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Tag: Portland Water Bureau

  • Portland Water Bureau Responds To Surge Of Financial Assistance Calls – KXL

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    PORTLAND, OR – Officials with the Portland Water Bureau say they are seeing an uptick in requests for financial assistance with sewer, stormwater, and water bills.  The increase need of help coming since the federal government shutdown.

    “We know many Portlanders have been struggling for months with rising costs, job loss, and other financial pressures–and the federal shutdown is making it even harder,” says Portland Water Bureau Interim Director Quisha Light. “If you’re worried about your ability to pay your bill, please call us. We’re doing everything we can to make sure our customers can continue to access clean, safe drinking water.”

    Financial Assistance Program Manager Kenny Scott notes the Bureau has some of the most robust financial assistance available in the country.

    Here are options offered by the bureau:

    The Portland Water Bureau serves water to almost a million people in the Portland area.

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    Tim Lantz

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  • Large Main Break Causes Discolored Water in W. Portland – KXL

    Large Main Break Causes Discolored Water in W. Portland – KXL

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    PORTLAND, Ore. — Portland Water Bureau crews have been working on the scene of a large main break that occurred around 9:30 a.m. Saturday, Oct. 5 near N.W. 29th/31st and N.W. Yeon. It caused discolored water throughout N.W. Portland and parts of S.W. Portland.

    “Your public health and access to your drinking water are our top priorities. Water main breaks can’t be predicted – one of the challenges of underground infrastructure – but we know that they can cause significant difficulties for our community members, especially our small businesses,” said Water Bureau Director Edward Campbell. “Our skilled crews work around the clock 365 days a year. Rest assured, they’re working hard to get fresh water back to Portlanders taps as soon as possible.”

    Crews are on the scene, working to repair the main as quickly as possible. About 15 properties are without water service.
    While a small number of properties are out of water, the break caused discoloration experienced by many properties throughout Northwest Portland and some of Southwest Portland. The discoloration is caused by a fine, organic sediment that is always present in our pipes that was temporarily stirred up by the main break. The water is treated, and no boil water notice is being issued for those experiencing the discolored water. However, discolored water is not the quality of water the Portland Water Bureau prefers to serve. If you’re experiencing discolored water at your property, rely on your emergency water supply or bottled water until the water runs clear.   There are no significant traffic impacts at this time. Due to the large size of the main, 16 inches, it could take many hours to repair. Crews are working to determine the extent of the damage and the duration of the repair.

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    Annette Newell

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