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[ad_1] KeyBank prioritized its investment in technology during the fourth quarter as it looks to build the bank’s franchise to ensure competitiveness. “Our first investments are...
[ad_1] Truist Financial is simplifying its operations through ongoing restructuring efforts, affecting headcount, footprint and innovation. Costs associated with the restructuring are expected to reach $225...
[ad_1] Discover Financial Services invested in its integrated digital banking model, risk management, analytics and compliance initiatives in 2023 and expects to continue those efforts this...
[ad_1] Citizens Bank is looking toward AI and generative AI technology to improve operational efficiency and client experience. The $222 billion bank has “many exciting things...
[ad_1] PNC Financial plans to spend $425 million this year on its ongoing improvement plan, which funds business and technology investments. As the Pittsburgh-based bank looks...
[ad_1] Wells Fargo clients are migrating to lower-cost channels, resulting in reduced call volume and teller transactions for the bank. “We’ve been focusing on controlling...
[ad_1] JPMorgan Chase increased technology spend during the fourth quarter of 2023 as all lines of business across the bank invested in new products, features, customer...
[ad_1] Longtime Ally Financial leader Doug Timmerman today was named the lender’s interim chief executive, succeeding Jeffrey Brown. Brown, who announced his plans to step down in October, will depart Ally...
[ad_1] The Federal Reserve tightened monetary policy to rein in inflation, spurring banking mergers and acquisitions throughout the year. As the industry grappled with the rise...
[ad_1] Among themes discussed on Bank Automation News’ most popular “The Buzz” podcast episodes this year are: Improving customer experience; Navigating ChatGPT for finance implications;...
[ad_1] Tom Durkin, global product head of CashPro in Global Transaction Services at Bank of America, will present on “What’s new in digital assistants: Implementing AI...
[ad_1] Bank of America expects to spend $3.8 billion on technology development in 2024 as its overall spending increases due to investment in people, incentive compensation...
[ad_1] BMO Financial Group completed the conversion of Bank of the West customer accounts to BMO operating systems during its fiscal fourth quarter. “We closed and...
[ad_1] Royal Bank of Canada is set to close its CA$13.5 billion ($10 billion) all-cash acquisition of HSBC Canada in the first quarter of next year...
[ad_1] Apple and Goldman Sachs are parting ways on the Apple Card and the tech giant will be in the market for a new issuer —...
[ad_1] Scotiabank reduced its headcount and branch footprint in its fiscal fourth quarter as part of its restructuring initiatives to pull back on costs. The Canadian...
[ad_1] Financial institutions must review their digital maturity to remain competitive in a tech-forward market. The first step toward improving digital experiences is ensuring the FI...
[ad_1] Major banks in the European Union and the United Kingdom benefited from high rates during the third quarter, while others competed for consumer deposits. European...
[ad_1] Open banking regulation is in the works — finally. The Consumer Financial Protection Bureau (CFPB) announced in October 2022 a plan to propose a rule...
[ad_1] EverBank, formerly TIAA Bank, is converting its consumer digital banking operations to FIS’ Digital One to kick off 2024. TIAA completed the sale of its...