its struggles to police its own platforms.

    Bluesky, a service backed by Twitter co-founder Jack Dorsey, looks identical to Twitter, with one key difference. The app runs on a decentralized network, which provides users more control over how the service is run, the data is stored, and the content is moderated.

    Bluesky was formed independently of Twitter while Dorsey was serving as CEO but it was funded by the company until it became an independent organization in February 2022. In a tweet introducing the idea in 2019, Dorsey said it also plans to “build an open community around it, inclusive of companies & organizations, researchers, civil society leaders,” but warned “this isn’t going to happen overnight.”

    This week, Dorsey appeared to acknowledge that the market is now flooded with “Twitter clones.”

    Also built on decentralized networks, Mastodon launched before Musk took over Twitter but skyrocketed in popularity after the acquisition.

    Mastodon lets users join a slew of different servers run by various groups and individuals, rather than one central platform controlled by a single company like Twitter or Instagram. Mastodon is also free of ads. It’s developed by a nonprofit run by Eugen Rochko, who created Mastodon in 2016.

    After joining, users pick a server, with options from general-interest servers such as mastodon.world; regional servers like sfba.social, which is aimed at people in the San Francisco Bay Area; and ones aimed at various interests (many servers review new sign-ups before approving them.)

    Launched publicly in June 2022, Cohost offers a text-based social media feed with followers, reposts, likes and comments, similar to Twitter. However, the product is chronologically based with no ads, no trending topics and no displayed interactions (think hidden like counts and follower lists).

    Part of Cohost’s goal is to create a less hostile space for open dialogue, according to the website.

    “People who hear ‘Facebook has a Twitter replacement now!’ and don’t immediately run for the hills are unlikely to be interested in anything we’re doing,” said Jae Kaplan, co-founder of anti-software software club, the company that develops cohost. “We’re in separate market niches. I doubt they’re going to do anything to try and appeal to our users, and we’re not going to do anything to try and appeal to their users.”

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  • A Twitter user found that some airline phone numbers on Google Maps link to scammers | CNN Business

    A Twitter user found that some airline phone numbers on Google Maps link to scammers | CNN Business

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    New York
    CNN
     — 

    Google is working to fix false contact information for some major airlines on Google Maps after a Twitter user found a phone number actually connected callers to scammers.

    Phone numbers appeared to be altered on Google Maps listings for multiple airlines’ locations at John F Kennedy and LaGuardia airports in New York. Impacted airlines included Delta, American, Southwest and Qantas, the user claimed in a widely viewed post.

    The Twitter user detailed his experience trying to contact Delta after a canceled flight left him googling for a help line to rebook. After calling the listed number, he got a call back from what seemed to be a Delta customer service agent – but from a line with a French country code.

    “By providing him with my confirmation number and name, he was able to look up my trip information on Delta. He found [an] alternative flight from Newark, leaving later in the evening. But he needed me to confirm,” Shmuli Evers posted on Sunday.

    Sensing something was off, Evers ended the conversation. “He tried to text me after that, and he tried his best for so long to help me get on a flight… He wanted me to pay him 5 times the price of the original ticket cost.”

    Scammers looking to trick unsuspecting customers are able to edit phone numbers of major companies’ local business listings on Google results, an issue that the tech giant says it is working to combat.

    “We do not tolerate this misleading activity, and are constantly monitoring and evolving our platforms to combat fraud and create a safe environment for users and businesses,” a Google spokesperson told CNN.

    “Our teams have already begun reverting the inaccuracies, suspending the malicious accounts involved, and applying additional protections to prevent further abuse.”

    Using a combination of human moderators and technology, Google constantly monitors contributed content to spot and remove fraudulent information, enforcing policies that state all contributions must be based on ” real experiences and information.”

    Accounts found to be uploading false or misleading data can be suspended or even face litigation, according to the company, such as a lawsuit filed in June against a bad actor posting fake reviews on small businesses.

    Impacted businesses like airlines are able to flag concerns to both Google and law enforcement over suspected scammers.

    “Whenever we become aware of an alleged scam targeting our customers, including in this situation, we immediately conduct an investigation. Using the facts gained from an investigation, when able, we can then address each unique situation as appropriate with the necessary legal means at our disposal,” a Delta spokesperson told CNN.

    Delta also advises customers to contact the airline only through known channels like numbers listed on their website or their online messaging option.

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  • Pay $84 a year for Twitter Blue or lose your checkmark beginning April 1, Twitter says | CNN Business

    Pay $84 a year for Twitter Blue or lose your checkmark beginning April 1, Twitter says | CNN Business

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    New York
    CNN
     — 

    Twitter’s free blue “verified” checkmarks for notable users may finally be coming to an end.

    Ever since Elon Musk took control of the company in October, he’s been threatening to remove the “legacy” checkmarks that confirmed the identities of users like government officials, corporations, journalists, celebrities and other high-profile tweeters.

    Now Musk may follow through: “On April 1st, we will begin winding down our legacy verified program and removing legacy verified checkmarks,” the company wrote in a tweet Thursday.

    A caveat, however: Twitter says this policy will go into effect starting on April Fool’s Day. Musk in particular has been known for April 1 trolling, including in 2018 when he falsely tweeted that his electric vehicle company Tesla

    (TSLA)
    had gone bankrupt.

    “To keep your blue checkmark on Twitter, individuals can sign up for Twitter Blue,” the company’s tweet continued.

    Twitter Blue is a subscription service that Musk relaunched late last year that costs individuals $84 a year or $8 a month. Charging fees provides a revenue stream for Twitter — and a needed one, as Twitter currently collects virtually all of its revenue from advertisers, who have been fleeing the social media platform since he took over.

    Charging for Twitter verification provides both additional revenue to Twitter and a way for Musk to show his disdain for government agencies, journalists and others. Yet building a replacement for the legacy verification program has proved to be fraught.

    Twitter Blue first launched in the pre-Musk days of 2021, as a subscription service offering “power features” like undoing a tweet and saving bookmarks to folders. Musk relaunched the program in November 2022, including a blue checkmark in the features for paying users.

    Immediately the program was flooded with users who paid for counterfeit accounts pretending to be users such as former President Donald Trump, Rudy Giuliani, LeBron James and Nintendo.

    Before being suspended, the impostor Nintendo account tweeted an image of video game character Mario giving the viewer the middle finger. The LeBron James account falsely claimed the athlete had requested a trade. The fake Trump account tweeted, “This is why Elon Musk’s plan doesn’t work.”

    Musk pulled the Twitter Blue program for a few weeks and relaunched it yet again in December, with additional steps for reviewing and approving subscribers. Beyond the checkmark, Blue also lets paying users edit a tweet up to 5 times within 30 minutes, create tweets up to 4,000 characters long and post HD videos.

    The company also says Twitter Blue users will see 50% fewer ads in their home timelines, and that their tweets will be prioritized among replies, mentions and searches.

    For companies and other organizations, Twitter Blue costs $1,000 a month for the main account and $50 a month for each additional related account.

    – CNN’s Brian Fung contributed to this report.

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  • Twitter threatens to sue Meta after rival app Threads gains traction | CNN Business

    Twitter threatens to sue Meta after rival app Threads gains traction | CNN Business

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    CNN
     — 

    Twitter is threatening Meta with a lawsuit after the blockbuster launch of Meta’s new Twitter rival, Threads — in perhaps the clearest sign yet that Twitter views the app as a competitive threat.

    On Wednesday, an attorney representing Twitter sent Meta CEO Mark Zuckerberg a letter that accused the company of trade secret theft through the hiring of former Twitter employees.

    The letter was first reported by Semafor. A person familiar with the matter confirmed the letter’s authenticity to CNN.

    The letter by Alex Spiro, an outside lawyer for Twitter owner Elon Musk, alleged that Meta had engaged in “systematic, willful, and unlawful misappropriation of Twitter’s trade secrets and other intellectual property.”

    In response to reports on the letter, Musk tweeted: “Competition is fine, cheating is not.”

    The letter goes on to say that Meta hired former Twitter employees who “have improperly retained Twitter documents and electronic devices” and that Meta “deliberately” involved these employees in developing Threads.

    “Twitter intends to strictly enforce its intellectual property rights,” Spiro continued, “and demands that Meta take immediate steps to stop using any Twitter trade secrets or other highly confidential information.”

    Meta spokesperson Andy Stone flatly dismissed the letter. “No one on the Threads engineering team is a former Twitter employee — that’s just not a thing,” he said on Threads.

    In the months since Musk acquired Twitter for $44 billion, the social network has been challenged by a growing number of smaller microblogging platforms, such as the decentralized social network Mastodon and Bluesky, an alternative backed by former Twitter CEO Jack Dorsey. But Twitter has not threatened either with litigation.

    Unlike some Twitter rivals, Threads has experienced rapid growth, with Zuckerberg reporting 30 million user sign-ups in the app’s first day. As of Thursday afternoon, Threads was the number-one free app on the iOS App Store.

    The legal threat may not necessarily lead to litigation but it could be part of a strategy to slow down Meta, said Carl Tobias, a law professor at the University of Richmond.

    “Sometimes lawyers, they threaten but don’t follow through. Or they see how far they can go. That may be the case, but I don’t know that for sure,” Tobias told CNN. He added: “There may be some value to tying it up in litigation and complicating life for Meta.”

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  • ‘X’ removed after being installed atop company headquarters following Twitter’s rebrand | CNN Business

    ‘X’ removed after being installed atop company headquarters following Twitter’s rebrand | CNN Business

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    CNN
     — 

    Officials from the San Francisco Department of Building Inspection on Monday morning observed that the new “X” on top of the building formerly known as Twitter’s headquarters was being dismantled, according to Patrick Hannan, the department’s spokesman.

    The news comes after the company was issued a notice of violation (NOV) Friday for work without a permit for the new sign, which flashes at night, that adorns the building.

    “Over the weekend, the Department of Building Inspection and City Planning received 24 complaints about the unpermitted structure, including concerns about its structural safety and illumination. This morning, building inspectors observed the structure being dismantled. A building permit is required to remove the structure but, due to safety concerns, the permit can be secured after the structure is taken down,” Hannan said in an email to CNN.

    “The property owner will be assessed fees for the unpermitted installation of the illuminated structure. The fees will be for building permits for the installation and removal of the structure, and to cover the cost of the Department of Building Inspection and the Planning Department’s investigation,” he added.

    CNN has reached out to the company formerly known as Twitter for comment.

    – CNN’s Ramishah Maruf contributed to this report

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