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Tag: PR tool

  • 5 Essential Elements of a PR Pitch That Will Land | Entrepreneur

    5 Essential Elements of a PR Pitch That Will Land | Entrepreneur

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    Opinions expressed by Entrepreneur contributors are their own.

    In my world of all things public relations, “pitch” is the MVP of my lexicon. As a verb, “pitch” lies at the core of my business: it’s what my team does for virtually every client on my list, and it’s arguably the single-most strategic action in launching a full-blown marketing campaign. As a noun, “pitch” is the actual written asset we produce: we throw something into the big wide media net and hope it hits its mark.

    “Hope” is not a word I like to emphasize. My clients don’t want to hear, “I hope I can get you press coverage” or “I have high hopes that we can place your product announcement in this magazine.” No, what they want, what you want and what I want — for all our businesses — is to produce pitches that get noticed, get read and get picked up right out of the gate.

    The mission is clear. Accomplishing that mission is a whole other ballgame.

    Is there a secret formula for effective PR pitches?

    Many things go into a good, solid pitch. Presentation matters — it should look crisp and clean, use an eye-catching but easy-to-read font and be laid out nicely, sure. Length matters — too long, and the reviewer will likely just skim over it; too short, and you won’t be able to generate a message with any real substance. Tone matters — overly formal comes across as stuffy, boring and antiquated; overly informal comes across as too casual, amateur and unprofessional.

    But if I had to narrow down my recipe for a potent, compelling, attention-grabbing pitch, I’d zero in on five staple ingredients that form the base of all of my firm’s pitches.

    Related: PR Pitches Getting Lost in the Abyss? This Storytelling Advice Will Help the Right People Find Them.

    Five action steps to craft a results-generating pitch

    #1: Do a deep dive. Do not go in blind. Do not “wing it.” Do not sit down at your desk and tell yourself, “Something will come to me once I start typing.” Instead, do some research. Then, do some more research. A pitch with an informed viewpoint and data-driven assertions will hit the target over vague, general “rah-rah” pieces 10 times out of 10.

    One of my strongest pitches ever? It was about burgers. I studied the ins and outs (pun intended) for hours on end — what people in the food and beverage industry had already written about burgers, what went into the best burgers and what consumers cared most about in their burgers. My pitch was thoughtful, well-founded and had style. The journalist picked it up right away, writing back to me that it was the best pitch he’d ever received.

    #2: Ensure impeccable grammar. Never underestimate the power of a typo … to sink your pitch right into the mud. Though I’m long on vision, I’m short on the finer points of the English language, so nothing leaves my office that hasn’t been pored over by a grammar and punctuation expert on my editorial team. Draft. Edit. Proof. Repeat.

    Remember that journalists are writers; they respond to good writing and toss faulty writing directly into the trash can. When your pitches are well-written, grammatically correct and error-free, they will align so much better with the brand you’re promoting and will allow the messaging (not the avoidable mistakes) to grab the spotlight.

    Related: Are Your PR Efforts Falling Flat? Here’s How to Fix It

    #3: Adopt a newsworthy angle. I’ve said it before, and I’ll keep on saying it. To get in the news, you have to bring something new to the table. You have to infuse the well-traveled terrain with a breath of fresh air that feels refreshing and interesting to the media rep.

    To find a novel angle, return to the research board. What hasn’t been said yet? What hasn’t been considered? What intriguing spin can you put on your subject matter that will capture your reader’s attention and pique their curiosity? Unless you’ve settled on an angle that will direct the course of your pitch, don’t start randomly clicking away at the keyboard. Wait until you’re inspired by your own approach to increase the chances that you’ll inspire your audience.

    #4: Turn selling into storytelling. Let’s face it: what a pitch is really doing is trying to sell something. You’re trying to get the media to “buy” what you’re peddling, to take the bait so you can get them on the hook. But a soft sell almost invariably beats out a hard sell, and the key to soft selling is the narrative technique.

    It’s one thing to tout a revolutionary new skincare product on the basis of its chemical composition, regenerative properties and competitive price point. It’s quite another to actually illustrate its life-changing qualities through the words of Janice, a new convert who is obsessed with its silky texture, delicious scent and mind-blowing results around her eyes.

    Facts appeal to the intellect. Stories appeal to the emotions. When you’re trying to reach people, the emotional route will often get you to your destination more persuasively and dynamically.

    Related: How to Write a Winning PR Pitch

    #5: Add your own flair. Enough with the AI and ChatGPT already. We’ve barely gotten started in this arena, and I’m already encountering far too much copy that sounds generic, robotic and soulless. There is a place for personality in the business world, for a singular voice and vision. And a pitch is an excellent vehicle to transmit your particular flair.

    Some pitch writers go for humor, some seek logic and some chase the utterly perfect tagline. Me, I’m a heartstring-puller. That’s just my default mode when working with clients, the press, anyone. So I write from the heart when I’m pitching, with the goal of touching another one. Don’t be afraid to imbue your pitch with passion; people react to that when they sense it’s authentic.

    Don’t neglect this final step

    Do you know how full your inbox is? Well, the media’s boxes are positively overflowing. So don’t wait to be “discovered” amid all those written proposals. Pick up the phone to follow up on your pitch. Invite the recipient to coffee. Try to develop relationships with media contacts. Like you, they’re looking for the next big success story, and if you add this final step, you just might find it together!

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    Emily Reynolds Bergh

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  • 4 Reasons Your PR Campaign Isn’t Driving Sales — and How to Fix Them | Entrepreneur

    4 Reasons Your PR Campaign Isn’t Driving Sales — and How to Fix Them | Entrepreneur

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    Opinions expressed by Entrepreneur contributors are their own.

    Many entrepreneurs who have tried PR and then stopped say something similar: “I paid a lot for PR, but it didn’t lead to sales.”

    It’s certainly a frustrating situation to be in. Brand awareness is great, but it doesn’t mean anything if it doesn’t help you reach your goals. Your PR efforts need to be closely aligned with your overall marketing strategy. However, only one in five PR professionals is involved in developing a company’s overall marketing strategy, per Meltwater. This leads to missed opportunities for connecting media coverage to your KPIs.

    Here’s the good news: Fixing this is usually a matter of fine-tuning certain parts of your PR campaign so you can convert brand awareness into meaningful sales.

    Below are four reasons why your campaign may not drive sales — and how to adjust your efforts to start making more from media coverage.

    Related: 5 Media Strategies Every Entrepreneur Needs to Know

    1. There’s no defined customer journey

    Your company just got featured in a digital publication with 15 million monthly visitors. Congrats! But, now what?

    Your PR strategy should detail how a potential customer who just discovered you via the media moves from brand awareness to conversion. Keep in mind that most customers don’t go directly from one to the other — even in the most simplified marketing funnel, they first must move through the interest/consideration phase.

    Work closely with your PR and marketing teams to determine how you will nurture new audiences in the consideration phase until they’re ready to convert.

    That may involve these tactics on the website page your media coverage leads to:

    • A newsletter sign-up box (offering high-value content)
    • An offer for a free trial
    • A downloadable white paper
    • A 1-1 consultation

    This is especially important if your media coverage sends audiences to non-eCommerce pages. For example, if one of your spokespeople is featured as an expert and the article leads to their bio page, there should be a clear “next step” for customers (like those outlined above) to move them closer to a purchasing decision.

    Related: 5 Ways Companies Can Create Content That’s Actually Helpful

    2. The landing page from the press has a bad UX

    If the press directs new visitors to your website, but the links are broken, images are sized poorly, it’s not optimized for mobile, or it’s difficult to navigate, they’ll quickly bounce off the page.

    The website pages you provide to the press should be among the most inviting, intentional ones you create since they play a key role in moving potential customers through the funnel. Better UX can increase conversions by up to 400 percent, per research from Forrester.

    Whenever you’re mentioned in the press, put your company’s best foot forward to make an unforgettable first impression.

    Related: 5 Things Journalists Wish You Knew About Getting Press Coverage for Your Company

    3. You’re targeting the wrong publications

    While getting coverage in a giant publication feels amazing, it may not lead to the most sales. Some of the most lucrative placements we’ve seen for clients have been in regional outlets where their community comes together to support local businesses.

    As an example of that, one of our firm’s clients has been featured in several national publications that are fantastic for credibility and visibility, but a local broadcast segment contributed to a 224 percent increase in their online sales in just one month (not to mention a spike in brick-and-mortar sales).

    Even for nationwide or global companies, a niche publication can reach more high-intent audiences. If you’re a nutrition app company, landing on Good Morning America is great for exposure, but you may actually reach more customers who are ready to convert with coverage in a small outlet focused on healthy eating or weight loss.

    4. Your social media channels don’t reflect the customer journey

    As mentioned before, potential customers typically aren’t ready to buy when they hear about your company. However, they often engage with companies on social media after their first exposure to them in the media.

    For instance, if someone reads about you in an online article, they may follow you on Instagram as a next step to learn more about your company. Make sure your social media channels are nurturing new audiences through every stage of the marketing funnel.

    Social media strategy should be a key part of your 360-degree marketing efforts and reflect your media coverage for cohesiveness. Repurpose your broadcast appearances for TikTok or Instagram Reels and showcase quotes from your interviews in static posts. Then, just as you would for your landing pages, make sure there’s a clear next step in the customer journey.

    In fact, social media can be one way to shorten the customer journey from brand awareness to conversion. It has traditionally been thought of as a top-of-funnel brand awareness tool, but 93 percent of executives say that companies are increasingly moving eCommerce to social media, per a Sprout Social report.

    Throughout all of these efforts, think about what steps will lead your customers from brand awareness to conversion — and be there to offer them high-value content every step of the way. Also, make sure your PR team is actively part of overall marketing decisions. When you do so, you’ll see more impactful results from your investment in PR.

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    Kelsey Kloss

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  • How to Choose a Reliable PR Agency in 6 Steps | Entrepreneur

    How to Choose a Reliable PR Agency in 6 Steps | Entrepreneur

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    Opinions expressed by Entrepreneur contributors are their own.

    If you own a business, you know that reputation is everything. It’s not enough to know what your brand is about and its values – you must communicate all these things to clients, partners and stakeholders. This is where PR places your company on the map and establishes the right communication channels. But with so many names out there competing for clients’ attention, how do you know you’re hiring a reliable PR contractor?

    In this guide, you’ll discover six tips to help you choose a professional, result-driven PR agency that will work to effectively build your brand reputation and make your brand stand out on the market.

    1. Look for an agency with a rich media catalog

    A long list of media outlets in an agency’s database is not just a sign of extensive connections in the industry. It also means it will be easier for a media expert to select the outlets that perfectly fit the client’s criteria, such as budget, niche and target audience. Let’s break it down with a simple comparison:

    Bad agency: Offers you a list of a couple of dozens of media to choose from to publish your story. It’s unlikely you’ll find an outlet that satisfies all your PR needs – even the core ones.

    Good agency: An extensive media catalog with outlets covering various industries, reader demographics and geographic regions. No matter what your PR goals are, you’ll be able to find the right place to publish and promote your business.

    Related: Why You Need A PR Agency and How to Choose One Wisely

    2. Analyze the media you’re offered to appear in

    Remember: quality always beats quantity. Instead of bringing your brand name to the pages of several little-known or low-quality outlets, it’s crucial to focus on choosing a few or even one reputable source. Expert PR agencies live by this rule and would not waste your time and money on publications with little to no impact.

    Bad agency: Likely chooses cheaper outlets with fewer readers to save their (not your) budget. They might also conceal what outlets your piece will feature in until the moment of publication.

    Good agency: Focuses on results and transparently communicates the selection of reputable outlets, even if it means a higher price. You will be able to make an informed decision and know exactly what impact the PR campaign will have on your business growth.

    Related: How to Make the Most of Your Public Relations

    3. Request the agency’s portfolio

    Imagine you come to a real estate agency looking to buy a property. An agent keeps pushing you to buy this “amazing” apartment with a “great” interior design and a “fantastic” infrastructure. But they never tell you where the property is or even show you any pictures. That’s what happens if you work with a PR agency that has no open portfolio. It’s a leap into the unknown, often not worth the risk.

    Bad agency: Doesn’t have a portfolio. Agents refer to vague NDAs as an excuse, so you don’t really see any examples of the agency’s work and achievements.

    Good agency: Shows you real client cases and publications. Better yet, it has a diverse portfolio published on its website, so you can take your time to see and analyze it.

    4. Seek full clarity on price and service-wise

    When something is too good to be true in the PR industry, it probably is. So, if you found an agency that offers publications in great media for unusually low prices, it’s reasonable to be suspicious. Always explicitly ask for all the details of each publication. Does it come with special tags? Is it a full-on piece about your brand or just a mention? Try to eliminate all the blind spots.

    Bad agency: Sells you a publication marked as “advertising” so that search engines will treat it as an ad, not a piece of organic content. Or will promise a high-profile placement but deliver a brief mention in an unrelated article.

    Good agency: Is straightforward about prices and services. Will tell you what page your publication will appear on, whether it will carry any tags, etc. You’ll know for sure where you land.

    Related: 10 Tips to Negotiate Like a Boss

    5. Look for diverse contract options

    Traditional PR agencies often insist on signing long-term contracts regardless of their clients’ needs. It means a higher price and a lower level of flexibility. What if you can’t afford it consistently due to financial struggles? Or perhaps you will no longer need the PR services in a couple of months. Canceling such contracts can be costly and legally painful.

    Bad agency: Pushes you to sign a year-long contract and make a large advance payment and is not fully transparent about the cancelation policy.

    Good agency: Strives to be flexible. Offers short-term contracts and is open about the cancellation policy, ensuring you have the freedom to tailor your PR services according to your needs.

    6. Read real client reviews

    When choosing a PR agency, it’s smart to see what other clients have to say. Reviews provide valuable insights into how the agency operates, the quality of its services, and whether it can truly meet your needs.

    Bad agency: Avoids sharing client feedback or only shows you a few cherry-picked positive cases. Or it has many generic reviews that lack specific details about the agency’s actual performance.

    Good agency: Is proud of its track record and will show you a range of feedback, both positive and constructive. Reviews include photos and/or links, feature brand names and real company representatives.

    All these tips revolve around one core idea: work with professionals. Just like you’re looking for a qualified doctor to attend to your health, an expert mechanic to fix your car, or an experienced teacher to educate your children, only say yes to a PR agency that inspires trust and shows professionalism. After all, PR is a key aspect of your brand’s reputation and success.

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    Irina Proskurina

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  • How Public Relations Builds Trust and Credibility for Your Startup | Entrepreneur

    How Public Relations Builds Trust and Credibility for Your Startup | Entrepreneur

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    Opinions expressed by Entrepreneur contributors are their own.

    You’ve just launched your dream business. You’ve been diligently marketing your products on social media, optimizing your website for SEO and preparing your inventory for your first major sale. You’ve amassed a significant following, and there’s a real interest in your products and your company. However, when the sales data rolls in, it’s significantly less than you anticipated. You’re left wondering, “Didn’t I do everything right?”

    Whether you’re running a new or established business, having a solid reputation in your industry is as crucial as any marketing tool or SEO-friendly website. Your clientele, customers and investors need to trust you. However, amidst all the packaging, paperwork and product production, it’s unlikely that you or your team have the bandwidth to work on developing this crucial credibility and reputation. That’s where a proficient public relations (PR) team comes into play.

    Related: Break Through the Noise: 5 Hacks to Boost Your Public Relations Efforts in a Noisy Digital World

    How does a PR team create business credibility?

    For clients and customers to invest their time and money into your business, they need to trust you. Too many people have been scammed by faux businesses claiming to sell non-existent products. Maintaining a trustworthy and credible reputation means that new clients won’t hesitate to employ your services or purchase your products. So, how does a business like yours become “reputable”?

    A PR team creates connections with existing, reputable media outlets to promote your business. They generate content, typically a guest blog or feature, that is sent to magazines, journals and other outlets to be posted and shared with an established readership. This way, your company is endorsed by a credible source and introduced to potential clientele. Podcasts are also an increasingly popular way to spread the word about your business. A PR team will leverage their existing connections and forge new ones to place information about your business with a reputable podcaster or outlet whose audience aligns with your brand’s aesthetics, goals and values.

    Sharing your brand’s story

    Sharing your brand’s story means connecting with your intended audience through the narrative you create around your brand. This narrative can include your history, values, goals and more. It helps new and existing customers understand who you are as a company and why they should invest their time and money in you. Podcasts and blog features can be a great way to tell your brand’s story in a longer format. Telling your brand’s story gives clients something to root for, an ethos that compels them to stick around with your company. Part of having a PR team is their ability to use outreach to expand your audience while making your business appear legitimate and credible.

    This is an excellent opportunity to talk about your brand’s mission, involvement with social activism, core values, or modes of sustainability/ethical consumption utilized by your brand. Some customers and clients look for these aspects before deciding to make a purchase.

    Building positive relationships

    PR also aids in forming positive relationships with your potential and current customers. Part of confirming that you are a reputable business and crafting a narrative surrounding that business is so that your clients return to your company, not your competitor. You want people to be aware of your brand and loyal to it.

    Connecting with existing media outlets, influential individuals and other reputable sources will aid you in promoting and maintaining a thriving business. The next step to boosting your business is undoubtedly hiring a PR team today. They will help you navigate the complex public relations landscape, ensuring your brand’s story is heard and your reputation is solidified.

    Related: Does Your PR Agency See You as a Project or a Partner?

    The role of PR in crisis management

    Another crucial aspect of PR is crisis management. In the event of a mishap or controversy, a PR team can help mitigate damage to your brand’s reputation. They can craft thoughtful responses, manage communications with the media, and guide your business through the storm. This proactive approach can help maintain credibility and reassure customers during challenging times.

    PR and social media

    In today’s digital age, a PR team’s role extends to managing your brand’s presence on social media. They can help shape your online image, engage with your audience and respond professionally to feedback or criticism. A well-managed social media presence can enhance your brand’s reputation, reach a wider audience and drive customer engagement.

    Related: In The Run for Success, What’s More Helpful PR or Social Media?

    PR and community engagement

    PR teams also play a vital role in community engagement. They can organize events, partnerships, or initiatives that align with your brand’s values and contribute positively to your community. This boosts your reputation and fosters a deeper connection with your audience.

    In conclusion, a PR team is an invaluable asset for any business, new or old. They can help build and maintain your reputation, connect with your audience, manage crises and much more. Sharing your brand’s story and values can foster customer trust and loyalty, ultimately driving your business’s success.

    If you want to boost your business, hiring a PR team should be your next step. They can help you navigate the complex public relations landscape, ensuring your brand’s story is heard, your reputation is solidified and your business thrives. A good reputation is just as important as any marketing tool or SEO-friendly website.

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    Morissa Schwartz

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  • Why Local Media is the Secret to Getting Free PR | Entrepreneur

    Why Local Media is the Secret to Getting Free PR | Entrepreneur

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    Opinions expressed by Entrepreneur contributors are their own.

    Living in Las Vegas means I live and work where there are over 24,000 events, conventions and trade shows (bringing in 6.5 million attendees) annually. Having worked with many companies who attend, display or speak at these events, there’s one thing I always recommend that has helped them generate earned media while on site. It’s not pitching all of the attending media because they’re being pitched by everyone else attending.

    The most important thing your company can do is reach out to local media in the city you’re attending. The “trick” is to localize the story for the community that 1) also resonates with conference attendees and 2) it offers your brand credibility opportunities outside of the event.

    Related: 8 Ways to Improve Your Online Presence in 2023

    Why is “going local” such a strong strategy during an industry-specific event?

    • “Local” for your industry event typically means a large audience. The most popular cities that host the most events each year include Orlando, Chicago, New York City, San Francisco, Atlanta, Washington D.C., Las Vegas and more. These are large markets. In addition to the “local” attention, these markets may have national distribution and social sharing of the content may reach a national audience. This means more than just the people who live in the local market will see your news.
    • Strategic timing generates leads. Aligning a local media moment during an event means you have some cool content to share in the event’s social timeline and may generate new leads for your business. For example, if you’re a software company, you could do an in-studio local TV news segment that includes an exclusive or local-relevant live demo of your product. This gives you a chance to show off your product to a new audience and insert the segment into the event hashtag conversation. The credibility and quality of the segment can be used for real-time and long-term lead generation.
    • Build credibility. If your company doesn’t have regular or ongoing media, this is a great third-party credibility builder that can be used long-term. It may support a future paid ad campaign or be a source of celebration with key stakeholders. When your company is featured in the media, it signals to potential customers or conference participants that you may be more credible than competitors. It may be seen as a “stamp of approval” — the determining factor for a potential customer. Getting event-specific positive media coverage is a great way to celebrate with key stakeholders and build excitement around your brand.
    • The “buzz” word. Local media look for stories that will generate buzz, which may be a win/win for your brand and the outlet if you have something interesting or newsworthy. It all comes down to localization. It may be something as simple as having a notable expert on-site, or it can be more in-depth, like showing how your company or product could have a major impact on the community. For example, during the Consumer Electronic Show (CES), I do a consumer tech segment highlighting my personal favorite finds from the show. These are typically things that showcase the “latest and greatest” and may also be things that the Las Vegas community may benefit from knowing.
    • It. Saves. Money. Cha-ching. Landing an earned local media placement means you can save money on advertising during the conference. Advertising can be expensive, especially if you’re trying to reach a large audience and earned media is “free,” minus the budget to work with a public relations professional to help craft, pitch and place the opportunity. Bonus? Earned media is often more valuable than paid advertising because it comes from a trusted source and is seen as more credible by consumers.
    • Brand awareness. Awareness implies the extent to which a brand is recognized by potential customers and the extent to which it is associated with a particular set of attributes. This is essential to helping your businesses attract new customers, increase sales and build loyalty. If you want to stand out in a crowded conversation during a large conference and 1) aren’t getting interest from prominent media outlets in attendance, or 2) don’t see an opportunity for on-site event coverage, local media is your best bet.

    Now that you understand why it is important, it is important to work with a local public relations agency to make it happen.

    Related: Why Maintaining a Strong Media Presence is Key to Succeeding in an Economic Downturn

    Work with a local market public relations agency

    It is important to reach out at least 30 to 60 days before your event. You’ll need time to vet and verify the agency, negotiate contract terms and allow them time to package and pitch your stories strategically. Working with a local partner means they already have local media connections, understand the community and increase the chances of your media placement. This team will also help you maximize the earned placement during and after the event to ensure you get as much value as possible. One highly credible local media placement may outshine any trade-specific coverage on-site or maybe the essential “partner” press needed to achieve your event media goals.

    How to find the right local agency?

    • Do your research. Utilize personal connections, Linkedin and general searches to identify agencies. You can also look at previous event press releases to see if other companies or competitors worked with a local agency. It’s essential to do your research and find one that is a good fit for your business.
    • Meet with the agency. Once you’ve narrowed your choices, meet with the agency to discuss your needs and goals. This will help you to determine if they are the right fit for your business.
    • Develop your “go local” strategy. Once you’ve decided to work with an agency, be sure to get everything in writing, including the scope of work, the fees, and the deliverables.
    • Understand expectations. Be sure to communicate your expectations to the agency from the start. Even if securing a single local media placement is the goal, you may want them to manage the entire event-specific public relations, develop an earned, owned and paid media strategy to leverage secure placements and build additional trade media relationships on your behalf.

    Related: 3 Proven Ways Entrepreneurs Can Get Media Exposure

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    Sarah Evans

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