[ad_1] Bridging the gap between customer experience and digital transformation is critical for financial institutions (FIs) to ensure customers stay engaged. Providing customers with options...
[ad_1] Roughly 20% of e-commerce platform Shopify’s team has been dropped from the company with the sale of its logistics business to supply chain manager Flexport....
[ad_1] First Republic Bank shares fell as much as 54% in extended New York trading on speculation that it would be seized by regulators, as regional...
[ad_1] Capital One looked to technology to help navigate economic uncertainty as it invested in machine learning during the first quarter. The $471 billion bank saw...
[ad_1] Tech spend remained strong overall in the first quarter as the industry prepped for an economic downturn, and turbulence swept the banking world amid the...
[ad_1] Regions Bank is trimming expenses to make up for its technology transformation enhancements. The $154 billion bank is considering expense reduction in salaries and benefits,...
[ad_1] KeyBank is on track to cut costs in 2023 as the bank worked to make room for investments in customer acquisition technology and embedded banking...
[ad_1] Huntington Bancshares continued its efficiencies push during the first quarter, saying it plans to keep expenses at a 1% to 3% increase over each quarter...
[ad_1] Truist Financial is enhancing customer experiences and attracted new customers through its upgraded digital lending and onboarding efficiencies during the first quarter of 2023. The...
[ad_1] Fifth Third will continue to modernize its platform through technology as long as the return on investment remains prominent. In the first quarter of 2023,...
[ad_1] Ally Financial continues to invest in digital capabilities throughout its product suite to improve customer experience. “We’ll continue finding ways to disrupt the industry and...
[ad_1] Citizens Financial continues to prioritize its technology enhancement initiative for the bank’s legacy infrastructure and platform updates in the year ahead through its Top 8...
[ad_1] U.S. Bank continued its multiyear strategy to invest in e-commerce and tech-led revenue efforts in the first quarter of 2023. Tech-led merchant processing fee revenue...
[ad_1] Bank of America saw noninterest expenses increase year over year as employee and technology costs increased during the first quarter of 2023. WHY IT MATTERS:...
[ad_1] Southern Bancorp Chief Innovation Officer Vance Smiley focuses on in-house innovation to solve client friction within wealth management and access to capital. “We’re focused on...
[ad_1] JPMorgan Chase decreased technology, communications, and equipment expenses year over year during the first quarter of 2023, but an increase in headcount and wage inflation...
[ad_1] PNC continued its improvement plan in the first quarter of 2023 as efforts to reduce costs by $400 million this year stay on target. “This...
[ad_1] Wells Fargo recognized its clients’ demand for digital capabilities within its online and mobile platforms as digital usership grew in the first quarter of 2023....
[ad_1] Michigan State University Federal Credit Union is launching a personalized digital banking experience in the fall developed using a low-code, no-code digital banking solution by...
[ad_1] United Bank of Michigan added electronic signatures to its Federal Deposit Insurance Corp. coverage solution through its digital signature provider IMM as more bank clients...