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Tag: mobile and cellular telephones

  • iPhone 15 hits shelves around the world. Here’s what you need to know | CNN Business

    iPhone 15 hits shelves around the world. Here’s what you need to know | CNN Business

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    CNN
     — 

    Apple’s iPhone 15 lineup hit stores Friday as people waited in long lines across China, Europe and the US to be among the first to get their hands on one of the company’s next-generation smartphones.

    Leading up to launch day, analysts at firms such as Wedbush Securities have reported iPhone 15 pre-orders tracking much stronger than originally expected, with a heavy demand on its premium iPhone 15 Pro offerings, especially the Pro Max. Delivery and shipment times have moved to late October through mid-November for various Pro models.

    The new iPhones come as Apple’s sales fell for the third consecutive quarter last month. iPhone revenue came in at $39.7 billion for the quarter, marking an approximately 2% year-over-year decline, as people update their devices less often.

    According to Wedbush estimates, about 250 million iPhones have not been upgraded in more than four years. Advancements made to the processor and camera system, along with discounts from mobile carriers, could be more than enough reason for people to finally upgrade this year.

    The iPhone 15 Pro starts at $1,099, and the iPhone 15 Pro Max starts at $1,199. Apple’s entry level iPhones, the iPhone 15 and iPhone 15 Plus, cost $799 and $899, respectively.

    Here’s a closer look at what’s new:

    The latest iPhones are packed with subtle but significant design changes. To start, the iPhone 15 Pro and iPhone 15 Pro Max now feature a titanium casing, allowing the design to be slimmer and thinner than before.

    Other design changes on the premium models include a more-advanced 48 megapixel main camera with a larger sensor and a new telephoto lens for 5x optical zoom camera, exclusively on iPhone 15 Pro Max. The new Pro models’ design also features contoured edges and a customizable Action button, which gives the ring/silence button additional controls, from starting a voice memo to writing a note. The Pro line comes in four colors: white, black, natural and blue.

    Meanwhile, the basic iPhone 15 phones now include updated image stabilization for taking photos and videos, 2x optimization and updated portraits with richer color and better low-light performance. They will also come with the “Dynamic Island” tool — home to alerts, notifications and other controls, in place of the notch — which were previously only available on the iPhone 14 Pro.

    Citizens get in long lines as Apple's latest mobile phone line-up iPhone 15 goes on sale in Doha, Qatar on September 22, 2023.

    The iPhone 15 lineup also includes an Ultra-Wideband chip to power a handful of new features, including one that makes it easier to find friends who share their location in crowded areas.

    The iPhone 15 comes in 5 colors (white, black, pink, green and yellow) and in two sizes: A 6.1-inch screen for the iPhone 15 and 6.7 inches for iPhone 15 Pro.

    Perhaps the biggest change coming to the iPhone 15 models is that they will now use a USB-C charging cord, ending an 11-year run with Apple’s proprietary Lightning charging cable.

    Now Apple customers can use the same USB-C chargers to power their iPhones, iPads and Mac computers — no more scrambling to find the right charger for each device. Apple said a dedicated USB-C controller will allow for transfer speeds of up to 20 times faster than with USB-2 technology for the iPhone 15 Pro.

    A USB-C port is seen on a display model as customers purchase iPhone 15 handsets at the Apple Store on September 22, 2023 in London, England. After Apple's announcement of the iPhone 15 series on September 12, including the iPhone 15, iPhone 15 Plus, iPhone 15 Pro, and iPhone 15 Pro Max, the highly anticipated lineup is now available for in-store pickup starting today.

    The switch comes less than a year after the European Union voted to approve legislation to require smartphones, tablets, digital cameras, portable speakers and other small devices to support USB-C charging by 2024. The first-of-its-kind law aims to pare down the number of chargers and cables consumers must contend with when they purchase a new device, and to allow users to mix and match devices and chargers even if they were produced by different manufacturers.

    Apple is also selling a $29 USB-C Lightning adapter to let people connect their existing Lightning accessories to a USB-C-enabled iPhone or iPad to charge or share data.

    The company told CNN that iPhone users can recycle their old Lightning chargers via its in-store recycling program.

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  • Wall Street Journal: China bans use of iPhones for government officials | CNN Business

    Wall Street Journal: China bans use of iPhones for government officials | CNN Business

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    Hong Kong/New York
    CNN
     — 

    China has banned the use of iPhones for central government officials, The Wall Street Journal reported, citing unnamed people familiar with the matter.

    The WSJ reports that managers have been notifying staff of the ban via chat groups or meetings.

    CNN has reached out to China’s Ministry of Foreign Affairs and Apple (AAPL), but has not received a response.

    A source who regularly deals with Chinese central government agencies told CNN that Chinese officials had already been following an unwritten rule of shunning iPhones for months despite the absence of a formal policy. The source asked not to be named due to the sensitivity of the subject.

    Last June, CNN reported that some Chinese government ministries had banned Teslas from entering their premises over security fears.

    Apple CEO Tim Cook made a high profile visit to the country in March. China is a significant market and manufacturing center for the company, accounting for around 19% of its overall revenue.

    The iPhone ban for government officials may be retaliation for similar moves made by the US against Chinese tech, and could have a chilling effect on Apple and other large foreign brands with an established China presence.

    China’s Huawei and ZTE have long been subject to US restrictions. And in November 2022, the Biden administration banned approvals of new telecommunications equipment from both companies because they pose “an unacceptable risk” to US national security.

    TikTok has also been banned from devices issued by multiple US institutions, including the House of Representatives, the City of New York, Montana, New Jersey, Ohio, Texas and Georgia, over concerns that the Chinese government could have access to users’ data through its Chinese parent company, Bytedance.

    — CNN’s Beijing bureau contributed to this article.

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  • ‘Where is the phone?’ Huawei keeps quiet about Mate 60 Pro but takes aim at Tesla | CNN Business

    ‘Where is the phone?’ Huawei keeps quiet about Mate 60 Pro but takes aim at Tesla | CNN Business

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    Editor’s Note: Sign up for CNN’s Meanwhile in China newsletter which explores what you need to know about the country’s rise and how it impacts the world.


    Hong Kong
    CNN
     — 

    Huawei has disappointed legions of fans — and US officials — eager to know more about its Mate 60 Pro smartphone, which has quickly become a symbol of the tech rivalry between the United States and China since it went on sale last month.

    Huawei’s consumer chief, Richard Yu, showed off a slew of new products including a tablet, smartwatch, earphones and even a challenge to Tesla (TSLA) on Monday, without going into detail about its flagship device, which has provoked calls in Washington for more sanctions against the Chinese tech and mobile giant.

    The United States has spent years trying to hobble Huawei’s ability to access the most advanced semiconductors, and the unveiling of its 5G phone in August has taken Western observers by surprise.

    The launch event became the most discussed topic on Chinese social network Weibo, racking up six billion views and 1.6 million posts. Meanwhile, a hashtag titled “#HuaweiConferenceWithoutMentioningMobilePhones,” trended on Weibo, with 24.5 million views.

    “You’re telling me there will be no talk about the phone?” one user wrote on the social network.

    “Where is the phone?” said another.

    Huawei quietly started selling the Mate 60 Pro in August, without a formal launch event or sharing full technical specifications.

    Yu said onstage that the company was “working overtime” to urgently produce devices in the Mate 60 series “to allow more people to buy and use our products.”

    But “today, we will not introduce” those devices, he added.

    At one point, Huawei whetted viewers’ appetite by unveiling a new premium collection called Ultimate Design, introduced by Hong Kong singer and actor Andy Lau.

    The line consists of a luxury smartphone and smartwatch. Few details were released, though the company said the watch was made using bars of real gold — giving it a hefty price tag of 21,999 Chinese yuan ($3,009).

    Ben Sin, an independent tech reviewer, said he was “baffled” as to why Huawei did not discuss its smartphones.

    The company “knows everyone wants to know more about the chip [in the Mate 60 Pro], so them not talking about it is almost like defiance,” he said.

    Analysts who have examined the handset have said it includes a 5G chip, suggesting Huawei may have found a way to overcome American export controls.

    Huawei, formerly the world’s second largest maker of smartphones, has been attempting a comeback in China’s smartphone market after being hit by US export restrictions, which were first imposed in 2019.

    The company’s woes later forced it to sell off its budget mobile brand, Honor, leaving it in bad shape.

    But it is starting to find its way back.

    The firm’s smartphone sales grew in China by 58% in the second quarter of this year, compared to the same period last year, according to Counterpoint Research. Its share of the Chinese market rose from 6.9% to 11.3% over that period.

    Ivan Lam, a senior analyst at Counterpoint, said Huawei benefited from “its high brand exposure to” wealthy Chinese consumers. Because of this, Huawei’s market share in China is expected to further grow in 2024, he added.

    Huawei’s new phone is a boon for the company and may even pose a challenge to Apple’s (AAPL) market share in China, Lam said.

    The Shenzhen-based company has seen a recent “surge in sales” for its Mate 60 series, with weekly sales almost tripling to 225,000 units, according to Counterpoint.

    Yu demonstrated a number of other new products, starting with the latest version of its MatePad Pro, describing it as the lightest and thinnest tablet of its kind in the world. He said the device had been 10 years in the making.

    In addition, the company unveiled a new smart TV, wireless earphones and other gadgets.

    Huawei also took an aggressive swipe at Tesla, saying it would release its first sedan, the Luxeed S7, in November. The car will surpass Tesla’s Model S “in every specification,” said Yu.

    The company plans to release the Aito M9, an SUV, in December. Huawei has partnered with Chinese automakers to produce the two previously announced electric vehicles.

    Yu also announced Huawei was “ready to launch” an updated operating system, HarmonyOS NEXT.

    The system will include “native applications,” Yu said, without elaborating.

    Speculation has mounted that Huawei may be building an operating system that won’t be compatible with any Android apps.

    Huawei did not immediately respond to a request for comment on the matter.

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  • South Korea’s Hynix is looking into how its chips got into Huawei’s controversial smartphone | CNN Business

    South Korea’s Hynix is looking into how its chips got into Huawei’s controversial smartphone | CNN Business

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    Hong Kong/Seoul
    CNN
     — 

    SK Hynix, a South Korean chipmaker, is investigating how two of its memory chips mysteriously ended up inside the Mate 60 Pro, a controversial smartphone launched by Huawei last week.

    Shares in Hynix fell more than 4% on Friday after it emerged that two of its products, a 12 gigabyte (GB) LPDDR5 chip and 512 GB NAND flash memory chip, were found inside the Huawei handset by TechInsights, a research organization based in Canada specializing in semiconductors, which took the phone apart for analysis.

    “The significance of the development is that there are restrictions on what SK Hynix can ship to China,” G Dan Hutcheson, vice chair of TechInsights, told CNN. “Where do these chips come from? The big question is whether any laws were violated.”

    A Hynix spokesperson told CNN Friday that it was aware of its chips being used in the Huawei phone and had started investigating the issue.

    The company “no longer does business with Huawei since the introduction of the US restrictions against the company,” it said in a statement.

    “SK Hynix is strictly abiding by the US government’s export restrictions,” the company said.

    Industry insiders said it was possible that Huawei had purchased the memory chips from the secondary market and not directly from the manufacturer. It’s also possible Huawei may have had a stockpile of components accumulated before the US export curbs kicked in fully.

    TechInsights had previously revealed that the “brains” of the phone were powered by a 5G Kirin 9000s chip made by China’s top chipmaker Semiconductor Manufacturing International Corporation, better known as SMIC.

    It is still examining the Mate 60 Pro and does not rule out the possibility of finding more components made by companies subject to US trade sanctions. So far, it has found that most of the phone’s components were provided by Chinese suppliers.

    Analysts have said the smartphone is a major breakthrough for China as it clashes with the United States over access to advanced technology.

    The development prompted two US congressmen, Mike Gallagher and Michael McCaul, to call on the White House – which is seeking more information about the phone – to further restrict technology export sales to Chinese companies.

    Huawei and SMIC have not replied to requests for comment.

    In 2019, the US government banned American companies from selling software and equipment to Huawei. It also restricted international chipmakers using US-made technology from working with the company.

    That is why, four years later, last week’s launch of the Mate 60 Pro shocked industry experts who didn’t understand how Huawei, which is headquartered in Shenzhen, would have the ability to manufacture such an advanced smartphone following sweeping efforts by the United States to restrict China’s access to foreign chip technology.

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  • Apple confirms that a bug and some apps are causing iPhone 15 models to overheat | CNN Business

    Apple confirms that a bug and some apps are causing iPhone 15 models to overheat | CNN Business

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    CNN
     — 

    Apple is working on a software fix following reports that some of its new iPhone 15 models are overheating.

    The company told CNN the current overheating issues are not a safety risk and will not affect the long-term performance of impacted iPhone models. It also emphasized that iPhones have internal protections for components to help regulate the temperature if it gets too high.

    Apple also told CNN there are several circumstances that are causing its next-generation lineup to heat up. User complaints started to circulate after the latest iPhones hit stores on September 22.

    “We have identified a few conditions which can cause iPhone to run warmer than expected,” Apple told CNN in a statement.

    To start, overheating can occur with some recently updated third-party apps, causing them to “overload the system,” the company said. Those apps include Instagram, Uber and arcade racing game Asphalt 9.

    “We’re working with these app developers on fixes that are in the process of rolling out,” Apple said in a statement.

    It also said it discovered a bug in iOS 17 impacting some users, and plans to roll out a software update to address the issue. It did not comment on when the fix will be made available.

    In addition, Apple said the device may feel warmer during the first few days after setting up or restoring the device because of “increased background activity.”

    Apple’s support page warns users that a device can get hotter when restoring it from a backup, using graphic-intensive apps, streaming high-quality video, and charging it wirelessly.

    “These conditions are normal, and your device will return to a regular temperature when the process is complete or when you finish your activity,” the company states on the website. “If your device doesn’t display a temperature warning, you can keep using your device.”

    The news comes as demand for the iPhone 15 appears strong. Leading up to launch day, analysts at firms such as Wedbush Securities reported iPhone 15 pre-orders tracking better than originally expected, with a heavy demand on its premium iPhone 15 Pro offerings, especially the Pro Max. Delivery and shipment times have moved to late October through mid-November for various Pro models.

    The new iPhones come as Apple reported in August that sales fell for the third consecutive quarter. iPhone revenue came in at $39.7 billion for the third quarter, marking an approximately 2% year-over-year decline, as users update their devices less often.

    But according to Wedbush estimates, about 250 million iPhones have not been upgraded in more than four years. Advancements made to the processor, camera and charging system, along with discounts from mobile carriers, could be more than enough reason for users to finally upgrade this year.

    The iPhone 15 Pro starts at $1,099, and the iPhone 15 Pro Max starts at $1,199. Apple’s entry-level iPhones, the iPhone 15 and iPhone 15 Plus, cost $799 and $899, respectively.

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  • Apple could be about to make the biggest change to the iPhone in 11 years | CNN Business

    Apple could be about to make the biggest change to the iPhone in 11 years | CNN Business

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    CNN
     — 

    Apple is set to unveil the iPhone 15 in just a few days, and it’s widely expected to come with a significant change.

    The iPhone 15 is heavily rumored to ditch Apple’s proprietary Lightning charger in favor of USB-C charging, marking a milestone for the company by adopting universal charging. The change could ultimately streamline the charging process across various devices — and brands.

    The switch would come less than a year after the European Union voted to approve legislation to require smartphones, tablets, digital cameras, portable speakers and other small devices to support USB-C charging by 2024. The first-of-its-kind law aims to pare down the number of chargers and cables consumers must contend with when they purchase a new device, and to allow users to mix and match devices and chargers even if they were produced by different manufacturers.

    “This is arguably the biggest disruption to iPhone design for several years, but in reality, it is hardly a dramatic move,” said Ben Wood, an analyst at CCS Insight.

    That’s because Apple

    (AAPL)
    has previously switched its iPads and MacBooks to USB-C charging. Still, the company has been resistant to making the change on the iPhone.

    Last year, Apple’s senior vice president of worldwide marketing, Greg Joswiak, publicly stressed the value and ubiquity of the Lightning charger, which is designed for faster device charging, but noted “obviously we will have to comply” with the EU mandate.

    “We have no choice, like we do around the world, to comply with local laws, but we think the approach would have been better environmentally and better for our customers to not have a government [have] that perspective,” Joswiak said at the time.

    The EU’s decision is part of a greater effort to tackle e-waste overall, but could it generate more in the short term as people phase out their Lightning cables. (Apple will also likely need to develop a Lightning cable recycling program.)

    Although Apple has voiced environmental concerns over what happens to old Lightning chargers, it has financial reasons for pushing back on the change, too.

    Apple introduced the Lightning charger alongside the iPhone 5 in 2012, replacing its existing older 30-pin dock connector with one that enabled faster charging and had a reversible design. It also ignited a related accessories business, requiring users to buy a $30 Lightning adapter to connect the device to older docks, alarm clocks and speaker systems.

    “For Apple, it was all about being in control of its own ecosystem,” said David McQueen, a director at ABI Research. “Apple makes good money from selling Lightning cables and its many related accessories.”

    It also takes a financial cut from the third-party accessories and cables that go through its Made For iPhone program. “Moving to USB Type C would take away this level of control as USB-C is a much more open ecosystem,” McQueen said.

    In addition, Apple could create its own branded USB-C cable to perform “better with an iPhone,” such as allowing for greater wattage to support faster charging while minimizing risk and damage to batteries, he added.

    It’s currently unclear if the shift to USB-C will happen for all new iPhone 15 models or only for Pro devices. The move to USB-C won’t likely be a sole incentive for people to upgrade, but it could sway some consumers who have been resistant to the iPhone over its charging limitations, according to Thomas Husson, a vice president at Forrester Research.

    The iPhone 15 devices are expected to ship with a new cable in the box, but considering many mobile devices already use USB-C, including Apple’s own iPads and MacBooks, access to charging wires shouldn’t be too hard or costly.

    “Given how widely USB-C has been used in other devices, it’s hard to imagine that customers will be totally caught out by this switch, and in the long term, it’s likely to benefit them, with a universal charging system having some very obvious upsides,” Wood said.

    Apple could also bypass wired charging altogether to make way for wireless charging but not anytime soon because “wireless charging is currently so much slower than wired,” according to McQueen. “We’ll have to wait and see on that.”

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  • Why everyone’s phone will alarm at 2:20 pm ET on Wednesday | CNN Business

    Why everyone’s phone will alarm at 2:20 pm ET on Wednesday | CNN Business

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    CNN
     — 

    If you hear a screeching alert go off on your cell phone – and everyone else’s cell phone – this Wednesday at 2:20 pm ET, don’t panic.

    The federal government said it will conduct on Wednesday afternoon a nationwide test of its Emergency Alert System and Wireless Emergency Alerts. The EAS portion of the test will send an emergency alert to all radios and televisions, while the WEA portion of the test will direct alerts to all consumer cell phones.

    “The purpose of the Oct. 4 test is to ensure that the systems continue to be effective means of warning the public about emergencies, particularly those on the national level,” the Federal Emergency Management Agency, which is conducting the test in coordination with the Federal Communication Commission, said in a statement.

    Here’s what to know.

    Beginning at approximately 2:20 pm ET this Wednesday, all wireless phones should receive an alert and an accompanying text message that reads: “THIS IS A TEST of the National Wireless Emergency Alert System. No action is needed.”

    The free text message will be sent in either English or Spanish, depending on the language settings of your device. The text will be accompanied by a unique tone and vibration that is meant to make the alert accessible to the entire public, including people with disabilities, FEMA said.

    The test will be broadcast by cell towers for approximately 30 minutes beginning at 2:20 pm ET, FEMA said. During this time, all compatible wireless phones that are switched on, within range of an active cell tower, and whose wireless providers participates in WEA tests should receive the text message.

    Meanwhile, all radios and televisions will also broadcast a test emergency alert at the same time as part of the broader test. This message, which will run for approximately one minute, will state: “This is a nationwide test of the Emergency Alert System, issued by the Federal Emergency Management Agency, covering the United States from 14:20 to 14:50 hours ET. This is only a test. No action is required by the public.”

    As the agency has said, no action is required by you after you receive the emergency alert test on your phone or hear it through the radio or TV.

    Wednesday’s test is set to be the seventh-ever nationwide test of the Emergency Alert System – the alerts that are sent through radio and television broadcasters. It is the third nationwide test of the Wireless Emergency Alerts, but only the second to be sent to consumer cellular devices.

    The most-recent test run of both systems took place in 2021. The first-ever test of the Emergency Alert System occurred more than a decade ago, in 2011.

    There have indeed been multiple high-profile mistakes, attributed to errors at the state-level, associated with mobile emergency alert systems that hit cell phones.

    Perhaps the most infamous incident was a 2018 misfire in Hawaii that set off a wave of short-lived panic across the state. On the morning of January 13, 2018, a Hawaii state emergency management worker accidentally pushed the wrong button in the emergency operation center, sending out a false warning alerting of an incoming ballistic missile threat. The employee who pushed the wrong button was ultimately fired, state officials said.

    And earlier this year in Florida, state emergency management officials issued an apology after Floridians were awoken at 4:45 a.m. by a test emergency alert sent to their phones. State officials said the test alert was meant to run only on TV and not meant to disturb anyone who was sleeping. Florida also said it was ending its contract with the software company blamed for shooting off the pre-dawn test alert to cell phones.

    Last year, a FEMA official told CNN that vulnerabilities in software that TV and radio networks around the country use to transmit emergency alerts could potentially allow a hacker to broadcast fake messages over the alert system. The agency at the time urged operators of these devices to update their software to address the issue. The advisory did not say, however, that alerts sent over text messages could be impacted. The official also said at the time that there is no evidence that malicious hackers have actually exploited the vulnerabilities.

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  • What to expect from Apple’s iPhone 15 reveal | CNN Business

    What to expect from Apple’s iPhone 15 reveal | CNN Business

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    CNN
     — 

    Apple is expected to debut its iPhone 15 lineup Tuesday at the company’s annual September keynote event, and it could introduce the biggest change to the phone’s design in 11 years.

    The press event, which Apple teased with a “wonderlust” tagline, will take place at the company’s headquarters in Cupertino, California, and will be livestreamed on its website, starting at 10 a.m. local time.

    Although the annual iPhone event has become formulaic over the years, announcing incremental changes to battery life, camera system and displays, this year Apple is expected to introduce USB-C charging to its smartphones for the first time. The change could ultimately streamline the charging process across various devices and brands.

    But the company will have to show off more than just a new charging system to get users to upgrade. Last month, Apple’s sales fell for the third consecutive quarter. iPhone revenue came in at $39.7 billion for the quarter, marking an approximately 2% year-over-year decline.

    Here’s more of what to expect:

    Apple has previously switched its iPads and MacBooks to USB-C charging, but now may be the time for the company to finally make the change on iPhones. The move would come less than a year after the European Union voted to approve legislation to require smartphones, tablets, digital cameras, portable speakers and other small devices to support USB-C charging by 2024. The first-of-its-kind law aims to pare down the number of chargers and cables consumers must contend with when they purchase a new device and to allow users to mix and match devices and chargers even if they were produced by different manufacturers.

    “This is arguably the biggest disruption to iPhone design for several years, but in reality, it is hardly a dramatic move,” said Ben Wood, an analyst at CCS Insight.

    Last year, Apple’s senior vice president of worldwide marketing, Greg Joswiak, publicly stressed the value and ubiquity of the Lightning charger, which is designed for faster device charging, but noted “obviously we will have to comply” with the EU mandate. The Lightning charger was introduced in 2012.

    The change to USB-C would also likely usher in a wave of charging accessories, potentially in various colors. It’s possible iPhone users will also pay up for a USB-C wall adapter because it will be a different size connector.

    The entire iPhone 15 lineup is rumored to get the “Dynamic Island” feature — an interactive home for alerts, notifications and various controls — that replaces the notch on top of the screen. The tool launched on the higher-end iPhone 14 Pro models last year.

    Although there are few other rumors circulating about its entry-level iPhone models, the iPhone 15 Pro and 15 Pro Max models are expected to get a handful of new features, according to a Bloomberg report. This may include a rear-facing periscope lens, which allows for more optical zoom, and a titanium casing to make the device up to 15% lighter and thinner. The Pro models are also expected to get Apple’s latest A17 chip – the first with 3 nanometer technology, which could deliver faster processing and a longer-lasting battery.

    The lineup is also expected to come in various new colors, as hinted at in the Apple logo featured in the event’s invitation, including navy and updated shades of gray, white and silver.

    In June, Apple introduced the Vision Pro, a mixed reality headset that the company says will usher in a new era of “spatial computing.” Yoram Wurmser, an analyst at Insider Intelligence, believes the company will tease “some new features and deeper collaborations” to drum up excitement ahead of its 2024 launch. (It’s also possible Apple could announce a launch date). The headset blends both virtual reality and augmented reality, a technology that overlays virtual images on live video of the real world. The headset is Apple’s biggest, and riskiest, product launch in years.

    New AirPods, Apple Watches and software release dates

    The company typically unveils its latest Apple Watches alongside the iPhone each year, so it’s likely we’ll see the debut of the Apple Watch Series 9 and possibly its next-generation Ultra 2 smartwatch, its more rugged wearable for serious sports enthusiasts. According to Bloomberg, Apple is working on a full revamp of its smartwatch for next year’s Apple Watch Series 10, so this year’s updates will be relatively minor.

    In addition, Apple is expected to show off its next-generation AirPods with a new charging case that will work with USB-C cables. It’s also likely to announce launch dates for its next-generation operating systems for the iPhone, iPads, Mac computers and Apple Watch.

    In May, for example, Apple showed off a slew of new tools coming to iOS 17, such as a more accurate autocorrect, a new feature called Live Voicemail that will transcribe a caller’s message in real time, and a NameDrop tool that lets users share their contact information by holding two iPhones close together. The iPhone’s phone app will also reposition the hang up button to the bottom right of the screen, next to other functions.

    With the new iPhone expected to take center stage, many analysts don’t anticipate Apple will release new iPads or Mac computers until October. And despite rivals Samsung and Google doubling down on foldable devices, Apple is still not expected to unveil a similar version this fall.

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  • Did your cell phone make a screeching noise today? Here’s why | CNN Business

    Did your cell phone make a screeching noise today? Here’s why | CNN Business

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    New York
    CNN
     — 

    Today was the day for the US government’s big emergency alert drill, which sent a test message to every TV, radio and cell phone in the nation.

    Starting at approximately 2:20 pm ET on Wednesday, the federal government began conducting a nationwide test of its Emergency Alert System and Wireless Emergency Alerts. The EAS portion of the test sent an emergency alert to all radios and televisions, while the WEA portion of the drill sent an alert to all consumer cell phones.

    The test was being conducted by the Federal Emergency Management Agency in coordination with the Federal Communication Commission. Its purpose was to ensure that the systems in place continue to be an effective means of warning the public about emergencies at a national level.

    Essentially, what this means is that hundreds of millions of cell phones around the country made a screeching alert noise at approximately the same time today, beginning around 2:20 pm ET. Radio and TV stations also blared a test alert at around the same time. But there was no action required from you after receiving the free message — it was just a test.

    Here are answers to all of your burning questions about today’s emergency alert test.

    While some recent models of mobile phones may include a setting to opt-out of tests and alerts, none of these settings will affect the 2023 national test, FEMA has said.

    That means if your mobile phone was on and receiving service from a participating wireless provider, you will likely received the national Wireless Emergency Alert test, the agency added.

    There are, however, three conditions which would prevent the cell phone alert from getting delivered to a device. If your phone is turned off, has airplane mode switched on, or is not connected or associated with a cell tower, then it did not receive the message.

    Survivors of domestic violence and people in abusive relationships often have a secret or emergency phone that they don’t want their partner or others to know about. On a call with reporters Tuesday, a senior FEMA official said the agency was aware of these concerns stemming from survivors of domestic violence and their allies. The official recommended that people who do not want a secret phone to be revealed to turn their phone completely off ahead of the 2:20 pm ET test — and not to turn it back on for thirty minutes, or until after 2:50 pm ET.

    If you wanted to be cautious, you could also wait until you are in a safe place before turning your phone back on.

    Educators are braced themselves for some disruption this afternoon, as the test impacting cell phones occurred during school hours for most of the country.

    On the call with reporters, the senior FEMA official recommended that educators, as much as possible, try to use this as a teaching opportunity about federal emergency management and preparedness initiatives.

    The national test cannot be used to monitor, locate or lock your phone, FEMA has said. The test is also using broadcast technology and does not collect any of your data.

    All cell phones should have received an alert and an accompanying text message that reads: “THIS IS A TEST of the National Wireless Emergency Alert System. No action is needed.”

    The free text message was sent in either English or Spanish, depending on the language settings of your device. The text was accompanied by a unique tone and vibration that is meant to make the alert accessible to the entire public, including people with disabilities, FEMA has said.

    The test was broadcast by cell towers for approximately 30 minutes beginning at 2:20 pm ET, FEMA said. During this time, all compatible wireless phones that were switched on, within range of an active cell tower, and whose wireless providers participates in WEA tests should have received the text message.

    Although the test will be transmitting for approximately 30 minutes, you should only have received the alert message once.

    Meanwhile, all radios and televisions also broadcast a test emergency alert at the same time as part of the broader test. This message, which ran for approximately one minute, stated: “This is a nationwide test of the Emergency Alert System, issued by the Federal Emergency Management Agency, covering the United States from 14:20 to 14:50 hours ET. This is only a test. No action is required by the public.”

    Can the emergency alert impact my body?

    In short: No. There are a number of false claims circulating online with regard to the test alert, including some conspiracy theories that incorrectly allege the sound emitted as part of the national test can impact your body at the cellular level. This is false.

    “FEMA is not aware of any adverse health effects caused by the audio signal,” the agency has stated.

    And while this is a national test, it uses the same technology and infrastructure that state and local authorities rely on to send localized Amber Alerts or extreme weather warnings, a senior FEMA official emphasized to reporters on Tuesday. In a frequently asked question sheet released by FEMA ahead of Wednesday’s test, the agency stated: “The audio signal that will be used in the National Test is the same combination of audio tones that has been used since 1963 in the original Emergency Broadcast System.”

    If you have a mobile phone that was switched on, not on airplane mode, within range of an active cell tower and on a network where wireless providers participate in Wireless Emergency Alerts then you should have received the test message on Wednesday afternoon by 2:50 pm ET.

    If you are trying to figure out why you did not receive an alert when you should have, or have any other feedback on the test, members of the public can write to the email address: FEMA-National-Test@fema.dhs.gov.

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  • Google’s antitrust showdown: What’s at stake for the internet search titan | CNN Business

    Google’s antitrust showdown: What’s at stake for the internet search titan | CNN Business

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    CNN
     — 

    Google will face off in court Tuesday against government officials who have accused the company of antitrust violations in its massive search business, kicking off a long-anticipated legal showdown that could reshape one of the internet’s most dominant platforms.

    The trial beginning this week in Washington before a federal judge marks the culmination of two ongoing lawsuits against Google that started during the Trump administration. Legal experts describe the actions as the country’s biggest monopolization case since the US government took on Microsoft in the 1990s.

    In separate complaints, the Justice Department and dozens of states accused Google in 2020 of abusing its dominance in online search by allegedly harming competition through deals with wireless carriers and smartphone makers that made Google Search the default or exclusive option on products used by millions of consumers. The complaints eventually consolidated into a single case.

    Google has maintained that it competes on the merits and that consumers prefer its tools because they are the best, not because it has moved to illegally restrict competition. Google’s search business provides more than half of the $283 billion in revenue and $76 billion in net income Google’s parent company, Alphabet, recorded in 2022. Search has fueled the company’s growth to a more than $1.7 trillion market capitalization.

    Now, the company is set to defend itself in a multiweek trial that could upend the way Google distributes its search engine to users. The case is expected to feature testimony from high-profile witnesses including former employees of Google and Samsung, along with executives from Apple, including senior vice president Eddy Cue. It is the first case to go to trial in a series of court challenges targeting Google’s far-reaching economic power, testing the willingness of courts to clamp down on large tech platforms.

    “This is a backwards-looking case at a time of unprecedented innovation,” said Google President of Global Affairs Kent Walker, “including breakthroughs in AI, new apps and new services, all of which are creating more competition and more options for people than ever before. People don’t use Google because they have to — they use it because they want to. It’s easy to switch your default search engine — we’re long past the era of dial-up internet and CD-ROMs.”

    The trial may also be a bellwether for the more assertive antitrust agenda of the Biden administration.

    In its initial complaint, the US government alleged in part that Google pays billions of dollars a year to device manufacturers including Apple, LG, Motorola and Samsung — and browser developers like Mozilla and Opera — to be their default search engine and in many cases to prohibit them from dealing with Google’s competitors.

    As a result, the complaint alleges, “Google effectively owns or controls search distribution channels accounting for roughly 80 percent of the general search queries in the United States.”

    The lawsuit also alleges that Google’s Android operating system deals with device makers are anticompetitive, because they require smartphone companies to pre-install other Google-owned apps, such as Gmail, Chrome or Maps.

    At the time the lawsuit was first filed, US antitrust officials did not rule out the possibility of a Google breakup, warning that Google’s behavior could threaten future innovation or the rise of a Google successor.

    Separately, a group of states, led by Colorado, made additional allegations against Google, claiming that the way Google structures its search results page harms competition by prioritizing the company’s own apps and services over web pages, links, reviews and content from other third-party sites.

    But the judge overseeing the case, Judge Amit Mehta in the US District Court for the District of Columbia, tossed out those claims in a ruling last month, narrowing the scope of allegations Google must defend and saying the states had not done enough to show a trial was necessary to determine whether Google’s search results rankings were anticompetitive.

    Despite that ruling, the trial represents the US government’s furthest progress in challenging Google to date. Mehta has said Google’s pole position among search engines on browsers and smartphones “is a hotly disputed issue” and that the trial will determine “whether, as a matter of actual market reality, Google’s position as the default search engine across multiple browsers is a form of exclusionary Conduct.”

    In January, meanwhile, the Biden administration launched another antitrust suit against Google in opposition to the company’s advertising technology business, accusing it of maintaining an illegal monopoly. That case remains in its early stages at the US District Court for the Eastern District of Virginia.

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  • Google unveils Pixel 8 built for ‘the generative AI era’ | CNN Business

    Google unveils Pixel 8 built for ‘the generative AI era’ | CNN Business

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    CNN
     — 

    There’s nothing particularly new about Google’s latest-generation Pixel 8 smartphone hardware. That’s why the company is pushing hard to tout its AI-powered new software, which Google says was built specifically for the “first phone of the generative AI era.”

    At a press event in New York City, Google

    (GOOG)
    showed off the new Pixel 8 and Pixel 8 Pro devices, which largely look the same as the year prior, albeit with more rounded edges. But inside, its new G3 Tensor chip unlocks an AI-powered world aimed at simplifying your life, from asking the device to summarize news articles and websites to using Google

    (GOOG)
    Assistant to field phone calls and tweaking photos to move or resize objects.

    The 6.3-inch Pixel 8 and the 6.7-inch Pixel 8 Pro comes with a brighter display, new camera system and longer-lasting battery life. The Pixel 8 is available in three colors – hazel, rose and obsidian – and starts at $699, about $100 less than the baseline iPhone 14 with the same amount of storage. (That’s about $100 more than last year’s Pixel 7).

    Meanwhile, the Pixel 8 Pro – which touts a polished aluminum frame and a matte back glass this year – now has the ability to take better low-light photos and sharper selfies. It starts at $999 – the same price as the iPhone 15 Pro – and is available in three colors: bay, porcelain and obsidian.

    Although these upgrades are mostly incremental, the AI enhancements and related features may appeal to tech enthusiasts who want the latest version of Android and an alternative to Apple or Samsung smartphones.

    At the same time, Google’s Pixel line remains a niche product. Its global market share for smartphones remains about 1%, according to data from ABI Research. Google also limits sales to only a handful of countries, so keeping the volume low has been strategic as Google remains predominantly a software company with many partners running Android.

    Reece Hayden, an analyst at ABI Research, said Google is looking to establish itself as an early market leader amid the “generative AI-related hysteria,” which kicked into high gear late last year with the introduction of ChatGPT. Generative AI refers to a type of artificial intelligence that can create new content, such as text and images, in response to user prompts.

    “[Adding it to the Pixel] creates further product differentiation by leveraging internal capabilities that Apple may not have,” said Hayden.

    He expects this announcement to be the first of many similar efforts coming to hardware over the next year, especially among brands who’ve already made investments in this area.

    Here’s a closer look at what Google announced and some of the standout new AI features:

    A Google employee demonstrates manual focus features of the new Google Pixel 8 Pro Phone in New York City, U.S., October 4, 2023.

    Google showed off a handful of photo features coming to its Pixel line, including Magic Editor which uses generative AI to reposition and resize a subject. Similarly, a new Audio Magic Eraser tool that lets users erase distracting sounds from videos.

    Another tool called Best Take snaps a series of photos and then aggregates the faces into one shot so everyone looks their best. And a a new Zoom enhanced feature lets users pinch to zoom in about 30 times after a photo is taken to focus in on and edit a specific area.

    The company said these efforts aim to “let you capture every moment just how you want to remember it.”

    Although the tools intend to give users more control over their photos, some analysts like Thomas Husson at market research firm Forrester believe it will be harder to distinguish between what’s real and what’s not.

    “The fact that Google refers to a ‘Magic Eraser’ will blur the distinction between real photos and heavily edited ones,” Husson said. But he warns an uptick in deepfake apps already makes it hard to decipher the authenticity of some shots. “You don’t really need Google AI for that.”

    The company said Google Assistant will now sound more realistic when it engages with callers. Google’s screen call tool already lets Assistant field incoming calls, speak to callers and determine who’s on the line before pushing it through to the user. But its robotic voice will sound increasing more natural, the company said.

    Google is also bringing the capabilities of its Bard AI chatbot to Google Assistant, so it will be able to do more than set an alarm or tell the weather. With its new generative AI capabilities, it will be able to review important emails in a user’s inbox or reveal more about a hotel that popped up on their Instagram feed. Assistant will also be able to understand user questions in voice, text and images.

    “With generative AI on the scene, it’s really creating a lot of new opportunities to build an even more intuitive and intelligent and personalized digital assistant,” Sissie Hsiao, general manager for Google Assistant and Bard, told CNN.

    In addition to making Assistant more useful, the tool will make it easier for more users to interact with Google’s six-month-old Bard on interfaces they may already frequently engage with. Last month, Google rolled out a major expansion of Bard, allowing users to link the tool to their Gmail and other Google Workspace tools and making it easier to fact check the AI’s responses.

    Google launched Assistant with Bard to a small test group on Wednesday, and it will be more widely available to Android and iOS users in the coming months.

    AI is also getting smarter on the Pixel Watch 2 ($349), its second-generation smartwatch. Users can use Bard capabilities via an upgraded Google Assistant watch app to ask it how they slept and get other health insights.

    In addition, the Pixel 2 features a new heart rate sensor, which works alongside a new AI-driven heart rate algorithm, to provide a more accurate heart rate reading than before. But Hayden said he doesn’t think more AI will add too much more to its existing value proposition.

    “Smart watches already include a fair amount of AI, and Pixel is no different,” he said.

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  • Los Angeles County Sheriff’s Department is investigating deputies’ use of force captured on body camera footage | CNN

    Los Angeles County Sheriff’s Department is investigating deputies’ use of force captured on body camera footage | CNN

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    CNN
     — 

    Two Los Angeles County sheriff’s deputies have been taken off field duty as their department investigates force they used when a couple was being detained at a Southern California grocery store last month, the county sheriff’s department said.

    The encounter unfolded on June 24 as deputies responded to a report of a robbery in the city of Lancaster and tried to detain a couple matching the description of suspects given by store security in calls to 911, the Los Angeles County Sheriff’s Department said without releasing details about the descriptions.

    “As deputies attempted to detain the individuals described by store security personnel, the encounter escalated into a use of force incident that was captured by a community member with a cell phone camera,” the sheriff’s department said in a news release. “The video is disturbing.”

    County Sheriff Robert Luna echoed those sentiments at a news conference Wednesday, saying he is “also committed to full transparency” and decided to release the store video publicly.

    “I have seen the video – both the video collected by the community member and our body-worn camera footage that we put out Monday night. And it’s disturbing. There’s no ifs and buts about it,” Luna said.

    On Wednesday night, protesters gathered at the WinCo grocery store to protest the use of force witnessed.

    “I just couldn’t believe my eyes, I was just so upset,” Lisa Garrett, who recorded cell phone video footage of the detention, said at the protest. “You weren’t there. I was there. It was really bad.”

    The agency released body camera footage of the encounter, which shows a deputy arrive on scene and tell a man repeatedly to put his hands on the hood of a police cruiser. When the man refuses, the officer repeatedly tells him to sit down.

    The man is heard saying he’s done nothing wrong and says, “They approached us first, man,” but it’s not clear who he is referring to.

    The deputy radios dispatch that he has made contact and that the man is uncooperative, and then tells the man, “Sit down, dude. We’ll figure this out.”

    The man sits on a rock after the deputy tells him to, and he says, “I told them to call the police” and “I waited for you.”

    The video shows deputies approach the man, telling him they were going to do a pat-down. The man says, “I don’t have nothing.”

    The two deputies handcuff him while the man says, “I’m not even being resistant.” He asks why he is being detained and deputies do not answer, the video shows.

    While he is being handcuffed, the man is heard saying his arm is “f**ked up.”

    After the man is handcuffed, one angle of the footage shows a deputy forcing him to the ground. He tells the deputy that he’s “not going to fight” him, and that his wife has cancer.

    While the man was being handcuffed, a woman recorded video of it – separate from the bystander that authorities say also recorded video.

    In one deputy’s body camera footage, the woman can be heard saying, “You can’t touch me” as the deputy approaches her and reaches for her cell phone and says, “Stop.”

    A struggle ensues and the woman is thrown to the ground by the deputy, video shows. “Get down on the ground,” the deputy says multiple times. The deputy’s hand is seen placed on the back of the woman’s neck.

    “Stop or you’re gonna get punched in the face,” the deputy says, and the woman threatens to sue him.

    The unidentified woman says she can’t breathe and tells the officer to “stop manhandling” her. The deputy sprays a substance into the woman’s face. It is not clear whether the spray was mace or pepper spray. CNN has sought clarification from the sheriff’s department.

    The deputy’s knee is placed on her back as he attempts to handcuff the woman, who requests “a commander” repeatedly and states that she isn’t doing anything. The deputy continues trying to handcuff her and says she will get “sprayed again.”

    In one clip, the woman can be heard yelling from the ground for a commander. The man tells the deputy, “You don’t have to do this sh*t bro. That’s wrong, man.”

    Once the woman is handcuffed, the man is brought over by the other deputy. The man asks the woman if she’s all right. “No, he throw me to the ground,” she replies.

    One angle of footage ends with the man and the woman being placed in separate police cars.

    The man involved was arrested and cited on suspicion of resisting or delaying an officer, petty theft or attempt at petty theft, and interfering with a business, Luna said. The woman was arrested and cited on suspicion of assaulting an officer and battery after assaulting loss prevention personnel inside the market.

    Both have been released, according to Deputy Miesha McClendon.

    The footage will be reviewed “to determine if the force used was reasonable, necessary, appropriate, and proportional to the level of actions described,” the sheriff’s department said in the release.

    Both deputies have been reassigned from field duty “pending further administrative review,” according to the department.

    “We take the use of force very seriously and are determined to establish the facts of the incident,” the release reads.

    The investigation into the incident will include the body camera footage, surveillance video from the store and cell phone video taken by the bystander, the sheriff’s department said.

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  • Cell phones to be banned from Dutch school classrooms next year | CNN

    Cell phones to be banned from Dutch school classrooms next year | CNN

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    Reuters
     — 

    Cell phones, tablets and smartwatches will be largely banned from classrooms in the Netherlands from January 1, 2024, the Dutch government said on Tuesday, in a bid to limit distractions during lessons.

    Devices will only be allowed if they are specifically needed, for instance during lessons on digital skills, for medical reasons or for people with disabilities.

    “Even though mobile phones are intertwined with our lives, they do not belong in the classroom,” education minister Robbert Dijkgraaf said in a statement.

    “Students need to be able to concentrate and need to be given the opportunity to study well. Mobile phones are a disturbance, scientific research shows. We need to protect students against this.”

    The ban is the result of an agreement between the ministry, schools and related organizations.

    Schools can find their own way to organize the ban, Dijkgraaf said, but legal rules will follow if this does not yield enough results by the summer of 2024.

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  • Why foldable phones are so incredibly expensive | CNN Business

    Why foldable phones are so incredibly expensive | CNN Business

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    CNN
     — 

    Chris Pantons is what you’d call a Google Pixel super fan. The Knoxville, Tennessee native loves the software, the camera, the virtual assistant, all of it. He even credits the phone’s car crash detection tool with saving his life a few years ago when he was in an accident.

    “I’ve owned practically every Pixel device,” said Pantons, 33, who has posted hundreds of YouTube videos about Pixel phones and other tech products. “I’ve influenced so much of my family to switch to Pixel – my brother and sister-in-law, mom and wife … and I had a coworker switch, too.”

    But this is the first year he won’t be upgrading to Pixel’s latest offering: the Pixel Fold, a foldable smartphone that starts at $1,799. “I’d love to own it,” he told CNN. “I don’t have the finances to do so. … [That] price for a first generation device is astronomical.”

    Earlier this month, Google became the latest tech company to unveil a foldable smartphone, with the promise of giving customers all the features they’ve come to expect in a phone, paired with a tablet-sized display. But Pantons wasn’t the only one who felt sticker shock.

    “My first car was $1800,” one user wrote on Twitter. “Google [lost] their minds.” Another user said they’ve been saving up, knowing the price for a Pixel foldable phone would inevitably be high once announced.

    “The fact you can buy a new Pixel, Pixel tablet and a Pixel Watch for less than the Fold and have various devices for use cases is a better value,” said Pantons.

    The pricing problem isn’t unique to Google. When Samsung launched the Galaxy Z Fold in 2020, it cost $1,999. It has come down in price somewhat, but the latest version of the Z Fold still starts at $1,799 – the same as the Pixel Fold. Even foldable models from budget brands retail for well over $1,000 in markets abroad.

    By comparison, the flagship iPhone starts at $799, less than half the price of the Pixel Fold. And classic 90s-style pre-paid flip phones, which are suddenly trendy again, can cost as little as $20.

    The higher price point is one of the factors limiting the size of the foldable market. Samsung currently dominates the category, followed by others including Motorola, Lenovo, Oppo, and Huawei. According to ABI Research, foldable and flexible displays made up about 0.7% of the smartphone market in 2021, and in 2022 expected to fall just shy of 2%.

    Lowering the price could help boost traction, but manufacturers may struggle to do that anytime soon.

    The flexible screen found on foldable phones is one of the biggest reasons why they cost so much.

    Flexible displays require more engineering and are more expensive to manufacture than traditional displays. And the Google Pixel Fold has two: a 5.8-inch cover display and a 7.6-inch inner display.

    Other components unique to foldables also drive up the cost. The Pixel Fold, for example, moves on a custom-built 180-degree hinge. The mechanism is moved out entirely from under the display to improve its dust resistance and decrease the device’s overall thickness, according to the company. This also requires complex engineering and costly manufacturing.

    “Expense is mainly to do with the high costs of components, notably the folding displays and hinge technology, which in many cases is a proprietary hinge design,” said David McQueen, research director at ABI Research. “So until volume grows enough that vendors can get scale, prices won’t be falling any time soon.”

    Foldable smartphones are still in their infancy. As a result, much of the research and development, and the costs associated with it, still lie ahead for manufacturers as they fine tune their products.

    “Companies often try to recoup their investment with a high price tag,” said Nabila Popal, research director at market research firm IDC.

    Foldable phones also remain a niche product for now, and manufacturers are targeting the price for the people willing to buy them early to help offset costs.

    The future for foldables remains uncertain. Most apps are still not optimized for foldable devices; Google’s chief rival, Apple, has yet to embrace the option; and splurging for a first-generation device with a lot of unknowns is a risky bet for anyone.

    Foldable phones are also notoriously fragile. Early versions of the Samsung Galaxy Z Fold, for example, had issues with the screen. Repairs for foldable smartphones can be costly too.

    But Google’s decision to embrace the option may help persuade more consumers to take a chance.

    Sean Milfort, a PhD student at Northcentral University, said he pre-ordered the Pixel Fold because he always wanted a foldable smartphone and didn’t want to leave the Pixel brand.

    “I’m a big fan of the Pixel line and have loved the idea of a foldable,” he said. “The fact that it is coming from Google – because they make Android – gives me hope that they will be really investing in that larger form factor device with Android.”

    But holdouts like Pantons may wait on the chance it could come down in price.

    “If a trade-in deal later on becomes available or it goes on sale then maybe then [I’ll buy one],” he said.

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  • Apple posts second consecutive quarterly revenue decline | CNN Business

    Apple posts second consecutive quarterly revenue decline | CNN Business

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    CNN
     — 

    Apple on Thursday reported that its revenue fell 3% to $94.8 billion for the first three months of the year as consumers scale back spending on smartphones and computers amid looming recession fears.

    The company’s revenue was slightly better than what Wall Street had expected, but it nonetheless represented the second consecutive quarterly revenue decline for the iPhone maker.

    Apple attempted to appease investors by announcing up to $90 billion in share buybacks. Shares of Apple were largely flat in after-hours trading Thursday following teh results.

    Despite the continued revenue decline, there were bright spots in the report.

    Apple CEO Tim Cook said Apple hit a “a March quarter record for iPhone despite the challenging macroeconomic environment” and that the installed base of active devices reached an all-time high.

    Apple’s latest quarterly earnings report comes amid a sharp decline in PC and smartphone sales globally after a surge earlier in the pandemic.

    Worldwide PC shipments declined 30% in the first quarter of 2023 compared to the year prior, according to data from Gartner. Global smartphone shipments plunged 14.6% last quarter, according to separate data from market intelligence firm IDC.

    Apple’s report on Thursday caps off a closely-watched earnings season for Silicon Valley amid broader economic jitters. All five Big Tech companies beat Wall Street’s estimates, but the numbers paint a stark picture of the industry at this moment.

    Apple and its peers once enjoyed seemingly limitless growth. Now these business are struggling to grow sales and profits – or posting declines.

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  • How to protect yourself from iPhone thieves locking you out of your own device | CNN Business

    How to protect yourself from iPhone thieves locking you out of your own device | CNN Business

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    CNN
     — 

    A complex but concerning method of gaining control over a user’s iPhone and permanently locking them out the device appears to be on the rise.

    Some iPhone thieves are exploiting a security setting, called the recovery key, that makes it nearly impossible for owners to access their photos, messages, data and more, according to a recent Wall Street Journal report. Some victims also told the publication their bank accounts were drained after the thieves gained access to their financial apps.

    It’s important to note, however, this type of takeover is hard to pull off. It requires a criminal essentially watching an iPhone user enter the device’s passcode – for example, by looking over their shoulder at a bar or sporting event – or manipulating the device’s owner so they’ll share their passcode. And that’s all before they physically steal the device.

    From there, a thief could use the passcode to change the device’s Apple ID, turn off “Find my iPhone” so their location can’t be tracked, and then reset the recovery key, a complex 28-digit code intended to protect its owners from online hackers.

    Apple requires this key to help reset or regain access to an Apple ID in an effort to bolster the user’s security, but if a thief changes it, the original owner will not have the new code and will be locked out of the account.

    “We sympathize with people who have had this experience and we take all attacks on our users very seriously, no matter how rare,” an Apple spokesperson said in a statement to CNN. “We work tirelessly every day to protect our users’ accounts and data, and are always investigating additional protections against emerging threats like this one.”

    On its website, Apple warns “you’re responsible for maintaining access to your trusted devices and your recovery key. If you lose both of these items, you could be locked out of your account permanently.”

    Jeff Pollard, VP and principal analyst at Forrester Research, said the company should offer more customer support options and “ways for Apple users to authenticate so they can reset these settings.”

    For now, however, there are a handful of steps users can take to potentially protect themselves from having this happen to them.

    The first step is protecting the passcode.

    An Apple spokesperson told CNN people can use Face ID or Touch ID when unlocking their phone in public to avoid revealing their passcode to anyone who might be watching.

    Users can also set up a longer, alphanumeric passcode that’s harder for bad actors to figure out. Device owners should also change the passcode immediately if they believe someone else has seen it.

    Another step someone could consider is a hack not necessarily endorsed by Apple but one that’s been circulating online. Within an iPhone’s Screen Time setting, which allows guardians to set up restrictions on how kids can use the device, there is the option to set up a secondary password that would be required from any user before they could successfully change an Apple ID.

    By enabling this, a thief would be prompted for that secondary password before changing an Apple ID password.

    Finally, users can protect themselves by regularly backing up an iPhone – via iCloud or iTunes – so data can be recovered in the case an iPhone is stolen. At the same time, users may want to consider storing important photos or other sensitive files and data in another cloud service, such as Google Photos, Microsoft OneDrive, Amazon Photos or Dropbox.

    This won’t stop a bad actor from gaining access to the device, but it should limit some of the fallout if it ever should happen.

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  • Apple is set to open its first retail store in Mumbai as it bets big on India | CNN Business

    Apple is set to open its first retail store in Mumbai as it bets big on India | CNN Business

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    Hong Kong
    CNN
     — 

    Apple is finally getting ready to open its first physical store in the country as it bets on India as a market and manufacturing base.

    The company teased the opening of its retail outlet in a brief statement Wednesday, saying it was preparing to greet customers in the financial and commercial hub of Mumbai. Its previous plan to open a store in the country in 2021 was derailed by the coronavirus pandemic.

    The company released a photograph of its new boarded-up storefront, located at Jio World Drive Mall, a property owned by Reliance Industries, the conglomerate of Indian tycoon Mukesh Ambani.

    “Hello Mumbai,” the statement said.

    A notice outside the store said it would be “arriving soon.” Apple

    (AAPL)
    did not immediately respond to a request for further details, such as the opening date.

    The launch would come more than 20 years since the California-based giant first entered the Indian market through third-party resellers.

    For years, Apple and other foreign retailers were restricted from setting up shop in the country unless they sourced at least 30% of raw materials locally, forcing them to rely on local partners. That changed in 2019, when the Indian government relaxed some investment rules.

    In 2020, the company launched an online store in India, allowing customers to buy its products and also, for the first time, customize certain devices.

    CEO Tim Cook has previously pointed to the importance of starting its own retail network in the country, saying, “I don’t want somebody else to run the brand for us.”

    More recently, the company has been ramping up manufacturing in India.

    It increased its exports from the country significantly last year, with the number of iPhones made and shipped from India rising 65% in 2022 compared to the previous year, according to Counterpoint Research.

    Apple first began making iPhones there in 2017. But in recent months, it has expanded production after suffering severe supply chain snags in mainland China, which accounts for the bulk of its smartphone manufacturing.

    Two of Apple’s top contract manufacturers, Foxconn and Wistron, were the fastest-growing manufacturers in India during the last quarter of 2022, according to Counterpoint.

    Last month, Foxconn CEO Young Liu spent a week in the country and met Prime Minister Narendra Modi.

    The southern state of Karnataka said Foxconn had announced a major deal during Liu’s visit and that 300 acres of land had been allocated for a facility.

    According to a report from Bloomberg citing unnamed sources, the Taiwanese company plans to invest about $700 million on a new plant in the state capital of Bengaluru to make iPhone parts.

    An Indian government minister said in January that Apple was hoping to boost its output in India to a quarter of its overall total from somewhere between 5% and 7%. Apple did not respond to a request for comment at the time.

    As a market for iPhones, however, India still has a long way to go.

    Apple leads sales of premium smartphones in India, with the iPhone 13 ranking as the country’s overall bestseller in the segment last year, according to Counterpoint.

    But the company lags behind other brands in the overall market, which is led by Xiaomi and Samsung

    (SSNLF)
    , the research firm said.

    Apple accounted for just 1% of India’s smartphone market in 2019, and may notch more than 5% this year, Prachir Singh, a Counterpoint senior analyst, added.

    He said its market share could grow as it opens its own stores in the country, particularly as Mumbai is the second largest Indian market for Apple after Delhi.

    “Apple will be able to control the end-to-end user experience, and this will further take its brand image one level up,” Singh said.

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  • GM plans to phase out Apple CarPlay in EVs, with Google’s help | CNN Business

    GM plans to phase out Apple CarPlay in EVs, with Google’s help | CNN Business

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    General Motors plans to phase out widely used Apple

    (AAPL)
    CarPlay and Android Auto technologies that allow drivers to bypass a vehicle’s infotainment system, shifting instead to built-in infotainment systems developed with Google

    (GOOG)
    for future electric vehicles.

    Apple CarPlay and Android Auto systems allow users to mirror their smartphone screens in a vehicle’s dashboard display.

    GM’s decision to stop offering those systems in future electric vehicles, starting with the 2024 Chevrolet Blazer, could help the automaker capture more data on how consumers drive and charge EVs.

    GM is designing the on-board navigation and infotainment systems for future EVs in partnership with Alphabet’s Google.

    The decision to phase out CarPlay smartphone projection technology is a setback for Apple in the competition with Google to capture more real estate on vehicle dashboards in North America. GM’s Chevrolet brand in the past boasted of offering more models with CarPlay or Android Auto than any other brand.

    GM has been working with Google since 2019 to develop the software foundations for infotainment systems that will be more tightly integrated with other vehicle systems such as GM’s Super Cruise driver assistant. The automaker is accelerating a strategy for its EVs to be platforms for digital subscription services.

    By 2035, GM’s goal is to phase out production of new combustion light-duty vehicles.

    GM would benefit from focusing engineers and investment on one approach to more tightly connecting in-vehicle infotainment and navigation with features such as assisted driving, Edward Kummer, GM chief digital officer, and Mike Hichme, executive director of digital cockpit experience, said in an interview.

    “We have a lot of new driver assistance features coming that are more tightly coupled with navigation,” Hichme told Reuters. “We don’t want to design these features in a way that are dependent on a person having a cellphone.”

    Buyers of GM EVs with the new systems will get access to Google Maps and Google Assistant, a voice command system, at no extra cost for eight years, GM said. GM said the future infotainment systems will offer applications such as Spotify’s music service, Audible and other services that many drivers now access via smartphones.

    “We do believe there are subscription revenue opportunities for us,” Kummer said. GM Chief Executive Mary Barra is aiming for $20 billion to $25 billion in annual revenue from subscriptions by 2030.

    GM plans to continue offering Apple CarPlay and Android Auto mirroring systems in its combustion models. Owners of vehicles equipped with the mirroring technologies will still be able to use the systems, GM said.

    Drivers also will still be able to listen to music or make phone calls on iPhones or Android smartphones using Bluetooth wireless connectivity, GM said.

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  • Google suspends Chinese shopping app Pinduoduo over malware | CNN Business

    Google suspends Chinese shopping app Pinduoduo over malware | CNN Business

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    Hong Kong
    CNN
     — 

    Google has suspended Pinduoduo, a popular Chinese budget shopping app, from its Play Store after finding malware in versions of the app.

    In a Tuesday statement, Google said versions of the app that are not in the Play Store have been found to contain malware.

    “We have suspended the Play version of the app for security concerns while we continue our investigation,” a Google spokesperson said.

    It has also enforced Google Play Protect, which scans apps installed on Android phones for harmful behavior, on the allegedly malicious apps, according to the statement.

    “Google Play Protect enforcement has been set to block installation attempts of these identified malicious apps. Users that have malicious versions of the app downloaded to their devices are warned and prompted to uninstall the app,” the spokesperson said.

    In a statement to CNN, Pinduoduo said it was informed by Google Play on Tuesday morning that its app had been “temporarily suspended” because the current version is “not compliant with Google’s Policy.” It said Google Play did not share more details.

    “We are communicating with Google for more information. We have been told that there are several other apps that have been suspended as well,” a Pinduoduo spokesperson said.

    In a later statement Pinduoduo said it strongly rejects “the speculation and accusation that Pinduoduo app is malicious just from a generic and non-conclusive response from Google.”

    It reiterated that “there are several apps that have been suspended from Google Play at the same time.”

    CNN has asked Google for information on whether other apps have also been suspended.

    Malware, short for malicious software, refers to any software developed to steal data or damage computer systems and mobile devices. When hidden in apps, it can be used to gain unauthorized access to information on a user’s phone.

    Pinduoduo is one of China’s most popular e-commerce platforms, with approximately 900 million users. It made its name with a group buying business model, allowing people to save money by enlisting friends to buy the same item in bulk.

    Riding on the domestic success of Pinduoduo, its US-listed parent company PDD last year launched Temu, an online shopping platform in the United States.

    Temu, which runs an online superstore for virtually everything — from home goods to apparel to electronics — has quickly become the most downloaded app in the US for both iOS and Android.

    Since its rollout in September, the app had been downloaded 24 million times as of last month, racking up more than 11 million monthly active users, according to Sensor Tower.

    Google did not mention Temu in its statement. The app is still available to download on the Play Store.

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  • Microsoft Windows 11 update puts AI front and center | CNN Business

    Microsoft Windows 11 update puts AI front and center | CNN Business

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    CNN
     — 

    Microsoft will roll out on Tuesday an update to Windows 11 that puts its new AI-powered Bing capabilities front and center on its taskbar, one of the operating system’s most widely used features, in the latest sign the company is doubling down on the buzzy technology despite some recent controversy.

    With the update, the AI tool will be accessible from the Windows search box, which allows users to directly access files, settings and perform web queries. The search bar has more than half a billion users every month, according to the company, making it prime real estate for eventually exposing more users to the new feature. (A preview version of the AI tool remains available on a limited basis.)

    Earlier this month, Microsoft said it was looking for ways to rein in Bing’s AI chatbot after users highlighted responses that ranged from inaccurate to emotionally reactive. Despite such early hiccups, the company told CNN “as a whole, we are feeling very good about the product experience for people” and continues to learn from feedback.

    “AI itself is reinventing right now … and it’s just the beginning,” Panos Panay, Microsoft’s chief product officer, told CNN ahead of Tuesday’s launch. He likened the AI changes coming to the PC to how the keyboard and mouse changed the way we interact with computers.

    However, only users of the new Bing preview will have access to its additional AI capabilities out of the gate. The company will continue to add users to the preview who have signed up for the new Bing waitlist. “We want to thoughtfully and responsibly scale it up,” Panay said.

    Last year, Microsoft unveiled several AI-powered Windows 11 features, such as quieting background noise like lawnmowers and baby cries on video calls and automatic framing so the camera follows the speaker’s movements. It also automated some of its accessibility tools, such as live video captions.

    Its efforts around AI have only grown. Earlier this year, Microsoft confirmed it is making a “multibillion dollar” investment in OpenAI, the company behind the viral AI chatbot tool ChatGPT. Microsoft launched its AI chatbot tool in early February; one million people have since tried it out in 169 countries, according to Microsoft. The company has since expanded it to the Bing and Edge browser mobile apps and Skype.

    But adding it to the Windows’ search bar is a high vote of confidence from the company and reflects its greater effort to “go all-in on AI,” according to Patrick Moorhead, president and principal analyst at Moore Insights and Strategy.

    The Bing integration is just one of several notable updates coming to Windows 11. Microsoft is also taking steps to improve the Windows experience for Apple and Samsung users.

    Apple users will now be able to receive iOS alerts and messages directly on their Windows 11 devices, potentially chipping away at Apple’s closed ecosystem. (Android users have been able to receive messages on Windows devices since 2018.) The new iOS support does not, however, work with replying to group iMessages or sending media such as photos and videos in messages.

    Microsoft said its move to add iOS messages to PCs was not done directly in partnership with Apple; instead it’s done via Bluetooth technology. Moorhead said Apple “has been very reticent to open up its iMessage APIs to vendors like Microsoft, which could improve the Windows experience.”

    “This is what customers need and want, so we went and designed it to make sure it was in there for our users on the Microsoft side,” Panay said. “I know our customers need their iPhones to work on their PC, and I [want] to do everything I can to help them do that.”

    For Samsung device users, Microsoft is making it easier to activate their phone’s personal hotspot with a single click from within the Wi-Fi network list on their PC. It’s also adding a Recent Websites feature that allows users to transfer their browser sessions from their smartphone to their Windows PC.

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