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Tag: Move It

  • MOVE IT accelerates riders’ professional, personal growth with ‘Tropang May Malasakit’ program

    MOVE IT accelerates riders’ professional, personal growth with ‘Tropang May Malasakit’ program

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    Aligned with its mission to foster sustainable and impactful livelihoods for its rider-partners, homegrown motorcycle taxi provider MOVE IT has launched the “Tropang May Malasakit” Program — an initiative tailored to enhance the welfare and bolster support for the “Kuya and Ate ng Kalsada.”

    This comprehensive rider-partner welfare and engagement program offers a healthy cadence of rewards and support services to riders, including health insurance, financial assistance, and access to training and development programs to safeguard their well-being and professional growth. 

    “Our rider-partners often share a common reality, they are the primary breadwinners for themselves and their families. We are committed to providing comprehensive support for drivers by offering them health insurance, financial assistance, and opportunities for skill development. We believe that having these initiatives in place better equip our rider-partners to attain social security for themselves and their loved ones,” MOVE IT general manager Wayne Jacinto said. 

    Bridging Financial Gaps, Fostering Social Security

    Recognizing the riders’ lack of access to traditional financial institutions and services, MOVE IT has partnered with GrabFinancial Group Philippines to offer the micro-financing product “Ka-Tropa Cash Loan”. This loan, exclusively available to MOVE IT rider-partners, offers accessible financing with flexible repayment terms, providing a practical solution to their financial needs. 

    Promising quick disbursement as fast as 24 hours, Ka-Tropa Cash Loan serves as a lifeline for rider-partners who need to finance essentials such as tuition fees, vehicle maintenance and repairs, and even entrepreneurial capital. The seamless experience is made possible by the efficient assessment process of application which involves the riding record of the applicant, their earning potential, and credit score with GrabFinance. 

    The Ka-Tropa Cash Loan has also been thoughtfully designed to offer an easy-pay repayment experience, with flexible payment terms that can be as low as PHP50 per day. By opting in for daily automatic deductions, rider-partners get to settle their loans worry-free. 

    To enhance the confidence of rider-partners and ease their worries while on the road, MOVE IT also tapped Manulife to provide Platinum and Gold-tier riders with health and life insurance of up to PHP1,000,000. Through this, the Kuya and Ate ng Kalsada are reassured of added support should they face untoward incidents on the road. The Manulife insurance package is on top of the existing free accident and InLife medical coverage, and food and fuel vouchers provided to rider-partners. 

    MOVE IT has also announced tech updates to its driver app, which are geared at boosting the productivity of rider-partners on the road. One of these exciting updates is the introduction of a visualized Heat Map. This innovative feature identifies high-demand areas, enabling rider-partners to strategically position themselves and improve their booking acceptance rate.

    Other technologies highlighted during the event include the Auto-Accept feature, which streamlines the booking process within the driver app, allowing riders to concentrate more on their driving. Another beloved feature by rider-partners is Set Destination, which enables riders to pinpoint where they are headed so they are effectively matched with passengers traveling along the same route. 

    All of these new tech features are geared at making every minute count for rider-partners to help them optimize their earnings capacity.

    “MOVE IT is committed to professionalizing the habal-habal sector by providing top-tier tools and solutions to our valued rider-partners and Tropang May Malasakit is just one of the programs that allows us to fully support their long-term journey towards giving their families a better future,” Jacinto said. 

    During the same conference, Jacinto emphasized MOVE IT’s unwavering commitment to the safety of its passengers and rider-partners. This commitment is particularly evident in the Malasakit sa Biyahe Program, a focused initiative under the broader Tropang May Malasakit. MOVE IT is enhancing its dedication to safety by introducing new road safety features, establishing more efficient reporting mechanisms, and implementing comprehensive skills assessment and development programs.

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    Gadgets Magazine 4

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  • MOVE IT launches ‘Malasakit sa Biyahe’ safety and protection program

    MOVE IT launches ‘Malasakit sa Biyahe’ safety and protection program

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    Homegrown motorcycle taxi company MOVE IT strengthens its commitment to providing safe and secure transportation to its passengers and rider-partners.

    The two-wheel ride-hailing platform has launched its ‘Malasakit sa Biyahe’ Safety and Protection Program —  a multi-pronged initiative focused on key safety elements such as skills assessment and development; technology and report mechanisms; and rider and vehicle roadworthiness. 

    MOVE IT general manager Wayne Jacinto shares: “Bilang isa sa mga participants ng Motorcycle Taxi Pilot Study, isang napakahalagang aspeto ng aming serbisyo sa MOVE IT ang kaligtasan — hindi lamang ng aming mga pasahero kundi pati ng bawat Kuya at Ate ng Kalsada. Hindi lamang po pangako ang ‘kaligtasan’ para sa amin; bagkus ito ay bahagi na ng aming prinsipyo. Kaya patuloy ang ating pagpapalawig ng mga programa, alituntunin at tech features upang  mas mapaigting ang  kaligtasan ng ating bawat biyahe. Malayo na ang ating narating pagdating dito at patuloy pa tayong mag-iimprove para sa bawat pasaherong patuloy na nagtitiwala at tumatangkilik sa aming serbisyo, at maging sa mga riders na umaasa  sa MOVE IT para sa kanilang pang-araw-araw na kabuhayan.”

    Prioritizing Skills Assessment and Development

    Col. Edison “Bong” Nebrija from the MMDA, and MOVE IT General Manager Wayne Jacinto conduct a Road Safety Skills Assessment and Development session for MOVE IT rider-partners.

    Foundational to its safety and security principle is the assessment and development of the skillset of its rider network. Before onboarding, every aspiring MOVE IT rider-partner undergoes a rigorous identification; and skills and vehicular roadworthiness assessment process. Rider-partners are now also required to do an annual mandatory retraining and vehicle inspection. 

    Believing in the transformative impact of continuous education, MOVE IT has also partnered with various organizations and agencies in the implementation of capacity-building programs. These sessions cover topics such as road safety, passenger handling, and vehicle maintenance. The moto-taxi platform has sealed partnerships with MMDA, PNP, and CEMEX in the pursuit of these programs.  

    The company also recently announced its very first MOVE IT Kaligtasan Center, which is located at the MOVE IT-Grab Warehouse in Marikina. This is a designated facility for all skills development and assessment activities and will soon evolve to house dedicated help desks for rider and passenger concerns — effectively growing multi-channel help centers and consumer assistance channels. The homegrown moto-taxi platform is set to establish more Kaligtasan Centers in different cities in 2024. 

    Lastly, to ensure accessibility to its educational curriculums, MOVE IT offers its rider partners access to its very own MOVE IT Academy – an in-app online learning platform featuring safety-focused e-learning content. As of March 2024, 150,000 safety courses on MOVE IT Academy have been completed by rider-partners. 

    Leveraging Cutting-Edge Technology in Ensuring Safe Rides

    MOVE IT, with its strategic partnership with leading super-app Grab, has pioneered several in-app features for passengers and its rider-partners geared at ensuring their safety and security on the road. With these user-friendly and readily accessible features, riders and passengers can go through rides with an extra layer of safety and added confidence. 

    • Share My Ride: This feature allows riders and passengers to share their live location with colleagues and loved ones for easy tracking. A Share My Ride link can be disseminated by the user via different messaging apps and platforms.
    • Emergency SOS Button: This feature promptly connects users with local authorities and law enforcement, guaranteeing immediate response and assistance when required.
    • Manage Emergency Contacts: An exclusive feature on MOVE IT, this functionality allows users to store multiple family and emergency contacts for easy access and speed dial during emergencies.

    With MOVE IT’s commitment to safety extending even after the ride, passengers also have access to the reporting mechanism ‘Report an Issue’ via the Activity Tab. Passengers just need to click the specific transaction they wish to file a report on and indicate the necessary details of their concern. On the driver app, a ‘Passenger Rating’ feature allows rider-partners to rate and provide feedback on the conduct of the passenger. Through this feature, MOVE IT can investigate any reported misconduct by some passengers and assist riders accordingly. 

    Leveraging its community of rider-partners, the motorcycle taxi service has also established ‘Ka-MOVE IT Emergency Responders’ — a league of MOVE IT riders trained by the platform and the Philippine Red Cross to conduct basic first aid and situation assessment. Connected via various communication channels, the Emergency Responders serve as invaluable on-the-road assets when incidents happen, therefore exponentially growing the capacity of the platform to conduct immediate aid to all concerned. 

    Passengers and riders are also encouraged to contact the 24/7 MOVE IT Safety Hotline at 02-8883-7109 for any incidents encountered on the road. 

    A Strong and Continuously Improving Safety Scorecard

    Published in 2023, the MOVE IT Passenger Manifesto stresses the deep commitment of MOVE IT to safety: Laging Kaligtasan ang Una Sa Lahat. As a long-standing principle of the platform, safety remains of paramount importance. This is attested to by its continuously improving scorecard. Touting its professionally trained and fully capable rider fleet, and its 24/7 incident response team; the platform currently maintains a 99.998% safety record and a less-than 30-minute average incident response time. 

    And it does not end here. The Passenger Manifesto endures with a bigger promise, which is Laging Nagsusumikap Para Mas Mapaganda ang Serbisyo Namin. This commitment to optimization pushes MOVE IT to offer safe, reliable, and honest rides every single day — elevating the standards in the local moto-taxi industry to the benefit of every commuter and rider.

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    Gadgets Magazine 17

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