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Tag: Medicare Advantage

  • Senior citizens will pay a lot more for Medicare in 2026

    (CNN) — Senior citizens are the latest group of Americans to face steep increases in their health insurance premiums for 2026.

    Medicare Part B premiums will jump nearly 10% next year, the largest increase in four years and second-largest hike, in dollar terms, in the program’s history. The standard monthly premium will be $202.90, an increase of $17.90 from this year, according to the Centers for Medicare and Medicaid Services. That will eat up nearly one-third of the $56 monthly Social Security cost-of-living adjustment that retirees will receive in 2026.

    The steep increase in premiums for Medicare Part B — which covers doctors’ visits, outpatient hospital services, medical equipment and drugs administered by physicians, among other services — comes at a time when health insurance premiums are rising sharply for those with job-based coverage and Affordable Care Act policies. This upward trend puts more pressure on Americans already struggling with affordability as the prices of foodutilities and other necessities remain stubbornly high.

    “In a world in which people are concerned about the affordability of health care and all other needs, it’s pretty distressing that this increase is so large,” said Jeanne Lambrew, director of health care reform at The Century Foundation.

    Increasing medical and pharmaceutical costs, as well as usage, are common drivers of the rise in health care premiums across coverage types.

    Medicare is also contending with the continuing wave of baby boomers becoming eligible to enroll, plus the ongoing shift toward surgeries and other medical services being performed at outpatient facilities, rather than in hospitals, where care is covered by Medicare Part A, said Rachel Schmidt, research professor at Georgetown University’s Medicare Policy Initiative.

    CMS noted that monthly premiums would have risen by another $11 had it not approved a change in payment for skin substitutes that the agency says will reduce spending by nearly 90% on the wound care products. Medicare shelled out more than $10 billion for these products last year, up from $256 million in 2019.

    Meanwhile, Medicare Part D prescription drug policies, which are offered by insurers, will see fewer changes for 2026 than they did for this year. The Biden administration had to rush last fall to stand up a multibillion-dollar subsidy program for insurers to prevent steep premium increases stemming from the Inflation Reduction Act. The law, which the Democrat-led Congress approved in 2022, required insurers to be on the hook for more of the drug costs once enrollees hit the catastrophic coverage phase above a $2,000 cap.

    The number of plans being offered for 2026 will decrease modestly, according to consulting firm Oliver Wyman, which noted that Elevance is exiting the market. Many insurers are hiking their premiums by as much as $50 for next year, though some are lowering them or holding them steady.

    “If seniors in the standalone PDP market are willing to shop, there is still stability,” said Brooks Conway, a principal at Oliver Wyman.

    Roughly 69 million Americans are enrolled in Medicare, which also covers people with disabilities. The annual open enrollment period ends December 7.

    Medicare Advantage market retrenches

    Medicare Advantage, which covers just over half of Medicare beneficiaries, is going through a second year of major changes. The overhaul is being spurred by medical costs outpacing reimbursements from the federal government, which pays insurers to offer coverage to Medicare enrollees.

    Many enrollees will have to search for new coverage for 2026 since the number of offerings is tumbling 10% to 3,373 plans, according to Oliver Wyman. Major insurers, including CVS Aetna, Elevance, Humana and UnitedHealthcare, are reducing their plan options in at least 100 counties. The changes are expected to affect just over 2 million people.

    (These figures do not include special needs plans that cater to enrollees with chronic conditions or those who are dually eligible for Medicaid. These plans will have more offerings for 2026 than they did this year.)

    In certain counties, there will be fewer policies offered with $0 premiums and fewer PPO plans, which have wider provider networks, said Greg Berger, a partner at Oliver Wyman. Insurers are primarily seeking to exit or scale back their less profitable products and geographic areas.

    “A lot of MAPD plans are trying not to grow,” Berger said, referring to Medicare Advantage plans with prescription drug coverage.

    And for the first time, some Americans will have no Medicare Advantage plans to choose from. Blue Cross and Blue Shield of Vermont and UnitedHealthcare decided to discontinue their coverage in the Green Mountain State, leaving traditional Medicare as the only option for residents in eight counties.

    Yet even with the pullbacks, most Medicare beneficiaries will have an array of options in 2026 — 39 plans, on average, down from 42 plans this year.

    “Millions of Medicare beneficiaries will continue to have access to a broad range of affordable coverage options in 2026,” Dr. Mehmet Oz, CMS’ administrator, said in a statement.

    Also, fewer plans will offer $0 deductibles for prescription drugs, while maximum out-of-pocket limits for medical care are rising $490, or about 10%, on average. Among Medicare Advantage plans with drug coverage that have a monthly premium, the average premium will increase to $66 next year, up from $60 this year.

    What’s more, the supplemental benefits that Medicare Advantage offers enrollees, such as funds for over-the-counter medicines, dental care and vision services, are getting skimpier. The dental allowance, for instance, is declining 10% to $2,107, on average, Berger said.

    The current disruptions in the market, however, don’t mean that Medicare Advantage will continue to shrink. Over the longer term, the program is still an attractive market for insurers, Schmidt said.

    “It’s not going away any time soon,” she said.

    Tami Luhby and CNN

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  • Medicare Advantage Star Ratings Plummet in 2025: Top Plans Leverage Technology to Thrive Amid Stricter CMS Standards, Black Book Research

    Sweeping Study Identifies Critical Technology Solutions Helping High-Performing Plans Navigate the 2025 Medicare Advantage Crisis

    The Medicare Advantage (MA) market has encountered unprecedented turmoil in 2025, marked by the most significant drop in CMS Star Ratings in over a decade. Black Book Research reports the national average MA Star Rating sharply decreased from 4.07 in 2024 to 3.92 in 2025, with only seven plans attaining the elite 5-star status-down dramatically from 38 the previous year.

    Reduced Plan Offerings and Market Shifts

    The number of Medicare Advantage plans available for individual enrollment fell approximately 6%, decreasing from 4,428 in 2024 to 4,186 in 2025. This reduction primarily stems from insurers consolidating or exiting markets in response to intense financial pressures and tighter regulatory scrutiny. Contrasting this trend, Special Needs Plans (SNPs), targeting specific beneficiary health conditions, have risen by 8.5%, underscoring a market shift toward specialized healthcare delivery. Insurers such as Humana and UnitedHealthcare have notably adjusted their geographic presence, with Humana entering 12 new counties but exiting 70, while UnitedHealthcare expanded into 42 counties yet withdrew from 38.

    Stable Premiums Amid Rising Costs

    Despite these shifts, the average monthly premium for Medicare Advantage plans remained steady. Moreover, approximately 32% of MA plans now offer Medicare Part B premium reductions, an increase from 19% in 2024, providing beneficiaries additional savings. However, the financial strain remains substantial, with the median out-of-pocket maximum increasing from $5,000 to $5,400. Meanwhile, coverage of certain supplemental benefits such as over-the-counter items, remote technologies, meal services, and transportation has significantly declined.

    Heightened Regulatory Oversight Intensifies Pressure

    In response to mounting concerns over potential overpayments and program integrity, the Centers for Medicare & Medicaid Services (CMS) dramatically escalated their auditing activity, reviewing all 550 eligible MA plans annually,a sharp increase from 60 previously audited. This rigorous scrutiny has immediate and significant financial implications, particularly impacting major insurers which have already faced notable stock market declines.

    Technology Emerges as a Key Differentiator for Success

    Black Book’s extensive research surveyed 972 senior executives across 550 Medicare Advantage and commercial health plans, identifying more than 300 software vendors critical to the success of high-performing plans. Evaluated across 18 qualitative KPIs-including regulatory compliance, integration, member experience improvement (CAHPS and HEDIS), and care quality-these elite plans strategically deploy advanced technologies across ten critical domains:

    Care Coordination and Chronic Disease Management

    Member Engagement and Satisfaction

    Preventive Services Utilization

    Real-Time Data and Analytics

    Quality Improvement Frameworks

    Provider Collaboration

    Grievance and Appeals Resolution

    Retention and Net Promoter Score (NPS) Tracking

    Coordination Across Care Settings

    Interoperability and Data Integration

    Stakeholders can access the detailed insights and vendor evaluations in the comprehensive 72-page report available at Black Book Market Research“The 2025 Black Book of Technology Enablers for High-Performing Medicare Health Plans”.

    Black Book will release three focused follow-up analyses to follow up on:

    Care Coordination, Quality Improvement, and Advanced Analytics: Featuring population health platforms, predictive modeling solutions, and data transformation tools.

    Member Engagement, Experience, and Retention: Highlighting technologies driving member satisfaction, loyalty, and improved health outcomes.

    Real-Time Data, Regulatory Compliance, and Provider Collaboration: Showcasing vendor solutions enabling agile decision-making, seamless interoperability, audit preparedness, and optimized provider networks.

    In an increasingly challenging environment, strategic investments in technology have emerged as the critical pathway for elite Medicare Advantage plans to sustain operational excellence and successfully navigate heightened CMS standards.

    About Black Book Research

    Black Book Research provides independent, unbiased industry benchmarks and vendor performance evaluations for healthcare IT, outsourcing, and managed services. All Black Book satisfaction surveys are conducted free from vendor influence or paid participation, ensuring transparency, objectivity, and trust in every report.

    Source: Black Book Research

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  • Endear Health Partners With Doctors HealthCare Plans, Launches New Medicare Advantage Member Portal

    Endear Health Partners With Doctors HealthCare Plans, Launches New Medicare Advantage Member Portal

    Endear Health and Doctors HealthCare Plans today announced their multi-year partnership to deliver a digital member portal that makes it simple for members to access and utilize important information their Medicare Advantage plan has to offer. Launched earlier this month, Doctors HealthCare Plans now provides all of its members in Miami-Dade and Broward counties with access to the Endear Health member portal.

    A recent study revealed that 64% of 50+ adults said technology is not designed with their age group in mind.1 Doctors Healthcare Plans recognizes this gap, and also understands that the modern Medicare Advantage member expects to be able to access their health information digitally.

    Doctors HealthCare Plans is now able to engage with its members on a solution built from the ground up to be intuitive for Medicare Beneficiaries, seamlessly integrating educational resources, core benefits, and supplemental benefits into a single, easily accessible location, available on any device. 

    This launch represents a key milestone in Doctors HealthCare Plans’ goal of improving member satisfaction and engagement. Utilizing member feedback and data insights, Endear Health and Doctors HealthCare Plans will continue to expand the portal’s functionality and develop additional features to better cater to their members’ needs.

    “We are committed to providing our members with the tools they need to manage their health effectively, and this new portal reflects that commitment,” said Brandon Haushalter, CEO of Doctors HealthCare Plans.

    The new portal introduces key features that help enhance the member experience. Some of the key features include: 

    1. Digital Member ID Card: Members can now access their Member ID card directly on their mobile devices making it easier to provide proof of insurance during medical visits.
    2. Provider Search: The new portal includes the provider search tool, allowing members to easily find in-network doctors and specialists. 
    3. Plan Benefit Information: Members now have access to view their coverage details directly on their mobile devices.
    4. Important Phone Numbers: The new portal includes access to essential contact information for member services, claims inquiries, and other support.

    Josefa Curbelo, a member since 2019shares her excitement: “As a Doctors HealthCare Plans member, I’m thrilled with the new member portal. One of my favorite features is the digital Member ID card. Having it easily accessible on my phone means I don’t have to worry about forgetting my insurance card at home when I visit my provider. Another feature I enjoy is easy access to my plan benefits which helps me make informed decisions about my care. The new member portal has made managing my healthcare a breeze!”

    The new member portal is now live and available to all Doctors HealthCare Plans members via desktop and mobile devices.

    1 AARP, “2024 Technology Trends for Older Adults” (AARP), https://www.aarp.org/pri/topics/technology/internet-media-devices/2024-technology-trends-older-adults

    About Doctors HealthCare Plans

    Doctors HealthCare Plans (DHCP) is a Florida-based, locally owned and operated Medicare Advantage Health Plan offering coverage for eligible Medicare beneficiaries across Miami-Dade and Broward County. The health plan was founded on a deep commitment to the community and provides an extensive network of providers, pharmacies and hospitals.

    For more information, visit: doctorshcp.com

    About Endear Health

    Endear Health, the first digital engagement platform built for the rapidly evolving value-based landscape, is on a mission to fundamentally improve the Medicare experience. Founded in 2021 and backed by Optum Ventures, 8VC and additional strategic partners, Endear Health is focused on reducing the hurdles older adults face while navigating an increasingly digital world through development of innovative consumer-centric engagement solutions. Endear Health believes that seniors who are accustomed to receiving assistance and care across nearly all facets of their daily lives should receive that same high level of support when it comes to how they access healthcare.

    For more information, visit: endearhealth.com

    Contact

    press@endearhealth.com

    marketing@doctorshcp.com

    Source: Doctors HealthCare Plans & Endear Health

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  • Endear Health Announces $8M in New Funding From Optum Ventures, Blue Cross of Idaho, 8VC and Additional Strategic Partners

    Endear Health Announces $8M in New Funding From Optum Ventures, Blue Cross of Idaho, 8VC and Additional Strategic Partners

    Endear Health is focused on reducing the hurdles older adults face while navigating an increasingly digital world through the development of innovative consumer-centric engagement solutions

    Endear Health, a digital engagement platform built for the rapidly evolving value-based landscape, announced it has successfully closed an $8M funding round from new and current investors including Optum Ventures, Blue Cross of Idaho, 8VC and additional strategic partners. The funds will be used to accelerate the development and expansion of Endear Health’s proprietary platform, which improves the way value-based care organizations deliver digital experiences to their members.

    According to recent studies, 61% of adults aged 65 and older own a smartphone, and 73% of them use the internet daily1. Endear Health recognizes the untapped potential of technology in improving the lives of older adults and aims to bridge the digital divide by offering user-friendly solutions that cater to their unique needs. 

    With Endear Health, organizations can offer members a personalized and intuitive digital platform, purposefully designed for seniors, which integrates educational resources, core benefits, and supplemental benefits into a single location. Additionally, through a marketplace of scalable integrations with third-party digital health vendors, Endear Health empowers payors to quickly deploy innovative programs in an efficient manner ultimately resulting in better member satisfaction and improved overall health outcomes.

    “Blue Cross of Idaho remains at the forefront of closing gaps in care for Idahoans, and we are constantly seeking innovative, frictionless ways to improve the health and wellness of our members. We are excited to invest in Endear Health’s member-centric, digital solutions that connect seniors with plan benefits, programs, and even reminders for a check-up or screening.” Drew Hobby, Chief Revenue Officer for Blue Cross of Idaho

    The latest funding round represents a significant milestone for Endear Health, reflecting the growing recognition of the company’s promising impact on the healthcare industry, particularly for older adults. With the new capital injection, Endear Health is well-positioned to scale its operations, expand its team, and continue innovating its platform to meet the evolving needs of Medicare Advantage plans and risk-bearing entities nationwide. 

    1 Faverio, Share of those 65 and older who are tech users has grown in the past decade (Pew Research Center)

    About Endear Health

    Endear Health, the first digital engagement platform built for the rapidly evolving value-based landscape, is on a mission to fundamentally improve the Medicare experience. Founded in 2021 and backed by Optum Ventures, 8VC and additional strategic partners, Endear Health is focused on reducing the hurdles older adults face while navigating an increasingly digital world through development of innovative consumer-centric engagement solutions. Endear Health believes that seniors who are accustomed to receiving assistance and care across nearly all facets of their daily lives should receive that same high level of support when it comes to how they access healthcare.

    For more information, visit: endearhealth.com

    Contact

    press@endearhealth.com

    Source: Endear Health

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  • The Jewish Federation of Southern New Jersey Partners With Envoy America to Launch a Transportation and Companionship Service for Older Adults

    The Jewish Federation of Southern New Jersey Partners With Envoy America to Launch a Transportation and Companionship Service for Older Adults

    Partnerships such as this one exemplifies the ways non-profit organizations and older adults care providers are working together to address isolation and the social determinants of health.

    Press Release


    Jan 16, 2023

    Envoy America, a technology-enabled platform for transportation and companionship services for older ad0ults, announced a new partnership with the Jewish Federation of Southern New Jersey (JFSNJ), a vibrant, non-profit organization. This collaboration will help keep older Jewish adults engaged in the community via Envoy America’s accompanied transportation service with social, recreational, and cultural programming infused with Jewish heritage and values.

    “Social isolation remains a major risk factor for older adults’ health, and transportation difficulties are often a top contributor to why they aren’t connected or engaged with the people, places, and things that provide meaning in their life,” said Ronit Boyd, Chief Impact & Innovation Officer, JFSNJ. “Older adults want autonomy, to come and go and enjoy life on their own terms. We are proud and excited to partner with Envoy America to provide this vital service to our community.”

    Founded in 2015 in Scottsdale, Arizona, Envoy America has invented a new category of care through leveraging human compassion and technology. Since its inception, the company focused on turning an untapped supply of compassionate talent, 45- to 60-year-old “younger” older adults and stay-at-home parents, into a new caregiver that the company calls Companion Drivers.

    “Our Companion Drivers across the country have been addressing the Social Determinants of Health, including isolation, disengagement and loneliness since 2015, for older adults who stand to benefit from companionship, assistance and transportation services,” said K. C. Kanaan, co-founder and Chief Executive Officer, Envoy America. “By providing access to social support outside and inside the home, those using the Envoy America service are less likely to need costly medical intervention and more able to live independent, healthy and more socially active lives.”

    According to Boyd, JFSNJ and Envoy America’s mission, values, and culture of putting older adults first aligned well. “Partnering to serve older Jewish adults in the tri-county area our Federation serves addressed many concerns seniors and their loved ones have about traditional transportation services, giving them more than just a curb-to-curb drop off but a true individualized service without boundaries.”

    Envoy America Companion Drivers are compassionate individuals who are trained to understand the varying needs and challenges older adults face. All Companion Drivers must pass Envoy America’s proprietary DCCP™ Skills Training (Driving Companionship Certification Program) which includes modules on communication etiquettes, defensive driving skills, working with walkers and transfer wheelchairs and serving clients with memory challenges.

    The Jewish Federation Senior Rides Program is open to Jewish individuals age 60 or older who reside in the Camden, Burlington, and Gloucester Counties, New Jersey. For more specifics qualification and joining the program, please call 856-751-9500 x1118 or email jfedrides@jfedsnj.org.

    About the Jewish Federation of Southern New Jersey

    The Jewish Federation of Southern New Jersey (JFSNJ) began in 1922 when a group of 29 people with vision and compassion for others created an organization which would serve the Jews of Camden. From humble beginnings focusing on the delivery of food, clothing, and shelter, we have grown into a communal organization dedicated to promoting and enhancing Jewish life throughout Southern NJ. The Jewish Federation encompasses facilities that serve approximately 56,700 people in the Jewish community of Camden, Burlington, and Gloucester Counties.

    Locally, the Jewish Federation and our family of agencies are serving the needs of the Jewish population, including early childhood, young adults, special needs, and seniors. The Jewish Federation family of agencies enhances the lives of thousands of people through counseling; food pantries; low- and moderate-income housing; social, cultural, and recreational programs; Jewish education; and Israel advocacy.

    The Jewish Federation’s global mission is accomplished through a network of overseas partners assisting Jews in more than 90 countries worldwide.

    About Envoy America

    Envoy America is a women-led operation that was founded in 2015 in Scottsdale, Arizona. Envoy America and its team of Companion Drivers offer older adults and families companionship and transportation services to help them stay socially active, healthy and independent.

    Across the U.S., health plans, accountable care and healthcare organizations, senior living communities, faith-based organizations and families look to Envoy to provide care to their members and residents. The company tailors its service to the goals of each member and resident, providing companionship, assistance and transportation services to activities the members and residents choose. This includes medical appointments, grocery shopping, religious services, sporting events, theater, cultural events, family get-togethers, walking their pet and help with technology — whatever they desire. For more information, visit www.envoyamerica.com.

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    Source: Envoy America

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  • Envoy America Promotes Monica Escalante to Vice President, Operations

    Envoy America Promotes Monica Escalante to Vice President, Operations

    Escalante brings a breath of experience in the healthcare and older adults markets addressing the social determinants of health

    Press Release


    Jan 6, 2022

    Envoy America, a technology-enabled platform for companionship, assistance and transportation for ambulatory and wheelchair-bound older adults, announced it promoted Monica Escalante to Vice President, Operations. 

    Founded in 2015 in Scottsdale, Arizona, Envoy America has invented a new category of care through leveraging human compassion and technology. Since its inception, the company focused on turning an untapped supply of compassionate talent, 45- to 60-year-old “younger” older adults and stay-at-home parents, into a new caregiver that the company calls Envoy Companions. 

    “Our Envoy Companions across the country have been addressing the Social Determinants of Health, including isolation, disengagement and loneliness since 2015, for older adults who stand to benefit from companionship, assistance and transportation services,” said Escalante. “By providing access to social support outside and inside the home, those using the Envoy service are less likely to need costly medical intervention and more able to live independent, healthy and more socially active lives.”

    “I am very pleased to announce and congratulate Monica on her promotion. In her new role, Monica will be overseeing all business operations performance across the nation to include service delivery and Envoy Companion recruiting and retention,” said K. C. Kanaan, Envoy America founder and Chief Executive Officer. “Monica first led the expansion of Envoy America in the Pacific Northwest in 2017, earning trust with corporate clients, and helped to grow a large team of local Envoy Companions. Later on and as part of a strategic growth initiative, Monica went on to open 70+ new territories across the country to obtain market share in those new geographies.”

    The company is in an excellent position to continue to grow into new markets across the U.S. and expand its partnerships with Health Plans, Accountable Care and Health Care Organizations and Senior Living Communities to help keep our older adults safe, healthy and independent. Envoy America is poised to solidify its position as the first nationwide provider of its concierge services.

    About Envoy America:

    Envoy America is a women-led operation and minority-owned enterprise that was founded in 2015 in Scottsdale, Arizona. Envoy and its team of Envoy Companions offer older adults and families companionship, assistance and transportation services to help them stay socially active, healthy and independent.

    Across the U.S., health plans, accountable care and healthcare organizations, senior living communities and families look to Envoy to provide care to their members and residents, similar to what a son or daughter would do to support their elderly mom, dad or loved one. The company tailors its service to the goals of each member and resident, providing companionship, assistance and transportation services to activities the members and residents choose. This includes medical appointments, grocery shopping, religious services, sporting events, theater, cultural events, family get-togethers, walking their pet and help with technology — whatever they desire.

    For more information, visit www.envoyamerica.com or visit our Facebook page at https://www.facebook.com/EnvoyAmerica/.

    For media inquiries, contact:

    Hania Kanaan
    (480) 584-5894
    hkanaan@envoyamerica.com

    Source: Envoy America

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