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Tag: Omnichannel

  • CEO’s ‘Powerful’ Business Change Leads to 8-Figure Revenue | Entrepreneur

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    “It’s always been my dream to be a CEO of a fashion brand,” Ginny Seymour, CEO of contemporary women’s fashion brand Aligne, tells Entrepreneur.

    Image Credit: Courtesy of Aligne. CEO Ginny Seymour.

    A fashion industry veteran who started her career as a contemporary buyer at Saks Fifth Avenue, Seymour had an opportunity to realize that goal with Aligne, originally founded by Dalbir Bains as a wholesale women’s fashion brand in London in 2020.

    Seymour envisioned a new era for Aligne — the brand could fill a white space she saw in modern women’s clothing: the need for design-led, wearable pieces at an accessible price point, delivered with an omnichannel approach.

    Related: 5 Things I Wish Someone Had Told Me Before I Became a CEO

    Seymour set out to make it happen, essentially “refounding” the company. She joined the business as managing director in 2022, relaunched Aligne under her vision in 2023 and was officially named CEO in 2024.

    Image Credit: Courtesy of Aligne

    “I felt partners [had to be] a huge part of the story.”

    During her first several years as CEO, Seymour focused on Aligne’s community building online and “design handwriting,” then branched out from a direct-to-consumer strategy to an omnichannel approach with U.S. retail partners.

    In fact, despite being a London-founded brand, Aligne sees a larger part of its business unfolding in the U.S., Seymour says.

    The CEO even recently relocated from London to New York to support the U.S. office and team as the brand continues its expansion.

    “ We’re still based in the UK, so I travel back and forth,” Seymour says. “London to me is our creative hub; it’s part of our DNA being a British brand. That’s super important to me and something we don’t want to lose. So we’re very much creatively driven out of London, but commercially driven out of the U.S.”

    Image Credit: Courtesy of Aligne

    Related: ‘We Got So Many DMs’: This 27-Year-Old Revamped Her Parents’ Decades-Old Business and Grew Direct-to-Consumer Sales From $60,000 to Over $500,000

    As a still relatively young British brand, Aligne gains validation with a U.S. audience through retailers that have loyal customer bases.

    “In  the UK, it’s easier to be direct-to-consumer only because the UK is much smaller and more attainable,” Seymour says. “But in the U.S., to resonate as the next contemporary brand that people should be looking at, I felt partners [had to be] a huge part of the story.”

    Aligne recently launched with Nordstrom, a retailer Seymour says she’d always hoped to partner with one day, after the company direct-messaged her to express its interest in the brand. Aligne is also available at Anthropologie.

    Image Credit: Courtesy of Aligne

    Related: Her Self-Funded Brand Hit $25 Million Revenue Last Year — And 3 Secrets Keep It Growing Alongside Her ‘Mischievous’ Second Venture: ‘Entrepreneurship Is a Mind Game’

    “There’s less visibility [into] the analytics and who your customer is. You have to really listen.”

    Despite the long-term goal to expand in retail, Seymour first prioritized understanding Aligne as a brand and its relationship to customers before tackling those partnerships, appreciating how important that strategy is for sustainable success.

    Whether you’re refounding a business that already exists or starting one from scratch, knowing who your customer is — and quickly — will make or break its growth.  ”And that’s easier said than done,” the CEO notes. “There are so many factors. With every iOS update, there’s less visibility [into] the analytics and who your customer is. You have to really listen.”

    Aligne’s target customers are “confident, working” women, and acknowledging what those consumers wanted in a clothing line helped guide the brand’s design shift and the direction of its collection, Seymour says.

    Related: This Is the Real Secret to Exceeding Your Customer’s Expectations

    Dialing into that customer base is paying off. Aligne ended its fiscal year in July 2025 with 56% year-over-year revenue growth and revenue approaching eight figures.

    Most of Aligne’s pieces are priced between $100 and $300. Although Seymour recognizes why some brands evolve into the “premium contemporary” space amid rising costs and tariff challenges, she says the company is committed to its accessible price point.

    Image Credit: Courtesy of Aligne

    “I quickly had to learn where I didn’t want to lean and how to make sure to get the support.”

    Being a CEO is a lot harder than Seymour thought it would be when she was 20 years old, she admits. But she appreciates how the job has allowed her to draw on her experience as a buyer, which demanded a “balance of art and science” much like the executive role does.

    “[There might be a] week that I’m so artistic and designing the concept and the line, and there’s other days where I’m definitely leaning into the science,” Seymour says. “But I quickly had to learn where I didn’t want to lean and how to make sure to get the support in those areas because a CEO wears so many hats.”

    Related: I Founded a $1.7 Billion Startup for Small Businesses — Here’s the Secret Every Entrepreneur Should Know

    One of the biggest lessons Seymour’s learned during her tenure as CEO so far is the value in listening to her instincts — even when it’s difficult. Over the first couple of months of the company’s refounding, Seymour sometimes hesitated to say what she wanted, then didn’t get the results that she desired.

    “Three months in, I had this moment where I brought the team together and was much clearer about what I wanted,” Seymour says. “That brought them more on the journey with me, and it solidified us as a team and our values. If you have an idea and you’re building your own business, trusting your gut and not being scared to say it is powerful.”

    “It’s always been my dream to be a CEO of a fashion brand,” Ginny Seymour, CEO of contemporary women’s fashion brand Aligne, tells Entrepreneur.

    Image Credit: Courtesy of Aligne. CEO Ginny Seymour.

    A fashion industry veteran who started her career as a contemporary buyer at Saks Fifth Avenue, Seymour had an opportunity to realize that goal with Aligne, originally founded by Dalbir Bains as a wholesale women’s fashion brand in London in 2020.

    The rest of this article is locked.

    Join Entrepreneur+ today for access.

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    Amanda Breen

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  • Navy Federal developing omnichannel platform | Bank Automation News

    Navy Federal developing omnichannel platform | Bank Automation News

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    Navy Federal Credit Union is developing an omnichannel lending platform as credit unions and captives prioritize technology upgrades in the face of increased competition and changing consumer preferences.  Along with migrating more processes to the cloud, Navy Federal is aiming to give consumers the same financing and servicing experience regardless of what channel or device they […]

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    Amanda Harris

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  • JPM builds its own omnichannel payments offering | Bank Automation News

    JPM builds its own omnichannel payments offering | Bank Automation News

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    J.P. Morgan Payments introduced its omnichannel checkout solution in January to offer a retail shopping experience that is native across shopping channels.  “Merchants need to provide journeys that natively go across channels,” Jean-Marc Thienpont, managing director of omnichannel and biometric solutions at J.P. Morgan Payments, told Bank Automation News.  Online, mobile and in-store shopping often […]



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    Whitney McDonald

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  • The bank branch isn’t dead | Bank Automation News

    The bank branch isn’t dead | Bank Automation News

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    On the heels of a tumultuous spring that saw three of the four largest bank failures in U.S. history — Silicon Valley Bank and Signature Bank went under in March, followed by First Republic in May — many customers of smaller institutions quickly moved their deposits to “too big to fail” banks — and those financial institutions grew by acquisition, too.

    As the banking crisis drags on, pressure is building on financial institutions to find new ways to compete for deposits in the changing market — and customer loyalty is more important than ever.

    What will it take to satisfy CFPB on AI-based credit decisioning?
    © Can Stock Photo / kentoh

    Despite the rise of digital banking, the brick-and-mortar branch is still a critical component in building customer loyalty. In fact, many conventional banks are putting increased emphasis on their physical branches as the prime differentiator for their services. A survey by Blend found that the vast majority of respondents are multi-channel customers, and the top reason surveyed customers gave for switching banks was actually the inconvenient location of their local branch.

    Blurring the digital/physical line

    However, the nature of these physical branches is changing. With digital transactions continuing to rise, customers have less of an everyday need to visit their bank and typically only do so to engage in more complex activities like taking out a loan or receiving financial consultations. These interactions are key; the banks that are poised for the greatest success in the coming years will be those that can provide a personalized service that blurs the line between the digital and physical.

    Retail banking customer service has the difficult task of serving customers across the gamut of banking needs and across multiple channels. Banks typically employ different software tools for managing accounts, handling loan applications and getting insights into customer income, debt and credit. Furthermore, the platforms used for online services are often different from the ones used by in-branch staff.

    When customers are multi-channeled but systems are siloed, service delivery is inevitably hindered. Not only does it take more time and effort to provide offers and recommendations to customers, but it also takes longer for employees to gain proficiency across the platforms. This can translate to less timely and personalized results for customers.

    The omnichannel platform

    By combining these discrete internal software tools into a unified, omnichannel platform, banks stand to gain a leg up on competitors through increased customer engagement. Removing complexity from the origination process helps focus bankers on the customer’s goals, rather than on navigating the system and data input. Automated workflows and verification services reduce the time to complete rigorous tasks including credit card applications and approving personal loans, and allow for more timely service and advice to be offered in person at branches.

    As a bonus, streamlining with a single, intuitive software tool that can administer tasks typically siloed across multiple programs can also help soften the learning curve for onboarding new employees.

    Ultimately, in this competitive era, institutions that master the art of seamless, intuitive and personalized banking experiences will be the ones to thrive through the downturn and beyond.

    Nima Ghamsari is co-founder and chief executive of Blend, and chair of its board of directors. He leads the company’s corporate and product strategy, and in 2020 was included in Fortune’s 40 Under 40 list.

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    Nima Ghamsari

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  • The bank branch isn’t dead | Bank Automation News

    The bank branch isn’t dead | Bank Automation News

    [ad_1]

    On the heels of a tumultuous spring that saw three of the four largest bank failures in U.S. history — Silicon Valley Bank and Signature Bank went under in March, followed by First Republic in May — many customers of smaller institutions quickly moved their deposits to “too big to fail” banks — and those financial institutions grew by acquisition, too.

    As the banking crisis drags on, pressure is building on financial institutions to find new ways to compete for deposits in the changing market — and customer loyalty is more important than ever.

    What will it take to satisfy CFPB on AI-based credit decisioning?
    © Can Stock Photo / kentoh

    Despite the rise of digital banking, the brick-and-mortar branch is still a critical component in building customer loyalty. In fact, many conventional banks are putting increased emphasis on their physical branches as the prime differentiator for their services. A survey by Blend found that the vast majority of respondents are multi-channel customers, and the top reason surveyed customers gave for switching banks was actually the inconvenient location of their local branch.

    Blurring the digital/physical line

    However, the nature of these physical branches is changing. With digital transactions continuing to rise, customers have less of an everyday need to visit their bank and typically only do so to engage in more complex activities like taking out a loan or receiving financial consultations. These interactions are key; the banks that are poised for the greatest success in the coming years will be those that can provide a personalized service that blurs the line between the digital and physical.

    Retail banking customer service has the difficult task of serving customers across the gamut of banking needs and across multiple channels. Banks typically employ different software tools for managing accounts, handling loan applications and getting insights into customer income, debt and credit. Furthermore, the platforms used for online services are often different from the ones used by in-branch staff.

    When customers are multi-channeled but systems are siloed, service delivery is inevitably hindered. Not only does it take more time and effort to provide offers and recommendations to customers, but it also takes longer for employees to gain proficiency across the platforms. This can translate to less timely and personalized results for customers.

    The omnichannel platform

    By combining these discrete internal software tools into a unified, omnichannel platform, banks stand to gain a leg up on competitors through increased customer engagement. Removing complexity from the origination process helps focus bankers on the customer’s goals, rather than on navigating the system and data input. Automated workflows and verification services reduce the time to complete rigorous tasks including credit card applications and approving personal loans, and allow for more timely service and advice to be offered in person at branches.

    As a bonus, streamlining with a single, intuitive software tool that can administer tasks typically siloed across multiple programs can also help soften the learning curve for onboarding new employees.

    Ultimately, in this competitive era, institutions that master the art of seamless, intuitive and personalized banking experiences will be the ones to thrive through the downturn and beyond.

    Nima Ghamsari is co-founder and chief executive of Blend, and chair of its board of directors. He leads the company’s corporate and product strategy, and in 2020 was included in Fortune’s 40 Under 40 list.

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    Nima Ghamsari

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  • 3 Tactics to Advance Your Multi-Channel Marketing Strategy

    3 Tactics to Advance Your Multi-Channel Marketing Strategy

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    Opinions expressed by Entrepreneur contributors are their own.

    Personalization is no longer an optional business strategy: 71% of consumers expect personalized experiences with brands, and even more express frustration with businesses that miss the mark. But it’s not enough to just personalize the message — you must also tailor the delivery to the consumer’s channel of choice.

    Gone are the days when brands could broadcast through a single platform. Today, the omnichannel customer experience reigns supreme, and that means the consumer is in the driver’s seat. Omnichannel marketing is the seamless integration of branding, personalized messaging and online and offline touchpoints that create a more profound customer experience.

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    Douglas Wilber

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  • Extensiv Releases Third Annual Third-Party Logistics Warehouse Benchmark Report to Identify Key Logistics Growth, Labor, Capacity, and Technology Trends

    Extensiv Releases Third Annual Third-Party Logistics Warehouse Benchmark Report to Identify Key Logistics Growth, Labor, Capacity, and Technology Trends

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    As Recessionary Clouds Darken and Inflation Remains High, 3PLs Look to Optimize Efficiencies to Drive Profitability

    Press Release


    Oct 27, 2022 07:00 PDT

    Extensiv (formerly 3PL Central) — delivering omnichannel software solutions for warehouse, inventory, and order management — today announced the results of the Third-Party Logistics Warehouse Benchmark Report. This is the third annual and industry’s only benchmark report focused exclusively on the 3PL warehouse industry. This year’s report highlighted the success 3PLs performing omnichannel fulfillment saw related to order volume and profitability growth as compared to other 3PLs.  

    The Third-Party Logistics Warehouse Benchmark Report aggregates data from more than 200 3PL warehouses and provides insight on more than 30 industry-specific topics. The report builds on prior data and provides year-over-year changes and trends to help warehouses understand market growth opportunities and challenges facing the industry.

     Key takeaways from the 2022 report include:

    • An increasing number of 3PLs grew volume and profitability: 3PLs fared even better than in past years, despite concerns about inflation, more significant labor constraints, and global uncertainty. 91% of 3PLs grew order volumes in 2022, up from 85% the year prior. 81% claimed higher profits this year, a slight increase from 79% last year.
    • Omnichannel strategies drove faster growth: 18% of 3PLs performing omnichannel fulfillment saw a 50% increase in profitability over the prior year, which is 33% more than the average of other 3PLs.
    • Successful 3PLs started to focus: This year, many 3PLs found success focusing on their strengths. For example, more 3PLs specialized in specific industries, with 3PL warehouses serving 2.9 industries — down from 3.5 industries last year.
    • Labor shortage compounded by increasing labor costs: 48% cite finding and retaining workers as a top business challenge that was also magnified by 79% of 3PLs stating that their labor costs increased in 2022.  
    • Connectivity-led 3PL technology investments: EDI (51%), shopping cart (48%), and marketplace (25%) integrations showed major jumps from prior years as top technology integrated with warehouse management systems (WMS)
    • More than half of 3PLs fulfill orders in less than 90 minutes: To meet growing customer expectations, 60% of 3PLs fulfill orders less than 90 minutes after receipt, up from 53% last year. Further, the speed of order fulfillment is linked closely with annual order volume growth. Nearly a third fulfill orders in less than 30 minutes, up from 22% last year.
    • 3PLs focusing on functionalities that drive profitability: The top functionalities respondents plan on implementing in the coming year include billing and invoicing (32%) and mobile barcode scanning (27%). Top priorities include acquiring new customers, e-commerce growth, and automating processes. 

    Other key areas of the report include trends and key metrics related to growth opportunities, profitability, labor shortages, warehouse space limitations, technology integrations, and success measurements, among others. Although this year brought growing concerns around inflation, a recession, more significant labor constraints, and global uncertainty, 3PLs remain optimistic about the coming year.

    “3PLs spent significant time integrating shopping carts and marketplaces to optimize their businesses in 2022, and connectivity is a theme that will continue into 2023. We found it interesting that 3PLs generally remain optimistic as they continue in an uncertain economic environment,” said Rachel Trindade, chief marketing officer at Extensiv. “Fifty-three percent (53%) of 3PLs are concerned about managing costs next year and 25% are concerned about inflation. They plan to face economic headwinds by finding greater efficiencies. With the Third-Party Logistics Warehouse Benchmark Report, the core insights provide 3PLs with access to industry benchmarks for planning and implementing best practices to support order and profitability growth in 2023.”

    Click Third-Party Logistics Warehouse Benchmark Report to view and download the complete 2022 Extensiv Third-Party Logistics Warehouse Benchmark Report.

    About Extensiv 

    Extensiv, formerly 3PL Central, is a visionary technology leader focused on creating the future of omnichannel fulfillment. We partner with warehouse professionals and entrepreneurial brands to transform their fulfillment operations in the radically changing world of commerce and consumer expectations. Through our unrivaled network of more than 1,500 connected 3PLs and a suite of integrated, cloud-native warehouse management (WMS), order management (OMS), inventory management (IMS), and integration management software, we enable modern merchants and brands to fulfill demand anywhere with superior flexibility and scale without painful platform migrations as they grow. More than 25,000 logistics professionals and thousands of brands trust Extensiv every day to drive commerce at the pace that modern consumers expect. Learn more at www.extensiv.com

    Source: Extensiv

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  • For the 3rd Time, Extensiv Appears on the Inc. 5000,   Ranking No. 3812 With Three-Year Revenue Growth of 131 Percent

    For the 3rd Time, Extensiv Appears on the Inc. 5000, Ranking No. 3812 With Three-Year Revenue Growth of 131 Percent

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    Press Release


    Aug 16, 2022

    Today, Inc. revealed that Extensiv – delivering omnichannel software solutions for warehouse, inventory, and order management – is No. 3812 on its annual Inc. 5000 list, the most prestigious ranking of the fastest-growing private companies in America. The list represents a one-of-a-kind look at the most successful companies within the economy’s most dynamic segment—its independent businesses. Facebook, Chobani, Under Armour, Microsoft, Patagonia, and many other well-known names gained their first national exposure as honorees on the Inc. 5000.

    The companies on the 2022 Inc. 5000 have not only been successful, but have also demonstrated resilience amid supply chain woes, labor shortages, and the ongoing impact of Covid-19. Among the top 500, the average median three-year revenue growth rate soared to 2,144 percent. Together, those companies added more than 68,394 jobs over the past three years. 

    Complete results of the Inc. 5000, including company profiles and an interactive database that can be sorted by industry, region, and other criteria, can be found at www.inc.com/inc5000. The top 500 companies are featured in the September issue of Inc. magazine, which will be available on August 23.

    “The accomplishment of building one of the fastest-growing companies in the U.S., in light of recent economic roadblocks, cannot be overstated,” says Scott Omelianuk, editor-in-chief of Inc. “Inc. is thrilled to honor the companies that have established themselves through innovation, hard work, and rising to the challenges of today.”

    “Extensiv is reshaping ecommerce and logistics by helping brands and 3PLs work better together. Extensiv connects the supply chain—from the shopping cart to the doorstep—with industry-leading technology that provides unparalleled simplicity and value to its customers. Warehouse professionals and entrepreneurial brands use Extensiv’s intelligent distribution to transform fulfillment operations in the radically changing world of commerce and consumer expectations,” said Andy Lloyd, CEO of Extensiv. “Our customer retention, growth, and continued rise up the Inc. 5000 validate our strategy.”

    In the past year, Extensiv has:

    • Grown through strategic acquisitions: Extensiv made several bold acquisitions in 2021 as the foundation for its intelligent distribution strategy. These acquisitions included SkubanaScout Software, and CartRover.
    • Accelerated innovation: Building on the 2021 acquisitions, Extensiv released a series of industry-first innovations in 2022 as part of its omnichannel solutions strategy. The company launched the Extensiv Fulfillment Marketplace (a list of pre-vetted fulfillment partners best suited to merchants looking to find a new 3PL or 3PLs looking to build a 4PL network); Extensiv Network Manager (a way to help small and mid-sized 3PLs partner with geographically complementary 3PLs to offer distributed fulfillment services); and the Extensiv Parcel API platform, (a platform that reduces costs and increases vendor choices for small parcel shipping).
    • Invested in community support: Extensiv remains committed to the logistics and ecommerce business community. The company launched Extensiv Market Insights to help brands better understand sales fluctuations through marketplaces. Market Insights includes data from thousands of brands processing millions of orders. Extensiv also continued its commitment to future logistics professionals, announcing the 3rd Annual Supply Chain Scholarship winner and the launch of the Spring 2023 Scholarship.
    • Rebranded to Extensiv3PL Central rebranded as Extensiv. The decision to rebrand was the culmination of a strategic plan to offer ecommerce brands and third-party logistics (3PL) warehouses a new approach to growth.

    About Extensiv 

    Extensiv, formerly 3PL Central, is a visionary technology leader focused on creating the future of omnichannel fulfillment. We partner with warehouse professionals and entrepreneurial brands to transform their fulfillment operations in the radically changing world of commerce and consumer expectations. Through our unrivaled network of more than 1,500 connected 3PLs and a suite of integrated, cloud-native warehouse management (WMS), order management (OMS), and inventory management (IMS) software, we enable modern merchants and brands to fulfill demand anywhere with superior flexibility and scale without painful platform migrations as they grow. More than 25,000 logistics professionals and thousands of brands trust Extensiv every day to drive commerce at the pace that modern consumers expect.

    CONTACT:     

    Bret Clement, Clement | Peterson for Extensiv
    bret@clementpeterson.com

    More about Inc. and the Inc. 5000

    Methodology

    Companies on the 2022 Inc. 5000 are ranked according to percentage revenue growth from 2018 to 2021. To qualify, companies must have been founded and generating revenue by March 31, 2018. They must be U.S.-based, privately held, for-profit, and independent—not subsidiaries or divisions of other companies—as of Dec. 31, 2021. (Since then, some on the list may have gone public or been acquired.) The minimum revenue required for 2018 is $100,000; the minimum for 2021 is $2 million. As always, Inc. reserves the right to decline applicants for subjective reasons. Growth rates used to determine company rankings were calculated to four decimal places. The top 500 companies on the Inc. 5000 are featured in Inc. magazine’s September issue. The entire Inc. 5000 can be found at http://www.inc.com/inc5000.

    About Inc. 

    The world’s most trusted business-media brand, Inc. offers entrepreneurs the knowledge, tools, connections, and community to build great companies. Its award-winning multiplatform content reaches more than 50 million people each month across a variety of channels including websites, newsletters, social media, podcasts, and print. Its prestigious Inc. 5000 list, produced every year since 1982, analyzes company data to recognize the fastest-growing privately held businesses in the United States. The global recognition that comes with inclusion in the 5000 gives the founders of the best businesses an opportunity to engage with an exclusive community of their peers, and the credibility that helps them drive sales and recruit talent. The associated Inc. 5000 Conference & Gala is part of a highly acclaimed portfolio of bespoke events produced by Inc. For more information, visit www.inc.com.

    For more information on the Inc. 5000 Conference & Gala, visit http://conference.inc.com.

    Source: Extensiv, formerly 3PL Central

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  • New Dloky App Offers Local Promotion for All Retail and Events

    New Dloky App Offers Local Promotion for All Retail and Events

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    Dloky is a worldwide platform with millions of users and visitors and already more than half a million businesses. Dloky offers the latest deals and actions of retail and hospitality in the user’s direct vicinity, based on real-time or planned GPS position.

    Press Release



    updated: Sep 12, 2017

    Of course there are solutions for local promotion and proximity marketing for retail, restaurants, and events, for instance through social media, search, beacons, and review apps. However, there is not yet a universal, free and worldwide platform for local businesses to promote their deals, news, new products, and actions (e.g. new menu items, happy hours, concerts, DJ’s, activities, events, attractions etc.) to the general public in the vicinity of their business or to people planning a visit nearby. City visitors might be looking for the latest deals, things to do, action, events etc. nearby without following, or even knowing all those businesses.

    Now there is Dloky, a worldwide platform with millions of users and visitors and already more than half a million businesses. Dloky offers the latest deals and actions of retail and hospitality in the user’s direct vicinity, based on real-time or planned GPS position. “One can compare Dloky with the digital equivalent of the local brochures and leaflets that you can find at hotel receptions, in taxi’s or in local city guides or event agendas,” says Robert Hoevers, founder and MD of Dloky.  

    Dozens of categories and subcategories can be selected such as women’s or men’s fashion, cosmetics, sports, shoes, restaurants, museums and nightlife.  The user can select the desired search distance and sort on distance or date. A sort on local businesses is currently in development to favor local businesses due to user’s demand.

    Webapp (or ‘Progressive Web APP’ / PWA), Polymer, Firebase

    Robert Hoevers; “We have begun as native mobile app but since the launch of our Dloky webapp (a website looking and ‘feeling’ like an app on mobile), traffic really began to take off. Shops, businesses and promotions now have their own Dloky page and will be indexed on Google as well using our state-of-the-art, super-fast PWA and making use of instant loading ‘Accelerated Mobile Pages’ (AMP’s) as well. The webapp uses Google’s new Polymer framework and is hosted on Google’s Firebase CDN (Content Distribution Network) platform so also the small businesses that sign up can make use of the latest mobile technologies through the Dloky platform.”

    Facebook

    “But I already have a Facebook business page.” is a common reaction. Robert Hoevers: “Of course and I would advise any (starting) local business to setup a page. However, it is very hard to increase the organic reach of a local business page beyond friends, family and regular customers who like to follow your business. There are not many people who like to follow all the shops on Facebook where they come. Moreover, as a local business you particularly want to reach the tourists, travelers and visitors that don’t even know your business. Dloky works the other way around, you initially see all the places around you and hide the ones you are not interested in. Dloky will remember your settings across your browsers and devices.”

    Business model

    “If Dloky is free for all businesses and consumers, what is the business model?” is a frequently asked question. Robert Hoevers: “We are currently developing the first payment option, the ‘Google type’ advertising model is a logical solution where a business could have a paid promotion on top of the results page of a category in a certain location. But also cashback, discount or savings programs are being considered.”  However, Dloky will always be free for users as well as businesses. Setting up a Dloky business page is a matter of minutes with the easy Facebook Sync option.

    Dloky hopes to contribute to a more diverse retail experience in cities, malls and shopping areas and to help (small) retail business making maximum use of digital marketing strategies. Dloky believes that the physical shopping experience will transform more and more towards an experience of true consumer involvement, discovery, engagement, activity, authenticity and adventure. Dloky hopes to contribute towards this transformation and experience, both for consumer and business.

    Malls

    Dloky also offers white label solutions for malls and (open air) shopping centers.

    https://dloky.com

    Dloky Video: https://youtu.be/gPQReb789Lw

    Source: Dloky.com

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  • Control Releases Square Integration

    Control Releases Square Integration

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    Press Release



    updated: May 25, 2017

    Control, a leading transaction analytics and alerts platform for SaaS, subscription and eCommerce businesses, has added an integration with Square.

    As the first standalone analytics and reporting tool to integrate with Square, Control now offers merchants that accept payments online and offline the efficiency of seeing all their analytics on one dashboard, rather than having disjointed data that will require manual calculation.

    “We are excited to be working together with Square. Square changed the way businesses accept payments, removing the friction that came with acquiring and setting up antiquated POS systems. The future of commerce for smaller businesses is a blend of online and offline. Teaming up with Square ensures that these operators have the analytics and business intelligence they need to grow their company.”

    Kathryn Loewen, Founder and CEO of Control

    “We are excited to be working together with Square,” says Kathryn Loewen, Founder and CEO of Control. “Square changed the way businesses accept payments, removing the friction that came with acquiring and setting up antiquated POS systems. The future of commerce for smaller businesses is a blend of online and offline. Teaming up with Square ensures that these operators have the analytics and business intelligence they need to grow their company.”

    A 2015 study conducted by IDC found that a shopper who buys on both online and offline channels has 30% higher lifetime value than those who only participate on one channel. Monitoring the spending habits of customers is not only crucial for big companies, but for smaller ones too. However, smaller businesses don’t have access to all-in-one enterprise tools. They are restricted by price and size of staff. They use different softwares stacks to accomplish various tasks such as payment — arguably the most important task for any business of any size.

    Through its integration with Square, Control becomes the cost-effective, time-saving solution for small to medium-sized business, doing business online and offline, needing critical data in real-time.  

    “Access to real-time data and insights is critical for any business, whether it’s learning more about your customers or tracking sales performance,” said Pankaj Bengani, Square’s Partnerships Lead. “We’re excited to give sellers more tools to run their business and take payments with Square.”

    In addition to Square, Control also added John J. McDonnell, COO of Deep Labs — a transaction processing and risk management platform — to the board of directors. McDonnell has been in the FinTech sector for over 20 years. After McDonnell earned his B.A. degree with honors from Stanford University and his J.D. from UCLA law school, he held executive roles at Visa, CyberSource, Paymo (now BOKU), PaylinX and TNS. 

    Media Contact:
    Elliot Chan
    Marketing Manager
    elliot@getcontrol.co

    About Control: (https://www.getcontrol.co)
    Control is a leading transaction analytics and alerts platform for SaaS, subscription, and eCommerce, enabling instant intelligence anywhere via its Android, iOS, and web-based products. Control combines data from multiple sources such as PayPal, Stripe and Square to provide key metrics, without the need for manual calculation or spreadsheets.

    Source: Control Mobile Inc.

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