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Tag: Merchants

  • Credit card tier discrimination may be coming: New Visa-Mastercard swipe settlement could reshape rewards—and surcharges | Fortune

    Premium credit card users and small merchants could soon feel the effect of a decades-long battle over swipe fees.

    A newly proposed settlement between Visa and Mastercard could reshape how much merchants—and ultimately, consumers—pay to use their payment networks, while giving stores more flexibility to treat high-end and mid-tier cards differently.

    If approved by the court, the payment giants would reduce interchange fees by 0.1% over the next five years and cap standard consumer credit rates at 1.25% for eight years. It would also scrap a rule requiring merchants to accept all cards from a given network. That change could open the door for stores to reject credit card tiers—such as higher-fee, high-reward cards like the Chase Sapphire Reserve or Capital One Venture X—or further pass fees directly to consumers.

    The current system has long frustrated merchants, especially small businesses, who must decide whether to absorb rising swipe fees or pass costs to customers. Visa and Mastercard collected $111.2 billion in credit card swipe fees in 2024—up 10% from the year prior and quadruple the level from 2009, according to the National Retail Federation

    With the new move, merchants could more easily add surcharges selectively who are less price-sensitive, John Cabell, managing director of payments intelligence at J.D. Power, told Fortune. Premium cardholders, with annual fees above $500, spend an average of $2,736 a month, nearly three times as much as those with cheaper cards. Only 22% of those cardholders report they select alternate payment methods when faced with a surcharge, according to J.D. Power data. That’s compared to 33% of holders of no-fee cards.

    But while some merchants might be tempted to trim costs by limiting which cards they accept, doing so could alienate big spenders and disrupt the lucrative rewards ecosystem that fuels consumer spending.

    “Over time, if premium cards become even more expensive to use at the point of sale, this type of change might reign in the upward spiral of rewards and benefits that consumers have grown to appreciate,” Cabell added. “Even relatively modest cards might see a reduction in offerings as well if surcharges become generally more prevalent with mid-tier and premium card groupings.”

    But others argue merchants will think twice before turning away big spenders. Brian Kelly, founder of The Points Guy, told Fortune he didn’t expect the deal’s potential results to be dramatic because if businesses refuse top-tier rewards cards, they’d likely lose more revenue than they save on interchange fees.

    “If this settlement proceeds, merchants may continue adding small fees for credit card transactions, which they’re already allowed to do today,” Kelly added.

    In a statement, Mastercard said they believe the settlement is the best solution for all parties.

    “Smaller merchants will gain in this settlement – more acceptance choices, reduced costs and simplified rules,” the company said in a statement. Even more, it allows us to focus our energies on continuing to give consumers, small businesses and larger merchants what they expect from Mastercard – a better payments experience, strong value and peace of mind.”

    Visa told Fortune the deal would “provide meaningful relief, more flexibility and options to control how they accept payments from their customers.”

    Trade group argue the deal fails to protect merchants

    Many trade groups criticized the settlement, arguing it doesn’t go far enough to protect merchants.

    “Once again, this proposal is all window dressing and no substance,” National Retail Federation Chief Administrative Officer and General Counsel Stephanie Martz said in a statement. “The reduction in swipe fees doesn’t begin to go far enough, and the change in the honor-all-cards rule would accomplish nothing. If the courts can’t fix this, it’s time for Congress to take action.”

    The National Grocers Association added that the proposed settlement does not address the “anticompetitive price-setting in the credit card industry.”

    “Independent grocers, operating on net margins of less than 2%, have been hit hardest by rising swipe fees, which grow faster than inflation and cost consumers and businesses over $100 billion annually,” wrote Chris Jones, NGA chief government relations officer and counsel.

    A previous Visa-Mastercard agreement was denied earlier this year, so it remains to be seen if this new proposal will ultimately be approved.

    Lawmakers have also floated reform through the bipartisan Credit Card Competition Act, which would reduce swipe fees and target the “Visa-Mastercard duopoly” by requiring secondary networks on credit cards. The measure, which was first introduced in 2023 and backed by then-U.S. Senator J.D. Vance, could put additional pressure on payment giants if the settlement doesn’t satisfy regulators—or merchants. 

    Preston Fore

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  • How next-generation retail payments solutions lower operating efforts for merchants and corporates – Banking blog

    How next-generation retail payments solutions lower operating efforts for merchants and corporates – Banking blog

    Customers today expect a seamless omni-channel shopping experience with directly integrated payment options. Recently technical progress and the tokenisation of retail payment transactions have enabled omni-channel use cases. In this article we explain how omni-channel payments work in practice and how merchants and corporates are able to benefit from this modern payment solution.

    Automatic Tokenisation and Omni-Channel Payments

    Modern payments solutions tokenise all transactions to reuse the processed information in future transactions, whether through the same sales channel or others.

    Tokenisation describes the encrypting process by which unique identifier replacement numbers are assigned to transactions. If a payment system recognises a token, it decrypts it using the right decryption key to process the data.

    Use case 1: A customer buys a product (or service) in a store and pays by card. The payments system tokenizes the transaction based on the transaction reference number. If the customer is not satisfied with the product, returns it a few days later and wants a refund, the merchant or corporate can simply trigger the refund payment to the customer at the push of a button after entering the token. The payments system recognizes the encrypted token and the underlying transaction data.

    Use Case 2, click & reserve: A customer selects a product online, triggering a reservation. The customer is satisfied with the look and feel of the product and pays for it in-store. The payment system recognises the underlying transaction data assigned to the token created during the online selection and uses it automatically to process the payment.

    Other relevant omni-channel use cases for merchants and corporates include ‘queue busting’, click & collect’, ‘buy instore & pay at home’, ‘instore e-commerce’ and ‘endless aisle’.

    Retail payment 1_

    As omni-channel use cases rise, corporates and merchants are bound to implement them. Retail payments today are customer-centric and require a modern payments solution.

    Due to the seamlessly integrated payment functions within the different distribution/sales channels, retailers and corporates hardly miss out on any sales as their customers have the freedom to shop across channels and to choose how to pay. Additionally, purchase cancellations and time-consuming manual refunds can be avoided.

    Automation of accounting and reconciliation to reduce manual processes

    Modern retail payments solutions enable merchants and corporates to further automate accounting and reconciliation. This has the following benefits for merchants and corporates:

    • reduced manual effort
    • reduced sources of error
    • cost savings
    • more time for fundamental business activities.

    If modern retail payments solutions are used, all transactions are automatically tokenised. This ensures that omni-channel transactions are consistently correctly flagged and recognised at all times in the reconciliation process and booked directly in the accounting system if they match.

    This means significantly less manual search and correction effort for the parties involved, resulting in direct cost savings. Today, some payment providers and acquirers include automated reconciliation solutions to integrate added value.

    Retail payment 2_

    From simple terminal to future-proof multitalented smart POS device

    ‘All in one’ or ‘one device strategy’ are increasingly important for merchants with physical points of sale (POS).

    Simple terminals to accept cashless payments are being replaced by a new generation of android-based smart devices. These devices enable value added services and deliver an enriched in-store customer experience.

    Using modern smart POS devices to accept cashless payments in stores offers the following advantages for merchants and corporates:

    real-time software updates through cloud integration. The days when a terminal had to be returned to the payments provider for a software update are over. Thanks to integration, payment providers are always able to automatically provide merchants with the latest terminal software. New features can continuously be added and the internationally valid PCI DSS security certification covers all the security aspects of smart POS devices.

    manage Smart POS devices yourself.

    Thanks to the Android-based operating system, merchants can manage their smart POS devices themselves and activate and/or change new payment methods, FX currency conversion and other functions, and much more.

    use additional applications on the smart POS device, simply.

    Additional connectivity to applications such as the POS system for cashing, the warehouse system for querying inventories or the customer relationship management (CRM) system for viewing customer data can be conveniently activated on the smart POS device. This works via an app store, where the corresponding apps can be downloaded to the smart POS device and linked to the main system for use, turning the smart POS device into a mobile control centre and giving the merchant further flexibility.

    new instore shopping experience.

    Smart POS devices enable a wide range of new use cases, from self-service to close interaction with sellers, Web in-store, Gamification and others.

    Retail payment 3_

    And now?

    The entire retail payments infrastructure is being transformed, creating a multitude of new opportunities to offer cashless payment solutions in the future.

    Merchants and corporates are advised to upgrade their payments infrastructure to benefit from optimised operations and reduced manual effort, resulting in overall cost reductions.

    Due to the growth in retail payments, the cost structure for merchants has become more important than before. This is therefore the best time for merchants to consider the future Interchange++ cost structure of retail payments.

    Read our previous retail payments transformation blog here

    Sergio cruz blog

    Sergio Cruz, Partner, Consulting

    Sergio is the lead Partner of Deloitte’s Business Operations practice in Zurich and has more than 25 year of experience in Consulting. He focuses on large scale front-to-back digitalisation programs in financial services and has worked on several large assignments both in Switzerland and abroad, covering the implementation of regulatory requirements and the definition as well as implementation of target operating models and process optimisations.

    Email | LinkedIn

    David frei

    David Frei, Director, Consulting

    David is Deloitte Switzerland’s Payments Lead and a Director in the Business Operations Consulting practice in Zurich, with global experience gained in Consultancy and the Banking industry. He has vast experience and a macro view across retail and banking payments, financial service products, consumer, payments costs, regulations and systems as well as detailed knowledge of key processes in Acquiring, PSP and omni-channel/e-commerce payments. He has advised large clients through impactful payments transformation and digital payments projects in Switzerland and Europe.

    Email| LinkedIn 

    Lena Woodward

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  • POS Giant Clover Teams Up With Strike To Bring Bitcoin’s Lightning Network To Millions Of Merchants

    POS Giant Clover Teams Up With Strike To Bring Bitcoin’s Lightning Network To Millions Of Merchants

    Strike CEO Jack Mallers has taken to Twitter to announce that Strike is now an integrated partner with payments giant Fiserv, parent company of Clover. Subsequently, Strike has launched a pilot integration with Clover allowing merchants to accept bitcoin over the Lightning Network.

    According to his announcement, the integration is not limited to Strike. Instead, merchants will be able to accept Lightning payments from any source — “From Cash App to a node over Tor. If it can make a Lightning payment, you can use it,” Mallers stated on Twitter.

    BtcCasey

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  • Dispatch From Guatemala’s Bitcoin Lake, A Bitcoin Community Built On Grassroots Adoption

    Dispatch From Guatemala’s Bitcoin Lake, A Bitcoin Community Built On Grassroots Adoption

    This is an opinion editorial by Rikki, author and co-host of the “Bitcoin Italia,” and “Stupefatti” podcasts. He is one half of the Bitcoin Explorers, along with Laura, who chronicle Bitcoin adoption around the world, one country at a time.

    Laura and I continue our adventures in Central America with the aim of gaining an in-depth understanding of the peculiar characteristics of Bitcoin adoption in the very different countries there and reporting it without bias on our YouTube channel, “Bitcoin Explorers.”

    Rikki

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  • Jifiti Launches B2B BNPL Functionality, Augmenting Its Robust White-Labeled BNPL Platform

    Jifiti Launches B2B BNPL Functionality, Augmenting Its Robust White-Labeled BNPL Platform

    Banks, lenders and merchants can now provide BNPL financing to business customers, in addition to consumers, through one platform.

    Press Release


    Oct 24, 2022

    Jifiti, a leading fintech company, announced today the launch of its business-to-business (B2B) BNPL solution. Any bank, lender and merchant that caters to business customers can now offer BNPL in their own brand, embedded directly into the user journey, without a middleman. 

    With the addition of B2B financing, Jifiti now facilitates every Buy Now Pay Later option for leading banks, lenders and merchants globally, online and in-store, through a single platform. Merchants that would like to offer B2B-embedded financing can connect to Jifiti’s platform via e-commerce plugins, a simple API integration or use Jifiti’s zero-integration virtual card technology. 

    Jifiti is rolling out its B2B solution to multiple partners across international markets, including top retail brands and financial institutions. Merchants can now support their business customers easily and seamlessly, offering them more payment options that were not previously available to them. Business buyers require specialized BNPL solutions as the purchasing amounts are higher, approvals are more complex and they require different loan terms than consumers. 

    Jifiti’s modular platform supports every BNPL option, including split payments, installment loans, lines of credit and now B2B loans. As the platform is white-labeled, the financial institution and merchant retain full customer and data ownership and are able to build brand loyalty. 

    “The B2B market was the next logical step in our journey at Jifiti. We aim to give every customer the financing that best suits their needs. Now, we can help our bank and merchant partners extend that same level of customization to their business customers through specialized B2B-embedded finance,” stated Yaacov Martin, CEO and Co-Founder of Jifiti.

    About Jifiti

    Jifiti is a leading fintech company that powers point-of-sale financing for banks, lenders and merchants. The company’s white-labeled Buy Now Pay Later (BNPL) platform provides banks and lenders with state-of-the-art technology to easily deploy and scale their competitive consumer loan programs at any merchant’s point of sale – online, in-store and via call center. 

    With its multinational presence, Jifiti provides end-to-end point-of-sale financing solutions to global brands in any international market. Jifiti works with leading financial institutions including Mastercard, Citizens Bank, CaixaBank, Credit Agricole, and retailers such as IKEA, Walmart and others worldwide. 

    Source: Jifiti

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