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Tag: Retail

  • Health of several key sectors, including the U.S. consumer, plus an outlook from Fed’s Powell on radar this coming week

    Health of several key sectors, including the U.S. consumer, plus an outlook from Fed’s Powell on radar this coming week

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    Recession fears are rising. Nothing beats fear better than good information and that’s what we will get this week. Investors and economists will get good insight into the mood of U.S. consumers and hear the last words of Federal Reserve Chair Jerome Powell ahead of the central bank’s next interest-rate meeting on Dec. 12-13.

    November consumer confidence

    Tuesday, 10:00 a.m. Eastern

    Economists surveyed by the Wall Street Journal expect that consumer’s view on the outlook have soured over the past few weeks. Geopolitical…

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  • This Is the ‘Discovery’ Gen Z Wants to Make In Your Store | Entrepreneur

    This Is the ‘Discovery’ Gen Z Wants to Make In Your Store | Entrepreneur

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    Last week, I saw the sad news that one of my favorite shops was closing its doors after 22 years of business. Lulu’s Cuts and Toys, which sold kids’ toys and haircuts, was a mainstay in the Park Slope neighorhood of Brooklyn. I don’t have any children of my own, but Lulu’s was always go-to destination for my nieces’ and nephew’s birthdays and last-minute baby shower foraging. The place was stuffed with soft, surprising things — a cozy haven for unique and nostalgic discoveries: cute vegetable pun onesies, the classic whoopie cushion, stretchy rubber rainbow-colored ramen noodles, assorted Harry Potter wizard wands, etc.

    The business announced its closure with a note taped to the window (and its digital counterpart, a post on Instagram), signed by the owner Brigitte Prat, and her daughter Lulu, the store’s namesake. It read, in part:

    As a single mother and first-generation American, this community is not only where I grew my business’s roots, it is where I raised my daughter. Given the continued growth of big-box online shopping (Amazon, etc.), it is sadly no longer viable to keep our small business thriving with a storefront.

    We hope this serves as a reminder to support small businesses in the community. Their products may be $1 or $2 more than Amazon (but often, they are cheaper!), and in exchange, you get personalized customer service, more local jobs, more income circulating within the community (and out of multi-billionaires’ hands), a shopping experience that is better for the environment and a neighborhood that feels like a neighborhood and not a corporate strip mall.

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    Frances Dodds

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  • U.S. economy growing only at a subdued rate in early November, S&P Global says

    U.S. economy growing only at a subdued rate in early November, S&P Global says

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    The numbers: The U.S. economy expanded but at a relatively subdued pace in early November, latest data from S&P Global show.

    The S&P Global “flash” U.S. services index rose to 50.8 in November from 50.6 in the prior month, the highest level in four months. Economists surveyed by the Wall Street Journal had forecast a reading of 50.2.

    On the…

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  • Walmart, Nvidia, Novo Nordisk, Vista Outdoor, GM, and More Stock Market Movers

    Walmart, Nvidia, Novo Nordisk, Vista Outdoor, GM, and More Stock Market Movers

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    Stock futures pointed higher Friday as Wall Street returned for a shortened trading session following the Thanksgiving holiday. Retailers will be in focus on Black Friday, which marks the unofficial start to the Christmas shopping season.

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  • Don’t ruin Thanksgiving by making these rookie mistakes

    Don’t ruin Thanksgiving by making these rookie mistakes

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    A friend calls this day “Thanksscrapping.” He may have a point. 

    My favorite Thanksgiving story happened at a dinner on Park Avenue about 20 years ago when a lady with a large bouffant and a genial manner — let’s call her Mrs. Anders — raised a glass. Knowing I grew up in Dublin in a Catholic family, she said: “…and I’d like to raise a glass to Fair Eire and hope that the six counties of Northern Ireland are one day free from the British!” She did not realize that the host’s in-laws were Ulster Protestants. They were not amused.

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  • Lowe’s Sales Disappoint as Consumers Pull Back. The Stock Is Dropping.

    Lowe’s Sales Disappoint as Consumers Pull Back. The Stock Is Dropping.

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    Lowe’s earned more than expected in the third quarter but the stock was tumbling after the home-improvement retailer reported disappointing sales and noted that consumers were reining in spending.

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  • How to Increase Foot Traffic in Your Retail Store | Entrepreneur

    How to Increase Foot Traffic in Your Retail Store | Entrepreneur

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    Opinions expressed by Entrepreneur contributors are their own.

    In today’s dynamic retail landscape, attracting and maintaining foot traffic is a critical element for the success of any brick-and-mortar store. The challenge is not only about increasing the number of visitors but also about ensuring that these visitors convert into loyal customers.

    As consumers seek to shop across multiple channels, physical stores must find innovative ways to captivate audiences and create memorable in-store experiences. This article explores key strategies to boost retail foot traffic, drawing inspiration from a valuable source of insights.

    Related: Why Brick and Mortar Is Here to Stay

    The power of visual merchandising

    An attractive storefront can draw potential customers inside your retail establishment. Utilizing captivating window displays and strategically positioned merchandise can pique the curiosity of passersby and entice them to explore your store further. Moreover, frequently updating displays can keep your store looking fresh and engaging.

    The potential of in-store events

    Creating a sense of community and belonging is a potent tool to bolster foot traffic. Hosting in-store events can achieve this goal effectively. From workshops and product demonstrations to launch parties and local artist showcases, numerous ways exist to bring people into your store and foster a sense of connection. Such events not only increase foot traffic on the day but also generate buzz and word-of-mouth marketing in the community.

    Related: The Rise of Click and Mortar — Why Online Businesses Should Consider Opening a Physical Store

    Mastering the art of customer engagement

    Every interaction with a customer can be a potential opportunity to convert them into a loyal patron. There is significance in engaging with customers by offering personalized experiences. Implementing a robust customer relationship management system (CRM) can help retailers gather insights about their customers’ preferences and shopping habits. Armed with this data, stores can provide personalized recommendations, discounts, and incentives that entice customers to return.

    Creating an omnichannel shopping experience

    In the digital age, the line between online and offline shopping is blurring. Integrating online and offline channels can be retailers’ game-changers. A seamless omni-channel shopping experience allows customers to browse online, make in-store purchases, or even order online for in-store pickup. By offering multiple touchpoints, retailers can cater to the preferences of a diverse customer base and ensure they can shop in a way that suits them best.

    Amplifying social media presence

    Social media has become an indispensable tool for retailers to engage with their audience and drive foot traffic. Retailers can leverage platforms like Instagram, Facebook, and X (formerly Twitter) to showcase their products, share customer testimonials, and announce special promotions. Engaging content and customer interactions can build a loyal online following that translates into increased in-store visits.

    Embracing loyalty programs

    Loyalty programs are a tried-and-tested method to boost foot traffic and keep customers returning for more. By offering rewards, discounts, or exclusive access to events, retailers can incentivize repeat visits and build a loyal customer base. These programs also allow retailers to collect valuable data on customer behavior, helping tailor offerings to individual preferences.

    Related: 5 Proven Customer Loyalty Programs That Pay Actually Off

    Perfecting store layout and customer flow

    The layout and flow of a retail store play a pivotal role in shaping the customer experience. A well-thought-out layout can encourage customers to explore different sections of the store and discover new products. It’s essential to create a welcoming and intuitive store environment that makes it easy for customers to navigate and find what they need. Regularly evaluating and optimizing the store layout can lead to increased foot traffic and higher sales.

    Staying in tune with trends

    Retail is an ever-evolving industry, and staying ahead of trends is essential for sustained success. Retailers should stay informed about industry trends, technology advancements and consumer preferences. By adapting to changing market dynamics and embracing innovation, retailers can position themselves as leaders in their niche and attract a discerning customer base.

    The success of a physical retail store hinges on its ability to attract and retain foot traffic. By implementing the tactics discussed, retailers can employ a range of strategies to achieve this objective. From the visual appeal of the storefront to the integration of online and offline channels and from engaging in-store events to personalized customer experiences, each of these strategies contributes to a holistic approach to increasing retail foot traffic.

    As the retail landscape evolves, adaptability and innovation will be the keys to thriving in this competitive environment. By consistently implementing these strategies and keeping a finger on the pulse of changing consumer preferences, retailers can ensure that their stores remain vibrant, relevant, and enticing to a growing base of loyal customers.

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    Ana Wight

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  • How a second set of Trump tax cuts could jack up the national debt

    How a second set of Trump tax cuts could jack up the national debt

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    If Donald Trump were to be elected president in 2024, what would it mean for U.S. tax policy and the national debt?

    There are growing expectations that he could deliver another round of big tax cuts, with the reductions coming right as those enacted in 2017’s Tax Cut and Jobs Act are due to expire in 2025.

    “If Republicans hold their House…

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  • Walmart’s shareholders may have anticipated today’s selloff — if they’d been watching its bonds

    Walmart’s shareholders may have anticipated today’s selloff — if they’d been watching its bonds

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    Shareholders of Walmart Inc. may have had an inkling of today’s stock selloff if they had been watching the performance of its bonds over the last two weeks.

    The bonds have seen net selling even as spreads have tightened, according to data solutions company BondCliQ Media Services.

    The same is true for Costco Wholesale Corp.
    COST,
    -3.12%
    ,
    as the company’s stock fell in sympathy with Walmart on Thursday. That was after Walmart
    WMT,
    -8.11%

    Chief Executive Doug McMillon said he expects to see a U.S. deflation trend in the coming months.

    McMillon was the first retail executive to raise the specter of deflation on an earnings call this season so far.

    For more, read: Walmart’s stock on pace for largest daily percentage decline in over a year after earnings

    The comment came after the retail giant posted better-than-expected third-quarter earnings, but offered per-share earnings guidance that was below consensus, sending the stock down more than 7%.

    The following charts show what’s been happening with Walmart and Costco bonds in the run-up to today’s numbers.

    Bondholders tend to be keenly focused on a company’s underlying financials and closely watched metrics such as cash flow to ensure it can cover interest payments.

    That’s because, by buying corporate bonds, they are effectively lending money to a company for a set term and want to be sure they will get their full investment back once they mature. Shareholders tend to be more tuned into daily stock-price movements.


    Bonds of Walmart and Costco Wholesale by maturity bucket. Source: BondCliQ Media Services

    The following chart shows the two-week volume for the bonds by trade type.


    Bonds of Walmart and Costco Wholesale — two-week volume by trade type. Source: BondCliQ Media Services

    The next chart focuses on two-week client flows, showing net selling for both issuers over the period.


    Bonds of Walmart and Costco – two-week net client flow. Source: BondCliQ media Services

    The selling has come as spreads have been tightening, as the next chart illustrates.


    Select bonds of Walmart and Costco – two-week spread performance. Source: BondCliQ Media Services

    Walmart’s numbers come after other retailers this week said they are seeing signs of pushback from their customers, especially when it comes to big-ticket items.

    That was the message from Target Corp.
    TGT,
    -1.00%

    on Wednesday, with that company’s sales number lagging consensus. Chief Executive Brian Cornell the company saw soft industry trends in discretionary categories, as well as higher inventory shrink.

    See also: Target CEO says consumers are still spending, but sees pressure on discretionary items

    On Tuesday, Home Depot Inc.
    HD,
    -0.79%

    said its customers were avoiding big-ticket items.

    “The third quarter was in line with our expectations – similar to the second quarter, we saw continued customer engagement with smaller projects and experienced pressure in certain big-ticket, discretionary categories,” said Home Depot CEO Ted Decker, during a conference call to discuss the results.

    For more, see: Home Depot CEO says 2023 ‘a period of moderation’ in home improvement spending

    Related: Home Depot says ‘the worst of the inflationary environment is behind us,’ but prices have settled unevenly

    Costco’s stock was down 2.5%, while Home Depot was down 0.7% and Target was down 0.2%.

    The SPDR S&P Retail exchange-traded fund
    XRT
    was down 3% and has gained 2% in the year to date, while the S&P 500
    SPX
    has gained 17%.

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  • Walmart Beats on Earnings and Raises Guidance. Why the Stock Is Falling.

    Walmart Beats on Earnings and Raises Guidance. Why the Stock Is Falling.

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    Walmart topped third-quarter estimates and raised fiscal-year guidance. But investors were expecting more from the world’s largest retailer, sending the stock lower in premarket trading.

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  • Walmart’s stock tumbles after soft guidance offsets earnings beat

    Walmart’s stock tumbles after soft guidance offsets earnings beat

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    An earlier version of this article incorrectly said that Walmart’s stock has fallen this year. It has gained 20%. The article has been corrected.

    Walmart Inc.’s stock tumbled 7.3% early Thursday, after the company offered guidance for 2023 that was below consensus, offsetting a profit and sales beat for the third quarter.

    The Bentonville, Ark.-based retail giant
    WMT,
    +1.27%

    posted net income of $453 million, or 17 cents a share, for the third quarter, after a loss of $1.8 billion, or 66 cents a share, in the year-earlier period.

    Adjusted per-share earnings came to $1.53, ahead of the $1.52 FactSet consensus.

    Revenue rose 5.2% to $160.8 billion from $152.8 billion, also ahead of the $159.7 billion FactSet consensus.

    See also: Target CEO says consumers are still spending, but sees pressure on discretionary items

    Walmart’s U.S. same-store sales rose 4.9%, while e-commerce sales rose 24%. Average transactions were up 3.4%, while the average ticket was up 1.5%.

    Chief Executive Doug McMillion said the company saw revenue grow across segments and that it was getting an early start to the holiday season.

    At the company’s international segment, growth in sales was led by Walmex and China. E-commerce sales fell 3%, while advertising grew 4%.

    At Sam’s Club U.S., sales rose 2.8% to $22.0 billion from $21.4 billion a year ago, led by food and consumables, and healthcare. Same-store sales rose 3.8%, transactions were up 4% and average ticket was down 0.2%.

    The company said it was raising its full-year guidance and now expects adjusted EPS of $6.40 to $6.48, but that was below the FactSet consensus of $6.50. It expects sales to grow 5% to 5.5%, while FactSet is expecting growth of 5%.

    The stock has gained about 20% in the year to date, while the S&P 500
    SPX,
    +0.16%

    has gained 17%.

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  • Apple, Microsoft, Nvidia—What Tech Stocks Hedge Funds Are Buying and Selling

    Apple, Microsoft, Nvidia—What Tech Stocks Hedge Funds Are Buying and Selling

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    It’s filing season for a string of major hedge funds, and big tech names like Apple, Microsoft, and Nvidia were among the most-traded equities in the third quarter.

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  • WeWork’s stock has continued the strange trend of the bankruptcy bounce

    WeWork’s stock has continued the strange trend of the bankruptcy bounce

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    In a strange flashback to the demise of Bed Bath & Beyond Inc., WeWork Inc.’s stock soared on its over-the-counter debut this week, just days after the office sharing company filed for chapter 11 bankruptcy protection. 

    WeWork
    WEWKQ,
    +23.02%

    filed for Chapter 11 in New Jersey on Monday and the beleaguered company’s stock was halted before the open that day. The New York Stock Exchange started the delisting process for WeWork that same day.

    Trading resumed over the counter on Wednesday, with WeWork shares ending their first session as an OTC stock up 91.5%.

    WeWork Chapter 11 a meme stock reality check: ‘No one should ever buy a stock that is rumored to be headed to bankruptcy

    A similar scenario happened when shares of Bed Bath & Beyond began trading over the counter in May after the Nasdaq started the delisting process for the bankrupt home-goods retailer and sometime meme-stock darling. Despite Bed Bath & Beyond’s well-documented woes, the stock ended its first session as an OTC stock up 30.4%. Bed Bath & Beyond’s shares were canceled in September.

    In June Overstock.com acquired Bed Bath & Beyond’s intellectual property, and began operating as Bed Bath & Beyond, before changing its corporate name to Beyond Inc.
    BYON,
    +2.06%
    .

    Like Bed Bath & Beyond, WeWork has continued to attract investor attention even as the company’s problems mounted. In mid-September WeWork’s stock saw a record run-up amid meme stock chatter, just weeks after WeWork warned that it may not be able to stay in business.

    Related: WeWork files for bankruptcy, capping a stunning downfall

    Users on social media noted the activity in WeWork’s share price this week, with Twitter user @asunapg warning Thursday that the OTC markets are “much more volatile and often a death trap for a lot of companies.”

    “Here we go again” tweeted @B2Investor Friday, with popcorn and clown emojis.

    WeWork’s stock ended Thursday’s session down 21.3% and the stock is down 12.7% Friday, compared with the S&P 500 index’s
    SPX
    gain of 1.3%.

    Related: Why investors gamble on shares of bankrupt companies — Bed Bath & Beyond, for example

    Tom Bruni, head of content at StockTwits, a social platform for investors and traders, told MarketWatch that, from what he is seeing, there doesn’t seem to be broad interest in the stock.

    “Unlike Bed Bath & Beyond and others where it seemed possible to restructure and continue operating, the current situation for WeWork is mainly a math equation,” he told MarketWatch. “It’s looking most likely that it’ll be bought out, the question is at what price and how much cash (if anything) does that leave for common shareholders to receive? The consensus right now is that all value from its 52 million shares of common stock will be wiped out.”

    Set against this backdrop, short covering could be driving the stock price up in the short term, according to Bruni. “Many market participants don’t want to risk being squeezed by unexpected good news, so they’d rather take their gains than ride it all the way down to zero,” he said. “Should that high short interest start to create sustainable upside momentum (more than a few days), then we’d likely see other traders get involved on the long side.”

    “But for now, with earnings season in full swing, there’s plenty of volatility and news elsewhere for investors/traders to focus on,” he added.

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  • WHO’s new COVID guidelines see fewer patients requiring hospitalization

    WHO’s new COVID guidelines see fewer patients requiring hospitalization

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    Most patients are unlikely to develop severe disease or die if they get the current variants of COVID-19 as immunity levels have climbed given higher levels of vaccination.

    That’s according to the World Health Organization, which updated its COVID-19 guidelines on Friday for the 13th time.

    The guidelines highlight that fewer patients will require hospitalization as they are more likely to have non-severe COVID.

    “The new ‘moderate risk’ category now includes people previously considered to be high risk including older people and/or those with chronic conditions, disabilities, and comorbidities of chronic disease,” the agency said in a statement.

    People who are immunosuppressed remain at higher risk, however, with an estimated hospitalization rate of 6%. But people who are older than 65 years old, those with conditions like obesity, diabetes and/or chronic conditions including chronic obstructive pulmonary disease, kidney or liver disease, cancer, people with disabilities and those with comorbidities of chronic disease are at moderate risk, with an estimated hospitalization rate of 3%.

    And patients who belong to neither of those groups are at low risk of hospitalization, at an estimated rate of just 0.5%. Most people are now considered low-risk, said the WHO.

    The agency continues to recommend the use of Paxlovid for anyone at high or moderate risk of hospitalization. The antiviral developed by Pfizer Inc.
    PFE,
    -1.20%

    is still the best choice for most eligible patients, given its therapeutic benefits, ease of use and fewer concerns about potential harms.

    In cases where Paxlovid is not available, the WHO recommends molnupiravir, an antiviral developed by Merck
    MRK,
    -1.11%
    ,
    or remdesivir, an antiviral developed by Gilead Sciences Inc.
    GILD,
    +0.92%

    Read now: Pfizer to more than double price of its COVID antiviral once drug moves to commercial market

    “For people at low risk of hospitalization, WHO does not recommend any antiviral therapy. Symptoms like fever and pain can continue to be managed with analgesics like paracetamol,” said the agency.

    The WHO said it recommends against the use of a new antiviral called VV116 for patients, apart from those who are enrolled in clinical trials.

    That oral antiviral is being developed by Junshi Biosciences and Vigonvita in China.

    It issued a warning against the use of ivermectin for people with non-severe COVID. The drug used to treat parasites in animals proved highly controversial during the pandemic when many people were persuaded by fraudulent research and online misinformation that it was an effective treatment.

    From the archive: ‘You will not believe what I’ve just found.’ Inside the ivermectin saga: a hacked password, mysterious websites and faulty data.

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  • Amazon offers Prime members primary care for $9 a month

    Amazon offers Prime members primary care for $9 a month

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    Amazon.com Inc.
    AMZN,
    -0.58%

    said Wednesday that it will offer Prime members primary care for $9 a month through its healthcare business One Medical.

    The new One Medical membership includes unlimited round-the-clock virtual care nationwide, Amazon said. Prime members who sign up for the benefit can also schedule same-day or next-day in-person appointments at One Medical primary care offices, but they must use their insurance or pay out-of-pocket for office visits, the company said.

    The $99 annual cost of One Medical for Prime members represents a $100 discount off the standard One Medical annual membership fee. Prime membership costs $139 a year.

    The new offer comes as the e-commerce giant has been expanding its health services with Amazon Pharmacy and the online healthcare service Amazon Clinic as well as its $3.9 billion acquisition of One Medical, which closed earlier this year. The company’s healthcare efforts could be an important driver of future sales, potentially generating an extra 1 percentage point of revenue growth in 2026, D.A. Davidson analysts wrote in a September research note.

    Amazon is among several retailers pushing into the primary care business. Costco Wholesale Corp.
    COST,
    -0.67%

    recently started offering members access to healthcare, including $29 virtual primary care visits, through a deal with online marketplace Sesame. Walmart Inc.
    WMT,
    -0.51%

    has been setting up Walmart Health centers, providing primary care, dental care, labs and other services, inside some of its Walmart Supercenters.

    Although One Medical has hundreds of locations scattered across roughly two dozen metro areas, it doesn’t have the same presence as some companies that have established healthcare services in their retail locations. CVS Health Corp.
    CVS,
    +0.01%
    ,
    for example, has more than 1,100 MinuteClinic locations.

    Amazon shares were roughly flat Wednesday morning and have gained 70% in the year to date, while the S&P 500
    SPX
    has gained 14%.

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  • Sleep Number’s stock falls 30% as company saw demand change ‘abruptly’

    Sleep Number’s stock falls 30% as company saw demand change ‘abruptly’

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    Shares of Sleep Number Corp. tanked 30% in the after-hours session Tuesday after the mattress maker and retailer swung to a surprise quarterly loss, predicted a loss for the full year and said it reached an agreement with a shareholder that had been pushing for change.

    It was a “challenging” quarter for Sleep Number
    SNBR,
    -1.41%

    and the bedding industry, Chief Executive Shelly Ibach said. “The consumer demand trajectory changed abruptly midway through the quarter,” Ibach said.

    Sleep Number “acted quickly to further reduce costs, recalibrate our sales and marketing approach, and amend our credit agreement to provide additional covenant flexibility through the end of 2024,” she said.

    Sleep Number lost $2.32 million, or 10 cents a share, in the third quarter, versus earnings of $5 million, or 22 cents a share, in the year-ago quarter.

    Revenue dropped 13% to $473 million, the company said.

    Analysts polled by FactSet expected the company to earn 16 cents a share on sales of $509 million in the quarter.

    Sleep Number also kicked off a plan to reduce costs in light of the lower demand. It hopes the plan will result in about $50 million less in operating expenses next year, the company said.

    The cost-restructuring actions are “broad-based” and include layoffs as well as store closures, the company said.

    The layoffs will occur “across all areas of the organization,” including in corporate and research and development, the company said. It plans to close 40 to 50 stores by the end of next year, and slow down the rate of new-store openings and remodels.

    The restructuring will result in up to $20 million in one-time costs, with about $10 million of the costs falling in the fourth quarter, the company said.

    Sleep Number also dialed back its 2023 EPS outlook, calling for a per-share loss of up to 70 cents, including the fourth-quarter restructuring charges.

    That compares with a July guidance of 2023 EPS in a range between $1.25 and $1.75.

    Separately, Sleep Number appointed Stephen E. Macadam and Hilary A. Schneider to its board, effective immediately, expanding the board to 12 people.

    In conjunction with the appointments, Sleep Number entered into a cooperation agreement with shareholder Stadium Capital Management LLC.

    As part of the agreement, the board has established a “capital allocation and value enhancement committee” to review capital use and investments, it said.

    Independent director Michael J. Harrison said that the company was “grateful to have reached an agreement with Stadium Capital on a constructive path forward and are looking forward to working with Steve and Hilary toward our common goal of delivering long-term value for our shareholders.”

    Stadium Capital, which owns about 9% of Sleep Number, published a letter in September criticizing the company, its executives, and the “abysmal” shareholder returns.

    Shares of Sleep Number have lost 38% so far this year, contrasting with gains of about 14% for the S&P 500 index
    SPX.

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  • Gen Z Shoppers Transforming Holiday Retail: The Rise Of In-Store Experience

    Gen Z Shoppers Transforming Holiday Retail: The Rise Of In-Store Experience

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    As malls across the country prepare for the holiday season, Gen Z shoppers are emerging as a significant force in the shopping landscape. According to the “The Rise of the Gen Z Consumer” report from the International Council of Shopping Centers (ICSC), Gen Z’s unique preferences and behaviors are not only shaping the retail industry but also having a profound impact on the economy.

    Gen Z shoppers are standing out for their preference for physical stores rather than relying solely on the convenience of online shopping. Nearly 97% of Gen Z survey respondents who shop at brick-and-mortar stores also shop online (95%), according to the ICSC report. Of those who shop in-store, 30% do so to get products immediately, while 28% are driven by the tactile experience to see, touch and try products.

    For Gen Z, a trip to the mall isn’t just about purchasing gifts; it’s about having an experience that involves the convenience of gathering, shopping, and dining with friends in person. Savvy decision makers will need to bridge the gap between this generation’s online and offline shopping behaviors to take advantage of this growing opportunity to earn their loyalty.

    “You had to be there”

    JLL research reveals that Gen Z is leading the charge when it comes to in-store shopping during special sales days. Whether it is Thanksgiving, Black Friday weekend, or Super Saturday, more Gen Zers say they will head into stores compared with other generations.

    It’s not just the deals they’re after; they crave the excitement of the bustling mall atmosphere during the holiday rush. In fact, the report shows that 49.6% of Gen Z shoppers prefer malls, compared to the average of 40.8% for other generations. It’s clear that Gen Z is gravitating towards the mall this holiday season for the experience, from the festive music and twinkling lights to the aroma of seasonal treats wafting through the air.

    Gen Z, known for their strong sense of community, cherishes the opportunity to spend quality time with friends while browsing for the perfect gifts. The holiday season represents a time to bond, share fashion advice, and enjoy a meal together, creating cherished memories amidst the glittering holiday decorations.

    However, their penchant for physical stores isn’t solely driven by social desires. It’s also a response to their unique shopping habits and behaviors, influenced by various factors like the state of the economy, social media, and brand ethics. According to the ICSC report, speed, convenience, and efficiency are the top drivers of in-store shopping. 46% of Gen Z shoppers value quick and easy checkouts, 39% value being able to get what you want in-store immediately, and 23% appreciate the ability to buy online and pick-up in-store.

    Social still matters

    Physical ambiance isn’t the only thing drawing Gen Z to malls. Social media continues to play a significant role in shaping their holiday shopping habits. According to the ICSC report, Gen Z shoppers favored platforms like Instagram and TikTok, with 46.5% turning to Instagram and 38.5% to TikTok for holiday shopping inspiration.

    Instagram, with its visually appealing posts and shoppable tags, provides a curated shopping experience tailored to their tastes. Influencers and brands using Instagram to showcase holiday fashion, decor, and gifting ideas are making it an indispensable tool for Gen Z’s shopping journey. TikTok’s quick, entertaining videos, on the other hand, offer creative gift ideas, budget-friendly hacks, and firsthand shopping experiences that create a more interactive drive to retail. The platform’s algorithm ensures that users discover content that resonates with their interests, making it a valuable resource for holiday inspiration.

    JLL recognizes this trend and is partnering with influencers across the country to craft “holiday haul” video content that positions their local centers as the ultimate source of style and gifting inspiration.

    With smartphones in hand, Gen Z is discovering a newfound sense of purpose at the mall. Armed with recommendations from their favorite influencers and social media platforms, they are engaging in immersive experiences that bridge the online and offline worlds, such as embarking on a treasure hunt to seek the perfect gifts for their loved ones.

    As they make purchases, they’re doing so with intention, preferring to shop with brands that align with their values of authenticity and ethical practices. They seek retailers that champion sustainability, diversity, and social responsibility. More than half (53%) of Gen Z shoppers prefer to buy from brands that support mental health, and 47% prefer brands supporting sustainability initiatives, 47% prefer brands supporting racial and gender equality, according to the ICSC report. They are more likely to support businesses that prioritize fair labor practices and eco-friendly initiatives. In doing so, they use their purchasing power to advocate for a better world while fulfilling their holiday shopping needs.

    The future of holiday mall shopping

    The impact of Gen Z’s shopping habits on the economy is undeniable. Their preference for in-store shopping is injecting life into malls and physical retail, helping to revitalize these spaces in the digital age. Shopping malls that adapt to meet their demands—be it offering immersive in-store experiences, exclusive deals, and a seamless blend of offline and online shopping options—are likely to reap the benefits, including their sustained loyalty.

    In a world increasingly defined by digital interactions, Gen Z’s commitment to the in-store experience serves as a testament to their desire for genuine connections and meaningful moments. The holiday season isn’t just a time for exchanging gifts for this demographic; it’s an opportunity to create lasting memories with friends, engage with their favorite social media platforms, and support brands that share their values. By creating new holiday shopping traditions, shopping malls can use nostalgia and innovation to leave a lasting impact on the retail industry for generations to come.

    Gen Z’s holiday shopping habits are proving to be more than just a trend; they symbolize an opportunity to tap into community, their sense of individuality, and harness the power of conscious consumerism, ushering in a new era of retail during the most wonderful time of the year.

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    Kristin Mueller, Contributor

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  • A wall of debt rolling over: Here’s what’s scaring Bridgewater’s co-CIO

    A wall of debt rolling over: Here’s what’s scaring Bridgewater’s co-CIO

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    A weak session is setting up for Tuesday, with oil under pressure after unexpectedly downbeat China export data. So the preference is for bonds this morning, as stock futures tilt south.

    Onto our call of the day, which deals with another worry — a wall of government debt that will be with us for decades. It comes from Bridgewater’s highly regraded co-chief investment officer Bob Prince, who was speaking at the Global Financial Leaders’ Investment Summit on Tuesday, hosted by the Hong Kong Monetary Authority.

    Prince touches on asset liability mismatches, such as what was seen during the banking crisis earlier this year. He explains that one big factor behind a crisis is when a certain economic regime exists for an extended period of time and “people extrapolate that into the future on the basis of leverage and asset liability mismatches. Then you get a shift in that regime.”

    The events of March, which saw the collapse of SVB, Signature Bank and Silvergate, were a perfect example of that, Prince says. Then he turns to what he calls the “broader effects of a transition from 15 years of abundant free money,” that was first used to battle deleveraging pressures in the financial system in 2008 and then the pandemic.

    One long-term effect of that gets particular attention by Prince, who points out how U.S. government Treasury debt to GDP was about 70% in 2008, around where it had been for decades.

    “The after effects of offsetting deleveraging and pandemic, you’ve had a massive wealth shift from the public sector to the private sector and that’s left the government with debt to GDP up from 70% up to 120%. And the particular vulnerability of that is in the debt rollovers and the gross issuance that you’re going to see in the coming decades . You’re stuck with that debt until you pay it off and that means you have to roll it over like anybody else does,” said Prince.

    “Gross debt issuance will be running at 25% for as far as the eye can see, that means every year you’re issuing 25% of GDP in debt. In 1960, the average amount of debt issuance was 12% of GDP,” he said.

    Prince says most people really don’t pay attention to debt rollovers because they just assume those will get done, but notes that when countries have experienced balance of payments crisis in the past, mostly emerging markets, that is because they have been unable to roll over that debt.

    In the U.S. case, it’s crucial to look at who is holding the debt, particularly the 27% held by foreign investors and 18% by central banks. “Foreign investors would normally be a reliable source of investment but it does heighten sensitivity to geopolitical risk, and so geopolitical risk converges with debt rollovers and gross issuance of the Treasury is an issue that you need to pay attention to in the coming years.

    While not an “acute problem,” he says, it’s a lingering one, and when it comes to central banks it’s also unclear whether their holdings also present a “rollover risk.”

    Prince also touches on the fact that that all that “abundant free money” has fueled a private-equity boom, but with interest rates now at 8% instead of 2% or 3%, “the pace and transaction cycle is bound to slow,” and they are starting to see that.

    “When we talk to institutional investors around the world, many of them are experiencing liquidity issues right now and the liquidity issues result from the fact so much money was allocated to private assets and the transaction cycle is slowing,” he said.

    MarketWatch 50: Forget U.S. stocks for now. Invest here instead, says Bridgewater’s co–investment chief

    A team of analysts at Citigroup led by Nathan Sheets have also weighed in on government debt, telling clients in a new note that “it’s unwise for policy makers to experiment or test” where the threshold for too much debt lies. Here’s their chart showing the bleak trajectory:

    Dirk Willer, head of global asset allocation at Citigroup, said a debt crisis scenario in the U.S. would likely mean a selloff of risk assets globally. He notes that bonds in rival countries may not be the best bet as they don’t always benefit. And both gold and bitcoin underperformed during the U.K. gilt crisis, so those may be out.

    Also in attendance at the conference in Hong Kong, Deutsche Bank’s CEO is worried geopolitics could create another market event and Citadel’s Ken Griffin said investors should put money in China.

    Read: ‘Stock-market correction is over’ after broad surge amid ‘epic’ market rallies

    The markets

    Stock futures
    ES00,
    -0.02%

    NQ00,
    +0.31%

    are pointing to a weak to flat session ahead, while the 10-year Treasury yield
    BX:TMUBMUSD10Y
    eases back. U.S. crude
    CL.1,
    -2.20%

    is under $80 a barrel after worse-than-forecast China exports signaled more economic bumps in the global growth engine. The dollar
    DXY
    is up.

    The buzz

    Planet Fitness stock
    PLNT,
    -0.27%

    is surging on upbeat results and an improved growth outlook. Uber
    UBER,
    +0.82%

    is up as earnings beat forecasts, but revenue fell short. D.R. Horton
    DHI,
    -0.96%

    stock is also getting a boost from results. EBay
    EBAY,
    -0.44%
    ,
    Occidental Petroleum
    OXY,
    -2.00%
    ,
    Akamai Tech
    AKAM,
    -0.06%

    and Gilead Sciences
    GILD,
    -0.55%

    after the close.

    Reporting late Thursday, Tripadvisor
    TRIP,
    +2.29%

    delivered blowout results and the stock is surging, while Sanmina
    SANM,
    -1.03%

    is down 14% after the manufacturing services provider’s disappointing results.

    UBS
    UBS,
    -0.49%

    UBSG,
    +2.79%

    swung to a $785 million quarterly loss on lingering effects of its Credit Suisse takeover, but it pulled in $33 billion in new deposits and shares are up.

    After a decade of turmoil, office-sharing group WeWork
    WE,
    -24.73%

    filed for Chapter 11 bankruptcy protection on Monday. 

    The U.S. trade deficit climbed 5% in September to $61.5 billion as imports rebounded. Still to come is consumer credit at 3 p.m. Fed Vice Chair for Supervision Michael Barr speaks at 9:15 a.m., followed by Fed Gov. Christopher Waller at 10 a.m.

    The International Monetary Fund boosted its China outlook for 2023 and 2024.

    Best of the web

    Big banks are cooking up new ways to offload risk.

    Retirees continue to flock to places where climate risk is high.

    How to know when it’s time to retire

    The chart

    According to this recent JPMorgan survey, two-thirds of investors are ready to start pumping more money into equities, while just 19% plan to increase bond exposure. Also, note that 67% also said they did not expect performance of the Magnificent 7 stocks — Apple, Microsoft, Alphabet, Amazon, Nvidia, Tesla and Meta — to “crack before the end of the year.”

    Top tickers

    These were the top-searched tickers on MarketWatch as of 6 a.m.:

    TSLA,
    -0.31%
    Tesla

    AMC,
    +2.15%
    AMC Entertainment

    NVDA,
    +1.66%
    Nvidia

    AAPL,
    +1.46%
    Apple

    NIO,
    -3.16%
    NIO

    GME,
    -2.45%
    GameStop

    AMZN,
    +0.82%
    Amazon.com

    PLTR,
    -1.85%
    Palantir Technologies

    MULN,
    +3.88%
    Mullen Automotive

    MSFT,
    +1.06%
    Microsoft

    NVDA,
    +1.66%
    Nvidia

    Random reads

    Fifteen people ended up with eye pain and sight issues after a Bored Ape NFT event.

    A death metal band asked for singers on social media. A choir responded.

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  • The economy is growing at its fastest rate in 3 years and it may be because bosses are treating employees better. Just look at Starbucks gaining $10 billion in one day

    The economy is growing at its fastest rate in 3 years and it may be because bosses are treating employees better. Just look at Starbucks gaining $10 billion in one day

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    Coffee juggernaut Starbucks outperformed earnings expectations last quarter, sending the stock shooting up 12% since Thursday when it reported results for fiscal 2023. That was good for a single-day jump of about $10 billion in Starbucks’ market cap on Thursday. Executives attributed much of the coffee chain’s success this quarter to a new plan to improve working conditions in stores meant to help employees do their jobs better. Starbucks improved pay and scheduling headaches for in-store employees, replaced old equipment, and lowered turnover, all part of an effort to “reinvigorate the partner culture at Starbucks,” CEO Laxman Narasimhan told investors on an earnings call. Given the results Starbucks posted it appears to be working, and could be emblematic of a trend across the economy.

    Starbucks saw strong results across the board in terms of revenue, same store sales, transactions, and check size, which it attributed in part to its ability to be more productive. It’s a trend that’s been prevalent across the economy in the third quarter as productivity rose alongside worker pay. As the Axios Markets newsletter pointed out, economists have been surprised after years and years of stagnating productivity, including two straight quarters of decline in 2022, but Starbucks’ blowout quarter is an early sign that this won’t be business as usual. 

    When reached for comment Starbucks directed Fortune to a copy of its earnings release and call transcript

    Since October 2022, when Narasimhan took over as CEO from founder Howard Schultz (and inherited a toxic dynamic between the company and a restive union movement), the new chief has undertaken an extended effort to rehabilitate the company’s relationship with its in-store employees. He visited stores across the country, took 40 hours worth of barista training, and even worked as one—something he pledged to do once a month moving forward. This past quarter, Narasimhan said, was a testament that the company’s efforts to rebuild that relationship were paying off. And he has put his money where his mouth is, implementing a $450 million plan meant to make its stores run more smoothly and help baristas do their jobs faster. 

    This was a point reiterated by CFO Rachel Ruggeri. “The investments we’ve made are fueling growth—investments in our partners, in wages, in training, in our new store, in equipment,” she said.  

    A blowout quarter and a big investment in workers

    Starbucks’ strong quarter saw it outperform expectations on revenue, which was $9.37 billion  compared to an expected $9.29 billion. The $36 billion in revenue it had in fiscal 2023 represented a 12% increase over the previous year. The better working environment and investments in working conditions led Starbucks to report an 8% increase in comparable store sales globally driven by a 5% increase in average ticket and 3% increase in comparable transactions. 

    “We did all of this by investing over 20% of this year’s profits back into our partners in stores through wages, training, equipment, and new store growth,” Narasimhan said. “All this is further evidence that our strategy is working.” 

    Last fall, the company rolled out a plan to overhaul its in-store operations and make it easier for baristas to make its many famously complicated and time-consuming iced drinks, which were also a key source of union discontent. In this last quarter, the company installed 550 new nugget ice machines, 600 single cup brewers, and rolled out portable cold foamers to all U.S. stores, according to Narasimhan. The idea behind the plan was to give back more time to baristas—and by extension, to customers. The key was to increase speed, while still letting customers have endless options for customization, which comes with a higher price point. “Our customers continued to favor more premium beverages, creating a new normal as it relates to mix and customization,” Ruggeri said during the earnings call. 

    The increased efficiency in U.S. stores was one of the primary factors in operating margin shooting up by 3.1 percentage points from the year before, to 18.2%, according to Ruggeri. 

    All this has helped improve conditions for Starbucks employees. The company pointed to a 10% drop in employee turnover and a 16% boost in the length of barista tenure. Baristas also saw material improvements in working hours, which were up 5% in the quarter, and take-home pay, which was up 20%. 

    Productivity is increasing across the economy

    The trends at Starbucks point to similar directional trends across the U.S. economy where productivity increases have coincided with growth in hourly wages. 

    Overall productivity grew in the U.S. in the third quarter by 4.7% compared to the second quarter. That’s the highest quarterly growth rate since the third quarter of 2020, which came right after the economy cratered in the second quarter of that year due to the pandemic. Meanwhile, hourly compensation grew 3.9% in the third quarter. 

    When productivity, which measures the output of the economy against total hours worked, goes up, it implies more goods and services being produced with the same number of hours worked. That generally helps everyone in the economy because companies can produce more without hiring more workers, which means they don’t have to pass along their increased labor costs to consumers. But it’s been decades since productivity was on a steady trajectory of growth, both in the U.S. and globally. Coinciding with the productivity slump has been a widespread, decades-long pull back on capital expenditures—exactly the kind of thing Starbucks is bucking here.

    For instance, Starbucks plans to invest $1 billion in wages, employee training, and new equipment for its stores next year, and it has separated out a further $3 billion for capex, about 85% of that spent toward opening new stores and renovating existing ones. The company expects to renovate about 1,000 stores in the U.S. Starbucks has company here, as research from Bank of America shows that S&P 500 firms have increased capex spending for nine straight quarters.  

    One of the reasons companies, like Starbucks, may have to make such substantial investments is that the labor market is especially tight at the moment. Often when unemployment is low companies have to invest in ways to make their business run more efficiently, because they can’t rely on more manpower alone, to deliver more goods and services. The unemployment rate in October was 3.9%. In January of this year it stood at 3.4%, the lowest monthly rate since May 1969

    On its earnings call, Starbucks said that staffing and scheduling would be “areas of focus” next year, when the company plans to increase its store count by 4% in the U.S. to about 17,000 stores. By 2030, it plans to build 17,000 new stores globally for a total of 55,000 locations. And Starbucks is counting on happier, higher-paid, and more productive workers when it opens those stores.

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    Paolo Confino

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  • Report Says Retailers May Have Exaggerated Theft Claims | Entrepreneur

    Report Says Retailers May Have Exaggerated Theft Claims | Entrepreneur

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    Retail theft hasn’t been a stranger to the news cycle, as big-name brands have publicly admitted to having big problems with crime — and have been taking action to address the issues over the past year.

    However, a recent report by retail analysts at William Blair suggests that the documented theft rates at stores do not align with the “increase” in company commentary on the issue, and the scale and impact of theft might be exaggerated, masking underlying business issues such as weak consumer demand and mismanagement.

    The report also found a mere 0.4% increase in shrink, or retail losses, as a percentage of sales in nine major retailers that cited a growing impact of theft in 2022.

    “We believe companies like Target could indeed be using the current narrative around shrink to take broader action in lagging parts of their business,” the William Blair analysts said in the report. “We have to acknowledge potentially ulterior, more opportunistic motives.”

    However, shrink is an issue, and according to a National Retail Federation survey of 177 retailers, shrink increased by 19% last year to $112 billion, up from $93.9 billion in 2021 — meaning that even if retailers are exaggerating, it’s still an issue that they are grappling with.

    Related: Costco Isn’t Facing Devastating Surges in Theft Like Target and Walmart — and the Reason Is Very Simple

    The analysts highlight that overall merchandise loss, encompassing external and internal theft, damaged goods, and inventory mismanagement, constitutes only 1.5% to 2% of retailers’ sales — a percentage that has remained relatively stable over the years despite retailers increasingly sounding the alarm about theft.

    Although elevated levels of shrink are expected through 2024, the additional impact is expected to be somewhat “more contained” as compared to previous years, pointing to early signs of stability in shrink levels observed in 2023 and signs that recent measures, such as closures, might have been “overexaggerated.”

    Related: ‘Increasingly Serious’ Retail Crime Is Hitting Another Beloved U.S. Retailer Hard — and Its CEO Reveals a Bleak Trajectory

    The analysts at William Blair state in the report that one of the reasons they believe retailers may be inflating a theft narrative is to “stimulate” government action, “given that there is little they can do on their own” — adding that actions within a retailer’s control to combat theft (putting items behind locked cases, price hikes, and cutting back on self-checkout options), can negatively impact engagement, sales, and productivity.

    “This leaves government action as the best possible solution,” the analysts wrote.

    Some retailers have already taken to local government intervention as a means to curtail shrink. In September, Walmart announced it would be reopening one of its formerly closed stores in Atlanta with a built-in police station to combat crime and increase security.

    Related: Walmart Takes Bold Step to Combat Rising Crime in Retail with In-House Police Station

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    Madeline Garfinkle

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