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[ad_1] Daniele Tonella was named ING’s chief technology officer July 29, succeeding interim CTO Marnix van Stiphout. His appointment is effective Aug. 5. Tonella previously served...
[ad_1] ING is running a generative AI-driven chatbot pilot in the Netherlands before it scales the technology. The pilot funnels only 2.5% of clients’ chats into...
[ad_1] ING Bank is improving its digital capabilities and offerings as it posted growing mobile banking adoption in the first quarter. The bank is prioritizing delivering...
[ad_1] ING Bank is moving its operations to the cloud for scalability, efficiency and security. The $967 billion bank’s operations are 65% on a private cloud,...
[ad_1] ING Bank’s Marco Eijsackers, is head of CIO office, where he is focused on developing and deploying emerging technologies within the $967 billion bank’s operations. ...
[ad_1] LONDON — ING Bank saw increased adoption of its video-based customer service options in 2023, specifically for mortgage applications. “Almost 50% of customers use digital...
[ad_1] ING Bank invested in its digital infrastructure in 2023 and expects to reap the benefits of those tech advancements in 2024 as the bank plans...
[ad_1] Netherlands-based ING Bank has identified AI and analytics as a critical priority as digital usership ticked up in the third quarter. The $967 billion bank...
[ad_1] LONDON – Banks continue to grapple with idea of buy vs. build, but partnerships with fintechs allow the entities teach each other about innovation and...