Tag: Security

Holiday phishing attempts surge every year, and scammers know people juggle subscriptions, gifts and billing changes. That makes a fake alert feel real for a split second. Stacey P. emailed to tell us that he received one of these messages and wrote:

“I thought I should forward this message to you that I received today that was ostensibly from Netflix. Without clicking on any links, I called Netflix and they advised me that my account is in good standing. They asked me to forward this to them.”

— Stacey P.

Stacey’s experience shows how convincing these emails can appear and why taking a moment to verify can make all the difference. These Netflix suspension emails look polished at first glance. When you look closer, however, the warning signs jump out.

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HOLIDAY DELIVERIES AND FAKE TRACKING TEXTS: HOW SCAMMERS TRACK YOU

Why scammers use this approach

People expect billing reminders during the holidays. When you see a familiar logo during a busy day, your guard drops for a moment. Scammers build templates that look clean, simple and trustworthy because it increases their odds of success.

Red flags inside the fake Netflix message

The Netflix scam email attempts to mimic Netflix’s branding, but several details reveal it is fraudulent.

Spelling and grammar issues

The email includes mistakes real companies would never send. It uses valldate instead of validate, Communicication instead of communication and even writes “sent to yo” with the u missing from you. Errors like these are major signs of a scam.

Strange tone and pressure tactics

The message claims your billing info failed and says your membership will be suspended within 48 hours unless you act. Criminals rely on urgency because it stops people from thinking clearly.

Fake login buttons

The bold red Restart Membership button aims to lure you into entering your credentials on a phishing page. Once you type your password and payment details, you hand them over to attackers.

Generic greeting

The message uses Dear User instead of your name. Netflix includes your account name in official communications.

Suspicious footer and address

The footer contains off wording about inbox preferences and a Scottsdale address not tied to Netflix. Real subscription providers use consistent company details.

FACEBOOK SETTLEMENT SCAM EMAILS TO AVOID NOW

A reader narrowly avoided a Netflix phishing scam by calling the company instead of clicking the email link. (Luis Boza/NurPhoto via Getty Images)

How to stay safe from the Netflix suspension scam

A few habits can protect your account even when a phishing attempt looks convincing.

1) Check your account on Netflix.com

Open Netflix on your browser or app instead of clicking any link in the email. Your account status there is always accurate.

2) Avoid entering payment details through email links

Phishing pages often copy real sites. Instead of clicking the link in the message, open your browser and type the official website address yourself. This keeps you in control and away from fake pages.

3) Use a data removal service

Scammers often pull email addresses and personal details from data broker sites. These lists fuel subscription scams that look like the Netflix alert Stacey received. A trusted data removal service can pull your information off those sites and cut down on future phishing attempts.

While no service can guarantee the complete removal of your data from the internet, a data removal service is really a smart choice. They aren’t cheap, and neither is your privacy. These services do all the work for you by actively monitoring and systematically erasing your personal information from hundreds of websites. It’s what gives me peace of mind and has proven to be the most effective way to erase your personal data from the internet. By limiting the information available, you reduce the risk of scammers cross-referencing data from breaches with information they might find on the dark web, making it harder for them to target you.

Check out my top picks for data removal services and get a free scan to find out if your personal information is already out on the web by visiting Cyberguy.com.

Get a free scan to find out if your personal information is already out on the web: Cyberguy.com.

4) Hover over links to reveal the true URL

On a computer, hovering over a link shows where it really goes. If the address looks strange, delete the message.

5) Report the scam

Forward suspicious Netflix emails to phishing@netflix.com. This helps the fraud team block similar messages.

6) Strengthen your device security

Use two-factor authentication (2FA) for your email and install strong antivirus software to catch malicious pages. The best way to safeguard yourself from malicious links that install malware, potentially accessing your private information, is to have strong antivirus software installed on all your devices. This protection can also alert you to phishing emails and ransomware scams, keeping your personal information and digital assets safe.

THE FAKE REFUND SCAM: WHY SCAMMERS LOVE HOLIDAY SHOPPERS

Scammers use polished branding and urgent language to trick users into giving up login and payment details. (Gabby Jones/Bloomberg via Getty Images)

Get my picks for the best 2025 antivirus protection winners for your Windows, Mac, Android & iOS devices at Cyberguy.com.

7) Consider an identity theft protection service

If you ever enter your billing info into a fake login page, attackers can use that data for much more than streaming fraud. Identity Theft companies can monitor personal information like your Social Security number (SSN), phone number and email address, and alert you if it is being sold on the dark web or being used to open an account. They can also assist you in freezing your bank and credit card accounts to prevent further unauthorized use by criminals.

See my tips and best picks on how to protect yourself from identity theft at Cyberguy.com.

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Kurt’s key takeaways

Stacey’s caution prevented him from becoming another victim of this email scam. These messages keep getting more believable, so spotting the red flags and using the steps above can save you time, money and frustration.

Have you seen a fake subscription alert recently that nearly fooled you? Let us know by writing to us at Cyberguy.com.

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Copyright 2025 CyberGuy.com.  All rights reserved.

As we head into the last stretch of December (and last-minute gift shopping), your doorstep is probably busier than ever. And if you’re anything like me, you’re probably also juggling shipping updates, tracking numbers, and “out for delivery” alerts from half a dozen retailers.

Unfortunately, scammers know this too, and they’ve likely been preparing for it all year. Like clockwork, I’ve already started seeing the usual wave of fake tracking texts hitting people’s phones. They look legit, they show up right when you’re expecting a package, and they rely on one inescapable truth: during the holiday rush, most of us are too overwhelmed to notice when something feels off.

No need to panic, though. You can still come out ahead of the scammers. I’ll show you what to look out for and how you can prevent being targeted in the first place.

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THE FAKE REFUND SCAM: WHY SCAMMERS LOVE HOLIDAY SHOPPERS

What fake delivery text messages look like

Most of these fake shipping texts include a “tracking link” that looks close enough to the real thing that you might tap without thinking twice about it. In some cases, like one Maryland woman found out, you may even receive fake deliveries with a QR code that works in a similar way.

These links usually lead to a spoofed tracking page that looks almost identical to the real thing. It’ll ask you to “confirm” your login or enter your delivery details. The moment you type anything in, scammers capture it and use it to access your real accounts.

Even worse, the “tracking link” may contain malware or spyware, triggering silent installs that can steal passwords, monitor keystrokes, or give scammers remote access to your device.

Red flags that reveal fake shipping and tracking messages

So how can you distinguish between a legitimate message for a delivery you’re actually waiting for and one of these scams? Here are the red flags I look for:

• Weird or slightly altered URLs. Scammers use domains that look almost right. Except there’s usually one extra letter, a swapped character, or a completely unfamiliar extension.
• Requests for additional payment. Real carriers don’t ask you to pay a “small fee” to release a package. That’s an instant giveaway.
• A package you’re not expecting. If the text is vague or you can’t match it to a recent order, pause before you tap anything.
• Delivery attempts at odd hours. “Missed delivery at 6:12 AM” or “late-night attempt” messages are usually fake. Carriers don’t normally operate like that.
• Updates that don’t match what you see in the retailer’s app or email. If Amazon says your package is arriving tomorrow, but a random text says it’s delayed or stuck, trust Amazon, not the text.
• Language that is designed to rush you. Anything screaming “immediate action required!” is designed to make you stop thinking and start tapping.

If a text triggers any one of these, I delete it on the spot. When in doubt, always check directly with the delivery service provider first before opening any links.

WHY YOUR HOLIDAY SHOPPING DATA NEEDS A CLEANUP NOW

Scammers are sending deceptive tracking links that mimic real carriers, hoping rushed shoppers won’t notice red flags. (Silas Stein/picture alliance via Getty Images)

How scammers know your address, phone number, and shopping habits

Scammers don’t magically know where you live or what you’ve ordered — they buy that information. There’s actually an entire industry of data brokers built on collecting and selling personal data. This can include your:

• Phone number
• Home address
• Email
• Purchase history
• Browsing patterns
• Retailers accounts and apps
• Loyalty programs
• Even preferred delivery times.

These data brokers can sell profiles containing hundreds of data points on you. And they aren’t always discerning about who they sell to. In fact, some of them have been caught intentionally selling data to scammers.

Once scammers have those details, creating a convincing delivery scam is no problem.

But scammers can’t target what they can’t find

I’ve been very vocal about the importance of keeping personal information under lock and key. And this is just one of the reasons why.

Criminals rely on your personal information to target you with these types of scams. They also need at least a phone number or email address to reach you in the first place.

So your best bet to avoid delivery scams (and, honestly, most other scams year-round) is removing your info from data brokers and people search sites. Doing this will keep your details out of circulation online and out of the wrong hands.

FBI WARNS EMAIL USERS AS HOLIDAY SCAMS SURGE

Fraudsters use spoofed shipping pages and malware to capture passwords and gain access to victims’ devices. (Martin Ollman/Getty Images)

How to remove your personal information from scammers’ reach

You can start by looking yourself up online. Searching for different combinations of your name, address, email, and phone number should bring up a bunch of people search sites. Just visit the “opt-out” page on each site to request removal of your data.

Private-database data brokers are a bit trickier. They sell data in bulk, usually to marketers and other third parties. So you won’t be able to check if they have your information. But if you look into which data brokers operate in your area, you can just send opt-out requests to them all. There’s a good chance they’ll have your information.

You can also turn to a data removal service. They completely remove the headache from this process and just automatically keep your personal info off data broker sites. If, like me, you don’t have the time to keep manually checking data broker sites and sending removal requests every few months (because your data will keep reappearing), a personal data removal service is the way to go.

While no service can guarantee the complete removal of your data from the internet, a data removal service is really a smart choice. They aren’t cheap, and neither is your privacy. These services do all the work for you by actively monitoring and systematically erasing your personal information from hundreds of websites. It’s what gives me peace of mind and has proven to be the most effective way to erase your personal data from the internet. By limiting the information available, you reduce the risk of scammers cross-referencing data from breaches with information they might find on the dark web, making it harder for them to target you.

Check out my top picks for data removal services and get a free scan to find out if your personal information is already out on the web by visiting Cyberguy.com.

Get a free scan to find out if your personal information is already out on the web: Cyberguy.com.

Kurt’s key takeaways

Holiday delivery scams work because they blend perfectly into the chaos of December shopping. A well-timed text and a familiar tracking link are often all it takes to lower your guard. By slowing down, checking messages directly with retailers, and reducing how much of your personal data is circulating online, you can take away the advantage scammers rely on. A little caution now can save you a major headache later.

Have you received a suspicious delivery text or tracking message this holiday season? If so, tell us what it looked like and how you handled it by writing to us at Cyberguy.com.

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Sign up for my FREE CyberGuy Report
Get my best tech tips, urgent security alerts, and exclusive deals delivered straight to your inbox. Plus, you’ll get instant access to my Ultimate Scam Survival Guide — free when you join my CYBERGUY.COM newsletter.

Copyright 2025 CyberGuy.com.  All rights reserved.