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Tag: Kotak Mahindra Bank

  • Flipkart’s Super.money teams up with Kotak811 to make India’s free UPI payments pay | TechCrunch

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    India’s free digital payments revolution has upended how money moves — but not how fintechs make it. Now, Flipkart’s fintech arm Super.money is partnering with Kotak811, the digital offering of one of India’s top commercial banks, Kotak Mahindra Bank, to change that, bundling UPI payments, savings, and secured credit into a single account aimed at turning usage into profit.

    The partnership aims to issue about 2 million secured credit cards in the next 12 months — roughly 60 percent to first-time borrowers — and 5 million within 2 years. Super.money, which already serves 10 million active users, expects the Kotak alliance to contribute around 10 percent of its revenue next year as it works toward profitability by 2026, chief executive Prakash Sikaria said in an interview.

    India’s Unified Payments Interface (UPI), backed by the Indian government, has made instant bank transfers free and ubiquitous, processing more than 19 billion transactions a month. That success, though, has left little room for fintechs to profit, since regulators, including the Indian finance ministry, do not allow the merchant fees that typically fund rewards and credit programs. Super.money’s bet — using a secured card and savings account to reintroduce incentives — offers a template for building viable business models atop no-fee payment systems.

    “We do UPI not to solve the pure payment use case,” Sikaria told TechCrunch. “We do UPI to build an interesting cross-financial services play where we are acquiring and retaining customers with the UPI.”

    Launched in June 2024 as Walmart-owned Flipkart’s latest fintech venture after spinning off PhonePe in 2023, Super.money is already generating about $3 million in monthly revenue, with an annualized run rate of roughly $36 million, the executive said.

    The fintech app has emerged as one of India’s top five UPI platforms in recent months, processing more than 200 million transactions a month for four straight months through August, per the National Payments Corporation of India, the federal body that manages the system.

    Around 80% of Super.money’s revenue comes from personal loans, 10% from credit cards, and the remaining 10% from payment products such as bill payments and recharges. The fintech says it retains roughly 85% of users, with 60–70% of its transactions coming from customers under 30.

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    Sikaria noted that Super.money’s business model rests on two monetization engines. “The first is the financial-services engine — personal loans, cards, deposits, and similar products — and the second is commerce,” he said. “Our idea is to bring a Klarna-style’ pay-in-three’ model on top of commerce, creating a financial overlay that lets customers buy now and pay later within the Super.money ecosystem.”

    The partnership with Kotak Mahindra Bank, India’s fourth-largest lender by market capitalization, gives Super.money access to a large, regulated banking infrastructure. It follows an earlier tie-up with Utkarsh Small Finance Bank to specifically offer secured cards through its platform, marking the fintech’s move into mainstream retail banking.

    The collaboration introduces what the companies call a “3 in 1 Super Account,” combining a savings account, UPI payments, and a fixed-deposit-backed secured credit card aimed at expanding credit access for first-time borrowers.

    Image Credits:Super.money

    To open a 3-in-1 Super Account, users need to make a fixed deposit of at least ₹1,000 (about $11). The account earns interest on the deposit and offers a cashback on every transaction. It also includes a UPI-on-credit feature — a credit line backed by the deposit that does not require any income proof.

    Sikaria told TechCrunch that secured cards were chosen as the anchor product because they fit within India’s zero-fee UPI system while still allowing the rewards and cashbacks that the platform was never designed to support.

    “Our focus is to bring in users who have a higher propensity to engage with our products,” he said. “UPI happens to be the core engagement and acquisition hook, but for people who don’t want to engage in financial services or other products that we launched, we do not want to serve them from a UPI or payment perspective.”

    The partnership with Kotak Mahindra Bank comes soon after Super.money teamed up with SoftBank-backed Juspay to launch a one-click checkout experience for online merchants, aimed primarily at direct-to-consumer brands.

    About 1,000 merchants already use the solution, and Super.money plans to expand that network through partnerships with more D2C players and other companies within the Flipkart group, Sikaria said.

    The secured card earns merchant discount revenue on transactions, and that funds the cashback, Sikaria said. “Obviously, there is a standard acquisition fee to the partner bank that we charge to the bank, so that comes as a monetization for us as well,” he added.

    Super.money plans to issue about 200,000 secured cards a month under its partnership with Kotak before expanding to other banks, Sikaria said.

    So far, Flipkart has invested about $50 million in Super.money to kick off its operations. As the business scales, the fintech plans to raise additional capital — possibly from external investors as well.

    “We need more capital for at least a couple of years,” Sikaria said. “Very soon, we’ll start formulating our capital-raise strategy.”

    He declined to say whether the next round would come from Flipkart or outside investors but noted that Super.money is receiving inbound interest from “a lot of investors.”

    In the meantime, Sikaria said the company is keeping its cash burn low, describing its current monthly burn as a “low single-digit million number” without providing specifics.

    He added that Super.money is deliberately focusing on India’s top 10 to 30 million users, rather than competing with mass-market payment players such as Google Pay or PhonePe that target hundreds of millions.

    “What we want to do is build a formidable secured card franchise with a profitable P&L — for us, the bank, and our customers as well,” Sikaria said.

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  • Kotak Mahindra Bank has to move at a much faster pace: MD & CEO Ashok Vaswani

    Kotak Mahindra Bank has to move at a much faster pace: MD & CEO Ashok Vaswani

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    Changing customer expectations, the dramatic pace of business growth and the emerging risk landscape have meant that Kotak Mahindra Bank has to move at a much faster pace, according to MD & CEO Ashok Vaswani.

    “At this stage, it is appropriate to address the recent RBI order. Over the last few years, we had completely embraced the notion that leveraging technology is fundamental to growing the business.

    “Towards this, we had significantly stepped up resources and investments in technology. However, it is evident that we have more to do,” said Vaswani in a communication to shareholders. He took charge as MD & CEO of India’s fourth largest private sector bank with effect from January 1, 2024.

    The RBI, in its April 24 order, had directed the private sector bank to cease and desist, with immediate effect, from onboarding new customers through its online and mobile banking channels and issuing fresh credit cards.

    In its order, RBI said its actions were necessitated based on significant concerns arising out of its IT Examination of the bank for the years 2022 and 2023 and the continued failure on part of the bank to address these concerns in a comprehensive and timely manner.

    Vaswani, in his communication to shareholders, underscored that technology is going to be at the centre of the Bank’s efforts to transform and hence, scale.

    Scale for relevance

    “We are absolutely committed to further enhancing our resources and commitments in this area, and I am very confident that collectively, as a team – we will deliver and use this as an opportunity to leapfrog.”

    “Equally important while transforming for scale would be to Scale for Relevance and not for the sake of size,” he said.

    In the Bank’s last earnings call, Vaswani said: “We take every communication from our regulator very seriously and have complied with the directions with immediate effect.

    “…there is absolutely no impact on our existing customers across all channels. We have been seeking guidance from our regulators on building resiliency of our technology platforms and on enhancing the experience for our customers.”

    In view of the Order, the Bank has stopped digital onboarding of new customers and fresh issuance of credit cards. This has primarily affected the Bank’s acquisitions in 811 and credit card business.

    Vaswani noted that the Bank has developed a plan to mitigate the impact on the aforementioned businesses. The plan focuses on protecting its existing customer base and deepening relationships with them.

    Further, the Bank is accelerating the execution of its technology strategy to achieve resilience, appropriate capacity and to meet regulatory data cybersecurity standards.

    “We have been on this journey for the last two – three years. We have made a number of very senior hires, significantly augmented the internal tech team and invested heavily in improving our risk and reliance.

    “However, our efforts have fallen short of the expectations of the regulator. This, in our view, is on account of #1, that tech changes take time to play out, and #2 demand is growing at an ever increasing pace,” the Kotak Bank Chief said, adding the Bank has stepped up its efforts on both fronts.

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  • RBI bars Kotak Mahindra Bank from onboarding new customers through online & mobile channels

    RBI bars Kotak Mahindra Bank from onboarding new customers through online & mobile channels

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    The Reserve Bank of India has barred Kotak Mahindra Bank from onboarding new customers through its online and mobile banking channels and issuing fresh credit cards for failing to build IT systems and controls commensurate with its growth leading to serious deficiencies and non-compliances with regulatory requirements.

    According to RBI’s press release, “These actions are necessitated based on significant concerns arising out of Reserve Bank’s IT Examination of the bank for 2022 and 2023 and the continued failure on part of the bank to address these concerns in a comprehensive and timely manner”.

    RBI’s press note specified that the bank is found to be “materially deficient in building necessary operational resilience on account of its failure to build IT systems and controls commensurate with its growth”.

    It further added that serious deficiencies and non-compliances were observed in Kotak Mahindra Bank’s IT inventory management, patch and change management, user access management, vendor risk management, data security and data leak prevention strategy, business continuity and disaster recovery rigour and drill. Interestingly, the press note pointed out that for two consecutive years, the bank was seen deficient in its IT Risk and Information Security Governance vis-à-vis the regulatory requirements.

    “During the subsequent assessments, the bank was found to be significantly non-compliant with the Corrective Action Plans issued by the Reserve Bank for 2022 and 2023, as the compliances submitted by the bank were found to be either inadequate, incorrect or not sustained”. The order also noted that in the absence of a robust IT infrastructure and IT Risk Management framework, the bank’s core banking system and its online and digital banking channels have suffered frequent and significant outages in the last two years with the recent one being 10-hour service disruption seen on April 15, 2024.

    Ban implications

    The curbs have been imposed under section 35A of the Banking Regulation Act. This section is invoked in lieu of public interest, interest of banking policy or when affairs of a bank are detrimental to depositors or prejudicial to the interest of the bank. RBI’s press release notes that the action on the bank was to prevent any possible prolonged outage which may seriously impact not only the bank’s ability to render efficient customer service but also the financial ecosystem of digital banking and payment systems.

    Imposed as a ‘cease and desist’ order, any deviation or non-compliance would attract very high penal action by the regulator. The curbs may be removed post a comprehensive external audit conducted by the bank with RBI’s approval and the remedial actions pointed out therefrom are complied with to RBI’s satisfaction.

    Reacting to the RBI order, Kotak Mahindra Bank said it has taken measures for adoption of new technologies to strengthen its IT systems and will continue to work with RBI to swiftly resolve balance issues at the earliest. “We want to reassure our existing customers of uninterrupted services, including credit card, mobile and net banking. Our branches continue to welcome and onboard new customers, providing them with all the bank’s services, apart from issuance of new credit cards,” the bank said.

    Past cases

    This is the third instance of imposing business restrictions among banks (see table) and incidentally, following the curbs placed on IIFL Finance and JM Financial earlier this year, Kotak Bank is the third instance of bans imposed on regulated entities so far in 2024.

    However, compared to HDFC Bank and Bank of Baroda’s mobile banking app (bob World) instances, action taken on Kotak Bank seems to be the most stringent. Curbs on bob World are yet to be removed while it took HDFC Bank almost two years to remedy the deficiencies pointed out by the regulator.

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  • Kotak Mahindra Bank expanding infra-financing play, says Honcho Paritosh Kashyap

    Kotak Mahindra Bank expanding infra-financing play, says Honcho Paritosh Kashyap

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    Kotak Mahindra Bank is keen to ramp up its infrastructure financing play, including transaction banking, in 2024. businessline caught up with Paritosh Kashyap, President and Head Wholesale Banking Group, Kotak Mahindra Bank, to gain perspective on the bank’s strategic plans. Excerpts: 

    How do you describe Kotak’s strategy in the infrastructure sector?

    Infrastructure financing is and remains a critical focus area for Kotak Bank. Our infrastructure exposure has nearly doubled in the last 18 months. While our focus is on completed projects, we also look at under-construction projects backed by marquee sponsors. We aim to cover the entire ecosystem of infrastructure financing, including transaction banking, escrow accounts, and full underwriting and syndication of project loans.

    What sectors within infra does Kotak focus on? What has been the bank’s growth in this area?

    Kotak has historically focused more on sectors such as renewables, roads, and telecom within the infrastructure space. Incrementally, we are now also focusing on the logistics and warehousing space.

    What is the size of Kotak’s infra book relative to its overall wholesale bank’s advances?

    Kotak’s infrastructure book is around 10% of its wholesale bank’s advances book.

    How do you describe Kotak’s focus within the infrastructure sector?

    Kotak aims to be a provider of a full gamut of banking solutions in the infrastructure space, including the underwriting and distribution of larger project loans and transaction banking solutions such as cash management and escrow solutions.

    What are the plans for the growth of infra in the country moving forward, as per you?

    Infrastructure is a key focus area, and its financing is seeing participation from not just the government but the private sector as well, including banks. It is estimated that ₹143-lakh crore will be invested in the infra space in the country from here on till FY2030. Roads is an important sector in this space and is expected to witness investments of over ₹37 lakh crore during this period. 85 per cent of this is likely to be government-funded, with the private sector funding the remaining 15 per cent, which translates to around ₹5.6-lakh crore. Large part of these projects will be funded by a 70:30 debt:equity mix which translates to a debt requirement of Rs 3.92 lakh crore. Banks will be a major contributor to this debt. And this is for roads alone. Funding opportunities are huge in the entire infra space.

    What will be Kotak’s primary focus areas for the year 2024?

    Kotak’s primary focus areas in 2024 include transaction banking, where the emphasis will be on using technology and data to enhance customer service. We will focus on creating an ecosystem for corporate clients and making banking more convenient for them.

    What are Kotak’s aspirations in the wholesale banking space?

    We aspire to be relevant to our customers, not just in size but also in our offerings. We aim to be a full-service player, providing tailored solutions that address needs of a customer, from lending on our balance sheet to the distribution of assets, managing the customers’ collection, payments, and cash management requirements, managing their trade, forex, and remittance flows, and becoming their preferred transaction banker.

    How do you describe Kotak’s focus on transaction banking?

    Kotak’s focus on transaction banking involves providing corporate customers with end-to-end solutions. This includes facilitating payments, collections, opening Letters of Credit (LCs), foreign remittances, and more to create a comprehensive ecosystem for corporate clients.

    We understand that the methods of transaction banking are rapidly evolving. Digitalization and global acceptance of the need for technology and its swiftness are disrupting trade and conventional business methods. Kotak’s digital journey is agile, evolving, and flexible to adapt to changes. We are striving to lead the change by investing in and adopting new technologies that are revolutionising transaction banking. Kotak fyn (For Your Needs) is one of the examples that takes the leap in providing DIY solutions to clients. 

    It’s a one-stop-shop solution for corporates where they can initiate collection and payments and explore other trade solutions digitally. Kotak fyn also serves the purpose of being a faster, more compliant, and more transparent solution for corporates.

    What are your thoughts on the current and future role of technology in banking?

    As of now, banks are investing heavily in technology to service customers, and at the current pace of technology investments, we will not be surprised if we morph into tech companies providing banking services. The use of technology on the wholesale banking side has traditionally lagged. But having experienced improved experiences on the retail side, most corporates are now demanding similar improvements on the corporate side as well. Banks are now investing to offer more convenience, better products, and improved customer experiences through technology to corporate customers.

    What is the current state of the credit environment?

    The credit environment is exceptionally positive, with all-time low default rates across banks and high provision coverage ratios for non-performing assets (NPAs). Additionally, banks have raised significant capital. The business landscape is also thriving, especially with the recovery from the impact of Covid-19.

    Published on January 2, 2024

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  • RBI approves appointment of Ashok Vaswani as new MD & CEO of Kotak Mahindra Bank

    RBI approves appointment of Ashok Vaswani as new MD & CEO of Kotak Mahindra Bank

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    The Reserve Bank of India has approved the appointment of Ashok Vaswani as the Managing Director & CEO of Kotak Mahindra Bank (KMB) for a period of three years.

    The appointment is with effect from the date of taking charge, which shall not be later than January 1, 2024, KMB said in a regulatory filing.

    The approval is based on KMB’s application made to RBI on July 19, 2023 for its approval of the new Managing Director & CEO of the bank.

    Also read: Kotak Mahindra Bank Q2 FY24 net profit grows 24% at ₹3,191 crore

    KMB, in a statement, said, “Vaswani has a proven track record spanning three and a half decades, initially at Citigroup and more recently, at Barclays, of building and growing global businesses at scale, nurturing winning teams, establishing transformational partnerships, leveraging forward leaning technology, with a compelling business vision to deliver strong bottom-line growth.”

    Vaswani is a Bachelor of Commerce, Economics and Accountancy, from the Sydenham College of Commerce and Economics (Bombay University), CA from the Institute of Chartered Accountants of India, CS from the Institute of Company Secretaries of India and Executive Education from the Stanford University Graduate School of Business.

    Also read: Strong global headwinds to keep rates high: RBI Governor

    Uday Kotak, Founder and Director, KMB, said, “I am delighted that the RBI has approved our recommendation, Ashok Vaswani, as the next MD and CEO of Kotak Mahindra Bank. Ashok is a world class leader and banker with digital and customer focus. I am proud that we bring a “Global Indian” home to build Kotak and India of tomorrow.”

    On his appointment, Vaswani said, “…With our proven leadership team we will take the bank to new heights. We will ensure that Kotak Mahindra Bank plays a meaningful role in India’s journey to being one of the top three economies in the world in the next 5 years, delivering shareholder value. At a personal level, l am delighted to come back home.”

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  • Kotak vs Watsa: The battle for acquiring IDBI Bank intensifies

    Kotak vs Watsa: The battle for acquiring IDBI Bank intensifies

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    It’s a two-horse race for IDBI Bank between Kotak Mahindra Bank and Prem Watsa-led Fairfax India Holdings, with both parties willing to pay a premium for acquiring a controlling stake. However, neither wants to merge IDBI Bank with their respective banks at this juncture.

    “A reasonable share of the government holding may remain in IDBI Bank for at least 2-3 years post the sale,” said a source explaining why the two bidders want to retain their existing banking entities independent of IDBI Bank.

    That said, highly placed sources say both interested investors are willing to shell out the premium expected by the government to acquire a majority stake in the bank.

    At around ₹57,000 crore of market capitalisation, IDBI Bank trades at approximately 1.3x 12-months trailing price to book valuation.

    On June 5, 2022 businessline had reported on Prem Watsa evincing interest in IDBI Bank, while on February 5 this year, we reported about Kotak’s interest in the bank. Sumitomo Mitsui Financial Group and Emirates NBD are said to be the other bidders.

    Seeking exemptions

    Kotak has proposed a structure whereby IDBI Bank would be held as its associate, with none of Kotak’s key management executives playing any role in the former.

    “The boards of IDBI Bank and Kotak Bank will not have overlaps,” said a person familiar with the matter. Once the government’s stake in IDBI Bank reduces, it may be merged with Kotak Bank. “A glide path of 3-5 years has been sought for the merger,” said the source.

    Fairfax has approached the RBI to not consider it as a promoter of IDBI Bank. “Fairfax wants to be seen as a large investor in the bank because it doesn’t want to cede control in CSB Bank or merge the two banks in the near term,” said another senior executive who didn’t want to be identified.

    As a deal sweetener, sources said: “Fairfax may extend comfort to the Government of India and Life Insurance Corporation of India (LIC) that IDBI Bank will remain a bancassurance partner for all the existing lines of businesses it has with these entities.”

    Emails sent to Kotak Mahindra Bank and Fairfax remained unanswered till press time.

    Tough call

    The exemptions sought by Kotak and Fairfax are contrary to the current regulations. The extant ownership norms do not permit an investor to hold two banks in the capacity of a promoter.

    Fairfax is the promoter of CSB Bank holding a 49.72 per cent stake. Likewise, a bank cannot invest in another bank, though an exception was made in March 2020 when the State Bank of India invested a 49 per cent stake in YES Bank.

    Tracking the divestment
    • DIPAM opened an expression of interest in IDBI Bank on October 7, 2022.
    • On January 7, 2023, it announced that it received multiple interest.
    • Presently, LIC and government hold 49.24 per cent and 45.48 per cent stake in the bank.
    • Post the sale LIC to hold 19.24 per cent and government at 15.48 per cent.
    • Data room for due diligence likely to be opened in June.
    • DIPAM may call for financial bids by September.

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