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Tag: Reframing

  • How Emotionally Intelligent People Use a Little Stress to Optimize Their Performance

    Stressed? Absolutely. My flight was delayed, and delayed, and delayed. An accident jammed up traffic around the airport. My driver took a wrong turn. Instead of a 6-hour cushion, I made it to the conference with 20 minutes to spare before I went onstage. No sound check. No slide check. No time to go over a few cues with the techs.

    No time to do anything but worry my keynote would fall flat.

    As Inc. colleague Justin Bariso says about emotional intelligence, my emotions were working against me, not for me.  It’s hard to do your best when you feel anxious, nervous, or pressured; reams of research show stress negatively affects performance.

    But not always.

    The Yerkes-Dodson law is a psychological principle that describes the relationship between arousal (not that kind of arousal) and performance. Too much stress, and performance declines.

    But up to a certain point, anxiety and stress actually improve performance.

    How much stress is too much stress? Clearly, that depends. Feeling stressed because I’m running five minutes behind when I planned to get to the airport is unlikely to affect how I drive.

    Spending all day worrying about whether I’d make it to an event on time, and having those fears nearly realized, is a different story.

    Again, though, not always. 

    When something happens that makes you feel nervous, challenged, scared, etc., your body responds. Your heart rate increases. Your breathing gets faster, and shallower. Your body temperature rises.  Those responses are automatic and normal.

    Having your body spot a problem or challenge and say, “Let’s gear up!” is the upside of the Yerkes-Dodson law.

    The downside? You also vasoconstrict: the muscles inside your blood vessels tighten, making the space inside smaller. Vasoconstriction raises your blood pressure and reduces circulation to your extremities (which is why, when you feel super-stressed, your fingers and toes can feel cold.) 

    That natural response to a more serious problem or challenge is terrible for you, and therefore for how you perform… unless you apply some emotional intelligence, and do a little cognitive reframing.

    study published in the Journal of Experimental Psychology found that when people viewed their stress response as helpful — when their body’s natural response to stress, like increased heart and respiration rate, signaled their rising to the challenge — they didn’t vasoconstrict. Their blood pressure didn’t rise. 

    In fact, their physiological profiles looked like what Stanford professor Kelly McGonigal describes in her 2013 TED Talk as what happens in “moments of joy and courage.”

    Simply thinking about stress differently — seeing stress not as a problem, but as a good thing — changed how their bodies responded. Their “arousal” level stayed on the helpful side of the Yerkes-Dodson law curve.

    So as the sound tech fitted my mic, I took a deep breath and decided that arriving in the nick of time was a good thing. I didn’t have time to pace. I didn’t have time to peek out and see the hundreds of people finding their seats. I didn’t have time to make small talk with people backstage to help the time pass.

    I tried to smile and see being “late” as a challenge to overcome. After all, pressure is something you want to feel. Feeing pressure means you’re in a position to do something meaningful. Something important. Something where the outcome truly matters.

    As Billie Jean King says, “Pressure is a privilege, and champions adjust.”

    Did my reframing work? Not completely. Looking back, I give myself an A-minus. (OK, a B-plus.) I was still a little too amped up, and rushed the first minute. I could have read the room a little better. Overall, I wasn’t as smooth as I would have liked.

    But I performed a lot better than I would had I not reframed the events leading up to my keynote.

    When you feel nervous or stressed — when your heart rate rises, and your breathing quickens — reframe the feeling and let those emotions work for you. See it as your body rising to a challenge, helping you be more able to step in or step up. See stress as a signal that you have the opportunity to make your life better. 

    Sure, you will never totally control how you feel. 

    But with a little reframing, you can stay on the positive side of the Yerkes-Dodson law curve, and use stress as a tool to help you perform at your best. 

    The opinions expressed here by Inc.com columnists are their own, not those of Inc.com.

    Jeff Haden

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  • Failure Analyzer Worksheet (PDF)

    Failure Analyzer Worksheet (PDF)

    The “Failure Analyzer” worksheet is designed to help you reflect on a recent failure, identify the underlying causes, and create a mindset to improve and avoid similar mistakes in the future.


    This content is for Monthly, Yearly, and Lifetime members only.
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    Steven Handel

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  • Deathbed Motivation: The Top 5 Regrets of the Dying

    Deathbed Motivation: The Top 5 Regrets of the Dying

    If you were on your deathbed right now, what would your biggest regrets be? The answer can change the way you decide to live the rest of your life.


    Thinking about death can change how we live our lives. Our time on Earth is limited, and this realization can completely shift our perspective. It puts our real values and priorities into sharp focus, causing us to step back and re-evaluate if we are living our current lives in the best way possible.

    When I was going through a period of depression in college, I would take the bus to the local cemetery by myself with nothing but my camera. I’ve always been comfortable with solitude and doing things alone, but these cemetery walks were an especially meaningful and humbling experience for me. Walking among the graves and reading the names of people I’d never know showed me that life is much bigger than my ego. The realization that death is a necessary part of life sparked me to reevaluate and see the bigger picture behind my choices and actions.

    These cemetery walks were a powerful reminder that I would be dead one day too – but not yet – and that filled me with a sense of power and responsibility so long as I’m still breathing.

    How people think about death can have a profound effect on their psychology. Some people face the prospect of mortality by ignoring it and engaging in escapist behaviors driven by materialism (“buy more things”) or hedonism (“seek more pleasure”). Others embrace the prospect of death and recognize that it means they need to make the most of their time here before it’s too late.

    In the popular book The Top Five Regrets of the Dying: A Life Transformed by the Dearly Departing, Bronnie Ware documents her experiences in palliative care, working closely with those who had terminal illnesses or were approaching the end-of-life. She identified five main regrets of the dying based on conversations and confessions with those on their deathbeds.

    This article will outline her main findings along with my personal thoughts on each one.

    Deathbed Motivation: Top 5 Regrets of the Dying

    According to Bronnie Ware, the five most common regrets shared by people nearing death were:

    “I wish I’d had the courage to live a life true to myself, not the life others expected of me.”

    It’s cliché but true: you only have one life to live.

    Many people cave to social pressures to choose paths in life that are expected of them, such as what school to attend, or what career to pursue, or what types of relationships to cultivate. However, what brings one person happiness isn’t necessarily what brings another person happiness. If we only try to make others happy, we often end up neglecting our own needs, wants, passions, and ideals.

    Understanding your core values is one of the most important steps you can take in life. Knowing what you really want will help you make choices that are harmonious with what you really care about, not just what you think you “should do” or “ought to do.” One interesting study published in the journal Emotions found that our most enduring and long-lasting regrets are usually “ideal-related,” such as personal goals and aspirations.

    Our biggest regrets are often the things we didn’t do but always wanted to, like starting a rock band, or writing a book, or traveling to a place we always wanted to visit.

    “I wish I hadn’t worked so hard.”

    Most people don’t lay on their deathbeds thinking, “I wish I spent more time at my job.”

    Work is important and it can be fulfilling, but many people in today’s world become myopically focused on advancing in their jobs/careers or making more money by any means necessary (sometimes even in unhealthy, destructive, or unethical ways).

    We wrongly believe that wealth is the only real measure of value in life, and thus we get distracted from other important things like spending more time with family, taking care of our health, giving back to our community, or pursuing personal passions.

    In our materialistic and consumerist culture, nothing seems more important than “working hard” and “making money,” but as the saying goes, “You can’t take it with you when you die.”

    “I wish I’d had the courage to express my feelings.”

    We often have trouble expressing our true feelings toward people because we see emotions as weakness or we don’t want to risk being vulnerable.

    This is especially true when it comes to feelings of love, gratitude, and appreciation. There are some families, cultures, and couples where it’s rare to hear the words, “I love you,” or “I appreciate you.” The feelings are taken for granted, but they are never explicitly said.

    It’s important that we learn to express love and appreciation toward others while we still can (including toward family, friends, loved ones, or mentors), because we will often regret it if we miss our chance.

    Recently I wrote my mom a thank you letter for her birthday. It helped me communicate a lot of feelings that I’ve always had but were difficult to say out-loud. It felt like an emotional weight was lifted off my shoulders once I finally expressed my tremendous gratitude for her and everything she’s done for me.

    There are also people I’ve lost in life whom I was never able to tell that I appreciated them. Those are regrets I’ll have to live with – the crucial lesson is don’t miss the opportunity to tell people you love them while you still can.

    “I wish I had stayed in touch with my friends.”

    One common theme in life is that relationships come and go.

    Our circle of friends often changes dramatically throughout high school, college, and into adulthood, especially when we move to new places or leave our hometowns. We tend to lose touch with people over time. Those who were once “best friends” we now go years without even speaking to.

    In theory, it’s easier to stay in touch with people now more than ever; old friends and family are just a call, text, or email away, yet we rarely take advantage of these opportunities.

    It’s never too late to check in on past connections. It can seem awkward at first to reach out to those we haven’t seen in years, but often they will appreciate the gesture and you both will enjoy reconnecting and reminiscing about your shared past.

    The simple act of checking in on people on a regular basis (such as holidays, birthdays, reunions, etc.) can preserve our social connections over time and remind us all the positive relationships and social support we have. Each person you stay in touch with is another layer of meaning in your life.

    “I wish that I had let myself be happier.”

    People are too busy these days to be happy.

    We get easily trapped in the hustle and bustle of daily life with work, school, chores, family, and other responsibilities and obligations. In the midst of all this, many forget the simple art of stepping back and finding happiness in the moment.

    You don’t need to wait for something life-changing to be happy. Many people don’t realize that happiness is in their control and you can start finding it in little things, like savoring positive experiences, counting your blessings, having things to look forward to, and prioritizing positive activities. These are habits that are available to anyone no matter what their current situation is in life. You don’t need to be rich or famous; in fact, sometimes those people are the most distracted and least happy.

    If happiness is a skill, then it’s something that’s worth learning. It isn’t magic, it’s a direct result of how you think, act, and view your world.

    The Time That Remains

    If you are reading this right now, then you still have power over how you live the rest of your life. Every new breath is a symbol of this power.

    Which of the big five regrets do you relate to the most? Living too much by other people’s expectations, focusing too much on work, not communicating your true feelings, losing touch with old friends and family, or simply not finding time for more happiness?

    These are important questions worth reflecting on. Take a moment to imagine yourself on your deathbed, which regrets would hurt the most? What can you still do about it?


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    Steven Handel

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