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Tag: Nordstrom Inc.

  • Bad news for Black Friday: Retailers cast doubt on holiday shopping with cautious guidance

    Bad news for Black Friday: Retailers cast doubt on holiday shopping with cautious guidance

    A person walks past a sales advertisement at Saks Off 5th department store ahead of the Thanksgiving holiday sales in Washington, D.C., on Nov. 21, 2023.

    Saul Loeb | AFP | Getty Images

    There’s a dark cloud hanging over Black Friday.

    A slew of retailers have issued tepid, cautious or downright disappointing fourth-quarter outlooks over the past few weeks, casting a pall over the crucial holiday season right as they gear up for the biggest shopping day of the year.

    The companies, which include everyone from luxury goods giant Tapestry to big boxer BJ’s Wholesale Club, cited a host of dynamics that led them to reduce their outlooks or issue forecasts that came in below expectations. 

    Some, such as Best Buy and Nordstrom, cited the uncertain state of the consumer following months of persistent inflation, while others, such as Hanesbrands, said demand is simply drying up for its basic T-shirts, socks and underwear as wholesalers look to keep inventories in check.

    Even Dick’s Sporting Goods and Abercrombie & Fitch, which both raised their full-year guidance on Tuesday after strong third quarters, managed to underwhelm with their holiday forecasts. 

    If there’s one theme that captures the commentary, it’s caution, and while some retailers may have been overly conservative with their outlooks, the resounding lack of confidence spells trouble for the holiday quarter and raises questions about the overall health of the economy. 

    “Consumers are still spending, but pressures like higher interest rates, the resumption of student loan repayments, increased credit card debt and reduced savings rates have left them with less discretionary income, forcing them to make trade-offs,” Target CEO Brian Cornell told analysts on a call last week.

    “As we look at recent trends across the retail industry, dollar sales are being driven by higher prices with consumers buying fewer units per trip. In fact, overall unit demand across the industry has been down 2% to 4% in recent quarters, and the industry has experienced seven consecutive quarters of declines in discretionary dollars and units,” he said.

    When asked about the upcoming holiday season, Cornell said it was too soon to weigh in on early sales, saying only that the company was “watching the trends carefully.”

    Ho-hum growth for holiday spend

    The holiday shopping season over the past couple of years has seen outsize growth brought on by the Covid-19 pandemic, which gave consumers stimulus payments and an opportunity to pad their bank accounts while they were stuck at home and unable to travel or dine out. 

    In 2020, holiday spend was up 9.1% from the year prior, according to the National Retail Federation. In 2021, spend was up 12.7% year over year, and in 2022, it was up 5.4%.

    As 2023 comes to a close, savings accounts dwindle and consumers continue to face inflation and high interest rates, that growth in holiday spend is expected to slow to 3% to 4%, according to the NRF. That’s consistent with the slower growth rates seen between 2010 and 2019 in the lead up to the pandemic. 

    The expected slowdown has led many retailers to approach the holiday season with more caution than Wall Street anticipated.

    On Monday, Bank of America’s consumer team found that out of 43 retailers that issued earnings forecasts, 37, or 86%, came in light of Street expectations. 

    Take Walmart, for example. The retailer struck a cautious tone with its outlook, which came in below expectations, after it saw consumer spending weaken toward the end of October. Last week, it said it expects adjusted earnings per share of $6.40 to $6.48 for the year, lower than the $6.48 analysts had projected, according to LSEG, formerly known as Refinitiv. 

    “Halloween was good overall,” Chief Financial Officer John David Rainey said on a call with CNBC. “But in the last couple of weeks of October, there were certainly some trends in the business that made us pause and kind of rethink the health of the consumer.”

    For some retailers, even good news wasn’t cheery enough.

    Dick’s Sporting Goods raised its forecast Tuesday after posting strong top- and bottom-line beats and said it now expects full-year earnings per share of between $11.45 and $12.05, compared with the $11.27 to $12.39 range that analysts had projected, according to LSEG.

    But compared to its strong third-quarter results, the outlook came off as tempered.

    The retailer said it was “excited” for the holiday but couched that optimism with executives repeatedly noting they were looking forward to the things “within our control” — a refrain heard four times during the hour-long call. 

    “We are very excited about what we have within our control for Q4. Our products are in stock. We’ve got tremendous gifts … and the teams are pumped to deliver an amazing holiday experience,” CEO Lauren Hobart said on a call with analysts. “We’re balancing all of that with caution about the macroeconomic environment and the consumer, because we know that consumers are going through a lot right now. So, I think, we’ve been reasonably cautious in our guidance.” 

    CNBC’s Melissa Repko contributed to this report.

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  • Four reasons why the consumer is so confusing — and what that may mean for retail earnings

    Four reasons why the consumer is so confusing — and what that may mean for retail earnings

    People walk through a nearly empty shopping mall in Waterbury, Connecticut.

    Getty Images

    High food prices. Low unemployment. And eye-popping spending on concert tickets and European trips.

    Retailers are chasing shoppers as they navigate contradictory dynamics like cooling inflation, rising interest rates and pandemic-induced jolts to the way people live, work and shop.

    That has made it tricky to predict consumer spending.

    “We’ve been dealing with massive imbalances in the economy and big shifts in spending patterns, investment patterns, supply disruptions, all of that stuff. And then the reversal of all of those shocks,” said Aditya Bhave, a senior U.S. economist at Bank of America. “So that’s been the big challenge.”

    The swirl of confusing trends tees up a closely watched retail earnings season that could offer more clarity about consumers and the economy. Home Depot, Target and Walmart will kick it off this week, followed by other major retailers like Lowe’s, Best Buy and Macy’s.

    The reports come as opinions about the economy have grown more optimistic. Economists at Bank of America and JPMorgan recently scrapped calls for a recession this year. Wall Street investors have rallied behind calls for a “soft landing,” or a successful effort by the Federal Reserve to slow down the economy and higher prices by raising rates — but without tipping the country into a sharp economic downturn.

    Yet concerns linger. Andrew Garthwaite, global equity strategist at Credit Suisse, predicted in a note to clients last week that the U.S. economy will head into a recession next year and drag down stocks.

    As the biggest U.S. retailers gear up to report earnings, here are four reasons why consumer spending and those companies’ sales have become harder to predict:

    Inflation is cooling, but necessities are still pricey

    Americans got some good news recently: prices aren’t going up as much as they used to be. That trend may make shoppers go to stores for more wants rather than needs.

    The consumer price index, which tracks the prices consumers pay for a key basket of goods and services, rose 3.2% in July compared with a year ago, the Bureau of Labor Statistics reported Thursday. That’s a much more modest increase than the 40-year inflation highs that consumers dealt with about a year ago.

    Some brands have even spoken about cutting prices. For example, denim maker Levi Strauss‘ CEO, Chip Bergh, said in a CNBC interview last month that the company will reduce the cost of about a half dozen items, including 502 and 512 jeans, by $10. More price-sensitive shoppers typically buy those items, he said.

    Yet Americans are still spending more on just about everything, even as wages start to rise at a higher rate than prices. Those more expensive items include necessities like groceries, housing and cars. For example, prices for food at home have shot up 25% compared with before the pandemic in January 2019, according to an analysis of U.S. Bureau of Labor data.

    Even Levi’s reflects that. The jeans that it plans to price lower will be sold at $69.50 after the reduction — more than the $59.50 they went for pre-pandemic.

    Questions about cooling inflation and price changes, and how they will affect consumer spending, will likely come up during the analyst question-and-answer session on every retailer’s earnings call, said Michael Baker, a retail analyst at D.A. Davidson. Slower inflation, while good for consumers, will make retailers’ sales numbers look weaker in the coming quarters, even if a company sells the same number of units.

    The silver lining? If prices rise by smaller amounts or even fall, consumers may spend more freely. Target, Walmart and Macy’s have spoken for the past few quarters about customers who have skipped big-ticket purchases, such as clothing and electronics, as they spend more on necessities.

    Consumers could decide to splurge again just in time for the crucial holiday season, Baker said.

    Credit card balances have shot up, but so have wages

    Many consumers may have pinched pennies — but shoppers are still racking up some big bills.

    Americans’ credit card balances topped $1 trillion for the first time ever, according to new data released last week by the New York Federal Reserve. That raises fresh questions about whether consumers can afford to keep up their spending habits at retailers’ stores and websites — or will have to cut back.

    High debt could get people into trouble, if they can’t afford to pay down their balances and rack up interest charges each month. The average interest rate for U.S. credit cards has spiked to nearly 21%, according to the Federal Reserve Board. That’s a more than 6 percentage point jump in the past 18 months, driven by the rate hikes the Fed has used to tame inflation.

    On top of credit card balances, millions of Americans will resume student loan payments this fall. Those installments were frozen for more than three years because of the pandemic.

    Bhave, the Bank of America economist, said there’s no need to panic. Americans have bigger bills because inflation has driven up prices. But many people also make more money than they used to.

    Thanks to a tight labor market, Americans’ wages have risen significantly over the past two years. As inflation cools, the growth of average hourly earnings has begun to outpace the rise in the consumer price index.

    People may grumble a lot about higher prices, but they still have jobs, Baker said. He called low unemployment “the big offset that’s helped consumer spending hang in.”

    Spending on experiences is up, but it may spark new purchases of goods

    From splashing out on Taylor Swift concert tickets to taking two-week trips to Italy, Americans are shelling out on experiences after years cooped up at home.

    Just ask the airlines.

    But what does that mean for specific retailers? U.S. consumers are now spending more of their personal income on services and less on goods — a reversal of the trends during the Covid pandemic.

    Yet retail sales, while decelerating, have been stronger than some feared.

    “There’s no denying that sales are slowing, which in and of itself one might think is not great, but I actually think it’s pretty healthy,” D.A. Davidson’s Baker said. “Nothing seems to be slowing such that it’s falling off the table.”

    He said softening retail sales could signal the U.S. is on track to avoid a recession because it may stop the Fed from raising interest rates further. Ultimately, that would be good for both retailers and consumers, he said.

    Nikki Baird, vice president of strategy at retail-focused software company Aptos, said she’s been surprised by consumers’ resilience. Even as Americans juggle expenses like dining out and going on vacation, they are still shopping.

    “I thought with all of the revenge travel that’s been happening, that would impact consumer spending on goods,” she said. “But I guess they were [in a] ‘If I’m gonna go on that cruise, I need a new dress’ kind of mentality.”

    The pandemic shocked buying patterns, but more big-ticket purchases could be coming

    A new iPhone, a trendy outfit, or a broken dishwasher.

    Retailers often get a bump when seasons change, new products debut and old items break. Yet the pandemic disrupted the typical cadence of purchases – and is still messing with retailers’ sales patterns.

    For example, many Americans bought pricier and longer-lasting items like kitchen appliances, furniture and laptops when they had stimulus dollars in their bank accounts and faced long stays at home. Now, consumers may be closer to refreshing pricier items bought during the pandemic, and it could be a boon for many major retailers.

    Best Buy CEO Corie Barry said in late May that she anticipates lower demand this year for the company’s big-ticket electronics. But she is hopeful the replacement cycle will pick up again next year.

    In the nearer term, two seasonal factors could help. Retailers, including Walmart and Target, may get a bump from early back-to-school spending – especially from college students getting headboards, coffeemakers and more. Home Depot and Lowe’s just got through the springtime, the holiday season of home improvement when homeowners spruce up yards and contractors take advantage of better weather.

    The ripple effects of the pandemic will still affect retailers’ outlooks for the rest of the year. The government stimulus dollars that served as a lifeline for many and fueled discretionary purchases for others have dwindled. The personal savings rate in the U.S. is less than half what it was before Covid, after Americans socked away money early in the pandemic and then felt more financially secure because of a tight labor market.

    The pause on student loan payments likely supported higher levels of discretionary spending for the last three years, too, said Baird of Aptos. Since those payments resume this fall, that could factor into retailers’ forecasts for the back half of the year.

    — CNBC’s Leslie Josephs, Jeff Cox and Gabrielle Fonrouge contributed to this report.

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  • Nordstrom earnings top expectations, retailer says it’s winding down Canada operations

    Nordstrom earnings top expectations, retailer says it’s winding down Canada operations

    Miami, Florida, Coral Gables Shops at Merrick Park, Nordstrom Department Store with shopper entering. 

    Jeff Greenberg | Universal Images Group | Getty Images

    Nordstrom on Thursday reported lower sales and profits for the holiday quarter, although earnings topped Wall Street’s expectations.

    The company said it expects sales to decline in the new fiscal year, reflecting in part its decision to wind down its Canadian operations.

    “We entered Canada in 2014 with a plan to build and sustain a long-term business there. Despite our best efforts, we do not see a realistic path to profitability for the Canadian business,” CEO Erik Nordstrom said in a release Thursday.

    Here’s what the department store reported for the fiscal fourth-quarter compared with what analysts were anticipating, based on Refinitiv estimates:

    • Earnings per share: 74 cents vs. 66 cents expected
    • Revenue: $4.32 billion vs. $4.34 billion expected

    Nordstrom has struggled with slower sales, more markdowns and scrutiny from a prominent activist investor. Its net income in the period ended Jan. 28 fell to $119 million, or 74 cents per share, from $200 million, or $1.23 per share, a year earlier.

    For the new fiscal year, Nordstrom expects revenue to fall 4% to 6%. It also projected EPS of 20 cents to 80 cents for the year.

    Michael Maher, interim chief financial officer, said Nordstrom factored a more challenging economic backdrop and higher costs into its year-ahead forecast.

    “We expect that elevated inflation and rising interest rates will continue to weigh on consumer spending, especially in the first half of the year,” he said on a call with investors. “We also anticipate continuing inflationary pressure on our expenses especially labor and transportation costs.”

    He said the outlook included an approximately 2.5-percentage-point negative impact from the wind-down of its operations in Canada, a business that drove about $400 million in sales in the fiscal 2022 year.

    As of Jan. 28, the company said it had six Nordstrom stores and seven Nordstrom Rack stores in Canada. Nordstrom said it ceased its Canadian e-commerce platform Thursday. It expects to finish Canadian store closures in Canada by late June.

    Even before Nordstrom reported earnings, it cut its forecast and told investors that it had a rough holiday. In January, the department store chain said its net sales dropped 3.5% for the nine-week period that ended Dec. 31 compared with the year-ago period. Its net sales declined sharply during that stretch at its off-price banner, Nordstrom Rack.

    One of the reasons for disappointing sales? More markdowns. Nordstrom said it discounted merchandise more than expected in November and December, so it could start the fiscal year with a healthier level of inventory.

    The company drew attention and saw its stock soar in February, as activist investor Ryan Cohen bought a large stake in the company. Cohen, the chairman of GameStop and founder of Chewy, is interested in using that position to push for change — including getting former Bed Bath & Beyond CEO Mark Tritton off of Nordstrom’s board.

    Cohen bought, and later sold, a major stake in Bed Bath, after criticizing Tritton’s strategy and pushing for change at that company, too.

    As of Thursday’s close, Nordstrom shares are up more than 19% this year.

    Read the full Nordstrom earnings release.

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  • Walmart outlook disappoints Wall Street after strong holiday quarter

    Walmart outlook disappoints Wall Street after strong holiday quarter

    Customers exit a Walmart store on January 24, 2023 in Miami, Florida. Walmart announced that it is raising its minimum wage for store employees in early March, store employees will make between $14 and $19 an hour. 

    Joe Raedle | Getty Images News | Getty Images

    Walmart on Tuesday topped holiday-quarter earnings expectations, as the discounter said it drew budget-conscious shoppers searching for food, gifts and household items at a lower price.

    But shares sunk in premarket trading, after the big-box retailer gave a weaker-than-expected outlook for the year ahead.

    The company said it expects same-store sales for Walmart U.S. to rise between 2% and 2.5% excluding fuel, in the fiscal year ahead. That’s below analysts’ expectations for 3% growth, according to StreetAccount. It anticipates adjusted earnings per share to range from $5.90 to $6.05, excluding fuel.

    Walmart’s CFO John David Rainey told CNBC shoppers are still buying fewer discretionary items, as grocery prices remain elevated. He said that factored into Walmart’s predictions for the year ahead.

    “The consumer is still very pressured,” he said. “And if you look at economic indicators, balance sheets are running thinner and savings rates are declining relative to previous periods. And so that’s why we take a pretty cautious outlook on the rest of the year.”

    Home Depot, which also reported fiscal fourth-quarter earnings on Tuesday morning, also shared a softer outlook. It said it expects same-store sales to be approximately flat in the coming fiscal year.

    Here’s what Walmart reported for the fiscal fourth quarter that ended Jan. 31, according to Refinitiv consensus estimates:

    • Earnings per share: $1.71, adjusted, vs. $1.51 expected
    • Revenue: $164.05 billion vs. $159.72 billion expected

    Walmart reported a net income of $6.28 billion, or $2.32, up from $3.56 billion, or $1.28, a year earlier. 

    Revenue of $164 billion marked a 7.3% year-over-year increase.

    Same-store sales for Walmart U.S. rose 8.3%, excluding fuel. The key industry metric that includes sales from stores and clubs open for at least a year. E-commerce sales jumped by 17% year over year for Walmart U.S.

    The company is not only the nation’s largest retailer. It’s also a grocery powerhouse, a factor that has steadied sales and driven foot traffic as Americans watch the budget because of high inflation. 

    Walmart’s reputation for value has helped the retailer – as has its large grocery business. It is the largest grocer in the country by revenue. 

    At Sam’s Club, same-store sales rose 12.2%, excluding fuel.

    Shares of Walmart closed on Friday at $146.44, bringing the company’s market cap to nearly $395 billion. The company’s shares are up about 3% so far this year, underperforming the S&P 500’s approximately 6% gain during the same period.

    This is breaking news. Check back for updates.

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  • Nordstrom Report Hints at  Weaker Spending by Wealthy Shoppers

    Nordstrom Report Hints at Weaker Spending by Wealthy Shoppers

    Nordstrom’s holiday season sales were softer than prepandemic levels, the company said.


    Craig Barritt/Getty Images for Nordstrom

    If
    Nordstrom’s
    latest sales update is anything to go by, high-income shoppers are finally starting to feel the pinch of a slowing economy.

    The luxury department store, whose product lineup is aimed mainly at wealthier people, said late on Thursday that holiday sales were softer than hoped. It is the latest retailer to warn that consumers took a more cautious approach to holiday shopping in 2022.

    “The holiday season was highly promotional, and sales were softer than prepandemic levels,” said CEO Erik Nordstrom in a news release late Thursday. “While we continue to see greater resilience in our higher income cohorts, it is clear that consumers are being more selective with their spending given the broader macro environment.”

    Shares of Nordstrom (ticker:
    JWN
    ) were largely unchanged in early Friday trading, with a gain of 0.1% to $17.47.

    The company also updated its financial forecasts for fiscal 2022, the 12 months ending January 2023. It now expects revenue growth to be at the low end of the range of 5% to 7% it had forecast. Holiday sales fell by 3.5% in 2022, driven by a 7.6% decline in the company’ Nordstrom Rack banner and a 1.7% decrease in core Nordstrom sales.

    Nordstrom also said that the need to sell off outdated inventory weighed heavily on profit and margins. Adjusted earnings per share will range between $1.50 and $1.70, compared with the company’s prior call for $2.30 to $2.60. The consensus call among analysts surveyed by FactSet was for earnings to land at $1.81 for fiscal 2022.

    Adjusted earnings before interest and taxes margin will be 3.1% to 3.3%, compared with the 4.3% to 4.7% management had predicted.

    While costly to the bottom line, discounting heavily during the holiday season may actually be better for Nordstrom in the long run. The company expects year-end inventory levels to be down by a double-digit percentage compared with last year, putting them roughly at 2019 levels.

    “We believe this reduction, coupled with cleaner inventory (~flat to 2019), may actually have been better than feared,” wrote BMO Capital Markets analyst Simon Siegel in a research note. Siegel maintained a Market Perform rating and trimmed his target for the stock price to $20 from $23.

    Still, it isn’t an easy time to be a department store. Nordstrom’s announcement comes weeks after
    Macy’s
    provided investors with a similar update, saying sales would come in at the low to middle end of the range it had forecast as a result of unexpected lulls in demand outside of the peak shopping weekends.

    On Wednesday, the Census Bureau reported that department stores’ retail sales fell by 6.6% in December from November, and were down 0.6% from December 2021.

    Analysts have also expressed concern about what Nordstrom’s guidance means for demand from high-end consumers, whose buying has remained fairly resilient despite macroeconomic challenges.

    For
    Piper Sandler
    ‘s Edward Yruma, who the revision indicates that high-income shoppers may be “undergoing a cyclical slowdown,” driven by layoffs in white-collar industries, a volatile stock market, and a weak housing market. He maintained a Neutral rating on the stock.

    Write to Sabrina Escobar at sabrina.escobar@barrons.com

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