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Tag: robocalls

  • Hate Robocalls? Your iPhone Has a New Tool to Block Them

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    Despite laws meant to regulate robocalls by the Federal Communications Commission (as well as several state-specific laws), the problem isn’t going away. In August of this year alone, people in the U.S. received over 4.1 billion robocalls. A growing number of those are being funneled to customers’ cell phones as landlines shrink in popularity. Now, Apple is rolling out a new tool to block them.

    Apple’s latest iOS 26 release includes a feature that screens calls to prevent both the annoyance of dealing with the call and the increased chance of fraud. The new feature lets iPhone owners decide how they want incoming calls from unknown numbers to be handled.

    You can let the calls ring through, as they do now. You can mute them, sending them directly to voicemail. Or you can have the phone ask the caller to give more information about who they are and why they’re calling.

    Should you choose this new, third option, the phone won’t ring on your end. Siri will answer the call, instead, and gather the information. A status message will appear on the phone’s lock screen, letting you read the replies and jump into the live call at any time, if you’d like.

    To activate the call screening tool on your iPhone, you’ll need to follow a few steps:

    1. Install iOS 26.
    2. Open the Settings app.
    3. Select “Apps,” then choose “phone.”
    4. Scroll down and select “Screen Unknown Callers.”
    5. Choose which of the three options you’d prefer.

    The addition of the tool for iOS devices comes several years after Android began offering a call-screening option. The first of those features rolled out in 2018 for Android devices and it has been updated several times since, letting phone owners see a real-time transcription of the caller’s request. (It has also been integrated into Android Auto.)

    Android owners can enable the feature by entering their phone app, tapping “More,” then “Settings,” then “Call Screen.”

    There are, of course, a number of third-party apps that claim to block robocalls on cell phones, but the track record of most of those is so-so. Some let calls slip through, thanks to advances by scammers, which spoof legitimate phone numbers, letting them bypass the blockers. Others, meanwhile, unintentionally block numbers that are important themselves (including healthcare facilities and auto insurance companies).

    Both Apple and Google have long allowed owners of their phone to send calls from unknown numbers to voicemail, but that option has also led to people missing important calls.

    The new tool from Apple (and the existing one from Android) offers a middle-ground, where owners won’t have to risk dealing with a robocall, but are still able to take the call belatedly if they find it’s from someone they want to speak with.

    Both Apple and Android also offer a separate tool in their texting/messaging apps that let users filter texts from unknown senders, which can eliminate job offer scams and attempts at identity theft.

    Robocalls are on the rise this year. YouMail, which tracks the activity, says the first eight months of the year have seen 36.7 billion robocalls, a 7.1 percent increase over the same period in 2024. On average, Americans receive 133.9 million robocalls per day (or 1,550 robocalls per second).

    Experts point to artificial intelligence as part of the reason for the surge, despite laws passed last year by the FCC that outlaw robocalls from using voices generated by AI. 

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    Chris Morris

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  • Ameritech Financial: Billions of Robocalls Scamming Consumers, Including Student Loan Borrowers

    Ameritech Financial: Billions of Robocalls Scamming Consumers, Including Student Loan Borrowers

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    Press Release



    updated: Nov 26, 2018

    Right now, about 30 percent of all cell phone calls come from robocall scammers. Next year, that number will increase to half of all calls, according to First Orion. The ability of scammers to mask caller identity is a main reason for this huge increase in fraudulent calls. Scam robocalls play upon the anxiety, greed, or naivete of callers. The most common calls are for cut-rate healthcare, telecom “warnings,” “free vacations,” and “help” with student loan debt. Individuals with student loan debt, in particular, are convenient marks for scammers, since their debt so often overburdens their ability to pay for it. Ameritech Financial, a document preparation company, assists borrowers in applying for and maintaining enrollment in federal repayment programs, such as income-driven repayment plans (IDRs) that can possibly lower monthly payments based on income and family size.

    “Scam calls range from being simply annoying to being devastating for those who fall victim to their deceptive practices,” said Tom Knickerbocker, Executive Vice President of Ameritech Financial. “It makes sense that many of these calls involve student loan debt, since it is such a widespread challenge for millions of Americans. For those overwhelmed by student loan debt, one way to lower the risk of falling for a scam is to better understand your options. We can help you decide which is the best IDR for you, and make sure you continue to maximize the benefits available to you for the life of the loan.”

    It makes sense that many of these calls involve student loan debt, since it is such a widespread challenge for millions of Americans.

    Tom Knickerbocker, Executive Vice President of Ameritech Financial

    Neighborhood spoofing allows robocalls to look like local calls. Ninety percent of fraudulent robocalls will come from a familiar area code in 2019, according to The Inquirer. These calls are continuing to increase in sophistication. Scammers employ the same A-B testing as marketers, constantly shifting to techniques that are most effective. In one highly unnerving call, scammers appear to be calling from the phone number of the person receiving the call. Scammers then say that their cell phone account has been flagged for security purposes. They eventually ask for social security information or credit card numbers to clear up this non-existent issue. 

    There were nearly 500 million robocalls in October relating to healthcare, nearly 10 percent of the 5.1 billion robocalls to Americans that month. The scams are fooling some people because it is open enrollment for many health insurance plans. They often suggest that existing healthcare accounts have been compromised, or they offer extremely low-priced plans. Scammers almost always attempt to get consumers to share sensitive information.

    Stressed out student loan borrowers are also prominent on the radar of scammers. One fraudulent robocall suggests that the Department of Education is no longer accepting entry into the Public Service Loan Forgiveness program. The call entices borrowers to sign up for long-term forbearance and stop future payments. Similar to the other scams, the idea is to string callers along until they give up credit card or social security information.

    “It looks like these scams are only increasing in number and sophistication,” said Knickerbocker. “Fortunately, even if you can’t keep up with your student loan debt, you have better options than answering unsolicited phone calls. We can be your trusted advocate as we help you navigate your student loan debt and repayment options. IDRs might be a great way for you to lower your monthly payment enough to take control of your financial circumstances. We can walk you through the entire process so that you can get back to living your life.”

    About Ameritech Financial

    Ameritech Financial is a private company located in Rohnert Park, California. Ameritech Financial has already helped thousands of consumers with financial analysis and student loan document preparation to apply for federal student loan repayment programs offered through the Department of Education.

    Each Ameritech Financial telephone representative has received the Certified Student Loan Professional certification through the International Association of Professional Debt Arbitrators (IAPDA).

    Ameritech Financial prides itself on its exceptional Customer Service.

    Ameritech Financial Newsroom

    Contact

    To learn more about Ameritech Financial, please contact:

    Ameritech Financial

    5789 State Farm Drive #265

    Rohnert Park, CA 94928

    1-800-792-8621

    media@ameritechfinancial.com

    Source: Ameritech Financial

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