ReportWire

Tag: Personal Branding

  • This Practice Could Save Your Career From One Bad Google Search | Entrepreneur

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    Opinions expressed by Entrepreneur contributors are their own.

    One of the most important aspects of someone’s credibility today is what Google reveals about them during a search. Most corporations and individuals understand the value of this and grasp the core concept, though they might not be familiar with the term itself.

    Online Reputation Management (ORM) is the process of creating positive content, suppressing negative press and maintaining a strong online image for businesses and individuals.

    Related: Your Business Is One Google Search Away From a Crisis

    Why is ORM important?

    ORM is essential for businesses and individuals in today’s hyperconnected world. Bad publicity usually results in damaged personal and professional reputations online. These issues can lead to being fired by an employer, getting divorced, losing new customers or even having a hard time raising the next round of funding.

    Think of ORM as digital reputation. The internet doesn’t forget easily, and even a single negative article or viral post can overshadow years of good work. That means your Google search results are often the first “introduction” a potential client, investor or employer has to you.

    Step #1. Monitoring

    Several key elements of ORM help prevent potential disasters. The first is monitoring your online presence to see what people are saying about you or your company. Good monitoring could have prevented the situation above by allowing you to respond before the wave of cancellations and negative feedback.

    The best course of action for this is to use a monitoring tool that helps you track your name online. These tools are often easier, cheaper and more effective than manually searching your name across various platforms. I’ve personally seen companies catch inaccurate information within hours and have it corrected before it picked up traction, saving them from what could have become a reputation nightmare.

    Related: How to Better Manage Your Brand’s Reputation in the Digital Age

    Step #2. Reach out to the source

    After you identify negative search results that you want to delete from Google, the next step is to send an email or reach out via social media to each publication. This is a delicate method, and it’s important not to appear defensive, as that can make the situation worse, and things could go viral.

    The success of this ORM strategy depends on the specific publication and editorial team: the bigger the publication, the fewer chances you have. Smaller blogs and community sites may be open to correction if the content is outdated, misleading or factually incorrect. On the other hand, going after a national news outlet rarely yields results.

    Related: How to Calmly Confront Bad Reviews and Turn Them Into Growth

    Step #3. Improving your reputation

    The best method to fix your reputation is to use the right SEO and PR techniques to push down or bury negative search results in search engines like Google and Bing. By optimizing positive content with the proper SEO techniques, you can rank the positive content higher in search engines and reduce the visibility of unwanted articles, images or forums. On average, it takes 6–12 months to clean the negative search results.

    A strong ORM strategy and persistence can sometimes remove or de-index certain negative pages from search results entirely, particularly if they violate platform guidelines or are misleading. In cases where de-indexing isn’t possible, internet suppression techniques-such as promoting high-authority content — can be used to overwhelm negative content with more relevant, positive search results.


    Over time, Google’s algorithm begins to prioritize your new content. The key is consistency — one or two articles won’t shift results. But six or nine months of steady online reputation work can transform the first page of search results.

    A law firm client I worked with had their reputation nearly ruined due to their arrest. By publishing client success stories, creating authoritative positive content and earning media mentions, we were able to push the false claims to page two within nine months and, as you know, very few people click past page one.

    A case study of ORM in action

    Wendy’s made a huge impact on its online reputation when its social media account rebranded to capitalize on trending memes at the time.

    The Twitter account became known for “roasting” users, connecting trending Twitter phrases to their products, and using humor to build engagement. Although their ORM strategy can’t be conclusively tied to a sales increase, it clearly didn’t hurt.

    Related: Grow Your LinkedIn Audience 10x With These Expert Tips

    Bringing it all together

    Online reputation management is the strategic process of improving the perception of a personal or business brand on search engines like Google. In a world where public perception is shaped by search engines like Google, ORM is no longer optional — it’s essential.

    Whether you’re an entrepreneur raising your next round, a corporation protecting shareholder trust, or an individual applying for a new role, ORM is a long-term investment in credibility. If you don’t control your narrative, someone else will, and it may not be flattering. The companies and people who thrive online are the ones who understand that reputation isn’t just what you do offline; it’s what Google says about you.

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    Ross Kernez

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  • Why In-Person Events Are Still a Business Superpower in 2025 | Entrepreneur

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    Opinions expressed by Entrepreneur contributors are their own.

    Even with all the ways technology has changed how we work and connect, there’s still something powerful about being in the same room with people. In-person events — whether it’s a roundtable, a workshop, a conference, a product roadshow or a community gathering — create opportunities for connection, trust and collaboration that digital tools can’t quite replace.

    For entrepreneurs, that face-to-face time matters more than ever in 2025. Showing up fully, adding real value to the conversation and taking the time to follow up can turn a simple interaction into a lasting business advantage.

    Related: Why This Sports Festival Might Be the Most Ambitious Live Event in America

    Benefits of live events

    We are wired to connect. Even in a world that embraces remote work, most of us still crave face-to-face interaction. That’s why live events matter. They’re not just gatherings, they’re growth engines. They offer the chance to meet up with colleagues old and new, prospects, industry partners and other contacts.

    They’re your chance to understand customer pain points, build trust and lay the groundwork for future sales. At their core, events are about relationships, and relationships are how businesses grow.

    In-person events play a key role in shaping executive visibility and thought leadership, too. Keynotes, speaking sessions, breakouts and panels remain key ways to get your company and spokespeople in front of targeted audiences. And now that events are gaining halo ecosystems of their own, there are even more opportunities for podcasts, fireside chats and “birds of a feather” sessions at offsite partner dinners, breakfast seminars and customer happy hours after the expo hall closes.

    What to look for in potential events

    Post-pandemic, audience expectations for in-person engagement have shifted. Today’s attendees want more from events, including more networking, more meaningful customer meetings, partner meetings and clearer return-on-investment. Events become a way to capitalize on your industry’s collective physical presence in a way that hybrid/remote work and interactions aren’t able to deliver as consistently.

    But not all events are equal. How can you decide which will be best for you? 

    • Conduct online research for events in your industry. When you find promising events, look at those event websites for more information.  
    • If the event has booths or exhibits, contact event managers to get prior event stats like the number of attendees, lists of previous years’ exhibitors and demographics.
    • Do some digging to discover which events your competitors show up for.
    • Ask your network which events have done well for them and why.

    Related: How to Turn Your Event Into a Must-Attend Experience With PR

    What meaningful participation looks like

    Showing up doesn’t guarantee you’ll get noticed. One practical, effective strategy is for all event team members to wear a consistent branded look (e.g., logo shirt and black pants). Research shows that such “uniforms” boost brand recognition, making your team more visible, approachable and memorable in a crowded event space. 

    A second strategy is to think about alternative (even “guerrilla”) marketing activities. You may want to upset the apple cart and get free publicity. What’s a pain point you can capitalize on, for instance? How is your offering different? You can learn a lot and get inspired by the famous WePay stunt.

    Snacks are a perennial hit, venue permitting. Stock up on bite-sized items to help fuel attendees and conversations. People expect video, too, so create a short, high-quality video that draws the eye and informs.

    If the event has booths, you want yours to be the talk of the show. It should be eye-catching and maybe even fun. I’ve seen recent booths that featured a miniature race track, puppies and even baby goats. While attention-grabbing gimmicks can draw a crowd, the real win is creating a space that facilitates conversation and is easy to navigate. And don’t forget the importance of comfortable chairs!

    Don’t neglect training for your booth team, either. Visitors need to feel welcome and comfortable. The team should comprise smart, energetic people who don’t pounce on visitors and immediately start selling. Walk them through a variety of possible scenarios ahead of time so they’re knowledgeable and prepared. A re-usable event training handbook is a good idea.

    If your main objective at an event is to gather leads, dust off your interaction skills and connect with prospects at every opportunity. Attend receptions, dinners and other networking functions. Be personable and authentic, and listen — these are the ingredients that build trust. You also want to be intentional about meeting up with key contacts and prospects.

    Related: How to Bridge The Gap Between In-Person and Remote Meetings

    Events as part of the bigger PR picture

    PR and marketing teams must integrate events into a broader comms strategy. Events shouldn’t be one-offs; they should amplify and align with ongoing campaigns. Start by defining clear goals: media coverage, thought leadership, lead generation or brand visibility.

    Before the event, build anticipation with press outreach, email campaigns and social posts. Secure speaking slots and pre-schedule media or analyst briefings.

    During the event, share real-time content, engage on social, and collect assets, such as photos, quotes and customer insights, for future use. Afterward, repurpose key takeaways into blog posts or thought leadership pieces. Follow up with leads, media contacts, and analysts. Use event insights to inform future messaging and campaign direction.

    When integrated well, events become high-impact moments that feed your content pipeline and strengthen market positioning.

    Make a lasting impact

    In-person events are a great way to connect with customers and contacts while meeting experts and prospects. With so much “noise” at these gatherings, you need strategies for rising above the crowd in meaningful ways. Whether you’re at an industry mixer or a huge event with exhibitors, preparation, creativity, and authenticity will win the day.

    Refer to the recommendations mentioned above to make sure the time and expense of live events are maximized to meet your business goals.

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    Cara Sloman

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  • Your Ads Won’t Matter if Customers Hate the Experience | Entrepreneur

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    Opinions expressed by Entrepreneur contributors are their own.

    When business leaders consider brand building, they often think of traditional promotion, like print and digital advertising, or maybe a well-placed radio commercial to attract their target audience. They spend massive amounts of ad dollars to build brand awareness. But for most private businesses, brand building isn’t about throwing more money at advertising. It’s about creating an organization that engages, delivers on promise, and perhaps most of all, provides exceptional customer experience.

    According to a recent PwC Future of Customer Experience Survey, 65% of customers say a positive experience with a brand is more influential to them than great advertising. This is not to say there isn’t a place for advertising. But an engaging customer experience can be profoundly more impactful.

    Brands that crushed it with little advertising

    There are notably some massively successful brands that simply don’t advertise. In the B2B sector, have you ever seen an ad for McKinsey Consulting? Or consider Trader Joe’s, a grocery store chain with more than 600 locations and an incredibly loyal customer base. They don’t spend a dime on traditional advertising. Or think back to TGI Fridays in its heyday. Customers flocked to the casual dining hotspots, attracted by charming décor, a crowd-pleasing menu and its signature flair bartending that almost defined the era. While revenue was in the billions, TGI Friday’s focused on experience, not ad dollars, to create loyalty and buzz around the brand.

    Zappos is another excellent example of a brand that was built mostly on customer experience rather than big ad budgets. While the online shoe seller does advertise, the company is most recognized for delivering high-impact customer service.

    Former Zappos CEO, the late Tony Hsieh, was a trailblazer in the customer loyalty space and famously said, “Customer service shouldn’t just be a department, it should be the entire company.” Under Hsieh, Zappos implemented legendary practices like its 365-day return policy, unscripted customer service reps with no call time limits and surprise free overnight shipping upgrades. Imagine expecting the delivery of your new boots in a week, only for them to be waiting on your doorstep the very next day.

    Hsieh also wisely once said, “People may not remember exactly what you did or what you said, but they will always remember how you made them feel.”

    Are you more likely to trust an ad in a magazine or the company that just delivered your package a week early?

    Related: How to Earn Customer Trust and Boost Sales Without Big Ad Budgets

    Misalignment can kill a brand

    What happens when a brand underwhelms, angers or alienates the very customers it intended to serve? Misalignment between brand messaging and customer experience turns once-loyal customers into disillusioned doubters who eventually turn to the competition to better suit their needs.

    Branding misalignment can take many forms. A hotel that advertises luxury accommodations has stained carpets and low water pressure in the shower. A software company that promises seamless integration has customers waiting hours for help desk support.

    A restaurant that advertises itself as a culinary delight serves up wilted salads by moody waiters. A supplier delivers low-grade stainless-steel parts that were promised to be titanium.

    When your marketing and advertising make promises that your operations are unable to satisfy, the business loses credibility, customers and ultimately money.

    The power of word-of-mouth marketing

    Most of us don’t make buying decisions in a vacuum. We search the internet, scour reviews and compare competing goods, services and suppliers. But the most significant green flags for purchasers are recommendations from people we know and respect. According to a 2012 Nielsen Global Trust in Advertising Report, 92% of consumers find more value in recommendations from people they know than any form of advertising. When a brand delivers an experience worth talking about, happy customers become their word-of-mouth marketing and are more persuasive than a two-dimensional ad could ever be.

    When was the last time you recommended a business or brand to a friend or colleague? While your endorsement may have been partly due to price, chances are there was something more to the experience that made the brand worth sharing. Your advocacy wasn’t due to a shiny ad, but rather how your customer experience made you feel respected, cared for and valued.

    Now those are impressions worth sharing.

    Related: Harness the Power of the 5 Senses to Make Your Brand Better

    Happy customers are your most powerful marketers

    By giving your customer a positively memorable experience, you transform that person into a brand ambassador willing to shout their support from the rooftops, and without ever dipping into your advertising budget. Word-of-mouth marketing scales organically when you consistently exceed customer expectations. So, give them something to talk about and see how that brand ambassadorship multiplies by dozens, hundreds or even thousands of raving fans eager to champion your business.

    Keep in mind that negative experiences are just as likely, if not more so, to spread like wildfire and scorch the brand you worked so hard to build. You have surely witnessed devastating brand damage from a single viral video posted to social media by an unhappy patron. Even more reason to ensure your customer experience goes above and beyond. Always.

    When business leaders consider brand building, they often think of traditional promotion, like print and digital advertising, or maybe a well-placed radio commercial to attract their target audience. They spend massive amounts of ad dollars to build brand awareness. But for most private businesses, brand building isn’t about throwing more money at advertising. It’s about creating an organization that engages, delivers on promise, and perhaps most of all, provides exceptional customer experience.

    According to a recent PwC Future of Customer Experience Survey, 65% of customers say a positive experience with a brand is more influential to them than great advertising. This is not to say there isn’t a place for advertising. But an engaging customer experience can be profoundly more impactful.

    Brands that crushed it with little advertising

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    Jason Zickerman

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  • How to Optimize Your LinkedIn Profile in 6 Easy Steps | Entrepreneur

    How to Optimize Your LinkedIn Profile in 6 Easy Steps | Entrepreneur

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    Opinions expressed by Entrepreneur contributors are their own.

    With more than 1 billion users in 200 countries worldwide, LinkedIn is currently the largest professional networking platform. So, whether for professional networking or job search purposes, it’s more important than ever to customize and optimize your LinkedIn profile. Similar to advertising, visitors to your profile page will likely spend just a few precious seconds to form an opinion, so it’s imperative that everything is clear, concise and on-message. Fortunately, LinkedIn has a robust feature set that enables a lot of customization. Unfortunately, many on the platform overlook key parts of their profile, in some cases not including them at all and often not optimizing what’s there.

    As you craft your LinkedIn profile, the fundamental objective to keep in mind is that you want to clearly articulate four things in a concise and quick-to-digest manner: who you are, what you are doing professionally, what you have done and what you are looking for — especially for those who are job hunting. You should remove anything that does not contribute to any of these points.

    Related: Learn How to Optimize Your LinkedIn Profile and Score Your Dream Job

    Below are six key considerations and configurations in terms of optimizing your LinkedIn profile:

    1. Your profile image

    When you see a person’s profile on LinkedIn, at the very top is a background cover image. It’s shocking how often that critical piece of real estate is left blank. It’s easy to customize, so be sure to upload a cover. Anything is better than nothing, but I strongly encourage you to make the most of that space; don’t simply put a solid image or pattern there. Take advantage of that key spot by selecting an image that provides some sense of understanding and, ideally, even validation for you (check out mine, for example, showing an interview taking place) or, at the very least, conveys some kind of feeling about something important to you.

    2. Get a verified checkmark

    Below the cover photo, you want a verification check next to your name. This is a free service from LinkedIn and ensures potential employers and partners (as well as recruiters for those job hunting) that you are who you say you are. Fraudulent profiles are frequently created, so this verification gives your visitors additional confidence that your profile is legitimate. If you don’t currently have your profile verified, find a way to verify if possible (or the next time you can, do it; it’s important for the future, even if you cannot have it now). Understandably, you may have privacy concerns, and those same privacy concerns are, in reality, relevant to everything you do online via your desktop and mobile phone. Just keep in mind this is a vital verification for your career.

    3. Craft your headline

    Almost everyone on the platform has a headline entered. Many of them badly need improvement. This is a small amount of space to communicate some highly critical information. Avoid any extra words that don’t contribute to your definition. Avoid using lots of symbols. Avoid using broad, general language. Be concise, be specific and use this spot to clearly convey what you are, do, and/or want.

    4. Showcase your work on your “personal billboard”

    LinkedIn has a featured section you can add, yet many people don’t use it at all. Featured items can include posts, newsletters, articles, links, media or spotlighted content from your profile. You also can sort the list, which is essential as visitors will typically only see the first two to four of your featured items (depending on the viewing platform) without scrolling.

    5. List your skills — and endorse your colleagues’ skills

    LinkedIn allows you to list your top skills, and others can endorse you for those individual skills. Often, people have 50-plus skills associated with their profile and endorsements on some number of them. Are you aware that visitors to your profile page only see the top two in the list (unless they click to see more, which most don’t)? And, did you know that you have the ability to sort the list? Be sure to sort your skills so that the top two reflect the most important things a business partner or potential employer would want to see.

    Related: Learn How to Optimize Your LinkedIn Profile and Score Your Dream Job

    6. Showcase your experiences

    Of vital importance is your experiences section, where you list out each of the companies you have worked for. The first mistake people make is using the description to describe the company. Think of this page as your CV; this space is where you should describe your role at the company. A line or two about the company is fine, of course, but consider also using bullets to highlight critical functions and accomplishments you’ve made while working there. This is especially important for your most recent experience or last couple if the most recent is a short duration. Often overlooked is that you can associate skills with each experience definition. You can also add media, such as press releases, white papers, interviews or other media related to your involvement with that company.

    Incidentally, if you happen to subscribe to LinkedIn Sales Navigator, there is a tool available on the platform called the “Social Selling Index,” which measures your social selling efforts. This tool assesses your overall brand, relationships, people and insights. The brand portion of your index relates to your profile.

    Some say LinkedIn is the CV replacement. I wouldn’t necessarily go that far, but it is unquestionably a vital professional tool for networking and worthwhile your time to configure and optimize. In some cases, it literally is used in place of a resume. In some cases, you’ll never make it to even being asked for your resume unless your LinkedIn page tells the right story up front. I encourage you to explore every section, try every configuration, arrange each arrangeable list to highlight what’s most important and be thoughtful with the images you use.

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    Jason Foodman

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  • Is Your LinkedIn Headshot Holding You Back? – Corporette.com

    Is Your LinkedIn Headshot Holding You Back? – Corporette.com

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    This post may contain affiliate links and Corporette® may earn commissions for purchases made through links in this post. As an Amazon Associate, I earn from qualifying purchases.

    The WSJ had an article recently entitled, “Is Your LinkedIn Headshot Holding You Back? How to Master a Stylish Professional Portrait,” (gift link), and I thought it might make an interesting discussion here. We’ve talked about headshots before, of course, but we haven’t directly talked about this.

    (More specifically, we’ve talked about general best practices for headshots, what to wear for headshots, when to update your headshot, how to work with a corporate photographer’s hair and makeup team, and how to get a great corporate headshot in glasses.)

    Here’s the problem, as the article sets it up:

    If your headshot is ho-hum, you’re wasting an opportunity to make a memorable first impression, said Andrew Weitz, who runs a personal image consulting firm in Los Angeles. He bemoans all the dated, decades-old profile pics dominating LinkedIn and other work sites (as well as the proliferation of blank, gray circles where actual headshots should be). Like it or not, colleagues and prospective employers will judge that photo, said Tessa West, author of the forthcoming book “Job Therapy” and a professor of psychology at New York University. “Everything from someone’s hair to earrings…influences our unconscious judgments of their personality,” she said. “Those are very difficult to override.” 

    The article goes on to note that your appearance should generally be clean and neat but “zhuzhed up,” that you should avoid filters that smooth wrinkles or beautify (they make you look insincere), and also that you should “convey the energy you bring into the room.”

    The Questions:

    Do you guys agree that LinkedIn photos can be an important factor in making a first impression? Do you consider your LinkedIn photo separately from your corporate headshot — for example, going for something more creative, colorful, or interesting than what the corporate photographer may have steered you toward? If you’re job searching, how high up on your priority list is “new LinkedIn photo”?

    (On the other side of things, if you’re dating, how important do you think your LinkedIn photo is? Do you worry that it might be the first impression, perhaps not of an online date, but of their friends and family?)

    Stock photo via Deposit Photos / depositphotos19632.

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    Kat

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  • The Narcissistic Culture of “Image” and Excessive Self-Monitoring

    The Narcissistic Culture of “Image” and Excessive Self-Monitoring

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    In a world obsessed with public image and attention-seeking, learn about the cultural forces propelling society to become more narcissistic – and how this influences us to be in a constant state of self-scrutiny.



    The idea that our culture is becoming more narcissistic and self-centered is not new.

    Historian and social critic Christopher Lasch’s book The Culture of Narcissism was first published in 1979. By that time, the 1970s were already dubbed the “Me-generation.” Americans were increasingly shifting focus to concepts like “self-liberation,” “self-expression,” and “self-actualization,” while untethering themselves from past traditions and social responsibilities.

    Interestingly, Lasch traces the narcissistic roots in America back way further, starting with the early days of the Protestant work ethic and its singular focus on labor, money, and wealth-building, including the old “pull yourself up by your bootstraps” mantra.

    This early thread of American hyper-individualism continues into the New Age movement at the turn of the 20th century with its focus on personal happiness and spiritual fulfillment, as well as the popularity of Ayn Rand’s “virtue of selfishness,” and the rise of celebrity-worship and fame-seeking that still characterizes much of American life today whether it be in politics, sports, art, or entertainment.

    Things appear to be getting worse. The book was written over 40 years ago, but a lot of the observations in it seem strangely prophetic when looking at the world today. Lasch accurately describes how narcissistic trends have evolved on a societal and cultural level, and you can perfectly extend his theories to explain our modern culture.

    Before you continue reading, remember this is a cultural analysis of narcissistic tendencies and it isn’t focused on clinical or psychological definitions of Narcissistic Personality Disorder (NPD).

    Many people act more narcissistic because that’s what our society rewards and that’s how people think they need to act to get ahead in today’s world.

    One can even look at certain narcissistic tendencies as a survival strategy in an otherwise competitive, atomized, isolated – “every man for himself” – world.

    Now let’s dive into how our modern culture amplifies and rewards narcissism.

    The narcissist craves an audience

    First, the most defining characteristic of a narcissist is that they depend on the attention and validation of others to feel good about themselves.

    Contrary to the popular myth that the narcissist suffers from excessive self-love, the truth is they are deeply insecure and lack true confidence and self-esteem. The main reason they brag, show off, or puff-up-their-chests is only to appear strong when deep down they feel weak.

    As a result the narcissist is obsessed with their image and appearance. They feel they need to “win people over” to be accepted and liked by others, and this requires a carefully manufactured persona they create for the public.

    This deeply rooted “need for attention” plays a central theme in Lasch’s analysis:

      “Narcissism represents a psychological dimension of dependence. Notwithstanding his occasional illusions of omnipotence, the narcissist depends on others to validate his self-esteem. He cannot live without an admiring audience. His apparent freedom from family ties and institutional constraints does not free him to stand alone or to glory in his individuality. On the contrary, it contributes to his insecurity, which he can overcome only by seeing his ‘grandiose self’ reflected in the attention of others, or by attaching himself to those who radiate celebrity, power, and charisma.”

    Without an audience to appreciate them, the narcissist struggles to find their self-worth. They don’t believe in themselves – they need “proof” they are a good or important person through the eyes of others.

    To the narcissist, any attention is better than none at all; even negative attention like gossip, drama, and criticism feeds into their egos by letting them know they are still front and center.

    In a society that rewards attention for the sake of attention (including fame and notoriety), the narcissist grows and thrives. Who knows, that next scandal with a famous celebrity may be their big breakthrough – whatever gets them into the limelight!

    Image-centrism: The society of the spectacle

    One major contributor to the rise of narcissistic tendencies is that our culture is becoming more image-centric.

    Popular ideas on what true “happiness,” “success,” “fame,” “beauty,” and “achievement” look like are based on outward images and appearances increasingly fed into our culture through photographs, movies, television, and advertising:

      “[One] influence is the mechanical reproduction of culture, the proliferation of visual and audial images in the ‘society of the spectacle.’ We live in a swirl of images and echoes that arrest experience and play it back in slow motion. Cameras and recording machines not only transcribe experience but alter its quality, giving to much of modern life the character of an enormous echo chamber, a hall of mirrors. Life presents itself as a succession of images or electronic signals, of impressions recorded and reproduced by means of photography, motion pictures, television, and sophisticated recording devices.”

    This book was written before the internet and social media which have only increased our “image-centrism” tenfold. Selfies, avatars, memes, filters, photoshop, and AI have all continued to add more layers to this hyper-reality between manipulated images and how we choose to present ourselves.

    This constant barrage of cultural images shapes our beliefs and map of reality. It subconsciously puts ideas in our heads about what “happiness,” “success,” and “beauty” are supposed to look like.

    Once these social images are set in our minds, we naturally feel the desire to live up to them.

    Narcissists can often be the most sensitive to these social images because they fear their true self isn’t good enough, so they take society’s picture of “success” and try to mirror that image back to others.

    On the surface, the narcissist is a crowd-pleaser. They don’t trust their own judgement, so if society says this is what “happiness” or “success” looks like, then they will try to mimic it the best they can.

    Everyone has an audience now

    Technology, internet, social media, cameras, and recording devices have created a world where everyone feels like they have an audience all-the-time.

    Family photo albums and home videos were early stages in turning “private moments” into “public consumption,” but now we have people over-sharing every meal, date, and shopping spree on their social media feeds.

    Lasch correctly identifies this trend back in the 1960s-70s, including a mention of the popular show Candid Camera, which was one of the first “hidden camera” TV shows:

      “Modern life is so thoroughly mediated by electronic images that we cannot help responding to others as if their actions – and our own – were being recorded and simultaneously transmitted to an unseen audience or stored up for close scrutiny at some later time. ‘Smile you’re on candid camera!’ The intrusion into everyday life of this all-seeing eye no longer takes us by surprise or catches us with our defenses down. We need no reminder to smile, a smile is permanently graven on our features, and we already know from which of several angles it photographs to best advantage.”

    Life is recorded and shared now more than ever before. Today everyone has an audience and many people can’t help but see themselves as the “main character” of their own carefully edited movie.

    Unfortunately, we have this audience whether we like it or not. Every time we are out in public, someone may whip out their phones, capture an embarrassing moment, and upload it to the internet for millions to watch. You never know when you may go “viral” for the wrong reasons. The rise of online shaming, doxing, and harassment puts people in a perpetual state of high alert.

    That’s a stressful thought, but it perfectly represents this state of hyper-surveillance we are all in, where there’s always a potential audience and you feel constant pressure to showcase the “best version of yourself” in every waking moment, because you never know who is watching.

    Self-image and excessive self-monitoring

    In a world that rewards people solely based on the “image” they present, we naturally become more self-conscious of the image we are projecting to others.

    This leads to a state of endless self-monitoring and self-surveillance. We see ourselves through the eyes of others and try to fit their image of what we are supposed to be. No matter what we choose to do with our lives, the most pressing questions become, “How will this make me look?” or “What will people think of me?”

    While people naturally want to present themselves in the best way possible and form strong first impressions, an excessive degree of self-filtering and self-management can cause us to lose our sense of identity for the sake of superficial acceptance, internet fame, or corporate climbing.

    At worst, we increasingly depend on this these manufactured images to understand ourselves and reality:

      “The proliferation of recorded images undermines our sense of reality. As Susan Sontag observes in her study of photography, ‘Reality has come to seem more and more like what we are shown by cameras.’ We distrust our perceptions until the camera verifies them. Photographic images provide us with the proof of our existence, without which we would find it difficult even to reconstruct a personal history…

      Among the ‘many narcissistic uses’ that Sontag attributes to the camera, ‘’self-surveillance’ ranks among the most important, not only because it provides the technical means of ceaseless self-scrutiny but because it renders the sense of selfhood dependent on the consumption of images of the self, at the same time calling into question the reality of the external world.”

    If you didn’t share your meal on social media, did you really eat it? If you didn’t update your relationship status online, are you really dating someone?

    For many people, the internet world has become “more real” than the real world. People don’t go out and do adventurous things to live their lives, but to “create content” for their following.

    Who looks like their living their best life? Who is experiencing the most FOMO on the internet? In a narcissistic world, we start seeing our “digital self” in competition with everyone else – and the only thing that matters is that it looks like we are having a good time.

    More and more, we consume and understand ourselves through these technologies and images. We depend on photo galleries, reel clips, and social media posts to chronicle our life story and present the best version of ourselves to the world. If the internet didn’t exist, then neither would we.

    In the sci-fi movie The Final Cut people have their entire lives recorded through their eyes; then after they die, their happy memories are spliced together to give a “final edit” of the person’s life. Many of us are perpetually scrutinizing and editing this “final cut” of our own lives.

    The invention of new insecurities

    Everything is being observed, recorded, and measured, so we have more tools than ever to compare ourselves against others.

    This leads to the invention of all types of new insecurities. We are more aware of the ways we’re different from others, whether it’s our jobs, homes, relationships, health, appearances, or lifestyles. We can always find new ways we don’t “measure up” to the ideal.

    New technologies create new ways to compare. Before you know it, you have people in heated competitions over who can do the most steps on their Fitbit, or consume the least amount of calories in a week, or receives the most likes on their gym posts. The internet becomes a never-ending competition.

    Of course, measuring your progress can be a valuable tool for motivation and reaching goals. The problem is when we use these numbers to measure up against others vs. measure up against our past self. Always remember that everyone is on a completely different path.

    It’s well-known that social comparison is one of the ultimate traps when it comes to happiness and well-being. You’ll always be able to find someone who has it better than you in some area of life, and with the internet that’s usually an easy search.

    These endless comparisons touch on all aspects of life and heighten self-scrutiny and self-criticism. Finding and dwelling on even “minor differences” can spiral into a cycle of self-pity and self-hate. If we don’t remove ourselves from these comparisons, then we have no choice but to try to live up to them and beat ourselves up when we fail.

    Conclusion

    The goal of this article was to describe some of the key forces that are making society more narcissistic and self-centered.

    Different cultural beliefs and attitudes incentive certain personality traits over others. Our current world seems to continue moving down a more narcissistic path, especially with the increased focus on “image” (or “personal brand”) that we build for ourselves through the internet and social media.

    Most of the ideas in this article are based on the book The Culture of Narcissism which, despite being written over 40 years, is an insightful look into how these social forces continue to grow and evolve.

    Do you feel like our current society is getting more narcissistic? How have these social forces influenced the way you live?


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    Steven Handel

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  • 7 Proven Strategies to Rehabilitate Your Shattered Online Image | Entrepreneur

    7 Proven Strategies to Rehabilitate Your Shattered Online Image | Entrepreneur

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    Opinions expressed by Entrepreneur contributors are their own.

    In today’s world, your online reputation carries more weight than ever. When it takes a hit, it’s not just about work — your personal life feels the impact, too. It’s like a ripple effect that goes beyond business, affecting your connections, opportunities and even your self-esteem. Fixing things isn’t just about patching up; it’s about retaking control of your narrative.

    But rebuilding your online image is like embarking on a daunting journey through a maze. It’s way more than just fixing mistakes or addressing slip-ups from the past; it’s about reshaping how people see you and earning back their trust, and that’s no walk in the park.

    Related: Why You Must Monitor Your Online Reputation Before it Hurts You

    Picking up the pieces

    As George Santos finds out, escaping the shadow of a damaged reputation takes serious time, persistent effort and a lot of dedication. It’s not just about making things right on the surface; it’s also about convincing everyone else that the change is genuine and heartfelt. And in today’s world, where news spreads faster than wildfire and opinions are a dime a dozen, rebuilding can be a slow, tedious process. It takes a ton of patience and a rock-solid commitment to stay on course despite the constant whirlwind of online chatter and perceptions.

    A strategic approach involves thoughtful, deliberate moves, from recognizing the extent of the damage to crafting a story of evolution and renewal. It’s about making every action count, engaging positively and showcasing real change. Without this clear roadmap, the journey toward rebuilding your online image remains uncertain and daunting. That’s why having a well-designed plan is crucial — it’s your compass through the digital wilderness.

    Where to start

    Step 1: The first step is to acknowledge that you need to do something. Stop feeling sorry for yourself or ashamed, and be prepared to reclaim control of the narrative. No longer do people associate Martha Stewart, Tiger Woods, or Ellen DeGeneres with their well-publicized scandals, something that isn’t the case for Prince Andrew or Bill Cosby.

    Step 2: Foster a support system — establish a support network internally and externally, including PR specialists, legal advisors and a dedicated crisis management team.

    Step 3: Implement continuous monitoring — establish ongoing monitoring systems to detect and address issues promptly, ensuring proactive protection of your brand reputation.

    1. Acknowledge the weight of the situation

    Admitting the gravity of a reputational crisis isn’t easy. This is something that United Airlines is still grappling with. Emotions can be overwhelming, demanding resilience and self-compassion. It’s crucial to accept the reality of the situation while understanding that recovery isn’t instantaneous. Accepting the challenges and acknowledging the hardships offers a path forward and an opportunity for growth.

    To understand the scope and impact of the crisis conduct a thorough internal investigation to understand the scope and impact of the crisis. Identify the key stakeholders affected and assess the extent of the damage. Assemble a crisis management team to lead the investigation. Use a combination of surveys, interviews, and data analysis to assess the impact. Ensure transparency and regular communication with all stakeholders throughout the process. Develop a comprehensive recovery plan that includes strategies for rebuilding trust, improving policies and ensuring such a crisis does not recur. This plan should be communicated clearly to all stakeholders.

    After planning, the next step is implementation. Assign responsibilities to team members for different parts of the plan. Monitor progress regularly and adjust the plan as needed based on feedback and results. After the recovery, it’s important to review the crisis and learn from it. Conduct a post-crisis review to identify what went wrong and how it can be avoided in the future. Use these insights to improve your organization’s crisis management strategies. Remember, the goal is not just to survive the crisis but to emerge stronger and more resilient.

    2. Own your mistake and offer a genuine apology

    The foundation for rebuilding trust starts with accountability and authentic apologies. This is why Elon Musk got on a plane and flew to Israel after some regrettable tweets. Transparently acknowledging mistakes sets the groundwork for regaining credibility. Be warned: This isn’t about providing lip service but about being genuinely apologetic and taking ownership and responsibility for doing the right thing. Authenticity becomes the cornerstone of the journey toward redemption, emphasizing the sincerity in rectifying past wrongs.

    Practice empathy and humility. Reflect on your actions and understand the impact they had on others. Craft a sincere, detailed public apology addressing the issue, taking responsibility, and outlining concrete steps towards resolution. Share it publicly. Ensure it includes an acknowledgment of the mistake, the impact it had, your regret, and the steps you’re taking to rectify the situation. Remember, the goal is not just to apologize but to rebuild trust and credibility. A sincere apology is more than just saying sorry. It involves acknowledging the mistake, expressing regret, explaining what went wrong, and detailing what steps you’re taking to make sure it doesn’t happen again.

    3. Take control of your narrative

    Seizing control of the narrative means actively engaging in online spaces. Bud Light tried to do this but failed repeatedly. Consistently demonstrating progress, sharing valuable insights, and engaging with your audience deliberately will help you put back the pieces and construct a more robust digital presence. A proactive approach not only addresses the crisis but also shapes a positive narrative for the future. Think of the internet as having a super long memory – it remembers everything: the initial fall, as well as the comeback.

    Develop a content strategy that focuses on transparency and progress. Use social media platforms to share updates and engage with your audience. Consistently share progress and valuable insights and actively engage with the affected audience. Monitor conversations and respond thoughtfully. Use social listening tools to monitor online conversations about your brand. Respond to comments and messages in a timely and thoughtful manner. Share regular updates about the steps you’re taking to address the issue and the progress you’re making. Remember, engagement is key to rebuilding trust and credibility.

    Related: 7 Ways to Recover After a Reputation Crisis

    4. Turn a crisis into an opportunity

    Amid the chaos, seek opportunities for growth. A reputation crisis, though tumultuous, can be a catalyst for introspection, leading to profound personal or brand development. It offers a chance to evolve, prompting a reevaluation of values and goals. This is what Adidas did when they dropped Kanye West and donated the proceeds from the remaining Yeezy line to the ADL. Like Adidas, think of your online reputation as a bone and the crisis as a fracture: it will hurt, and it will take time to heal, but with the right care, it will heal and become even stronger. And remember: People love a great comeback story.

    Implement internal changes. Use this crisis as a catalyst for structural or operational changes, demonstrating a commitment to improvement and ethical conduct. Use this opportunity to reassess your brand values and align them with your actions. Consider seeking external help, such as PR or crisis management consultants, to guide you through this process. Use this crisis as a catalyst for structural or operational changes, demonstrating a commitment to improvement and ethical conduct. Identify areas of your operations that need improvement. Implement changes that not only address the current crisis but also prevent future ones. This could include staff training, policy changes, or even restructuring. Communicate these changes internally and externally to demonstrate your commitment to improvement.

    5. Crafting a narrative of redemption

    Crafting a compelling narrative requires addressing concerns head-on. Remember: this isn’t a standard, run-of-the-mill “mea culpa” but a sincere introspection of the mistakes that were made and the resolve to learn from them, fix them, and grow from them. This is what Wells Fargo has successfully done after a horrendous scandal. Since then, they’ve demonstrated a genuine commitment to rectifying past mistakes, which helps reshape the story. It’s about creating a roadmap that aligns with rebuilding trust and credibility.

    Maintain transparency in communications and consistently showcase progress towards resolving the issue. Conduct regular internal audits to identify and rectify mistakes. Implement a robust feedback system to learn from employees and customers. Regularly update stakeholders about the progress made in resolving the issue. Use various communication channels like emails, newsletters, and social media to reach a wider audience. Remember, consistency is critical to maintaining trust and credibility.

    6. Be a positive force for change

    Active participation in positive online interactions contributes significantly to reshaping public perception. This is what Volkswagen did so successfully after it found itself mired deep in controversy. Being a constructive and engaged member of your community showcases a renewed commitment to positive change.

    Support community initiatives or causes, demonstrating a genuine commitment to positive change. Engage with your online community regularly. Respond to comments, share updates, and participate in discussions. Show your commitment to positive change not just through words but through actions. Being involved in the community goes beyond just participating in discussions. It involves supporting initiatives or causes that align with your brand values. Identify community initiatives or causes that align with your brand values and support them. This could be through donations, volunteering, or partnerships. Share your involvement on your social media platforms to inspire others and showcase your commitment to positive change.

    7. Embracing change: Evolving and reshaping your digital narrative

    Redemption isn’t just about rectifying past errors; it’s about embracing change, but unlike Disney, you must do so in a sensible way. Otherwise, it will backfire horribly. Embracing change sensibly involves adapting to the dynamic digital landscape and evolving your narrative into one of resilience and revival.

    Continuously assess and adapt strategies to align with the evolving digital landscapes and shifting audience expectations. Stay informed about the latest trends and changes in the digital landscape. Regularly review and update your digital strategies to ensure they are effective and relevant. Conduct regular audits of your digital strategies. Use analytics to understand your audience’s behavior and preferences. Based on these insights, make necessary adjustments to your strategies. Remember, the key to success in the digital world is adaptability and continuous learning.

    Embracing proactive protection

    Rebuilding a shattered online image is more than just fixing errors; it’s a journey that demands resilience and constant effort. In today’s digital world, where your reputation matters a lot, recovering from a crisis means more than just patching up the visible damage. It’s about taking control of your story and earning back people’s trust. It’s a tough process that requires dedication, time, and consistent action. More than anything else, it requires a strategy – you need a detailed plan to guide each step towards redemption. Without this roadmap, finding your way through the challenges of reputation recovery becomes uncertain.

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    Uri Samet

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  • Why Personal Branding Is Crucial for CEOs in Today’s World | Entrepreneur

    Why Personal Branding Is Crucial for CEOs in Today’s World | Entrepreneur

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    Opinions expressed by Entrepreneur contributors are their own.

    As a CEO of your organization, you are likely thinking about investing in your personal brand, but you are likely also hesitant. My personal branding agency works with GenX CEOs from across the globe, and I can assure you that you’re not alone in your hesitation.

    As a GenX’er — member of the often called “forgotten generation” — you did not grow up with a cellphone in your hand and did not develop a habit of sharing every single opinion and all your whereabouts online. Many of the leaders we speak with hesitate to put themselves out into the public eye because they have no affinity for the spotlight. Instead, they want to focus internally — on building a world-class organization, scaling teams and inspiring enviable organizational cultures. And of course, many CEOs have internalized the importance of discretion – choosing battles with careful deliberation to avoid any controversy.

    Related: 7 Reasons Why CEOs Need to Develop a Personal Brand — and How to Build One.

    The importance of personal branding for modern leaders

    And yet, the world we live in has changed. Hiding behind the proverbial curtains of our organizations is no longer an option. Research shows that nearly 50% of Millennials expect CEOs to speak out, and this number is growing year to year. Silent CEOs risk criticism from employees, the media and certainly consumers.

    Edelman Trust Barometer study showed that workers expected their employers to take a stance on a variety of societal issues, including vaccine hesitancy (84%), climate change (81%), automation (79%) and racism (79%).

    As a result, we have seen the CEOs of Goldman Sachs, Salesforce and PayPal speaking out about LGBTQ rights. The CEO of Merck has spoken up on racial injustice. And the CEO of Walmart took a position on gun control.

    Whether generated internally or externally, the pressure to have a more visible public profile is more prevalent for you than ever. And it certainly comes with a myriad of risks to mitigate. The court of public opinion can be merciless when it comes to hot-topic issues. Just ask the CEO of Anheuser-Busch about it!

    And before you use the Brendan Whitworth example as another reason why a low profile is the winning strategy, let me offer a paradigm shift. I posit that the very reason Whitworth and Anheuser-Busch have faced the amount of backlash we all saw is not because of a public stance, but rather because of a knee-jerk decision to capitalize on a trend. The trend of an influencer-du-jour.

    You see, in branding — both corporate and personal — it is crucial to first understand what your brand actually is and what it stands for, and then remain “on brand” across all marketing efforts. Anheuser-Busch did not do that. And neither did many of the “canceled” CEOs you think of when considering your own public presence.

    Let’s use their examples as a reminder of the crucial importance of going through the process of brand discovery, creating a personal brand architecture, and then aligning all communication to remain “on brand” at all times.

    It all begins with identifying a brand positioning for your personal brand. And, by the way, if the term “personal branding” feels overly narcissistic and unrelatable, simply replace it with “leadership branding.”

    Related: The 3 Biggest Mistakes CEOs Make With Their Personal Brand (and How to Turn Those Mistakes Around)

    Brand positioning

    What is it and how do you identify yours? In personal branding, brand positioning is a way to express who you are or what you stand for in a singular word or phrase. In order to define yours, you need to zoom out — away from what you do, away from the vertical you serve, and as close as possible to the essence of your core beliefs.

    A personal brand positioning is typically a reflection of a core:

    If you have discovered your purpose, the WHY in Simon Sinek’s terms, the question to ask is: WHY is that your WHY? Please forgive the tautology, and focus on uncovering what core belief fuels that purpose.

    For one of our clients, his brand positioning is expressed as “timeless principles.” This is a reflection of his core values: He is someone who believes in the power of a handshake over a signed agreement and investing in gold over crypto. Another brand positioning we developed for a client was “interiority” — the “inner space” of physical spaces, with feelings over things at the core. Her WHY as an interior design entrepreneur is to give people a sense of a home, and the core belief behind that “why” is that spaces are built out of things, but their key purpose is to create feelings and memories.

    My brand positioning is centered around “radical authenticity.” I believe in taking a stance against censorship in every possible form, including self-censorship and censorship of every opposing opinion (cancel culture is the stuff of nightmares for me).

    Here are some exercises to help you uncover yours:

    1. Build out your “lifeline.” Identify the most significant moments of your life, both personal and professional. Look for patterns. What keeps surfacing for you? Engage a qualitative researcher or a personal branding agency if you are stuck.

    2. List out your core values. Is there one that expresses the true essence of who you are?

    3. Do you have a point of view on something that is so unshakeable that you would defend it at any cost?

    Now take what you uncovered and hand it to a branding specialist — or put on your own creative hat — to turn it into a concept that you can “own.”

    Related: How to Build a Personal Brand in 5 Steps

    What to do next

    This is merely step one. It is likely the hardest piece of the branding puzzle, but it’s the one that allows you to align all of the other pieces of the personal branding architecture. Before you step out into the spotlight, you will need to have clarity on your:

    • Brand descriptors: How do you want to be perceived?

    • Brand voice: How do you want to sound, both digitally and offline?

    • Content pillars: What topics do you want to be associated with, and which ones do you want to stay away from?

    • CEO story: Gone are the days of the boring bios that nobody wanted to write, let alone read. Research shows that storytelling helps release cortisol, dopamine and oxytocin in the brain — all chemicals that enhance human connection, empathy and an emotional response. Replace your corporate-sounding bio with one rooted in storytelling. You will use its components for your social media profile, speaker page and when you’re introduced at events.

    I spend my days speaking about the importance of personal branding with CEOs individually and from global stages. The hesitations are the same regardless of geography and, yet, so is the understanding that personal branding is inevitable for the modern leader. With 82% of people more likely to trust a company when its senior executives are active on social media, and with 77% of consumers more likely to buy when the CEO of the business uses social media, your impact on the perception of your organization is more significant than ever. Will 2024 be the year you build and scale your personal brand?

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    Marina Byezhanova

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  • 5 Levels of Brand Visibility and How to Make It to the Top in 2024 | Entrepreneur

    5 Levels of Brand Visibility and How to Make It to the Top in 2024 | Entrepreneur

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    Opinions expressed by Entrepreneur contributors are their own.

    I bet “better brand recognition” is already on your list of New Year resolutions. That’s if you are a crazy-driven entrepreneur with workaholism tendencies and a mission bigger than yourself, like me. And if you are of that kind, you already know any growth journey starts with honestly admitting where you are: get on the scale to note down your current weight, check your savings account and see how much you’ve managed to put away already. How do you assess the status of your personal brand?

    I’ve been using the five levels of visibility with my clients and today I would like to share it with you. As you read on, try to apply it to your brand. Which level are you at right now? Consider it your roadmap on the journey of building a personal brand. Because the world of online visibility is busy and might feel overwhelming at times. My clients say that just admitting their current state at one of the levels provides them with much-needed clarity in choosing the strategy.

    Related: How to Establish a Distinct Brand Identity in a Saturated Market

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    Natasha Zo

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  • How to Establish a Distinct Brand Identity in a Crowded Market | Entrepreneur

    How to Establish a Distinct Brand Identity in a Crowded Market | Entrepreneur

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    Opinions expressed by Entrepreneur contributors are their own.

    In today’s digital world, crafting a standout personal brand is essential for success as a business leader. One thing’s for sure: Consumers trust and purchase from real people more than impersonal brand names. This is especially true with a service business. According to the recent national research study, “Trends in Personal Branding,” personal branding is more than just a social media personality contest. The data showed that 67% percent of ALL Americans would be willing to spend more money on products and services from the companies of founders whose personal brand aligns with their own personal values.

    A personal brand that captures your unique expertise can elevate your business and create a loyal customer base. That same study mentioned above showed that 74% of all Americans reveal they’re “more likely to trust someone who has an established personal brand.” In perhaps the most powerful statistic of the entire study, it turns out that 82% of all Americans agree that “companies are more influential if their executives have a personal brand that they know and follow.

    Let’s explore some action steps you can take to build a brand identity that cuts through the noise of a crowded marketplace.

    Related: 8 Reasons a Powerful Personal Brand Will Make You Successful

    Crafting and communicating your brand

    Your personal brand is the story you tell the world, and your audience wants to learn something genuine about you and your brand story. It’s crucial to share not only your professional triumphs but also the personal stories and passions that make you relatable, such as your hobbies, family, travels, etc. Consistency in your messaging creates a coherent narrative, while authenticity fosters a trusting relationship with your audience.

    Embrace the platforms where your audience engages the most. For professionals, LinkedIn is often the go-to, serving as a space to demonstrate expertise and share personal insights. Authoring books and hosting podcasts can elevate your authority, allowing you to reach a wider audience with in-depth knowledge. My brand and reputation on LinkedIn didn’t soar until I added a lot of authentic posts and stories and less boring business-focused posts. Sharing personal aspects should be done thoughtfully, ensuring each story aligns with your professional message and adds value to your brand narrative.

    Building community and engagement

    The goal of a personal brand is to create a community, not just a following. Engagement is key. Encourage your audience to participate in conversations or debates through comments, forums and direct messaging. This interaction makes your brand relatable and accessible.

    Responding to feedback and adapting your brand message is important, but remember to stay true to your core values. Avoid the trap of overpromotion, and strive for a balance that promotes engagement over sales. Your brand should inspire interaction and foster a genuine connection.

    Building relationships with other like-minded entrepreneurs can open the door to opportunities that are mutually beneficial, such as speaking on a podcast or attending an upcoming event. When you collaborate with others outside of your immediate followers, you’re able to tap into their audience, gaining exposure to potential customers who already trust your collaborators’ judgment.

    To be most effective in growing your audience, select partners whose personal brands resonate with your own. Their followers should have interests that overlap with the products and services you offer. For example, if your brand is built on financial literacy, partnering with influencers in the personal development space could be advantageous.

    Scaling your business through personal branding

    Success in personal branding can often be qualitative. Look for engagement beyond likes and shares — genuine messages from your audience and opportunities for collaboration are indicators of a resonant personal brand. As your brand gains traction, use your influence to support your business goals. A strong personal brand can lead to new ventures and partnerships while amplifying your reach. As you scale, maintain the integrity of your brand. Growth should enhance, not compromise, the personal touch that distinguishes your brand from the rest.

    Building a personal brand is an ongoing process that involves sharing your journey and leveraging your experiences. It’s a powerful strategy for entrepreneurs, offering a platform for growth and the opportunity to make a real impact. Maintain authenticity, consistency, and focus on community. These principles will guide you in creating a personal brand that not only stands out but also stands for something meaningful.

    A reputation is built up by trust, and a personal brand is a trust accelerator. Another recent study found that 76% of American Millennials are more likely to buy from a person with a personal brand.

    Related: 6 Strategies You Need To Ensure Your Personal Brand Stands Out

    1. Define and deliver your value proposition clearly

    Imagine you’re a chef at a bustling food market. Every other stall is offering a range of dishes, each with its own mix of flavors and ingredients. To stand out, you need to have a signature dish — something that no one else offers, that tells your story and satisfies a unique craving. Your value proposition is that dish.

    What is it that you provide that no one else does? Maybe it’s a unique combination of services, or perhaps it’s a particular approach to wealth management that’s both approachable and highly effective. Once you’ve defined it, communicate it consistently across all platforms — be it on your LinkedIn profile, on your podcast shows or when speaking at events. Make it clear, make it appealing, and ensure it speaks to the core of what your audience values.

    2. Personalize your client experience

    Imagine each client interaction as a handcrafted gift. It’s not just about the content inside the package — it’s about the wrapping, the note that accompanies it and the perfect timing of its delivery. Your clients should feel that every piece of advice and every service you offer, is tailored specifically for them.

    This doesn’t mean creating entirely different services for each individual, but it does mean understanding their unique challenges and goals. Use client feedback to refine your offerings. Send personalized communications. Host events that cater to their interests and values. By personalizing the client experience, you build a relationship that feels exclusive and deeply connected to their needs.

    3. Educate and empower your audience

    Just as a gardener nurtures plants to grow, so should you cultivate your audience’s financial knowledge. Education is empowerment — and by providing valuable, easily digestible information, you position yourself as not just a service provider but a guide and mentor.

    Start a blog or a YouTube series focused on financial literacy, using simple language and relatable analogies. Explain complex concepts using common life experiences, like comparing diversified investments to a balanced diet. Not only will this reinforce your brand as a source of valuable knowledge, but it will also foster trust and deepen the relationship with your audience.

    Related: The 3 Questions You Must Answer to Make Your Brand Stand Out

    In a saturated market, your personal brand isn’t just a label; it’s your distinct edge. Your key to success is authenticity and engagement. By genuinely connecting with your audience and consistently delivering on your unique value proposition, you create more than just a brand; you build trust and long-term loyalty. It’s about being relatable yet professional, innovative yet grounded.

    Remember, in the realm of entrepreneurship, your personal brand is a powerful tool that drives not just visibility but real, meaningful business relationships. Cultivate it with intention, and watch it become your most valuable asset in navigating the competitive business landscape that we all find ourselves in.

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    Chad Willardson

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  • 7 Customer Experience Strategies for Effective Branding in 2024 | Entrepreneur

    7 Customer Experience Strategies for Effective Branding in 2024 | Entrepreneur

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    Opinions expressed by Entrepreneur contributors are their own.

    As we proceed into 2024, the ecommerce branding landscape continues to evolve, but customer experience (CX) maintains its place at the forefront of effective branding strategies. After all, 44% of consumers affirm that nothing justifies a poor customer experience, not even lower prices or brand loyalty! This statistic underscores the critical importance of customer experience in the world of online retail, and I’ll help you master CX strategies for powerful ecommerce branding in this guide.

    We will now explore seven cutting-edge ecommerce customer experience strategies that are vital for branding success with successful examples. These insights will help you understand how to create a compelling and satisfying shopping experience that resonates with your audience and drives brand loyalty.

    By implementing these top seven strategies, your ecommerce brand can create an ecommerce customer experience that delights customers. This ultimately leads to effective branding, customer loyalty and business growth. Let’s dive into the key ecommerce customer experience strategies that will shape effective branding in 2024.

    1. Personalization of the customer experience journey

    The beauty of ecommerce lies in its potential for personalization. This extends beyond basic customized emails to enhance the entire shopping journey. It’s like being a tailor for customer experiences, where past interaction data is used to offer unique product suggestions and deals.

    Amazon is a leading example of this personalization strategy. They utilize customer purchase history and browsing data to recommend products, thereby creating a shopping experience uniquely tailored to each customer’s preferences and interests.

    2. Effective content strategy

    In ecommerce, a compelling content strategy involves providing valuable insights that resonate with the brand and meet customer needs. This can be in the form of informative blog posts, engaging videos, captivating infographics, and interactive social media content that both entertains and educates, fostering brand engagement and trust. The content strategy across the net is as important as the in-store experience.

    3. Reducing cart abandonment

    Abandoning a loaded cart at the checkout counter is a common sight in the physical world – but in ecommerce, it’s a grave concern. Think about it; your customers have picked out products they fancy and loaded their virtual cart, but a complicated checkout process or any unexpected costs pop up, and they’re gone! The trick here is to keep it simple. You need a streamlined, simplified checkout process and unmistakable transparency about all costs.

    The online apparel retailer, ASOS, has successfully addressed this by revamping their checkout process, offering free shipping and easy returns to minimize customer hesitance due to potential hidden costs, thus reducing cart abandonment rates.

    Related: 5 Powerful Pre-Launch Strategies for Your Next eCommerce Brand

    4. Building a social community through interaction and UGC

    Your brand isn’t just what you sell — it’s also the people who buy it and believe in it. So, developing a social community around a brand is a powerful way to boost customer loyalty and engagement. Encouraging interactions like product reviews, social media engagement, and user-generated content (UGC) not only provides valuable feedback but also strengthens the sense of community among customers.

    5. Focus on security and privacy

    Prioritizing security and privacy is one of the most crucial ecommerce customer experience strategies as building customer trust heavily relies on how well a business protects user data and maintains transparent privacy policies. In fact, a recent study by Spadoom reveals a telling trend: 52% of business leaders rank security as their top priority when choosing ecommerce cloud software.

    This statistic highlights the growing importance of robust security measures in the ecommerce sector, especially when selecting the right ecommerce software that guarantees data protection and adheres to stringent privacy standards.

    Related: 5 Ways Ecommerce Businesses Can Keep Their Customer Data Safe

    6. Short-form video: The rising trend

    What’s the secret sauce to marketing success in 2024? Short-form videos, particularly on platforms like TikTok and even YouTube. These bite-sized visual treats engage audiences, delivering creative and concise content that showcases products or brand stories in a captivating manner.

    Chipotle, the popular food chain, offers a perfect example. They’ve successfully tapped into the potential of TikTok, engaging with younger audiences via viral challenges and interactive content. The cherry on top? It’s entertaining and subtly promotes their products all at once.

    Related: 7 Proven Strategies for Launching a Successful Ecommerce Business

    7. Augmented reality and virtual reality

    AR and VR technologies are two game-changing ecommerce customer experience strategies. They let customers virtually “test-drive” products in their environment before tying the knot with a purchase. This immersive tech is particularly advantageous for items like furniture, where fit, size, and style carry substantial weightage.

    For example, say hello to IKEA’s AR app which allows customers to visualize how furniture would appear and fit in their homes, creating a practical and enjoyable shopping experience. By empowering customers to make well-informed choices, it reduces the likelihood of buyer hesitation and returns.

    Ecommerce branding in 2024 is all about walking on an innovative path while centering on customer needs. It’s about weaving experiences that enrapture your customers and leave them asking for more.

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    Vikas Agrawal

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  • 7 Reasons Why CEOs Need to Develop a Personal Brand — and How to Build One. | Entrepreneur

    7 Reasons Why CEOs Need to Develop a Personal Brand — and How to Build One. | Entrepreneur

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    Opinions expressed by Entrepreneur contributors are their own.

    We all make purchasing decisions based on our connection to brands. One runner, for instance, may be dedicated to Asics running shoes, while another wouldn’t dream of buying anything but Nike.

    These days, thanks to social media, choosing our favorite brands or which companies we give our money to heavily relies on who is heading that company. We want to do business with people that inspire us, people we like and trust. It’s for this very reason that CEOs must develop their own personal brand.

    Over the years, I’ve had the honor of working with business leaders from around the world, enabling them to harness the power of compelling narratives to craft and communicate their brand’s unique origin story. I am excited to share with you the profound importance of CEO branding in today’s fiercely competitive business landscape and provide actionable insights on how you can effortlessly embark on your own CEO brand-building journey.

    Related: The 3 Biggest Mistakes CEOs Make With Their Personal Brand (and How to Turn Those Mistakes Around)

    The importance of CEO branding

    Your own personal brand is what reflects your priorities and values. Branding helps you, your colleagues and the customers you serve define who you are and what value you offer as a leader. Without a powerful and visible brand, CEOs may find it hard to grow their business, become an influencer or take their career to the next level.

    But, when you grow your brand, doors open and opportunities present themselves to you. People are more likely to listen to what you have to say, connections are made and those connections are apt to turn into paying customers and lifelong advocates.

    Let’s dive in and take a look at some of the biggest benefits of CEO brand building.

    1. Broaden your impact

    Your personal brand not only reflects your work ethic but also how you interact with and relate to others. These “others” include the teams you manage, shareholders and consumers. Your brand is recognized in the real world in face-to-face interactions as well as in virtual interactions.

    2. Stand out from the crowd

    The entire world is online, and everyone is creating and sharing content. This creates a lot of noise.

    Cut through that noise with your own unique vision. A personal brand helps you be an authentic voice in a sea of pandering. Always remember, people can smell phony from a mile away. When you develop your personal branding, every word you utter and the action you take is genuine to who you truly are.

    3. Others seek you out

    When your personal brand is authentic and attractive to others, opportunities come knocking. You’d be surprised at the number of new clients or customers that suddenly appear without any further effort on your part. Vendors may contact you, as well as the press, for interviews and event organizers about speaking engagements. Other companies may also get in touch with you, hoping to snag you for their operation.

    Put the work in upfront to develop your brand and the opportunities almost effortlessly follow.

    Related: 8 Strategies for Developing a Strong Personal Brand

    4. Incredible networking opportunities

    Networking events are important for doing business and moving your career forward. But let’s be honest — these things can be a nightmare to navigate. Who should you talk to? What should you say? Will others find you (dare I say it)… boring?

    When you’ve taken the time to thoughtfully craft your own brand, you become one of the most interesting people in the room.

    People walk up to you with hands outstretched. People ask you questions because they want to know even more. CEO branding turns a potentially awkward (but necessary) event into a simple and rewarding one.

    5. Grow your bottom line

    Do any of us really know what the economy will do from year to year? Heck, month to month? With so much economic uncertainty, it can be challenging, to say the least, to continue to grow your bottom line and meet shareholder expectations when consumers are tightening their wallets.

    People are far more likely to give their hard-earned money to a company whose CEO is charismatic and vocal, no matter what the economy is doing. Case in point: Research by FTI Consulting found that those companies who had strong and vocal leaders during the early stages of the Covid-19 pandemic elicited stronger investor confidence. Numerically speaking, this translated into $260 billion in additional shareholder value during a time that was, for many, economically uncertain.

    6. Gain confidence

    In my experience, one of the biggest reasons leaders have confidence issues is because they don’t know who they are as a leader. They may know who they are as a husband or wife, mother or father, or friend, but when it comes to leadership, they don’t know their own beliefs, strengths, weaknesses or unique value proposition.

    Developing your brand requires you to uncover your skills and values. The entire process allows you to see yourself in an entirely new way. And once you know who you really are as a leader, your confidence soars. And when this happens, those you have been leading recognize it and the entire dynamic in your organization shifts.

    Related: How to Stop Your CEO’s Reputation From Damaging Your Business

    7. Attract better clients

    Having a powerful personal brand means you inevitably attract better-quality clients. Why is this? Because people will always seek out an expert to work with. Your brand will cut out the competitive process entirely.

    Tips to begin building your CEO brand

    Now that you know the benefits of CEO brand building, here are some ideas to help get you started:

    1. Brainstorm

    Self-evaluation plays a key role in developing an accurate and effective personal brand. So, spend a little time thinking and jotting down any ideas or insights. What is something you love about the work you do? What skills do you offer? What are you known for? How do you view your industry? What are compliments you often get from others? What do you know in your heart you could improve upon regarding your leadership style?

    2. Ask for honest feedback

    You need to know what others really think of you. Get feedback from friends and family, as well as colleagues and clients. Does this feedback align with how you want to be perceived by others? If not, what changes do you need to make to begin living your ideal brand?

    3. Develop your elevator pitch

    Now that you are starting to get a sense of what your brand is, it’s time to be sure you can articulate that brand to others quickly and easily. And this is where the elevator pitch comes in.

    You most likely know people use an elevator pitch to introduce their fledgling company to prospective investors or to introduce themselves when looking for employment. However, CEOs can use this same exercise to encapsulate their personal brand in a few sentences. In no more than three sentences, how would you describe your unique leadership values and contribution?

    Once you’ve got your pitch ready, you can use this as a daily reminder of who you want to be, as well as use it on your personal social media pages.

    4. Audit your social media accounts

    For many people who are new to your company, your social media presence will be their first introduction. Now that you’ve taken some time to brainstorm and think about what you want to project, it’s a good idea to audit your social media accounts to ensure someone’s first impression of you jives with your intended brand.

    If you need help with this, take a look at some other leaders in your industry to see whose profile best fits the brand you are building. Don’t copy them, but feel free to emulate and take ideas from their profile.

    5. Keep tweaking and adjusting

    Building your CEO brand is a process. You won’t necessarily discover your authentic leadership self and be able to communicate your value right away. That’s okay. Just keep at it and tweak and adjust your brand and your content as you go.

    Conclusion

    I hope you now recognize the importance of CEO branding. Though it will take some time to build, your brand will ultimately help you connect with your audience in a deeper and more meaningful way. And, because people tend to align with brands that mimic their own values, your branding efforts will also help you to create loyal followers rather than customers.

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    LaQuita Cleare

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  • 20 Ways to Master Your Brand on LinkedIn in 2024 | Entrepreneur

    20 Ways to Master Your Brand on LinkedIn in 2024 | Entrepreneur

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    Opinions expressed by Entrepreneur contributors are their own.

    Personal branding is more than a self-promotion exercise. It’s the art of building a holistic professional identity that aligns with your skills, values and career goals. A great personal brand can help you attract customers and business partners while establishing your authority as a leader in your industry.

    If you’ve been in the business world, you’ll surely know that a great image and loyal following can make all the difference to your market share and sales. This is where the unparalleled platform for personal branding for professionals across industries and careers comes in. Yes, I’m talking about LinkedIn!

    LinkedIn reigns supreme as the go-to professional networking platform for building a brand. With a whopping 875 million members and 310 million monthly active users as of 2023, most being business professionals, LinkedIn is a goldmine of branding opportunities for a professional. Your target customers and prospective business partners are waiting for you, but navigating through such a crowded field to get yourself heard can be daunting.

    Thankfully, LinkedIn offers the tools you need to succeed on the platform. You need to make the most of LinkedIn’s inbuilt features to stand out from the crowd and establish your brand — if you want to learn how you’re at the right place! In this article, we’ll explore 20 innovative features that can help you master personal branding on LinkedIn in 2024 and beyond.

    Related: Unlocking the Power of LinkedIn: How Entrepreneurs Can Leverage the Platform for Growth and Success

    1. LinkedIn stories and stories ads

    Gone are the days when LinkedIn was just a digital resume. Now, you can share Stories, just like on Instagram or Snapchat. Use them to give people a peek into your workday or share quick career tips. And if you want to go big, you can even use Stories Ads to reach a wider audience. It’s a fun and interactive way to boost your personal branding on LinkedIn.

    Related: 7 Ideas For Personal Branding Using LinkedIn Stories

    2. Live videos

    Live videos are a game-changer for personal branding on LinkedIn. Imagine the possibilities — hosting a webinar, conducting a live Q&A session, or even giving a virtual tour of your workspace. It’s like having a virtual stage where you can showcase your expertise and engage with your audience in real-time.

    3. LinkedIn polls

    Curious about what your network thinks about a hot industry topic? Or maybe you’re looking for feedback on a project? LinkedIn Polls are your best friend. They’re a simple yet powerful tool for gathering insights and sparking meaningful conversations, enhancing your personal branding on LinkedIn.

    4. Product pages

    If you’re selling B2B products, listen up! LinkedIn Product Pages are akin to having a dedicated website within LinkedIn. It’s a multifaceted feature that not only adds credibility but also serves as a direct channel for potential business opportunities, boosting your personal brand’s reach and reputation.

    Related: How to Find Investors on LinkedIn

    5. Analytics for content creators

    Here’s something for all the data enthusiasts — LinkedIn’s analytics, a treasure trove of insights. You can track engagement metrics and even understand the demographics of your audience. This feature is like having a personal branding dashboard that helps you fine-tune your content strategy based on real-time feedback.

    6. Creator mode

    Activating Creator Mode is akin to spotlighting your content creation efforts. It changes the layout of your profile to highlight your posts and encourages more people to follow you rather than connect. It’s a subtle yet effective way to enhance your personal brand.

    7. Cover story

    You know how they say first impressions last? Well, the Cover Story feature lets you add a short video intro to your profile. Think of it as your elevator pitch but in video form. Well-designed cover stories are a fantastic way to make a memorable first impression.

    Related: 6 Ways to Ace Social Media Branding for Your Startup

    8. Pronouns and name pronunciation

    In today’s world, inclusivity is not just a nice-to-have, it’s a must. Adding your pronouns and a name pronunciation guide may seem like small gestures, but they go a long way in making everyone feel seen and respected. It’s a step towards building a more inclusive personal brand that resonates with a diverse audience.

    9. Skills assessments

    LinkedIn Skills Assessments serve as a third-party validation of your skills, whether Python programming or SEO expertise. Passing these assessments not only adds credibility but also signals to your network and potential employers that you have the skills you claim to have, further solidifying your personal branding efforts on LinkedIn.

    10. LinkedIn newsletter

    Starting a LinkedIn Newsletter is not just about sharing long-form content. It’s about building a community. It offers a platform to delve deeper into topics you’re passionate about and engage with your audience on a more intimate level. Over time, this can position you as a thought leader in your field, significantly boosting your personal branding on LinkedIn.

    Related: 3 Strategies for Maximizing Your Potential on LinkedIn

    11. LinkedIn events

    Hosting a LinkedIn Event is a fantastic branding exercise. Whether it’s a virtual panel discussion or an in-person networking session, these events offer a unique opportunity to bring like-minded professionals together. It’s a great way to provide value, share expertise and build a community, all of which are vital in strong personal branding.

    12. LinkedIn conversation ads

    Imagine sending a personalized ad right into someone’s LinkedIn inbox. That’s what Conversation Ads lets you do. Conversation Ads offer a more personalized and intimate way to engage potential clients or collaborators. It takes a direct approach that can yield high engagement rates, making it a valuable tool in your personal branding arsenal.

    13. LinkedIn lead gen forms

    LinkedIn Lead Gen Forms help simplify the often tedious process of data collection. One click and voila! You’ve got yourself a high-quality lead. With pre-filled information, these forms make it easier for people to engage with your content. It’s a user-friendly feature that makes your personal branding efforts more effective and efficient.

    14. LinkedIn dynamic ads

    These aren’t your run-of-the-mill ads! Dynamic Ads are a step above traditional advertising. They use the viewer’s LinkedIn profile data to personalize the ad in real-time. This level of personalization can significantly increase engagement rates, making your advertising efforts more effective and aligned with your personal branding goals.

    Related: 4 Keys to Building B2B Brand Awareness Online

    15. LinkedIn video ads

    Why tell when you can show? Video Ads let you bring your brand story to life. They offer a dynamic storytelling medium. These ads are all about conveying your brand message in a more engaging and memorable way, enhancing your personal branding efforts on LinkedIn.

    16. LinkedIn carousel ads

    Think of Carousel Ads as a mini-slideshow that allows you to showcase multiple products or narrate a story slide by slide. This feature offers a unique and creative avenue to engage your audience, making it easier to convey complex messages or highlight various aspects of your brand. It’s an inventive approach to enrich your personal branding on LinkedIn.

    17. Featured section and articles

    Your LinkedIn profile is your personal branding billboard. Use the Featured Section to showcase your best work, whether it’s a project, article, or even a testimonial. It serves as a portfolio that visitors can explore, offering a more rounded view of your expertise and skills. Leveraging the featured section, you can focus on putting your best foot forward.

    18. Recommendations and endorsements

    Nothing boosts your credibility like a glowing recommendation or skill endorsement. It’s social proof that you’re as awesome as you say you are. Endorsements from people who have worked with you and can vouch for your abilities add a layer of credibility to your personal brand that’s invaluable.

    19. InMail

    Want to reach out to someone outside your network? InMail helps you break down the barriers by allowing you to reach out to anyone on LinkedIn, regardless of whether they’re in your network. It’s like having a VIP pass to connect with industry leaders, potential clients, or collaborators, expanding your reach and influence.

    20. LinkedIn learning coach, accelerate for marketing, and more

    LinkedIn is constantly rolling out new features like a Learning Coach and Accelerate for Marketing. Whether it’s recommending courses to enhance your skills or optimizing your marketing campaigns, these features offer actionable insights that can be instrumental in boosting your personal brand.

    Ready to boost your personal brand?

    Personal branding on LinkedIn is a dynamic, ongoing process that requires strategic use of the platform’s multifaceted features, as we discussed. And the most important factor here is undeniably the content you present. If you don’t know where to start, consider the expertise that an experienced design agency can bring in crafting impactful content to create a cohesive and compelling professional narrative.

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    Vikas Agrawal

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  • How to Safeguard Your Brand from PR Disasters | Entrepreneur

    How to Safeguard Your Brand from PR Disasters | Entrepreneur

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    Opinions expressed by Entrepreneur contributors are their own.

    A new brand or an existing brand decides to rebrand. Strategy is implemented, growth begins, employees are hired, and growing pains begin. Consistency is maintained by staying on core messaging, social media audiences and impressions grow, and some PR is even generated. Current customers start to advocate for the brand, help promote, and perhaps believe and partake in any social or philanthropic causes the brand represents or helps support. All the boxes are getting checked, right?

    Until one day, it happens. An employee makes a misstep or big blunder, and somehow, it’s now on social media. A c-suite executive makes a near-fatal decision on the brand that the core audience dramatically disapproves of, and sales begin to drop fast. An accident occurs thanks to a vendor of your business, but somehow, your business gets pulled into the controversy. Neglect in accounting, or worse, surfaces and funds are missing or removed, directly impacting clients and the company. Sound familiar? The horror stories continue to mount every week. Like identity theft, a PR crisis happens quickly and unexpectedly, takes hard-earned money away, and severely damages reputations.

    Related: A 3-Step Plan for Handling Any PR Crisis

    Build PR now

    Millions now take preventative measures to prevent identity theft for themselves and their businesses. Monitoring services have exploded in recent years, preventive action can be taken, and it is commonplace to dispute charges, refute actions caused by hacking or other means; and most understand how this can happen, and it is not the fault of the individual or business.

    In the same way, reputation monitoring services have also exploded in growth. Most understand that a negative Google review, social media posts or other online statements may be untrue. Many try to speak up on behalf of a targeted individual or business. While plenty will pile on and try to create more drama and unnecessary rumors, most dismiss or recount a positive experience with the individual or company.

    What is the best way to build preventative measures against potential PR missteps? Start building PR now. Without PR, the only story the public knows is the misstep or controversy. It is the first search result on Google, the first impression on social media, and nothing else is available for the public to consume. By gaining some PR before something happens, at least there is a portfolio of content and articles on your brand before any PR mishaps.

    First steps to building a PR portfolio

    Many assume their brand speaks for itself, or founders prefer to avoid drawing attention to themselves through PR; instead, they want to focus on raising capital or getting in front of new customers. The daily grind of running the business takes a lot of time, and long hours are already dedicated to business growth.

    Entrepreneurs and founders are not politicians (most of the time) and do not think about public image other than the success of their brand. Nonetheless, we are all human, and we hire humans. Mishaps and chaos will happen.

    The first step to building a solid PR portfolio is to utilize key and core messaging strategies already developed. It is incredible how many brands spend on building a core strategy that is never implemented. From there, start creating small wins in PR, even if it is not the day’s lead story. Small expansions in services, adding to an existing product line, or even sponsoring a youth sports league are all solid wins that can be leveraged into more extensive media attention.

    Build on small wins. New hires, new community involvement, first full year in business — keep getting the brand’s story out there, even if it is through a limited press release that is only picked up by a few media outlets. While careful to stay on topics with some newsworthy value, continuous PR coverage of what’s right and working will help deflect when things go wrong.

    From there, keep reinforcing that the brand strives to be a solution-oriented organization that continuously helps solve problems for your customer base. Significant PR wins will follow, and if the PR nightmare does happen, the media and the public will see a PR portfolio of growth, achievement, services and above all — humans trying to work together to build a business or organization — flaws and all.

    Overall, suppose the brand is built and viewed as a solution-oriented market leader or influencer, and a portfolio of good work and PR is created. In that case, the missteps and possible nightmares are easier to push through. It used to be said that the first 24 hours were the worst, and while that still holds, in most cases, it can continue longer and more painfully if an ongoing PR campaign is not a part of overall marketing efforts.

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    Adam Horlock

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  • How Generative AI Will Revolutionize The Future of Your Brand | Entrepreneur

    How Generative AI Will Revolutionize The Future of Your Brand | Entrepreneur

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    Opinions expressed by Entrepreneur contributors are their own.

    Is artificial intelligence the future of branding? AI is limited — even stunted at times. Branding requires a deft touch — an understanding of who people are, what makes them tick and what they want. It’s about building the human connection, following through on promises made, and reaping the benefits: customer satisfaction, engagement and loyalty.

    AI tools in any business realm require a delicate balance in order to get the best outcome, but generative AI tools are already making an impact in the world of branding. There are tons of AI tools out there that offer unique features that may not have previously been in our branding skill sets — but now they are.

    Here are some ways in which entrepreneurs are even now using generative AI to enhance their branding efforts.

    • Enhancing and streamlining the brand design process.
    • Creating a wide variety of unique branded designs.
    • Increasing appeal with personalization.

    Related: What is AI, Anyway?

    Using generative AI to streamline the brand design process

    Iteration is one of the most common pitfalls that startup owners fall into — and one of the biggest black holes into which your time falls, never to be regained. For instance, getting a logo just right takes time, feedback and more time.

    This is why generative AI for visual design in branding is one of the most valuable applications. The creative touch of a human designer is vital, but there’s no doubt that using AI can streamline the process of design.

    A quick example is the use of logo design software. For example, at my company, LogoDesign.net, we use AI to help users get suggestions on iterations — and to generate hundreds of variations of a single design all at once. For an entrepreneur wondering whether their logo would look better in black and white, in red and black, enclosed in a circle, with a different style, and a dozen other possibilities, generative AI is the tool to use.

    Using generative AI to create content that is uniquely on-brand

    One of the main selling points of generative AI is the ability to create different types of content. Branding requires a host of visual content — logos, advertisements, web design and more. Color choice, font choice and all the other elements need to be set and recognizable.

    But within the set-in-stone elements of branding, there’s still a lot of room for branching out. Generative AI tools can be excellent jumping-off points for crafting a variety of branded content that stays within the realm of the brand while bringing in the appeal of the truly unique.

    An excellent example of this is a 2017 campaign by the eat-it-by-the-spoonful brand Nutella. This campaign, titled Nutella Unica, used generative AI to create a whopping seven million custom, unique product labels for its jars. Using AI algorithms to create the designs allowed the minds behind the campaign to set on-brand parameters for the designs. It generated a seemingly endless parade of wholly unique designs. Without AI behind it, such a design task would have taken up far more time — and a lot more of the budget.

    This example is evidence that AI branding and design tools can be used to expand brand designs while still maintaining the aesthetic and spirit behind the brand.

    Related: Six Reasons Branding is More Important Than Ever Before

    Using generative AI to increase appeal with personalization

    Along with branching out to new potential demographics for a brand, there’s also the focus on pinpointing established or intended audiences and giving them what they want. The type of content, what the content includes, and other content that they’re likely to be interested in are all factors that can be fed into generative AI and utilized to refine branding and advertising.

    Ads like these can also be fed by other data about demographics to create a branded ad design with a heightened appeal to the individual. There’s data behind every aspect of design, from how people react to certain fonts to which colors appeal more to women than men and vice versa. Generative AI can be utilized to tweak and fine-tune targeted ads to create the optimal experience for each individual. Ultra-personalization of branding and marketing content is a step forward for creating that connection between client and company.

    Custom products and on-demand production can cut down on overhead costs for the company and be a good thing on all fronts. Print-on-demand sites indicate how these AI tools can be more widely utilized; they give the customer the opportunity to influence the design, and they’re automatically more invested, engaged, and likely to buy from the brand.

    Ensure that they have a unique, educational and entertaining experience as they interact with your website and product catalog, and you’re building investment and loyalty.

    Related: Six Ways to Build Customer Loyalty

    AI design tools — changing our branding now and forever

    AI is everywhere, and the process of branding can only benefit by incorporating these new tools, expanding our ability to interact with our audience. It’s not perfect by any means, but AI has been progressing by leaps and bounds and will continue to do so.

    You don’t even need a crystal ball to tell you that.

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    Zaheer Dodhia

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  • How a Strong Personal Brand Can Justify Charging a Premium | Entrepreneur

    How a Strong Personal Brand Can Justify Charging a Premium | Entrepreneur

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    Opinions expressed by Entrepreneur contributors are their own.

    You can charge a premium for products or services if you have a strong personal brand. Individuals build their personal brand by utilizing their reputation, expertise and influence to create a perceived value for their products or services.

    Having a personal brand will position you as an authority in your field, which may cause people to perceive your products or services as having a higher quality or greater value, potentially leading them to be willing to pay more for them.

    Whether you’re an entrepreneur, a creative professional or an executive, building a personal brand will help you stand out, establish credibility and attract new opportunities. But what does personal branding have to do with public relations? In this article, we’ll explore how your personal brand relates to PR and why it’s essential to integrate the two.

    Related: 8 Reasons a Powerful Personal Brand Will Make You Successful

    Defining your personal brand

    Your brand is the unique combination of your skills, experience, personality, values and reputation that sets you apart from others. It’s how people perceive you and what you stand for, personally and professionally.

    By crafting a compelling personal brand story, you can create an emotional connection with your audience, establish trust and credibility, and differentiate yourself in a crowded market. A well-told brand story can help to build brand loyalty and affinity, ultimately driving business success.

    A strong personal brand is built on consistency, authenticity and a clear message that resonates with your target audience.

    How personal branding gives you notoriety

    Creating notoriety can result from viral fame or social media stardom or by strategically leveraging your personal brand. At its core, notoriety is all about expanding your network and leveraging your reputation with various stakeholders, such as customers, employees, investors and the media. Your brand plays a significant role in shaping how these stakeholders perceive you and your organization, impacting the success of your public relations efforts if you don’t have an excellent personal brand.

    Here are a few ways your personal brand can impact your brand awareness:

    Establish your credibility as an expert

    A strong personal brand can help establish your credibility as an expert in your industry. This can make it easier to secure media coverage, speaking engagements and other opportunities that can enhance your reputation and promote your organization.

    Building credibility is essential for establishing trust and confidence in your abilities, expertise and character. To build credibility, consistently demonstrate expertise in your field, provide value to your clients or customers, be transparent and authentic in your communication and actions, and cultivate strong relationships with others in your industry or community.

    Seeking feedback and continually improving your work can also establish a reputation for excellence and dedication to your craft. Remember that building credibility takes time and effort, but by consistently demonstrating your knowledge, reliability and integrity, you can establish a reputation that earns the trust and respect of others.

    Consistency is key when establishing yourself as an expert, and a strong personal brand can help ensure your messaging and actions align with your overall goals and values. This can help build trust and strengthen your relationships with key stakeholders.

    Differentiate yourself

    In today’s crowded market, standing out from the competition is essential. Your personal brand can help differentiate you and your organization by highlighting your unique strengths and values.

    To differentiate yourself in a crowded market, it’s pertinent to identify your unique selling proposition (USP) or what sets you apart from others in your field. You can achieve this by pinpointing your core competencies, skills and experiences that make you stand out. You should focus on building expertise in a specific niche or area and showcasing your personality and values to create a unique brand. Equally important, it’s crucial to constantly innovate, learn and stay up-to-date with industry trends and best practices. By consistently developing your skills and staying true to your brand, you can create a unique and valuable offering that distinguishes you from others in your field.

    Your personal brand can also impact your online presence, which is increasingly important in PR. By developing a robust online persona, you can better manage your reputation and build relationships with key stakeholders.

    Related: Build Trust and Credibility With This Simple Strategy

    How to leverage your personal brand to enhance your PR and marketing efforts

    Now that we understand the importance of personal branding, let’s look at how you can leverage your brand to enhance your PR and marketing efforts. Here are a few tips:

    1. Develop a clear message: Start by developing a clear and consistent message that reflects your personal brand and aligns with your organization’s goals. Tailor your message to your target audience, and communicate it across all channels, including your website, social media, and PR and marketing campaigns.

    2. Leverage social media: Social media is a powerful tool for building your personal brand and establishing relationships with journalists and other influencers. Use platforms like LinkedIn, Twitter and Instagram to share your expertise, connect with others and engage in industry conversations.

    3. Be authentic: Authenticity is key to building a solid personal brand and establishing stakeholder trust. Be true to yourself and your values, and avoid overstating your accomplishments or expertise.

    4. Monitor your reputation: Keep an eye on your online reputation, and address any negative comments or feedback promptly and professionally. Responding promptly and appropriately can help mitigate any damage and demonstrate your commitment to building strong relationships.

    5. Seek opportunities: Finally, seek opportunities to build your brand through speaking engagements, media interviews and other PR activities. These opportunities can help enhance your reputation and establish you as a thought leader in your industry.

    In conclusion, personal branding and your public perception are closely related and can significantly impact your success in any industry. By developing a strong personal brand, you can establish credibility, build relationships and differentiate yourself from the competition. Integrating personal branding and PR can ensure your messaging is consistent and aligned with your organization’s goals and can help you better manage your online reputation.

    Related: How to Create a Strong Personal Brand by Leveraging the Power of PR and Social Media

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    Danielle Sabrina

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  • How to Cultivate Emotional and Authentic Distinction for Your Brand | Entrepreneur

    How to Cultivate Emotional and Authentic Distinction for Your Brand | Entrepreneur

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    Opinions expressed by Entrepreneur contributors are their own.

    In this hyper-connected world, we’re struggling to capture the attention of those we hope will buy from us and eventually become loyal customers. The deluge of social media platforms and AI tools has created an overwhelming tidal wave, drowning us in a sea of tweets, likes and algorithms.

    As we’re all trying to figure out how to gain traction, it becomes increasingly more difficult to navigate and find the right formula. With that said, and pardon the metaphor, my question to you is this – What’s the lighthouse that can guide your brand through this chaotic digital fog?

    You might think it’s the latest tech gimmick or a viral campaign, but you’d be missing the mark. The true beacon of distinction in this noisy world is far more enduring — a brand distinction achieved through emotional branding and exceptional customer service.

    Related: If You’re Not Approaching Your Brand This Way, You’re Losing Customers

    What is brand distinction?

    Brand distinction is not just a fancy logo, a catchy jingle or a viral hashtag; it is the unique identity that sets you apart in a crowded marketplace. It’s that intangible quality that makes customers say, “I want what they’re offering, and nobody else will do.”

    Think of it as your brand’s fingerprint — no one else has it. And the fact is, brand distinction can’t be bought; it’s earned. It’s the sum total of every interaction, every smile, every problem solved and every promise kept. It’s what turns heads, wins hearts, and, most importantly, keeps people coming back for more.

    The emotional quotient

    In every keynote and training session I deliver, I hammer home a single crucial point: None of the strategies or tactics you’ve learned will matter unless you forge an emotional connection in your messaging and interactions with customers. This is the essence of emotional branding.

    Drawing from two decades at the helm of a national advertising agency, I’ve seen firsthand that mere awareness isn’t enough to build a lasting brand. We crafted campaigns that emotionally resonated with target audiences, but too many clients stopped there. They poured money into ads that drove customers into a lackluster service experience. They mistook advertising as the be-all and end-all, overlooking the cornerstone of true brand distinction — the customer experience.

    Here’s the real deal: if your advertising hits the emotional sweet spot and is backed by an equally impactful customer experience, you will connect on such a personal and emotional level that you’ll elicit a visceral reaction whenever someone hears or sees your brand. This emotional connection isn’t just one facet of your brand — it is your brand.

    Related: How to Build a Brand Story That Buyers Emotionally Connect With

    The Nike phenomenon: A case study in emotional branding and product excellence

    Let’s pivot to Nike — a brand more than a global athletic powerhouse. When you lace up those Nike shoes, you’re not simply prepping for a workout; you’re embracing a lifestyle and joining a community that believes in the transformative power of sports. Nike’s mantra, “Just Do It,” isn’t just a tagline — it’s a rallying cry that speaks to our deepest aspirations and desires.

    Nike has mastered the art of emotional branding. They don’t just sell you athletic gear; they sell you a dream, a better version of yourself. It’s this emotional resonance that turns casual buyers into loyal fans.

    But let’s be clear: emotional impact isn’t enough. What really sets Nike apart is their commitment to product excellence. All the aspirational messaging worldwide wouldn’t matter if their products didn’t deliver. Nike’s real genius lies in its ability to perfectly align its emotionally charged branding with products that meet expectations.

    Do you think emotional branding only happens with brick-and-mortar? Think Zappos

    If you think extraordinary customer service is confined to brick-and-mortar shops, think again. Meet Zappos — an online retailer that’s rewritten the rulebook on how to win hearts in the digital space. Sure, they sell shoes and clothes, but what they’re really in the business of is making people happy.

    Ever heard of their 365-day return policy? Or what about their legendary customer service calls that can last for hours, not because there’s a problem to fix but because their reps are empowered to connect with customers genuinely? It’s not uncommon for Zappos to send flowers to a customer who mentioned they were having a bad day or even assist in searching for a product they don’t carry.

    This over-the-top commitment to customer happiness has turned Zappos into more than a retail brand. It’s become a symbol of what’s possible when a company makes customer service its prime directive. The result? A brand distinction that competitors can admire but find incredibly hard to replicate.

    Why most businesses miss the mark

    We all get dazzled by the latest tech trends. Who wouldn’t? But while we’re busy chasing the newest shiny object, we’re missing out on the golden ticket that’s right under our noses – brand distinction through uncommon and emotional customer experiences!

    This isn’t just a department in your company; it’s the soul of your brand. Remember, people don’t just buy products or services; they buy experiences and emotions. Whether it’s the comfort of belonging, the excitement from the unexpected service, or the peace of mind from a problem solved, what you’re really selling is a feeling. This emotional connection isn’t a ‘nice-to-have’; it’s a ‘must-have.’ It’s what turns casual buyers into brand evangelists who stick around and become the best advertisers you never had to pay for. Simply put, emotional branding is the linchpin that holds the whole concept of brand distinction together. Without it, you’re just another name in the crowd.

    Crafting authenticity and building trust

    You can have all the AI chatbots and social media influencers in the world, but nothing compares to a genuine smile, a caring attitude or a prompt, thoughtful response. The human touch turns a one-time buyer into a life-long customer and a raving evangelist for your brand. So, don’t underestimate the power of creating an emotional connection.

    Customers can smell insincerity a mile away. Authenticity isn’t just a buzzword — it’s your currency. Empathy, genuine care and a robust sense of community support your brand. That’s how you turn a casual encounter into a meaningful relationship. Trust is earned, not given, and it starts with each customer interaction.

    Let’s not kid ourselves — the digital age is a double-edged sword. But one thing remains unchanged: your brand’s most potent weapon is how you make people feel. Harness the unparalleled power of brand distinction, and you’ll stand out and stand alone and stand the test of time.

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    Scott Deming

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  • How Writing and Publishing a Book Can Elevate Your Brand | Entrepreneur

    How Writing and Publishing a Book Can Elevate Your Brand | Entrepreneur

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    Opinions expressed by Entrepreneur contributors are their own.

    In our digital age driven by content consumption, entrepreneurs and business executives are constantly seeking ways to elevate their brands and establish themselves as industry influencers. When you’re recognized as an influencer, your opinions, insights and recommendations carry more weight, positioning you as a trusted source of valuable information in your field. It also increases your brand’s visibility and recognition. As your insights reach a wider audience, you and your brand gain exposure, attracting potential customers, partners and collaborators.

    One important way to broaden your reach as an influencer is to write and publish a book. As a seasoned C-suite executive and entrepreneur in the publishing industry, I’ve personally experienced and observed the powerful impact of becoming an author. There’s probably no better way to boost your and your brand’s credibility and authority. In this article, we’ll explore why writing a book trumps all other means when it comes to brand elevation.

    Related: Here’s How Writing a Book Can Give Your Brand a Much-Needed Boost

    Five reasons a book will elevate your brand

    When it comes to brand elevation, there are a variety of different ways to achieve success. As a lifelong book publisher, I’ve observed five ways becoming an author will increase your reach.

    First, authoring a book requires in-depth research, analysis and a thorough exploration of your subject matter. The process compels you to dive deep into your field, fostering a comprehensive understanding that goes well beyond surface-level knowledge. This depth of expertise is evident in your writing, positioning you as an authoritative figure in your industry. It gives evidence that you indeed are a subject matter authority. You’ll also appear on bookselling websites, including Amazon, helping to expand your reach.

    Second, publishing a book inherently carries a sense of authority and credibility. A book is a representation of your knowledge and insights, establishing you as a thought leader. Your position as an author commands respect, and readers are more likely to view you as an expert in your field compared to a podcast host, a blogger or social media influencer. A published book is a tangible asset that you can hold in your hands and showcase on your shelves. This physical representation of your expertise serves as a lasting reminder of your accomplishments and a powerful conversation starter in professional settings.

    Third, books are perceived as valuable resources that people pay money for. Readers often associate authors with wisdom, experience and the ability to offer solutions to their challenges. This perception of value can lead to increased interest in your brand and a higher willingness to engage with your products or services. Books are also less fleeting in nature compared to other digital content because they have a timeless quality. Once published, your book remains available to readers indefinitely, allowing you to consistently reach new audiences over the years.

    Fourth, the media often seeks out authors for interviews, expert opinions and feature stories. Being an author can open doors to media exposure that podcasts might not offer to the same extent. Media coverage can significantly expand your brand’s reach and visibility. I’ve worked with hundreds of authors who landed appearances on regional and even national TV and radio, not to mention on podcasts and in print. Program producers are regularly looking for authors to book as guests on their shows, sometimes helping you find new customers and generating more income.

    Finally, the process of writing a book encourages thoughtful reflection and refinement of your ideas. This careful consideration translates into content that is well-structured, coherent and impactful — qualities that resonate with readers seeking valuable information. Authors often become synonymous with their ideas, creating a strong connection between their personal brand and their work. This connection can enhance your brand identity, making it more memorable and recognizable in your industry.

    Related: Why Writing a Book Is the Most Powerful Step In Becoming a Thought Leader

    Become an author to create a lasting legacy

    Think of the books you’ve read that have influenced your life. You can probably point to at least a few that made a significant impact in your personal life and at work. Their words have shaped your perspectives, inspired new ideas and guided you through challenges. Becoming an author yourself offers the opportunity to join their ranks — to create a lasting legacy that resonates with readers. Just as you’ve been impacted by the wisdom and insights shared in the books you read, imagine the potential to leave a profound imprint on others.

    The depth of expertise, authority and perceived value associated with authorship, coupled with the timelessness and media opportunities it offers, make writing a book a superior choice for entrepreneurs and business executives aiming to enhance their brand’s reputation and reach. So, if you’re looking to solidify your position as an industry leader, consider picking up the pen and writing a book that will stand as a testament to your expertise for years to come. Today’s technologies also make it a fast, easy and affordable way to elevate your brand. And once you’re an author, you’ll always be an author.

    Related: 5 Reasons Why Writing a Book Is a Smart Move for Entrepreneurs

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    Tom Freiling

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  • What to Do When a Personal Brand Clashes With Corporate Reputation | Entrepreneur

    What to Do When a Personal Brand Clashes With Corporate Reputation | Entrepreneur

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    Opinions expressed by Entrepreneur contributors are their own.

    Personal branding is experiencing a universal moment. We are seeing people from all walks of life building their visibility, promoting themselves both online and offline. Once reserved for those of us looking to monetize side gigs, personal branding has since become a mainstream endeavor. Research shows that people who are “able to discover their own points of competitive differentiation and creatively turn them into compelling narrative and imagery, while doing that strategically and socially-appropriately, have greater chances of professional success.” A personal brand can open doors to internal mobility, unlock new career opportunities and even lead to greater career satisfaction.

    Employees from all walks of life are following the likes of Gary Vee to learn how to build their own personal brands and leverage social media effectively. And yet, many are fearful and hesitant. They are fearful not only of doing it wrong thus damaging their careers, but they are actually concerned that their pursuit of increased visibility will ring loud alarm bells across the HR team and the executive offices of the company that employs them. No surprise there! Disparaging language when discussing personal branding continues to prevail. Look at this BBC article which refers to personal branding as an act of “touting oneself,” in turn positioned as being at odds with company loyalty. Talk about being out of touch with modern reality.

    Related: How to Understand Corporate Branding vs. Personal Branding for Success

    The tension between personal branding and corporate fallout

    Articles with their disparaging language aside, employers’ concerns can definitely be worthy of empathy. After all, employee-related scandals can easily go viral, whether it’s in the private or the public sectors. In the era of social media and our shared love for a juicy story with a dramatic plot twist, what an employee says or does can quickly come under scrutiny and even quicker cast a shadow on the employer and their reputation. As a result, organizations are crafting what they believe to be iron-clad social media policies, blocking access to social media platforms from office equipment and quite frankly employing some of the stringiest methods aimed at mitigating potential reputational risk.

    This tension between personal branding and corporate fallout isn’t unique to the cubicles of corporate America. Even sectors that traditionally thrive on individual expression, such as the entertainment industry, are not immune to the challenges and pitfalls of personal branding.

    Cue in the most recent Disney drama surrounding the Snow White remake of its age-old classic. News outlets and vloggers across the continent are sharing clips of the actor hired to play Snow White positing that her off-putting demeanor, unlikeable behavior and questionable statements are damaging the movie’s chances of box-office success. Here we’ve got an actor speaking her mind and freely expressing her opinions about the remake versus the original version, expressing her disdain for the original and feeling that she is doing her best to promote the remake. In her mind, she is likely simply sharing how wonderful the new version is going to be. Yet, as a result, Disney’s executives are predicted to be having emergency meetings to damage control. A clear case of a personal brand gone rogue!

    Related: Why Investing in Reputation Management is Crucial for Your Business Strategy

    So, what can we learn from this?

    What policy can we draft as employers, or how can we make sure that our own personal brands are not blamed for the reputation crises of our employers?

    The simple answer is this: We cannot.

    You see, unless we condone the cancellation of the First Amendment right and believe that people must be censored for the greater good of their employers, these situations will continue to occur. But here are some tips to try and reduce the probability of this happening to you:

    1. Hire for shared values and not only for skill: Assemble a team that resonates with your organization’s ethos. Their alignment with your values is key to ensuring their personal brand doesn’t diverge from your organizational identity. And when you are looking for a job, do the same: Look to join an organization that shares your values and will thus be likely to align with your actions and behaviors.

    2. Be crystal clear with your brand positioning and your point of view, both as a corporate brand and through your personal brand: A well-defined brand narrative serves as a guiding star. When employees’ personal brands harmonize with your corporate identity, it’s a win-win. At the core of any brand — corporate or personal — lies a very clearly defined point of view.

    3. Don’t fight your employees’ personal brand-building efforts, but rather invest in training them to do it right: Educate your team about the nuances of personal branding. With the right training, they can navigate the digital landscape adeptly, projecting their individuality while safeguarding your brand’s reputation.

    Related: 7 Ways to Recover After a Reputation Crisis

    Most reputation crises occur because of a faux pas. These can be reduced, or perhaps even avoided entirely, through media training for your higher visibility employees and social media training for your whole team. Personal branding is here to stay and, as an employer, you can derive a multitude of benefits from having high-profile employees. They can help attract higher-caliber hires to your organization, as well as high-ticket clients. You should embrace your team members’ visibility and derive the value but equip them to do it right and to avoid saying or doing something that can be damaging both to you and to them.

    Personal branding is experiencing a universal moment, and it is not something we can curb. Let’s instead devise a strategy that will allow our employees’ personal narratives to unfold in harmony with our organizations’ tales, making for a story that captivates, rather than a subplot that becomes our demise.

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    Marina Byezhanova

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  • How Visual Literacy Can Help Your Brand Grow | Entrepreneur

    How Visual Literacy Can Help Your Brand Grow | Entrepreneur

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    Opinions expressed by Entrepreneur contributors are their own.

    Our culture is based on visual imagery — even oversaturated with it. In the most general terms, your visual literacy is the ability to interact and understand visual communication — or, in other words, bits of information expressed in the form of images rather than written words and numbers. Colors, forms and shapes can also be parts of visual communication, expressing certain feelings or evoking associations.

    Over the centuries, symbols and concepts constructing visual culture and the means of interacting with it have changed drastically. A seventeenth-century Dutch still-life with fruit and flowers may look like a nice decoration today, but the audiences read it like an open book at its creation. They knew that some symbols — like lilies or fish — represented religious symbols and others, like a half-peeled lemon, expressed the high status of the painting’s owner, celebrating their piety and abundance in their household. More complex and multilayered messages were coded into history paintings or portraits – sometimes up to a point when only a small amount of highly educated noblemen could decipher them.

    Related: How to Innovate Your Brand Through Visual Thinking

    The present age has such symbols, too, although most are much more accessible to the public. Think of road signs or brand logos or icons on your smartphone: most of them were designed to be almost universally understandable. Yet, not all symbols mean the same in different cultures: for instance, white, often associated with mourning in China, would likely confuse a Western European funeral.

    Understanding symbols could help an entrepreneur construct a clear and successful image for your brand and product. So, how can visual literacy help an entrepreneur?

    Formulate your message

    A good product design can express much more than written text pages. Form, shape and color can formulate associations with the brand. References to Classical art are usually associated with stability, if not conservatism and work great for financial institutions, while a frivolous hot pink logo would rather help a lingerie brand.

    Pay attention to symbols and their migrating meanings and contexts, and avoid overcomplicating things. Remember that some images do not age well: the hand salute from Jacques-Louis David’s Oath of the Horatii now evokes associations with Nazism and not Roman patriotism.

    Related: Before Spending Thousands on Custom Designs, Prioritize This to Elevate Your Brand Instead

    Attract your customer’s niche

    Just like in the case of a Dutch still-life, you want your audience to understand and react to your message. If you are looking for customers who share your values and ideas, you must send them a personalized message! Think of your audience, their habits, hobbies, dreams, aspirations and expectations of your brand.

    Remember your target audience’s cultural and religious background to avoid misunderstandings — some symbols originating in Christian culture would not make sense for Muslim or Hindu customers.

    Related: How to Thrive in Niche Markets

    Recognize trends and react to them

    Some brands choose to interact with the latest trends in their niche, while others prefer to keep in their lane and do what they do best. Both approaches are valid and understandable, yet recognizing and understanding trends and tendencies within your sector could be a life-saving tip.

    Instead of simply replicating the aesthetic of a trend, analyze it from the position of values.

    Think of a trend like cottagecore: under its mass-marketed surface, it offered something more than just floral dresses; it offered a more sustainable lifestyle, closeness to nature and value of artisanal labor.

    Related: 5 Ways to Spot and Capitalize on Trends

    How to develop visual literacy

    Visual literacy is not a skill to learn overnight; unfortunately, it has no shortcuts. Watching and learning is the main strategy to develop your understanding of the visual culture around you. Yet, simply wandering through museums and scrolling through feeds will not help. You need to think, analyze and ask the right questions.

    1. Pay attention to the world around you. Although this advice sounds pretty obvious, most of us skim through the masses of visual information without a second thought. We are so used to interacting with images daily that we barely pay attention to how they work and make us feel. Think and ask questions. How does a particular design make you feel? Is it understandable? Do you feel the designer’s intent to make it as it is, or is it a random combination?
    2. Go to art museums and galleries. Studying art history is your next fundamental step in developing your visual literacy. Once again, pay attention to your feelings, notice recurring symbols and compare contexts. Instead of turning away from a painting you genuinely hate, ask yourself what exactly provokes such a strong emotional response. Is it a personal association or a more or less universal thing? Every art movement had a philosophy and message behind it. Exploring art movements and their ideas could help you formulate your visual language so your customers can associate their needs and desires with your brand.
    3. Take breaks! Last but not least, give your brain a rest. In the age of social media, the ubiquity of images and meanings is suffocating and overbearing. To make sense of things and take them seriously, sometimes you have to physically stop the flow of visual information. Turn your attention away from the screen to a printed book, a homecooked meal, or nature — sometimes, it offers the best solutions.

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    Christina Chara Ioannou

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