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Tag: Management

  • How Founders Can Improve Their Tolerance for Uncertainty

    How Founders Can Improve Their Tolerance for Uncertainty

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    Opinions expressed by Entrepreneur contributors are their own.

    Businesses, especially startups, are characterized by uncertainty. From the viability of a business idea to investors’ decisions, as well as how users would respond to your latest product feature, you’re never exactly sure what’s coming. Externally, political, technological and competitive uncertainties are causes for worry as well.

    Studies have shown that uncertainties are constant in entrepreneurship, and a leader’s ability to tolerate and manage them will greatly support the success of their venture. However, repeated exposure to high levels of uncertainty can send entrepreneurs into an emotional rollercoaster that could affect their self-image. Early-stage and first-time founders run greater risks of being broken by the twists and turns of rapidly changing business environments.

    More fascinating, though, is that some — especially serial entrepreneurs — are hooked to the uncertainties synonymous with startups. And their ability to tolerate these uncertainties and adjust accordingly to changing environments has helped them succeed. You, too, can learn to do the same by incorporating these four attitudes into your life:

    Related: 3 Ways to Overcome Uncertainty About Your Business’ Future

    1. Avoid micro-managing your team

    Delegate some uncertainties. So many activities go into building a company. A majority of those activities carry fair amounts of uncertainty. And it’s easy to get roped into bouts of worry trying to figure out how things could go wrong.

    It could be a marketing campaign that your team is trying out for the first time or a new product that your company is working on. Rather than actively engaging in these activities and interfering with your team’s every move, you can rid yourself of the anxiety that comes with the process and focus your energy where it’s needed the most.

    Studies by the Harvard Business Review reveal that micro-managing a team could significantly add to a boss’s stress and anxiety levels. Just lay back a bit, and let the marketing or product team worry about the uncertainty associated with their roles. You’ll thank yourself for it.

    2. Accept what you cannot control

    As far as entrepreneurship is concerned, so many events take place that are beyond the entrepreneur’s control. It could be some government policy changes that threaten the survival of your business. Maybe a key employee is quitting to spend more time with family. Whatever it is, there might be absolutely nothing you can do to change things. And you have to accept that.

    Yes, it’s easier said than done. You’ll most likely feel vile for being in such a position. That’s okay. Feelings make us humans, and you don’t have to deny them. The University of Utah Health Care psychiatrist, Maria Reyes, predicates that recognizing and acknowledging our feelings towards circumstances beyond our control is the first step to managing anxieties related to uncertainty.

    Also, you might need to disengage from the situation a bit. Stepping back helps you gain a better view of what seems like an obstacle to your success. Some entrepreneurs make the best of this step-back moment, by doing things like playing golf or engaging in hobbies of various sorts. You can give it a shot.

    Related: The 4 Things Leaders Need to Do First When Faced With Uncertainty

    3. Be grateful (for the little things)

    Gratitude is an antidote for the negative emotions that uncertainty engenders, wrote psychologist Guy Winch in his book, Emotional First Aid. Being grateful has a joyous effect on the mind. Studies have shown that expressing gratitude causes the release of serotonin and dopamine in the brain. These hormones are associated with happiness, higher self-esteem and motivation.

    Endeavor to take small breaks to reflect on your experiences. Identify the little things that often go unnoticed, and imagine how life would have turned out without them. It could be as trivial as being able to refuel your car at the gas station the day before. If it’s helped move you forward in the slightest bit, then it’s worth expressing gratitude for.

    An act as simple as being grateful, if done repeatedly, can help you build tolerance for uncertainty because you believe that there will be good things to be grateful for either way.

    Related: How to Practice Gratitude as a Business Skill

    4. Make contingency plans

    Building a business requires making assumptions and following gut feelings. A majority of the time, those assumptions are wrong. Worst off, verifiable market research data may look so wrong when reality sets in. If they were always right, I guess uncertainty would be every entrepreneur’s least problem.

    So, as you make assumptions and lay out plans to succeed, it’s crucial to also plan for failure. What would you do if reality renders your assumptions nonviable? What are your Plan B and Plan C?

    You have to figure these out. According to a report by the Harvard Business Review, in times of uncertainty, the best entrepreneurs create contingency plans that can allow them to change course quickly. This is particularly helpful because most lethal circumstances are beyond the entrepreneur’s control. Talk about changes in market trends, and like in 2020, the pandemic.

    Related: 6 Strategies You Need to Run Your Company Through Uncertainty

    It’s very easy to get tangled up in the need to control your future and that of your company. And knowing that some things just aren’t fated can be unsettling. That’s understandable. You’re not alone. Many have learned to live with it. And so can you.

    The best approach to tolerating uncertainty is to stop resisting change and accept what you can’t control. Also, reduce the amount of uncertainty that you need to deal with by delegating some of them while making plans to recover from possible failures.

    Most importantly, don’t forget to pause and appreciate the little things that you experience along the way. As with most processes, building tolerance for uncertainty is a worthwhile journey. You don’t want to miss the opportunity to be grateful.

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    Judah Longgrear

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    November 11, 2022
  • 7 Common Mistakes New Technology Leaders Must Avoid

    7 Common Mistakes New Technology Leaders Must Avoid

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    Opinions expressed by Entrepreneur contributors are their own.

    Technology leaders are responsible for sharing IT strategies and visions that support their companies’ goals. It is also crucial that they maintain a budget that makes it possible to implement such decisions and make them fully actionable. Technology is significantly changing and improving business operations, from task automation to advancements made to enhance time-consuming activities.

    Unfortunately, there are numerous mistakes that technology leaders make that might translate to high turnover rates and negatively impact revenue creation. Some include underestimating the political nature and impact of their role and trying to implement too many changes at a go. A better part of these mistakes is due to bad habits, stress, poor preparation and internal and external pressure. Here are some of the common mistakes that trip up new technology leaders:

    Related: 6 Mistakes That Rookie Leaders Make Which Can Cause Them To Fail

    1. Trying to implement too many changes too fast

    Innovation and change are one of the top responsibilities of technology leaders. These professionals are considered the lead change-makers of business strategies and technology initiatives. Consequently, this can put too much pressure on new technology leaders, leading to drastic changes. New technology leaders are tempted to implement too many changes, often leading to potential challenges. Generally, business organizations can only absorb a specific amount of change at a time. Therefore, new technology leaders must set realistic expectations for ultimate success.

    2. Using inaccurate and unreliable data sets

    New tech leaders should learn to detect and avoid faulty data sets as early as possible. This is because flawed data sets generate inaccurate results in the final algorithm’s output. New tech leaders should go above and beyond to ensure proper parameters are defined and reliable data is presented. After all, starting their technology initiatives with inaccurate data can translate to misalignments of goals, objectives and targets, causing a wide range of decision-making and implementation challenges.

    3. Poor communication

    How technology leaders communicate with their teams can make or break a project implementation process. Leaders can choose to share face-to-face or electronically. If you are a new tech leader, you should remember that just because the information is clear from your perspective does not mean it is the same for the entire team. Besides precise details, you should provide specific communication guidelines that your team will accept. Take time to lay down your proven schemes, but remember they should be all about mutual understanding, and you cannot impose them on the rest of the team. Fortunately, the technology industry boasts state-of-the-art and practical tools, including project management tools and instant messengers, to enhance organizational communication.

    4. Implementing technology without a clear goal

    So, how will the new technology help enhance your organization‘s daily operations and productivity? Most new technology leaders start piloting and implementing new technologies without a clear goal or vision. Note that you will be stuck in the theoretical stage without a clear view of the expected results. New technology and strategies must be modeled to enhance the company’s productivity, revenue generation and solving real business problems.

    Related: Become a Better Leader by Improving Your Communication Skills

    5. Being afraid to let people go

    In their first 100 days, information technology leaders might find it hard to clean the house and try hard to keep everyone on the payroll. They feel that no employer deserves to be fired, but in some cases, there is a great need to let some people go. Understandably, the leaders want to make an excellent first impression and maintain the status quo with the team. Therefore, they do not want firing people to be one of their first moves. New technology leaders should take the time to evaluate the existing team, identify any toxic personality that pulls down the organization’s productivity, and let them go. That is among their top responsibilities as leaders. If you ignore it for too long, the problem might get worse.

    6. Relying on technology as the ultimate problem-solver

    Contrary to popular belief, technology cannot solve all organizational problems. Technology should be implemented as an effective way to serve you, not the other way. Therefore, tech leaders must stay on the lookout to ensure everything is flowing and working as it should. Start slow, and do not ignore anything, as people have different levels of understanding and retaining information.

    7. Failing to access the business culture early on

    If you are a technology leader, you have probably come across the “culture eats strategy for breakfast” quote from Peter Drucker, a renowned management guru. However, that is not always the case. One of the most common mistakes of new technology leaders is the failure to analyze and understand their organization’s culture and fabric. While most new leaders are all into their 100-day plan, the fact is that the pace of business technology composite and method will vary with different organizations. They should therefore take the time to assess their teams, peers and overall business structure and culture before embarking on an excessively aggressive approach. After all, organizations win when they have the best and most well-connected teams.

    With that in mind, by understanding your business culture early on, new technology executives will know when and how to adjust and implement changes to help them remain effective moving forward. While there are several leadership styles, your business culture will determine what works best.

    Related: 4 Things the New Leader of an Organization Should Do Right Away

    From trying to fly solo and leaping without looking, there are numerous mistakes that new tech leaders should avoid. They should understand that authentic and effective leadership goes beyond giving orders and expecting things to go their way. Technology leadership is about setting clear, attainable goals, being open to challenges and new ideas, investing in training, providing enough tools and resources and encouraging teamwork.

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    Steve Taplin

    Source link

    November 11, 2022
  • FTX’s Sam Bankman-Fried: ‘I was shocked to see things unravel the way they did’

    FTX’s Sam Bankman-Fried: ‘I was shocked to see things unravel the way they did’

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    Sam Bankman-Fried, co-founder at crypto exchange FTX, tweeted Friday that he was “shocked to see things unravel the way they did,” after he quit as chief executive and the company and its related entities filed for bankruptcy.

    See: Sam Bankman-Fried resigns as CEO of FTX as cryptocurrency exchange files for Chapter 11 U.S. bankruptcy

    The bankruptcy “doesn’t necessarily have to mean the end for the companies or their ability to provide value and funds to their customers chiefly, and can be consistent with other routes,” Bankman-Fried tweeted Friday.

    Bankman-Fried has seen his net worth plunge to almost zero from $16 billion in less than a week, according to Bloomberg Billionaires index.

    FTX was once the third largest cryptocurrency exchange by trading volume. Bitcoin
    BTCUSD,
    +0.10%

    fell 3.4% Friday to around $16,838, hovering at around a two-year low, according to the CoinDesk data.

    A representative at FTX didn’t respond to a request seeking comment.

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    November 11, 2022
  • Bitcoin falls to 2-year low, other cryptos down after market reacts to FTX bankruptcy news

    Bitcoin falls to 2-year low, other cryptos down after market reacts to FTX bankruptcy news

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    FTX, the crypto exchange, filed for voluntary Chapter 11 bankruptcy in a Delaware court on Friday, and chief executive Sam Bankman-Fried has resigned.

    Following the news, here is how prices are doing for major cryptocurrencies, according to CoinDesk data.

    Bitcoin  BTCUSD, -4.92%  The price for Bitcoin was around $19,350 before the announcement of the potential FTX/Binance deal on Tuesday. The price jumped to $20,590 in less than an hour after the announcement. But dropped to a 2-year low of $17,484. Currently, the Bitcoin price is $16,907.19, a change of -5.04% over the past 24 hours.

    Ethereum  ETHE, -9.66% Currently, the Ethereum price is $1,252.60, a change of -6.60% over the last 24 hours. The price of Ethereum was around $1,438 before the announcement, and peaked at $1,562 under an hour after. Later on Nov 8, the price dropped to $1,289.

    FTT: Today the price of FTT, which is the FTX token, is $2.74, down 20.37% in the last 24 hours, according to CoinMarketCap data. At the beginning of the week, on Nov 7, the price was around $22.06.

    Solana: Currently, the price is $17.34, a change of 2.91% over the past 24 hours. The price of Solana before the announcement was around $27.69, and peaked at $31.29 shortly after the announcement.

    Binance Coin: The Binance Coin price is $285.74, a change of -7.02% over the past 24 hours. The Binance Coin price was around $322 before the announcement that Binance might acquire FTX on Nov 8.

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    November 11, 2022
  • How to Be Less Impulsive

    How to Be Less Impulsive

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    Opinions expressed by Entrepreneur contributors are their own.

    It’s a question every leader should ask themselves: Is it possible to truly master ourselves and grow if we can’t control our impulses?

    There’s this quote I read a long time ago by author and psychologist Daniel Goleman that says “Emotional self-control — delaying gratification and stifling impulsiveness — underlies accomplishment of every sort.”

    I agree wholeheartedly, but of course, this is no easy feat. During a heated debate, for instance, we often let our gut reactions dictate how we respond. But it’s the opposite of what we should do, especially as leaders. Still, keeping our impulses under control tends to be a huge problem in the business world; and yet it’s the exact thing we need to develop to ensure success.

    Stanford neuroscientist Andrew Huberman insists that we can change our ways. Impulse control, according to his research, isn’t only plausible, it’s an ability we can develop. I’d like to share four expert-backed strategies that have personally helped me hone this skill and might help you, too.

    1. Delay gratification by even a few minutes

    I admit this is a hard one. The urge to constantly check our phones or grab an unhealthy snack can be so strong. But we don’t have to take drastic measures like going on a full technology detox or completely revamping our diets to make changes. The point is to be conscious about delaying those impulses even for a few minutes.

    Huberman refers to this as training your “no-go function”— a way of learning to inhibit our impulses. He proposes trying to aim for 20 of these no-go moments each day. “Something as trivial as having the urge to scroll through social media but refusing to pick up your phone can begin to train your ‘no-go circuit.’”

    Delaying your craving for that bite of chocolate or sugary drink by just a little can help you start flexing your self-control muscles.

    Related: Even Control Freaks Need Wisdom to Accept What They Can’t Change

    2. Practice mindfulness

    When I first founded my startup, Jotform, 16 years ago — I was over-eager and ambitious. I was also a self-proclaimed perfectionist and this didn’t help with attempting to keep my impulses in check. But over time, as the pressure of growing my business became more intense, I made one of the best decisions for myself and my professional career: beginning a regular practice of mindfulness.

    Instead of checking my phone first thing in the morning, I’d start journaling and then take more walks in nature to clear my mind. All of this helped to not only calm my anxieties (which generally lead to impulsiveness), but it also did something else: It helped me take time to reflect. I later progressed in my mindfulness journey by learning new breathing techniques and practicing guided meditations.

    Huberman also recommends this technique as a way of training our brains. “You think, ‘Uh, I don’t want to do it, but I’m going to force myself to sit still even though I want to get up.’ That’s a no-go,” he explains.

    3. Know your triggers and plan ahead

    The truth is, we all have a list of things we know will make us impulsive. Going out to a fast food restaurant when we’re trying to eat healthier, for example, can be self-sabotaging. Or spending time with certain people who we know tend to touch our buttons can be a different kind of trigger. I’m not saying to avoid these scenarios altogether — but to plan for them.

    If you’re meeting up with a friend for lunch, try to check out the menu beforehand so you already know what you’ll select when you get there. Or if you know you’ll be interacting with a difficult person, plan on taking deep breaths before responding or even taking a bathroom break to avoid saying something you might regret.

    In her story for Inc, Jessica Stillman writes that “It’s amazing how often we fail to live up to our potential not because of fear or stupidity but because of lack of self-control.”

    Related: 7 Characteristics of Exceptional Business Professionals

    4. Be patient with yourself

    Getting our impulses under control won’t happen overnight. I’ve spent years trying out the above strategies and trying to keep improving upon them. The above practices have also encouraged me to create policies at work to help create an atmosphere that reinforces using mindfulness and keeping our work/life balance in check. For example, I tell my employees to delete Slack from their phones and not answer emails during their weekends. It’s a way of promoting healthier habits that help us with self-control.

    As leaders, it’s important that our growth and development also lead to making a difference in our professional lives as well as those among our team.

    But keep in mind to be patient with yourself. As the saying goes, Rome wasn’t built in a day — nor can we expect to kick our scrolling habits all that easily. But by taking small steps regularly to delay gratification, take up mindfulness and plan, we can make significant progress in the long term.

    What I want to hit home as well is that it’s all too easy to be harsh on ourselves when trying to make any kind of behavioral changes. They require concerted effort and purposeful intention. More importantly, as Huberman wisely notes “Impulse control isn’t a fixed talent. It’s an ability you can train.”

    We do have a say in the matter as long as we have the willingness.

    Related: Leadership Tips: 5 Steps in Mindfulness Training that will Ultimately Make You an Unstoppable Leader

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    Aytekin Tank

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    November 11, 2022
  • WSJ News Exclusive | Meta’s Mark Zuckerberg Says He Is Accountable as Company Preps for Mass Layoffs

    WSJ News Exclusive | Meta’s Mark Zuckerberg Says He Is Accountable as Company Preps for Mass Layoffs

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    • WSJ News Exclusive
    • Tech

    Layoffs are to begin on Wednesday morning, the CEO told hundreds of executives on Tuesday

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    November 8, 2022
  • Kohl’s CEO Michelle Gass Resigns to Join Levi Strauss

    Kohl’s CEO Michelle Gass Resigns to Join Levi Strauss

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    Kohl’s CEO Michelle Gass Resigns to Join Levi Strauss

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    November 8, 2022
  • Atlassian stock suffers worst day ever, nearly $13 billion in valuation wiped away

    Atlassian stock suffers worst day ever, nearly $13 billion in valuation wiped away

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    Atlassian Corp. shares dropped nearly 30% Friday, after the business-collaboration software company’s earnings and revenue outlook fell short of Wall Street expectations and executives described signs of economic weakness taking hold.

    Atlassian
    TEAM,
    -28.96%

    shares plummeted to an intraday low of $117.11 in Friday trading, nearly 33% lower than Thursday’s closing price and the lowest price for Atlassian stock since March of 2020. At the close, shares were trading for $123.73, a 29% descent that is easily the worst daily percentage decline on record for Atlassian stock — the previous mark was a 15.9% decline on Feb. 5, 2016.

    Atlassian — known for software programs such as Jira — was worth roughly $44 billion at its closing price Thursday, so Friday’s decline represented a loss of nearly $13 billion in market capitalization, $12.86 billion to be exact. Atlassian shares had already declined 54.3% so far this year as of Thursday’s close, while the S&P 500 index
    SPX,
    +1.36%

    declined 21.1%.

    Atlassian executives forecast revenue of $835 million to $855 million for their fiscal second quarter, while analysts expected $879.3 million on average, according to FactSet. Executives also decreased their revenue guidance for the full year, without providing a specific figure for overall annual revenue; instead, they gave color in a letter to shareholders about the different revenue segments within the company.

    In that letter to shareholders, Atlassian’s co-chief executives and co-founders, Mike Cannon-Brooks and Scoot Farquhar, said that the company tracked slower conversions from free to paid subscriptions for its “freemium” software, and slower growth from its paying customers in the quarter.

    “The above two trends are the result of companies tightening their belts and slowing their pace of hiring. In other words, Atlassian is not immune to broader macroeconomic impacts,” they wrote. “Our outlook assumes these trends will persist, but we’ll monitor, respond and keep you updated accordingly.”

    “We will focus our investments on strengthening our market position and scooping up top-tier talent in this environment. But we will balance these investments with the growth of our business and be responsive to the macroeconomic conditions,” they continued. “So while we’re lowering our revenue outlook for FY23 based on macroeconomic headwinds, we are maintaining our midteens % operating margin outlook for the year.”

    Chief Financial Officer Joe Binz detailed planned cost cuts and a hiring slowdown in response during a conference call Thursday afternoon.

    “First and foremost, we’re making reductions in our non-head count-driven discretionary spending,” he said in response to an analyst’s question. “And then, secondarily, we’ll be moderating the rate of planned head count growth in the second half of FY 2023.”

    Executives reported a fiscal first-quarter loss of $13.7 million, or 5 cents a share, compared with a loss of $411.2 million, or $1.63 a share, in the year-ago period. Adjusted earnings, which exclude stock-based compensation expenses and other items, were 36 cents a share, compared with 37 cents a share in the year-ago period.

    Revenue rose to $807.4 million from $614 million in the year-ago quarter. Analysts surveyed by FactSet had forecast adjusted earnings of 40 cents a share on revenue of $806.3 million.

    “These results came as a bit of a shock, and are frankly something we thought we’d never see from a high-performing company like TEAM that also possesses a unique value proposition and business model,” Mizuho analysts wrote while chopping their price target on the stock to $255 from $320 but maintaining a “Buy” rating on the stock.

    “Despite the big setback, we believe TEAM is likely to be one of the biggest
    winners once the macro environment improves,” they wrote. “Why? Most notably, we would highlight a very strong competitive position in the important DevOps market, a still vibrant top-of-funnel (35K net new paid customers added over the LTM), a multiyear cloud migration catalyst, and meaningful pricing power as key growth drivers.”

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    November 4, 2022
  • 10 Leadership Lessons from the CEO of Redfin

    10 Leadership Lessons from the CEO of Redfin

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    Opinions expressed by Entrepreneur contributors are their own.

    Buying a house as an investment or as a place where your family is going to live is as big of a purchase as many people will ever make in their lives. Seattle-based Redfin set out 15 years ago to create a combination tech company and a real estate brokerage to make the industry work better for customers and agents. The technology-powered real-estate company generated $1.9 billion in revenue in 2021 — a 10x increase from 2015. Since launching in 2006, it has saved customers more than $1 billion in commissions. Despite a volatile housing market, it currently boasts 53 million average monthly users on the website and app, serves more than 100 markets across the U.S. and Canada and employs more than 6,000 people.

    Related: Free Webinar | September 13: How To Build A Billion-Dollar Business

    For my latest episode of Entrepreneur‘s Leadership Lessons series, I had the opportunity to speak with Redfin CEO Glenn Kelman. Before joining the company in 2005, he was a co-founder of Plumtree Software. In his seven years at Plumtree, he at different times led engineering, marketing, product management and business development; he also was responsible for financing and general operations in Plumtree’s early days. Before that, Kelman was one of the first handful of employees at Stanford Technology Group, a startup that was acquired by IBM.

    “I started as a web expert, not a real estate expert,” Kelman said during our conversation. “I had no idea how to build such a large organization, but along the way, we’ve learned a lot of valuable lessons. It’s been a wild ride.”

    The Seattle-raised leader is one of the most authentic, energetic and unflinchingly honest CEOs I have ever met. He graciously shared 10 valuable leadership lessons with me during our hour-long talk:

    1. Business can be a force for good.

    Kelman describes himself as an “ex-hippie from UC Berkeley” who thought business was a force of evil as he set out to better the world post-college. How do you improve the world without some kind of business interaction? “That dichotomy made me miserable for the first decade of my professional life,” Kelman admits. But he soon realized that business is only as good or bad as the people who drive it. “An enterprise can give people a common sense of purpose, a sense of belonging and a way to express their ideas and abilities. Most important, we need the industry and commerce of humanity to solve the world’s problems.”

    Related: How This Tech Leader Found Her Voice and Took the Reins of a Major Company

    2. Find a support group that knows your value and continually pushes you to realize it.

    Kelman’s friends and family never gave up on him. “I was always encouraged and told that if this doesn’t work, I can try something else. It’s never too late to find something you really believe in.”

    3. A leader’s path isn’t always in a straight line.

    Kelman says he’s thankful for his post-college years of searching for his dream job, including writing a novel and considering a medical career, as these experiences helped develop him into the person he is today.

    4. Not everyone has to be Steve Jobs. Just be yourself.

    When a friend told Kelman, “You are not Steve Jobs,” he took it as an insult that he wasn’t as brilliant, creative and innovative as his hero. But after taking a step back from the statement, Kelman understood that what his friend really meant was, “Only a genius can be a genius. But any leader can be respectful and kind.”

    5. Focus on what customers need and want versus trying to please Wall Street.

    Investors have fickle demands. Trying to please Wall Street can tie a leader into knots. The best bet is to tell investors who you are, how you are going to make your customers happy and how that will lead to profitability. “It takes a mature person to be a good leader, because the hardest business problems are often not technical, but rather questions of the soul and heart,” Kelman says.

    Related: ‘Everyone’s Got a Story of How the Healthcare System Has Fallen Short.’ This Founder Is on a Mission to Change That.

    6. A CEO should love their company more than anyone else.

    “If someone was more ambitious for the company, or believed in our mission more than I did, how could I possibly be better qualified than that person to run the company?” Kelman asked me. If self-interest and the biggest paycheck led to you running the company you are running, there will be friction down the line.

    7. Don’t let your level of self-esteem ride up and down with the ebb and flow of your finances.

    There are always going to be times when war chests are full and other times when cupboards are bare. Your job is to get out of bed and bring the future to life, whatever the current standings.

    8. Get enough sleep.

    Remembering and tending consistently to the bottom-line fact that you’re a human and that you need things like proper sleep, exercise and time with family and friends will make you the best person you can be and — by extension ­— the best leader you can be.

    Related: What Has This 100-Year-Old Business Done to Ensure Its Longevity? Its CEO Follows These 7 Leadership Principles.

    9. We all want to be the smartest person in the room, but the best and most valuable trait for a leader is to be humble.

    “That’s a skill that’s accessible to all of us,” Kelman says. “It’s one where you can get an ‘A’ for effort. If you let other people flower, you will build a much larger and more successful organization.”

    10. A CEO should be the “great exhilarator.”

    Writer Robert Louis Stevenson’s wife compared life with him to having lunch on a volcano, but she married him anyway because he was the great exhilarator, Kelman says. “A CEO’s employees will stick with a great leader for the same reason. You can’t be volatile as a CEO, but you can be — and have to be — emotional when the emotions are big and good. You have to make the people you lead feel something big and good.”

    For more from my time with Kelman, watch the full webinar here. The growing collection of episodes from our series gives readers access to the best practices of successful CEOs from the biggest brands, including Wayfair, Foot Locker, Heineken, Headspace, Zoom, Chipotle, Warby Parker and ZipRecruiter.

    Related: The CEO of Wayfair Has Helped Revolutionize Digital Shopping for 20 Years. Here’s How He Handles Rocky Economic Conditions.

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    Jason Nazar

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    November 4, 2022
  • How to Solve Quiet Quitting Without Shaming Employees

    How to Solve Quiet Quitting Without Shaming Employees

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    Opinions expressed by Entrepreneur contributors are their own.

    You have probably heard of quiet quitting. If you haven’t, it’s simple: An employee continues to do their job — there’s no actual quitting involved — but they disengage. They don’t give 110%. They don’t even give 100%. Their heart is no longer in their work (if it ever was). And so, they don’t sit up, they slouch. They do only what they must.

    What do we do, then, to address this? Clean house? Fire the quiet quitters and strike fear in all who are left? Install spyware on their work computers that monitors all that they do? Many will offer that kind of advice. They’ll give hard-nosed guidance for how to get 110% from our people — which is both unreasonable and logically impossible. That path is a dead end.

    By taking a long, hard look at how we do things and acting on the faults we see there, we can solve the problem of quiet quitters once and for all.

    Related: 8 Ways to Avoid Your Employees Quiet Quitting on You

    Where did quiet quitting come from?

    Word of quiet quitting has spread via social media, LinkedIn in particular, and much has been written about it since then. Many erroneously see remote and hybrid work as catalysts. Workers aren’t saying “hello” at their coworkers’ glamorous cubicles; they’re not getting in-the-flesh visits from immediate supervisors and pats on the back from well-compensated executives. They’re on longer leashes than before, and now this disaster — a quiet, but rampant innovation-killer — has struck.

    On that point, I am skeptical. Time spent in the confines of the office does not equal greater productivity, creativity or innovation. Let’s admit it: Too much of traditional office time consists of long lunches, sharing company rumors, zoning out at a desk and fretting over the next visit to the corner office.

    Quiet quitting did not start with remote work and its lack of supervision. It’s only that people are talking about it now. If anything, that is what is new about all of this: We’re finally opening up about something we couldn’t discuss at work for many years, lest we get overheard.

    Why are people really quiet quitting?

    Let’s try talking with a random employee in our organization. Ask a few questions, like, “Could you describe your company’s strategy?” “What are your organization’s current goals and KPIs, and how you are contributing toward them?” “When was the last time you were given an honest update on how the company is doing overall?”

    If we get clear, accurate, unhesitating responses, then congratulations. We don’t likely have an opaque culture that stimulates quiet quitting, and it’s likely because we’re among those who have taken the right steps to ensure our people are fully engaged — not only with their own duties but with the company as a whole.

    Quiet quitting results from not doing what it takes to ensure employees can answer questions like those above. From the jump, quiet quitters were probably never truly engaged with the company or organization they work for. They don’t have a voice, don’t feel essential and don’t know why what they do matters. They’re acting in a way that seems right.

    Quiet quitting is not a disease. It’s a symptom of a disease, and the cure does not lie in shaming quiet quitters or pulling them back to the office so they can quietly quit under our noses without mentioning it again. If forced, once they’re back in the building, employees will start looking for the exits in favor of finding another job where they can be free and make their own choices, like the adults they are.

    All of us, managers and leaders, should look in the mirror, take stock of how we do things, and see what wrinkles we can iron out. Let’s find where we’re losing the people we’ve hired and see what we can do to correct that. Here are five things to consider.

    Related: Quiet Quitting Is Taking Over the Workforce. Here’s How to Fix It.

    1. Start at the very beginning

    What does it look like when we bring a new employee into the fold? What are they told about their place in the organization? How aware are they, not just of what’s expected of them and how they can best perform their duties, but of the long-term or even short-term goals of the company as a whole?

    Most of us have visions for our companies, not to mention metrics that we’re striving for. But when have we communicated that to the people who are there to help us achieve it?

    2. Put the big picture on display

    What do we do on a weekly, monthly or quarterly basis to promote a real sense of psychological safety, openness and belonging among our employees? How do we keep them informed about the company’s long-term goals so they don’t get lost in the bureaucracy and day-to-day tasks?

    If we have quiet quitters working for us, the answer to those questions is likely “Geez, I don’t know,” “Nothing” or something similar. Or the things we’ve been doing are not quite enough, and it’s time for a reevaluation.

    3. Stop talking. Start listening.

    Leaders don’t have a monopoly on vision. We can learn a lot from the people we’ve hired — surely that’s part of why we hired them in the first place. Perhaps it’s time for genuine connection, where we listen, rather than talk, and we see what they have to say, rather than tell them what we think.

    Let’s not ask, “How happy are you with your job?” Let’s be real. No one who’s unhappy at work will risk losing a job by saying so to the boss. Instead, let’s ask where an employee thinks the company is headed. Ask for one thing they would change about the job, and see what we can do about the bureaucracy, dysfunction and inefficiencies that your “quit quitters” are surely noticing.

    4. When all else fails, let go

    It’s true: Sometimes it’s time for quiet quitters to quit less quietly, and the best thing is to part ways. Sometimes it is not about what we’re doing wrong or not doing at all, and we must cut ties. There is nothing shameful about that.

    It could be that we hired the right person, but they’re not in the best place to do their best. Going separate ways is for the better. We can also pay the disengaged people to quit. It’s been done before, with good results for everyone. But if we do this, it’s important to engage the rest of the workforce to make sure we’re doing more than weeding out the ranks seasonally.

    5. Take a look in the mirror

    Too many commentators write and talk about quiet quitting without considering the root cause of the problem. Too often the attitude toward them is shaming and punitive.

    But it’s not about the people who work for us. It’s about us and what we have done or not done to ensure our organization behaves like a well-oiled startup.

    Innovation requires freedom, and being an employer of choice requires that we liberate our people to be themselves and do their best. We must accept that our employees are likely to have ideas on how to grow and streamline the organization that could be way better and more informed than ours.

    Related: Are You a Victim of Quiet Quitting? Look in the Mirror for Answers.

    People are quiet quitting because we aren’t being realistic and taking personal responsibility as leaders. We’re forgetting how to drive an engaged and transparent culture of innovation. And that is what we must understand if we’re to fix this problem.

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    Alex Goryachev

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    November 3, 2022
  • Tim Cook has been an excellent leader for Apple — these numbers prove it

    Tim Cook has been an excellent leader for Apple — these numbers prove it

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    How good is a company’s chief executive officer at investing your money most efficiently? This is an important question for long-term investors. It may underline the difference between a steady long-term performer and a flash in the pan.

    And Apple Inc.
    AAPL,
    -4.24%

    now makes up 7% of the SPDR S&P 500 ETF Trust
    SPY,
    -1.03%
    ,
    the first and largest exchange-traded fund (with $360 billion in assets), which tracks the benchmark S&P 500
    SPX,
    -1.06%
    .
    That’s close to an all-time record, and the iPhone maker has a whopping 14.1% position in the Invesco QQQ Trust
    QQQ,
    -1.95%
    ,
    which tracks the Nasdaq-100 Index
    NDX,
    -1.98%
    .
    Looking at the full Nasdaq Index
    COMP,
    -1.73%
    ,
    which has 3,747 stocks, Apple takes a 13.5% position.

    Apple now makes up 7.3% of the S&P 500 by market capitalization, close to the 8% record it set late in September.


    FactSet

    This is very much an Apple stock market, with the company topping the broad indexes that are weighted by market capitalization. You are likely to be invested in the company indirectly. You also might be feeling Apple’s impact in other ways. Apple’s App Store ecosystem drives more than $600 billion in annual revenue for developers.

    Tim Cook’s tenure as Apple’s CEO has been nothing short of breathtaking when measured by the company’s financial performance. Apple is not one of the fastest-growing companies when measured by sales or earnings — it is too big for that. But its excellent stock performance has reflected Cook’s ability to deploy invested capital with improving efficiency. Cook has also been a market trendsetter in other important ways. He has Apple repurchasing $90 billion of its shares annually, setting the pace for stock buybacks in the market. Cook’s steady hand has also helped Apple withstand the market’s tech wreck and remain a stable pillar for the teetering Nasdaq Composite index generally. For all these reasons, Cook has earned a spot on the MarketWatch 50 list of the most influential people in markets. 

    Apple keeps improving by this important measure

    Investors in the stock market are looking for growth over the long term. The best measure of that is whether or not a company’s share price goes up or down. But Cook isn’t just managing Apple’s stock. Digging a bit deeper into the company’s actual operating performance can provide some insight into what a good job Cook has done.

    What should a corporate manager focus on? The stock price? How about the most efficient and most profitable way to provide goods and services? There are different ways to do this, and Apple has focused on quality, reliability and excellent service to build customer loyalty.

    Apple’s commitment can be experienced by anyone who calls the company for customer service. It is easy to get through to a well-trained representative who will solve your problem. How many companies can say that at a time when it seems many companies cannot even handle answering the phone? 

    Getting back to actual performance, Cook took over as Apple’s CEO in August 2011 when Steve Jobs stepped down. The chart below shows the company’s quarterly returns on invested capital from the end of 2010 through September 2022.

    Apple’s returns on invested capital have increased markedly over the past six years.


    FactSet

    A company’s return on invested capital (ROIC) is its profit divided by the sum of the carrying value of its common stock, preferred stock, long-term debt and capitalized lease obligations. ROIC indicates how well a company has made use of the money it has raised to run its business. It is an annualized figure, but available quarterly, as used in the chart above.

    The carrying value of a company’s stock may be a lot lower than its current market capitalization. The company may have issued most of its shares long ago at a much lower share price than the current one. If a company has issued shares recently or at relatively high prices, its ROIC will be lower.

    A company with a high ROIC is likely either to have a relatively low level of long-term debt or to have made efficient use of the borrowed money.

    Among companies in the S&P 500 that have been around for at least 10 years, Apple placed within the top 20 for average ROIC for the previous 40 reported fiscal quarters as of  Sept. 1.

    As you can see on the chart, Apple’s ROIC has improved dramatically over the past five years, even as the wide adoption of the company’s products and services has led to an overall slowdown in sales growth.

    A quick comparison with other giants in the benchmark index

    It might be interesting to see how Apple stacks up among other large companies, in part because some businesses are more capital-intensive than others. For example, over the past four quarters, Apple’s ROIC has averaged 52.9%, while the average for the S&P 500 has been a weighted 12.1%, by FactSet’s estimate.

    Here are the 10 companies in the S&P 500 reporting the highest annual sales for their most recent full fiscal years, with a comparison of average ROIC over the past 40 reported quarters:

    Company

    Ticker

    Annual sales ($mil)

    Avg. ROIC – 40 quarters

    Total Return – 10 Years

    Walmart Inc.

    WMT,
    -0.02%
    $572,754

    11.0%

    142%

    Amazon.com Inc.

    AMZN,
    -3.06%
    $469,822

    6.8%

    693%

    Apple Inc.

    AAPL,
    -4.24%
    $394,328

    33.0%

    721%

    CVS Health Corp.

    CVS,
    +1.03%
    $291,935

    6.8%

    161%

    UnitedHealth Group Inc.

    UNH,
    +0.03%
    $287,597

    13.7%

    1,031%

    Exxon Mobil Corp.

    XOM,
    +1.36%
    $280,510

    9.9%

    85%

    Berkshire Hathaway Inc. Class B

    BRK.B,
    -1.94%
    $276,094

    8.2%

    233%

    McKesson Corp.

    MKC,
    -0.61%
    $263,966

    6.6%

    353%

    Alphabet Inc. Class A

    GOOGL,
    -4.07%
    $257,488

    16.6%

    405%

    Costco Wholesale Corp.

    COST,
    +0.57%
    $226,954

    16.2%

    558%

    Source: FactSet

    Among the largest 10 companies in the S&P 500 by annual sales, Apple takes the top ranking for average ROIC over the past 10 years, while ranking second for total return behind UnitedHealth Group Inc.
    UNH,
    +0.03%

    and ahead of Amazon.com Inc.
    AMZN,
    -3.06%
    .
    UnitedHealth has been able to remain at the forefront of managed care during the period of transition for healthcare in the U.S., in the wake of President Barack Obama’s signing of the Affordable Care Act into law in 2010.

    Here’s a chart showing 10-year total returns for Apple, UnitedHealth Group, Amazon and the S&P 500:


    FactSet

    Apple is only slightly ahead of Amazon’s 10-year total return. But what is so striking about this chart is the volatility. Apple has had a smoother ride. During the bear market of 2022, Apple’s stock has declined 18%, while the S&P 500 has gone down 20%, the Nasdaq has fallen 32% (all with dividends reinvested) and Amazon has dropped 45%.

    The broad indexes would have fared even worse so far this year without Apple.

    TO SEE THE FULL MARKETWATCH 50 LIST CLICK HERE

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    November 3, 2022
  • How to Set Measurable Goals and Achieve Maximum Success

    How to Set Measurable Goals and Achieve Maximum Success

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    Opinions expressed by Entrepreneur contributors are their own.

    As an entrepreneur or business leader, there are myriad reasons why you should care about goals: They help lead you in the right direction for your vision; they motivate teams and hold them accountable; they help leaders make decisions, clarify priorities and eliminate day-to-day distractions.

    But most importantly, the measurement of goals will help you track progress and explain the direction of your business to funders and other opportunities for financial capital — and the best way to do this is to include goals in your strategic plan.

    A strategic plan captures and communicates your goals to various audiences. The strategic planning process includes a document that summarizes your vision for the future of your organization and lists the goals and objectives to reach that vision. The result of this process is not only meeting the goals you were seeking, but also achieving greater organizational capacity, hitting your mission, generating greater revenue and being more financially secure. Here’s how to do it right.

    Related: How To Create A High-Performing Strategic Plan

    A common challenge with goals

    You’ve likely been hearing about goals since you were a kid. They’ve been taught and promoted to you by your teachers, counselors, coaches, bosses and so on.

    As a result of all of the different inputs, you have likely learned different definitions of goals. In fact, I bet that if you ask members of your team to define a goal, then you’d get a variety of different answers — and that’s a major problem.

    One of the challenges that I frequently encounter as an obstacle to successful strategic planning is the varying definitions of goals that team members have. When your team members define goals differently, they approach goals and performance with different perspectives and ends in mind.

    So let’s get everyone on your team on the same page with a common definition of a goal.

    I take my goal-defining guidance from the world of sports. In soccer, for example, a goal happens when the ball crosses over the goal line. In hockey, a goal is scored when the puck crosses the line. There are numerous other sports examples, but all of them provide crystal clarity for when a goal is scored.

    Applying this concept brings me to the following simple definition of a goal: a specific and measurable desired achievement.

    Related: A Guide to Goal Setting

    How to write strong goals

    You may be familiar with the well-known SMART mnemonic acronym for writing goals:

    • S: Specific
    • M: Measurable
    • A: Accountable
    • R: Relevant
    • T: Time-bound

    Over the years, I’ve found the SMART acronym to be quite useful. My definition above highlights the specific and measurable elements of the SMART acronym.

    Most of the time, the “A” in the acronym refers to either “achievable” or “attainable.” While that works, I think “accountable” (or even “assignable”) is stronger. All too often, I see teams create goals that don’t have people identified as being accountable to them. And, not surprisingly, the goals don’t get completed.

    Regarding the “R,” as in “relevant,” your goal should be taking you in the direction of a long-term vision.

    One other thing: I like to add a “goal topic” to the beginning of goals on a strategic plan since it helps readers get a quick idea of what the goal is about. For example, when setting a goal of receiving a specific score on a staff survey, I’d use the goal topic of “staff engagement.”

    When developing your goals for your strategic plan, ask yourself the following questions:

    • Is it specific?
    • Is it measurable?
    • Does it have accountability?
    • Is it relevant?
    • Is it time-bound?

    You’ll know you’ve got the right goals for your plan when the answer to each of those questions is “yes.”

    Related: Define Your Short-Term Goals With These 3 Components for Long-Term Success

    Goal guidance for your strategic plan

    There are two different types of goals that you can develop for your strategic plan: results goals and process goals. Results goals are accomplished when a specific metric has been achieved. Process goals lead to the completion of a plan, process or system.

    That said, you may be wondering about how you can measure process goals. Those goals are complete when you have a documented process in place. Sure, it’s not a number, but it’s still a measurable achievement.

    This leads me to a very important piece of guidance. Several years ago, I started to notice that organizations I worked with that were really succeeding in strategic planning utilized a high percentage of process goals. In other words, they created and achieved goals that helped them develop capacity-building processes. So, be sure to consider including process goals in your strategic plan if you want to create the changes you’re seeking.

    I recommend having goals on your strategic plan that are organization-wide that have a completion timeline of several weeks to one year. You can also list action items, the individual tasks of the larger goals, that will take a shorter amount of time to complete.

    In summary, it’s critical that you and your team have a common approach to how you write strategic goals. This guidance will help your organization solidify its strategic plan and achieve greater success.

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    Eric Ryan

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    November 3, 2022
  • 3 Simple Reasons to Add Technology to Your Non-Tech Business

    3 Simple Reasons to Add Technology to Your Non-Tech Business

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    Opinions expressed by Entrepreneur contributors are their own.

    You are a business owner but aren’t in the tech industry, so why would you need to focus heavily on adapting technology in your daily workflow? Some people may say you don’t need to. However, I’m here to put a bug in your head and prove how technology is critical to any business across any vertical. And that includes you!

    We know technology can be intimidating. It also can be complex, and there are seemingly endless options. So, is it worth the cost, integration headaches and question if you are picking the right ones? Yes! Here are my top three reasons to focus on technology, and I’ll explain how to integrate it into your business:

    1. Not applying technology means you could face a technology deficit

    Let’s face it, not having a line item in your books for technology and software subscriptions means your company will hit a point where you can’t grow any further. Whether your marketing team will be missing major data points for essential customer acquisition or your efficiencies will eventually put you behind, your competition could pass you by (we’ll get to this one more in the next point). No matter the roadblock you will hit, the point is your growth will have to slow down or halt. You don’t want to wait until that point to use technology once the train has left the station without you!

    Related: 5 Types of Technology All Entrepreneurs Need Access to in the Digital Age

    2. Results are everything

    No matter your business or vertical, your most valuable resource is your team. How can you empower your team to work smarter, not harder, and ultimately produce the best results? The answer is with the right technology! Even if your staff has been set in their ways and doesn’t want to learn a new program, you must pick the right operational systems and offer proper training. A minor setback in the learning curve will mean a huge uptick in productivity.

    I once ran into a mid-sized company that was technologically behind due to not prioritizing this aspect of its business. This inadequacy caused marketing and sales to lag compared to its competitors. I likened their technological powers and abilities to taking a knife to a gunfight.

    If a company can increase its operational automation in the marketing space, that would allow it to understand its target customer and truly understand how to sell to its market in an efficient and results-driven way.

    A data warehouse and congruent CRM would allow this business to properly segment and hit goals for its best marketing demographic more accurately. Identifying, understanding and addressing low-hanging fruit, such as abandoned shopping cart funnels, is crucial.

    When you are focused on results, technology almost always needs to be integrated to increase efficiencies and drive sales in the long run. And it’s always easier and cheaper to integrate the right technology early to ensure your team is trained and using it along the way!

    Related: How Technology Is Shortening the Road to Fame

    3. You’re increasing your footprint of liabilities without the right technology

    I’ve seen every range of technology integration, from the tech-savvy millennial CEO who relies on data and analytics for every business decision to the companies that don’t integrate it at all and still use a pen and paper within every significant department. However, if you are closer to the latter, you are potentially putting your team at a huge safety risk. If you have only minimal or wrong technology, you could be putting your customers, reputation and finances at risk too!

    I’ve even seen clients using only a single source for major bookkeeping and documentation, like Excel. One wrong move or fat-fingered mistake can change your calculations completely. Or worse, delete everything! If that isn’t risky, I don’t know what is.

    Technology can feel overwhelming, which is often why we hear people stay away from adding it to their daily workflow. However, there are simple ways to make that change. Start with finding a company to give you a technical audit — which is often cheaper than you might expect. Take their advice and then apply it in chunks.

    You may not need to go from 0 to 100 in the first week. You can slowly add, integrate and manage critical technology into various departments as you feel comfortable. And as I mentioned earlier, a key to tech success is training! Empower your team to take the tech leap with you and work on this together. Everyone can learn a new trick, and it could even be fun! Finally, ensure that you have a base infrastructure to make the ideal environment for success. This includes having the basic technology hardware and compatible systems in place.

    Take this article as your sign to take the first step and better your business with tech!

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    Craig Ceccanti

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    November 2, 2022
  • Is Your To-Do List Overwhelming? Here’s What You Need to Do.

    Is Your To-Do List Overwhelming? Here’s What You Need to Do.

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    Opinions expressed by Entrepreneur contributors are their own.

    Do you feel extremely overwhelmed from looking at your to-do list? Do these tasks feel infinite and impossibly daunting? Do you dread opening your laptop with the idea of facing your unorganized, messy assignments? We’ve all been there.

    More often than not, going through your tasks may feel like wading through waist-high sand. This may sound trivial, but work stress often comes from task disorganization, making them look more difficult than they actually are. Worse, it can deter your motivation, productivity and sense of accomplishment. From swamped emails to meeting deadlines, the anxiety of not knowing where to start or how to finish can burn you out.

    Perhaps it’s about time to regroup and rethink the ways to manage your overwhelming to-do list. Here’s how:

    Related: The Hidden Secret to Completing Your To-Do List

    1. Delete low-priority tasks

    The truth is you can’t do it all. The first step to managing your to-do list is to sort your tasks according to priority. Keep an eye on your low-priority tasks. Quickly go over them and assess their importance. If deemed inconsequential, delete them. The reality is some tasks are better deleted than completed. Just because they’re on your to-do list doesn’t mean you have to do them.

    Low-priority tasks are jesters in a deck of cards. Oftentimes, they’re there for no reason, and yet they’re the biggest obstacles that prevent you from completing your high-priority workload. For one, low-priority tasks don’t age well. They may have displayed importance the moment you captured them, but some tasks simply resolve on their own and no longer require further attention, making them obsolete. In fact, they are often tagged as “no priority.” Not only do they make your list a lot longer than it is, but it takes you in a completely different direction, hindering your productivity.

    Use your sense of discernment in determining their relevance. For each task, ask yourself, “Is this necessary?” If the answer is “no,” delete them, move on, and don’t waste your time.

    2. Batch similar tasks together

    It’s important to remind yourself that you’re human, not AI. Unlike a computer, you can’t effectively run multiple processes at a time. The brain takes time to process whenever you switch contexts, halting you from finding your flow.

    The key to productivity is by getting into the groove. Once you’ve found your rhythm, it will be much easier for you to go with your workflow effectively and efficiently. Being in the zone is key to accomplishing tasks quickly without compromising their quality. The trick to this is grouping similar tasks together.

    Task batching is an effective productivity strategy that helps you avoid context switching. By categorizing your work, you’ll be able to find a perfect approach that applies to a variety of assignments, making it feel like it’s just one fluid execution rather than mentally jumping back and forth from one type to another. Not only will this make your to-do list a lot more organized and easy on the eyes, but it will also improve your speed and efficiency.

    Related: The 5-Minute Solution That Can Transform Your To-Do List

    3. Make a list of completed items

    On top of your to-do list, it’s equally important to include your completed items. This will not only help you track your progress, but it will also help boost your confidence by knowing how productive you have been. If it’s taking a long while to fill your completed items, that’s your cue to reconsider how to improve your speed. Perhaps you’re taking too long on a task that’s not necessarily urgent? Perhaps you’re spending too much time in your inbox? Perhaps you’re prioritizing obsolete tasks? It’s your opportunity to reassess and adjust to hit your daily quota.

    4. Don’t overcheck your inbox

    Did you know that most professionals spend more than two hours of their time at work checking their emails without even realizing it? From waiting for responses and digging through old attached files, to simply mindlessly scrolling, over-checking your email is one of the leading productivity deterrents in a workplace. Ideally, one shouldn’t spend more than 30 minutes in their inbox. Remember that it’s a communication tool, not your task manager. Not only does it interrupt your flow, but it interferes with your work execution. My friend Yoel Israel, CEO of WadiDigital, once told me during a collaborative work session that I spend too much time in my inbox. I agreed with him and fixed it.

    Keep in mind that emails can wait. They don’t bear significant weight in the urgency of your tasks. Consider alloting a good amount of 25 to 30 minutes a day for checking your inbox — 15 minutes in the morning and another 15 in the afternoon. Or you can evenly divide it into seven minutes every 2 hours.

    Related: Find a To-Do List Strategy That Works for You

    The golden rule is to always be on top of your to-do list. From the level of urgency and degree of importance to the type of context, the key is to be organized to achieve clarity on what to do first, what to do next and what not to do. Strategize, launch your tactics, and attack. Control your tasks; don’t let your tasks control you.

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    Omri Hurwitz

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    November 2, 2022
  • Elon Musk completes Twitter purchase, fires CEO and other top execs: reports

    Elon Musk completes Twitter purchase, fires CEO and other top execs: reports

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    Twitter Inc. is now owned by Elon Musk, with multiple media outlets reporting Thursday night that the long-anticipated sale had officially closed.

    The Wall Street Journal, Washington Post and others reported, based on unnamed sources, that the top executives of Twitter
    TWTR,
    +0.66%

    were fired and escorted from the building, including Chief Executive Parag Agrawal, Chief Financial Officer Ned Segal and Vijaya Gadde, head of legal policy, trust and safety.

    Musk himself is expected to assume the role of interim CEO, though in the longer term may appoint someone else, Bloomberg reported early Friday, citing unnamed sources. Twitter did not respond to a request by the publication for comment.

    Also read: Elon Musk on the hook to pay more than $200 million to 3 fired Twitter execs

    The acquisition ends months of legal wrangling after Musk, the billionaire CEO of Tesla Inc.
    TSLA,
    +0.20%

    and SpaceX and a frequent Twitter user, offered to buy Twitter in April. After reaching an agreement with Twitter’s board to buy the social media company for $44 billion, Musk tried to back out of the deal and Twitter sued him. He faced a Friday deadline to complete the deal or face trial.

    In a tweet late Thursday night, Musk said only: “the bird is freed.”

    Opinion: Twitter stood up to Elon Musk and won, but will it feel like a win once he owns it?

    Thursday morning, Musk signaled a deal was imminent when he tweeted a statement aimed at assuring advertisers, some of whom might be concerned about his plans for content moderation. Musk has said one of his motivations for buying the platform is related to complaints about censorship, mostly from people who have been banned because they have violated Twitter’s terms of service.

    “Twitter obviously cannot become a free-for-all hellscape, where anything can be said with no consequences!” Musk said in his statement to advertisers Thursday.

    Twitter did not immediately return a request for comment late Thursday.

    The Bloomberg report added that Musk also plans to end lifetime bans for users, meaning former President Donald Trump could return to Twitter, though it’s unclear how soon that could happen, the source said.

    Twitter shares have rallied 26% over the past month, closing Thursday at $53.70, close to the $54.20 share price Musk agreed to pay in April.

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    October 27, 2022
  • Ford reins in hopes for self-driving cars as Argo AI shuts down

    Ford reins in hopes for self-driving cars as Argo AI shuts down

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    After betting big on self-driving cars — including $1 billion on soon-to-be shuttered startup Argo AI — Ford Motor Co. is softening its expectations on vehicles that don’t require drivers.

    Ford
    F,
    -0.08%

    executives on Wednesday said they were winding down their investment in Argo, which confirmed an earlier report of its plans to shut down, saying there were too many challenges to running a profitable network of fully self-driving vehicles anytime soon. That resulted in a $2.7 billion impairment on the startup, disclosed when Ford reported third-quarter results earlier in the day.

    “We still believe in Level 4 autonomy, that it will have a big impact on our business of moving people,” Ford CEO Jim Farley said on the company’s earnings call, referring to cars that are autonomous enough not to need handling from a driver. “We’ve learned, though, in our partnership with Argo, and after our own internal investments, that we will have a very long road.”

    “It’s estimated that more than $100 billion has been invested in the promise of Level 4 autonomy,” he continued. “And yet no one has defined a profitable business model at scale.”

    Executives described hurdles with building out technology and auto fleets, as well as the vast infrastructure of non-technological services, to turn a profit on self-driving cars. And they said the talents of the staff they have today would be better spent on less-sophisticated driver-assistance systems.

    Argo AI told MarketWatch that some of its 2,000 employees would be able to continue working on the vehicle technology with Ford and Volkswagen AG. Volkswagen
    VOW,
    +0.41%

    was Argo’s other big backer.

    “In the third quarter, Ford made a strategic decision to shift its capital spending from the L4 advanced driver-assistance systems being developed by Argo AI to internally developed L2+/L3 technology,” executives said in Ford’s earnings release. “Earlier, Argo AI had been unable to attract new investors.”

    The remarks came as the auto industry deals with more immediate concerns about both production and demand, as ongoing supply-chain contortions lead to parts shortages and higher prices. Some signs have emerged that those supply-chain hitches have eased. But higher prices risk spooking potential car buyers.

    During the call on Wednesday, executives said they’d seen a slight downtick in commodity prices. But Farley painted a mixed portrait of pricing and demand trends.

    Demand for commercial vehicles and electric vehicles was “through the roof,” he said. But he noted a “slight uptick” from the prior quarter on 84-month customer financing, as customers stretch out car payments. And he said some of Ford’s rivals had boosted spending on incentives.

    Meanwhile, Ford’s third-quarter results beat analysts’ estimates, though the auto maker forecast full-year adjusted profit at the low end of its expectations.

    Ford reported a net loss of $800 million for the third quarter, or 21 cents a share, contrasting with a $1.8 billion profit, or 45 cents a share, in the prior-year period. The auto maker’s sales were $39.4 billion, compared with $35.7 billion in the quarter last year.

    Adjusted for gains and losses on pensions, investments and costs related to things like staff and dealerships, Ford earned 30 cents a share, compared with 51 cents a year ago.

    Analysts polled by FactSet expected adjusted earnings of 27 cents a share, on sales of $37.46 billion.

    Executives said they expected full-year earnings before interest and taxes to be about $11.5 billion. In September, the company said it expected that figure to land within a range of $11.5 billion to $12.5 billion.

    Ford also raised its full-year outlook for adjusted free-cash flow to $9.5 billion to $10 billion. It ended the third quarter with operating cash flow of $3.8 billion, and adjusted free-cash flow of $3.6 billion.

    Shares fell 1% after hours.

    Ford in September warned that tighter supplies of auto parts would leave it with 40,000 to 45,000 unfinished vehicles sitting in its inventories at the end of the third quarter, with “inflation-related supplier costs” running about $1 billion higher than expected. But the company, at that time, stuck with its full-year adjusted-profit outlook.

    Ford, as with other auto makers, is putting more effort behind developing electric cars and trucks, including an electric version of its popular F-150. But it is laying off thousands as part of a split into two businesses — one devoted to electric vehicles, called Ford Model e, and one devoted internal combustion engines, called Ford Blue.

    A day earlier, rival General Motors Co. noted signs of its supply chains loosening up.

    On Tuesday, executives at General Motors
    GM,
    +2.30%

    noted easing in its supply chain and production improvements despite a difficult economic backdrop. GM stuck with its full-year outlook, cited strong demand, and said the company had landed some supply agreements and was working with chip makers to loosen up the flow of car parts and components.

    Shares of GM fell 0.2% on Wednesday.

    The auto market has been roiled by a semiconductor shortage that gummed up production and drove up the price of new cars, and then used ones, as new vehicles got too expensive for buyers. Used car prices have trended lower since. UBS analysts have said that an auto undersupply could balloon into an oversupply, as higher prices threaten to suppress consumer shopping and raise concerns of a recession.

    Edmunds last month said it expected new-vehicle sales in the U.S. to fall 0.9% in the third quarter when compared with the period in 2021. The auto-data provider said auto inventories have expanded, as chip supply chains open up.

    Ford stock is down 38% so far this year. By comparison, the S&P 500 index
    SPX,
    -0.74%

    is down 20% over that time.

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    October 26, 2022
  • Treatment Plan for Chronic Spontaneous Urticaria

    Treatment Plan for Chronic Spontaneous Urticaria

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    Chronic Spontaneous Urticaria Treatment

































    091e9c5e820faac4091e9c5e820faac4FED-Footermodule_FED-Footer_091e9c5e820faac4.xmlwbmd_pb_templatemodule0144002/02/2021 01:57:340HTML















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    October 21, 2022
  • Employers Should Fear The Truth Behind Quiet Quitting. Here’s Why.

    Employers Should Fear The Truth Behind Quiet Quitting. Here’s Why.

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    Opinions expressed by Entrepreneur contributors are their own.

    Quiet quitting seems like odd terminology since it has nothing to do with actually ditching your job for greener pastures. Many argue that there’s no such thing as quiet quitting because it simply refers to workers doing their assigned job during their typical workday. What they’re not doing is taking on any extra duties, or participating in extracurriculars at work. It’s about rejecting the idea that work has to take over your life.

    And, while the buzzy phrase has been seemingly replaced by fast quitting (for now), what we must not ignore is the real reason why these terms were coined in the first place.

    As a leadership consultant and executive coach, I’ve had many clients struggling with how to establish boundaries between work and home before feeling like it’s all too much. They’re not sure when or how to say “no” to phone calls, emails and messages after they are officially off the clock. They are overworked, overwhelmed, stressed out, burnt out and fed up with the work-to-exhaustion-to-survive culture. While many of them may appear to be moving towards the quiet quitting trend, what they are really doing is saying no to burnout. As their consultant and coach, I completely get behind their decisions to do exactly that.

    Related: Quiet Quitting Is Dividing the Workforce. Here’s How to Bring Everyone Back Together.

    Addressing the root cause of so-called “quiet quitting”

    Rather than trying to keep up to speed with the latest workplace trends sweeping across social media, perhaps leaders should stop to ask why these trends began in the first place. Why is it considered unacceptable for employees to reject extra, often undesirable tasks outside of their job description? Have we placed too high a value on employees working long, high-stress days with little time off or time with family, only stopping when they are burnt out?

    Or are we ignoring a growing pool of people becoming increasingly disengaged at work and getting little joy out of it because they are burnt out? According to Gallup, the number of engaged employees dropped from 36% in 2020 to 32% by early 2022.

    Related: 5 Burnout Warning Signs (and How to Respond)

    Why are workers done with working themselves to exhaustion?

    The research is clear: Burnout and stress levels have increased significantly since the Covid-19 pandemic began. In fact, by January 2022, the American Psychological Association (APA) said “Burnout and stress are at an all-time high across professions.”

    “From longer work hours to increased demands at home, the Covid-19 pandemic introduced new stressors to nearly every domain of life,” the APA said. “As the world heads into the 3rd year of the pandemic, these stressors have become persistent and indefinite, heightening everyone’s risk of burnout.”

    If the pandemic has pushed many workers into a state of burnout, it makes sense that they are trying to resist the daily grind by doing only what they’re required to do. They no longer see their workplace as a place to thrive and instead feel unmotivated and disengaged.

    This may partly be linked to the switch to a work-from-home culture, which has contributed to many employees working significantly longer hours, having difficulty switching off and experiencing a lack of boundaries between work and home life. So many employees sit in front of their computers for more than 8 hours daily with little more than a 15-minute break to make lunch (then eat in front of the computer), if they even take lunch at all. They are exhausted.

    Interestingly, this increase in burnout is noticeably higher among the younger generations. Indeed’s research into burnout in 2021 found that while 53% of millennials already felt burnt out pre-pandemic, it jumped to 59% in 2021. Gen Z had a similar increase.

    Together, these generations consistently like to throw out the old rulebook of how things were done in the past in favor of building a better future. They’ve been campaigning to protect our environment, improve equality and justice and better living and work conditions. They generally don’t agree that all work and no play is a recipe for a life of thriving. This generation wants to do meaningful work, but enjoying life outside work is also essential to them.

    The World Health Organization states burnout is a syndrome resulting from workplace stress that has “not been successfully managed.” Three factors define it, they say: feelings of depleted energy, increased mental distance from a job and reduced professional efficacy.

    Related: 8 Fireproof Tips for Avoiding Business Burnout

    Those in leadership positions must transform work culture so their employees feel engaged, included and connected to their work. Having disengaged or burnt-out employees on your team will disrupt team cohesion and negatively impact everyone. When someone is barely working, and others are working flat out, it quickly becomes apparent and affects the team’s dynamics. That’s why investing in improving the culture for everyone is so important.

    How to begin

    There are three main components that you can work on to improve that will ultimately benefit your company and team: value, wellbeing and communication.

    1. Ensure your staff feels valued

    Ensure your employees know their presence, skills and work are needed and valued. Recognizing them goes a long way to achieving this. Companies that make employee recognition a priority have workers who are 56% less likely to look for a new job, a recent Gallup-Workhuman survey found. It could be as simple as acknowledging milestones in their lives, such as work anniversaries and birthdays, and celebrating achieved goals or completed projects.

    Perhaps it’s looking at progression and promotion opportunities for team members or doing an end-of-week round-up recognizing the achievements of the week and the team members who made it happen.

    Or, if budget allows, perhaps an organized event: A monthly staff get-together where everyone finishes work a few hours early and have a late lunch or dinner together.

    Related: The Simple Trick This CEO Uses to Prevent Burnout

    2. Invest in the wellbeing of your employees

    It’s no secret that employee wellbeing and engagement work well together. Gallup found engagement and wellbeing are reciprocal, “where each influences the future state of the other.”

    What can you do to show that the company is prioritizing its employees’ wellbeing and is committed to improving it?

    There are practical things you can do. Your company may offer an employee assistance program that members can refer to if they require support or are struggling. You could also include wellbeing benefits:

    • A weekly massage.
    • A meditation class in the office on a lunch break.
    • The option to work flexible hours

    On a more long-term note, having designated wellbeing leaders is an excellent way to keep track of what’s being done in the office to improve people’s mental health — they could even send a monthly update on the changes. Very simply, encourage workers to leave on time and take regular breaks.

    3. Focus on connecting people to their work

    Recognizing and valuing your employees’ input is an important and powerful way to increase their ownership of their work. Create an open forum where staff can share ideas about the status of their work and projects, discuss innovative ideas that would excite them going forward or perhaps even creatively find solutions for processes that aren’t working.

    Hear what your employees are saying and listen to their ideas. Not only will it make them feel valued, but it’ll make them feel more connected to their work. Encourage involvement and participation as much as possible.

    Engaged employees and healthy workplaces are a by-product of exceptional leaders who create an environment for growth without the expectation that their team will work to exhaustion.

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    Dr. Samantha Madhosingh

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    October 19, 2022
  • IBM stock rallies on third-quarter results, upbeat forecast

    IBM stock rallies on third-quarter results, upbeat forecast

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    Shares of International Business Machines Corp. rallied in extended trading Wednesday, after the tech software, consulting and infrastructure giant reported third-quarter results that beat expectations and offered up a more upbeat full-year sales forecast.

    IBM
    IBM,
    -0.35%

    reported earnings as Wall Street tries to gauge the impact of a tough foreign-exchange environment, and the state of business spending on tech services amid worries over a downturn. But the company saw gains in hybrid cloud services, products like open-source software platform Red Hat, its consulting services and its zSystems servers and software.

    “Globally, clients view technology as an opportunity to enhance their business, which is evident in the results across our portfolio,” Chief Executive Arvind Krishna said in a statement. He added that he now expects full-year sales growth “above our mid-single-digit model.”

    That’s a bit more optimistic than the forecast he gave over the summer, when IBM reported second-quarter results. Krishna, at that time, said he continued “to expect full-year revenue growth at the high end of our mid-single-digit model.”

    Wall Street expects IBM’s full-year sales to come in at $59.667 billion, according to FactSet. Analysts expect 2022 earnings per share of $9.28. IBM also said it continued to expect around $10 billion in consolidated free cash flow for the year.

    For the third quarter, the company reported a net loss of $3.2 billion, or $3.54 per share, compared with a $1.1 billion profit, or $1.25 per share, in the year-earlier period. On an adjusted basis, IBM earned $1.81 per share.

    Sales came in at $14.1 billion, compared with $13.3 billion a year ago.

    Analysts polled by FactSet expected adjusted earnings per share of $1.79, on revenue of $13.517 billion.

    Revenue in the company’s software segment grew 7.5%. Consulting revenue rose 5.4%, while the company’s infrastructure segment jumped 14.8%.

    Shares gained 4.8% after hours on Wednesday.

    Prior to the results, analysts had zeroed in on the impact of the strong dollar and what Morgan Stanley, in a recent note, described as “continued wage pressure in consulting.” IBM has also been trying to lean more into cloud and AI technology, unloading some businesses in an effort to narrow its focus.

    Last year, in a move toward that goal, IBM spun off its infrastructure services business into Kyndryl Holdings
    KD,
    -2.85%
    .
    But afterward, some analysts raised questions about IBM’s ability to grow sales and compete in the cloud-services industry. Francisco Partners, an investment firm, this year also acquired health-care data and analytics assets that were part of IBM’s Watson Health segment.

    In January, IBM declined to provide an earnings-per-share forecast. The company also changed how it organizes its business segments at the beginning of this year.

    But during the spring, Krishna said he saw “demand staying strong” even if economic growth flattens or enters into a brief recession, with the decision to halt business in Russia, following its invasion of Ukraine, the only drag on results.

    IBM stock is down 8% year to date. By comparison, the S&P 500 Index
    SPX,
    -0.67%

    is down 22%.

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    October 19, 2022
  • Elon Musk teases massive Tesla stock buyback as CFO trims forecast for annual deliveries and stock falls

    Elon Musk teases massive Tesla stock buyback as CFO trims forecast for annual deliveries and stock falls

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    Tesla Inc. Chief Executive Elon Musk suggested the electric-vehicle maker could repurchase up to $10 billion worth of its stock Wednesday, as shares declined following a third-quarter revenue miss and his CFO brought down delivery expectations for the full year.

    Some Tesla
    TSLA,
    +0.84%

    investors have been agitating for a stock buyback after multiple stock splits and the company losing more than a third of its market capitalization in 2022, and Musk said in an earnings conference call that Tesla’s board has discussed a buyback in the range of $5 billion to $10 billion.

    “We debated the buyback idea extensively at board level. The board generally thinks that it makes sense to do a buyback, we want to work through the right process to do a buyback, but it is something possible for us to do a buyback on the order of $5 [billion] to $10 billion even in a downside scenario next year, given next year is very difficult,” he said, adding that it “is obviously pending board review and approval.”

    “So it’s likely that we will do some meaningful buyback,” he concluded.

    The statement did not immediately move Tesla’s stock, as it was followed closely by a forecast revision from Chief Financial Officer Zachary Kirkhorn, who said, “We do expect to be just under 50% growth [for deliveries] due to an increase in the cars in transit at the end of the year.”

    Tesla delivered a record number of cars in the third quarter, but still missed analysts’ expectations and made it more difficult to hit executives’ target for the year of an increase of more than 50% in vehicle deliveries. Kirkhorn said that the company will increase production of cars by 50%, “although we are tracking supply-chain risks which are beyond our control.”

    Shares declined more than 6% following the car company’s earnings report. Tesla reported third-quarter earnings of $3.29 billion, or 95 cents a share, on sales of $21.45 billion, up from $13.76 billion a year ago. After adjusting for stock-based compensation, the electric-vehicle manufacturer reported earnings of $1.05 a share, up from 62 cents a share a year ago.

    Analysts on average were expecting adjusted earnings of $1 a share on sales of $21.98 billion, according to FactSet. Tesla shares declined about 5% in after-hours trading immediately following the release of the results, after closing with a 0.8% increase to $222.04 in the regular trading session.

    Tesla shares have fallen more than 37% so far this year, a harder descent than the 22% decline of the S&P 500 index
    SPX,
    -0.67%
    ,
    after years of outsize gains. Pundits have put forth a variety of reasons for the downturn, including increasing competition in the EV market, negative press around Tesla’s full-self-driving claims and actual performance, and Musk’s attention being diverted to his attempt to acquire Twitter Inc.
    TWTR,
    +0.10%
    .

    Don’t miss: Market share for electric vehicles expected to roughly double

    None of that cowed Musk, however. He predicted that Tesla would be worth as much as the two most valuable companies in the world, Apple Inc.
    AAPL,
    +0.08%

    and Saudi Arabian Oil Co.
    2222,
    +0.42%
    ,
    combined. Both companies have market capitalizations topping $2 trillion.

    “Now I am of the opinion that we can far exceed Apple’s current market,” Musk said on the call, after referencing a previous prediction that Tesla would reach Apple’s then-record market cap. “In fact, I see a potential path for Tesla to be worth more than Apple and Saudi Aramco combined. That doesn’t mean it will happen or that it will be easy, in fact it will be very difficult, require a lot of work, very creative new products, expansion and always good luck. But for the first time I’m seeing, I see a way for Tesla to be, let’s say roughly twice the value of Saudi Aramco.”

    In a preview of the report Tuesday, Wedbush Securities analyst Daniel Ives said that “the Street is starting to worry that the bloom is coming off the rose in the Tesla story with delivery shortfalls front and center.”

    “Between logistical issues in China, supply-chain problems, FSD black-eye moments, the Musk Twitter fiasco and EV competition increasing across the board, there is growing pressure on Musk & Co. to prove themselves,” Ives wrote.

    Tesla’s automotive gross margin, which declined in the second quarter despite price increases that Musk called “embarrassing,” were the same sequentially at 27.9%. Operating margin increased both sequentially and year-over-year, however, to 17.2% from 14.6% both in the third quarter a year ago and the previous quarter.

    Earnings preview: Do record Tesla deliveries mask a demand problem?

    In their communications with investors on Wednesday, Tesla executives disclosed that they will change the process for one of their most challenging tasks of late — transporting cars — in hopes of bringing costs down.

    “We are reaching such significant delivery volumes in the final weeks of each quarter that transportation capacity is becoming expensive and difficult to secure. As a result, we began transitioning to a smoother delivery pace, leading to more vehicles in transit at the end of the quarter,” the company’s shareholder deck reads. “We expect that smoothing our outbound logistics throughout the quarter will improve cost per vehicle.”

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    October 19, 2022
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