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Tag: team culture

  • The Powerful Lesson on Culture a Manager Shared That I’ll Never Forget

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    It happened after a meeting that felt…off. 

    Nothing exploded. No one yelled. However, the energy was tense. People talked past each other, and several commitments quietly evaporated once the meeting ended. Later that day, the manager said, “This is what culture damage looks like before it becomes culture collapse.” 

    You don’t lose a healthy workplace all at once. You lose it through small, repeated behaviors that go unaddressed—missed responsibilities, defensive reactions, and negativity that spreads faster than motivation. 

    Recent research from the Society for Human Resource Management (SHRM) shows that teams with unresolved behavior issues experience significantly higher disengagement and turnover—not because employees are “bad,” but because accountability is unclear and leaders hesitate to intervene. 

    That’s where you come in. Because whether you’re leading a team or simply influencing the people around you, culture is shaped by what you tolerate. 

    The most damaging behaviors aren’t the loud ones 

    In my own experience, I have found that teams suffer most not from isolated misconduct, but from persistent low-grade behavior problems that drain energy and trust over time. In other words, culture erodes quietly. 

    The good news? You can stop that erosion faster than you think. Here are seven actions you can take right now to protect (and repair) your workplace culture: 

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    Peter Economy

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  • Why Digital Product Development Needs Strategic Oversight

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    Digital product development is moving faster than ever, and many businesses are just getting started. Research shows that investments in optimization remain at the top of executive priority lists, driving estimates that efficiency will increase by an average of 19% over the next five years. These enhancements are also expected to accelerate time to market (+17%) and lower costs (-13%).  

    Efforts to bring these gains to fruition have been, in many cases, focused on investments in digital tools. The predominant belief around operational enhancement has been that, when empowered by data and digital tools, teams across sectors will be able to iterate, release new features, and respond to customer feedback in real time. The inevitable result, of course, must be enhanced outcomes and market performance. The first part is true. The second, not as much.  

    Correcting the record 

    Though speed and innovation have reached an all-time high, many organizations still struggle to translate digital initiatives into real business value. On average, just 48% of an enterprise’s digital initiatives meet or exceed the business’s target outcomes. This puts the fallacy in the accepted digitalization narrative on full display.  

    If efficiency is up and teams are still falling short of their strategic goals, then efficiency alone cannot be the key to meeting objectives. So, what is? The answer, from what I can see, is alignment.  

    In the rush to iterate, innovate, and enhance with technology, leaders have mistaken connectivity for guaranteed cooperation. Digital tools certainly can improve strategic alignment, but cross-functional partnership is not guaranteed without additional adjustments.  

    Though emphasis on efficient delivery and productivity gains does accelerate timelines, continued visibility gaps prevent teams from seeing their work in the larger context. The result is a culture that rewards progress for its own sake, encouraging teams to keep moving even when that effort conflicts with overall objectives. Sure, it may get new solutions and updates to market more quickly, but it can wreak havoc on overall organizational health if sustained over time.

    The importance of alignment

    Take, for example, a product team with two choices:  

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    Louise K. Allen

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  • 5 Leadership Lessons from ‘Professor Messi’

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    This article was written by Evan Nierman, an Entrepreneurs’ Organization member in South Florida. He is the CEO of Red Banyan, a global PR firm specializing in brand building, communications training, and crisis management. Nierman drew leadership lessons from Lionel Messi’s actions as he led Inter Miami to the 2025 Major League Soccer Cup championship earlier this month.

    Inter Miami’s recent championship run was a major moment in American soccer, yet its significance extends far beyond the sport and contains important lessons for every organization.  

    The arrival of Lionel Messi changed the team’s belief in what was possible and shows how a leader can influence the performance and mindset of an entire organization. His presence helped the club find a clearer identity, strengthen its culture, and compete at a level it had not reached before. 

    Messi’s approach to winning on the field highlights how strong teams take shape, how confidence grows through daily habits, and how leaders elevate others through calm and steady guidance. His MLS Cup championship run provides a practical blueprint for organizations that want to grow, compete, and perform under pressure to achieve victory. 

    Here are five lessons from Professor Messi that translate directly to leadership and management in any field. 

    1. Success begins with a strong vision. 

    Inter Miami did not build its recent success on talent alone. Before Messi stepped onto the field, the organization had a vision for what it wanted to become. Ownership, guided by David Beckham, shaped the identity of the club and made decisions that aligned with that direction. Messi was a core part of this plan, and the foundation of the team’s success, but not the only key element.  

    This is a valuable reminder for leaders. Exceptional talent thrives when the destination is clear. Vision sets expectations, aligns teams, and provides a shared understanding of what success looks like. When the direction is set, the entire team moves ahead with focus and unity. 

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    Entrepreneurs’ Organization

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  • The 3-Question Formula for Better Team Meetings

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    Most leaders don’t need more meetings, they need better ones. Yet, leaders and teams tolerate the same symptoms week after week—updates no one listens to, conversations that drift, and a mysterious ability for an hour-long meeting to end with no meaningful decision made. The problem isn’t the people. It’s the prompts. 

    Meetings shape how a team thinks, behaves, and prioritizes. However, most agendas unintentionally reinforce the wrong things. Status updates over insights, activity over outcomes, and safety over candor. If you want meetings that actually improve performance, alignment, and momentum, you don’t need a new methodology. You just need three questions. These questions cut through the noise, get past politeness, and help teams think critically about where they’re heading and what’s getting in the way. 

    1. What’s something stupid that you need to stop doing? 

    Yes, stupid. Not inefficient, suboptimal, or in need of improvement. By using the blunt term, it does something powerful. It liberates honesty. 

    Organizations accumulate bad habits the way garages accumulate junk. No one remembers why something was put there. It’s just been there forever. This question gives permission to challenge legacy processes, outdated rules, pointless tasks, and the silent “we’ve always done it this way” mentality. 

    It reframes improvement from a critique to a shared pursuit. When a team identifies behaviors to stop doing, two things happen: They reclaim time and energy. They also signal that challenging the status quo is not only safe but expected. 

    Stopping something is often more productive than starting something. 

    2. What’s one thing you need to overcome your current challenge? 

    Most teams talk about challenges in vague, surface-level terms. However, rarely do they articulate one thing that would unlock progress. This question forces people to move from explanation to action. It also gives leaders valuable insight: 

    • Do people lack clarity? 
    • Do they need resources? 
    • Is there a skill gap? 
    • Is the real obstacle structural, cultural, or interpersonal? 

    Individuals get clarity on what they need, and leaders get clarity on how to support them without guessing. The question turns challenges into solvable problems and reduces the mental load that comes from carrying unspoken obstacles. 

    3. What’s one thing you need to keep doing and double down on? 

    Teams rarely take time to identify what is working. They fixate on problems, and in the process, they unintentionally abandon their strengths. This question ensures you don’t throw out the good while trying to fix the bad. It shines a light on behaviors, processes, and strategies that are delivering a return-on-investment — so you can amplify them. 

    When teams double down on their strengths, engagement increases, focus sharpens, and high-value behaviors become part of the culture instead of accidental wins. 

    Why these three questions lead to better team meetings

    Because they accomplish three things most meetings fail to do: eliminate waste, remove obstacles, and focus on what drives value. These questions are simple, but they’re not simplistic. They work because they’re designed for candor, clarity, and forward momentum. They reshape meeting culture from passive updates to meaningful dialogue. 

    How to use them  

    You can integrate these questions into: 

    • Weekly team meetings 
    • One-on-ones 
    • Project kickoffs 
    • Retrospectives 
    • Leadership roundtables 

    The key is consistency. When teams expect these questions, they start paying attention differently. Instead of hoarding frustrations, they come prepared with solutions and become more strategic by default. Perhaps most importantly, they build trust. Because when people feel empowered to speak honestly, ask for help, and celebrate wins, the team gets better—not incrementally but exponentially. 

    The opinions expressed here by Inc.com columnists are their own, not those of Inc.com.

    The final deadline for the 2026 Inc. Regionals Awards is Friday, December 12, at 11:59 p.m. PT. Apply now.

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    Andrea Olson

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  • How to Lead With Respect in Challenging Times

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    The cost of contempt in the workplace is high, but the rewards of respect are invaluable.

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    Entrepreneurs’ Organization

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