ReportWire

Tag: money transfer

  • Stablecoins may offer a faster, cheaper way to send money overseas – MoneySense

    [ad_1]

    Stablecoins promise fast, low-cost international transfers

    Stablecoin advocates, however, think they can help. “You can quickly send money anywhere in the world for less than a penny,” said Didier Lavallee, chief executive of digital asset company Tetra Trust Co., on the promise of so-called stablecoins.

    Unlike often-volatile cryptocurrencies, whose prices are based on speculation, stablecoin issuers hold assets (mostly U.S. treasuries) to back up their value, making them a much more reliable way to hold, and send, funds.

    Lavallee, who is working to bring a Canadian dollar-pegged stablecoin to market, said he doesn’t expect them to be used for everyday purchases like buying a cup of coffee. Instead, they’re more relevant for the estimated 20% of Canadians who send money abroad. “If you’re doing remittances or sending money to your family in another country, then this kind of token will be specifically interesting to you, because that’s going to be one of our big use cases.”

    Potential savings come with steep learning curves and fraud risk

    But while stablecoins are touted as a potentially cheap way to send money abroad, there are important considerations to keep in mind.

    One of the biggest questions is familiarity and comfort with the programs needed to send, and receive, the tokens. “A lot of people, most people I would even say, just have no clue how to use coins or crypto in general,” said Enoch Omololu, a money expert at Savvy New Canadians. “They’re just not knowledgeable enough to use it, either on the sending end, or on the recipient’s end.”

    Omololu excluded stablecoins from a recent report he prepared on the best remittance options because of their added complexity, as well as increased chances of fraud, email scams, and losing the money forever if sent to the wrong wallet address. “It just opens a new world of risk,” he said. 

    The best crypto platforms and apps

    We’ve ranked the best crypto exchanges in Canada.

    Big names back efforts to simplify digital payments

    Stablecoin infrastructure does keep improving to help minimize potential problems though, said Lavallee. Tetra itself has secured investments from the likes of Wealthsimple, ATB Financial, National Bank, and Shopify, some of whom are working on ways to simplify the process.

    “You can open a Wealthsimple account, and you’re basically a few clicks away from buying a U.S. stablecoin, and then sending that stablecoin,” said Lavallee. “All you really need is the other party that’s receiving the money to have a digital wallet that can accept the underlying token, which is pretty plain vanilla stuff to do now.”

    Article Continues Below Advertisement


    While it can be fairly straightforward—and cheap—to send stablecoins for those familiar with the platforms, moving money on and off the system adds costs. Crypto-trading platforms charge a range of fees to buy and sell those stablecoins, which can vary as much as they do at conventional currency exchange outfits. 

    There are also more dedicated routes to buying stablecoins like Paytrie in Canada, which accepts e-transfer payments and charges a 0.6% fee on buying and selling, plus some additional costs depending on which blockchain is being used. 

    Omololu said he’s sent funds through stablecoins and it’s worked perfectly every time, but that it can get complicated if someone wants to convert the money into a local currency. “It can be cumbersome, if you want to spend it like cash.”

    Traditional remittance services remain competitive

    The full costs mean stablecoins can provide an option for sending money, but might not be the best choice for many.

    Money transfer company Wise said it’s always open to explore new technology options to send money, but with a global average price per transaction of around 0.54%, its existing platforms compete well. “The reality right now is that the cost of moving money using stablecoins is actually still higher than just using Wise on most routes,” said Ankita D’Mello, principal product manager at Wise, in a statement. 

    With stablecoins adding one more choice to the many on offer to send money, Omololu recommends narrowing down the options with three key questions. First would be looking at which options service the country you want to send money to, since there’s often limitations. Next might be looking at transfer times, as they can vary from nearly instant to several days. And third would be comparing the whole cost of the transfer, including any upfront fees as well as fees hidden in inflated exchange rates.  

    And while it can be daunting to sift through all of the options, it’s better than in the past where the choices were so limited that people weren’t as aware of how much extra they were paying.

    “More people are actually aware that they are losing money by going through the traditional routes,” said Omololu. “A lot of people are interested in finding out about apps they can use, like cheaper ways to send money abroad, faster ways to send money abroad as well as safe ways to send money abroad.”

    [ad_2]

    The Canadian Press

    Source link

  • What to do if you’re a victim of bank account or credit card fraud – MoneySense

    What to do if you’re a victim of bank account or credit card fraud – MoneySense

    [ad_1]

    Interac e-Transfer is generally a safe way to send money in Canada. In fact, “for every $100 spent across the Interac Debit and e-Transfer networks, less than $0.02 was lost to fraud [in 2021],” according to Interac.

    Regardless, fraud happens. E-Transfer fraudsters generally use text or email channels to exploit victims. Some examples of fraud in Canada include:

    • Tax refund or government relief scams
      A fraudulent “deposit” of an income tax refund or government financial support is sent to access banking information.
    • Lottery scams
      The fraudster requests the provision of sensitive information or a prepayment of an administration fee.
    • Rental scams
      Someone pretends to be collecting rent on behalf of your landlord or offers a nice apartment for rent at a low price and requests a deposit to secure it.
    • Fraudulent sales
      Typically through an online marketplace, someone may request prepayment for a hard-to-find or rare item and then never send it to the buyer.
    • Relationship scams
      Someone impersonates a family member, coworker or romantic interest and asks for money for an emergency.
    • Work from home ads
      An applicant is asked to prepay for supplies, training or some other work-related expense for a fake job.
    • Hacking an email account
      Scammers find emails containing security questions and answers, and then intercept Interac e-Transfers and deposit the funds to their own accounts.

    If the fraudsters were able to send transfers directly from your account, William, it sounds like they were able to hack into your online banking. This may have been from a phishing text, email or website that tricked you into entering your bank login details and allowed the fraudsters to access your account afterwards.

    How do you report bank account fraud?

    According to the Canadian Anti-Fraud Centre (CAFC), the first things to do when you are a victim of fraud are:

    1. Contact your financial institutions
      Put flags on all of your accounts, even at other financial institutions. You should change your passwords.
    2. Contact the police
      Report the incident to the police and update them on any further developments.
    3. Report the incident
      Contact Canada’s two credit bureaus: TransUnion and Equifax. You can consider credit monitoring that reports suspicious credit activity to you. You should also contact the CAFC by phone at 1-888-495-8501 or using its online Fraud Reporting System.

    What do banks consider unauthorized transactions?

    It sounds like you have done all the right things so far, William. As far as the bank’s responsibility, each financial institution may have different definitions of what constitutes an unauthorized transaction. You have to check your debit card or credit card agreements to see the terms, which could include restrictions on how long after the transaction occurred that the financial institution will take responsibility. That may be where you are running into trouble.

    According to the Financial Consumer Agency of Canada (FCAC), you may be responsible for losses in cases when you:

    • Use your date of birth or telephone number as your PIN.
    • Shared your card’s PIN with someone, including a family member.
    • Keep a written record of the PIN “in proximity to” the card, including writing your PIN on the back of the card.
    • Did not report your card as being lost or stolen in the amount of time specified in your card agreement.
    • Refuse to cooperate in an investigation of unauthorized use.
    • Made fraudulent deposits with your card.
    • Did not take the necessary steps to protect your pin.

    If you haven’t had luck dealing with your bank directly, William, you can contact the Ombudsman for Banking Services and Investments at 1-888-451-4519 or [email protected].

    You could speak with a bank fraud litigation lawyer to see if they can help. An initial consult might confirm whether you have a case or if there are further steps you can take.

    [ad_2]

    Jason Heath, CFP

    Source link

  • Félix Pago and Mercado Pago México Join Forces to Transform Cross-Border Remittances for Latin American Families

    Félix Pago and Mercado Pago México Join Forces to Transform Cross-Border Remittances for Latin American Families

    [ad_1]

    Innovative partnership between Félix Pago and Mercado Pago México brings a seamless, secure, and cost-effective remittance solution to Latin families in the US.

    Silicon Valley-based fintech startup Félix Pago is proud to announce a groundbreaking partnership with Mercado Pago México, the leading financial services provider in Latin America. This collaboration aims to revolutionize the way Latin families in the US send money to their loved ones back home, offering a fast, secure, and affordable solution through a seamless WhatsApp-based remittance platform.

    The partnership between Félix Pago and Mercado Pago México will empower Latin families to manage their finances more efficiently and cost-effectively, providing numerous benefits for both senders and receivers. With a simple WhatsApp conversation, users can send money instantly, with a low transfer fee of just $2.99.

    Félix Pago Co-Founder Bernardo Garcia said, “Our remittance service on WhatsApp leverages the power of cryptocurrency to enable real-time transactions. We’ve made the process incredibly simple. People just open their WhatsApp, which is already in the hands of 70% of those sending money, and message us like they would anyone else. For recurring customers, the entire transaction takes about 40 seconds to complete, and the money is always delivered instantly.”

    As part of this partnership, recipients will gain access to Mercado Pago México’s comprehensive financial ecosystem, which includes digital accounts with annual yields over 10%, debit cards, online payments, personal loans, and exclusive discounts. This inclusive financial environment will help Latin families improve their financial well-being and overall quality of life.

    Manuel Godoy, co-founder and CEO at Felix Pago, explains, “Partnering with Mercado Pago will help us accelerate our mission to help Latinos in the US send money back home. The beneficiaries of remittances will be able to use the funds as they see fit leveraging Mercado Pago’s platform. Our users will now have more options to provide care for their families.” 

    To celebrate the launch of this partnership, Félix Pago is offering a special promotion of three free transfers to Mercado Pago accounts per user.

    About Félix Pago

    Félix Pago is a Silicon Valley-based fintech startup on a mission to simplify cross-border remittances for Latin American families. Its user-friendly service, accessible through WhatsApp, provides a fast, secure, and affordable way for users to send money to loved ones in other countries. Since its launch in 2022, Félix Pago has rapidly gained popularity among Latin American communities in the United States.

    About Mercado Pago

    Mercado Pago is the largest fintech company of Latin American origin in the region. Founded in 2003, it provides the most comprehensive ecosystem of financial solutions for companies, startups, or individuals who want to manage their money safely, easily, and conveniently, with a wide range of possibilities in Argentina, Brazil, Chile, Colombia, Mexico, Peru, and Uruguay. Currently, it processes more than 15 million transactions per day.

    Source: Felix Pago

    [ad_2]

    Source link

  • Felix Pago Inks Long-Term Partnership With Checkout.com to Make Remittances to LatAm as Easy as Sending a WhatsApp Message

    Felix Pago Inks Long-Term Partnership With Checkout.com to Make Remittances to LatAm as Easy as Sending a WhatsApp Message

    [ad_1]

    WhatsApp-Based Remittance Solution Finds an Innovative Partnership to Revolutionize Money Transfers to Latin America

    Chat-based remittance technology provider Felix Pago and global payments solution provider Checkout.com have partnered to enable real-time remittances from the United States to Latin America.

    To bring the benefits of Artificial Intelligence technology to consumer remittances, Felix Pago has developed a way for consumers to initiate transactions in WhatsApp, a Meta-owned chat service with broad adoption among Latino communities, that are funded via Checkout.com for fast cross-border transfers.

    Manuel Godoy, co-founder and CEO at Felix Pago, explains, “We are on a mission to build the easiest, most reliable, and most convenient experience in the world for Latinos to send money abroad. Naturally, we need to leverage the best payment infrastructure available. 

    “Our partnership with Checkout.com makes it possible to offer a seamless payment experience at a cost that allows us to pass savings to the hard-working immigrants who make a tremendous effort to support their families but are poorly served by traditional providers and antiquated payment rails.” 

    Commenting on the partnership, Zack Levine, Vice President and Head of Revenue for North America at Checkout.com, said, “We are delighted to partner with Felix Pago to deliver real-time remittances to more consumers in the U.S. We provide flexibility, scalability, and seamless integration, ensuring a secure and compliant experience that is both reliable and cost effective. The ability for loved ones to send money abroad can be a real game-changer for many who are trying to make ends meet. As these types of money transfers become increasingly vital, we take pride in offering a comprehensive solution at a time when people need it most.”

    During 2022, remittances from the U.S. to Latin America and the Caribbean had an annual growth of 9.3%, amounting to a record $142 billion, a new record according to The World Bank.

    However, facilitating cross-border payments through traditional payment rails entails multi-day settlement times and complex correspondent banking relationships. The costs of these operations are passed on to consumers by way of high fees and poor exchange rates. 

    How does Felix Pago work to send money to Mexico?

    To send money to Mexico from the United States, users must send a message to Felix Pago via WhatsApp. The chat-bot keeps track of who receives the money, the amount and if they want the beneficiary to receive the money in cash or in a bank account. After providing these details, the user submits the payment. Once the process is finished, the Felix bot sends a receipt with the details of the transaction. The user doesn’t need to download an app and a transaction can take as little as 40 seconds. 

    This is possible thanks to the fact that the platform uses artificial intelligence and blockchain technologies to make the process fast and easy. “In the event that the person needs personalized attention, Felix Pago offers a friendly Spanish-speaking team to help customers when they need to talk to someone to answer any questions,” Godoy added. 

    About Felix Pago

    Felix Technologies Inc. is a financial technology company founded in 2020 by Manuel Godoy and Bernardo Garcia, two immigrants with the mission to offer the best experience in the world for Latinos in the U.S. to send money back home. Felix Pago is backed by leading venture investors including Global Founders Capital, Wollef, H20 Capital, and Switch VC and angel investors including Davis Smith, Mike Levinthal, and many others. 

    About Checkout.com

    Checkout.com is a global payments solution provider that helps businesses and their communities thrive in the digital economy. Purpose-built with performance, scalability and speed in mind, our modular payments platform is ideal for enterprise businesses looking to seamlessly integrate better payment solutions. With a global team spread across 19 offices worldwide, we offer innovative solutions that flex to your needs, valuable insights that help you get smart about your payments’ performance, and expertise you can count on as you navigate the complexities of an ever-shifting world. Find out more at www.checkout.com.

    Source: Felix Pago

    [ad_2]

    Source link

  • Zelle money transfer problems fixed at Bank of America. Customers were fuming

    Zelle money transfer problems fixed at Bank of America. Customers were fuming

    [ad_1]

    Bank of America notified customers Wednesday of possible delays for transactions made via digital payment network Zelle.

    Bank of America notified customers Wednesday of possible delays for transactions made via digital payment network Zelle.

    Bloomberg

    Bank of America experienced delays in online transactions conducted via Zelle for much of the day Wednesday, but those problems were resolved by the afternoon, the bank said.

    On outage tracker DownDetector.com, irate customers reported missing funds and unexpected negative balances due to problems with the digital payment network.

    “Zelle transactions made between January 14th and January 17th may be delayed in occurring and posting to accounts as requested,” the Charlotte-based bank said in an online notice, displayed when customers log into their bank accounts on Wednesday. “Transfers will be completed and will appear in your account activity and balances as soon as possible.

    “We apologize for any delay or inconvenience.”

    Bank of America declined to say what caused the outage, when asked by The Charlotte Observer.

    The initial delay surprised account holders, many of whom took to Twitter and other social media to air their grievances. Some said the delay had caused their bank account to slip into the red.

    “So cool how @BankofAmerica magically disappeared a large Zelle transaction that HAD ALREADY POSTED and I had used to pay bills,” one user posted. “Now I’m extremely in debt in my checking and I can’t get ahold of them. Unbelievable.”

    Zelle users frustrated with delays

    Customer reports of outages at Bank of America spiked on Wednesday morning, according to Down Detector.

    “I woke up this morning to a negative balance. There is no way to speak to a customer service agent,” one user commented on the site. “This problem needs to be fixed immediately so (I) can have access to my funds!”

    Another user wrote that she’d seen transferred funds disappear after using them to pay bills. She now has those funds back.

    “(But) unfortunately 3 payments that went out yesterday after Zelle was in there (Car Payment, Car Insurance and Cell phone/Internet) all have been returned,” the user wrote. “This is not good. Now I have to call all these places and explain.”

    Zelle1.jpg
    Zelle is a peer-to-peer payment network similar to PayPal or Venmo that lets users send money from their online accounts to people at different banks.

    What is Zelle?

    Zelle is a peer-to-peer payment network similar to PayPal or Venmo. It allows users to digitally send money from their account to users at different banks.

    Created in 2017, the network is operated by Early Warning Services LLC, a company co-owned by seven banks: Bank of America, Wells Fargo, JP Morgan Chase, Truist, U.S. Bank, PNC and Capital One. But many other banks use Zelle — a total of more than 1,700.

    Zelle is now the country’s most widely used money transfer service, with more than double Venmo’s payment volumes, MarketWatch reported in October.

    Unlike Venmo, CashApp or other similar services, Zelle transfers money instantaneously from bank account to bank account with no entity in between.

    Zelle controversies and problems

    The payment service also has been the subject of heightened scrutiny over the last several months, with legal advocates and lawmakers pointing to growing rates of fraud on the app.

    In a Senate banking committee hearing in September, Sen. Elizabeth Warren chided bank executives for not responding to her request for data on the number of fraudulent Zelle transactions reported.

    “You built the system, you profit from every transaction on the system and you tell people that it is safe. But when someone is defrauded, you claim that’s the customer’s problem,” the Massachusetts Democrat told the CEOs of America’s largest banks during the hearing.

    Warren has continued her criticism of Zelle, tweeting as recently as Tuesday that she would continue to press banks on the issue.

    “Zelle is a money-making bonanza for sophisticated scammers and fraudsters,” the senator wrote. “The big banks that own and operate the platform have a lot more work to do to make victims whole and protect consumers from future harm — so I’m going to stay on it.”

    In November, Bank of America was the subject of a federal lawsuit claiming it marketed Zelle services as easy, safe and secure in large part because it was “backed by banks.”

    Instead, the suit argued, Zelle comes with a high risk of fraud for consumers and little chance of being paid back by the bank if customers get scammed.

    Capital One and TD Bank have faced similar legal challenges regarding their use of the payment network. Both suits said the banks marketed Zelle as safe without sufficiently warning customers about fraud risks.

    And late last year, The New York Times reported that the banks behind Zelle had prepared a major rule change in 2023 that would compensate more customers who fall victim to scams. That would reverse the current policy which often sticks account holders with such losses, the Times reported.

    This story was originally published January 18, 2023 11:48 AM.

    Related stories from Charlotte Observer

    Hannah Lang covers banking, finance and economic equity for The Charlotte Observer. Her work has appeared in The Wall Street Journal, the Triangle Business Journal and the Greensboro News & Record. She studied business journalism at the University of North Carolina at Chapel Hill and grew up in the same town as her alma mater.

    [ad_2]

    Source link