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Tag: Logistics Operations

  • Here’s What Every Business Needs To Know About Global Logistics In 2024 | Entrepreneur

    Here’s What Every Business Needs To Know About Global Logistics In 2024 | Entrepreneur

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    Opinions expressed by Entrepreneur contributors are their own.

    The pandemic made global supply chain issues a common dinner table conversation. Now, with escalating geopolitical tensions and competing manufacturing hubs in China, India and Mexico, it can be hard for businesses to understand what the best strategy is for moving goods internationally.

    Yet, despite the complexities affecting our global supply chains, the opportunity for businesses to engage in international trade has never been better. Advances in technology continue to make it easier to automate logistics. In fact, according to Acumen Research and Consulting, the global logistics automation market is predicted to reach $133 billion USD by 2030.

    Not only is technology making supply chain logistics easier for businesses to manage, but in a down market, there can be opportunities to negotiate better deals with overseas suppliers, find new customers and create business models that adapt to future market conditions.

    Regardless of your motivation, if you’re a business looking to expand abroad, here are three tips that can give you a competitive edge:

    1. Understand regulatory requirements in advance

    Paperwork may seem tedious, but in the world of global logistics, an incorrect or incomplete form can determine whether or not your shipment gets across the border. As the leader of a customs brokerage and freight forwarding business, I can tell you brokers spend a disproportionate amount of time following up with clients to complete the appropriate paperwork to clear customs.

    Understanding simple but important details like what determines your product’s country of origin is instrumental for budgeting and planning. For example, if a business purchases materials from China and further develops them in the U.S. before resale, many leaders assume they qualify for reduced duty through North America’s free trade agreement (now known as the Canada, U.S., Mexico Agreement) — but this isn’t always the case. Products must meet a specific set of criteria to leverage the lower duty rates. Missed details like this can cost businesses a significant amount of money unexpectedly.

    It’s also important to understand how exchange rates are calculated. Many businesses are surprised when they have to pay more for duty on a shipment when it arrives than they originally estimated. That’s because duty is calculated based on the exchange rate at the time the goods arrive at their destination. Exchange rates fluctuate, so it’s important for businesses to bear this in mind when creating budgets.

    Related: Your Customers Don’t Care Where Your Ecommerce Business Is Based, So Be Ready to Ship Anywhere in the World

    Factor In geopolitical tensions and changing market conditions

    From China’s recently passed “retaliation tariff” to attacks on merchant ships in the Red Sea, growing geopolitical tensions are causing businesses to rethink their trade routes.

    How a business navigates geopolitical disruptions largely depends on whether it is looking for a short-term or long-term strategy. If a company is looking for a short-term strategy, for example, it can likely adapt more swiftly to trade route disruptions. Businesses focused on long-term logistical planning, however, need to factor in the big-picture implications of geopolitical stability.

    Take, for example, the current tensions between the U.S. and China, which have caused more manufacturers to set up operations in Mexico. If the U.S. decides to permanently shift its purchasing from China to Mexico, this change would have significant implications on the trade route’s pricing and capacity in the long term.

    Businesses entering into international markets should factor in what parts of the supply chain are likely to be disrupted within the time frame they are targeting and consider whether or not they are well positioned to pivot, as necessary.

    Related: How to Find International Customers and Partners as You Expand Your Market

    Build strong relationships with international partners

    One of the most overlooked factors in navigating global logistics is the importance of building strong relationships with partners abroad. Businesses seeking strong international partnerships must learn and adapt to the customs and cultures of the regions they operate within.

    In my work, I do business with partners in multiple countries. Every year, when I attend their annual conferences, I notice the difference between leaders who respect the local customs and those who operate as though they were on home soil. Often, this attitudinal difference determines who establishes long-lasting, cooperative partnerships that lead to better pricing and referrals and who loses business altogether.

    According to the International Labour Union, a staggering 70% of international ventures collapse due to cultural disparities. Every culture has its own etiquette. Doing a little research on the communication rules and accepted behaviors in the countries you’re operating in can go a long way toward establishing a cooperative partnership.

    As a seasoned leader in international logistics, I’ve seen firsthand the transformative power of adapting to global market dynamics. For businesses venturing into international terrain, understanding regulatory landscapes, geopolitical shifts and cultural nuances not only mitigates the risk of expansion but can help maximize the opportunity.

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    Mike Chisholm

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  • 3 Ways Consumers are Driving Change in Retail Logistics for 2023

    3 Ways Consumers are Driving Change in Retail Logistics for 2023

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    Opinions expressed by Entrepreneur contributors are their own.

    Consumers are increasingly exhibiting preferences for ethical products, transparency, sustainable practices, personalization, convenience and digitization — and it’s driving big changes across the retail industry as brands take note and adapt.

    Across the board, consumer expectations are raising the bar for retailers. This leaves leaders with two choices: hesitate, reach a tipping point and be forced to pivot (and risk losing customers along the way), or stay in sync with consumers and make impactful operational changes now.

    On the logistics front, here are three ways retailers can embrace consumer cues on sustainability, transparency and customer service in 2023 and beyond:

    1. Sustainable shipping

    Consumers have come to expect environmental responsibility from the brands they shop. Across generations, consumers are even willing to pay more for sustainable products. In fact, 90% of Gen Z consumers said they are inclined to spend an extra 10% on sustainable options.

    Yet, despite this number being up from just over 34% two years prior, two-thirds of retail executives believe consumers wouldn’t pay more for sustainable products. Disconnects such as this present an opportunity for retailers to listen to what consumers are saying about the importance of sustainability and take action.

    For starters, consumers are growing mindful of the long-term impacts of their purchasing decisions, especially in this era of ecommerce and next-day offerings that increase delivery vehicle traffic, carbon emissions and packaging. According to Forrester, some 68% of highly empowered consumers plan to increase their efforts to identify brands that reduce their environmental impact, and 61% seek out energy-efficient labels when shopping.

    With retail supply chains responsible for roughly 25% of global emissions, brands have an opportunity to share in consumer values and adopt environmentally sound practices at every stage in their supply chain. This spans sourcing renewable or recycled materials, utilizing clean energy sources, adopting reusable bags and committing to sustainable last-mile deliveries.

    Take the Montreal-based sustainable fashion brand, Frank And Oak, for example. The company recently partnered with a sustainability-minded third-party logistics (3PL) provider to move its warehousing closer to its customers and offer shoppers carbon-neutral, same-day and next-day deliveries. Across major Canadian and U.S. markets, shoppers’ packages will be delivered via electric vehicles, and where EV deliveries aren’t possible, carbon offsets will be calculated and bought.

    Port to porch, retailers can execute greener shipping practices with 3PL providers that align their services with both brand and consumer sustainability goals.

    2. Increased transparency

    Increased transparency, such as from where materials are sourced to the environmental and actual costs of making products, helps shoppers decide whether to click “purchase” or not. The American clothing retailer, Everlane, calls this high level of visibility “radical transparency.” Founded on the mission of selling clothing with transparent pricing, Everlane reveals the true costs behind producing all of its products and provides insight into its sustainability initiatives and conscientious business practices across its operations.

    Consumers are now accustomed to this degree of transparency, and it goes beyond clicking “buy.” Once they’ve placed an online order, shoppers want to know exactly where their order is and when it will arrive at their doorstep.

    Within logistics, retailers can deliver complete transparency of their fulfillment and delivery operations. Tech-enabled 3PLs give retailers the ability to track thousands of SKUs housed, packed and shipped from centralized warehouses, then grant consumers access to in-depth order tracking right up until the minute their order is delivered.

    3. Better customer service

    Consumers are vocal about their experiences — especially when it comes to deliveries —and share their opinions by posting reviews, tagging brands on social media and flexing their spending muscle.

    Nearly 80% of U.S. consumers say speed, convenience, friendly service and knowledgeable help are key to a positive customer service experience. In fact, 32% of global consumers would walk away from a brand they love after just one bad experience.

    When retailers partner with a 3PL that supports every facet of their inventory, warehousing, order fulfillment, delivery and returns, companies remain in control of their entire logistics operation. And with so many pain points along the fulfillment journey where issues can arise, retailers need supply-chain partners with brand knowledge who can offer quick issue resolution at every step. By partnering with a 3PL that manages its end-to-end logistics, retailers can effectively deliver seamless customer service experiences from the time an order is placed to when it arrives at a consumer’s door.

    Consumers have always been powerful agents of progress. In response to the pandemic, supply chain issues and climate change, consumer needs and desires have shifted. Retailers would be wise to meet consumers where they are and embrace change, especially around sustainability, transparency and customer service.

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    Mark Ang

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  • How Telematics Will Improve the Efficiency of Transportation and Logistics in the Coming Years

    How Telematics Will Improve the Efficiency of Transportation and Logistics in the Coming Years

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    Opinions expressed by Entrepreneur contributors are their own.

    Transportation and logistics operations are in a brittle, fast-changing business landscape. Logistics is all about ensuring accuracy, transparency and timely services today. The Covid-19 crisis demanded logistics companies gain overall visibility, flexibility and agility despite the industry’s growing complexity, and Brexit has added a new set of challenges.

    It is no longer a secret that customers expect more, and with rising customer demands, fleet companies need to be flexible and innovative. Digital solutions like telematics help them meet those needs, extend beyond traditional approaches and be prepared to deploy futuristic concepts.

    Related: How Telematics Has Completely Revolutionized the Management of Fleet Vehicles

    Telematics combines telecommunications and informatics to unlock critical insights that help logistics and fleet companies make strategic decisions, address multiple fleet management challenges and boost fleet efficiency. Hence, logistics businesses worldwide are investing in telematics solutions and making fleets interconnected like never before. McKinsey estimates that data shared through telematics will be worth $750 trillion by 2030.

    However, telematics has advanced over the years and shifted from collecting data about vehicles to analyzing data about drivers. Emerging technologies like artificial intelligence, IoT and advanced analytics have facilitated telematics to unleash previously impossible applications and leverage the benefits of real-time data transmission.

    Then, what is the future? Undoubtedly, telematics is here to stay, making the future of logistics and telematics digital-driven. In fact, connectivity and convenience will rule the coming years, fostering on-demand and flexible logistics. And here, technology will be the biggest driver.

    IoT and blockchain

    Thanks to the Internet of Things (IoT), everything is connected. IoT sensors and connected solutions are already helping logistics companies to intelligently combine the physical world with the digital world and simplify the unbending world of logistics, bolstering visibility and efficiency. Intelligent logistics networks are looming, enabling fleet companies to trace and ensure reliable operations.

    IoT will enable more intelligent connectivity and share information about product conditions, whereabouts and goods management. When fleet managers can remotely know the exact temperature in trailers, they can ensure safer and more efficient deliveries, mitigating the risk and costs associated with dead stock. Timely decision-making insights can go a long way to maintaining broad margins.

    IoT combined with blockchain will provide greater transparency. Distributed ledger technologies will allow every party in the supply chain to track goods and entirely rely on the data’s accuracy. The peer-to-peer technology of blockchain will coordinate deliveries to vehicles directly and automatically without any human intervention. Everybody could see and analyze each movement and activity, identify improvements and action them now (and rapidly). Over time, we can also expect IoT devices to be smaller and easily accessible.

    Related: Why the Internet of Things is Taking Over the Markets

    5G

    Providing a connection intensity of 1 million connections/km2, 5G is set to disrupt the world with super-fast internet speed. With a ten times quicker speed than 4G, 5G will enforce Vehicle-to-Vehicle (V2V), Vehicle-to-Infrastructure (V2I) and Vehicle-to-Everything (V2X) applications. Vehicles will share information, understand infrastructure signals and encompass knowledge of cyclists and pedestrians without going through the network. And with a response time of less than a millisecond, we will witness vehicles perpetually talking to each other like in-person human conversations.

    Fleet and logistics companies can improve safety, operate on transparent data and improve fleet management with such robust network capabilities. Besides, 5G can be the wave-maker for trailblazing innovations like augmented reality fleet applications.

    Digital twins

    Indeed, 5G promises lower latency, impeccable bandwidth and faster communication, implying that we need robust telematics systems to handle such a surge of data, quickly analyze data in real time and make the most out of valuable data sources. “Real-time digital twins” — a new software technique — provides the necessary evolution in the existing telematics software for streaming analytics.

    Rather than processing incoming telemetry through delayed batched analysis, digital twins do it as data rolls in. It simply creates a twin of each physical data source and studies inbound insights from that particular data source. Here, data sources are vehicles, drivers or containers. So, each digital twin holds critical detailed information about its corresponding data source, assists in evaluating incoming information and effectively updates the specific data source’s knowledge. With such on-the-spot information from digital twins, fleet admins can make the most rational decision on anything that requires immediate attention.

    Typically, delayed batch analysis can take hours to aggregate and analyze incoming data, but real-time digital twins taper the entire process to seconds and empower better situational awareness. Additionally, digital twins can use the 5G network to send back signals to the vehicle and elevate dual-communication capabilities. For example, using machine learning algorithms, digital twins can catch sight of an imminent vehicle equipment failure and alert drivers immediately.

    And as these digital twins operate on in-memory, scalable computing systems, logistics businesses can easily manage increased data sources with growing fleet size by injecting more digital twins. Due to logistics’ complex nature, digital twins will aid telematics to keep the fleet’s challenges under the thumb.

    Related: Why Blockchain and Digital Twins Are Good Partners

    Mobility as a Service (MaaS)

    A fair and responsible logistics system will play an essential part in fleet management strategy and work towards a safer, cleaner future for all. With the introduction of Clean Air Zones (CAZs) and Ultra Low Emission Zone (ULEZ), transportation and logistics need to shift to a supply chain that does not harm the environment and evolve into a greener and more sustainable mobility. Thereupon, fleet businesses will have to follow a market-responsive, demand-driven supply chain model, and MaaS will become dominant.

    Integrating various modes of transport services into a single mobility service available on demand, MaaS will allow logistics to move from one point to another on time and cost-efficiently. But when integrated with telematics, MaaS can unify a range of operations from mobility planning to asset management. Instead of handling a few physical assets within the company, fleet owners can manage mobility for all assets across numerous companies.

    MaaS enables fleet businesses to naturally scale efficiently and leverage the economic benefits of sharing vehicles with other companies by using existing facilities and a labor force. In reality, logistics will focus on vehicle usage rather than vehicle ownership. The environmental impact will directly be linked with the company’s failure and success, making reverse logistics critical and changing the linear supply chain to circular.

    The future will be defined by how well logistics can focus on deploying technologies onto their existing systems. Evolution will take place from siloed reactive operations to forethoughtful thinking to meet the rising demands of delivering goods in a personalized and purposeful way. Increased connected solutions will foster logistics companies to work across the ecosystem, making cross-border collaboration the new normal. So, telematics and logistics will unfollow being cheaper and efficient but rather be intelligent and personalized.

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    Ekim Saribardak

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