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Tag: podcast

  • NET-A-PORTER’s Market Director Shares The Top Denim Trends For Fall

    NET-A-PORTER’s Market Director Shares The Top Denim Trends For Fall

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    I imagine that this job requires you to be quite flexible, because you’re not just looking at things from your own point of view, necessarily. There might be a trend that you personally wouldn’t invest in, but you realize that there will be a great market for something. How do you think that challenge through and how do you balance it and really get the right mix?
    I feel like when you said the right mix there. That is like the most important thing. 

    It can be easy to think about your own personal taste levels, but ultimately, we have to be led by the data.

    We can see what social posts our customer loves, we can see what edits she’s shopping the most, we can see where they’re spending the most time on site, what campaigns they’re clicking on. We use all of that to inform the choices that we make, so that we’re providing the product that we know they’re going to love.

    The other thing I would say is that myself, the buyers, people that we speak to, we are also the NET-A-PORTER customers. We know ourselves very well.

    I think often, if there is a general consensus amongst the team that we’re all really gravitating towards something or we don’t feel like that’s gonna be right for our customer. We’re generally kind of on the money, because we’re all our customers.

    Personal taste does come into it a little bit. We’re all trying to get our hands on the Alaïa mesh flats, myself included—and our customers. 

    I have gotten to know the customer like an old friend, as well. There’s knowledge that you learn that the data can’t provide. 

    It’s just sort of that intuition and instinct.

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    Madeline Hill

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  • Celebrity Interior Designer Jake Arnold Shares His Best Design Advice

    Celebrity Interior Designer Jake Arnold Shares His Best Design Advice

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    I’m hoping you can walk me through that creative and aesthetic journey and how long it took you to understand what you really liked, what your design sensibilities were, and how to ensure it was cohesive.

    In the beginning, you say yes to everything. You bite your tongue, and you keep it moving. When I first started, I’d worked for other people. It was at a time where I think Instagram and social media was not as prevalent as it is today. I was able to hone in on what I was attracted to and what I liked.

    Growing up in England, where it’s all rooted in tradition and everything has a purpose, meaning, and context, and then coming to Los Angeles, where you can build and do whatever you want— that’s why I was so drawn to coming here. You really could express creativity on a personal level.

    Because of the context here, you can do what you want. The landscape allows you to have an English Tudor next to a Spanish revival house. It’s really all over the map.

    I think, at the beginning, when I started, I was always drawn to darker, more layered cozy spaces because that’s what I grew up around. Everyone here at the time was doing beachy, and everything was blues—that kind of California beach vibe at the time. I was painting people’s rooms black. I think a huge part of it was risk-taking. But I was also very fortunate that I met people along the way who inspired me and expanded my horizons. 

    Two of my first-ever clients—one being Julianne Hough and one being Katherine Powers—really evolved my style. I think it’s just important to, along the way, while you’re honing in your craft, to be very open to being inspired and allowing yourself to evolve through others.

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    Madeline Hill

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  • Ivana Primorac, Lead Hair & Makeup Artist for Barbie, Takes Us Behind the Scenes

    Ivana Primorac, Lead Hair & Makeup Artist for Barbie, Takes Us Behind the Scenes

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    If you’ve been on social media recently, there’s no doubt you’ve seen bright pink Barbie promos grace your feed. And with all the hype, it’s no surprise that the film premiered to record-breaking box office numbers, not to mention critical acclaim and deep audience adoration. But when Ivana Primorac, the movie’s lead hair and makeup artist, first heard about the film, she wasn’t sure what to expect.

    “I was very excited, but I couldn’t figure out why we would make a movie about [a] Barbie doll,” Primorac says. “And I was like, well, because it’s Greta, I’m immediately interested. … Once I read the script, it was clear to me that this is going to be an amazing thing to try and help create.” Soon, Primorac jumped right in and proceeded to create one iconic look after another.

    On the latest episode of Who What Wear With Hillary Kerr, Primorac is bringing us inside her process. She speaks on how she achieved the perfect shades of blonde, the sheer number of looks that appear even before the opening credits finish rolling, and the rough draft looks for some of our favorite characters.

    For excerpts of their conversation, scroll below, and make sure you tune in for the full rundown. 

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    Natalie Thurman

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  • Teens Busted for Breaking Into the Homes of Hollywood Stars | Entrepreneur

    Teens Busted for Breaking Into the Homes of Hollywood Stars | Entrepreneur

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    Between October 2008 and August 2009, a band of thieves broke into the homes of several young Hollywood stars, such as Paris Hilton, Lindsey Lohan, Audrina Patridge, and Orlando Bloom, stealing more than $3 million in cash, jewelry, and high-end designer goods.

    But these weren’t your typical robbers. They were teenagers from the San Fernando Valley. One thief, Alex Neiers, was even the star of a hit reality show on E!

    The press would ultimately call these burglars the ‘Bling Ring’ because of the flashy swag they stole from their victims, then sold online or wore casually around town.

    Related: The Fake Heiress Who Scammed One of the Richest Men in America

    On this week’s episode of the Dirty Money Podcast, Entrepreneur editors Dan Bova and Jon Small rehash the bizarre story of the string of robberies that captivated not just Hollywood—but the world.

    In addition to this being a shocking story of greed and privilege, it’s also about the beginning of a new kind of internet celebrity: People who rose to fame not because of their talent but because they were good at generating attention.

    The Bling Ring came of age in the early days of social media when nobody truly realized its power and influence. They monitored the accounts of celebrities to find out whether or not they were home, using new tools like google maps to figure out how to break it.

    Later, the police would use these same tools to capture the suspects and bring them to justice.

    Subscribe to the podcast here.

    Related: Doctor Makes Millions Performing Bizarre Implant Surgery

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    Jonathan Small

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  • Global Startup Cities Podcast: Justt | Bank Automation News

    Global Startup Cities Podcast: Justt | Bank Automation News

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    Processing chargebacks has long been a time-consuming manual operation for e-commerce merchants, but now AI can be utilized to streamline the procedure for financial institutions.

    Tel Aviv, Israel-based fintech Justt uses AI and data insights to automate the process of chargeback mitigation—a $125 billion problem—co-founder and Chief Risk Officer Roenen Ben-Ami tells Bank Automation News during this special edition of the Global Startup Cities podcast from “The Buzz.”

    “When [merchants] receive our evidence or return, they’re manually reviewing that evidence, and it’s quite a tedious process for them to do,” Ben-Ami notes. “So, we’ve been working on helping them make their process more efficient.”

    Justt’s tech is designed to help vendors navigate a system in which they are typically “guilty until proven innocent,” he says. “It’s actually tailoring the solution at scale per merchant to their end user flow, their industry, so that we could get the best solution on their behalf.”

    Listen as Justt’s Ben-Ami discusses automating chargebacks and his experience as a founder in Tel Aviv, the startup capital of the Middle East and a global leader in cybersecurity innovation.

    The following is a transcript generated by AI technology that has been lightly edited but still contains errors. 

    Victor Swezey 0:02
    Hello and welcome to a special edition of “The Buzz,” a Bank Automation News podcast. Today is July 25 2023. My name is Victor Swezey, and I’m the editorial intern at Bank Automation News. Today is the second episode of our Global Startup Cities series, where we take you to some of the most innovative tech hubs around the world to give you a look at these startup cultures and the markets they serve. Along the way, we’ll be talking to 10 tech founders from these cities about the products they’re bringing to market. This week, we’ll be traveling to Tel Aviv, the capital of Israel, the Middle East’s startup nation. For years, Tel Aviv has been churning out innovative startups across multiple verticals, including social trading platform eToro and cybersecurity firm winds. As of March, the city alone was home to 95 unicorns, according to the Times of Israel. Joining me today is the founder of just a startup using AI to automate chargeback mitigation for E commerce merchants and banks. Please welcome Roenen Ben-Ami.Roenen Ben-Ami 1:08
    Great to be here. Great to meet you, Victor. Thanks for having me. So I’m Roenen, I’m the co founder and chief risk officer adjust just solves the problem of chargebacks from mine merchants at the post transaction stage. In order to explain that I always like to give an example of what a chargeback is. So we’re all on the same page. So let’s say you’re an online merchant selling a pair of shoes and a cardholder buys those shoes, it’s shipped to their address. After receiving the merchandise, that cardholder has the ability to dispute that transaction. And many times it could be an innocent mistake, they forgot what they purchased. Someone else in the family made the purchase or actual criminal activity of trying to get something for free. What happens at that point is that the cardholder goes to their bank disputes the transaction and receive the funds in return. At that point, the bank, let’s say it’s Bank of America will submit into the card scheme networks Visa or MasterCard, an actual chargeback. And the funds are ultimately taken from the merchant, I say the system is built, that you’re guilty until proven innocent as a merchant, because the funds are automatically taken from the merchant. And unless they handle the process of proving that this chargeback is illegitimate chargeback, based on the reason called what the actual claim is, then they’re going to lose those on them. That process is quite manual with many rules and regulations. And what we have done is taken a three pronged approach to solve this for merchants. And the first approach is really hands free, we realize that merchants don’t have the time, when you don’t have the knowledge or resources to deal with their chargebacks, we take the entire problem onto our shoulders and handle it on their behalf. The second point is being an automated solution. And what we mean by that is really two items. First, it’s actually tailoring the solution at scale per merchant, to their end user flow their industry so that we could get the best solution on their behalf. And then running that solution in an automated fashion because chargebacks fluctuate and come in at a random split pace across the month. And what we’re doing is actually handling those cases automatically. So it doesn’t matter if one month, it’s several 100 chargebacks. And the next month, several 100 1000s of chargebacks, we’re gonna get all to all those cases, the same quality. And the final item is really being a data driven solution. So we’re actually running tests on the responses that we’re receiving once one and what’s lost finding where our weak spots are, per issuing bank per card scheme per reason code of the actual chargebacks per payment processor, we’re able to run a B tests there find those weeks that improve on those weak spots. And overall it the win rate and the amount of funds that we recover for our merchants improves over

    Victor Swezey 4:03
    time. Got it and why are chargebacks such a big problem for businesses? And can you set the scene of you know, I think a lot of banks are aware that there’s been kind of a rise in fraud in recent years. Can you can you go into that a little bit?

    Roenen Ben-Ami 4:18
    Yeah, definitely. I’ll start by going back to 2008. During the global financial crisis when the term friendly fraud was coined, when the when there was a difficult economic situation, many more illegitimate claims were being made in the online space around chargebacks. And there was a large increase. Then if you go back to pre COVID the rise was around 25 to $50 billion dollars a year were being lost due to friendly fraud chargebacks these illegitimate claims by the card holders and since since COVID, because so much has gone online and The chargeback problem is really an online problem, the majority of chargebacks are happening there, it’s turned into over $125 billion problem and growing, it’s growing in the double digits each year as well. So it’s really a growing issue. And it’s it’s quite a problem for merchants, because I always say the chargeback process has been stuck in the past, it’s still very, very manual with many rules and regulations. The car scheme has changed their rules every year, Visa just came out with new rules around fraud chargebacks, MasterCard last year made all these changes around subscription chargebacks. And there’s many more changes that are going to come. And it’s really the merchants that need to be on top of those rules, as well as manually handling the cases. When the volumes are so high, it’s just not feasible to get to all the cases in a manual fashion.

    Victor Swezey 5:52
    Can Can you dig in a little bit more to the role that AI plays in? Just how exactly do you use artificial intelligence to help manage this chargeback system?

    Roenen Ben-Ami 6:03
    Great, so I’ll explain it by where our technology works in the process. And then and then how the AI fits into the technology. So we really started with using the this automated approach by integrating with the actual payment service providers of the merchants, for example, Stripe, Avi and Braintree and many more. So we’re actually become a sub processor on behalf of the merchant and can pull directly their chargeback data from their from their PSPs. But they’re called. And then we have our third party solutions that we use that enrich our data, meaning that we’re able to find out more information about the actual transaction, what else happened in this that specific transaction that can help us understand and tell the story better on this specific case. And then there’s also third, the data points that we can take from the merchant themselves. Many times we can go live without that merchant data. But we can improve the solution. If merchant data is added, it can integrate with our API, or it can send us a CSV report. Once we have all that data in our system, our system is able to work alongside our specialists that are tailoring the solution using our smart tools specific for that merchants needs their end user flow. And then once they’re live with the tailored solution that the AI really kicks in. Once we’re starting to receive recent results on that merchants or cases, once we receive the we receive those results, we can run tests, where are we not performing very well? Where are we can we perform better? Let’s try different data points. Let’s try different arguments, different ways of designing the templates, run different AP tests with different issuing things. So I always say that the issuing banks, the banks of America or chases of the world are reviewing this evidence. And you can see with one one issuing bank, a 60% win rate and another one, a 20% win rate with the same scenario. So each one is analyzing your evidence in a slightly different way. And you have to tailor the solution to each issuing banks preferences.

    Victor Swezey 8:21
    Could we go through like a banking related case study?

    Roenen Ben-Ami 8:24
    Yeah, that’s a great point. Because the the chargeback ecosystem doesn’t only affect merchants, in the end, it affects the acquiring banks that are actually allowing the processing for the merchants as well as the issuing banks that are issuing the credit cards to the actual card holders. And as well as the card schemes themselves. And I will say the entire ecosystem of chargebacks is quite manual, and and challenging. And we’ve actually looked into both the pain points of the acquiring banks, as well as the issuers. We even have several pilots running on the issuing side to help them deal with their pain points. But the ecosystem itself has a lot of innovation, yet to come to make this a more efficient, scalable process and a more accurate process. That’s where we really see a lot of our play here is to help make this ecosystem more accurate and making the right decision. So issuing banks when they post the chargeback, they’re actually sending it into the card scheme networks into in a manual fashion posting it into those systems. And when they receive our evidence or return, they’re manually reviewing that evidence, and it’s quite a tedious process for them to do. So we’ve been working on helping them make their process more efficient.

    Victor Swezey 9:49
    Maybe let’s transition now to you know, a little bit broader scale about Tel Aviv and about what it’s like to be a startup there. So you know, Tel Aviv is we all know it’s a startup hub. Um, can you explain a bit maybe the history of that? And you know, what is exactly the environment for founders like there?

    Roenen Ben-Ami 10:07
    Yeah, sure. I always say that Tel Aviv is interesting in Israel in general is interesting that because we’re, you know, we’re a small startup country, though we say, we look to innovation not only within the country, but across the world. And we’re always outward looking, how we could change things globally, which a lot of times, you know, I feel like in the US, or in the places in Europe, you’re trying, you’re looking inward, and how you can deal with inefficiencies inside the specific area of the world, Israel really looks outward, and not only dealing with their own inefficiencies, and they see it with many of the startups around us. It’s an amazing environment, I have to say it’s under one very small city, amazing city, but it is a small city, I always, everybody always told me to go to San Francisco experience the startup environment there. It’s a great environment, but it’s very spread out. Tel Aviv is you know, I go down the street and have coffee with our investors, I go walk over to the offices of one of our have one of our merchants that work with us. Everything is in walking distance, it’s very easy and, and collaborative in the same way. Because I can tell you, on a personal level, when we we started to build a building just there were so many other entrepreneurs out there that were helping us with things and learning what we should do and how we should do things. And now that I’m in a situation that I can help, as well, I have many entrepreneurs reaching out to me and asking for my advice on things. And we’re very collaborative, and, and allow room for encouraging each other and to to succeed because we, we’ve all been there. It’s a challenging environment. And it’s nice to be in that collaborative environment.

    Victor Swezey 12:05
    So, you know, Israel is renowned for producing all kinds of high quality startups, advanced startups in all different industries. But I think especially cybersecurity, and you know, you’re sort of tangential, related to cybersecurity with anti fraud and charge backs. And I was just, I guess, wondering, how do you think this emphasis on high tech security came about? And is it tied at all to Israeli history and society?

    Roenen Ben-Ami 12:29
    Yeah, I think there’s something there. Especially, you know, as you mentioned, cybersecurity is a really big space and high tech scene in Israel, as well as where we sit more on the FinTech side and anti fraud side. There are a lot of things that are learned in the military here, especially in the intelligence branch that can be adaptable in Israeli into society and civilian life. And I feel that, especially in the in the anti fraud space, I feel like it was a chain reaction, if you look at when PayPal purchased fraud sciences, and Israel really became a hub for the anti fraud space after that, and you saw so many startups from that were ex PayPal, employees that went out to build amazing anti fraud startups. And then it was from the next generation to the next generation because I look at myself, before building just I spent time at startup that was purchased by nove called simplex that two of the founders there were ex Pay Pal employees. So kind of has been passed down from from two different entrepreneurs. And it’s been interesting to see how this chain reaction has occurred, has become a hub for the FinTech, anti fraud sector. So there’s definitely something that you could go back to the military things that have happened there, and then chain reactions that have occurred, and just the the education moving from, from person to person.

    Victor Swezey 14:08
    You know, where do you think things are going in the future? And what are maybe some fintechs that we should be watching coming out of Israel?

    Roenen Ben-Ami 14:16
    Yeah, I think there’s a lot of exciting things happening in Israel. I can tell you, for example, we work with a company called millio, which is a really amazing company what they’re doing. They’ve been around even longer than we have, but they’re just doing some really exciting things for SMBs in the United States, allowing them to pay their their actual vendors in an easier fashion through their system, they could pay through credit card, and then they’re behind the scenes paying the actual vendors in whatever way they need to cry. Ach check are many other ways. Another one is mesh, if you’ve heard of them, which is an amazing company, there Dealing with the financial side of companies and being able to manage your finances better and having corporate cards for the employees and allows you to actually manage the finances across the company in a lot more efficient MIT way. And there’s many more the scene is really hot and exciting to be a part of it.

    Victor Swezey 15:28
    You’ve been listening to “The Buzz,” a Bank Automation News podcast. Please follow us on LinkedIn and Twitter. And as a reminder, you can rate this podcast on your platform of choice. Thank you for your time, and be sure to visit us at bankautomationnews.com for more automation news.

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    Victor Swezey

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  • Gabrielle Union Is Defining Success on Her Own Terms

    Gabrielle Union Is Defining Success on Her Own Terms

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    Since you have worked on so many different shows and films, what makes you want to sign on to work on something at this point in your career?

    Usually, I ask myself: Can I live without it? And if that answer is, yeah, then it’s probably not the job for me. But if I’m going to obsess about it, I should do it. That’s kind of my North Star on if I should sign onto a project.  

    You’ve had the privilege of working with and knowing some of the most incredible Black creatives in the film industry and beyond—how have you been able to redefine how you view community?

    There are people I have been in community with who have not been in community with me. But when it’s a symbiotic relationship, it means people are okay with making themselves uncomfortable. If there’s a greater good at stake, it means showing up and standing shoulder to shoulder and being the cavalry when needed. There has to be mutual respect and mutual love on some level, and when that is there, we’re unstoppable. And anytime I’ve stepped out on faith and done a hard thing, I was never alone. Certainly, the Black entertainment community and the global Black community have always been 10 toes down for me, and that’s how I’ve come to define community. It’s asking yourself: do you live this? Do you breathe this? Will you lose sleep if you don’t stand together? I think for a lot of us, it took us a while to get to that point, but now we are arriving in droves at that place. 

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    Jasmine Fox-Suliaman

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  • Podcast: Payments innovation post-SVB | Bank Automation News

    Podcast: Payments innovation post-SVB | Bank Automation News

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    The collapse of Silicon Valley Bank, First Republic Bank and Signature Bank has companies looking to technology providers to ensure they have the right payment strategies in place.

    Companies are looking at “due diligence, redundancy, single points of failure,” and wondering whether they are set up with the correct providers globally, Ralph Dangelmaier, chief executive at global payment platform BlueSnap, tells Bank Automation News on this episode of “The Buzz” podcast. “These are the things now people have to look at when they’re setting up their payment networks around the world.”

    The bank collapses also present an opportunity for payments innovation in areas of super apps, embedded banking and platform upgrades, Dangelmaier said. “I think we’re on a small pause; innovation is down a little bit because we’re in the middle of this sort of transition period — but it is going to spike back up.”

    Listen as BlueSnap’s Dangelmaier discusses payments innovation, lessons learned from collapsed banks and the state of global payments rails today.

    The following is a transcript generated by AI technology that has been lightly edited but still contains errors.

    Whitney McDonald 0:01
    Hello and welcome to The Buzz, a bank automation news podcast. My name is Whitney McDonald and I’m the editor of bank automation news. Joining me today is Ralph Dangelmaier chief executive of FinTech BlueSnap. He is here to discuss the growing need for payment innovation, learning experiences from recent banking collapses in the current state of payments rails.Ralph Dangelmaier 0:23
    Great. Hi, I’m Ralph Dangelmaier, the CEO of Blue snap. Bluesnap helps merchants accept payments globally. And we do that through our platform, which we call the payment orchestration platform. And what that does, it allows merchants to accept payments in hundreds of countries with hundreds of payment types, hundreds of currencies, what makes it unique is that we can process those payments in 47 countries around the world, which allows merchants to have a higher authorization rates or less declines and lowers their cost of processing payments. So that’s what blue snap does around the world for merchants.

    Whitney McDonald 1:08
    Well, thanks so much for joining us. We’re definitely in a unique environment right now in the financial industry. I figured we could kick things off by talking about the recent collapses from SBB, first republic, Signature Bank and of course, the crypto environment as well wondering if you could kick us off with some lessons learned takeaways, just from your perspective on what’s been going on in the past several months.

    Ralph Dangelmaier 1:35
    Great. Well, I think there’s a lot of lessons learned here. I mean, boy, have we had a turbulent ride, right? I mean, COVID came, everything started booming, nobody could do anything wrong. And then whammo, everything hit. And I think the lessons learned are that you really can never put all your eggs in one basket. Right? So the people that didn’t have multiple bank accounts, that people that weren’t prepared for either higher interest rates, or were prepared for backups on their bank accounts. We had, I think a story that didn’t get told well is a lot of these banks were processing payments for people. So not just payroll, but actually payments. So we heard of 1000s of merchants that were down for the weekend processing payments. So really, it’s a redundancy story is one here that I think is the big lesson learned is where are you redundant? Where are your single points of failure if you have a problem? So that’s one big lesson. I think the other thing you mentioned, and I’ll just touch on it simply is you could not do a podcast or you could not do a story without someone bringing up crypto, crypto, crypto, crypto, it was everywhere. And I think some people understood it, some didn’t. And now we’ve seen crypto collapse. So we had this banking collapse and crypto classes the same times really, really think made people nervous. And I’ll throw a third thing in there as lesson learned, is this Buy now pay later was literally the hottest thing ever. And so you’re constantly like borrow money and spend everything you can to grow and get into crypto and do buy now pay later. And all of a sudden, all three of those sort of stuff came tumbling down and merchants were left hanging Wait a man, this was my strategy a year ago? And now what do I do? So I don’t think I’ve seen so many real hot trends, crash, or really take this deep dive in so rapidly in any period of time and payments. So due diligence, redundancy, single points of failure, am I setup with the correct providers globally? These are the things now people have to look at when they’re setting up their payment networks around the world.

    Whitney McDonald 3:58
    Now, speaking of payment networks and payment rails and where we stand today, maybe we could just talk through the current environment and what exists today. Before we talk about the good stuff, the innovation.

    Ralph Dangelmaier 4:13
    Yeah, so what we ended up talking to a lot of our customers about is, you know, they get confused. So if you think about it, there’s hundreds of companies, hundreds of territories or countries out there, they all have their own payment rail in their country, right. So they all have their own like Pay Pal in their own countries. And then you have these global networks. There’s about seven of them, right like China, UnionPay and Visa and MasterCard, American Express, and when do I use them? And then there’s bank transfers that happen like ACH or EFTPS in certain countries. And now there’s real time gross settlement which is happening, which is like fed now, and open banking sort of in another little Avenue Over in Europe, and this is confusing people. That’s really what the message here is they’re confusing. What rail do I use? For what customer type? In what country? In what currency? And what does it cost. And so I think what’s happened is we’ve taken something that was very simple. When you use sort of ACH for payroll, you do buy things online with a card, and the smartphone and the innovation and the worlds can, again, smaller is confused everyone, because now there’s literally hundreds of wallets around the world. And they got to work on hundreds of different connected devices. And you’re trying to work with hundreds of currencies, and people that are just confused. So I think trying to really map out payments, and what rails you’re going to use as part of your product plan when you roll things out. Like let’s catch people doing it right, like people like Uber, or maybe Intuit. That’s where I think the rail conversation really comes about. And usually if you’re selling outside of your own country, you have to educate yourself on what’s the right rails that aid process for those customers outside of the country. Whitney,

    Whitney McDonald 6:12
    if we can take that a step further, what are those conversations look like? How do you know that you are selecting the right payments? Well, especially with more coming to market fed now coming in July? How do you know you’re making that right? Choice? Yeah,

    Ralph Dangelmaier 6:29
    so it really comes down to is what it? Who’s your customer? I know it sounds simple, but it’s who’s a customer? Is it b2b is a b2c? Is it a mix? How does that customer now what’s the way it likes to pay? So there’s a payment method called ideal, which does about 70% of all online transactions. In the Netherlands, right? So that’s how people want to buy as a consumer. Bigger business may want to pay with a bank transfer, or something called SEPA over in Europe, right? Very similar United States, right? Where we pay with small transactions use in cards and big transactions, we’ll probably use an ACH or wire, that wire now might move to a Fed now. So you really need to look at who’s my customer base? Where are they located? What’s their preferred currency? What’s the preferred payment method? What’s the dollar amount? Because if it’s $100,000 payment, you’re probably not going to put that on a credit card. But if it’s a $10 payment, you most likely are? And what’s the work involved in the back office on collecting payments? And how much work it is? So there’s a little analysis that has to be done by the company to figure out what does make the most sense based on who my customers are? And that’s really the question that I know we spent a lot of time to is who’s your customers BBB Z both is an invoice, you know, they buy online, and that’s helped figure out what then is the most optimal payment method that you need to offer on your checkout to really cater to those customers.

    Whitney McDonald 8:07
    So one of the things that comes up is that that confusion that you’re hearing from customers, there’s friction in this process, maybe we can shift into some innovation talk here where there is opportunity for innovation in payments, and the importance of innovating within this space.

    Ralph Dangelmaier 8:26
    So there’s been so much innovation in payments in the last 15 years is one of the I think it’s a second most invested space by private equity firms in the world after biotech. We’ve seen all of it come with the invention of lots of cool things right? Apple Pay By now pay later crypto, all the things we mentioned. So are we going to stop innovating? No, I think we’re on a small pause innovations down a little bit because we’re in the middle of this sort of transition period. But it’s going to spike back up. And where’s innovation going to spike? At least from our point of view? Well, I think absolutely real time payments and open banking those concepts. cutting out the middleman is absolutely going to be a spike. I think you’re going to see this concept of super apps, right? Where Why am I going to log into so many different apps? Why do I have so many of a wallets on my phone to check out? And it really, you know, it looks like, you know, just a confusing menu. I mean, I was buying something the other day from a well known retailer and they must have had it looked like a NASCAR racetrack there was so many stickers on there. I’m like, which one do I pick to choose to buy? So it’s making things so we’re going to see that consolidate in my opinion, you’re gonna see so many wallets. I think the other thing you’re going to see is the concept of pain more in what I call ubiquitous or common currency is going to change right and right in the changing things back and forth. So think of like a common Euro that we’re going to see around the whole world, we’re all using a single currency, sort of what Bitcoin is trying to do, I think you’re gonna see innovations in FX. And the other one that I think is kind of one of my favorites is, you’re going to see platforms, which really run companies, if you think about it, right, the likes of whether it’s Salesforce or HubSpot, or Intuit, or SAP, or Salesforce, they’re really running, they’re the heart of what runs these companies, right in this specialized ERP and CRM systems per industry, they’re going to start offering banking services, you’re going to be able to open your bank account as a law firm, or accounting firm or school or camp, you’re gonna be able to open your bank account on your platform, and you’re gonna be able to form payments, and you’re gonna get lending there, it’s already started to happen, we’ve seen about, we’ve done a survey ourselves. And we’ve seen a lot of outside data that says about 10% of the platforms today are serving up and opening bank accounts. And the trend is being called embedded banking or embedded payments. And you’re gonna hear a lot about that over the next 10 years that this business is gonna go from very little to potentially a trillion dollar business in the next years. And that’s one of my favorites, because I think it makes it easy. It’s frictionless for the merchant. And when they’re filling out their application to sign up for Intuit, or Salesforce, they’re also opening the bank accounts and to do something different. And they don’t have to go do this coding integration, hire system integrators to do it, which we have a huge problem in the world with technical debt, right? Everything requires technical resources, and we just don’t have enough of it. So I think that’s ripe for disruption and innovation right now and where we are in the market.

    Whitney McDonald 11:45
    Now, with all of those examples in place, and different opportunities within the payments industry, what are you looking forward to or expecting from the payments world? Whether it’s innovation or reimagining money movement? What are you looking forward to or watching for even working on?

    Ralph Dangelmaier 12:03
    Yeah, well, I’m gonna follow up on my past theme, I’m really looking forward to watching these, these platforms starting to sell on open bank accounts and how powerful they become. And I think it’s going to be a big shift in banking, I’m going to think the SMB business is not going to go to the bank anymore. And I think you’re gonna see lots of bank closures, I think you’re gonna see a lot less use of cash. You know, cash is still rising every year. And the people don’t believe that, but they really are. Because, globally, cash is on the rise, especially as we get into tough economic times. So I’m looking forward to see that. And I think as soon as, as we come as recession, we’re gonna see explosion of investment and innovation on those topics I mentioned earlier. It will really I don’t know when it’s gonna exactly happen. But my guess is every time we’ve been through one of these things, when it was 1999 2000, we had a we had a sort of a low in the internet, and then boom, exploded. We saw another low in Oh, 708 the smartphone came along and exploded. We saw COVID Law things and we came out things exploded. I think we’re gonna see a real mass investment and explosion of innovation. Probably 2425 is what I see happen. And it’s just fun watching these companies, you know, kind of start and bloom into something very interesting.

    Whitney McDonald 13:26
    You’ve been listening to the buzz, a bank automation news podcast, please follow us on LinkedIn. And as a reminder, you can rate this podcast on your platform of choice. Thank you for your time, and be sure to visit us at Bank automation news.com For more automation news,

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    Whitney McDonald

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  • Charlotte Palermino of Dieux Skin Reveals Some of Her Best Skin Secrets Yet

    Charlotte Palermino of Dieux Skin Reveals Some of Her Best Skin Secrets Yet

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    If you’re a beauty enthusiast, chances are you’ve already seen Dieux eye masks on your Instagram or Tik Tok feed. Behind the viral under-eye masks is Charlotte Palermino. The Dieux co-founder is a major trailblazer in the beauty and wellness world and has been making her mark as a leading voice and advocate for inclusive and transparent practices. With a strong background in journalism and a passion for challenging industry norms, Palermino has paved her own path in the ever-evolving landscape of beauty.

    Palermino began her career as an editorial director and strategist, working at major organizations like Cosmo at Hearst and Snap Inc. where she launched and developed media partners locally and abroad, including prestigious titles like The New York Times, Washington Post, and Vogue, among others. During this time, she witnessed the lack of transparency within the beauty industry. This eventually led to the creation of Dieux, a skincare brand with an emphasis on sustainable packaging, results-driven formulas, and ingredients backed by clinical studies.

    As a licensed esthetician and ultimate beauty guru, Palermino also extends her influence on social media, sharing the intersections of beauty, skincare, and self-care. In the latest episode of Who What Wear With Hillary Kerr, Palermino answers pressing beauty questions, discloses what’s on the horizon for Dieux, and more. 

    For excerpts from that conversation, scroll below.

    I also want to talk about layering because I feel like the order in which one does things is critical on many levels. What questions do you get the most about the dos and don’ts of layering and also proper application?

    The one rule that I have is do not cock block your ingredients. And I say this because I see so many people using really thick, rich products and then applying their serum. You’ve just created an impenetrable barrier, and now you want these sensitive actives to somehow get through that. It can’t. So, start with your water-based products—that’s the easiest way to think of it. I would say start with water and then work your way to oil. It’s like if you drop a glass of water on the floor, it’s going to evaporate eventually. [But if you] drop oil on the floor, it’s not going to evaporate. I like to think of it like you want to put the hydrating stuff first, and then you’re going to wrap it in with an oil-based product. Keep it simple; three steps are more than enough. As long as you’re cleansing, moisturizing, and using sunscreen, there’s really nothing you need to do on top of that.

    What about time in between? Does it matter, and do you need deliverance? For example, do you need to let a product soak into the skin before you put something before you put your moisturizer on?

    I like to wait because I think of it this way: If I don’t let it dry [before] I put on my moisturizer, I am moving around where the active ingredients are going. So it’s not going to be a full layer. It’s not going to be evenly distributed. But I do like to apply moisturizer on damp skin as it allows for permeability. There was a study done in the ’70s [that] shows that if your skin was damp when you applied products, it just absorbed more of it. You don’t want that for every product, especially the ones with very strong ingredients. It also really depends on the situation. For example, if you put a glycolic acid on a damp face, you might actually be reducing its efficacy because it can be neutralized with water. It really depends as it also shifts the pH of the acid, which is really important in terms of efficacy because pH is for acids. [There’s] a lot of chemistry that goes into skincare. 

    Are there some overall things — like if you don’t know anything about moisturizers, here’s my 101 — we should know coming from an expert?

    So when you have oily skin, sometimes it’s because your skin actually isn’t hydrated, so your skin is producing more oil to overcompensate for it. But the reality is that when you have oily skin, you can sometimes be more prone to breaking out because you have [more] oil. Then if you use a really rich product on top of that, you’re going to trap that oil, which is food for bacteria, in your pores, and then that’s going to create an infection. That is what breakouts are, so you do have to be careful. We [Dieux] have a moisturizer, Instant Angel, which has helped some people with breakouts.

    With moisturizers, you want to avoid D4 and D6, the cyclic silicones. And again, it really just depends. If you have really oily skin, I would say use light water moisturizers, like those jelly-light, not-too-thick moisturizers, because what you really need is hydration. 

    I really like things that are very dewy, juicy, and bouncy. I’m always looking for bouncy and then putting Vaseline on top of that so it stays there. But if you have oily skin, you can use things that are really, really hydrating and then control that oil. And so there are so many great moisturizers out there for you that do that. They’re typically called gel moisturizers or water moisturizers. And you’re never going to look for anything that’s too rich or creamy unless you move to New York in the winter!

    This interview has been edited and condensed for clarity. Next up, check out our previous episode featuring Halle Bailey.

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    Adrienne Faurote

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  • Hillary Clinton’s Night of Schadenfreude Before Donald Trump’s Second Arraignment

    Hillary Clinton’s Night of Schadenfreude Before Donald Trump’s Second Arraignment

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    On the night before Donald Trump’s second arraignment, Hillary Clinton appeared in her element. Former Barack Obama aide Jon Lovett was interviewing Clinton in a downtown Manhattan auditorium; a liberal New York audience welcomed her with a standing ovation. “Republicans have taken to the airwaves in response to these charges,” Lovett said of Trump’s federal indictment, “and they’ve come to one conclusion: we must prosecute Hillary Clinton.” The audience laughed. “When in doubt,” Clinton replied, to roaring applause. 

    The interview was for a live taping of Pod Save America, the podcast Lovett and three other alums of the Obama White House—Jon Favreau, Tommy Vietor, and Dan Pfeiffer— founded in 2017. This night, however, it was also for the Tribeca Film Festival. MSNBC’s Alex Wagner guest co-hosted, with special guests Clinton, New York Attorney General Letitia “Tish” James, and comedian Roy Wood Jr. At one point, the now infamous image of boxes of classified documents stored in a Mar-a-Lago bathroom from the indictment—which also ran on A1 of the New York Times over the weekend— was projected behind them on stage. “It isn’t shocking, but it is, I think, bracing to see in print just what a shambolick, small time, two-bit fucking criminal this guy is,” said Lovett, the comedian of the group. “If there’s one place in which, I have to say, I am sympathetic to Donald Trump, it is this: he would rather go to jail than clean out his closet,” he joked. The 913-seat theater was sold out to a mostly middle-aged audience, but I did spot some teenagers. One, an apparent Pod Save superfan there with his mother, sat next to me, howling and cheering as the hosts—and Wagner—sipped red wine out of plastic cups and discussed Trump’s growing legal woes. It was a night for communal, and unabashed, schadenfreude; the episode was titled “Re-Indicted And It Feels So Good (with Hillary Clinton!).”

    Clinton’s appearance Monday night marked her first public response to Trump’s Florida indictment. “Did you have any reaction to the news, or are you keeping your powder dry in case you get jury duty in New York?” asked Lovett, who worked for Clinton before serving in the Obama White House. “You know, Jon, I have a lot of reactions to it, and I think the best reaction publicly is, you know, let’s see it unfold and see what happens,” she said. Lovett said this was a perfect transition to the Crooked Media merch that they’d brought her: a t-shirt that read, “Totally Impartial Potential Juror.” Clinton checked out the Crooked logo underneath the graphic. “You even put his nickname for me down at the bottom,” she laughed. 

    Republicans, apparently looking to change the subject from Trump becoming the first former president to face federal charges, have returned to their attacks on Clinton’s emails in recent days. “I do think it’s odd, let’s just say, to the point of being absurd, how that is their only response,” she said. The GOP’s efforts to defend Trump are “truly beyond anything that I ever thought possible in this country,” said Clinton. “It is so profoundly disturbing how this could have been the break. This could’ve been the opportunity to say, you know, thank you so much for everything you’ve done for us, we really appreciate it, but this is kind of serious, so we’re not going to continue to defend you. But no, they’re all in again. The psychology of this is so hard for me to fully grasp.” 

    At times during the event, the hosts struck a more sincere tone. There could be more instances where Trump—who prosecutors allege intentionally hid top secret documents (including on U.S. nuclear programs) in his personal residence, boasted about having them to people without security clearance, and obstructed an investigation into his possession of them—shared classified information beyond the instances captured on tape, they said. “We know that he showed off the secret Iran plan to some journalists, we know that he bragged to a guy from his PAC about what we think was probably a classified map of Afghanistan,” Vietor, who in a previous life was Obama’s National Security Council spokesperson, said. “We may never know what else got out there. I think that’s the thing that freaks out the intel people the most.”

    James, meanwhile told Wagner and Pfeiffer that she’ll be watching Tuesday’s arraignment in the context of her own $250 million civil lawsuit against Trump, his children and the family business, in which she alleges the family engaged in more than a decade of fraud to rake in hundreds of millions in illegal gains (Trump has denied all wrongdoing). “In all likelihood, I believe that my case, as well as DA Bragg and the Georgia case, will unfortunately have to be adjourned pending the outcome of the federal case,” she said. 

    James wouldn’t talk about Trump’s most recent deposition, aside from that “he did attend, and he did answer the questions. But he did not look at me.” 

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    Charlotte Klein

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  • Katherine Heigl Says She Feels ‘Comfortable’ Being The Villain

    Katherine Heigl Says She Feels ‘Comfortable’ Being The Villain

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    Katherine Heigl is opening up about being comfortable as the “villain” following comments in multiple interviews in the early 2000s that led to her being labeled “difficult.”

    “I’m always the bad guy. People like me to be the bad guy,” she said during a sit-down with her former “Grey’s Anatomy” co-star, Ellen Pompeo, for Variety’s “Actors on Actors” series.

    Heigl gained notoriety for famously speaking out against her role in “Knocked Up,” and for pulling her name from consideration from the Emmys and rallying against tough working conditions during her time on “Grey’s.”

    “I got on my soapbox and I had some things to say, and I felt really passionate about this stuff. I felt really strongly,” Heigl told Pompeo. “I felt so strongly that I also got a megaphone out on my soapbox. There was no part of me that imagined a bad reaction. I felt really justified in how I felt about it and where I was coming from.”

    Pompeo and Heigl pictured in a scene from “Grey’s,” in a photo released on Aug. 8, 2008.

    Eric McCandless via Getty Images

    Heigl, who said she has spent most of her years in “people-pleasing mode,” said she found it “really disconcerting when you feel like you have really displeased everybody.”

    “It was not my intention to do so, but I had some things to say, and I didn’t think I was going to get such a strong reaction,” she added. “I was in my late 20s.”

    Heigl said her success on the hit ABC show gave her a “false sense of confidence” to speak out.

    “So then I started getting real mouthy, because I did have a lot to say, and there were certain boundaries and things that I was not OK with being crossed,” she explained. “I didn’t know how to fight that.”

    After questioning the reactions and labels she was faced with after speaking out about certain projects and roles, Heigl realized that only a few people’s opinions truly mattered to her, and that she needed to tune out the other noise.

    “That’s when I got comfortable with my role as the villain and really enjoyed it.” Heigl said, jokingly rubbing her hands together in a villain-like way, as Pompeo giggled.

    Heigl has experienced something of a 180 in terms of public opinion over the years, as people have reexamined the backlash she faced at the time for speaking the truth.

    Just last year, Pompeo spoke out in support of the “ballsy” comments Heigl made about their workplace, and said her co-star “was telling the truth.”

    “I remember Heigl said something on a talk show about the insane hours we were working, but she was 100% right — and had she said that today she’d be a complete hero, but she was ahead of her time,” Pompeo said on her “Tell Me” podcast last August.

    “Of course, let’s slam a woman and call her ungrateful when the truth is she’s 100% honest, and it’s absolutely correct what she said,” she added.

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  • Halle Bailey Is Making a Big Splash

    Halle Bailey Is Making a Big Splash

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    Was there ever a moment where you thought, “I got it”? When was the moment in the process where you thought, “I think I might be the Little Mermaid”?

    I don’t think I ever felt that way until he told me I was cast as Ariel because I think I just kept a very open mind. And I was so excited to even be going for the role that I was fine with that. … I didn’t know that I would be her until he told me. 

    I’m really curious about whether Lily James and Naomi Scott gave you advice to be a princess. Did you pass that on to Rachel Zegler? Basically, is there a princess group chat that you guys are on?

    No, but we should make a group chat. Honestly. I love Lily James and Naomi and Rachel, who was just the best. I have connected with Rachel a few times in person. I met her, and I just love her so much as a person. For the Oscars, I got to meet Lily for the first time. I had met Naomi twice prior. She’s literally an angel on Earth. They did give me a bit of advice when I was there with them at the Oscars. They were just like, “Listen, you’re in it. You’re strong, You’re powerful. You can do this”—just basically words of affirmation because they know what it feels like to suddenly be taking on this role, this iconic story that everyone loves, and the pressures that come with that. There was absolutely just love sent my way, and I really appreciated that from them.

    What has it been like to meet your peers and older Black women who are probably having their own kind of inner child healed by seeing you in this role?

    Well, getting to meet peers and especially older women [coming] up to me and [telling] me how the trailers and stuff have impacted them, it’s very surreal. It just makes me grateful and filled with so much joy and happiness and [pride] that I was chosen. It’s very weird though too. … You’re saying all these nice things about me. That’s so cool. I really appreciate it, but I just feel like a regular girl from Atlanta, Georgia. So when everyone’s like, “You’re breaking barriers, and this is history” … I’m thankful, but it’s almost this sense of you’re looking at yourself from outside of a window or something.

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    MacKenzie Green

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  • Podcast: Adopting the digital wallet | Bank Automation News

    Podcast: Adopting the digital wallet | Bank Automation News

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    The digital wallet market is saturated and has several established players, but this has not stopped new competitors from entering the space.  Despite being one of the late arrivals to the space, Paze, a digital wallet being launched by a consortium of banks, including U.S. Bank, Truist, JPMorgan Chase and PNC, is coming to market […]

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    Brian Stone

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  • Listen: How banks can address disconnects between automation, CX | Bank Automation News

    Listen: How banks can address disconnects between automation, CX | Bank Automation News

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    Bridging the gap between customer experience and digital transformation is critical for financial institutions (FIs) to ensure customers stay engaged.   Providing customers with options in transactions like automatic bill payments are just one way for banks to assure consumers that financial decisions are their own and making certain they are not blindsided, Shane Berry, […]

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    Brian Stone

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  • Aurora James: Fashion Designer, Thought Leader, Activist, and New Author

    Aurora James: Fashion Designer, Thought Leader, Activist, and New Author

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    You talk about the history of your parents and a lot about your mother. You talk about the 15 Percent Pledge. I’m wondering how you thought about the flow as you went along and if it changed at all as you wrote.

    Yeah, it changed a lot. In the beginning, it started out with the Pledge. It started out in the present day, and then I wanted to go back to my childhood. But then I realized I was feeling like I had to start with the Pledge to make it relevant at all. 

    When I started writing about my childhood, I realized this isn’t just my childhood. It’s so many of our childhoods, actually. I don’t need the KPIs that have netted out in my adulthood to validate my childhood experience and the complexities that were there.

    I think for me, the anger needed to be understood, as well, because I’ve had these moments where I’ve been really angry—and I’m not an angry person. But it was super valid. I was so angry at my mom for years, and I was so angry at society for feeling like they were just writing off women. Even with fashion. It’s like, “Oh, what are these girls doing over there with their polka dots or whatever.” It’s kind of like f-you.

    We have real businesses. We’re doing real things. We have a big impact on the economy. We have a big community amongst each other. We can actually affect change and do something. You don’t have to be this man sitting here telling us what we can or can’t do, how you want us to be, or how we need to be submissive to you.

    I just can’t hold anger for very long. I have to find a way to channel it. The book hopefully pinpoints out to people some of the ways in which I chose to channel my anger and let it go. Carrying this baggage around with you is a heavy load. You’ve got to stop and open it sometimes. I’m not saying you have to abandon all the luggage—because I truly don’t believe that’s possible—but if we’re carrying something, we have the right to know what we are carrying, and some of it we may want to leave behind at different points to lighten the load for ourselves.

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    Madeline Hill

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  • The Founders of With Jéan Share What They’re Wearing This Summer

    The Founders of With Jéan Share What They’re Wearing This Summer

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    Since this originally started with you thinking about what you would wear with jeans, how did you feel about the fact that the Andy dress became a cult favorite so quickly?

    SLT: That’s the funniest thing. We laugh about the fact it’s called With Jéan because most of our cult favorites have been dresses. Very early on in the development of the business, the dresses sort of took over everything else. That was all everyone was buying. All of our popular best sellers were dresses. We had a waitlist for—I think our first was the Isabelle dress. We had 1000 people on a wait list in like a week for that dress.

    ET: The Andy dress was insane, but that product was our bread and butter for a really long time. We had the best time with it because no one really caught on to the success of it or the popularity of it. Usually, when a product goes viral on social [media], you’ve only got a few months of product lifecycle. You’ve got this short window of time before [it fades], and it really affects your sales and even your content [and] your brand. We had two years where we were selling it and repeating it in different colors. Then one day, it was just everywhere. Even the more luxury fashion houses started doing it in prints or different colors. That’s when we were like, “Alright, it’s dead. It’s time to move on.”

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    Madeline Hill

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  • Why You Must Master the Power of Podcasts | Entrepreneur

    Why You Must Master the Power of Podcasts | Entrepreneur

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    Opinions expressed by Entrepreneur contributors are their own.

    Podcasts have exploded in popularity in recent years, and for good reason. They offer a unique way to engage with audiences and can be a powerful tool in every stage of the marketing funnel. In this article, we’ll discuss how to leverage podcasts across different stages of the marketing funnel and achieve maximum impact.

    Related: 5 Reasons Why Brands Should Think About Creating a Podcast

    Top of Funnel (TOF): Attracting potential customers

    The top of the marketing funnel is all about attracting as many potential customers as possible. Podcasts can be an excellent tool for this stage as they offer a unique way to engage with a broad range of potential customers and showcase your brand’s thought leadership. By providing valuable content in the form of informative and entertaining podcast episodes, you can capture the attention of potential customers and start building a relationship with them.

    To leverage podcasts in the TOF stage, you’ll want to focus on creating content that’s informative, educational, and entertaining. Consider interviewing industry experts, providing behind-the-scenes looks at your business, or offering tips and tricks related to your niche. By providing value to your listeners, you’ll establish your brand as a thought leader in your industry and create a positive association with your business.

    Additionally, it’s essential to promote your podcast effectively to attract new listeners. Consider leveraging social media, email marketing, and paid advertising to reach new audiences and drive traffic to your podcast.

    Related: Podcast As Marketing Tool: It Creates Value For Listeners

    Middle of Funnel (MOF): Nurturing potential customers

    The middle of the marketing funnel is all about nurturing potential customers and building their trust. Podcasts are an excellent tool for this stage as they offer a more intimate and personal way to connect with your audience. By sharing your brand’s values, mission, and culture through podcasts, you can build a deeper relationship with your audience and create a sense of community around your brand.

    To leverage podcasts in the MOF stage, you’ll want to focus on creating personal and engaging content. Consider showcasing customer success stories, hosting Q&A sessions with your audience, or providing in-depth product demos. Doing so will build trust and credibility with your audience and create a sense of connection with your brand.

    Additionally, it’s essential to create a consistent podcast schedule to keep your listeners engaged and build a loyal audience. Consider releasing new episodes regularly, such as weekly or bi-weekly, to keep your listeners coming back for more.

    Related: 4 Reasons to Start Your Own Podcast

    Bottom of Funnel (BOF): Converting potential customers

    The bottom of the marketing funnel is all about converting potential customers into paying customers. Podcasts can play a critical role in this stage by providing an engaging and entertaining way to directly promote your products or services.

    By creating podcast episodes that focus on specific products or services, highlighting their features and benefits and offering exclusive discounts or promotions to your podcast listeners, you can convert leads into paying customers more effectively.

    To leverage podcasts in the BOF stage, you’ll want to focus on creating direct and actionable content. Consider featuring customer testimonials or case studies that showcase the benefits of your products or services, hosting live Q&A sessions to address any lingering questions or concerns, or offering exclusive discounts or promotions to your podcast listeners.

    Additionally, it’s essential to include a clear call-to-action in your podcast episodes to drive conversions. Consider directing listeners to a landing page, product page, or contact form to make it easy for them to take the next step and become paying customers.

    Related: The Basics of Podcasting and How It Can Grow Your Business

    Conclusion

    Podcasts offer a unique way to engage with audiences and can be a powerful tool in every stage of the marketing funnel. To leverage podcasts effectively, you’ll want to create valuable and engaging content that speaks to your audience’s needs and interests, promote your podcast effectively to attract new listeners, and include clear calls-to-action to drive conversions. By doing so, you can differentiate your brand from the competition, build trust and credibility, and reach new levels of growth. .

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    Lewis Schenk

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  • Listen: Streamlining to avoid friction and other payments pain points | Bank Automation News

    Listen: Streamlining to avoid friction and other payments pain points | Bank Automation News

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    In a world of instant gratification, consumers expect this of payment processes — and technology can help.   Bonita Springs, Fla.-based payments company ConnexPay addresses pain points in the payments world and works to reduce friction, Chief Executive Bob Kaufman tells Bank Automation News in this episode of “The Buzz” podcast.   For example, when […]

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    Whitney McDonald

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  • Listen: How FIs can address data management challenges | Bank Automation News

    Listen: How FIs can address data management challenges | Bank Automation News

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    Proper data management is something all financial institutions strive for, but it is not easily achieved due to data siloes and drift.    While the process of organizing and gathering the right data can set banks apart from their competitors, using the right tools to accomplish this is critical, and something all FIs need to […]

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    Brian Stone

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  • Pray.com Launches Exclusive ‘Passion Week’ Podcast Designed to Prepare Hearts for Easter

    Pray.com Launches Exclusive ‘Passion Week’ Podcast Designed to Prepare Hearts for Easter

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    Prominent Pastors Partner to Expand on the Details of the Week Leading Up to Christ’s Death and Resurrection


    LOS ANGELES, March 29, 2023 (Newswire.com)
    –
    Pray.com, the No. 1 app for prayer and faith-based audio and video streaming content, announced today the release of “Passion Week,” a dynamic, eight-episode focused on the events of easter. Exploring in-depth Christ’s heroic path from the streets of Jerusalem to the grave, “Passion Week” follows His passionate journey to redeem, restore and renew.

    Listeners can expect to: 

    • Develop a deeper understanding of the significance of each day of Holy Week 
    • Experience what it’s like to walk with Jesus during the last week of His life 
    • Love the Lord and know of His love even more through this journey

    “This powerful, new audio series truly encapsulates the heart of our mission,” said Max Bard, VP of Content at Pray.com. “Each engaging episode shares intimate details of Holy Week, from the dark halls of the temple, where whispers of conspiracy condemn God Himself to death, to the brutal march up the hill of Calvary, where salvation was fought for us on the cross. Finally, we behold light bursting forth from a dark, cold grave on Easter Sunday. From Sunday to Sunday, this is the destination for Easter encouragement and a deeper understanding of what Jesus did for us.”

    The new series is exclusively available on the Pray.com platform. 

    Highly sought-after voice actors Sylvia Zaradic and Todd Haberkorn share their talents, joined by Pray.com partners in ministry, who will each narrate an episode:

    • Jim Graff, Faith Family Church 
    • Beth Jones, The Basics with Beth 
    • Kristiann Wargo, Create Your Now 
    • And many others 

    For more information or to access the “Passion Week” eight-episode audio-cast, visit www.pray.com/series/passion-week, where content is scheduled to go live April 1.

    About Pray.com  
    Founded in 2016 with a mission to grow faith and cultivate community, Pray.com is the world’s No. 1 app for daily prayer and Bible based audio content. Reaching more than 10 million people world-wide through its mobile app and website, it is the easiest way to incorporate prayer into your daily life. Pray.com provides encouragement and inspiration through daily devotionals, Pastor podcasts, and Bedtime Bible Stories. Pray.com founders are Steve Gatena, Mike Lynn, Ryan Beck and Matthew Potter. See https://alarryross.com/pray-com for more information.

    Source: Pray.com

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  • Designer Janessa Leoné On Signature Hats and Regenerative Agriculture

    Designer Janessa Leoné On Signature Hats and Regenerative Agriculture

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    This hat that I had found in Paris, I started to ship it around to different people and people were really kind. My career started off of the general generosity of people’s time like yours.

    There was a lot of generosity in terms of people from the factories—and I was cold-calling cowboys in Texas—and people like Amish people in Pennsylvania. I’m like, “You guys wear hats. Where are you making them?”

    Everyone did think I was a little peculiar that I wanted to make a men’s dress hat for women and try to make it bring it to mass and bring it to market on its on a place that I could scale it.

    It was really just persistence. If people told me no, anyone on my team will tell you, “Okay, just watch her.”

    So I ended up finding a factory—which was essentially cowboy hat makers—and I was like, “This is what I want to do.” I used that hat that I had found and that malleability and in the softness. I was like, “I want to make it wearable. I don’t want something that you could break a glass window with. Let’s make it soft.”

    After a lot of pushback, someone agreed to make it for me. I could only afford I think it was six samples. That’s what I had to launch the brand.

    I sat on them for a while, because I was scared. I felt like I didn’t have what it took to do this.

    Then all of a sudden, press wanted it. I’m at my dad’s house. I’m just like, “Holy cow, this is really insane.” Then Barney’s email me and they were like, “Send me this line sheet.” Of course, I had to figure out what the heck they were talking about, but they were my first retailer.

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    Madeline Hill

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