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  • Amazon’s $999 dog-like robot is getting smarter | CNN Business

    Amazon’s $999 dog-like robot is getting smarter | CNN Business



    CNN
     — 

    Amazon on Wednesday unveiled a collection of product updates that tie together its vast suite of services and help ensure it remains at the center of peoples’ lives and homes.

    Nearly a year after Amazon

    (AMZN)
    was met with criticism over its controversial vision for the future of home security, the company is doubling down on new features for Astro, its dog-like robot, to help it better patrol the household when the owners are away. Amazon

    (AMZN)
    also announced a new sleep-tracking device as well as an updated Alexa-powered Fire TV that knows when you’re in the room, among a number of other products.

    The new updates, announced at an invite-only press event, come a week after the company introduced four new Fire HD 8 tablet models and appear aimed at drumming up excitement for its products ahead of the all-important holiday shopping season.

    Amazon, like other tech companies, must convince customers to upgrade or buy new gadgets at a time when fears are mounting about a possible global recession. At the same time, Amazon must also confront shifting comfort levels with its growing reach into the lives of consumers and how closely its household products may be tracking them.

    Last month, Amazon agreed to buy iRobot, the company behind the popular automated Roomba vacuums, in a $1.7 billion deal that quickly raised concerns. The Federal Trade Commission is now probing the deal after more than two dozen groups wrote to the agency alleging the acquisition could help Amazon “entrench their monopoly power in the digital economy.”

    Amazon did not mention the Roomba at Wednesday’s event, but Amazon clearly remains committed to investing to make every home a little more of an Amazon home.

    Here’s a look at what the company announced:

    Amazon is rolling out its first major software update to Astro, an autonomous 20-pound dog-like robot with large, cartoon-y eyes on its tablet face, and a cup holder. The robot – not unlike an Alexa on wheels – uses voice-recognition software, cameras, artificial intelligence, mapping technology and voice- and face-recognition sensors as it zooms from room to room, capturing live video and learning your habits.

    Soon Astro will be able to detect cats and dogs in the home, take short video clips of what they’re up to when owners aren’t around and watch and talk to them in real time. Amazon is also adding the ability to monitor if windows or doors are left open, building on what the company said users have been already doing, such as checking to see if the stove was left on.

    Amazon is also opening Astro up to the developer community by offering tools that enable them to build software or specific commands for the robotic pup. And Astro will now work with a real-time subscription service from Amazon’s smart-doorbell company, Ring, to provide security monitoring to small and medium-sized businesses.

    The company emphasized that Astro was conceived with security and privacy as a priority, with data processed on the device itself and the ability to restrict where Astro can go in the home.

    Astro is currently available for $999, which includes a six-month free trial of Ring Protect Pro. (Pricing will later jump to $1,499.)

    Amazon unveiled a new series of Fire TV Omni QLED models – the first Fire TV to ship with Dolby Vision IQ.

    Through adaptive technology, the 4K TVs know when you walk into a room and leave, so it can save on power and turn off when needed. It also features a gallery of 1,500 curated pictures that can be displayed when not in use – a concept similar to Samsung’s existing Frame TVs.

    Its deeper integration with Alexa could be a true standout: with its built-in microphones, users can access widgets such as sticky notes, the calendar, the weather or dim the lights by talking directly to the TV. A 65-inch model costs $799 and 75-inch version costs $1,099.

    Amazon is also rolling out a premium remote, called Alexa Voice Remote Pro, that includes a feature to make it easier to find when the remote gets misplaced.

    Amazon is expanding its suite of Halo wellness products beyond wearables into sleep tracking. The new Halo Rise sits on the nightstand and monitors the sleeping and breathing patterns of the person closest. It also tracks humidity and light in the room, and presents a natural light to wake up to as an alternative to an alarm.

    The device, which uses sensor tech and machine learning to approach sleep, works even if the person is turned in the other direction, or covered in pillows and blankets, as it can detect micro-movements, according to the company.

    Amazon said it developed the product to offer consumers more choices around sleep tracking, noting many people don’t like sleeping with a wearable device and that batteries often turn off mid-sleep cycle.

    Halo Rise is $139.99 and includes a six-month Halo membership, which provides workouts, insights and tools for health tracking.

    Fifteen years after launching the Kindle, Amazon is introducing a higher-end version that also serves as a writing device.

    With a 10.2-inch HD display and its first-ever Kindle pen, the Kindle Scribe allows users to write to-do lists, journal entries and review documents imported from their phone. Amazon said it will partner with Microsoft to support its suite of products on the Kindle Scribe early next year.

    Kindle Scribe

    The new Kindle supports USB-C charging and has a battery designed to last for months. The device starts at $339 with a pen and 16 GB of storage and costs $369 for a premium pen and 32 GB. (The company did not go into specifics on the premium pen.) In comparison, a basic Kindle starts at $99, while its higher-end Kindle Oasis is $249.

    Amazon updated its Echo Dot speaker lineup. The new devices feature twice the bass, updated processors and can serve as a Wi-Fi extender for the company’s Eero mesh system. Amazon is also rolling out a software update to its high-end Echo Studio speaker to include new spatial audio processing and improve sound quality. The speaker, which is $199, now comes in white.

    The company is also taking another shot at getting Alexa into the car. Its Echo Auto device ($54.99) is now smaller, sleeker and can be more easily mounted in a vehicle. The gadget is intended to let users send hands-free messages, listen to music and podcasts, access navigation and seamlessly sift from the car to another device when you get home.

    Amazon also announced a number of software updates coming to its existing Echo Show 15, a device the company said is especially popular in the kitchen.

    The upgrade includes free access to Fire TV and a much more personal Alexa. The voice assistant can now rattle off a morning routine for each person in the home, including providing calendar updates, playing specific music and highlighting traffic reports for commuters.

    Other new features include receiving alerts for weather forecast changes; the ability to record video messages that can be displayed on the Echo Show screen or via the Alexa app; asking Alexa to dim the lights up to 24 hours in the future; and receiving updates about when a Whole Foods Market curbside pickup order is ready. The updates will roll out in the coming months.

    The Echo Show is also getting an interactive storytelling feature that lets kids pick from a handful of themes, such as an undersea or outer space adventure, and characters like an octopus or an astronaut, to create a story that is immediately animated on the gadget’s display and told by Alexa. The story is generated using a number of AI models that determine elements including the script and music, making it different each time.

    “Amazon has invested in embedding more intelligence in its Alexa devices for awhile now and the ability to extend that capability into greater system-wide intelligence is significant,” said Jonathan Collins, a research director at market research firm ABI Research. “New functionality, including its Routines feature, could help make Amazon smart home systems more intelligent, responsive and helpful, and more tightly integrated with other Amazon offerings from grocery shopping and beyond.”

    CNN Business’ Rachel Metz contributed to this report

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  • Amazon is always watching | CNN Business

    Amazon is always watching | CNN Business



    CNN Business
     — 

    A TV that knows when you’re in and out of the room. A gadget that monitors your breathing pattern while you sleep. An enhanced voice assistant tool that highlights just how much it knows about your everyday life.

    At an invite-only press event last week, Amazon unveiled a long list of product updates ahead of the holiday shopping season that appear designed to further insert its gadgets and services into every corner of our homes with the apparent goal of making everything a little easier. But the event was also another reminder of just how much Amazon’s many products are watching us.

    During prior events, Amazon

    (AMZN)
    raised eyebrows with blatant examples of surveillance products, including drones and Astro, the dog-like robot that patrols the home. But this year, Amazon

    (AMZN)
    ’s advancements in everyday tracking were a bit more subtle.

    The new Halo Rise sleep tracking device, for example, sits on the nightstand and monitors a person’s breathing and micro-movements as they sleep without the need to wear a sleep tracker. The device is said to work even if the person is turned in the other direction, or covered up by pillows and blankets.

    On the new Echo Show 15 smart display, Amazon’s voice assistant Alexa can now rattle off a morning routine for each person in the home, provide calendar updates and highlight traffic reports for the commute to the office. There’s also an option to ask Alexa to turn off the lights up to 24 hours in the future if they won’t be home.

    Amazon continues to expand Astro’s features, too. It can now detect the faces of pets in the home and stream footage to owners when they’re out of the house. The robot can also make sure windows and doors are closed and it can perform deeper monitoring when the owner is away as part of a virtual surveillance subscription.

    Amazon is far from the only tech company offering products that monitor users or collect data with the promise of improved conveniences, productivity and safety. But Amazon, perhaps more than any of its peers, has created a sprawling suite of products and services that arguably track more of our daily lives in and around our homes.

    In the months leading up to the product event, Amazon made two big announcements that could expand its reach into our lives even more. Amazon agreed last month to acquire iRobot, the company behind the popular automated Roomba vacuums, some of which create maps of the inside of our homes. It also announced plans to broaden its reach in the health care market by buying One Medical, a membership-based primary care service.

    In the process, Amazon is possibly testing customers’ comfort levels with how much any single company should know about our lives, and perhaps shifting our tolerance, too.

    Jonathan Collins, an analyst at ABI Research, said the scope and breadth of the company’s consumer offerings may be a concern for some, but many may simply accept the tradeoff for conveniences.

    “By and large, negative consumer attitudes to data collection across smart home and other areas have largely been ameliorated by the services received in return,” he said. “Even if not explicit, there is a tradeoff between lower priced or free services and the data sharing and collection that supports their availability.”

    Stephen Beck, founder and managing partner of consultancy cg42, said the views of customers “will likely remain unchanged after Amazon’s event because items like a TV, smart speaker, or sleep tracker feel familiar and do not pose obvious, new threats to privacy.”

    Amazon has a history of being caught collecting user data without consumers knowing. In 2019, reports surfaced that Amazon was recording snippets of conversations from Alexa users that were sometimes reviewed by humans. In the wake of backlash, Amazon changed its settings so people could opt out of this.

    For its latest products, the company states on its website how Astro is designed to detect only the chosen wake word, and no audio is stored or sent to the cloud unless the device detects that word. It also emphasizes the sensor data that Astro uses to navigate the home is processed on the device itself and not sent to the cloud, and the robot only streams video or images to the cloud when a feature like Live View in the Astro app is in use.

    The Halo Rise sleep tracking device, meanwhile, encrypts the collected data and stores it in the cloud, according to the company. Users can later download or delete it.

    But Amazon’s continued rollout of products that can monitor customers to varying degrees comes at a time many Americans have more reason to be mindful of data collection given the shifting legal landscape around abortion. Digital rights experts have warned that people’s search histories, location data, messages and other digital information could be used by law enforcement agencies investigating or prosecuting abortion-related cases.

    “The danger of this tracking has never been so clear,” said Albert Fox Cahn, founder and executive director of the Surveillance Technology Oversight Project and a fellow at the NYU School of Law. “Far too few customers think about how the information they give to companies can be misused by governments, hackers, and more.”

    While some of the newly announced features, such as Astro’s increased monitoring of doors and windows, may be aimed at helping people feel more secure in their homes, Cahn worries these seemingly small updates also push people even deeper into Amazon’s ecosystem.

    “Thankfully,” Cahn said, “even if you can teach an old robotic dog new tricks, you can’t change one fact: It’s still creepy.”

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