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Tag: Twitter

  • Meta could become even more dominant in social media with Threads | CNN Business

    Meta could become even more dominant in social media with Threads | CNN Business

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    Washington
    CNN
     — 

    In less than 48 hours, Meta’s Twitter rival Threads has surpassed 70 million sign-ups, upended the social media landscape and appears to have rattled Twitter enough that it is now threatening legal action against Meta.

    But even as users signed up for Threads in droves, with some clearly eager to flee the chaos of Elon Musk’s Twitter, the sudden success of Meta’s app could raise a new set of concerns.

    Meta has long been criticized for its market dominance, and for allegedly trying to choke off competition by copying and killing rival applications. Now, some competition experts and even some Threads users worry that if the new app’s traction continues, it may simply lead to the accumulation of even more power and dominance for Meta and its CEO Mark Zuckerberg.

    “The prospect of total monopoly by Meta, yikes,” wrote one user. “It’s a real problem for society when a few dozen people and companies own every single thing so that no alternative paradigms can exist that they don’t co-opt from the cradle,” replied another.

    Twitter had always been much smaller than Meta’s platforms, but it had an outsized influence in tech, media and politics. As Twitter faltered under Musk, though, a cottage industry emerged of smaller apps trying to capture some of its magic. Now more than any of them, Meta seems best positioned to claim the crown.

    Threads’ blockbuster launch this week highlights the uncomfortable reality of the modern digital economy: To potentially beat some of the biggest players in the industry, you might have to be a giant yourself.

    The overnight success of Threads is a testament both to the dissatisfaction with Musk’s ownership of Twitter and to the unique power and reach of one of Meta’s most important properties: Instagram.

    Instagram has more than two billion users, far more than the 238 million users Twitter reported having in the months before Musk took over. When new users sign up for Threads, which they do using an Instagram account, the app prompts them to follow all of their existing Instagram contacts with a single tap. It’s optional, but is easy to accept, and it takes a conscious decision to decline.

    By promoting Threads through Instagram, and by sharing Instagram user data with Threads to let people instantly recreate their social networks, Meta has significantly greased the onboarding process. That frictionless experience has allowed Threads to leapfrog what’s known in the industry as the “cold start” problem, in which a new platform struggles to gain new users because there are no other users there to attract them.

    Thanks to the Instagram integration, “that biggest problem, the chicken-egg problem, has been solved from the jump,” Reddit co-founder and venture investor Alexis Ohanian said in a video Thursday (posted, naturally, on Threads).

    That Threads appeared to clear that hurdle easily, Ohanian said, makes him “bullish” on the new app.

    But that same innovation that made signing up so many users so quickly may raise competition concerns, particularly in Europe where new antitrust rules for digital platforms are set to go into effect in a matter of months.

    “From a competition perspective this can be problematic because Meta can use it to leverage its market power and raise barriers to entry, as other rivals would not have the customer base Meta has via Instagram,” said Agustin Reyna, director of legal and economic affairs at the Brussels-based consumer advocacy organization BEUC.

    Under the EU’s Digital Markets Act (DMA), “digital gatekeepers” — a term that’s expected to cover Meta and/or its subsidiaries — will be prohibited from combining a user’s data from multiple platforms without consent, Reyna said. Another restriction forbids requiring users to sign up for one platform as a condition of using another.

    Instagram CEO Adam Mosseri appeared to acknowledge those issues this week in an interview with The Verge. Threads won’t be launching in the EU for now, he said, because of “complexities with complying with some of the laws coming into effect next year” — a statement The Verge suggested was a reference to the DMA.

    The DMA was passed specifically to deal with the antitrust concerns raised by large tech platforms. That Threads apparently cannot (yet) comply with rules designed to protect competition underscores uncertainty about the app’s potential competitive impact.

    Meta’s approach to Threads could also revive longstanding criticisms about the company’s alleged practice of copying and killing rivals, particularly as Twitter has warned Meta it may sue over claims of trade secret theft (an allegation Meta denies).

    The issue isn’t limited to the realm of social media. As the world races to develop artificial intelligence, Threads represents a huge new opportunity for Meta to gather training data for its own AI technology, in a way that could help it catch up to industry leaders such as OpenAI and Google. That could complicate any attempt at a comprehensive analysis of what Threads means for competition in tech.

    Part of what makes the debate so complicated is Threads’ seemingly very real threat to Twitter.

    If Threads puts pressure on Twitter to improve its service, that is a form of competition between apps, said Geoffrey Manne, founder of the Portland, Oregon-based International Center for Law and Economics.

    But, he added, if it leads to a concentration of power in the social media industry more broadly, it could mean a reduction in competition overall. It all depends on how you define the market.

    “I’m inclined to say it does both simultaneously, and the ultimate consequences aren’t so clear,” Manne said.

    Rather than viewing it through the lens of a social media market, one helpful way to look at the issue is from the perspective of the advertising market, he said. It’s possible that once Threads introduces advertising — which Zuckerberg has said won’t happen until the app has increased to significant scale — Threads simply reinforces Meta’s advertising market power, Manne said. That could lead to further antitrust scrutiny for Meta even if the question about competition in social media is ambiguous.

    Jeff Blattner, a former DOJ antitrust official, said it can only benefit consumers to have Threads as a rival to Twitter.

    “Two platforms run by maniac billionaires are better than one,” he wrote on Threads — though if Threads is so successful as to effectively knock out Twitter altogether, then in some ways the original question about Meta’s dominance will still stand.

    Threads has one thing going for it that may nip any competition concerns in the bud: A commitment to integrate with the same open protocols used by other distributed social media alternatives, such as Mastodon.

    That would give users the option to migrate their accounts, along with all their follower data intact, to a rival like Mastodon that isn’t controlled by Meta.

    While that interoperability isn’t available yet, Mosseri has repeatedly highlighted it as a priority on his to-do list.

    When and if it happens, that could be a significant step. What may appear now as an audience grab by Meta could someday wind up being how millions of people were onboarded to a massive, decentralized social networking infrastructure that is not controlled by any single company, individual or organization.

    “This is why we think interoperability requirements are so important,” said Charlotte Slaiman, a competition expert at the Washington-based consumer group Public Knowledge. If users could port their entire social graph from one rival to another whenever they wanted, she said, “we could have more fair competition based on the quality of the product, not just incumbency advantage.”

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  • Laid-off Twitter Africa team ‘ghosted’ without severance pay or benefits, former employees say | CNN Business

    Laid-off Twitter Africa team ‘ghosted’ without severance pay or benefits, former employees say | CNN Business

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    Nairobi, Kenya
    CNN
     — 

    Former employees of Twitter Africa who were laid off as part of a global cost-cutting measure after Elon Musk’s acquisition have not received any severance pay more than seven months since leaving the company, several sources told CNN.

    In late May, the former employees, who were based in the Ghanaian capital Accra, accepted Twitter’s

    (TWTR)     offer to pay them three months worth of severance, the cost of repatriating foreign staff and legal expenses incurred during negotiations with the company, but they have not received the money or any further communication, the sources said.

    “They literally ghosted us,” one former Twitter Africa employee told CNN.

    “Although Twitter has eventually settled former staff in other locations, Africa staff have still been left in the lurch despite us eventually agreeing to specific negotiated terms.”

    The former employees say they reluctantly agreed to the severance package without benefits, even though it was less than what colleagues elsewhere received.

    “Twitter was non-responsive until we agreed to the three months because we were all so stressed and exhausted and tired of the uncertainty, reluctant to take on the extra burdens of a court case so we felt we had no choice but to settle,” another former employee told CNN.

    The former employees spoke to CNN on condition of anonymity because they said they were asked to sign non-disclosure agreements as part of their exit terms.

    According to Carla Olympio, an attorney who is representing the former employees, the last communication from Twitter or its lawyers was in May, shortly after settlement was agreed.

    CNN reached out to Twitter for comment on the status of the severance package for the former employees in the Ghana office but received an automated response – a poop emoji. It’s unclear whether Twitter still has a media relations department.

    In March, Musk tweeted that Twitter would respond to all press inquiries with the poop emoji. He completed a deal to buy the social media platform in October.

    CNN also asked Ghana’s Ministry of Employment and Labor Relations for comment. A spokesperson said they are investigating the claims.

    Whether Ghanaian authorities can compel Twitter to comply with the settlement is uncertain. The former employees and their attorney say the offer was never finalized.

    The dozen or so team members were laid off just four days after the social network opened a physical office in Accra last November.

    Some of them said they had moved to Ghana from other African nations, and depended on their jobs at Twitter to support their legal status in the country.

    “Unfortunately, it appears that after having unethically implemented their terminations in violation of their own promises and Ghana’s laws, dragging the negotiation process out for over half a year, now that we have come to the point of almost settlement, there has been complete silence from them for several weeks,” Olympio said.

    Twitter and Musk face multiple lawsuits where plaintiffs are claiming the company has failed to pay former staffers what they are owed.

    Last week, a former US employee filed a proposed class action lawsuit claiming the company didn’t pay the full amount of severance benefits it promised last November prior to mass layoffs.

    The plaintiff said Twitter promised senior employees severance of six months of base pay plus one week for every year of service, in addition to other benefits. Instead, the plaintiff said they received a total of three months of pay, according to the lawsuit. In response to a request for comment on the lawsuit, Twitter sent CNN an automated poop emoji.

    In April, Musk told the BBC more than 6,000 people had been laid off since he completed his acquisition of the company in late October.

    “We’re exploring our options with respect to causes of action against Twitter in various jurisdictions including Ghana,” Olympio told CNN.

    Twitter did not open negotiations with the African team until after CNN reported in November that they had been offered separation terms that differed from those offered to departing staff in Europe and North America.

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  • First on CNN: A new group of Twitter vendors is suing the company for alleged unpaid bills | CNN Business

    First on CNN: A new group of Twitter vendors is suing the company for alleged unpaid bills | CNN Business

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    New York
    CNN
     — 

    A group of Twitter vendors on Tuesday filed a proposed class action lawsuit alleging that the company has failed to pay tens of thousands of dollars in overdue bills.

    The four firms — captioning services company White Coat Captioning, consulting group YES Consulting and public relations firms Cancomm and Dialogue México — allege that Twitter is in breach of their contracts and has yet to pay bills ranging from around $40,000 to $140,000 for services they provided the company last year.

    Tuesday’s lawsuit, which was filed in California Northern District Court and first reported by CNN, refers to the companies suing Twitter as “small businesses without the resources, time, and money to litigate these claims on their own.”

    The lawsuit comes as new Twitter owner Elon Musk attempts to slash costs after buying the company for $44 billion, a significant amount of which came from debt financing. It also adds to the growing list of legal actions Twitter is facing from landlords, business partners and former employees claiming the company has failed to pay what they are owed since Musk’s takeover.

    Twitter is also facing lawsuits from at least one landlord claiming it has missed rent payments, a private jet company for unpaid bills for executive flights and an event production company who said Twitter failed to pay it after canceling the “Chirp Conference” it had been set to organize in November after Musk took over the company.

    The latest suit was filed by Shannon Liss-Riordan, who has also filed four proposed class action lawsuits and hundreds of arbitration demands on behalf of Twitter employees laid off following Musk’s takeover in pursuit of additional severance they allege they were promised by the company prior to Musk’s takeover. Some former workers have also alleged sex and disability discrimination and other issues, which the company has argued in court are without merit.

    Twitter has moved to dismiss many of the lawsuits in court. Twitter, which fired much of its media relations team last fall, did not immediately respond to a request for comment about the new lawsuit.

    “Elon Musk told Twitter vendors that, if they want to get paid, then sue,” Liss-Riordan said in a statement to CNN, referring to comments reportedly made by the Twitter owner. “Well, he’s now getting his wish. Businesses, like employees, should not have to sue to get paid what they are owed.”

    In the new lawsuit, White Coat Captioning said it provided real-time captioning services for events and classes for Twitter employees who were hard of hearing or spoke languages other than English. The company alleged that it began contacting Twitter in November about overdue and pending invoices for services rendered under a contract signed in March 2022.

    “Twitter reassured White Coat Captioning it had processed and would pay these invoices, but it never did,” the firm alleged in the complaint. In January, the firm claims that Twitter said it was conducting an “additional review” of the invoices. Twitter owes the captioning company around $42,000, according to the complaint.

    YES Consulting, which said it provided leadership training to Twitter employees per an agreement signed in March 2022, alleges that Twitter owes it approximately $49,000 for services provided between August and November last year.

    Latin American public relations firm Dialogue also alleges that Twitter has failed to pay approximately $140,000 for eight invoices for services provided in November and December of last year.

    The vendors are seeking damages in the amount each company is allegedly owed by Twitter, as well as interest.

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  • How Elon Musk upended Twitter and his own reputation in 6 months as CEO | CNN Business

    How Elon Musk upended Twitter and his own reputation in 6 months as CEO | CNN Business

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    New York
    CNN
     — 

    When Elon Musk first agreed to buy Twitter, he promised to make the company “better than ever,” with greater transparency, fewer bots, a stronger business and more of what he called “free speech.”

    But six months after Musk took control of Twitter, the future of the company and the platform have never been less certain.

    After acquiring the social media platform for $44 billion in late October, Musk reportedly now values Twitter at around $20 billion — and some who track the company believe even that estimate is likely high. Musk repeatedly warned that Twitter could be at risk of filing for bankruptcy only to claim he had brought it back from the brink thanks to his slashing costs, both by laying off 80% of Twitter’s staff and allegedly by failing to pay some of its bills, according to multiple lawsuits. But it’s not clear just how and when Musk might return Twitter to growth.

    He has antagonized journalists and news outlets that have long been central to the platform’s success, overseen policy changes that threaten to make Twitter less safe or reliable, made the platform less transparent to researchers and scared away many top advertisers. Musk’s primary plan to grow Twitter’s business through an overhauled subscription strategy has resulted in much chaos but only a limited number of actual subscriptions.

    In the process, Musk has also upended his own reputation. Once known by much of the public primarily for his innovative efforts to launch rockets and build electric cars, Musk has instead spent much of the past six months in the headlines for controversial policy and feature changes at Twitter, draconian cuts to staff resulting in frequent service disruptions, and briefly banning several prominent journalists. He’s also tweeted a long list of eccentric remarks from his personal Twitter account, including sharing conspiracy theories and publicly mocking a Twitter worker with a disability who was unsure whether he’d been laid off.

    “If he had done nothing except cut costs, then Twitter would have been okay,” said Leslie Miley, a former Twitter engineering manager who started its product safety and security team and left the company in 2015. He has since held roles at Google, Microsoft and the Obama Foundation. “If you had just let everyone go, treated them with respect, and just let the service run for two years, you probably would be okay.”

    Now, though, Miley said he expects Twitter will “eventually go down the road of MySpace.”

    “It’s going to take a little bit longer … [but] I think Twitter is on its way to irrelevance,” he said, “there is no strategy to acquire or retain users because you are offering them no value.”

    Twitter, which has slashed much of its public relations team under Musk, responded to CNN’s request for comment on this story with the auto-reply from its press email that it has used for weeks: a poop emoji.

    For years, what differentiated Twitter from other social platforms was that it served as a central hub for real-time news. It was a place for ordinary people to read and even engage in conversation with celebrities, business leaders and other newsmakers.

    Many of Musk’s recent moves at the platform threaten to undermine that purpose, not to mention the larger information ecosystem — and it’s not clear the efforts will improve the company’s business.

    “Twitter has never been perfect, it had a lot of problems but it was critical global infrastructure for information that Elon Musk is now systematically, frankly, vandalizing,” former Twitter chair of global news Vivian Schiller told CNN in a recent interview.

    Most recently, Musk removed the legacy blue check marks that verified the identities of prominent users, saying he would instead make the checks available only to those who pay $8 per month for Twitter Blue in the interest of “treating everyone equally.”

    “There shouldn’t be a different standard for celebrities,” Musk said in a tweet earlier this month.

    But the move may make it easier for bad actors to impersonate high-profile people and harder for users to trust the veracity and authenticity of information on the platform. What’s more, Musk then decided to sponsor the blue checks for certain celebrities, including Stephen King and LeBron James, in effect creating exactly the “different standard” for famous users he’d professed to want to avoid.

    Now, Musk says content from verified users will be promoted on the platform, potentially making it harder for users who can’t afford a subscription, or simply don’t want to pay Musk for one, to find an audience on the platform. And the new paid verification system won’t necessarily rid the platform of bots, an issue Musk spent months railing on while trying to get out of the acquisition deal last year, according to Filippo Menczer, a computer science professor at Indiana University and director of the Observatory on Social Media.

    “You can create fake accounts and pay $8 [for a blue check] … so if you are a well-funded bad actor, you can do more damage now than you could before,” Menczer said. “And if you are a reliable source and you’re not well-funded, your information will not be as visible as before.”

    Menczer added that the result could be “less free speech, because you’re drowning out the speech of regular people [with speech] by people who either have the technical skills or the money to manipulate the system.”

    Twitter’s move to charge users of its API will also make it harder for researchers to identify and warn the platform about inauthentic activity, Menczer said, and could disrupt other positive uses of the platform that contributed to its reputation as a news hub. Weather agencies, for example, have warned that the change could make it harder for them to release automated emergency weather alerts.

    Any social network lives or dies based on its ability to retain and attract users — and there’s real reason for Twitter to be worried.

    A number of users, celebrities and media organizations have said they plan to leave Twitter over Musk’s recent policy changes — which often appear to be made on a whim without any real principles.

    NPR, BBC and CBC left Twitter after opposing a controversial new “government-funded media” label that they say was misleading. CenterLink, a global nonprofit that represents hundreds of centers providing services to LGBTQ communities, said it would no longer use Twitter after the platform removed protections for transgender users from its hateful conduct policy. And some high-profile users, such as bullying activist Monica Lewinsky, have threatened to exit the platform over the blue check change, now that they may be at greater risk of impersonation on Twitter.

    There remain few alternatives that offer similar features and scale to Twitter, but a growing list of upstart competitors has emerged since Musk’s takeover. At least one large rival, Facebook-parent Meta, has also confirmed it’s working on a service that sounds a lot like Twitter.

    “Almost everything he said he was going to do, he has screwed up in any number of ways,” Miley said. “If it weren’t so damaging to people and organizations who have depended upon the platform, it would be funny. But it’s not actually funny because it has degraded people’s ability to communicate effectively.”

    All of the chaos has made it difficult to convince advertisers, which previously made up 90% of Twitter’s revenue, to rejoin the platform, after many halted spending in the wake of Musk’s takeover over concerns about increased hate speech, as well as confusion about layoffs and the platform’s future direction.

    Just 43% of Twitter’s top 1,000 advertisers as of September — the month before Musk’s takeover — were still advertising on the platform in April, according to data from market intelligence firm Sensor Tower.

    Musk, for his part, has said that Twitter’s usage has increased since his takeover and that advertisers are steadily returning to the platform. But because he took the company private, he is not obligated to make financial disclosures and followers of the company are left to take him at his word.

    Musk built his reputation by overhauling Tesla, helping to launch a widespread shift away from gas cars to electric vehicles and growing SpaceX into a space transport juggernaut. Now, he appears to be attempting a similar overhaul at Twitter — upending the tried-and-true digital advertising business in favor of a subscription model that no other social media platform has yet been able to find large scale success with.

    “I give him some credit for trying a different business model, I think the business model based on user data is quite abusive,” said Luigi Zingales, professor at the University of Chicago Booth School of Business, although Musk has also attempted to improve Twitter’s targeted advertising business.

    Some other tech companies have followed his lead in some places. Facebook-parent Meta copied Twitter by launching a paid verification option. And Meta, along with a number of other tech companies, have undergone multiple rounds of cost-cutting since last fall. Twitter appears to have given cover for some of these ideas, and other firms’ somewhat more principled approaches made them look better by comparison.

    For Twitter and Musk, the stakes for success are high: Musk’s relationships with banks and investors for future endeavors could hinge in part on his performance at the social media firm, which he took on billions of dollars in debt to purchase. Banks “will sit down and say, what kind of cred does this guy have? Will we find him making these shoot-from-the-lip sort of dictates that, in fact, throw our money down a hole?” said Columbia Business School management professor William Klepper.

    Any change to Musk’s reputation from his time leading Twitter could also ultimately have ripple effects for his broader business empire, causing potential investors, recruits and customers to think twice about betting on one of his companies. Tesla

    (TSLA)     shareholders recently complained to the company’s board that Musk appears “overcommitted.”

    “His reputation has been diminished significantly with Twitter … and once you lose it, it’s very difficult to recover,” Klepper said. “It would be a good opportunity for [Musk] to rethink whether or not … he’s really leadership material.”

    Musk in December pledged to step down as Twitter CEO after millions of users voted in favor of his exit in a poll he posted to the platform. But for now, he remains “Chief Twit.”

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  • ‘Verified’ Twitter accounts share fake image of ‘explosion’ near Pentagon, causing confusion | CNN Business

    ‘Verified’ Twitter accounts share fake image of ‘explosion’ near Pentagon, causing confusion | CNN Business

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    CNN
     — 

    A fake image purporting to show an explosion near the Pentagon was shared by multiple verified Twitter accounts on Monday, causing confusion and leading to a brief dip in the stock market. Local officials later confirmed no such incident had occurred.

    The image, which bears all the hallmarks of being generated by artificial intelligence, was shared by numerous verified accounts with blue check marks, including one that falsely claimed it was associated with Bloomberg News.

    “Large explosion near the Pentagon complex in Washington DC. – initial report,” the account posted, along with an image purporting to show black smoke rising near a large building.

    The account has since been suspended by Twitter. It was unclear who was behind the account or where the image originated. A spokesperson for Bloomberg News said the account is not affiliated with the news organization.

    Under owner Elon Musk, Twitter has allowed anyone to obtain a verified account in exchange for a monthly payment. As a result, Twitter verification is no longer an indicator that an account represents who it claims to represent.

    Twitter did not respond to a request for comment.

    The false reports of the explosion also made their way to air on a major Indian television network. Republic TV reported that an explosion had taken place, showing the fake image on its air and citing reports from the Russian news outlet RT. It later retracted the report when it became clear the incident had not taken place.

    “Republic had aired news of a possible explosion near the Pentagon citing a post & picture tweeted by RT,” the outlet later posted on its Twitter account. “RT has deleted the post and Republic has pulled back the newsbreak.”

    In a statement Tuesday, the RT press office said, “As with fast-paced news verification, we made the public aware of reports circulating and once provenance and veracity were ascertained, we took appropriate steps to correct the reporting.”

    In a post on the Russian social media platform VKontakte Tuesday, RT tried to make light of its apparent error.

    “Is the Pentagon on fire? Look, there’s a picture and everything. It’s not real, it’s just an AI generated image. Still, this picture managed to fool several major news outlets full of clever and attractive people, allegedly,” a post from RT read.

    In the moments after the image began circulating on Twitter, the US stock market took a noticeable dip. The Dow Jones Industrial Average fell about 80 points between 10:06 a.m. and 10:10 a.m., fully recovering by 10:13 a.m. Similarly, the broader S&P 500 went from up 0.02% at 10:06 a.m. to down 0.15% at 10:09 a.m.. By 10:11 a.m., the index was positive again.

    The building in the image does not closely resemble the Pentagon and, according to experts, shows signs it may have been created using AI.

    “This image shows typical signs of being AI-synthesized: there are structural mistakes on the building and fence that you would not see if, for example, someone added smoke to an existing photo,” Hany Farid, a professor at the University of California, Berkeley, and digital forensic expert told CNN.

    The fire department in Arlington, Virginia, later responded in a tweet, stating that it and the Pentagon Force Protection Agency were “aware of a social media report circulating online about an explosion near the Pentagon. There is NO explosion or incident taking place at or near the Pentagon reservation, and there is no immediate danger or hazards to the public.”

    – CNN’s David Goldman contributed reporting.

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  • #TwitterDown: Thousands of users hit with ‘rate limit exceeded’ error message | CNN Business

    #TwitterDown: Thousands of users hit with ‘rate limit exceeded’ error message | CNN Business

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    New York
    CNN
     — 

    Thousands of Twitter users across several countries were unable to access the social media site, or faced difficulty and delays, Saturday.

    “Rate Limit Exceeded” and “#TwitterDown” are the two top trending topics on the app in the US, for those who have use of it. The former had over 40,000 tweets as of Saturday noon.

    Reports of outages began around 8 am EST, according to DownDetector, and shot up through the morning. As of noon EST, DownDetector showed more than 7,400 outage reports across the website.

    Users, including CNN journalists, flagged that their feeds weren’t loading and that they were met with an error message saying, “Sorry, you are rate limited. Please wait a few moments then try again.” Others reported errors saying the site cannot retrieve tweets.

    Hours after users began reporting the problems, billionaire owner Elon Musk tweeted that the site had applied temporary limits “to address extreme levels of data scraping and system manipulation.”

    Verified accounts are limited to reading 6,000 posts a day, he tweeted, while unverified accounts are limited to just 600. New unverified accounts are at 300 posts a day.

    Musk began offering a blue verification check mark for users who sign up for its Twitter Blue subscription service to grow revenue.

    Many expressed their frustration ith the connection problems. Other trending topics in the US included: “Wtf twitter” and “Thanks Elon.”

    Just yesterday, Twitter appeared to be restricting access to its platform for anyone not logged into an account. It was not clear whether the change was an intentional policy update or a glitch. Most of the reported problems Saturday were on the website, at 44%, followed by 39% of problems reported on the app.

    CNN has reached out to Twitter for comment, but the platform responded with an automated poop emoji.

    Twitter users faced similar wide-ranging service disruptions in March, one of the largest outages since Elon Musk took over. More than 8,000 users reported disruptions in that instance.

    Musk is trying to turn around the platform, which faced an exodus of advertisers, with the onboarding of a new CEO, Linda Yaccarino.

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  • With the rise of AI, social media platforms could face perfect storm of misinformation in 2024 | CNN Business

    With the rise of AI, social media platforms could face perfect storm of misinformation in 2024 | CNN Business

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    New York
    CNN
     — 

    Last month, a video posted to Twitter by Florida Gov. Ron DeSantis’ presidential campaign used images that appeared to be generated by artificial intelligence showing former President Donald Trump hugging Dr. Anthony Fauci. The images, which appeared designed to criticize Trump for not firing the nation’s top infectious disease specialist, were tricky to spot: they were shown alongside real images of the pair and with a text overlay saying, “real life Trump.”

    As the images began spreading, fact-checking organizations and sharp-eyed users quickly flagged them as fake. But Twitter, which has slashed much of its staff in recent months under new ownership, did not remove the video. Instead, it eventually added a community note — a contributor-led feature to highlight misinformation on the social media platform — to the post, alerting the site’s users that in the video “3 still shots showing Trump embracing Fauci are AI generated images.”

    Experts in digital information integrity say it’s just the start of AI-generated content being used ahead of the 2024 US Presidential election in ways that could confuse or mislead voters.

    A new crop of AI tools offer the ability to generate compelling text and realistic images — and, increasingly, video and audio. Experts, and even some executives overseeing AI companies, say these tools risk spreading false information to mislead voters, including ahead of the 2024 US election.

    “The campaigns are starting to ramp up, the elections are coming fast and the technology is improving fast,” said Jevin West, a professor at the University of Washington and co-founder of the Center for an Informed Public. “We’ve already seen evidence of the impact that AI can have.”

    Social media companies bear significant responsibility for addressing such risks, experts say, as the platforms where billions of people go for information and where bad actors often go to spread false claims. But they now face a perfect storm of factors that could make it harder than ever to keep up with the next wave of election misinformation.

    Several major social networks have pulled back on their enforcement of some election-related misinformation and undergone significant layoffs over the past six months, which in some cases hit election integrity, safety and responsible AI teams. Current and former US officials have also raised alarms that a federal judge’s decision earlier this month to limit how some US agencies communicate with social media companies could have a “chilling effect” on how the federal government and states address election-related disinformation. (On Friday, an appeals court temporarily blocked the order.)

    Meanwhile, AI is evolving at a rapid pace. And despite calls from industry players and others, US lawmakers and regulators have yet to implement real guardrails for AI technologies.

    “I’m not confident in even their ability to deal with the old types of threats,” said David Evan Harris, an AI researcher and ethics adviser to the Psychology of Technology Institute, who previously worked on responsible AI at Facebook-parent Meta. “And now there are new threats.”

    The major platforms told CNN they have existing policies and practices in place related to misinformation and, in some cases, specifically targeting “synthetic” or computer-generated content, that they say will help them identify and address any AI-generated misinformation. None of the companies agreed to make anyone working on generative AI detection efforts available for an interview.

    The platforms “haven’t been ready in the past, and there’s absolutely no reason for us to believe that they’re going to be ready now,” Bhaskar Chakravorti, dean of global business at The Fletcher School at Tufts University, told CNN.

    Misleading content, especially related to elections, is nothing new. But with the help of artificial intelligence, it’s now possible for anyone to quickly, easily and cheaply create huge quantities of fake content.

    And given AI technology’s rapid improvement over the past year, fake images, text, audio and videos are likely to be even harder to discern by the time the US election rolls around next year.

    “We’ve still got more than a year to go until the election. These tools are going to get better and, in the hands of sophisticated users, they can be very powerful,” said Harris. He added that the kinds of misinformation and election meddling that took place on social media in 2016 and 2020 will likely only be exacerbated by AI.

    The various forms of AI-generated content could be used together to make false information more believable — for example, an AI-written fake article accompanied by an AI-generated photo purporting to show what happened in the report, said Margaret Mitchell, researcher and chief ethics scientist at open-source AI firm Hugging Face.

    AI tools could be useful for anyone wanting to mislead, but especially for organized groups and foreign adversaries incentivized to meddle in US elections. Massive foreign troll farms have been hired to attempt to influence previous elections in the United States and elsewhere, but “now, one person could be in charge of deploying thousands of thousands of generative AI bots that work,” to pump out content across social media to mislead voters, Mitchell, who previously worked at Google, said.

    OpenAI, the maker of the popular AI chatbot ChatGPT, issued a stark warning about the risk of AI-generated misinformation in a recent research paper. An abundance of false information from AI systems, whether intentional or created by biases or “hallucinations” from the systems, has “the potential to cast doubt on the whole information environment, threatening our ability to distinguish fact from fiction,” it said.

    Examples of AI-generated misinformation have already begun to crop up. In May, several Twitter accounts, including some who had paid for a blue “verification” checkmark, shared fake images purporting to show an explosion near the Pentagon. While the images were quickly debunked, their circulation was briefly followed by a dip in the stock market. Twitter suspended at least one of the accounts responsible for spreading the images. Facebook labeled posts about the images as “false information,” along with a fact check.

    A month earlier, the Republican National Committee released a 30-second advertisement responding to President Joe Biden’s official campaign announcement that used AI images to imagine a dystopian United States after the reelection of the 46th president. The RNC ad included the small on-screen disclaimer, “Built entirely with AI imagery,” but some potential voters in Washington D.C. to whom CNN showed the video did not spot it on their first watch.

    Dozens of Democratic lawmakers last week sent a letter calling on the Federal Election Commission to consider cracking down on the use of artificial intelligence technology in political advertisements, warning that deceptive ads could harm the integrity of next year’s elections.

    Ahead of 2024, many of the platforms have said that they will be rolling out plans to protect the election’s integrity, including from the threat of AI-generated content.

    TikTok earlier this year rolled out a policy stipulating that “synthetic” or manipulated media created by AI must be clearly labeled, in addition to its civic integrity policy which prohibits misleading information about electoral processes and its general misinformation policy which prohibits false or misleading claims that could cause “significant harm” to individuals or society.

    YouTube has a manipulated media policy that prohibits content that has been “manipulated or doctored” in a way that could mislead users and “may pose a serious risk of egregious harm.” The platform also has policies against content that could mislead users about how and when to vote, false claims that could discourage voting and content that “encourages others to interfere with democratic processes.” YouTube also says it prominently surfaces reliable news and information about elections on its platform, and that its election-focused team includes members of its trust and safety, product and “Intelligence Desk” teams.

    “Technically manipulated content, including election content, that misleads users and may pose a serious risk of egregious harm is not allowed on YouTube,” YouTube spokesperson Ivy Choi said in a statement. “We enforce our manipulated content policy using machine learning and human review, and continue to improve on this work to stay ahead of potential threats.”

    A Meta spokesperson told CNN that the company’s policies apply to all content on its platforms, including AI-generated content. That includes its misinformation policy, which stipulates that the platform removes false claims that could “directly contribute to interference with the functioning of political processes and certain highly deceptive manipulated media,” and may reduce the spread of other misleading claims. Meta also prohibits ads featuring content that has been debunked by its network of third-party fact checkers.

    TikTok and Meta have also joined a group of tech industry partners coordinated by the non-profit Partnership on AI dedicated to developing a framework for responsible use of synthetic media.

    Asked for comment on this story, Twitter responded with an auto-reply of a poop emoji.

    Twitter has rolled back much of its content moderation in the months since billionaire Elon Musk took over the platform, and instead has leaned more heavily on its “Community Notes” feature which allows users to critique the accuracy of and add context to other people’s posts. On its website, Twitter also says it has a “synthetic media” policy under which it may label or remove “synthetic, manipulated, or out-of-context media that may deceive or confuse people and lead to harm.”

    Still, as is often the case with social media, the challenge is likely to be less a matter of having the policies in place than enforcing them. The platforms largely use a mix of human and automated review to identify misinformation and manipulated media. The companies declined to provide additional details about their AI detection processes, including how many staffers are involved in such efforts.

    But AI experts say they’re worried that the platforms’ detection systems for computer-generated content may have a hard time keeping up with the technology’s advancements. Even some of the companies developing new generative AI tools have struggled to build services that can accurately detect when something is AI-generated.

    Some experts are urging all the social platforms to implement policies requiring that AI-generated or manipulated content be clearly labeled, and calling on regulators and lawmakers to establish guardrails around AI and hold tech companies accountable for the spread of false claims.

    One thing is clear: the stakes for success are high. Experts say that not only does AI-generated content create the risk of internet users being misled by false information; it could also make it harder for them to trust real information about everything from voting to crisis situations.

    “We know that we’re going into a very scary situation where it’s going to be very unclear what has happened and what has not actually happened,” said Mitchell. “It completely destroys the foundation of reality when it’s a question whether or not the content you’re seeing is real.”

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  • Twitter’s own lawyers refute Elon Musk’s claim that the ‘Twitter Files’ exposed US government censorship | CNN Business

    Twitter’s own lawyers refute Elon Musk’s claim that the ‘Twitter Files’ exposed US government censorship | CNN Business

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    CNN
     — 

    For months, Twitter owner Elon Musk and his allies have amplified baseless claims that the US government illegally coerced Twitter into censoring a 2020 New York Post article about Hunter Biden. The foundation for those claims rests on the so-called “Twitter Files,” a series of reports by a set of handpicked journalists who, at Musk’s discretion, were given selective access to historical company archives.

    Now, though, Twitter’s own lawyers are disputing those claims in a case involving former President Donald Trump — forcefully rejecting any suggestion that the Twitter Files show what Musk and many Republicans assert they contain.

    In a court filing last week, Twitter’s attorneys contested one of the most central allegations to emerge from the Twitter Files: that regular communications between the FBI and Twitter ahead of the 2020 election amounted to government coercion to censor content or, worse, that Twitter had become an actual arm of the US government.

    In tweets last year, Musk alleged that the communications showed a clear breach of the US constitution.

    “If this isn’t a violation of the Constitution’s First Amendment, what is?” he said of a screenshot purportedly showing Joe Biden’s presidential campaign in 2020 asking Twitter to review several tweets it suggested were violations of the company’s terms. Some of the tweets in question included nonconsensual nude images that violated Twitter’s policies.

    In another push to promote misleading allegations of government malfeasance stemming from the Twitter Files, Musk also claimed that the “government paid Twitter millions of dollars to censor info from the public.”

    Legal experts have said the claim of a constitutional violation is weak because the First Amendment binds the government, not political campaigns, and Trump was president at the time, not Biden. The Twitter Files also show the Trump administration made its own requests for removal of Twitter content. And the payments to Twitter have also been identified as routine reimbursements for responding to subpoenas and investigations, not payments for content moderation decisions.

    “Nothing in the new materials shows any governmental actor compelling or even discussing any content-moderation action with respect to Trump” and others participating in the suit, Twitter argued.

    The communications unearthed as part of the Twitter Files do not show coercion, Twitter’s lawyers wrote, “because they do not contain a specific government demand to remove content—let alone one backed by the threat of government sanction.”

    “Instead,” the filing continued, the communications “show that the [FBI] issued general updates about their efforts to combat foreign interference in the 2020 election.”

    The evidence outlined by Twitter’s lawyers is consistent with public statements by former Twitter employees and the FBI, along with prior CNN analysis of the Twitter Files.

    Altogether, the filing by Musk’s own corporate lawyers represents a step-by-step refutation of some of the most explosive claims to come out of the Twitter Files and that in some cases have been promoted by Musk himself.

    Twitter did not immediately respond to a request for comment.

    Even as the filing undercuts Musk’s effort to portray the Twitter Files as a smoking gun, the filing may still work to his benefit because, if successful, it may save Twitter from a costly re-litigation of its handling of Trump’s account and others.

    The communications in question, some of which also came out in a deposition of an FBI agent in a separate case, were invoked last year as part of a bid to revive litigation over Twitter’s banning of Trump following the Jan. 6 attack on the US Capitol. The lawsuit had been dismissed last summer, after the federal judge overseeing the case said there was no evidence of a First Amendment violation.

    Musk’s release of company files has given lawyers for Trump and other plaintiffs in the case another shot. If the court decides the new evidence is enough to suspend the prior judgment, the lawyers for Trump and others said in May, then they might decide to file a fresh amended complaint.

    But Twitter argued last week that the judge should not allow the case to be reopened because nothing in the Twitter Files supports the already dismissed claim of federal coercion.

    Even the FBI’s flagging of specific problematic tweets were merely suggestions that they might violate Twitter’s terms of service, not a request that they be removed or an implication of retribution if Twitter failed to take the tweets down, Twitter’s lawyers said.

    Citing another case, Twitter wrote: “The FBI’s ‘flags’ cannot amount to coercion because there was ‘no intimation that Twitter would suffer adverse consequences if it refused.’”

    Twitter also objected to the claim, amplified by Musk, that Twitter was paid to censor conservative speech when it sought reimbursement for complying with government requests for user data.

    “The reimbursements were not for responding to requests to remove any accounts or content and thus are wholly irrelevant to Plaintiffs’ joint-action theory,” Twitter wrote.

    It added: “The new materials demonstrate only that Twitter exercised its statutory right—provided to all private actors—to seek reimbursement for time spent processing a government official’s legal requests for information under the Stored Communications Act. The payments therefore do not concern content moderation at all—let alone specific requests to take down content.”

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  • Twitter’s rebrand is the next stage in Elon Musk’s vision for the company. But does anyone want it? | CNN Business

    Twitter’s rebrand is the next stage in Elon Musk’s vision for the company. But does anyone want it? | CNN Business

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    New York
    CNN
     — 

    Elon Musk’s move over the weekend to rebrand Twitter and replace its iconic bird logo with an X is just the latest step in his effort to make over the billionaire’s longtime favorite platform in his image.

    When Musk bought Twitter late last year, he laid out a vision for an “everything” app called X, where users could communicate, shop, consume entertainment and more. Last June — prior to his takeover — Musk told Twitter employees that the platform should be more like China’s WeChat, where he said users “basically live on” the app because “it’s so usable and helpful to daily life.”

    The vision for the rebrand may go all the way back to Musk’s creation of the original X.com in 1999, which Musk hoped would be an all-in-one financial platform and which eventually became PayPal.

    Despite Musk’s longstanding ambitions — and the heightened stakes since he shelled out $44 billion to purchase the social network — ditching Twitter’s branding in service of a future super app is a significant risk.

    Twitter still has a long way to go if Musk wants to build out the kind of services WeChat is known for — everything from ordering groceries and booking yoga classes to paying bills and chatting with friends. And that’s not to mention the financial and competitive challenges the company faces merely existing in its current form, let alone launching a massive expansion. It’s also not clear how much demand there is for such a super app outside of China, given that efforts by other platforms to simply sell users on added shopping features have been slow to take off.

    “While Musk’s vision is to turn ‘X’ into an ‘everything app,’ this takes time, money, and people -— three things that the company no longer has,” Mike Proulx, research director and vice president at Forrester, said in an investor note. By ditching Twitter’s name, Proulx added, Musk “will have singlehandedly wiped out over fifteen years of a brand name that has secured its place in our cultural lexicon,” leaving him to start fresh at a precarious time for the company.

    The X branding has already started taking over Twitter.

    Musk — who bought Twitter with a company called X Corp. — tweeted on Sunday that X.com now redirects to Twitter. (Musk reportedly bought the X.com domain back from PayPal in 2017.)

    On Sunday night, the new stylized X logo was projected onto the company’s headquarters. And by Monday, the bird logo had been replaced by an X on Twitter’s website. Musk even told followers that tweets should instead be called “x’s.”

    On Sunday, CEO Linda Yaccarino seemed to confirm Musk’s vision for the company. “X is the future state of unlimited interactivity — centered in audio, video, messaging, payments/banking — creating a global marketplace for ideas, goods, services, and opportunities,” Yaccarino said in a tweet.

    Walter Isaacson, the legendary tech journalist who has been shadowing Musk to write his biography, tweeted on Sunday that Musk told him even before the Twitter acquisition that he wanted to use the social platform to fulfill his original, decades-old vision for X.com. “I am very excited about finally implementing X.com as it should have been done, using Twitter as an accelerant!” Musk texted Isaacson at 3:30 a.m. one morning last October, just ahead of his takeover, according to the writer.

    On Monday, Musk explained the move in a tweet saying, “The Twitter name made sense when it was just 140 character messages going back and forth – like birds tweeting – but now you can post almost anything, including several hours of video.”

    “In the months to come, we will add comprehensive communications and the ability to conduct your entire financial world,” Musk said. “The Twitter name does not make sense in that context.”

    (The rebrand also seems to be a continuation of a sort of obsession with the letter “X,” which also features in the name of one of Tesla’s cars, the Model X; the name of his rocket company, SpaceX; the name of his new artificial intelligence firm, xAI; and the name of two of his children, X Æ A-Xii and Exa Dark Sideræl.)

    In recent weeks, Twitter has quietly begun its effort to build out a payments business called Twitter Payments — the company was granted money transmitter licenses in four US states since last month, including Arizona and Michigan. Musk has discussed his desire to promote longer videos on Twitter. And he’s tried to shift Twitter’s business model away from advertising by allowing users to pay for verification, a strategy that has resulted in some chaos but only a limited number of actual subscriptions.

    Still, Musk faces obvious hurdles to turning Twitter into a fully-developed super app. Since acquiring Twitter, Musk has fired around 80% of its staff, scared away many of the advertisers that made up its core user base and frustrated many of its users with controversial policy decisions. And now, Twitter faces steep competition from Meta’s rival app Threads, which launched to stunning success, although its usage has petered off slightly in recent days.

    Musk last week also said that Twitter still has negative cash flow because of a 50% decline in ad revenue.

    Even if Musk does add new features to Twitter, many US tech platforms have struggled to succeed in imitating WeChat. Deloitte said in a report published last year that Western markets are unlikely to see “a single, dominant super-app like WeChat in the near term” because the services such apps would aim to bundle together, such as digital payments and ride hailing, already “have too many well-established players.”

    A 2019 effort by the social media giant then known as Facebook to create its own digital currency and payments system that the company said would make it easier to buy things online officially flopped last year following intense regulatory scrutiny. And both TikTok and Instagram have reportedly scaled back their ambitions to incorporate e-commerce onto their platforms after their shopping features failed to gain significant traction with users.

    And until Musk rolls out significant changes to the platform, observers of the company say ditching Twitter’s well-known brand is a risky move.

    “To rebrand without significant new features seems like a desperate attempt for attention,” especially in the wake of Meta’s launch of Threads, said Joshua White, assistant professor of finance at Vanderbilt University. “This is akin to buying Coke and changing the bottle and name without changing the formula — likely a mistake.”

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  • Jack Dorsey no longer thinks Elon Musk is the right person to run Twitter | CNN Business

    Jack Dorsey no longer thinks Elon Musk is the right person to run Twitter | CNN Business

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    Washington
    CNN
     — 

    Former Twitter CEO Jack Dorsey backtracked Saturday on his earlier endorsement of Elon Musk as the right choice to lead the company, speaking out against the billionaire who, for the past six months, has led Twitter through a series of largely self-inflicted crises.

    Asked on Bluesky, Dorsey’s new Twitter-like social media venture, whether he believed Musk has been the best possible steward of Twitter, Dorsey said flatly: “No.”

    Dorsey added that Musk “should have walked away” from acquiring Twitter for $44 billion, and faulted Twitter’s board in hindsight for trying to compel Musk to follow through with the deal despite Musk’s attempts to back out of the purchase last year.

    “It all went south,” Dorsey said. “But it happened and all we can do now is build something to avoid that ever happening again.”

    Twitter, which has cut much of its public relations team under Musk, didn’t immediately respond to a request for comment.

    Under Musk, Twitter has slashed most of its staff, suffered frequent service disruptions and made a number of controversial changes to its policies and features, including a recent decision to remove blue checks from VIP users who don’t pay to be verified.

    Dorsey’s reflections, outlined in Bluesky posts reviewed by CNN, highlight the Twitter founder’s growing disillusionment with Musk. They also come after numerous exchanges in recent months where Dorsey has publicly questioned some of Musk’s decision-making.

    A year ago, Dorsey was quick to heap praise on Musk. When Musk’s deal to purchase Twitter was first announced, Dorsey said that so long as Twitter had to be owned by a single person or company, “Elon is the singular solution I trust.”

    “I trust his mission to extend the light of consciousness,” Dorsey proclaimed at the time.

    Dorsey also rolled over his more than 18 million shares in Twitter (a roughly 2.4% stake) into the new Musk-owned company as an equity investor, rather than receiving a cash payout, according to a securities filing after the deal was completed.

    Now, though, Dorsey appears to believe Musk was an imperfect choice. Confronted by criticism from other Bluesky users that Twitter could have gone in a different direction, Dorsey argued that there was nothing stopping someone else from outbidding Musk.

    “If Elon or anyone wanted to buy the company, all they had to do was name a price that the board felt was better than what the company could do independently,” he said. “This is true for every public company.”

    Asked whether he felt any responsibility for the role he played in the transaction, Dorsey, who served on Twitter’s board at the time, said he was not the only person who authorized the deal and that Twitter’s “only alternative” to Musk was an acquisition by “hedge funds and Wall Street activists.”

    “The company would have never survived as a public company,” Dorsey claimed, adding: “I wish it were different,” but that some of Twitter’s revenue initiatives prior to Musk’s takeover “would not have mattered given market turn.”

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  • Donald Trump Fast Facts | CNN Politics

    Donald Trump Fast Facts | CNN Politics

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    CNN
     — 

    Here’s a look at the life of Donald Trump, the 45th president of the United States.

    Birth date: June 14, 1946

    Birth place: New York, New York

    Birth name: Donald John Trump

    Father: Fred Trump, real estate developer

    Mother: Mary (Macleod) Trump

    Marriages: Melania (Knauss) Trump (January 22, 2005-present); Marla (Maples) Trump (December 1993-June 1999, divorced); Ivana (Zelnicek) Trump (1977-1990, divorced)

    Children: with Melania Trump: Barron, March 20, 2006; with Marla Maples: Tiffany, October 13, 1993; with Ivana Trump: Eric, 1984; Ivanka, October 30, 1981; Donald Jr., December 31, 1977

    Education: Attended Fordham University; University of Pennsylvania, Wharton School of Finance, B.S. in Economics, 1968

    As Trump evolved from real estate developer to reality television star, he turned his name into a brand. Licensed Trump products have included board games, steaks, cologne, vodka, furniture and menswear.

    He has portrayed himself in cameo appearances in movies and on television, including “Zoolander,” “Sex and the City” and “Home Alone 2: Lost in New York.”

    Trump’s slogan, “Make America Great Again,” was first used by Ronald Reagan while he was running against President Jimmy Carter.

    For details on investigations into alleged Russian meddling in the 2016 election, visit 2016 Presidential Election Investigation Fast Facts.

    1970s – After college, works with his father on apartment complexes in Queens and Brooklyn.

    1973 – Trump and his father are named in a Justice Department lawsuit alleging Trump property managers violated the Fair Housing Act by turning away potential African American tenants. The Trumps deny the company discriminates and file a $100 million countersuit, which is later dismissed. The case is settled in 1975, and the Trumps agree to provide weekly lists of vacancies to Black community organizations.

    1976 – Trump and his father partner with the Hyatt Corporation, purchasing the Commodore Hotel, an aging midtown Manhattan property. The building is revamped and opens four years later as the Grand Hyatt Hotel. The project kickstarts Trump’s career as a Manhattan developer.

    1983-1990 – He builds/purchases multiple properties in New York City, including Trump Tower and the Plaza Hotel, and also opens casinos in Atlantic City, New Jersey, including the Trump Taj Mahal and the Trump Plaza. Trump buys the New Jersey Generals football team, part of the United States Football League, which folds after three seasons.

    1985 – Purchases Mar-a-Lago, an oceanfront estate in Palm Beach, Florida. It is renovated and opens as a private club in 1995.

    1987 – Trump’s first book, “Trump: The Art of the Deal,” is published, and becomes a bestseller. The Donald J. Trump Foundation is established in order to donate a portion of profits from book sales to charities.

    1990 – Nearly $1 billion in personal debt, Trump reaches an agreement with bankers allowing him to avoid declaring personal bankruptcy.

    1991 – The Trump Taj Mahal files for Chapter 11 bankruptcy protection.

    1992 – The Trump Plaza and the Trump Castle casinos file for bankruptcy.

    1996 – Buys out and becomes executive producer of the Miss Universe, Miss USA and Miss Teen USA pageants.

    October 7, 1999 – Tells CNN’s Larry King that he is going to form a presidential exploratory committee and wants to challenge Pat Buchanan for the Reform Party nomination.

    February 14, 2000 – Says that he is abandoning his bid for the presidency, blaming discord within the Reform Party.

    January 2004 – “The Apprentice,” a reality show featuring aspiring entrepreneurs competing for Trump’s approval, premieres on NBC.

    November 21, 2004 – Trump Hotels & Casino Resorts Inc. files for Chapter 11 bankruptcy.

    2005 – Establishes Trump University, which offers seminars in real estate investment.

    February 13, 2009 – Announces his resignation from his position as chairman of Trump Entertainment Resorts. Days later, the company files for bankruptcy protection.

    March 17, 2011 – During an interview on ABC’s “Good Morning America,” Trump questions whether President Barack Obama was born in the United States.

    June 16, 2015 – Announces that he is running for president during a speech at Trump Tower. He pledges to implement policies that will boost the economy and says he will get tough on immigration. “When Mexico sends its people, they’re not sending their best…They’re sending people who have lots of problems,” Trump says. “They’re bringing drugs, they’re bringing crime, they’re rapists, and some, I assume, are good people.”

    June 28, 2015 – Says he’s giving up the TV show “The Apprentice” to run for president.

    June 29, 2015 – NBCUniversal says it is cutting its business ties to Trump and won’t air the Miss USA and Miss Universe pageants because of “derogatory statements by Donald Trump regarding immigrants.”

    July 8, 2015 – In an interview with CNN’s Anderson Cooper, Trump says he “can’t guarantee” all of his employees have legal status in the United States. This is in response to questions about a Washington Post report about undocumented immigrants working at the Old Post Office construction site in Washington, DC, which Trump is converting into a hotel.

    July 22, 2015 – Trump’s financial disclosure report is made public by the Federal Election Commission (FEC).

    August 6, 2015 – During the first 2016 Republican debate, Trump is questioned about a third party candidacy, his attitude towards women and his history of donating money to Democratic politicians. He tells moderator Megyn Kelly of Fox News he feels he is being mistreated. The following day, Trump tells CNN’s Don Lemon that Kelly was singling him out for attack, “You could see there was blood coming out of her eyes, blood coming out of her wherever.”

    September 11, 2015 – Trump announces he has purchased NBC’s half of the Miss Universe Organization, which organizes the annual Miss USA and Miss Universe pageants.

    December 7, 2015 – Trump’s campaign puts out a press release calling for a “complete shutdown of Muslims entering the United States until our country’s representatives can figure out what is going on.”

    May 26, 2016 – Secures enough delegates to clinch the Republican Party nomination.

    July 16, 2016 – Introduces Indiana Governor Mike Pence as his running mate.

    July 19, 2016 – Becomes the Republican Party nominee for president.

    September 13, 2016 – During an interview with CNN’s Jake Tapper, New York Attorney General Eric Schneiderman says his office is investigating Trump’s charitable foundation “to make sure it’s complying with the laws governing charities in New York.”

    October 1, 2016 – The New York Times reports Trump declared a $916 million loss in 1995 which could have allowed him to legally skip paying federal income taxes for years. The report is based on a financial document mailed to the newspaper by an anonymous source.

    October 7, 2016 – Unaired footage from 2005 surfaces of Trump talking about trying to have sex with a married woman and being able to grope women. In footage obtained by The Washington Post, Trump is heard off-camera discussing women in vulgar terms during the taping of a segment for “Access Hollywood.” In a taped response, Trump declares, “I said it, I was wrong and I apologize.”

    October 9, 2016 – During the second presidential debate, CNN’s Cooper asks Trump about his descriptions of groping and kissing women without their consent in the “Access Hollywood” footage. Trump denies that he has ever engaged in such behavior and declares the comments were “locker room talk.” After the debate, 11 women step forward to claim that they were sexually harassed or sexually assaulted by the real estate developer. Trump says the stories aren’t true.

    November 8, 2016 – Elected president of the United States. Trump will be the first president who has never held elected office, a top government post or a military rank.

    November 18, 2016 – Trump agrees to pay $25 million to settle three lawsuits against Trump University. About 6,000 former students are covered by the settlement.

    December 24, 2016 – Trump says he will dissolve the Donald J. Trump Foundation “to avoid even the appearance of any conflict with my role as President.” A spokeswoman for the New York Attorney General’s Office says that the foundation cannot legally close until investigators conclude their probe of the charity.

    January 10, 2017 – CNN reports that intelligence officials briefed Trump on a dossier that contains allegations about his campaign’s ties to Russia and unverified claims about his personal life. The author of the dossier is a former British spy who was hired by a research firm that had been funded by both political parties to conduct opposition research on Trump.

    January 20, 2017 – Takes the oath of office from Chief Justice John Roberts during an inauguration ceremony at the Capitol.

    January 23, 2017 – Trump signs an executive action withdrawing the United States from the Trans-Pacific Partnership, a 12-nation trade deal negotiated by the Obama administration and awaiting congressional approval.

    January 27, 2017 – Trump signs an executive order halting all refugee arrivals for 120 days and banning travel to the United States from seven Muslim-majority countries for 90 days. Additionally, refugees from Syria are barred indefinitely from entering the United States. The order is challenged in court.

    February 13, 2017 – Trump’s national security adviser, Michael Flynn, resigns amid accusations he lied about his communications with Russian ambassador to the United States, Sergey Kislyak. Flynn later pleads guilty to lying to the FBI.

    May 3, 2017 – FBI Director James Comey confirms that there is an ongoing investigation into ties between the Trump campaign and Russia during a hearing on Capitol Hill. Less than a week later, Trump fires Comey, citing a DOJ memo critical of the way he handled the investigation into Clinton’s emails.

    May 2017 – Shortly after Trump fires Comey, the FBI opens an investigation into whether Trump “had been working on behalf of Russia against American interests,” citing former law enforcement officials and others the paper said were familiar with the probe.

    May 17, 2017 – Former FBI Director Robert Mueller is appointed as special counsel to lead the probe into Russian meddling in the 2016 election, including potential collusion between Trump campaign associates and Russian officials. Deputy Attorney General Rod Rosenstein makes the appointment because Attorney General Jeff Sessions recused himself from investigations into Trump’s campaign.

    May 19, 2017 – Departs on his first foreign trip as president. The nine-day, five-country trip includes stops in Saudi Arabia, Israel, the Vatican, a NATO summit in Brussels and a G7 summit in Sicily.

    June 1, 2017 – Trump proclaims that the United States is withdrawing from the Paris climate accord but adds that he is open to renegotiating aspects of the environmental agreement, which was signed by 175 countries in 2016.

    July 7, 2017 – Meets Russian President Vladimir Putin in person for the first time, on the sidelines of the G20 meeting in Hamburg, Germany.

    August 8, 2017 – In response to nuclear threats from North Korea, Trump warns that Pyongyang will “face fire and fury like the world has never seen.” Soon after Trump’s comments, North Korea issues a statement saying it is “examining the operational plan” to strike areas around the US territory of Guam.

    August 15, 2017 – After a violent clash between neo-Nazi activists and counterprotesters leaves one dead in Charlottesville, Virginia, Trump holds an impromptu press conference in the lobby of Trump Tower and declares that there were “fine people” on both sides.

    August 25, 2017 – Trump’s first pardon is granted to former Arizona sheriff Joe Arpaio, who was convicted of criminal contempt for disregarding a court order in a racial-profiling case. Trump did not consult with lawyers at the Justice Department before announcing his decision.

    September 5, 2017 – The Trump administration announces that it is ending the DACA program, introduced by Obama to protect nearly 800,000 undocumented immigrants brought to the United States as children. Trump calls on Congress to introduce legislation that will prevent DACA recipients from being deported. Multiple lawsuits are filed opposing the policy in federal courts and judges delay the end of the program, asking the government to submit filings justifying the cancellation of DACA.

    September 19, 2017 – In a speech at the United Nations General Assembly, Trump refers to North Korean leader Kim Jong Un as “Rocket Man” and warns that the United States will “totally destroy North Korea” if forced to defend itself or its allies.

    September 24, 2017 – The Trump administration unveils a third version of the travel ban, placing restrictions on travel by certain foreigners from Chad, Iran, Libya, North Korea, Somalia, Syria, Venezuela and Yemen. (Chad is later removed after meeting security requirements.) One day before the revised ban is set to take effect, it is blocked nationwide by a federal judge in Hawaii. A judge in Maryland issues a similar ruling.

    December 4, 2017 – The Supreme Court rules that the revised travel ban can take effect pending appeals.

    December 6, 2017 – Trump recognizes Jerusalem as Israel’s capital and announces plans to relocate the US Embassy there.

    January 11, 2018 – During a White House meeting on immigration reform, Trump reportedly refers to Haiti and African nations as “shithole countries.”

    January 12, 2018 – The Wall Street Journal reports that Trump allegedly had an affair with a porn star named Stephanie Clifford, aka Stormy Daniels. The newspaper states that Trump’s personal attorney, Michael Cohen, arranged a $130,000 payment for a nondisclosure agreement weeks before Election Day in 2016. Trump denies the affair occurred. In March, Clifford sues Trump seeking to be released from the NDA. In response, Trump and his legal team agree outside of court not to sue or otherwise enforce the NDA. The suit is dismissed. A California Superior Court judge orders Trump to pay $44,100 to Clifford, to reimburse her attorneys’ fees in the legal battle surrounding her nondisclosure agreement.

    March 13, 2018 – Trump announces in a tweet that he has fired Secretary of State Rex Tillerson and will nominate CIA Director Mike Pompeo as Tillerson’s replacement.

    March 20, 2018 – A New York Supreme Court judge rules that a defamation lawsuit against Trump can move forward, ruling against a July 2017 motion to dismiss filed by Trump’s lawyers. The lawsuit, filed by Summer Zervos, a former “Apprentice” contestant, is related to sexual assault allegations. In November 2021, attorneys for Zervos announce she is dropping the lawsuit.

    March 23, 2018 – The White House announces that it is adopting a policy, first proposed by Trump via tweet in July 2017, banning most transgender individuals from serving in the military.

    April 9, 2018 – The FBI raids Cohen’s office, home and a hotel room where he’d been staying while his house was renovated. The raid is related to a federal investigation of possible fraud and campaign finance violations.

    April 13, 2018 – Trump authorizes joint military strikes in Syria with the UK and France after reports the government used chemical weapons on civilians in Douma.

    May 7, 2018 – The Trump administration announces a “zero tolerance” policy for illegal border crossings. Sessions says that individuals who violate immigration law will be criminally prosecuted and warns that parents could be separated from children.

    May 8, 2018 – Trump announces that the United States is withdrawing from the Iran nuclear deal.

    May 31, 2018 – The Trump administration announces it is imposing tariffs on steel and aluminum imported from allies Canada, Mexico and the European Union.

    June 8-9, 2018 – Before leaving for the G7 summit in Quebec City, Trump tells reporters that Russia should be reinstated in the group. The annexation of Crimea in 2014 led to Russia’s suspension. After leaving the summit, Trump tweets that he will not endorse the traditional G7 communique issued at the end of the meeting. The President singles out Canadian Prime Minister Justin Trudeau for making “false statements” at a news conference.

    June 12, 2018 – Trump meets Kim in person for the first time during a summit in Singapore. They sign a four-point statement that broadly outlines the countries’ commitment to a peace process. The statement contains a pledge by North Korea to “work towards” complete denuclearization but the agreement does not detail how the international community will verify that Kim is ending his nuclear program.

    June 14, 2018 – The New York attorney general sues the Trump Foundation, alleging that the nonprofit run by Trump and his three eldest children violated state and federal charity law.

    June 26, 2018 – The Supreme Court upholds the Trump administration’s travel ban in a 5-4 ruling along party lines.

    July 16, 2018 – During a joint news conference with Putin in Helsinki, Trump declines to endorse the US government’s assessment that Russia interfered in the election, saying he doesn’t “see any reason why” Russia would be responsible. The next day, Trump clarifies his remark, “The sentence should have been, ‘I don’t see any reason why it wouldn’t be Russia.” He says he accepts the intelligence community’s conclusion that Russia meddled in the election but adds, “It could be other people also.”

    August 21, 2018 – Cohen pleads guilty to eight federal charges, including two campaign finance violations. In court, he says that he orchestrated payments to silence women “in coordination and at the direction of a candidate for federal office.” On the same day, Trump’s former campaign chairman, Paul Manafort is convicted on eight counts of federal financial crimes. On December 12, Cohen is sentenced to three years in prison.

    October 2, 2018 – The New York Times details numerous tax avoidance schemes allegedly carried out by Trump and his siblings. In a tweet, Trump dismisses the article as a “very old, boring and often told hit piece.”

    November 20, 2018 – Releases a statement backing Saudi Arabia in the wake of the murder of Washington Post journalist Jamal Khashoggi, a Virginia resident, killed in October at a Saudi consulate in Turkey. Khashoggi was a frequent critic of the Saudi regime. The Saudis initially denied any knowledge of his death, but then later said a group of rogue operators were responsible for his killing. US officials have speculated that such a mission, including the 15 men sent from Riyadh, Saudi Arabia, to murder him, could not have been carried out without the authorization of Saudi leader Crown Prince Mohammed bin Salman. In the statement, Trump writes, “Our intelligence agencies continue to assess all information, but it could very well be that the Crown Prince had knowledge of this tragic event, maybe he did and maybe he didn’t!”

    December 18, 2018 – The Donald J. Trump Foundation agrees to dissolve according to a document filed in Manhattan Supreme Court. The agreement allows the New York attorney general’s office to review the recipients of the charity’s assets.

    December 22, 2018 – The longest partial government shutdown in US history begins after Trump demands lawmakers allocate $5.7 billion in funding for a border wall before agreeing to sign a federal funding package.

    January 16, 2019 – After nearly two years of Trump administration officials denying that anyone involved in his campaign colluded with the Russians to help his candidacy, Trump lawyer and former New York City mayor, Rudy Giuliani, says “I never said there was no collusion between the campaign, or people in the campaign. I said the President of the United States.”

    January 25, 2019 – The government shutdown ends when Trump signs a short-term spending measure, providing three weeks of stopgap funding while lawmakers work on a border security compromise. The bill does not include any wall funding.

    February 15, 2019 – Trump declares a national emergency to allocate funds to build a wall on the border with Mexico. During the announcement, the President says he expects the declaration to be challenged in court. The same day, Trump signs a border security measure negotiated by Congress, with $1.375 billion set aside for barriers, averting another government shutdown.

    February 18, 2019 – Attorneys general from 16 states file a lawsuit in federal court challenging Trump’s emergency declaration.

    March 22, 2019 – Mueller ends his investigation and delivers his report to Attorney General William Barr. A senior Justice Department official tells CNN that there will be no further indictments.

    March 24, 2019 – Barr releases a letter summarizing the principal conclusions from Mueller’s investigation. According to Barr’s four-page letter, the evidence was not sufficient to establish that members Trump’s campaign tacitly engaged in a criminal conspiracy with the Russian government to interfere with the election.

    April 18, 2019 – A redacted version of the Mueller report is released. The first part of the 448-page document details the evidence gathered by Mueller’s team on potential conspiracy crimes and explains their decisions not to charge individuals associated with the campaign. The second part of the report outlines ten episodes involving possible obstruction of justice by the President. According to the report, Mueller’s decision not to charge Trump was rooted in Justice Department guidelines prohibiting the indictment of a sitting president. Mueller writes that he would have cleared Trump if the evidence warranted exoneration.

    May 1, 2019 – The New York Times publishes a report that details how Giuliani, in his role as Trump’s personal attorney, is investigating allegations related to former Vice President Joe Biden, a potential Trump opponent in the 2020 presidential race. Biden’s son, Hunter Biden, served on the board of a Ukrainian energy company called Burisma Holdings. In 2016, the elder Biden pressured Ukraine to oust a prosecutor who had investigated Burisma for corruption. Giuliani suggests that Biden’s move was motivated by a desire to protect his son from criminal charges. Giuliani’s claims are undermined after Bloomberg reports that the Burisma investigation was “dormant” when Biden pressed the prosecutor to resign.

    June 12, 2019 – Trump says he may be willing to accept information about political rivals from a foreign government during an interview on ABC News, declaring that he’s willing to listen and wouldn’t necessarily call the FBI.

    June 16, 2019 – Israeli Prime Minister Benjamin Netanyahu unveils a sign at the proposed site of a Golan Heights settlement to be named Trump Heights.

    June 18, 2019 – Trump holds a rally in Orlando to publicize the formal launch of his reelection campaign.

    June 28, 2019 – During a breakfast meeting at the G20 summit in Osaka, Japan, Trump and Saudi Crown Prince Mohamed bin Salman reportedly discuss tensions with Iran, trade and human rights.

    June 30, 2019 – Trump becomes the first sitting US president to enter North Korea. He takes 20 steps beyond the border and shakes hands with Kim.

    July 14, 2019 – Via Twitter, Trump tells Reps. Alexandria Ocasio-Cortez, Rashida Tlaib, Illhan Omar and Ayanna Pressley to “go back” to their home countries. Ocasio-Cortez, Tlaib and Pressley are natural-born US citizens; Omar was born in Somalia, immigrated to the United States and became a citizen.

    July 16, 2019 – The House votes, 240-187, to condemn the racist language Trump used in his tweets about Ocasio-Cortez, Tlaib, Omar and Pressley.

    July 24, 2019 – Mueller testifies before the House Judiciary Committee and the House Intelligence Committee.

    July 25, 2019 – Trump speaks on the phone with Ukrainian President Volodymyr Zelensky. Trump asks Zelensky for a “favor,” encouraging him to speak with Giuliani about investigating Biden. In the days before the call, Trump blocked nearly $400 million in military and security aid to Ukraine.

    August 12, 2019 – A whistleblower files a complaint pertaining to Trump’s conduct on the Zelensky call.

    September 11, 2019 – The Trump administration lifts its hold on military aid for Ukraine.

    September 24, 2019 – House Speaker Nancy Pelosi announces the beginning of an impeachment inquiry related to the whistleblower complaint.

    September 25, 2019 – The White House releases notes from the July 25 call between Trump and Zelensky. The readout contains multiple references to Giuliani and Barr. In response, the Justice Department issues a statement that says Barr didn’t know about Trump’s conversation until weeks after the call. Further, the attorney general didn’t talk to the President about having Ukraine investigate the Bidens, according to the Justice Department. On the same day as the notes are released, Trump and Zelensky meet in person for the first time on the sidelines of the UN General Assembly. During a joint press conference after the meeting, both men deny that Trump pressured Zelensky to investigate Biden in exchange for aid.

    September 26, 2019 – The House releases a declassified version of the whistleblower complaint. According to the complaint, officials at the White House tried to “lock down” records of Trump’s phone conversation with Zelensky. The complaint also alleges that Barr played a role in the campaign to convince Zelensky that Biden should be investigated. Trump describes the complaint as “fake news” and “a witch hunt” on Twitter.

    September 27, 2019 – Pompeo is subpoenaed by House committees over his failure to provide documents related to Ukraine. Kurt Volker, US special envoy to Ukraine, resigns. He was named in the whistleblower complaint as one of the State Department officials who helped Giuliani connect with sources in Ukraine.

    October 3, 2019 – Speaking to reporters outside the White House, Trump says both Ukraine and China should investigate alleged corruption involving Biden and his son. CNN reports that the President had brought up Biden and his family during a June phone call with Xi Jinping. In that call, Trump discussed the political prospects of Biden as well as Elizabeth Warren. He also told Xi that he would remain quiet on the matter of Hong Kong protests. Notes documenting the conversation were placed on a highly secured server where the transcript from the Ukraine call was also stored.

    October 6, 2019 – After Trump speaks on the phone with Turkish President Recep Tayyip Erdogan, the White House announces that US troops will move out of northern Syria to make way for a planned Turkish military operation. The move marks a major shift in American foreign policy and effectively gives Turkey the green light to attack US-backed Kurdish forces, a partner in the fight against ISIS.

    October 9, 2019 – Turkey launches a military offensive in northern Syria.

    October 31, 2019 – Trump says via Twitter that he is changing his legal residency from New York to Florida, explaining that he feels he is treated badly by political leaders from the city and state.

    November 7, 2019 – A judge orders Trump to pay $2 million to settle a lawsuit against his charity filed by the New York state attorney general. According to the suit, Trump breached his fiduciary duty by allowing his presidential campaign to direct the distribution of donations. In a statement, Trump accuses the attorney general of mischaracterizing the settlement for political purposes.

    November 13, 2019 – Public impeachment hearings begin and Trump meets Erdogan at the White House.

    November 20, 2019 – During a public hearing, US Ambassador to the European Union Gordon Sondland says he worked with Giuliani on matters related to Ukraine at the “express direction of the President of the United States” and he says “everyone was in the loop.” Sondland recounts several conversations between himself and Trump about Ukraine opening two investigations: one into Burisma and another into conspiracies about Ukrainian meddling in the 2016 US election.

    December 10, 2019 – House Democrats unveil two articles of impeachment, one for abuse of power and one for obstruction of Congress.

    December 11, 2019 – Trump signs an executive order to include discrimination against Jewish people as a violation of law in certain cases, with an eye toward fighting antisemitism on college campuses.

    December 13, 2019 – The House Judiciary Committee approves the two articles of impeachment in a party line vote.

    December 18, 2019 – The House of Representatives votes to impeach Trump, charging a president with high crimes and misdemeanors for just the third time in American history.

    January 3, 2020 – Speaking at Mar-a-Lago, Trump announces that a US airstrike in Iraq has killed Qasem Soleimani, the leader of the Islamic Revolutionary Guards Corps Quds Force.

    January 8, 2020 – Iran fires a number of missiles at two Iraqi bases housing US troops in retaliation for the American strike that killed Soleimani. No US or Iraqi lives are reported lost, but the Pentagon later releases a statement confirming that 109 US service members had been diagnosed with mild traumatic brain injuries in the wake of the attack.

    January 24, 2020 – Makes history as the first President to attend the annual March for Life rally in Washington, DC, since it began nearly a half-century ago. Trump reiterates his support for tighter abortion restrictions.

    January 29, 2020 – Trump signs the US-Mexico-Canada Agreement into law, which replaces the North American Free Trade Agreement.

    January 31, 2020 – The Trump administration announces an expansion of the travel ban to include six new countries. Immigration restrictions will be imposed on: Nigeria, Eritrea, Tanzania, Sudan, Kyrgyzstan and Myanmar (known as Burma), with exceptions for immigrants who have helped the United States.

    February 5, 2020 – The Senate votes to acquit Trump on two articles of impeachment. Sen. Mitt Romney is the sole Republican to vote to convict on the charge of abuse of power, joining with all Senate Democrats in a 52-48 not guilty vote. On the obstruction of Congress charge, the vote falls along straight party lines, 53-47 for acquittal.

    May 29, 2020 – Trump announces that the United States will terminate its relationship with the World Health Organization.

    July 10, 2020 – Trump commutes the prison sentence of his longtime friend Roger Stone, who was convicted of crimes that included lying to Congress in part, prosecutors said, to protect the President. The announcement came just days before Stone was set to report to a federal prison in Georgia.

    October 2, 2020 – Trump announces that he has tested positive for coronavirus. Later in the day, Trump is transferred to Walter Reed National Military Medical Center, and returns to the White House on October 5.

    November 7, 2020 – Days after the presidential election on November 3, CNN projects Trump loses his bid for reelection to Biden.

    November 25, 2020 – Trump announces in a tweet that he has granted Michael Flynn a “full pardon,” wiping away the guilty plea of the intelligence official for lying to the FBI.

    December 23, 2020 – Announces 26 new pardons, including for Stone, Manafort and son-in-law Jared Kushner’s father, Charles.

    January 6, 2021 – Following Trump’s rally and speech at the White House Ellipse, pro-Trump rioters storm the US Capitol as members of Congress meet to certify the Electoral College results of the 2020 presidential election. A total of five people die, including a Capitol Police officer the next day.

    January 7-8, 2021 – Instagram and Facebook place a ban on Trump’s account from posting through the remainder of his presidency and perhaps “indefinitely.” Twitter permanently bans Trump from the platform, explaining that “after close review of recent Tweets…and the context around them we have permanently suspended the account due to the risk of further incitement of violence.”

    January 13, 2021 – The House votes to impeach Trump for “incitement of insurrection.” He is the only president to be impeached twice.

    January 20, 2021 – Trump issues a total of 143 pardons and commutations that include his onetime political strategist, Steve Bannon, a former top fundraiser and two well-known rappers but not himself or his family. He then receives a military-style send-off from Joint Base Andrews on Inauguration morning, before heading home to Florida.

    February 13, 2021 – The US Senate acquits Trump in his second impeachment trial, voting that Trump is not guilty of inciting the deadly January 6 riots at the US Capitol. The vote is 43 not guilty to 57 guilty, short of the 67 guilty votes needed to convict.

    May 5, 2021 – Facebook’s Oversight Board upholds Trump’s suspension from using its platform. The decision also applies to Facebook-owned Instagram.

    June 4, 2021 – Facebook announces Trump will be suspended from its platform until at least January 7th, 2023 – two years from when he was initially suspended.

    July 1, 2021 – New York prosecutors charge the Trump Organization and Trump Payroll Corporation with 10 felony counts and Chief Financial Officer Allen Weisselberg with 15 felony counts in connection with an alleged tax scheme stretching back to 2005. Trump himself is not charged. On December 6, 2022, both companies are found guilty on all charges.

    February 14, 2022 – Accounting firm Mazars announces it will no longer act as Trump’s accountant, citing a conflict of interest. In a letter to the Trump Organization chief legal officer, the firm informs the Trump Organization to no longer rely on financial statements ending June 2011 through June 2020.

    May 3, 2022 – The Trump Organization and the Presidential Inaugural Committee agree to pay a total of $750,000 to settle with the Washington, DC, attorney general’s office over allegations they misspent money raised for former President Donald Trump’s inauguration.

    June 9-July 21, 2022 – The House select committee investigating the January 6, 2021, attack on the US Capitol holds eight hearings, where it hears from witnesses including top ex-Trump officials, election workers, those who took part in the attack and many others. Through live testimony, video depositions, and never-before-seen material, the committee attempts to paint the picture of the former president’s plan to stay in power and the role he played on January 6.

    August 8, 2022 – The FBI executes a search warrant at Trump’s Mar-a-Lago resort in Palm Beach, Florida, as part of an investigation into the handling of presidential documents, including classified documents, that may have been brought there.

    August 12, 2022 – A federal judge unseals the search warrant and property receipt from the FBI search of Mar-a-Lago. The unsealed documents indicate the FBI recovered 11 sets of classified documents from its search, including some materials marked as “top secret/SCI” – one of the highest levels of classification, and identify three federal crimes that the Justice Department is looking at as part of its investigation: violations of the Espionage Act, obstruction of justice and criminal handling of government records.

    September 21, 2022 – The New York state attorney general files a lawsuit against Trump, three of his adult children and the Trump Organization, alleging they were involved in an expansive fraud lasting over a decade that the former President used to enrich himself. According to the lawsuit, the Trump Organization deceived lenders, insurers and tax authorities by inflating the value of his properties using misleading appraisals.

    October 3, 2022 – Trump files a lawsuit against CNN for defamation, seeking $475 million in punitive damages.

    November 15, 2022 – Announces that he will seek the Republican presidential nomination in 2024.

    November 19, 2022 – Trump’s Twitter account, which was banned following the January 6, 2021, attack on the Capitol, is reinstated after users respond to an online poll posted by Twitter CEO and new owner Elon Musk.

    December 19, 2022 – The Jan. 6 insurrection committee votes to refer Trump to the Department of Justice on at least four criminal charges. Four days later the panel releases its final report recommending Trump be barred from holding office again.

    February 9, 2023 – Trump’s Facebook and Instagram accounts are restored following a two-year ban in the wake of the Jan. 6, 2021 insurrection, a Meta spokesperson confirms to CNN. On March 17, 2023, YouTube restores Trump’s channel.

    March 30, 2023 – A grand jury in New York votes to indict Trump, the first time in American history that a current or former president has faced criminal charges.

    April 4, 2023 – Surrenders and is placed under arrest before pleading not guilty to 34 felony criminal charges of falsifying business records in Manhattan criminal court. Prosecutors allege that Trump sought to undermine the integrity of the 2016 election through a hush money scheme with payments made to women who claimed they had extramarital affairs with Trump. He has denied the affairs. Hours after his arraignment, Trump rails against the Manhattan district attorney and the indictment during a speech at his Florida resort at Mar-a-Lago.

    May 9, 2023 – A Manhattan federal jury finds Trump sexually abused former magazine columnist E. Jean Carroll in a luxury department store dressing room in the spring of 1996 and awards her $5 million for battery and defamation.

    May 15, 2023 – A report by special counsel John Durham is released. In it he concludes that the FBI should never have launched a full investigation into connections between Donald Trump’s campaign and Russia during the 2016 election. The report does not recommend any new charges against individuals or “wholesale changes” about how the FBI handles politically charged investigations, despite strongly criticizing the agency’s behavior.

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  • With Robert F. Kennedy Jr. interview, Musk again uses Twitter to promote candidates aligned with his views | CNN Business

    With Robert F. Kennedy Jr. interview, Musk again uses Twitter to promote candidates aligned with his views | CNN Business

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    CNN
     — 

    Twitter owner Elon Musk has proposed hosting Twitter Spaces interviews with political candidates of all stripes, reflecting the billionaire’s supposed commitment to ideological neutrality and to promoting Twitter as a true “public square.”

    So far, however, Musk appears to be more interested in platforming candidates that align with his own views rather than those who might challenge them. On Monday, Musk is set to share an audio chatroom with Robert Kennedy Jr., the anti-vaccine activist and Democratic candidate for president.

    The decision to host Kennedy again highlights, for the second time in as many weeks, Musk’s unique potential to shape public opinion through a combination of his own personal celebrity and his private control of a social media megaphone. But this time, it also deepens doubts about Musk’s claims to open-mindedness — and his willingness to use Twitter as anything other than a tool for his own activism.

    Musk, who built much of his early reputation as an entrepreneur on a concern for ensuring humanity’s survival, has opposed the Covid-19 vaccine and spent much of the pandemic railing against Anthony Fauci, the government’s former top infectious disease expert. Musk has claimed as recently as January that he is “pro vaccines in general” but that they risk doing more harm than good “if administered to the whole population.”

    Medical experts widely agree that the broad application of vaccines helps prevent the spread of disease not only by making it less likely for an individual to get sick, but also by creating herd immunity at the societal level. In other words, part of the purpose of vaccines is to administer them as universally as possible so that even if one person falls ill, the infection cannot find other suitable hosts nearby.

    For years, Kennedy has pushed back on that consensus, including by invoking Nazi Germany in an anti-vaccine speech in Washington last year. Instagram shut down his account in 2021 for “repeatedly sharing debunked claims about the coronavirus or vaccines,” though the company announced Sunday it has restored Kennedy’s account because he is now running for office. Instagram’s parent, Meta, has also banned accounts belonging to Kennedy’s anti-vaccine advocacy group.

    Kennedy has also attacked the closing of churches, social distancing and government track-and-trace surveillance. At the start of the pandemic, churches were closed and social distancing was enforced across the country to contain the spread of coronavirus, while the government used methods to track cases. (Musk, for his part, also objected to state lockdown orders earlier in the pandemic.)

    It’s unclear if Musk has reached out to other candidates. Twitter did not immediately respond to a request for comment.

    According to a CNN poll published last month, 60% of Democratic and Democratic-leaning voters say they back President Joe Biden for the top of next year’s Democratic ticket, 20% favor Kennedy and 8% back Williamson. Another 8% say they would support an unnamed “someone else.”

    With the national profile and visibility that comes with running for high office, Kennedy’s anti-vaccine ideology and vocal stances against prior Covid policies were already primed to become a topic of the 2024 presidential race. But by putting Kennedy center stage on Twitter, Musk appears poised to promote these views further to his millions of followers.

    Musk took a similar tack in sharing a stage with Florida Republican Gov. Ron DeSantis, who announced his White House bid with Musk during a Twitter Spaces event last month plagued by technical glitches. Musk declined to endorse a candidate but has previously tweeted that he would support DeSantis if he ran for president.

    As Twitter’s owner, Musk has shared conspiracy theories and welcomed extreme voices back to the platform who had been suspended for violating Twitter’s rules in the past. He has also laid off more than 80% of Twitter’s staff, including many who had previously been responsible for content moderation.

    All of that, combined now with his direct association with Kennedy, could have significant ramifications both for Twitter as a platform and for Musk’s credibility.

    DeSantis at least has the plausible distinction of being a top challenger to former President Donald Trump. But as a marginal candidate who espouses debunked medical claims, Kennedy and his appearance with Musk could further cement the perception that Twitter actively mainstreams extremism.

    That could be the very thing that drives away more moderate candidates from accepting Musk’s “invitation” to appear alongside him.

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  • Australian firm sues Twitter for $665,000 for not paying bills | CNN Business

    Australian firm sues Twitter for $665,000 for not paying bills | CNN Business

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    Sydney
    Reuters
     — 

    An Australian project management firm has filed a lawsuit against Twitter in a US court seeking cumulative payments of about A$1 million ($665,000) over alleged non-payment of bills for work done in four countries, court filings showed.

    Sydney-based private company Facilitate Corp on June 29 filed the suit in the United States District Court for the Northern District Of California claiming breach of contract over Twitter’s failure to pay its invoices.

    The Australian firm’s lawsuit is the latest alleging non-payment of bills and rent against Twitter

    (TWTR)     since Elon Musk bought the social media platform for $44 billion last year.

    Facilitate said from 2022 through early 2023, it installed sensors in Twitter’s offices in London and Dublin, completed an office fit-out in Singapore and cleared an office in Sydney.

    For those works, Twitter owed the company about 203,000 pounds ($257,000), S$546,600 ($404,000) and A$61,300 ($40,700), respectively, Facilitate said.

    Twitter, also known as X Corp, no longer has a media relations office. Reuters could not immediately reach Twitter’s Australia office.

    Facilitate said it was seeking compensatory damages in an amount to be determined at trial, legal costs and interest at the maximum legal rate.

    In May, a former public relations firm filed a suit in a New York court saying Twitter had not paid its bills, while early this year, US-based advisory firm Innisfree M&A sued it, seeking about $1.9 million for what it said were unpaid bills after it advised Twitter on its acquisition by Musk.

    Britain’s Crown Estate, an independent commercial business that manages the property portfolio belonging to the monarchy, in January began court proceedings over alleged unpaid rent on Twitter’s London headquarters.

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  • New lawsuit claims Elon Musk’s Twitter owes more severance to former employees | CNN Business

    New lawsuit claims Elon Musk’s Twitter owes more severance to former employees | CNN Business

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    New York
    CNN
     — 

    A former Twitter employee on Wednesday filed a new lawsuit against Twitter and its owner, Elon Musk, alleging that the company failed to provide the full amount of severance it had promised employees prior to mass layoffs last November.

    The lawsuit, which was filed in federal district court in California and seeks class action status, asks the court to order Musk and Twitter to pay the additional severance benefits allegedly owed to former employees, in an amount no less than $500 million.

    The complaint was brought on behalf of Courtney McMillian, a former human resources leader at Twitter who was part of the mass layoffs Musk conducted the week after he bought the company last year. It alleges that Twitter made repeated assurances to employees about its severance plan amid Musk’s takeover in an effort to retain workers. In particular, the complaint claims that Twitter had promised senior employees severance of six months of base pay plus one week for every year of service, in addition to other benefits. Instead, Musk’s Twitter provided laid off employees with a total of three months of pay, including the state and federally mandated notice periods.

    In response to a request for comment on the lawsuit, Twitter sent CNN an automated poop emoji.

    Musk has cut around 80% of Twitter’s staff from prior to the takeover in his nine months owning the company.

    The lawsuit is just the latest legal action brought against Twitter by former employees with severance-related claims. More than 1,500 former employees have filed arbitration claims, after Twitter pushed for anyone who had signed an arbitration agreement while working at the company to pursue their claims out of court.

    But Kate Mueting, a lawyer working on the suit, said that Wednesday’s case relies on a federal law, the Employee Retirement Income Security Act, that the firm argues was exempt from Twitter’s arbitration agreement. That means that, if the suit is granted its request for class action status, former employees may be able to participate whether or not they signed the arbitration agreement.

    Twitter is also facing lawsuits from vendors, landlords and business partners who claim the company has failed to pay what they are owed, as well as music publishers who have alleged copyright infringement on the platform. A lawyer for the company last week also sent a letter threatening to sue Meta over its new rival platform, Threads.

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  • Meta, Microsoft, hundreds more own trademarks to new Twitter name | CNN Business

    Meta, Microsoft, hundreds more own trademarks to new Twitter name | CNN Business

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    Reuters
     — 

    Billionaire Elon Musk’s decision to rebrand Twitter as X could be complicated legally: companies including Meta and Microsoft already have intellectual property rights to the same letter.

    X is so widely used and cited in trademarks that it is a candidate for legal challenges – and the company formerly known as Twitter could face its own issues defending its X brand in the future.

    “There’s a 100% chance that Twitter is going to get sued over this by somebody,” said trademark attorney Josh Gerben, who said he counted nearly 900 active U.S. trademark registrations that already cover the letter X in a wide range of industries.

    Musk renamed social media network Twitter as X on Monday and unveiled a new logo for the social media platform, a stylized black-and-white version of the letter.

    Owners of trademarks – which protect things like brand names, logos and slogans that identify sources of goods – can claim infringement if other branding would cause consumer confusion. Remedies range from monetary damages to blocking use.

    Microsoft since 2003 has owned an X trademark related to communications about its Xbox video-game system. Meta Platforms – whose Threads platform is a new Twitter rival – owns a federal trademark registered in 2019 covering a blue-and-white letter “X” for fields including software and social media.

    Meta and Microsoft likely would not sue unless they feel threatened that Twitter’s X encroaches on brand equity they built in the letter, Gerben said.

    The three companies did not respond to requests for comment.

    Meta itself drew intellectual property challenges when it changed its name from Facebook. It faces trademark lawsuits filed last year by investment firm Metacapital and virtual-reality company MetaX, and settled another over its new infinity-symbol logo.

    And if Musk succeeds in changing the name, others still could claim ‘X’ for themselves.

    “Given the difficulty in protecting a single letter, especially one as popular commercially as ‘X’, Twitter’s protection is likely to be confined to very similar graphics to their X logo,” said Douglas Masters, a trademark attorney at law firm Loeb & Loeb.

    “The logo does not have much distinctive about it, so the protection will be very narrow.”

    Insider reported earlier that Meta had an X trademark, and lawyer Ed Timberlake tweeted that Microsoft had one as well.

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  • Academic researchers blast Twitter’s data paywall as ‘outrageously expensive’ | CNN Business

    Academic researchers blast Twitter’s data paywall as ‘outrageously expensive’ | CNN Business

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    Washington
    CNN
     — 

    After Twitter announced in February it would begin charging third parties to access its platform data, academic researchers warned that the vaguely worded plan could threaten important studies about how misinformation, harassment and other malicious activity spreads online.

    Now, as Twitter has released more pricing information, many of those same academics are saying their fears were well-founded, complaining that Twitter’s new tiered paywall not only charges “outrageously expensive” prices but that it also restricts the amount of accessible data so heavily that what little researchers can see, even on the most expensive tiers, is not useful for studies at any rigorous level.

    Twitter, which has cut much of its public relations team under CEO Elon Musk, automatically responded to a request for comment with an email containing a poop emoji.

    In an open letter this week, the Coalition for Independent Technology Research — a group representing dozens of researchers and civil society organizations — said free and open access to Twitter data has historically enabled systematic, large-scale research on social media’s role in public health initiatives, foreign propaganda, political discourse, and even the bots and spam that Musk has blamed for ruining Twitter.

    But Twitter’s new tiered access system undercuts all of that, the researchers said. The company’s pricing that launched last week, starting at $100 per month for a “basic” amount of data, does not provide nearly enough volume for users at the low end, while the high end “ranges from $42,000 to $210,000 per month [and] is unaffordable for researchers,” the letter said.

    The new basic tier limits users to reading just 10,000 tweets per month. That represents 0.3% of what researchers used to be able to collect in a single day, the letter said.

    Even under the most expensive “enterprise” tier costing upwards of $2.5 million a year, Twitter is offering only a fraction of the tweets it used to, the letter continued. Before the change, researchers could pay about $500 a month for the ability to access up to 10% of the roughly 1 billion tweets a month that flow across Twitter’s platform.

    Now, though, “the most expensive Enterprise tier would cut that by 80% at about 400 times the price,” the researchers’ letter said.

    Asking researchers to pay orders of magnitude more for a fifth of the access they once had represents a barrier to accountability and transparency, the letter added.

    “Under the new pricing plans, studying the communications and interactions of even a small population—such as the 535 Members of the U.S. Congress or the 705 Members of the European Parliament—will be unfeasible,” the letter said. “The new pricing plans will also end at least 76 long-term efforts, including dashboards, tools, or code packages that support other researchers, journalists, first-responders, educators, and Twitter users.”

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  • Twitter descends into chaos as news outlets and brands lose verification | CNN Business

    Twitter descends into chaos as news outlets and brands lose verification | CNN Business

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    Washington
    CNN
     — 

    Twitter users awoke Friday morning to even more chaos on the platform than they had become accustomed to in recent months under CEO Elon Musk after a wide-ranging rollback of blue check marks from celebrities, journalists and government agencies.

    The end of traditional verification marked the beginning of a radically different information regime on Twitter, one highlighted by almost immediate impersonations of government accounts; the removal of labels previously used to identify Chinese and Russian propaganda; and a scramble by the company to individually re-verify certain high-profile figures such as Pope Francis.

    A broad array of media organizations lost the gold verification badges Musk’s team had developed months earlier as an alternative to traditional brand verification, reflecting those organizations’ apparent refusal to pay for the badges that now cost $1,000 a month.

    Several prominent Twitter users including LeBron James, William Shatner and Stephen King also refused to pay to keep their verification badges, prompting Musk to personally intervene. Appearing to sense the problems that might ensue if those users went unverified, Musk said Thursday he would pay out of his own pocket to ensure James, Shatner and King’s profiles continued to be verified.

    “My Twitter account says I’ve subscribed to Twitter Blue. I haven’t. My Twitter account says I’ve given a phone number. I haven’t,” King tweeted.

    “You’re welcome namaste,” Elon replied, adding a prayer emoji.

    Though some of the most visible issues with the rollout could be ironed out in the coming days, the broader impact of the change has been to make it more difficult for users to determine an account’s authenticity and potentially to undermine Twitter’s central role as a hub for news. Twitter verification is no longer an indicator that an account represents who it claims to represent; instead, it reflects that a user – or, apparently, the owner of Twitter – paid for Twitter Blue, the company’s subscription service.

    Earlier experiments with changes to verification had led to similar chaos, prompting Twitter to postpone the rollout multiple times. Twitter continued to move forward with its paid verification strategy, however, with the hope of bolstering subscription revenue after seeing a sharp decline in its core ad sales business.

    After Thursday’s change removed verification from New York City’s official government account, the account tweeted Thursday evening: “This is an authentic Twitter account representing the New York City Government.”

    Later, another Twitter account bearing the same profile image and a slight variation on the official account’s username replied to that tweet.

    “No, you’re not,” the impostor account said. “THIS account is the only authentic Twitter account representing and run by the New York City Government.”

    By Friday morning, the city’s verification had been restored with a gray check mark indicating it was a “government or multilateral organization account.” The same had occurred with Pope Francis, who had also lost his blue check mark Thursday.

    In a seemingly unrelated and coincidental change, Twitter also stripped the “government-funded media” label from accounts belonging to Canada’s CBC and NPR, the latter of which had quit Twitter over the labeling because NPR said the label misrepresented the news organization’s editorial independence from the US government.

    Twitter also removed the “state-affiliated media” labels from accounts belonging to China’s Xinhua News and Russia’s RT.

    According to NPR, Musk dropped all media labeling on Twitter following a suggestion from the author Walter Isaacson, who is writing a biography of Musk. Isaacson, who is verified on Twitter as a subscriber to Twitter Blue, tweeted a photo of Musk on Thursday from SpaceX’s Starship launch site. The rocket exploded in midair.

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  • A new CEO won’t fix Twitter’s biggest problem | CNN Business

    A new CEO won’t fix Twitter’s biggest problem | CNN Business

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    New York
    CNN
     — 

    During his six months as Twitter’s CEO and owner, Elon Musk decimated its ad business, alienated some news publications and VIP users, and plunged the platform into a constant state of chaos.

    Now, a new chief executive will be tasked with trying to turn things around.

    Musk announced on Friday that he would in the coming weeks hand the CEO role over to Linda Yaccarino, a longtime media executive and former chairman of global advertising and partnerships at NBCUniversal. Yaccarino has said little publicly so far, beyond noting her excitement to “transform this business together.”

    Twitter is in desperate need of stability from a leader. And Yaccarino brings the ad industry chops that Twitter sorely needs to lure back top advertisers and boost its business after a turbulent period. But she may struggle to address Twitter’s biggest problem: Elon Musk.

    Although Musk is handing off the CEO title — and, perhaps, trying to shed some of the accountability that comes with it — the billionaire remains firmly in charge of the company as its owner and executive chair. Musk will still be in the C-Suite as Twitter’s chief technology officer. And he continues to be Twitter’s most-followed user, meaning his controversial statements to his nearly 140 million followers could still create headaches for the company.

    In tech, the CEO is often the public face of the brand. But Musk will almost certainly continue to fill that role, with or without the title, likely to Twitter’s detriment.

    Just this week, Musk drew backlash for baselessly attacking billionaire George Soros, a frequent target for antisemitic conspiracy theories, saying the financier “hates humanity.” Musk’s Twitter also faced criticism in recent days for removing some tweets and accounts at the behest of Turkey’s government amid the country’s election; the company later said it would object to the removal requests in court.

    On Tuesday, Musk said he “didn’t care” if his controversial tweets drew the ire of Twitter advertisers or Tesla shareholders. “I’ll say what I want to say, and if the consequence of that is losing money, so be it,” Musk said in an interview with CNBC.

    “The question is: can she help balance [Musk]?” said Tim Hubbard, management professor at University of Notre Dame’s Mendoza College of Business. He added that top ad buyers are more likely to take calls from Yaccarino than from Musk, who has previously said he hates advertising.

    But “the big problem with Twitter right now is, they’re on a pathway that turns advertisers off, turns users off,” Hubbard said. “Unless there are fundamental changes at Twitter, I don’t think [the leadership change] is going to have the immediate effect that Elon is hoping it will have.”

    Twitter did not respond to a request for comment on this story.

    The Musk issue was on full display at NBCU’s ad upfront this week, which was held shortly after Yaccarino resigned from the company following rumors of her appointment as Twitter’s CEO. On stage at the event, which aimed to promote NBCU’s platforms to advertisers, a talking bear sang to audience members: “Twitter may seem like the place to begin, but Twitter just let all the crazies back in.”

    Even if Musk pulls back on his tweeting, a feat he seems constitutionally incapable of achieving, it will be no easy task for Yaccarino to revive Twitter’s advertising business — let alone expand it.

    Many major advertisers left the platform following Musk’s takeover over concerns about an uptick of hate speech, frustrations over layoffs of much of the company’s ad and safety teams and general uncertainty about the platform’s future. Just 43% of Twitter’s top 1,000 advertisers as of September, the month before Musk’s takeover, were still advertising on the platform as of last month, according to data from market intelligence firm Sensor Tower.

    But for many, leaving Twitter may not have been a particularly difficult call.

    Even in the best of times, Twitter was an also-ran in the digital ad space compared to tech giants like Meta and Google, with a smaller user base and less sophisticated ad targeting technology. And Musk’s takeover came as many advertisers have pulled back their digital ad spending across the board during a precarious moment for the economy. That could only add to the difficulty Yaccarino will face in shoring up Twitter’s business.

    Musk, for his part, has been attempting to supplement, and potentially largely replace, Twitter’s ad business with subscriptions, but it appears that only a tiny fraction of Twitter users have bought in. The selection of Yaccarino suggests a recognition on his part that the company he bet $44 billion on will continue to be reliant on ad sales for the foreseeable future.

    It’s unclear how much freedom Yaccarino will have to hire additional staff to support her likely remit to revive advertising on Twitter after Musk laid off around 80% of the company’s staff last year. And even if she is able to hire, top talent may be wary of joining Twitter after Musk upended the company’s culture and reportedly rolled back benefits like work-from-home and extended parental leave.

    “Personnel is going to be a huge challenge for her … if tech workers are looking for a stable working environment, they will probably stay away from Twitter,” Hubbard said.

    But Musk’s ongoing influence remains the biggest potential hurdle.

    Musk has said he will oversee product, technology and software and systems operations, while Yaccarino will focus on business operations. The announcement has left open the question of whether Musk will remain in charge of controversial policy decisions, many of which — including allowing users to buy blue verification checks and restoring the accounts of rule violators, including white supremacists — have threatened Twitter’s popularity with users and advertisers.

    “Cleaning up Twitter requires reversing Musk’s dangerous policy decisions, reinvesting in content moderation and enforcement, and restructuring the platform’s governance,” Jessica Gonzalez, co-CEO of media watchdog Free Press who helped found the #StopToxicTwitter campaign encouraging advertisers to avoid the platform, said in a statement.

    “Musk is setting future CEO Linda Yaccarino up to fail — as long as he continues to make the platform toxic, it will be impossible to lure back advertisers and users,” she said.”

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  • Twitter debuts a mid-tier data access plan, to almost immediate backlash | CNN Business

    Twitter debuts a mid-tier data access plan, to almost immediate backlash | CNN Business

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    Washington
    CNN
     — 

    Twitter unveiled a new data access tier on Thursday aimed at attracting startups, after its decision to erect a paywall for developers and researchers prompted widespread backlash. But the new tier already has some describing it as “too little, too late.”

    The new paid tier, which the company calls “Pro,” costs $5,000 per month and allows subscribers to retrieve one million tweets a month, the company announced. The offering also allows for the monthly posting of up to 300,000 automated tweets.

    Under owner Elon Musk, Twitter has been racing to find new ways to boost revenue to offset declines from an exodus of advertisers and to help recoup the billions he spent buying the company.

    But the addition of an intermediate tier between Twitter’s Basic and Enterprise tiers reflects pushback from users who have said its plans severely restrict the amount of data that can be accessed or published through Twitter’s application programming interface (API). An enterprise plan starts at $42,000 a month and can cost as much as $210,000 a month.

    Public institutions such as New York’s Metropolitan Transit Authority have made headlines for pulling their real-time service alerts from Twitter over the paywall. The MTA later returned after Twitter backtracked and said eligible government and public service accounts would continue to be able to post automated tweets for free.

    But hours after its release, even the new Pro tier is being criticized as still unaffordable for many startups and coming too late to save others that have already shut down because of Twitter’s paywall.

    The replies to Twitter’s announcement are filled with complaints that “the jump to 5k is too much,” as one user responded.

    “1.66 cents per tweet… I mean, it’s cheaper to send emails these days, and it costs 1.66 cents for 280 characters?” came another reply.

    “That’s cool, but you already killed most Twitter apps by now,” another user said. “5K is still too much for most of us. A 1K plan could make sense… but then again it’s too late.”

    Others suggested a $500 per month tier would be “more appropriate.”

    The new paid tier comes amid a report that Twitter has demanded researchers delete the data they had downloaded from the platform from before the paywall went into effect, unless they agree to pay for an enterprise plan.

    Twitter didn’t immediately respond to a request for comment.

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  • What the chaos at Twitter means for the future of social movements | CNN Business

    What the chaos at Twitter means for the future of social movements | CNN Business

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    Editor’s Note: The CNN Original Series “The 2010s” looks back at a turbulent era marked by extraordinary political and social upheaval. New episodes air at 9 p.m. ET/PT Sundays.



    CNN
     — 

    When thousands of Egyptians marched through the streets during the Arab Spring of 2011, they had a tool at their disposal that earlier social movements didn’t: Twitter.

    A key group of activists used the platform to form networks and organize protests against the authoritarian regime, while many more demonstrators used it to disseminate information and images from the ground for the rest of the world to see. Months later, organizers from the Occupy Wall Street movement took to Twitter to coordinate protests in New York and beyond.

    Twitter fostered public conversation around the Black Lives Matter movement after the 2014 police killing of Michael Brown in Ferguson, Missouri, and again after the 2020 police killing of George Floyd. It amplified #MeToo in the aftermath of the sexual assault allegations against Hollywood producer Harvey Weinstein, and catapulted other revolutionary movements around the world to global attention.

    “You can’t underestimate the impact of Twitter to social movements,” Amara Enyia, manager of policy and research for the Movement for Black Lives, told CNN.

    Twitter has often been heralded as a democratizing force, bringing previously marginalized voices to the forefront and giving the public a platform to demand accountability from leaders. (It has also enabled the spread of misinformation, extremist ideas and abusive content.)

    But since Elon Musk acquired Twitter last year and the platform plunged into chaos, some organizers and digital media experts have been bracing for the impact that his controversial policy changes and mass layoffs may have on social movements going forward.

    Though Twitter has often been referred to as a public square, some of Musk’s recent moves challenge that description.

    Through Twitter, organizers and political groups have had a level of direct access to policymakers and leaders that wouldn’t have been possible in person, said Rachel Kuo, an assistant professor of media and cinema studies at the University of Illinois, Urbana-Champaign. Verified activists were able to promote certain messages that the algorithm then pushed to the top of users’ feeds, organizers could launch campaigns that caught the attention of high-profile figures and the public could follow along for real-time updates.

    “There are now issues in how people see Twitter as a source of information and a source of political community,” said Kuo, whose research focuses on race, social movements and digital technologies. “It isn’t seen in the same way anymore.”

    Elon Musk's controversial policy changes at Twitter could have implications for social movements, some activists say.

    Musk upended traditional Twitter verification and turned it into a pay-for-play system, leading to the impersonation of government accounts and the spread of fake images. For organizers who opt not to pay the monthly subscription fee for a blue check, that also means a loss of credibility and visibility, Kuo added.

    Twitter, which has cut much of its public relations team under Musk, did not respond to a request for comment.

    Twitter’s role in information-sharing has been disrupted in other ways, too.

    The platform has been plagued by technical glitches after mass layoffs and departures at the company, frustrating many users. People have also reported that the “for you” timeline is showing them content they aren’t interested in.

    As a result of these issues and others, some are leaving Twitter altogether – more than 32 million users are projected to exit the platform in the two years following Musk’s takeover, according to a December 2022 forecast from the market research agency Insider Intelligence. (Twitter reported having 238 million monetizable daily active users last year before Musk acquired it.)

    With fewer people on Twitter, the platform becomes less centralized and the information landscape more fractured, said Sarah Aoun, a privacy and security researcher who works on cybersecurity for the Movement for Black Lives. That makes it harder for activists to connect, exchange tactics and build solidarity in the way they once did.

    Protesters in Cairo gather in Tahrir Square in November 2011.

    Musk’s approach to content moderation has also made Twitter a more hostile environment, Aoun said. Twitter has never been a completely safe space for marginalized voices – women, people of color, LGBTQ people and other vulnerable groups have long been targets of online harassment and abuse – but reports from the Center for Countering Digital Hate and Anti-Defamation League indicate an increase in hate speech on the platform under Musk’s leadership. (Musk has previously pushed back at that characterization by focusing on a different metric.)

    Some are also disillusioned over Musk’s decision to reinstate users who were previously suspended for violating the platform’s rules, including former President Donald Trump and GOP Rep. Marjorie Taylor Greene.

    “The lack of verification, the mass exodus, the inability to coordinate the way that we used to be able to coordinate and the content moderation (gutting) makes it a very difficult platform to be on at the moment,” Aoun said.

    Musk has stepped back as Twitter’s CEO, a role now held by former NBCUniversal marketing executive Linda Yaccarino. But he will maintain significant control over the platform as the company’s owner, executive chairman and chief technology officer.

    The changes at Twitter have prompted some activists and organizers to reassess their relationships with the platform.

    Rich Wallace, executive director of the Chicago-based organization Equity and Transformation (EAT), said that previously, he used to see robust engagement on tweets about social injustice or racial inequity, whether it was from those who agreed with him or didn’t. Now, he finds that substantive posts barely get traction as opposed to tweets he considers more mundane.

    Wallace said his organization, which seeks to build social and economic equity for Black workers in the informal economy, still shares information about community events on Twitter, but the potential to find new allies or engage in meaningful conversation on the platform is largely a thing of the past.

    Twitter is no longer a space for education and community building that it once was, Wallace said. It’s a shift in how he once viewed the platform, but he isn’t especially concerned. For his organization, it simply means a re-emphasis on the grassroots, in-person work they were already doing.

    People raise their fists in June 2020 as they protest the police killing of George Floyd.

    “As organizers, we’ve been creative in how we organize around barriers,” he said. “This is just one of the newer barriers that we have to assess and organize through.”

    As Kuo sees it, the ways that the changes at Twitter will affect organizing and activism will vary widely. Hyperlocal community organizers or those who work with populations that don’t speak English aren’t typically using Twitter in their day-to-day work, and so the recent shifts likely won’t affect them drastically. But she predicts that mid-to-large nonprofit organizations with communications staff might be rethinking their strategy on the platform.

    “It’s very dependent on organizational structure, form, strategies for change and political vision,” Kuo said.

    Enyia said that on a personal level, she finds that she’s engaging with people on Twitter less often and moreso using the platform to keep up with news. But in her advocacy work with the Movement for Black Lives, it remains an important tool.

    “For us, its utility is in the fact that it creates more access points to our policy platform, to the issues that we’re advocating on,” she said. “And in that regard, it’s still very, very useful.”

    When Musk first took over Twitter, some organizers and activists flocked to other alternatives, such as Mastodon or Bluesky (an app backed by Twitter co-founder and former CEO Jack Dorsey).

    Neither appears to be fulfilling the same purpose that Twitter once did, Aoun and others said. Mastodon and Bluesky are decentralized and fewer people are using them, making it more difficult to build community. And while their numbers are growing, they’re still far smaller than Twitter.

    The Bluesky app is seen on a phone and laptop in June 2023.

    In the case of Mastodon, there are privacy and security issues that concern some activists. Because the social network allows users to join different servers run by various groups and individuals, Aoun said “the privacy, security and content moderation is basically as good as the person behind the server.” Twitter – at least before Musk took over – had dedicated privacy and security teams, offering more transparency about how their systems worked.

    Some activists are using popular social networks such as Instagram and TikTok, but the visual nature of those platforms versus the text-based medium of Twitter changes how people are able to interact and engage with each other, Kuo said.

    Twitter has been an incredibly powerful tool for social movements, Enyia said. But ultimately, the platform is just that – a tool.

    “There is no panacea for just the nuts and bolts work that it takes to meet people, to engage people, to organize and talk to people,” Enyia said. “So even if we recognize that social media is a tool, we don’t put all of our eggs in that basket.”

    Social media platforms come and go, and the same could happen to Twitter. So while Enyia’s organization continues to use the platform for its own ends, it’s prepared for a reality in which Twitter is less relevant.

    “We have to stay on top of it to make sure that the tools are serving their purpose as it relates to our work,” Enyia said. “But then we have to be ready to evolve or to move on or to adapt to different tools when it becomes clear that that’s the direction we have to go.”

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