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Tag: Transportation and shipping

  • Qantas flight from Sydney lands safely in New Zealand after mayday call

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    MELBOURNE, Australia — A Qantas flight from Sydney landed safely in New Zealand on Friday after the pilots made a mayday call to report a potential fire in the cargo hold.

    Emergency services vehicles were sent to the Auckland Airport tarmac, but the Boeing 737 landed at its planned destination without incident. There were no reports of smoke in the cabin or injuries.

    The apparently false alarm was raised when Flight 141 was an hour away from Auckland, the Sydney-based airline said in a statement. But a preliminary investigation found no fire.

    The aircraft would be inspected to determine the cause.

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  • Engine trouble forces Northrop Grumman to delay supply delivery to International Space Station

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    CAPE CANAVERAL, Fla. — A newly launched supply ship has run into engine trouble that is preventing it from reaching the International Space Station.

    Northrop Grumman’s capsule rocketed into orbit Sunday from Florida aboard SpaceX. But less than two days later, the capsule’s main engine shut down prematurely while trying to boost its orbit.

    The Cygnus capsule was supposed to dock Wednesday, delivering more than 11,000 pounds (5,000 kilograms) of cargo. But NASA said everything is on hold while flight controllers consider an alternate plan.

    This marked the debut of Northrop Grumman’s newest, extra large model, known as Cygnus XL, capable of ferrying a much bigger load.

    The shipment includes food and science experiments for the seven space station residents, as well as spare parts for the toilet and other systems.

    Northrop Grumman is one of NASA’s two cargo suppliers to the space station. The other is SpaceX. Russia also provides regular shipments to the 260-mile-high (420-kilometer-high) orbiting lab, with the latest delivery arriving over the weekend.

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    The Associated Press Health and Science Department receives support from the Howard Hughes Medical Institute’s Department of Science Education and the Robert Wood Johnson Foundation. The AP is solely responsible for all content.

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  • Shipping companies support 1st global fee on greenhouse gases, opposed by Trump admin

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    Nearly 200 shipping companies said Monday they want the world’s largest maritime nations to adopt regulations that include the first-ever global fee on greenhouse gases to reduce their sector’s emissions.

    The Getting to Zero Coalition, an alliance of companies, governments and intergovernmental organizations, is asking member states of the International Maritime Organization to support adopting regulations to transition to green shipping, including the fee, when they meet in London next month. The statement was shared exclusively with The Associated Press in advance.

    “Given the significance of the political decision being made, we think it is important that industry voices in favor of this adoption be heard,” Jesse Fahnestock, who leads decarbonization work at the Global Maritime Forum, said Monday. The forum manages the Getting to Zero Coalition.

    The Trump administration unequivocally rejects the proposal before the IMO and has threatened to retaliate if nations support it, setting the stage for a fight over the major climate deal. The U.S. considers the proposed regulatory framework “effectively a global carbon tax on Americans levied by an unaccountable U.N. organization,” the U.S. Secretaries of State, Commerce, Energy and Transportation said in a joint statement last month.

    U.S.-based shipping companies, however, have endorsed it. The Chamber of Shipping of America wants one global system, not multiple regional systems that could double charge vessels for their emissions depending on the route, said Kathy Metcalf, the chamber’s president emeritus.

    Shipping emissions have grown over the last decade to about 3% of the global total as vessels have gotten bigger, delivering more cargo per trip and using immense amounts of fossil fuels. The IMO, which regulates international shipping, set a target for the sector to reach net-zero greenhouse gas emissions by about 2050, and has committed to ensuring that fuels with zero or near-zero emissions are used more widely.

    In April, IMO member states agreed on the contents of a regulatory framework to impose a minimum fee for every ton of greenhouse gases emitted by ships above certain thresholds and set a marine fuel standard to phase in cleaner fuels. The IMO aims for consensus in decision-making but, in this case, had to vote. The United States was notably absent.

    Now nations have to decide if the regulations will enter into force in 2027. If agreed upon, the regulations will become mandatory for large oceangoing ships over 5,000 gross tonnage, which emit 85% of the total carbon emissions from international shipping, according to the IMO.

    If nations don’t agree, shipping’s decarbonization will be further delayed and “the chance of the sector playing a proper and fair part in the fight to keep global heating below dangerous levels will almost certainly be lost,” said Delaine McCullough, president of the Clean Shipping Coalition and Ocean Conservancy shipping program director.

    The U.S. secretaries said in their statement that “fellow IMO members should be on notice” the U.S. will “not hesitate to retaliate or explore remedies for our citizens” if they do not support the United States, against this action. They said ships will have to pay fees for failing to meet “unattainable fuel standards and emissions targets,” driving up costs, and the fuel standards would “conveniently benefit China.” China is a leader in developing and producing cleaner fuels for shipping.

    While U.S. opposition and pressure cannot be taken for granted, it still appears as though a majority of countries currently support the regulations, said Faig Abbasov from Transport and Environment, a Brussels-based environmental nongovernmental organization. Abbasov said the deal reached in April was not ambitious enough, but this is an opportunity to launch the sector’s decarbonization and it can be strengthened.

    Shipping companies want the regulations because it gives them the certainty needed to confidently make investments in cleaner technologies, such as fuels that are alternatives to fossil fuels and the ships that run on them. In addition to the Getting to Zero Coalition, the International Chamber of Shipping, which represents over 80% of the world’s merchant fleet, is advocating for adoption when nations meet at IMO Headquarters in London from Oct. 14 to 17.

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    AP Writer Sibi Arasu contributed to this report.

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    The Associated Press’ climate and environmental coverage receives financial support from multiple private foundations. AP is solely responsible for all content. Find AP’s standards for working with philanthropies, a list of supporters and funded coverage areas at AP.org.

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  • Shipwreck discovered of schooner that sank in Lake Michigan almost 140 years ago

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    MADISON, Wis. — After decades of scouring the bottom of Lake Michigan, searchers have finally found the wreckage of a cargo schooner that sank during a ferocious storm almost 140 years ago off the Wisconsin coastline.

    The Wisconsin Historical Society and the Wisconsin Underwater Archeology Association announced Monday that a team led by researcher Brandon Baillod found the wreck of the F.J. King. Baillod said in an email to The Associated Press that the wreckage was discovered on June 28.

    According to the announcement, Baillod’s team found the ship off Bailey’s Harbor, a town of about 280 people on Wisconsin’s Door Peninsula, an outcropping of land jutting into Lake Michigan that gives the state its distinctive mitten-thumb shape.

    The F. J. King was a 144-foot (43.89 meters), three-masted cargo schooner built in 1867 in Toledo, Ohio, to transport grain and iron ore. According to the historical society and archaeology association’s announcement, the ship ran into a gale off the Door Peninsula on Sept. 15, 1886, while moving iron ore from Escanaba, Michigan, to Chicago.

    Waves estimated at 8 to 10 feet (2.4 to 3 meters) ruptured her seams and after several hours of pumping Captain William Griffin ordered his men into the ship’s yawl boat. The schooner finally sank bow-first around 2 a.m., with the ship’s stern deckhouse blowing away in the storm, sending Griffin’s papers 50 feet into the air. A passing schooner picked up the crew and took them to Bailey’s Harbor.

    Searchers have been trying to find the F.J. King since the 1970s but conflicting accounts of the ship’s location when it sank stymied their efforts. Griffin reported that the ship went down about 5 miles (8 kilometers) off Bailey’s Harbor but a lighthouse keeper reported seeing a schooner’s masts breaking the surface closer to shore. Shipwreck hunters scoured the area but came up empty. Over the years F.J. King developed a reputation among shipwreck hunters as a ghost ship.

    Baillod believed that Griffin may not have known where he was in the darkness as the ship went down. He drew a 2-square-mile (5.17 square-kilometer) grid around the location the lighthouse keeper gave and proceeded to search it. Side-scan radar uncovered an object measuring about 140 feet (42.6 meters) long less than half a mile (0.8 kilometers) from the lighthouse keeper’s location. It turned out to be the F.J. King.

    “A few of us had to pinch each other,” Baillod said in the announcement. “After all the previous searches, we couldn’t believe we had actually found it, and so quickly.”

    He said the hull appears to be intact, surprising searchers who expected to find it in pieces due to the weight of the iron ore the schooner was carrying.

    The Wisconsin Underwater Archeology Association has now discovered five wrecks in the last three years. Earlier in 2025, the group found the steamer L.W. Crane in the Fox River at Oshkosh, Wisconsin, as well as tugboat John Evenson and schooner Margaret A. Muir off Algoma, Wisconsin. Baillod discovered the schooner Trinidad off Algoma in 2023.

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  • Brazil’s crackdown on criminal links to fuel supply chain nets $220M in assets

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    SAO PAULO — SAO PAULO (AP) — Brazil on Thursday said it seized 1.2 billion reais (about $220 million) in assets linked to a sprawling criminal network as part of a nationwide investigation into a money laundering scheme involving investment funds and the fuel sector.

    Officials executed 14 search and seizure warrants and 14 preventive arrest warrants, resulting in five arrests, in what Justice Minister Ricardo Lewandowski said was one of the largest operations against organized crime in the country’s history.

    Federal authorities did not name any specific individuals or companies targeted, citing sealed and ongoing investigations. However, state prosecutors in Sao Paulo, who contributed to the operation, said the scheme involved members of the First Capital Command crime syndicate, or PCC.

    Lewandowski said: “This operation addresses how criminal organizations have infiltrated and appropriated parts of the fuel industry, and how this connects to the financial sector through money laundering schemes.”

    Authorities identified 40 investment funds with a combined asset value of 30 billion reais (about $5.5 billion). These funds were allegedly used to shield assets for criminal organizations, holding properties such as a port terminal, four ethanol plants and about 1,000 gas stations across 10 Brazilian states. The fuel sector was chosen as a starting point by investigators into the criminal networks because it was the most visible one, they said.

    “People know how it has worked, but it took a national effort to reach the heart of the problem and be able to confront it,” Finance Minister Fernando Haddad told journalists.

    Andrea Chaves, deputy secretary for tax enforcement at the Brazilian Federal Revenue Service, said the investigation highlighted the “extremely serious” infiltration of organized crime into the real economy and financial markets.

    “This affects the entire supply chain — from fuel importation, production, distribution and commercialization,” Chaves said. “In the financial sector, it involves asset concealment and shielding, in schemes similar to the hiding of shareholders in offshore tax havens. The Brazilian state cannot allow this to happen.”

    Sao Paulo’s State Public Prosecutor’s Office said its investigation found that criminal organizations used adulterated fuel at more than 300 gas stations to launder illegal money through a complex network of intermediaries, including shell companies, investment funds and payment institutions.

    “A significant portion of the unbacked funds was used to acquire ethanol plants and expand the group’s criminal operations, which now include fuel distributors, transport companies and gas stations,” prosecutors said.

    The fraud also involved irregular imports of methanol through the Port of Paranagua, in Parana state. The methanol was not delivered to the recipients listed on invoices but instead sent to gas stations and distributors, where it was used to adulterate fuel.

    “Consumers were allegedly charged for less fuel than indicated by the pumps or received fuel that was chemically altered and failed to meet technical standards set by Brazil’s National Petroleum Agency,” prosecutors said.

    Nívio Nascimento, a foreign relations advisor at the Brazilian Forum on Public Safety — an independent group that tracks crime — said the operation marked a milestone in combating the infiltration of criminal organizations into strategic sectors of Brazil’s economy.

    “Enforcement still needs to be expanded, considering the centrality of these economic sectors — fuel, beverages, cigarettes and several other items — that have been appropriated by criminal organizations,” Nascimento told The Associated Press.

    PCC is Brazil’s biggest and most powerful organized crime group. It was founded in 1993 by hardened criminals inside Sao Paulo’s Taubate Penitentiary to pressure authorities to improve prison conditions. It quickly started using its power to direct drug dealing and extortion operations on the outside. Over the past few years, the gang has diversified their investment portfolios into various illicit markets.

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    Follow AP’s coverage of Latin America and the Caribbean at https://apnews.com/hub/latin-america

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  • Trump administration is investing in US rare earths in a push to break China’s grip

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    OMAHA, Neb. — U.S. production of crucial components in electric vehicles, smartphones and fighter jets is set to expand rapidly in the coming years, as the Trump administration intensifies efforts to build up the critical mineral industry in the United States to work to break the chokehold that China has on the global supply chain.

    The federal government is pumping hundreds of millions of dollars into American companies, has made an agreement with one firm to set a minimum price for some U.S.-produced critical minerals, and has launched an investigation into foreign-made supplies.

    “This is the Manhattan Project moment for rare earths,” said Joshua Ballard, CEO of USA Rare Earth, which plans next year to start making the rare-earth magnets that appear in many products.

    The White House has made it a priority to revive the domestic critical minerals industry, which is proving urgent after Beijing leveraged its near-monopoly on the products to force the U.S. to the negotiating table during a trade war.

    President Donald Trump said this week that China “intelligently went and they sort of took a monopoly of the world’s magnets,” but he expressed confidence in securing supplies because the U.S. has “much bigger and better cards.”

    “We’re going to have a lot of magnets in a pretty short period of time. In fact, we’ll have so many, we won’t know what to do with them,” he said as he hosted South Korean President Lee Jae Myung.

    Industry insiders, analysts and lawmakers have warned for years that America’s dependence on China for critical minerals — a list of 50 minerals that includes 17 sought-after rare-earth elements — is a national vulnerability.

    The hard-to-pronounce elements are needed in smartphones, wind turbines and robots as well as missiles, submarines and fighter jets.

    “Our national and economic security are now acutely threatened by our reliance upon hostile foreign powers’ mineral production,” an executive order from Trump declared in March.

    It was not until Beijing rolled out export restrictions on several rare earths in April — leading to a temporary halt of Ford’s electric vehicle production — that “the problem that for over a decade seemed far away hit close to home,” said Gracelin Baskaran, director of the Critical Minerals Security Program at the Washington-based Center for Strategic and International Studies.

    Trump said Monday that he could charge 200% tariffs on Chinese goods if Beijing does not export magnets to the U.S. but noted “that’s perhaps behind us.” Instead, he said he could withhold airplane parts to ground China’s American-made Boeing jets.

    When asked about the leverage, Guo Jiakun, a Chinese foreign ministry spokesman, said Tuesday that Beijing “follows the principle of mutual respect, peaceful coexistence and mutually beneficial cooperation” in dealing with the U.S.

    “We hope the U.S. will work with us to jointly promote the steady, sound and sustainable development of bilateral ties,” Guo said.

    The Pentagon is investing $400 million in rare-earth producer MP Materials. It gave the U.S. company a $150 million loan this month, has promised to ensure every magnet made at its massive new plant is bought and set a minimum price for its neodymium and praseodymium products for a decade.

    “It looks like we’re going to finally do something to address that issue and make these projects a reality,” said Mark Smith, CEO of NioCorp, an American company working to raise $1.2 billion to produce niobium, titanium, scandium and rare earths in Nebraska.

    Over four decades, Smith said he’s seen how the U.S. ceded the industry to China, which came to dominate the supply chain by brushing aside environmental concerns, investing in mines worldwide, developing advanced processing technology and setting low prices to squeeze out competition.

    Previous efforts by U.S. companies to eke out a viable business proved futile when China flooded the market with low-priced products, chasing away potential investors.

    NioCorp recently secured up to $10 million from the Pentagon, which helped pay for exploratory drilling this summer.

    While it is unclear if the government would extend a minimum-price deal to other U.S. companies, Smith said the current support is “unbelievable” compared with the past. A price floor, he said, “just takes away the Chinese modus operandi that they’ve had for forever.”

    About 220 miles away from where MP Materials is building a magnet plant in Fort Worth, Texas, Noveon Magnetics runs America’s only factory currently making rare-earth magnets. Located south of Austin, it is ramping up production to make 2,000 tons of magnets a year.

    “I certainly hope and think it actually is not what may be the last of the efforts by the U.S. government,” Noveon Magnetics CEO Scott Dunn said of the Pentagon-MP Materials partnership.

    Even with all the new production aiming to come online in the next few years, American companies are still nowhere near being able to satisfy North America’s demand for roughly 35,000 tons of magnets a year, analysts at Benchmark Mineral Intelligence estimate. And the demand could double in the next decade.

    Ballard, whose USA Rare Earth plans to start making about 600 tons of magnets in Oklahoma next year, said the government can provide incentives to stop American buyers from falling back on cheap Chinese products once they are widely available again.

    This year’s big tax and spending cut bill includes $2 billion for the Pentagon to boost the U.S. stockpile of critical minerals and $5 billion more through 2029 to invest in those supply chains.

    Between 2020 and 2024, the Pentagon said it had awarded more than $439 million to establish supply chains for domestic rare earths.

    Domestic investments aside, Trump has tried to secure access to critical minerals outside of the U.S., including from Greenland and Ukraine. A peace deal the administration helped broker between the Democratic Republic of Congo and Rwanda might provide access to critical minerals, but it’s too early to tell if those efforts will succeed.

    Derek Scissors, senior fellow at the American Enterprise Institute, said he’s concerned that Trump could consider it a success if China agrees to guarantee rare-earth supplies in trade talks.

    “I don’t think there will be such a deal or, if there is, that it will last,” Scissors said. “But it is a threat to U.S. economic independence.”

    David Abraham, a rare-metals expert who wrote the book “The Elements of Power,” said new U.S. mines are years away.

    “Everyone agrees the U.S. still has to work out a deal with the Chinese because American companies need more rare earths and specialized magnets than can be produced domestically,” he said.

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    Tang reported from Washington.

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  • European postal services suspend shipment of packages to US over import tariffs

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    ATHENS, Greece — Multiple postal services around Europe announced Saturday that they are suspending the shipment of many packages to the United States amid a lack of clarity over new import duties.

    Postal services in Germany, Denmark, Sweden and Italy said they will stop shipping most merchandise to the U.S. effective immediately. France and Austria will follow Monday, and the United Kingdom Tuesday.

    Under a decree signed by President Donald Trump last month, international goods that were previously exempt from U.S. tariffs — those valued under $800 — will be subject to import duties from Aug. 29. Letters, books, gifts and small parcels worth less than $100 will continue to be exempt.

    A trade framework agreed by the U.S. and the European Union last month set a 15% tariff on the vast majority of products shipped from the EU.

    Many European postal services say they are pausing deliveries now because they cannot guarantee the goods will enter the U.S. before Aug. 29. They cite ambiguity about what kind of goods are covered by the new rules, and the lack of time to process their implications.

    Starting Saturday, Deutsche Post and DHL Parcel Germany said they “will no longer be able to accept and transport parcels and postal items containing goods from business customers destined for the US.”

    Postnord, the Nordic logistics company, and Italy’s postal service announced similar suspensions effective Saturday.

    “In the absence of different instructions from US authorities … Poste Italiane will be forced, like other European postal operators, to temporarily suspend acceptance of all shipments containing goods destined for the United States, starting August 23. Mail shipments not containing merchandise will continue to be accepted,” Poste Italiane said Friday.

    Shipping by services such as DHL Express remains possible, it added.

    Björn Bergman, head of PostNord’s Group Brand and Communication, said the pause was “unfortunate but necessary to ensure full compliance of the newly implemented rules.”

    In the Netherlands, PostNL spokesperson Wout Witteveen said the Trump administration is pressing ahead with the new duties despite U.S. authorities lacking a system to collect them. He said that PostNL is working closely with its U.S. counterparts to find a solution.

    “If you have something to send to America, you should do it today,” Witteveen told The Associated Press.

    Austrian Post, Austria’s leading logistics and postal service provider, stated that the last acceptance of commercial shipments to the U.S., including Puerto Rico, will take place Tuesday.

    France’s national postal service, La Poste, said the U.S. did not provide full details or allow enough time for the French postal service to prepare for new customs procedures.

    ″Despite discussions with U.S. customs services, no time was provided to postal operators to re-organize and assure the necessary computer updates to conform to the new rules,″ it said in a statement.

    The UK’s Royal Mail said it would halt U.S. shipments on Tuesday “to allow time for those packages to arrive before duties kick in.” Items originating in the U.K. will require a 10% duty for items over $100, it said.

    PostEurop, an association of 51 European public postal operators, said that if no solution can be found by Aug. 29 all its members will likely follow suit.

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    Angela Charlton in Paris, Costas Kantouris in Thessaloniki, Greece, Stephanie Lichtenstein in Vienna, Brian Melley in London and Molly Quell in Amsterdam contributed to this resport.

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  • Sony raises the price of the Playstation 5 in the US

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    NEW YORK — Sony has raised the price of its PlayStation 5 consoles being sold in the United States by $50.

    “Similar to many global businesses, we continue to navigate a challenging economic environment,” Sony Global Marketing Vice President Isabelle Tomatis wrote in a blog post. “As a result, we’ve made the difficult decision to increase the recommended retail price for PlayStation 5 consoles in the U.S. starting on August 21.”

    The price change affects the standard Playstation 5, the Digital Edition and the Pro. According to Sony, prices for games and accessories remain unchanged and that this round of increases only affects consoles sold in the U.S.

    When the Tokyo-based Sony reported earnings earlier in August, the company said it was working to diversify its supply chain to alleviate the impact of U.S. tariffs.

    Sony is the last of the big three console makers to raise prices this year. Microsoft bumped up prices for the Xbox consoles in March, and Nintendo has increased the prices for both its original Switch console and accessories for the Switch 2.

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  • Many retailers offer ‘returnless refunds.’ Just don’t expect them to talk much about it

    Many retailers offer ‘returnless refunds.’ Just don’t expect them to talk much about it

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    It’s one of the most under-publicized policies of some of the biggest U.S. retailers: sometimes they give customers full refunds and let them keep unwanted items too.

    Returnless refunds are a tool that more retailers are using to keep online shoppers happy and to reduce shipping fees, processing time and other ballooning costs from returned products.

    Companies such as Amazon, Walmart and Target have decided some items are not worth the cost or hassle of getting back. Think a $20 T-shirt that might cost $30 in shipping and handling to recover. There are also single-use items, such as a package of plastic straws, that might be difficult to resell or medicines that could be unsafe to market again.

    Analysts say the companies offering returnless refunds do it somewhat sporadically, typically reserving the option for low-cost objects or ones with limited resale value. But some online shoppers said they’ve also been allowed to keep more pricey products.

    Dalya Harel, 48, received a return-free refund recently after ordering a desk from Amazon that cost roughly $300. When the desk arrived, she noticed it was missing some key pieces and would be impossible to put together, Harel said. She couldn’t request a replacement and have it within a reasonable time for the office of her New York lice detection removal service because the item was out of stock.

    Harel, who routinely buys towels and other products from Amazon for her business, said her team reached out to the company’s customer service line. She was pleasantly surprised to hear she would get a refund without having to send back the desk.

    “That’s one less headache to deal with,” Harel said. “It was really nice for us to not have to make an extra trip up to the post office.”

    She used the desk pieces to create makeshift shelves in her office in Brooklyn.

    While the retail practice of letting customers keep merchandise and get their money back is not exactly a trade secret, the way it works is shrouded in mystery. Companies are not keen to publicize the circumstances in which they issue returnless refunds due to concerns over the potential for return fraud.

    Even if brands don’t provide details about such policies on their websites, returnless refunds are expanding in at least some retail corners.

    Amazon, which industry experts say has engaged in the practice for years, announced in August that it would extend the option to the third-party sellers who drive most of the sales on the e-commerce giant’s platform. Under the program, sellers who use the company’s fulfillment services in the U.S. could choose to offer customers a traditional refund for purchases under $75 along with no obligation to return what they ordered.

    Amazon did not immediately respond to questions about how the program works. But publicly, it has pitched returnless refunds more directly to international sellers and those who offer cheaper goods. Items sold in an upcoming section of Amazon’s website, which will allow U.S. shoppers to buy low-cost goods shipped directly from China, will also be eligible for returnless refunds, according to documents seen by The Associated Press.

    In January, Walmart gave a similar option to merchants who sell products on its growing online marketplace, leaving it up to sellers to set price limits and determine if or how they want to participate.

    China-founded e-commerce companies Shein and Temu say they also offer returnless refunds on a small number of orders, as does Target, the online shopping site Overstock and pet products e-tailer Chewy, which some customer said had encouraged them to donate unwanted items to local animal shelters.

    Wayfair, another online retailer cited by some customers as offering returnless refunds, did not reply to a request for comment on its policies.

    Overall, retailers and brands tend to be careful about how often they let customers keep items for free. Many of them are deploying algorithms to determine who should be given the option and who should not.

    To make the decision, the algorithms assess multiple factors, including the extent to which a shopper should be trusted based on prior purchasing – and returning – patterns, shipping costs and the demand for the product in the customer’s hands, according to Sender Shamiss, CEO of goTRG, a reverse logistics company that works with retailers like Walmart.

    Optoro, a company that helps streamline returns for Best Buy, Staples and Gap Inc., has observed retailers assessing the lifetime value of a customer and extending returnless refunds as a type of unofficial, discreet loyalty benefit, according to CEO Amena Ali.

    The king of online retail appeared to verify the process works that way.

    In a statement, Amazon said it offers returnless refunds on a “very small number” of items as a “convenience to customers.”

    The company also said it’s hearing positive feedback from sellers about its new program that authorized them to tell customers they could keep some products and still be reimbursed. Amazon said it was monitoring for signs of fraud and setting eligibility criteria for sellers and customers. It didn’t provide additional details on what that encompassed.

    Some retailers also are stiffening the liberal return policies they long employed to encourage online orders. Shoppers who enjoyed making purchases on their computers or cellphones became accustomed to loading up their digital shopping baskets with the intent of returning items they ended up not liking.

    Shopping online also grew significantly during the COVID-19 pandemic, when homebound consumers reduced their trips to stores and relied on sites like Amazon for everyday items. Retail companies have talked in recent years about returns becoming more expensive to process due to the growing volume, rising inflation and labor costs.

    Last year, U.S. consumers returned $743 billion worth of merchandise, or 14.5% of the products they purchased – up from 10.6% in 2020, according to the National Retail Federation. In 2019, returned merchandise was valued at $309 billion, according to loss prevention company Appriss Retail.

    Last year, roughly 14% of returns were fraudulent, costing retailers $101 billion in losses, according to a joint report from the National Retail federation and Appriss Retail. The problem spans from low-level forms of fraud – such as shoppers returning already worn clothing – to more complicated schemes by fraudsters who return shoplifted merchandise or items purchased on stolen credit cards.

    To deter excessive returns, some retailers, including H&M, Zara and J. Crew, started charging customers return fees in the past year. Others have shortened their return windows. Some shopping sites, such as the Canadian retailer Ssense, have threatened to kick frequent returners off their platforms if they suspect abuse of their policies.

    However, retailers don’t all view frequent returners in the same way. Such customers could be seen as “good returners” if they purchase – and keep – many more items than they send back, Ali said.

    “Oftentimes, your most profitable customers tend to be high returners,” she said.

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  • Pentagon audit says Boeing cleaned up on Air Force parts, including soap dispensers marked up 8,000%

    Pentagon audit says Boeing cleaned up on Air Force parts, including soap dispensers marked up 8,000%

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    WASHINGTON (AP) — Boeing overcharged the Air Force nearly $1 million for spare parts on C-17 cargo planes, including an 8,000% markup for simple lavatory soap dispensers, according to the Pentagon’s inspector general.

    The Defense Department’s auditor reviewed prices paid for 46 spare parts on the C-17 from 2018 to 2022 and found that 12 were overpriced and nine seemed reasonably priced. It couldn’t determine the fairness of prices on the other 25 items.

    The Office of the Inspector General said it reviewed the soap dispenser prices after getting a hotline tip.

    Boeing disputed the findings.

    “We are reviewing the report, which appears to be based on an inapt comparison of the prices paid for parts that meet aircraft and contract specifications and designs versus basic commercial items that would not be qualified or approved for use on the C-17,” Boeing said in a statement. “We will continue to work with the OIG and the U.S. Air Force to provide a detailed written response to the report in the coming days.”

    The C-17 Globemaster is one of the military’s largest cargo aircraft. It can carry multiple military vehicles, large pallets of humanitarian supplies or, in extreme circumstances, hundreds of people. The Air Force flew C-17s nonstop for two weeks during the hectic August 2021 withdrawal from Afghanistan, evacuating more than 120,000 civilians fleeing the Taliban.

    Since 2011, the U.S. government has awarded Boeing more than $30 billion in contracts to purchase needed spare parts for the C-17 and be reimbursed by the Air Force.

    Boeing is still trying to recover from financial and reputational damage caused by two deadly crashes in 2018 and 2019 of its bestselling airline jet, the 737 Max.

    This has been a particularly volatile year for the aerospace giant. It came under renewed scrutiny and federal investigations after a door plug flew off a 737 Max during an Alaska Airlines flight in January. Federal regulators limited Boeing production of the plane.

    In July, Boeing agreed to plead guilty to a felony count of conspiracy to defraud the government for misleading regulators who approved pilot training rules for the Max. That plea deal is pending before a federal judge in Texas.

    Boeing is on its third chief executive in five years, having hired an outsider who joined the company in August. Last week, Boeing reported a third-quarter loss of more than $6 billion because of charges for several commercial, defense and space programs.

    A strike by 33,000 union machinists is now seven weeks old and has crippled production of 737s, 777s and 767 freighters, cutting off much-need cash. New CEO Kelly Ortberg has announced roughly 17,000 layoffs, and the company will issue new stock to raise up to $19 billion to shore up its debt-laden balance sheet.

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    Koenig reported from Dallas.

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  • US retailers brace for potential pain from a longshoremen’s strike

    US retailers brace for potential pain from a longshoremen’s strike

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    With a dockworkers’ strike threatening to close ports on the East and Gulf coasts beginning this week, Chris Butler is growing worried.

    Butler is CEO of the National Tree Company, and, like many businesses, his is counting on shipments that are en route from Asia but won’t reach their ports before an expected strike by longshoremen starting at 12:01 a.m. Eastern time Tuesday.

    The company, based in New Jersey, is an importer of artificial Christmas trees and other holiday decorations. If a strike were to last just a few days, there might be time afterward to unload the trees, transport them to warehouses and have them ready for customers this season.

    Yet if a strike were to keep ports closed until, say, November, about 150,000 trees might not arrive in time for the peak shopping season, imposing costs on National Tree and other businesses. In a worst-case scenario, those costs, multiplied across industries, could fuel inflation and pressure the U.S. economy.

    “Definitely not an ideal situation,” Butler said.

    National Tree already has stockpiled or delivered most of the roughly 2 million artificial trees it sells each year. But it would lose revenue if 150,000 of the trees got stuck in the pipeline.

    Other businesses face the same predicament, with goods that could be stranded at sea if 45,000 members of the International Longshoremen’s Association make good on their threat to strike. They could shut down 36 ports from Maine to Texas that handle about half the goods shipped into and out of the United States. (West Coast dockworkers belong to a different union and aren’t involved in the strike.)

    A prolonged strike would force companies to pay shippers for the delays, and goods could arrive too late for the high point of holiday shopping season. On Friday, top Biden administration officials met with port operators and told them they should negotiate with the union ahead of Tuesday, according to a White House official who insisted on anonymity to discuss an ongoing meeting.

    Butler says he’s hoping for an agreement or for government intervention to halt a strike. But the U.S. Maritime Alliance, which represents shippers and ports, and the longshoremen’s union haven’t met since June. And no talks are scheduled.

    The union is demanding significantly higher wages and a total ban on the automation of cranes, gates and moving containers in the loading and unloading of freight.

    The Toy Association, the nation’s leading toy trade group, was among about 200 organizations that asked President Joe Biden in a letter this month to work with both sides to reach an agreement. The National Grain and Feed Association also urged Biden to take action to avert a strike, which would come just as harvest season gets underway.

    Their push has put Biden and Vice President Kamala Harris, the Democratic presidential nominee, in a sensitive position: Both have courted union support and don’t want to be seen as pressuring the longshoremen to reach a settlement. Yet if an extended strike were to cause shortages of consumer goods or fuel high inflation, it could cost Harris votes in the November election.

    Under the Taft-Hartley Act, Biden could seek a court order to suspend the strike for an 80-day cooling-off period. Robyn Patterson, a White House spokesperson, said in a statement that the administration has never invoked the act and isn’t considering it now.

    Biden and Congress did step in two years ago to block a looming freight rail strike and force those workers to accept a deal because of widespread fears that a rail strike would have damaged the economy.

    Alex Hertel-Fernandez, an associate professor of international and public affairs at Columbia University who served as a Labor Department official under Biden, suggested that the administration will follow the playbook it used in talks last year between West Coast ports and the union there: Mediating negotiations without directly intervening.

    Greg Ahearn, CEO of the Toy Association, said a strike would happen at a critical moment for toy sellers and makers: Up to 60% of annual sales occur from October through December. Though some toy companies shipped goods earlier, Ahearn said a strike would make it hard to replenish hot-selling items.

    A strike, he warned, could raise toy prices “based on scarcity and increased costs.”

    At National Tree, Butler and his crew began preparing for a strike in July. They accelerated shipments for everything they could. But one major retail client, he said, asked for trees early. And until recently, factories in China and elsewhere couldn’t produce the rest of National Tree’s orders.

    Ships containing the trees are on the way to New York but won’t get there before Tuesday. A prolonged strike, Butler said, would force most of the trees to be warehoused until next Christmas season.

    A longshoremen’s strike would further distress a global supply chain that has already endured slowdowns from attacks by Yemen’s Houthi rebels on commercial shipping. Those attacks have all but shut down the use of the Red Sea and Suez Canal, said Jonathan Gold, vice president of supply chain and customs policy at the National Retail Federation. The attacks are forcing longer transit times for vessels that must navigate around the Cape of Good Hope to reach East Coast and Gulf Coast ports.

    A dockworkers’ strike, Gold said, could prove even more damaging than the pandemic-induced port congestion in 2021 and 2022, when cargo was allowed to move, albeit slowly.

    Eastern ports could be left at a standstill. Gold noted that carriers are already announcing surcharges on containers to address potential disruptions, a trend that could elevate inflation.

    Many retailers might find it difficult to charge customers more to make up for those expenses. Most vulnerable, Gold said, would be small businesses that don’t import directly and lack the financial resources to incur higher costs.

    Shippers could reroute some cargo to West Coast ports. But those ports couldn’t come close to absorbing the additional cargo. The Port of Los Angeles, for example, moved 960,000 containers in August — about 80% of its capacity — said Gene Seroka, its executive director.

    The major Western railroads, Union Pacific and BNSF, have added capacity to their systems to handle more freight as imports have increased. Eastern railroads CSX and Norfolk Southern say they can move cars and crews to handle more freight coming to Chicago from the West. But it’s not clear just how much more the railroads can manage.

    In any case, Butler said, it would be too costly for him to ship trees across the country by rail.

    Taylor Green, co-founder of landscaping company Artificial Grass Solutions in Los Angeles, which imports artificial turf, said he bought 25% more turf than usual to ensure there would be enough for clients’ projects. He also made arrangements with alternative suppliers in case the strike goes on indefinitely. If it does, Green said, price increases would likely be necessary.

    Still, like some larger retailers and manufacturers, Artificial Grass says it’s better prepared for shortages than it was during the pandemic.

    “We’ve learned to be proactive rather than reactive,” Green said.

    ____

    Associated Press Writers Anne D’Innocenzio and Mae Anderson in New York, Josh Boak in Washington and Josh Funk in Omaha, Nebraska, contributed to this report.

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  • US retailers brace for potential pain from a longshoremen’s strike

    US retailers brace for potential pain from a longshoremen’s strike

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    With a dockworkers’ strike threatening to close ports on the East and Gulf coasts beginning this week, Chris Butler is growing worried.

    Butler is CEO of the National Tree Company, and, like many businesses, his is counting on shipments that are en route from Asia but won’t reach their ports before an expected strike by longshoremen starting at 12:01 a.m. Eastern time Tuesday.

    The company, based in New Jersey, is an importer of artificial Christmas trees and other holiday decorations. If a strike were to last just a few days, there might be time afterward to unload the trees, transport them to warehouses and have them ready for customers this season.

    Yet if a strike were to keep ports closed until, say, November, about 150,000 trees might not arrive in time for the peak shopping season, imposing costs on National Tree and other businesses. In a worst-case scenario, those costs, multiplied across industries, could fuel inflation and pressure the U.S. economy.

    “Definitely not an ideal situation,” Butler said.

    National Tree already has stockpiled or delivered most of the roughly 2 million artificial trees it sells each year. But it would lose revenue if 150,000 of the trees got stuck in the pipeline.

    Other businesses face the same predicament, with goods that could be stranded at sea if 45,000 members of the International Longshoremen’s Association make good on their threat to strike. They could shut down 36 ports from Maine to Texas that handle about half the goods shipped into and out of the United States. (West Coast dockworkers belong to a different union and aren’t involved in the strike.)

    A prolonged strike would force companies to pay shippers for the delays, and goods could arrive too late for the high point of holiday shopping season. On Friday, top Biden administration officials met with port operators and told them they should negotiate with the union ahead of Tuesday, according to a White House official who insisted on anonymity to discuss an ongoing meeting.

    Butler says he’s hoping for an agreement or for government intervention to halt a strike. But the U.S. Maritime Alliance, which represents shippers and ports, and the longshoremen’s union haven’t met since June. And no talks are scheduled.

    The union is demanding significantly higher wages and a total ban on the automation of cranes, gates and moving containers in the loading and unloading of freight.

    The Toy Association, the nation’s leading toy trade group, was among about 200 organizations that asked President Joe Biden in a letter this month to work with both sides to reach an agreement. The National Grain and Feed Association also urged Biden to take action to avert a strike, which would come just as harvest season gets underway.

    Their push has put Biden and Vice President Kamala Harris, the Democratic presidential nominee, in a sensitive position: Both have courted union support and don’t want to be seen as pressuring the longshoremen to reach a settlement. Yet if an extended strike were to cause shortages of consumer goods or fuel high inflation, it could cost Harris votes in the November election.

    Under the Taft-Hartley Act, Biden could seek a court order to suspend the strike for an 80-day cooling-off period. Robyn Patterson, a White House spokesperson, said in a statement that the administration has never invoked the act and isn’t considering it now.

    Biden and Congress did step in two years ago to block a looming freight rail strike and force those workers to accept a deal because of widespread fears that a rail strike would have damaged the economy.

    Alex Hertel-Fernandez, an associate professor of international and public affairs at Columbia University who served as a Labor Department official under Biden, suggested that the administration will follow the playbook it used in talks last year between West Coast ports and the union there: Mediating negotiations without directly intervening.

    Greg Ahearn, CEO of the Toy Association, said a strike would happen at a critical moment for toy sellers and makers: Up to 60% of annual sales occur from October through December. Though some toy companies shipped goods earlier, Ahearn said a strike would make it hard to replenish hot-selling items.

    A strike, he warned, could raise toy prices “based on scarcity and increased costs.”

    At National Tree, Butler and his crew began preparing for a strike in July. They accelerated shipments for everything they could. But one major retail client, he said, asked for trees early. And until recently, factories in China and elsewhere couldn’t produce the rest of National Tree’s orders.

    Ships containing the trees are on the way to New York but won’t get there before Tuesday. A prolonged strike, Butler said, would force most of the trees to be warehoused until next Christmas season.

    A longshoremen’s strike would further distress a global supply chain that has already endured slowdowns from attacks by Yemen’s Houthi rebels on commercial shipping. Those attacks have all but shut down the use of the Red Sea and Suez Canal, said Jonathan Gold, vice president of supply chain and customs policy at the National Retail Federation. The attacks are forcing longer transit times for vessels that must navigate around the Cape of Good Hope to reach East Coast and Gulf Coast ports.

    A dockworkers’ strike, Gold said, could prove even more damaging than the pandemic-induced port congestion in 2021 and 2022, when cargo was allowed to move, albeit slowly.

    Eastern ports could be left at a standstill. Gold noted that carriers are already announcing surcharges on containers to address potential disruptions, a trend that could elevate inflation.

    Many retailers might find it difficult to charge customers more to make up for those expenses. Most vulnerable, Gold said, would be small businesses that don’t import directly and lack the financial resources to incur higher costs.

    Shippers could reroute some cargo to West Coast ports. But those ports couldn’t come close to absorbing the additional cargo. The Port of Los Angeles, for example, moved 960,000 containers in August — about 80% of its capacity — said Gene Seroka, its executive director.

    The major Western railroads, Union Pacific and BNSF, have added capacity to their systems to handle more freight as imports have increased. Eastern railroads CSX and Norfolk Southern say they can move cars and crews to handle more freight coming to Chicago from the West. But it’s not clear just how much more the railroads can manage.

    In any case, Butler said, it would be too costly for him to ship trees across the country by rail.

    Taylor Green, co-founder of landscaping company Artificial Grass Solutions in Los Angeles, which imports artificial turf, said he bought 25% more turf than usual to ensure there would be enough for clients’ projects. He also made arrangements with alternative suppliers in case the strike goes on indefinitely. If it does, Green said, price increases would likely be necessary.

    Still, like some larger retailers and manufacturers, Artificial Grass says it’s better prepared for shortages than it was during the pandemic.

    “We’ve learned to be proactive rather than reactive,” Green said.

    ____

    Associated Press Writers Anne D’Innocenzio and Mae Anderson in New York, Josh Boak in Washington and Josh Funk in Omaha, Nebraska, contributed to this report.

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  • Longshoremen at key US ports threatening to strike over automation and pay

    Longshoremen at key US ports threatening to strike over automation and pay

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    Determined to thwart the automating of their jobs, about 45,000 dockworkers along the U.S. East and Gulf Coasts are threatening to strike on Oct. 1, a move that would shut down ports that handle about half the nation’s cargo from ships.

    The International Longshoremen’s Union is demanding significantly higher wages and a total ban on the automation of cranes, gates and container movements that are used in the loading or loading of freight at 36 U.S. ports. Whenever and however the dispute is resolved, it’s likely to affect how freight moves in and out of the United States for years to come.

    If a strike were resolved within a few weeks, consumers probably wouldn’t notice any major shortages of retail goods. But a strike that persists for more than a month would likely cause a shortage of some consumer products, although most holiday retail goods have already arrived from overseas.

    A prolonged strike would almost certainly hurt the U.S. economy. Even a brief strike would cause disruptions. Heavier vehicular traffic would be likely at key points around the country as cargo was diverted to West Coast ports, where workers belong to a different union not involved in the strike. And once the longshoremen’s union eventually returned to work, a ship backlog would likely result. For every day of a port strike, experts say it takes four to six days to clear it up.

    “I think everyone’s a bit nervous about it,” said Mia Ginter, director of North America ocean shipping for C.H. Robinson, a logistics firm. “The rhetoric this time with the ILA is at a level we haven’t seen before.”

    The longshoremen’s union and the United States Maritime Alliance, which represents the ports, haven’t met to negotiate since June, when the union said it suspended national talks to first complete local port agreements. No further national contract talks have been scheduled.

    Harold Daggett, the union president, warned earlier this month that the longshoremen stood ready to strike once their contract expires on Sept. 30.

    “We are very far apart,” Daggett said. “Mark my words, we’ll shut them down Oct. 1 if we don’t get the kind of wages we deserve.”

    Top-scale port workers now earn a base pay of $39 an hour, or just over $81,000 a year. But with overtime and other benefits, some can make in excess of $200,000 annually. Neither the union nor the ports would discuss pay levels. But a 2019-2020 report by the Waterfront Commission, which oversees New York Harbor, said about a third of the longshoremen based there made $200,000 or more.

    Daggett contends, though, that higher-paid longshoremen work up to 100 hours a week, most of it overtime, and sacrifice much of their family time in doing so.

    The Maritime Alliance has said it’s committed to resuming talks and avoiding the first national longshoremen’s strike since 1977. It has accused the union of having already decided in advance to walk off the job.

    “We need to sit down and negotiate a new agreement that avoids an unnecessary and costly strike that will be detrimental to both sides,” the alliance said in a statement.

    In the case of a short-lived strike, industry experts say consumers wouldn’t likely notice shortages of store goods during the holiday shopping season. Most retailers had goods transported ahead of the usual pre-holiday shipping season, and they’re already stored in warehouses.

    “It would be an inconvenience, but it’s not going to be ‘Santa’s not showing up,’ ” said Jonathan Chappell, senior managing director of transportation at Evercore ISI, an investment research firm.

    Imports to ports are up 10% this year over 2023 on the East Coast and 20% on the West Coast, indicating that some freight was shipped in anticipation of a strike, said Ben Nolan, a transportation analyst with Stifel.

    The longshoreman’s union, Nolan suggested, commands some leverage going into a presidential election, with memories still fresh of jammed ports and clogged supply chains that followed the pandemic recession. Unions also have drawn support this year from political candidates who have been courting the labor vote.

    “If ever there was a time that labor can get what they want,” Nolan said, “it’s right now.”

    If a strike were to extend beyond a month or so, spot shortages of goods could develop. Some manufacturers could run short of parts, notably in the auto and pharmaceutical industries, which generally don’t stock large parts inventories. Exports of autos and other goods that move through the East Coast also could be affected.

    Most analysts don’t expect President Joe Biden to intervene, as he and Congress did to head off a railroad strike in 2022, at least not before the Nov. 5 presidential election. Robinson, of the logistics firm C.H. Robinson, noted that the administration cannot legally impose a contract on the dockworkers before a strike. But if a strike were deemed to endanger national health or safety, Ginter said, Biden could, under the Taft-Hartley Act, seek a court order for an 80-day cooling-off period. This would suspend the strike.

    Analysts say the union’s initial demands included a 77% pay raise over the course of a six-year contract. Daggett, the union president, said sizable pay raises would make up for the inflation spike of the past few years.

    And he said it would give workers a share of the billions the companies have earned, especially during the pandemic. Copenhagen-based Maersk, among the world’s largest container shipping companies, made more than $50 billion in profits over the past four years. Earnings, though, dropped substantially in 2023 as pandemic-era consumer demand eased and brought sky-high freight rates back down.

    Daggett said the union members expect to be waging their biggest fight — against the automation of job functions at ports — well into the future.

    “We do not believe that robotics should take over a human being’s job,” he said. “Especially a human being that’s historically performed that job.”

    As an example, he pointed to a gate that automatically processes trucks without union labor at the port in Mobile, Alabama. The gate has been in place since 2008.

    The Maritime Alliance has said it offered, as part of a new contract, to keep current provisions that bar fully automated terminals and block the use of semi-automated equipment without an agreement from both sides on protecting human jobs.

    Experts say it’s not altogether clear whether automation would lead to layoffs.

    A 2022 study by the Economic Roundtable of Los Angeles that was funded by the West Coast dockworkers union found that automation cost 572 jobs each year in 2020 and 2021 at partially automated terminals at the ports of Long Beach and Los Angeles.

    But another study that same year by a professor at the University of California, Berkeley, that was commissioned by port operators and shippers concluded that between 2015, when Los Angeles-area ports adopted some automation, and 2021, paid hours for port union members grew 11.2%.

    At the huge Port of Rotterdam, one of the world’s most automated ports, union workers pushed for early-retirement packages and work-time reductions as a means to preserve jobs. And in the end, mechanization didn’t cause significant job losses, a researcher from Erasmus University in the Netherlands found.

    U.S. ports trail their counterparts in Asia and Europe in the use of automation. Analysts note that most U.S. ports take longer to unload container ships than do those in Asia and Europe and suggest that without more automation, they could become even less competitive. Shippers might send more cargo to Mexican or Canadian ports and then on to the U.S. by rail or truck, said Eleftherios Iakovou, associate director of supply chain resilience at Texas A&M University.

    He suggested that the two sides discuss the use of automation to augment the functions of human workers rather than to displace them.

    Any final reckoning over automation, though, remains a long way off. For shippers to abandon U.S. ports, Mexican ports would have to become more efficient at the same time that U.S. ports became “prohibitively inefficient,” said Stifel’s Nolan.

    “I do think there’s some validity to it, but it’s not a this-decade kind of issue,” he said.

    In the meantime, if there is a strike, analysts say West Coast ports could pick up at least some additional freight that might be diverted from Eastern ports, especially from Asia. But they couldn’t handle it all. Neither could the U.S. rail system.

    “The East Coast has grown a lot,” Nolan said. “There’s just no way to get around it.”

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  • Shein discloses it found 2 cases of child labor in its supply chain last year

    Shein discloses it found 2 cases of child labor in its supply chain last year

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    Fast-fashion giant Shein said it discovered two cases of child labor in its supply chain last year.

    In its annual sustainability report, Shein disclosed this week that it found minors under age 15 employed by manufacturers that make products for the company. Shein, which mainly sources its products from China, did not say where it found the child labor cases.

    The company said it suspended product orders from the suppliers when it discovered the violations. Both cases were resolved “swiftly” and involved remediation steps, such as ending contracts with underage employees and paying them any outstanding wages, Shein said. The online retailer resumed working with the manufacturers after they beefed up screening for new hires.

    The disclosure comes as some advocacy groups – such as Amnesty International UK – are pushing back on a possible listing of Shein on the London Stock Exchange due to labor and environmental concerns.

    The company, which was founded in China but is now based in Singapore, had also reportedly attempted to file a confidential IPO application to the U.S. Securities and Exchange Commission last year.

    Shein said in its report that it updated its policies around labor violations in October 2023.

    Before, suppliers engaging in practices like child or forced labor had their orders suspended and were given 30 days for remediation. Now, the company says it will “immediately proceed to terminate” ties with suppliers who engage in these violations.

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  • Shein discloses it found 2 cases of child labor in its supply chain last year

    Shein discloses it found 2 cases of child labor in its supply chain last year

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    Fast-fashion giant Shein said it discovered two cases of child labor in its supply chain last year.

    In its annual sustainability report, Shein disclosed this week that it found minors under age 15 employed by manufacturers that make products for the company. Shein, which mainly sources its products from China, did not say where it found the child labor cases.

    The company said it suspended product orders from the suppliers when it discovered the violations. Both cases were resolved “swiftly” and involved remediation steps, such as ending contracts with underage employees and paying them any outstanding wages, Shein said. The online retailer resumed working with the manufacturers after they beefed up screening for new hires.

    The disclosure comes as some advocacy groups – such as Amnesty International UK – are pushing back on a possible listing of Shein on the London Stock Exchange due to labor and environmental concerns.

    The company, which was founded in China but is now based in Singapore, had also reportedly attempted to file a confidential IPO application to the U.S. Securities and Exchange Commission last year.

    Shein said in its report that it updated its policies around labor violations in October 2023.

    Before, suppliers engaging in practices like child or forced labor had their orders suspended and were given 30 days for remediation. Now, the company says it will “immediately proceed to terminate” ties with suppliers who engage in these violations.

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  • Possible work stoppage at Canada’s two largest railroads could disrupt US supply chain next week

    Possible work stoppage at Canada’s two largest railroads could disrupt US supply chain next week

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    DETROIT (AP) — Canada’s two largest railroads are starting to shut down their shipping networks as a labor dispute with the Teamsters union threatens to cause lockouts or strikes that would disrupt cross-border trade with the U.S.

    Both the Canadian Pacific Kansas City and Canadian National railroads, which haul millions of tons of freight across the border, have stopped taking certain shipments of hazardous materials and refrigerated products.

    Both are threatening to lock out Teamsters Canada workers starting Thursday if deals are not reached.

    On Tuesday, CPKC will stop all shipments that start in Canada and all shipments originating in the U.S. that are headed for Canada, the railroad said Saturday.

    The Canadian Press reported that on Friday, Canadian National barred container imports from U.S. partner railroads.

    Jeff Windau, industrials analyst for Edward Jones & Co., said his firm expects work stoppages to last only a few days, but if they go longer, there could be significant supply chain disruptions.

    “If something would carry on more of a longer term in nature, then I think there are some significant potential issues just given the amount of goods that are handled each day,” Windau said. “By and large the rails touch pretty much all of the economy.”

    The two railroads handle about 40,000 carloads of freight each day, worth about $1 billion, Windau said. Shipments of fully built automobiles and auto parts, chemicals, forestry products and agricultural goods would be hit hard, he said, especially with harvest season looming.

    Both railroads have extensive networks in the U.S., and CPKC also serves Mexico. Those operations will keep running even if there is a work stoppage.

    CPKC said it remains committed to avoiding a work stoppage that would damage Canada’s economy and international reputation. “However we must take responsible and prudent steps to prepare for a potential rail service interruption next week,” spokesman Patrick Waldron said in a statement.

    Shutting down the network will allow the railroad to get dangerous goods off of its network before any stoppage, CPKC said.

    Union spokesman Christopher Monette said in an email Saturday that negotiations continue, but the situation has shifted from a possible strike to “near certain lockout” by the railroads.

    CPKC said bargaining is scheduled to continue on Sunday with the union, which represents nearly 10,000 workers at both railroads. The company said it continues to bargain in good faith.

    Canadian National said in a statement Friday that there had been no meaningful progress in negotiations and it hoped the union “will engage meaningfully” during a meeting scheduled for Saturday.

    “CN wants a resolution that allows the company to get back to what it does best as a team, moving customers’ goods and the economy,” the railroad said.

    Negotiations have been going on since last November, and contracts expired at the end of 2023. They were extended as talks continued.

    The union said company demands on crew scheduling, rail safety and worker fatigue are the main sticking points.

    Concerns about the quality of life for rail workers dealing with demanding schedules and no paid sick time nearly led to a U.S. rail strike two years ago before Congress intervened and blocked a walkout. The major U.S. railroads have made progress since then in offering paid sick time to most rail workers and trying to improve schedules.

    Windau said the trucking industry currently has a lot of excess capacity and might be able to make up some of the railroads’ shipping volumes, but, “You’re not going to be able to replace all of that with trucking.”

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  • Possible work stoppage at Canada’s two largest railroads could disrupt US supply chain next week

    Possible work stoppage at Canada’s two largest railroads could disrupt US supply chain next week

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    DETROIT — Canada’s two largest railroads are starting to shut down their shipping networks as a labor dispute with the Teamsters union threatens to cause lockouts or strikes that would disrupt cross-border trade with the U.S.

    Both the Canadian Pacific Kansas City and Canadian National railroads, which haul millions of tons of freight across the border, have stopped taking certain shipments of hazardous materials and refrigerated products.

    Both are threatening to lock out Teamsters Canada workers starting Thursday if deals are not reached.

    On Tuesday, CPKC will stop all shipments that start in Canada and all shipments originating in the U.S. that are headed for Canada, the railroad said Saturday.

    The Canadian Press reported that on Friday, Canadian National barred container imports from U.S. partner railroads.

    Jeff Windau, industrials analyst for Edward Jones & Co., said his firm expects work stoppages to last only a few days, but if they go longer, there could be significant supply chain disruptions.

    “If something would carry on more of a longer term in nature, then I think there are some significant potential issues just given the amount of goods that are handled each day,” Windau said. “By and large the rails touch pretty much all of the economy.”

    The two railroads handle about 40,000 carloads of freight each day, worth about $1 billion, Windau said. Shipments of fully built automobiles and auto parts, chemicals, forestry products and agricultural goods would be hit hard, he said, especially with harvest season looming.

    Both railroads have extensive networks in the U.S., and CPKC also serves Mexico. Those operations will keep running even if there is a work stoppage.

    CPKC said it remains committed to avoiding a work stoppage that would damage Canada’s economy and international reputation. “However we must take responsible and prudent steps to prepare for a potential rail service interruption next week,” spokesman Patrick Waldron said in a statement.

    Shutting down the network will allow the railroad to get dangerous goods off of its network before any stoppage, CPKC said.

    Union spokesman Christopher Monette said in an email Saturday that negotiations continue, but the situation has shifted from a possible strike to “near certain lockout” by the railroads.

    CPKC said bargaining is scheduled to continue on Sunday with the union, which represents nearly 10,000 workers at both railroads. The company said it continues to bargain in good faith.

    Canadian National said in a statement Friday that there had been no meaningful progress in negotiations and it hoped the union “will engage meaningfully” during a meeting scheduled for Saturday.

    “CN wants a resolution that allows the company to get back to what it does best as a team, moving customers’ goods and the economy,” the railroad said.

    Negotiations have been going on since last November, and contracts expired at the end of 2023. They were extended as talks continued.

    The union said company demands on crew scheduling, rail safety and worker fatigue are the main sticking points.

    Concerns about the quality of life for rail workers dealing with demanding schedules and no paid sick time nearly led to a U.S. rail strike two years ago before Congress intervened and blocked a walkout. The major U.S. railroads have made progress since then in offering paid sick time to most rail workers and trying to improve schedules.

    Windau said the trucking industry currently has a lot of excess capacity and might be able to make up some of the railroads’ shipping volumes, but, “You’re not going to be able to replace all of that with trucking.”

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  • Global smartphone shipments climb nearly 8% in 1st quarter as Samsung retakes the lead

    Global smartphone shipments climb nearly 8% in 1st quarter as Samsung retakes the lead

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    FILE – Samsung Galaxy Z Flip 5 Phones displayed in Seoul, South Korea, July 26, 2023. Global smartphone shipments rose nearly 8% in the first quarter, according to preliminary data from International Data Corp. It’s the third straight quarter of shipment growth and marks the return of Samsung to No. 1. (AP Photo/Ahn Young-joon, file)

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  • UPS to become the primary air cargo provider for the United States Postal Service

    UPS to become the primary air cargo provider for the United States Postal Service

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    UPS will become the primary air cargo provider for the United States Postal Service.

    The Atlanta shipping company said Monday that it had received an air cargo contract from the U.S. Postal Service that significantly expands an existing partnership between the two.

    UPS will move the majority of air cargo in the U.S. for the postal service following a transition period, according to UPS.

    Financial terms of the deal were not disclosed.

    USPS’s current air cargo contract with FedEx Corp. is set to expire in late September.

    FedEx said in a regulatory filing that it wasn’t able to reach an agreement on mutually beneficial terms to extend its contract with USPS. The company said that negotiations ended on Friday, after extensive talks.

    FedEx Express will continue to provide air transportation services domestically and to Puerto Rico until the contract expires on Sept. 29.

    During FedEx’s third-quarter conference call on March 21, Chief Customer Officer Brie Carere said that the company had provided its services to USPS for more than two decades and that the two sides were still in negotiations.

    USPS announced a four year extension of its air cargo network contract with FedEx in 2020. The mail and delivery service said that the contract provided for domestic air transportation for U.S. Mail, Priority Mail and Priority Mail Express.

    In recent years USPS has focused increasingly on lowering costs, and avenue is through transitioning from air freight to ground transportation. In February USPS Postmaster General Louis DeJoy said that USPS is looking to reduce its overall transportation costs by $3 billion over the next two years, which includes $1 billion cost savings already achieved in airfreight.

    While USPS is looking to move more to ground shipments as a cost-saving tactic, air cargo shipments have been rising globally. Last month the International Air Transport Association said that total demand for air cargo, which is measured in cargo ton-kilometers, climbed 18.4% in January compared with the prior-year period. That’s the highest annual growth in the figure since the summer of 2021.

    Shares of United Parcel Service Inc. rose nearly 2% before the opening bell Monday, while FedEx’s stock fell 2.1%

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  • Want to feel special? Stores and restaurants with paid memberships are betting on it

    Want to feel special? Stores and restaurants with paid memberships are betting on it

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    NEW YORK — How much does it cost to feel special?

    At Chuck E- Cheese, the family entertainment and pizza chain, the price is $7.99, $11.99 or $29.99 per month. At the other end of the spectrum, the founder of a shopping app called Long Story Short wants to charge members $1,000 monthly for anonymous access to such hard-to-get goods as a rare Keith Haring artwork.

    Paid loyalty programs are all the rage in the restaurant and retail worlds. Looking for reliable sales in an unpredictable spending environment, more companies have extended their points-based loyalty tiers to making their most dependable customers feel valued for an up-front fee.

    Consumers bombarded with membership offers are promised perks such as free deliveries and first dibs on new launches, but also in some cases the right to jump ahead of non-members on reservation lists and in customer service queues.

    It’s a method rooted in both the business case for treating big spenders well – it’s cheaper for businesses to keep an existing customer than to find a new one — and in the fundamental human need for belonging, said Valerie Folkes, a consumer psychologist and marketing professor emerita at the University of Southern California’s Marshall School of Business.

    “If they’re seated earlier than other people or there’s a special line for them at the registers, then they feel they’re special,” Folkes said. “It makes them feel that there’s a stronger link or a bond between themselves and the company.”

    In retailing, Target Corp. is taking on the Amazon Prime juggernaut with a paid loyalty program that will cost $49 a year between April 7 and May 18, and $99 annually thereafter. Members of Target Circle 360 can expect free two-day shipping and free deliveries of orders over $35 in as little as an hour, the company announced last week.

    Target executives said the 100 million-plus customers enrolled in the company’s free Target Circle loyalty plan already spend five times more than non-members. CEO Brian Cornell told The Associated Press the hope is the new paid membership “builds more relevance, more stickiness.”

    Chuck E. Cheese piloted a paid program with bronze, silver and gold tiers in Santee, California in December and launched it in the rest of the San Diego area in February. The program offers discounts on food and drinks and freebies like cotton candy. Members also receive free “play points,” which allow customers to play arcade games and get snacks, and e-tickets, which are typically earned from playing arcade games and redeemed for prizes. The tickets and points are automatically loaded on to the customer’s card.

    Gold tier members, for example, pay $29.99 per month, received 50% off their meals and earn 1,000 tickets. Bronze members, who pay $7.99 a month, have food and beverages discounted at 20% and get 200 tickets. The higher the tier, the better discounts and the more e-tickets and play points customers get.

    Mark Kupferman, the company’s chief insights and marketing officer, said the program offers good value for repeat customers at a time when families paying higher costs for basic necessities may feel financially stretched.

    “So this gives them options that they can come more often,“ Kupferman said. ”We want our members to feel special.”

    For companies concerned about churn rates, creating a fee-based loyalty program can seem like a win-win in terms of revenue. A 2020 McKinsey survey found members of paid loyalty programs were 60% more likely to spend more on the brand after opting in, while free loyalty programs only increased that likelihood by 30%.

    E-commerce site Hive Brands, a startup launched in 2020, wants to be the go-to online marketplace for eco-friendly cleaning products, toiletries and pantry staples from soup to nuts. But after finding shoppers not returning as frequently as hoped, it launched a loyalty program in January that costs $60 a year.

    Members get speedier shipping and a $120 credit for recurring deliveries. Hive also plans to tag them for priority treatment to ensure their inquiries or orders are dealt with first.

    “Customer care across the board for us is really important. And so we make that pretty democratic,” Hive co-founder and Chief Commercial Officer Katie Tyson said. “However, there’s lots of incremental opportunities that members are going to get with Hive in a way that nonmembers can not.”

    Tech entrepreneur Joseph Einhorn, the founder of Fancy, a shopping and scrapbooking site, is looking to take VIP rewards to a new level with Long Story Short. The $1,000 a month app still is in a testing phase, but several hundred potential power shoppers have created accounts to apply for membership, Einhorn said.

    Once admitted, they can view roughly 50,000 hand-selected luxury items, including rare watches and a private island. Members also can request to have items procured for them anonymously, and Einhorn’s team will serve as a go-between to get the best price, he said.

    “We are like a concierge,” he said. “We can get you anything and will be a buffer between you and wherever it has to come from.”

    As the number of loyalty programs with entry costs rises in the mass market, however, some experts think businesses run the risk of making customers who can’t afford to opt in feel left out and diminished.

    Alexander Chernev, a marketing professor at Northwestern University’s Kellogg School of Management, said shoppers previously satisfied with the customer service they were getting may become dissatisfied when they see others getting more.

    “It’s about whether the extra benefits ( … ) are at the expense of someone else,” Chernev said.

    Walmart was the recent subject of complaints on social media from customers who noticed some self-checkout kiosks reserved for Walmart+ members, who pay $98 per year for free next-day and two-day shipping on many online orders.

    Walmart spokeswoman Kelsey Bohl said that during times of limited self-checkout access, some stores were designating select self-serve registers for Walmart+ members using the retailer’s Scan and Go app and for independent contractors who make deliveries and returns for the chain and other stores.

    “The decision is intended to better manage checkout availability,” she noted in an emailed statement to The Associated Press.

    Some skeptics think paid memberships might be a way for companies to disguise cost increases or to cheat their subscribers by changing the program perks down the road.

    Anna McDonald, a senior technical writer who lives in Valparaiso, Indiana, said she’s not happy that video streaming services have started adding charges for ad-free viewing. She’s noticed hotels increasingly charging an extra fee for a flexible reservation cancellations or cutting back on providing new sheets and towels daily.

    “If you’re providing a service, it should be providing the full customer service,” McDonald, 40, said. “There are some basics that come with that. And companies are just trying to nickel and dime to the basics.”

    ___

    AP Airlines writer David Koenig in Dallas contributed to this report.

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