Bluevine’s AI chatbot resolves 80% of customer queries

Bank services provider Bluevine is seeing improved customer experience and efficiency through deployment of AI.  Chief Product Officer Herman Man told FinAi News Bluevine uses AI to provide its small and medium-sized business clients with:   Fraud monitoring;   Software development;  Customer assistance and servicing; and   Aiding the underwriting process.   “We’re…

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Finastra’s AI solution saves 2 hours on each loan closure

Finastra is looking to help its bank clients streamline their mortgage lending processes with AI with multiple lending solutions.  The London-based fintech has launched multiple AI-driven solutions including Loan IQ and LaserPro and is seeing banks gain efficiencies with its offerings, Andrew Bateman, executive vice president at Finastra’s lending business unit,…

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Finastra’s AI-powed solution saves 2 hours on each loan closure

Finastra is looking to help its bank clients streamline their mortgage lending processes with AI with multiple lending solutions.  The London-based fintech has launched multiple AI-driven solutions including Loan IQ and LaserPro and is seeing banks gain efficiencies with its offerings, Andrew Bateman, executive vice president at Finastra’s lending business unit,…

Read more Finastra’s AI-powed solution saves 2 hours on each loan closure