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Tag: iab-travel

  • How Lyft’s new CEO is ‘copying’ his former boss Jeff Bezos to turn around the company | CNN Business

    How Lyft’s new CEO is ‘copying’ his former boss Jeff Bezos to turn around the company | CNN Business

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    CNN
     — 

    David Risher had a rocky first week at his job.

    Days after taking over as the new CEO of Lyft

    (LYFT)
    last month, Risher announced plans to “significantly reduce” the company’s workforce and stressed that the decision was his. The next week, Lyft

    (LYFT)
    revealed the extent of the layoffs: 26% of the staff, or more than 1,000 employees, would lose their jobs.

    “It was a very, very tough decision and a tough, you know, set of days and weeks to go through, of course,” Risher told CNN in an interview Thursday. “Nobody likes it.”

    “But,” he added, “It’s also really important for us to be a strong player.”

    Lyft hasn’t seemed like such a strong player of late. The company has shed 90% of its market value since going public in 2019. It has lagged behind its chief rival, Uber

    (UBER)
    , in recovering from the pandemic shock to business. And Lyft has gone through multiple rounds of layoffs and management changes, including Risher taking over as CEO last month and the company’s two co-founders stepping back.

    Now, Lyft’s new chief executive says he hopes to draw on the lessons from Amazon

    (AMZN)
    , where he worked very early on, and from his former boss Jeff Bezos in his efforts to turn the rideshare company around.

    “We’re going to focus on customers,” Risher said, alluding to Amazon’s guiding principle. “That’s a fundamental, just truth of business – if you can create a business that, really, your customers love, you can do amazing things for the world.”

    Many tech companies like to compare themselves to Amazon, but if anyone has the credibility to say it, Lyft is probably hoping it’s Risher. Risher was Amazon’s 37th employee, and his contributions are memorialized on the site with a thank-you note from Bezos, which can still be seen today more than two decades after Risher left the company.

    In its first product update since Risher took the helm at Lyft, the rideshare company on Thursday unveiled new features aimed at taking some of the pain points out of the summer travel season. With the update, customers can preorder their Lyft rides from the airport the moment their plane touches the ground; Lyft then handles the rest of the logistics to ensure a driver is waiting for the customer as they exit the airport.

    The airport preorder option rolled out at Los Angeles International Airport and Chicago’s O’Hare and Midway airports on Thursday, with plans to expand to other airports in the near future.

    “You can outsource a lot of that stress to us, that’s what we want to do. And that really is Jeff Bezos,” Risher told CNN. “I’m just copying his strategy that worked pretty well for Amazon. I think it can work pretty well for Lyft and our customers.”

    But as Risher works to revive Lyft’s fortunes, he faces a rival, Uber, that has shown renewed strength in recent quarters. (Uber has also added features to make airport pickups less painful.)

    When asked what went wrong for Lyft, Risher told CNN, “I think the pandemic went wrong with Lyft.” But the pandemic did not impact Lyft and Uber the same.

    Under the leadership of Expedia veteran Dara Khosrowshahi, who took over after founder Travis Kalanick resigned following a long list of PR crises, Uber doubled down on diversifying its business with meal deliveries. That service has helped carry it through the pandemic and bounce back quicker as the economy reopened.

    But in a previous interview with CNN, Risher seemed to dash hopes that Lyft would borrow from Uber’s playbook and branch into other delivery categories.

    Risher told CNN’s Julia Chatterley he wants to make sure Lyft focuses on providing a great ride-hailing service and “not get distracted by delivering pizzas or packages or all sorts of other things that other companies are doing.”

    For now, Risher and Lyft are focusing on the all-important summer travel season.

    Another update unveiled Thursday helps customers get out the door to the airport at the best time by syncing their flight info from their smartphone calendar into their Lyft app to get reminders about booking airport rides. Risher told reporters Thursday that the basic idea for this arose because he and his wife could never agree on the best time to leave for the airport.

    “Our focus right now as summer travel begins is really de-stressing the airport experience in particular,” Risher told CNN.

    Risher demurred when asked if Lyft would be an independent company a year from now, after many industry-watchers initially thought news of his appointment was aimed at positioning the company for a sale.

    “It’s not our focus to be part of somebody else’s company,” Risher said.

    Uber may be outpacing Lyft today, but Risher believes customers are best served by having both companies around.

    “My view is every single person who’s a rider should have both apps on their phone, I really believe that, because sometimes you want a choice,” he added, “but then we want you to choose Lyft, and the reason we want you to choose Lyft is because we think we can provide a better experience.”

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  • Kevin McCarthy to make Israel first foreign trip as House speaker | CNN Politics

    Kevin McCarthy to make Israel first foreign trip as House speaker | CNN Politics

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    CNN
     — 

    US House Speaker Kevin McCarthy will visit Israel on his first trip abroad as speaker, and address its parliament, the Knesset, he announced on Tuesday.

    He’ll be only the second US speaker in history to address the Knesset, and the first one to do so this millennium, his Israeli counterpart Amir Ohana said.

    McCarthy responded to a tweet from Ohana, saying he was proud to accept the invitation.

    Ohana described McCarthy as “a steadfast supporter and longstanding friend of Israel.”

    McCarthy’s visit “is a clear expression of the strong and unbreakable bond between Israel and its closest ally, the United States of America,” Ohana said in a video announcing the visit.

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  • A flying car prototype just got an airworthiness certificate from the FAA | CNN Business

    A flying car prototype just got an airworthiness certificate from the FAA | CNN Business

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    New York
    CNN
     — 

    The Federal Aviation Administration has certified for testing a vehicle that a California startup describes as a flying car — the first fully electric vehicle that can both fly and travel on roads to receive US government approval.

    Alef Automotive said that its vehicle/aircraft, dubbed the “Model A,” is the first flying vehicle that is drivable on public roads and able to park like a normal car. It also has vertical takeoff and landing capabilities. It apparently will be able to carry one or two occupants and will have a road-range of 200 miles and a flying range of 110 miles.

    The company expects to sell the vehicle for $300,000 each with the first delivery by projected for the end of 2025.

    The FAA confirmed that it has issued the company a special airworthiness certificate, allowing for limited purposes that include exhibition, research and development.

    Numerous companies are working on all-electric VTOLs, which stands for vehicle takeoff and landing aircraft. The FAA said that Alef is “not the first aircraft of its kind” to get a special airworthiness certificate. However, Alef noted that its vehicle is different because of its ability to function both on roads and in the air, to appear like a normal car and to park in a normal parking space.

    “We’re excited to receive this certification from the FAA. It allows us to move closer to bringing people an environmentally friendly and faster commute, saving individuals and companies hours each week. This is a one small step for planes, one giant step for cars,” said Jim Dukhovny, the CEO of Alef.

    The company’s website said the flying car will be a certified as a “low speed vehicle,” which means it won’t be able to go faster than about 25 miles per hour on a paved road. “The assumption is that, if a driver needs a faster route, a driver will use Alef’s flight capabilities,” the company posted on the site.

    Regardless, It also still needs approval from the National Highway Traffic Safety Administration to go on roads.

    Development has been underway on the vehicle since 2015. Four friends, Constantine Kisly, Pavel Markin, Oleg Petrov and Dukhovny, inspired by the “Back to the Future” movies (which foresaw flying cars being available in that year), decided to form a company to try to develop them.

    According to the company, an initial automated test flight of a skeleton version of the car was successfully conducted in 2018, and a full-size prototype was flown the following year. But Alef said that it needed the FAA’s special airworthiness certificate to continue conducting the necessary research and development.

    The company also said that earlier this year that it had taken refundable pre-orders for more than 400 of the vehicles, with the cost of $150 for to be in the general queue or $1,500 for the priority queue.

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  • Supreme Court takes up case concerning Americans with Disabilities Act ‘tester’ of hotels | CNN Politics

    Supreme Court takes up case concerning Americans with Disabilities Act ‘tester’ of hotels | CNN Politics

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    Washington
    CNN
     — 

    The US Supreme Court on Monday agreed to hear a case concerning whether a self-appointed “tester” of the Americans with Disabilities Act has the right to sue hotels over alleged violations of the civil rights law.

    The court was asked to take the case by Acheson Hotels, which owns and operates a hotel in coastal Maine. The company was sued by Deborah Laufer, who they say has filed hundreds of lawsuits against hotels across the country, claiming their websites are not in compliance with ADA rules that require hotels to disclosure information about how accessible they are to individuals with disabilities.

    Though Laufer doesn’t intend to visit the hotels she’s suing, the lawsuits are brought in an effort to force the hotels to update their websites to be in compliance with the law.

    A district court dismissed Laufer’s suit against Acheson Hotels, ruling she lacked the procedural threshold – known as standing – needed to bring the suit. But an appeals court later ruled in her favor.

    Now, the justices will decide next term whether she has the right to act as a “tester” toward hotels she doesn’t intend to visit.

    “Laufer is one of numerous ‘testers’ who have collectively brought thousands of lawsuits under the ADA. A cottage industry has arisen in which uninjured plaintiffs lob ADA lawsuits of questionable merit, while using the threat of attorney’s fees to extract settlement payments,” the hotel told the justices in court papers. “These lawsuits have burdened small businesses, clogged the judicial system, and undermined the Executive Branch’s exclusive authority to enforce federal law.”

    The hotel run by Acheson Hotels has a notice posted to its website that says, “Please Note: Unfortunately, we do not have the capabilities to provide pet-friendly or ADA compliant lodging. We apologize for the inconvenience!”

    Laufer had urged the justices to take the case, with her attorneys arguing in court papers that they should affirm the appeals court ruling.

    “Without civil rights advocates such as this plaintiff, there would be no enforcement of the ADA,” they wrote in part.

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  • China’s answer to Boeing and Airbus isn’t as ‘homegrown’ as it seems. Here’s why | CNN Business

    China’s answer to Boeing and Airbus isn’t as ‘homegrown’ as it seems. Here’s why | CNN Business

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    Hong Kong
    CNN
     — 

    China is claiming a historic win this week after its answer to Boeing and Airbus, the C919, took to the skies for its first commercial flight.

    Beijing calls the aircraft its first large homegrown passenger jet. It’s a prominent symbol of Beijing’s broader “Made in China” strategy, a campaign to reduce national reliance on foreign manufacturers.

    But instead of boosting China’s global stature in technology innovation, experts say the C919 is a symbol of its continued reliance on the West.

    That’s because a large chunk of the plane’s parts come from foreign suppliers, predominantly in North America and Europe. Chinese state media has said about 40% of the model’s components are imported, though experts say the real proportion is much higher.

    While it is normal for manufacturers to source equipment for their planes from around the world, “the C919 is unique in that almost nothing that keeps it in the air is from China,” said Scott Kennedy, who spent two years leading a team that researched China’s decades-long efforts to develop its own commercial aircraft.

    Their conclusion? “The C919 is primarily a non-Chinese airplane with Chinese paint on it,” said Scott, trustee chair in Chinese business and economics at the Center for Strategic and International Studies (CSIS) in Washington.

    The C919 was built by the Commercial Aircraft Corporation of China (COMAC), a state-owned enterprise based in Shanghai, with the stated goal of letting “China-made large aircraft fly in the blue sky.”

    One cannot overstate how difficult that is, according to Shukor Yusof, founder of Endau Analytics, which tracks the aviation industry.

    Currently, only a handful of countries in the world make their own planes — and for good reason, he said, citing extremely high obstacles, such as serious technical expertise, rigorous regulatory requirements and eye-popping amounts of time and resources.

    The C919, for instance, has already cost an estimated $49 billion, according to CSIS, though it says pinning down precisely how much is an almost impossible task because COMAC’s finances are opaque.

    While it’s not COMAC’s first homegrown plane, more attention has been directed to this model because of its size.

    The C919 can seat up to 192 passengers and fly up to 5,550 kilometers (about 3,500 miles).

    COMAC’s first commercial plane, by comparison, is a much smaller regional jet called the ARJ21, which can only fly up to 3,700 kilometers (2,300 miles) and accommodate up to 97 passengers.

    COMAC is also working on a long-range, widebody plane called the CR929. But the project, a joint effort by China and Russia, has likely stalled since Russia’s full-scale invasion of Ukraine last year, said Kennedy.

    “That plane will probably never be more than a photo, never be more than a drawing,” he told CNN. “No one is going to be supplying technology to a Chinese-Russian joint venture.”

    The C919’s maiden commercial flight took place Sunday, flying passengers from Shanghai to Beijing for China Eastern Airlines

    (CEA)
    .

    China hopes the C919 will become its alternative to Boeing’s 737 and Airbus’s A320 and cement its status as a high-tech superpower, says Kennedy.

    But because the government has touted the aircraft as a homemade success, analysts have been quick to point out just how much is made outside China.

    In a 2020 analysis, CSIS estimated that approximately 90% of the C919’s main or large-scale component suppliers were from North America and Europe, with only 10% coming from China and other countries in Asia. Yusof cited a similar estimate.

    Kennedy said while it was possible the proportion had changed since the 2020 report, he thought it was unlikely given how tough it would be to change suppliers during the aviation certification process.

    The C919 got the green light for commercial service and mass production in mainland China late last year, after years of delays.

    The C919 passenger jet being welcomed on landing in Beijing on Sunday.

    China has acknowledged the criticism. “Some people have been questioning whether the C919 can be called a domestically-manufactured aircraft when it relies on imports,” Chinese state-run tabloid Global Times said in an editorial Monday.

    “It is true that there is a long list of foreign suppliers for the C919.”

    The aircraft contains “Honeywell’s

    (HON)
    electricity system and landing gear, GE’s

    (GE)
    flight recorder, CFM Leap’s engine, Parker Aerospace’s flight control system and fuel system, Rockwell Collins’ weather radar and simulate system, and Michelin’s

    (MGDDY)
    tires,” the outlet noted. All are US or European companies.

    The government’s position is that other manufacturers often rely on imports, too.

    Boeing and Airbus also depend on “high-quality global suppliers,” state-run newspaper China Daily said in an editorial Wednesday.

    America’s Boeing

    (BA)
    sources about 40% to 50% of components for planes such as its 787 Dreamliner from outside the United States, according to Yusof. Airbus

    (EADSF)
    , a European plane maker, also sources from countries such as Malaysia, he said.

    China has made no secret of its ambition for COMAC to eventually compete against Airbus and Boeing, which currently command virtually the entire market.

    Yusof said this was unlikely to happen anytime soon.

    For one, COMAC hasn’t distinguished its planes enough to convince carriers to make the switch. Its technology is “already available in the Airbus and in the Boeing planes,” he said.

    It could also take many years for its planes to be certified by US and European aviation regulators.

    But once production ramps up, it’s expected to win more orders at home, or in developing countries where carriers may not be able to afford the current market leaders’ prices. In Indonesia, domestic airline TransNusa became COMAC’s first overseas customer last year.

    “It should be greatly appreciated that another country apart from the Europeans and the Americans are providing an alternative aircraft in the commercial market,” said Yusof.

    But even if China were to price its planes more aggressively, it will take a long time to win people over, he added.

    “Airlines in the world will not be easily persuaded to buy one, because there’s always a stigma [with new players] whether you like it or not,” Yusof said.

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  • A Twitter user found that some airline phone numbers on Google Maps link to scammers | CNN Business

    A Twitter user found that some airline phone numbers on Google Maps link to scammers | CNN Business

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    New York
    CNN
     — 

    Google is working to fix false contact information for some major airlines on Google Maps after a Twitter user found a phone number actually connected callers to scammers.

    Phone numbers appeared to be altered on Google Maps listings for multiple airlines’ locations at John F Kennedy and LaGuardia airports in New York. Impacted airlines included Delta, American, Southwest and Qantas, the user claimed in a widely viewed post.

    The Twitter user detailed his experience trying to contact Delta after a canceled flight left him googling for a help line to rebook. After calling the listed number, he got a call back from what seemed to be a Delta customer service agent – but from a line with a French country code.

    “By providing him with my confirmation number and name, he was able to look up my trip information on Delta. He found [an] alternative flight from Newark, leaving later in the evening. But he needed me to confirm,” Shmuli Evers posted on Sunday.

    Sensing something was off, Evers ended the conversation. “He tried to text me after that, and he tried his best for so long to help me get on a flight… He wanted me to pay him 5 times the price of the original ticket cost.”

    Scammers looking to trick unsuspecting customers are able to edit phone numbers of major companies’ local business listings on Google results, an issue that the tech giant says it is working to combat.

    “We do not tolerate this misleading activity, and are constantly monitoring and evolving our platforms to combat fraud and create a safe environment for users and businesses,” a Google spokesperson told CNN.

    “Our teams have already begun reverting the inaccuracies, suspending the malicious accounts involved, and applying additional protections to prevent further abuse.”

    Using a combination of human moderators and technology, Google constantly monitors contributed content to spot and remove fraudulent information, enforcing policies that state all contributions must be based on ” real experiences and information.”

    Accounts found to be uploading false or misleading data can be suspended or even face litigation, according to the company, such as a lawsuit filed in June against a bad actor posting fake reviews on small businesses.

    Impacted businesses like airlines are able to flag concerns to both Google and law enforcement over suspected scammers.

    “Whenever we become aware of an alleged scam targeting our customers, including in this situation, we immediately conduct an investigation. Using the facts gained from an investigation, when able, we can then address each unique situation as appropriate with the necessary legal means at our disposal,” a Delta spokesperson told CNN.

    Delta also advises customers to contact the airline only through known channels like numbers listed on their website or their online messaging option.

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  • FBI investigating ‘suspicious death’ of woman on Carnival cruise ship | CNN

    FBI investigating ‘suspicious death’ of woman on Carnival cruise ship | CNN

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    CNN
     — 

    The FBI is investigating the “suspicious death” of a female passenger onboard the Carnival Sunshine cruise ship, the agency announced in a news release Sunday.

    The woman was found unresponsive during the ship’s February 27 voyage to Nassau, Bahamas, the FBI field office in Columbia, South Carolina, said.

    Medical staff and crew members attempted life-saving measures after learning she was unresponsive, but the woman was pronounced dead on the ship, the FBI said.

    “Both the deceased and her husband were debarked in Nassau and Bahamian authorities have already investigated the circumstances and are conducting an autopsy,” Carnival Cruise Line spokesperson Matt Lupoli said in a statement to CNN.

    “We are fully cooperating. This is a matter for authorities in the Bahamas and Charleston and we have no further comments,” said Lupoli.

    On March 4, when the ship returned to Charleston, an FBI team processed the passenger’s room for evidence, the FBI release states.

    The incident was isolated and there wasn’t a threat to any other passengers before or after the woman was found dead, the FBI said.

    The FBI investigates suspicious deaths of US nationals as well as “certain crimes on the high seas,” the release states.

    The incident remains under investigation, the FBI said.

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