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[ad_1] Opinions expressed by Entrepreneur contributors are their own. Voice over Internet Protocol (VoIP) has largely replaced traditional landlines and private branch exchange (PBX) systems in...
[ad_1] The iconic Yellow Pages, a staple in homes and businesses for decades, owes its existence to a happy accident. In the late 19th century, when...
[ad_1] Opinions expressed by Entrepreneur contributors are their own. Talking on the telephone with customers is a pretty unflashy form of customer service interaction. And as...