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  • Man suspected of kidnapping and beating a woman in Oregon may be using dating apps to evade police | CNN

    Man suspected of kidnapping and beating a woman in Oregon may be using dating apps to evade police | CNN

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    CNN
     — 

    Authorities in southwestern Oregon are warning that a man suspected of kidnapping a woman and beating her unconscious may now be using dating apps to evade capture or find potential new victims, according to police.

    The suspect, 36-year-old Benjamin Obadiah Foster, has so far evaded capture but he appears active on online dating services, the Grants Pass Police Department said in a statement Friday.

    “The investigation has revealed that the suspect is actively using online dating applications to contact unsuspecting individuals who may be lured into assisting with the suspect’s escape or potentially as additional victims,” Grants Pass Police said.

    The search for Foster began Tuesday after officers found a woman who had been bound and severely beaten into unconsciousness, Grants Pass Police said. She was taken to a hospital in critical condition and is being guarded while the suspect remains at large, police said.

    The man fled the scene before officers arrived, but investigators identified Foster as the suspect and asked members of the public to call 911 immediately if they see him, warning he “should be considered extremely dangerous.”

    Police said Foster “likely received assistance in fleeing the area.” A 68-year-old woman was arrested “for Hindering Prosecution” as authorities searched for the suspect, according to the department.

    As the search continues, a $2,500 reward has been offered for information leading to Foster’s capture. Police said he is wanted on suspicion of kidnapping, attempted murder and assault.

    Prosecutors accused Foster of attempting to kill the victim “in the course of intentionally torturing” the woman, according to charging documents filed in court and obtained by CNN affiliate KDRV.

    “This is a very serious offense – a brutal assault on one of our residents that we take extremely serious and we will not rest until we capture this individual,” Grants Pass Police Chief Warren Hensman said in a news conference Thursday.

    This is not the first time Foster has been accused by authorities of violence against women.

    Court records in Clark County, Nevada, show that Foster was charged in two different cases years earlier, accusing him of attacking women.

    In the first case, Foster was charged with felony battery constituting domestic violence, court documents show. Foster’s ex-girlfriend testified in a preliminary hearing that he had attempted to strangle her in a rage in 2017 after another man texted her.

    While that case was still pending in court, Foster was charged with felony assault, battery and kidnapping for allegedly attacking another woman – his girlfriend at the time – in 2019, charging documents show.

    The victim told police “Foster strangled (her) to the point of unconsciousness several times” and kept her tied up for most of the next two weeks. She said she was only able to gain her freedom after convincing Foster they needed to go shopping for provisions, and escaped while in a store, according to the court records.

    The woman was left with seven broken ribs, two black eyes and abrasions to her wrists and ankles from being tied up, according to a Las Vegas police report.

    Foster ultimately agreed to plea deals in the cases, the documents read. He was sentenced to a maximum of 30 months in prison but given credit for 729 days served in the first case.

    “Am I troubled by what I know already? The answer is yes,” Hensman said when asked about the previous charges in Nevada.

    “We’re laser focused on capturing this man and bringing him to justice,” Hensman said.

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  • Madison Square Garden CEO doubles down on use of facial recognition tech | CNN Business

    Madison Square Garden CEO doubles down on use of facial recognition tech | CNN Business

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    CNN
     — 

    The chief executive of the Madison Square Garden Entertainment Corporation has doubled down on using facial recognition at its venues to bar lawyers suing the group from attending events.

    Speaking to Fox 5 on Thursday, MSG Executive Chairman and CEO James Dolan said Madison Square Garden is a private company and therefore entitled to determine who is allowed to enter its venues for events.

    “At Madison Square Garden, if you’re suing us, we’re just asking of you – please don’t come until you’re done with your argument with us,” he said. “And yes, we’re using facial recognition to enforce that.”

    His comments come after New York Attorney General Letitia James on Wednesday sent a letter to MSG Entertainment requesting information regarding its use of facial recognition technology to prohibit legitimate ticketholders from entering venues. The letter said the attorney general’s office has reviewed reports MSG Entertainment has used facial recognition to identify and deny entry to multiple lawyers affiliated with law firms involved in ongoing litigation with the company. The letter indicates thousands of attorneys from around 90 law firms may have been impacted by the policy, and said the ban includes those holding season tickets.

    The attorney general’s letter raised the concern that banning individuals from accessing venues over ongoing litigation may violate local, state, and federal human rights laws, including laws prohibiting retaliation. The letter also questions whether the facial recognition software used by MSG Entertainment is reliable and what safeguards are in place to avoid bias and discrimination.

    In a press release, James said, “MSG Entertainment cannot fight their legal battles in their own arenas. Madison Square Garden and Radio City Music Hall are world-renowned venues and should treat all patrons who purchased tickets with fairness and respect. Anyone with a ticket to an event should not be concerned that they may be wrongfully denied entry based on their appearance, and we’re urging MSG Entertainment to reverse this policy.”

    MSG Entertainment owns and operates several venues in New York, including Madison Square Garden, Radio City Music Hall, the Hulu Theater, and the Beacon Theatre. Madison Square Garden is the home of the New York Knicks, Rangers, professional boxing, and college basketball teams.

    In a statement Thursday, an MSG spokesperson told CNN, “To be clear, our policy does not unlawfully prohibit anyone from entering our venues and it is not our intent to dissuade attorneys from representing plaintiffs in litigation against us. We are merely excluding a small percentage of lawyers only during active litigation.”

    “Most importantly,” the spokesperson added, “to even suggest anyone is being excluded based on the protected classes identified in state and federal civil rights laws is ludicrous. Our policy has never applied to attorneys representing plaintiffs who allege sexual harassment or employment discrimination.”

    In the Fox 5 interview Thursday, Dolan said when the attorneys suing MSG finish their litigation, they will be welcome back to the venues. “If your next door neighbor sues you, if somebody sues you, right, that’s confrontational. It’s adversarial and it’s fine, people are allowed to sue,” he said. “But at the same time, if you’re being sued, right, you don’t have to welcome the person into your home, right?”

    Dolan defended the use of facial recognition technology, saying it’s useful for security and noting that he believes Madison Square Garden to be one of the safest venues in the country. “Basically, anytime that you go out in public, you’re on camera,” he said. “Believe me, you walk down the street, you’re on camera, you’re on 10 cameras. What facial recognition does is looks at, you know, recognizes your face, and says you know, are you someone who’s on this list.”

    Dolan claimed the State Liquor Authority has threatened MSG’s license over its use of facial recognition technology. The New York State Liquor Authority told CNN it issued a “letter of advice” to MSG, after receiving a complaint in mid-November over attorneys engaged in litigation against the company not being allowed to enter its premises.

    “After receiving a complaint, the State Liquor Authority followed standard procedure and issued a Letter of Advice explaining this business’ obligation to keep their premises open to the public, as required by the Alcoholic Beverage Control Law,” Joshua Heller, a State Liquor Authority spokesperson, told CNN.

    The SLA told CNN an investigation into the matter is “ongoing”.

    During the Fox interview, Dolan apparently threatened to shut down sales of liquor during an unspecified upcoming New York Rangers game, and said he would direct any upset patrons to the liquor authority to complain.

    Dolan also pushed back at the suggestion that he’s being “too sensitive.”

    “The Garden has to defend itself,” Dolan said. “If you sue us, right, you know we’re going to tell you not to come.”

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  • How Google’s long period of online dominance could end | CNN Business

    How Google’s long period of online dominance could end | CNN Business

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    Washington
    CNN
     — 

    For the better part of 15 years, Google has seemed like an unstoppable force, powered by the strength of its online search engine and digital advertising business. But both now look increasingly vulnerable.

    This week, the Justice Department accused Google of running an illegal monopoly in its online advertising business and called for parts of it to be broken up. The case comes a couple of years after the Trump administration filed a similar suit going after the tech giant’s dominance in search.

    Google said the Justice Department is “doubling down on a flawed argument” and that the latest suit “attempts to pick winners and losers in the highly competitive advertising technology sector.” If successful, however, both blockbuster cases could upend a business model that’s made Google the most powerful advertising company on the internet. It would be the most consequential antitrust victory against a tech giant since the US government took on Microsoft more than 20 years ago.

    But even though the lawsuits drive at the heart of Google’s revenue machine, they could take years to play out. In the meantime, two other thorny issues are poised to determine Google’s future on a potentially shorter timeframe: The rise of generative artificial intelligence and what appears to be an accelerating decline in Google’s online ad marketshare.

    Just days before the DOJ suit, Google announced plans to cut 12,000 employees amid a dramatic slowdown in its revenue growth, and as it works to refocus its efforts partly around AI.

    Google has long been synonymous with online searches; it was one of the first modern tech companies whose name would become a verb. But a new threat emerged late last year when OpenAI, an artificial intelligence research company, publicly released a viral new AI chatbot tool called ChatGPT.

    Users of ChatGPT have showcased the bot’s ability to create poetry, draft legal documents, write code and explain complex ideas, with little more than a simple prompt. Trained on a vast amount of online data, ChatGPT can generate lengthy responses to open-ended questions, though it’s prone to some errors, or answer simple questions – “Who was the 25th president of the United States?” – which one might have previously had to scroll through search results on Google to find.

    ChatGPT is trained on vast amounts of data and uses this to generate responses to user prompts. While ChatGPT’s underlying technology has existed for some time, the fact that anyone can create an account and experiment with the tool has led to loads of hype for generative AI and made the technology’s potential instantly understandable to millions in a way that was only abstract before. It has also reportedly prompted Google’s management to declare a “code red” situation for its search business.

    “Google may be only a year or two away from total disruption. AI will eliminate the Search Engine Result Page, which is where they make most of their money,” Paul Buchheit, one of the creators of Gmail, tweeted last year. “Even if they catch up on AI, they can’t fully deploy it without destroying the most valuable part of their business!”

    If more users begin to rely on AI for their information needs, the argument goes, it could undercut Google’s search advertising, which is part of a $149 billion business segment at the company. Media coverage of ChatGPT has doubled down on this notion, with some outlets pitting ChatGPT against Google in head-to-head tests.

    There are some reasons to doubt this nightmare scenario might play out for Google.

    For one thing, Google operates at a vastly different scale. In November, Google’s website received more than 86 billion visits, compared to less than 300 million for ChatGPT, according to the traffic analysis website SimilarWeb. (ChatGPT was released publicly in late November.) For another, even in a world where Google provides specific, AI-generated responses to user queries, it could still analyze the queries to provide search advertising, just as it does today.

    Google has its own investments in highly sophisticated artificial intelligence. One of its AI-driven chat programs, LaMDA, even became a flashpoint last year after an engineer at the company claimed it had achieved sentience. (Google has disputed the claim and fired the engineer for breaches of company policy.)

    Google CEO Sundar Pichai has reportedly told employees that even though Google has similar capabilities to ChatGPT, the company has yet to commit to giving out AI-generated search responses because of the risk of providing inaccurate information, which could be detrimental to Google in the long run.

    Google’s stance highlights both its incredible influence, as the most trusted search engine on earth, and one of the core problems of generative AI: Due to the technology’s black-box design, it’s virtually impossible to find out how the technology arrived at a specific result. For many people, and for many years to come, being able to evaluate different sources of information for themselves may trump the convenience of receiving a single answer.

    All this has taken place against the backdrop of what seems to be an extended, multi-year decline in Google’s online advertising marketshare. Google’s position in digital advertising peaked in 2017 with 34.7% of the US market, according to third-party industry estimates, and is on pace to account for 28.8% this year.

    Google isn’t the only advertising giant to experience this trend. One-off factors like the pandemic and the war in Ukraine, as well as fears of a looming recession, have broadly affected the online advertising industry. Others, like Facebook-parent Meta, have been particularly susceptible to systemic changes such as Apple’s app privacy updates restricting the amount of information marketers can access about iOS users.

    But the decline also comes as Google faces new competition in the market. Rivals including Amazon, TikTok and even Apple have been attracting an increasing share of the digital advertising pie.

    Whatever the cause, Google’s advertising business, which is still massive, seems to face growing headwinds. And those headwinds could be exacerbated if some of the predictions about generative AI come to pass, or if the Justice Department’s lawsuits ultimately weaken Google’s grip on digital advertising.

    As part of the case, the US government has asked a federal court to unwind two acquisitions that allegedly helped cement a Google monopoly in advertising. Dismantling Google’s tightly integrated ads machine will restore competition and make it harder for Google to extract monopoly profits, according to the US government.

    This and other antitrust suits — though threatening in their own right — simply add pressure to the broader dilemma facing Google as it stares down a new era of potentially tumultuous technological change.

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  • How Microsoft could use ChatGPT to supercharge its products | CNN Business

    How Microsoft could use ChatGPT to supercharge its products | CNN Business

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    CNN
     — 

    Is ChatGPT the new Clippy?

    Shortly after Microsoft confirmed plans this week to invest billions in OpenAI, the company behind the viral new AI chatbot tool ChatGPT, some people began joking on social media that the technology would help supercharge the much-hated, wide-eyed, paperclip-shaped virtual assistant.

    While Clippy may mostly be a thing of the past, the company’s move to double down on AI tools offers the promise of doing what Clippy never quite achieved: transforming how we work.

    “There is a kernel of truth to the Clippy comparison,” David Lobina, an artificial intelligence analyst at ABI Research. “Clippy was not based on AI – or machine learning – but ChatGPT is a rather sophisticated auto-completion tool, and in that sense it is a much better version of Clippy.”

    Since it was made available in late November, ChatGPT has been used to generate original essays, stories and song lyrics in response to user prompts. It has drafted research paper abstracts that fooled some scientists. Some CEOs have even used it to write emails or do accounting work.

    For Microsoft, integrating the chatbot tool could make its core software products more powerful. Some potential use cases include writing lines of text for a PowerPoint presentation, drafting an essay in Word or doing automatic data entry in Excel spreadsheets. For Microsoft’s search engine Bing, ChatGPT could provide more personalized search results and better summarize web pages.

    All of the above suggestions were generated by asking ChatGPT various forms of the question, “How could Microsoft integrate ChatGPT into its products?” Microsoft, for is part, has said little on possible integrations beyond recently announcing plans to add ChatGPT features to its cloud computing service.

    “Microsoft will deploy OpenAI’s models across our consumer and enterprise products and introduce new categories of digital experiences built on OpenAI’s technology,” Microsoft said in a press release this week, announcing the expanded partnership.

    When Microsoft first invested in OpenAI in 2019, CEO Satya Nadella said he believed artificial intelligence would be “one of the most transformative technologies of our time.” But it arguably wasn’t until last year, with multiple new releases from OpenAI, including ChatGPT and the powerful image generator DALL-E, that the significant potential of the partnership became widely apparent.

    Suddenly, Microsoft appears to be in a frontrunner position in Silicon Valley’s high-stakes AI race. It is now working closely with a company, OpenAI, and a product, ChatGPT, that have reportedly caught Google off guard and seemingly sparked some frustration from Meta’s chief AI scientist.

    “Microsoft is not a leader in AI research at present, but with this exclusive deal with OpenAI, they are going to be catapulted into the heart of things,” Lobina said.

    The OpenAI investment was announced days after Microsoft confirmed plans to lay off 10,000 employees as part of broader cost-cutting measures. Nadella said the company will continue to invest in “strategic areas for our future” and pointed to advances in AI as “the next major wave” of computing.

    Jason Wong, an analyst at market research firm Gartner, told CNN it makes sense why Microsoft is aggressively pursuing AI, calling it “the secret sauce for applications built and running on the cloud.”

    But there could be risks for Microsoft in using and being associated with OpenAI’s technology. Both ChatGPT and DALL-E are trained on vast amounts of data in order to generate content. That has raised some concerns about the potential of these tools to perpetuate biases found in that data and to spread misinformation. For Microsoft, that could make integrating the tool into specific products problematic.

    “Systems such as ChatGPT can be rather unreliable, making up stuff as they go and giving different answers to the same questions – not to mention the sexist and racist biases,” Lobina said. Microsoft, he said, will likely want to “wait before letting GPT systems answer online search queries.”

    While ChatGPT has gained traction among users, a growing number of schools and teachers are also concerned about the immediate impact of ChatGPT on students and their ability to cheat on assignments. Integrating ChatGPT too quickly into Microsoft’s products could run the risk of schools rethinking their use of that software.

    Despite issues that could potentially create negative publicity for the companies associated with these tools, Microsoft clearly recognizes its opportunity to become an AI leader.

    “Microsoft continues to spend significant research and development on AI and innovations that require AI behind it, such as computer vision technologies, but [these technologies] are not as apparent to its users,” said Wong from Gartner. “This is the phenomenon of ‘everyday AI’ where AI is just in the background and customers take it for granted.”

    With the unveiling of ChatGPT, he said, OpenAI’s potential has been shown “to the masses.” The same may be true of Microsoft.

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  • Southwest Airlines is testing a software fix it developed after the Christmas travel meltdown | CNN Business

    Southwest Airlines is testing a software fix it developed after the Christmas travel meltdown | CNN Business

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    Washington
    CNN
     — 

    Southwest Airlines said it is testing software fixes that the company developed after its Christmas travel meltdown, as the airline faces multiple federal investigations.

    The software fixes are an “upgrade,” rather than a replacement of the crew scheduling system, Southwest executives said on a conference call with reporters Thursday. The airline and its employees have said the scheduling software left the company unable to recover from winter storms on some of the busiest travel days of the year and caused it to cancel more than 16,700 flights between December 21 and 29, roughly half its schedule during that period.

    The company decided to keep the underlying software system because it “generally worked as designed” even during the meltdown, CEO Bob Jordan said. The software’s shortcoming, he said, is “solving past problems.”

    The company is currently testing the software and expects to begin using it “in a few weeks’ time.”

    Southwest’s cancellations dwarfed other airlines during the Christmas storm because crew members had to call in to the airline, rather than notify the company electronically, to let them know of their availability.

    “That was a problem,” said Andrew Watterston, Southwest’s chief operating officer Thursday. “It wasn’t the problem for the situation. It was a symptom of the problem.”

    Switching to electronic notification would require a change in the labor contracts with pilots and flight attendants, said Jordan. Negotiations are now taking place on replacing the existing contracts covering all issues, including pay and benefits.

    Other changes stemming from the company’s review of its winter meltdown include a new team in its command center, telephone system improvements, and better preparedness for bitterly cold weather.

    “We’re looking at de-icing procedures top to bottom, we’re buying more engine covers for extremely cold weather, we’re looking at fuel mixes for ground equipment when you have sub-zero temperatures,” Jordan said.

    The company said it doesn’t have a cost estimate for the fix.

    “We haven’t even talked cost, so I don’t know if it’s going to cost us anything or not,” said Southwest Chief Operations Officer Andrew Watterson.

    The airline’s executives also pushed back on the Department of Transportation’s announcement late Wednesday that it is investigating whether Southwest “engaged in unrealistic scheduling of flights” by selling more tickets than it could handle.

    If that were the case, “then you’d expect to see poor on time performance, poor reliability” even on good weather days, Watterson told reporters on a conference call Thursday.

    “You don’t see the signs of a schedule that is out of whack with the resources’ ability to operate, given our strong operating performance over the last three months,” Watterson said.

    In addition to the DOT investigation, the ongoing reviews include an internal probe, one led by its board of directors, and an external inquiry conducted by a consultancy firm. That external report should be delivered in the coming weeks and “we will attack it with a sense of urgency,” Jordan said.

    – CNN’s Chris Isidore contributed to this report

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  • BuzzFeed’s CEO says AI could usher in a ‘new model for digital media,’ but warns against a ‘dystopian’ path | CNN Business

    BuzzFeed’s CEO says AI could usher in a ‘new model for digital media,’ but warns against a ‘dystopian’ path | CNN Business

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    New York
    CNN
     — 

    Over the holidays, while most media executives were perhaps looking to get a reprieve from work, Jonah Peretti was online, fully immersed in experimenting with artificial intelligence.

    The BuzzFeed co-founder and chief executive, who has always raced to test out the latest technologies, was familiar with AI and predictions of how it could one day revolutionize the media industry. In fact, BuzzFeed had dabbled in using it over the years.

    A version of this article first appeared in the “Reliable Sources” newsletter. Sign up for the daily digest chronicling the evolving media landscape here.

    But Peretti, sitting in his California home in late December, started probing how the developing robot writing technology could quickly be infused into the very DNA of BuzzFeed.

    In a phone interview Thursday, Peretti said that as he and a handful of colleagues prototyped how the technology could be used to enhance the site’s hallmark quizzes, interactive articles, and other types of content, he found himself genuinely having fun. “It started to feel like we were all playing,” Peretti recalled.

    That “playful work,” as he described it, soon “led to multiple Google docs full of the implications of the technology and how [BuzzFeed] could build this into our platform and how we could extend it to other formats.”

    Those efforts culminated in Peretti’s formal announcement on Thursday: That BuzzFeed will work with ChatGPT creator OpenAI to assist in the creation of content for its audience and move artificial intelligence into the “core business.”

    Peretti said that he understood people might read the news and conclude that BuzzFeed was, in short, moving to replace humans with robots. But Peretti insisted that is not his vision for the technology, even as he predicted other companies will likely go down that dark path.

    “I think that there are two paths for AI in digital media,” Peretti said. “One path is the obvious path that a lot of people will do — but it’s a depressing path — using the technology for cost savings and spamming out a bunch of SEO articles that are lower quality than what a journalist could do, but a tenth of the cost. That’s one vision, but to me, that’s a depressing vision and a shortsighted vision because in the long run it’s not going to work.”

    “The other path,” Peretti continued, “which is the one that gets me really excited, is the new model for digital media that is more personalized, more creative, more dynamic — where really talented people who work at our company are able to use AI together and entertain and personalize more than you could ever do without AI.”

    Put more simply, Peretti said he envisions artificial intelligence being used to enhance the work of his employees, not replace them.

    The example the company provided is the BuzzFeed quiz. Typically, a human would write the questions and perhaps a dozen responses that would be delivered to the user based on their inputs. But, with AI, the staffer could write the questions and the software could spit out a highly personalized response for the user. In the supplied example, a user would take a quick quiz and the AI would write a short RomCom using the data provided.

    “We don’t have to train the AI to be as good as the BuzzFeed writers because we have the BuzzFeed writers, so they can inject language, ideas, cultural currency and write them into prompts and the format,” Peretti said. “And then the AI pulls it together and creates a new piece of content.”

    Peretti indicated that he had no interest in utilizing artificial intelligence to replace human journalists for authoring news articles, as the technology outlet CNET recently did with disastrous consequences (dozens of the outlet’s stories written by AI were riddled with errors that required correcting.)

    “There’s the CNET path, and then there is the path that BuzzFeed is focused on,” Peretti said. “One is about costs and volume of content, and one is about ability.”

    “Even if there are a lot of bad actors who try to use AI to make content farms, it won’t win in the long run,” Peretti predicted. “I think the content farm model of AI will feel very depressing and dystopian.”

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  • Video: How Elon Musk’s Twitter drama impacts Tesla and how ChatGPT can be useful to students on CNN Nightcap | CNN Business

    Video: How Elon Musk’s Twitter drama impacts Tesla and how ChatGPT can be useful to students on CNN Nightcap | CNN Business

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    CNN’s Allison Morrow tells “Nightcap’s” Jon Sarlin that Elon Musk’s Twitter antics are damaging Tesla’s brand. Plus, high school teacher Cherie Shields argues that ChatGPT is an excellent teaching tool and schools are making a mistake if they ban the AI technology. To get the day’s business headlines sent directly to your inbox, sign up for the Nightcap newsletter.

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  • ChatGPT passes exams from law and business schools | CNN Business

    ChatGPT passes exams from law and business schools | CNN Business

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    CNN
     — 

    ChatGPT is smart enough to pass prestigious graduate-level exams – though not with particularly high marks.

    The powerful new AI chatbot tool recently passed law exams in four courses at the University of Minnesota and another exam at University of Pennsylvania’s Wharton School of Business, according to professors at the schools.

    To test how well ChatGPT could generate answers on exams for the four courses, professors at the University of Minnesota Law School recently graded the tests blindly. After completing 95 multiple choice questions and 12 essay questions, the bot performed on average at the level of a C+ student, achieving a low but passing grade in all four courses.

    ChatGPT fared better during a business management course exam at Wharton, where it earned a B to B- grade. In a paper detailing the performance, Christian Terwiesch, a Wharton business professor, said ChatGPT did “an amazing job” at answering basic operations management and process-analysis questions but struggled with more advanced prompts and made “surprising mistakes” with basic math.

    “These mistakes can be massive in magnitude,” he wrote.

    The test results come as a growing number of schools and teachers express concerns about the immediate impact of ChatGPT on students and their ability to cheat on assignments. Some educators are now moving with remarkable speed to rethink their assignments in response to ChatGPT, even as it remains unclear how widespread use is of the tool among students and how harmful it could really be to learning.

    Since it was made available in late November, ChatGPT has been used to generate original essays, stories and song lyrics in response to user prompts. It has drafted research paper abstracts that fooled some scientists. Some CEOs have even used it to write emails or do accounting work.

    ChatGPT is trained on vast amounts of online data in order to generate responses to user prompts. While it has gained traction among users, it has also raised some concerns, including about inaccuracies and its potential to perpetuate biases and spread misinformation.

    Jon Choi, one of the University of Minnesota law professors, told CNN the goal of the tests was to explore ChatGPT’s potential to assist lawyers in their practice and to help students in exams, whether or not it’s permitted by their professors, because the questions often mimic the writing lawyers do in real life.

    “ChatGPT struggled with the most classic components of law school exams, such as spotting potential legal issues and deep analysis applying legal rules to the facts of a case,” Choi said. “But ChatGPT could be very helpful at producing a first draft that a student could then refine.”

    He argues human-AI collaboration is the most promising use case for ChatGPT and similar technology.

    “My strong hunch is that AI assistants will become standard tools for lawyers in the near future, and law schools should prepare their students for that eventuality,” he said. “Of course, if law professors want to continue to test simple recall of legal rules and doctrines, they’ll need to put restrictions in place like banning the internet during exams to enforce that.”

    Likewise, Wharton’s Terwiesch found the chatbot was “remarkably good” at modifying its answers in response to human hints, such as reworking answers after pointing out an error, suggesting the potential for people to work together with AI.

    In the short-term, however, discomfort remains with whether and how students should use ChatGPT. Public schools in New York City and Seattle, for example, have already banned students and teachers from using ChatGPT on the district’s networks and devices.

    Considering ChatGPT performed above average on his exam, Terwiesch told CNN he agrees restrictions should be put in place for students while they’re taking tests.

    “Bans are needed,” he said. “After all, when you give a medical doctor a degree, you want them to know medicine, not how to use a bot. The same holds for other skill certification, including law and business.”

    But Terwiesch believes this technology still ultimately has a place in the classroom. “If all we end up with is the same educational system as before, we have wasted an amazing opportunity that comes with ChatGPT,” he said.

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  • One news publication had an AI tool write articles. It didn’t go well | CNN Business

    One news publication had an AI tool write articles. It didn’t go well | CNN Business

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    New York
    CNN
     — 

    News outlet CNET said Wednesday it has issued corrections on a number of articles, including some that it described as “substantial,” after using an artificial intelligence-powered tool to help write dozens of stories.

    The outlet has since hit pause on using the AI tool to generate stories, CNET’s editor-in-chief Connie Guglielmo said in an editorial on Wednesday.

    The disclosure comes after CNET was previously called out publicly for quietly using AI to write articles and later for errors. While using AI to automate news stories is not new – the Associated Press began doing so nearly a decade ago – the issue has gained new attention amid the rise of ChatGPT, a viral new AI chatbot tool that can quickly generate essays, stories and song lyrics in response to user prompts.

    Guglielmo said CNET used an “internally designed AI engine,” not ChatGPT, to help write 77 published stories since November. She said this amounted to about 1% of the total content published on CNET during the same period, and was done as part of a “test” project for the CNET Money team “to help editors create a set of basic explainers around financial services topics.”

    Some headlines from stories written using the AI tool include, “Does a Home Equity Loan Affect Private Mortgage Insurance?” and “How to Close A Bank Account.”

    “Editors generated the outlines for the stories first, then expanded, added to and edited the AI drafts before publishing,” Guglielmo wrote. “After one of the AI-assisted stories was cited, rightly, for factual errors, the CNET Money editorial team did a full audit.”

    The result of the audit, she said, was that CNET identified additional stories that required correction, “with a small number requiring substantial correction.” CNET also identified several other stories with “minor issues such as incomplete company names, transposed numbers, or language that our senior editors viewed as vague.”

    One correction, which was added to the end of an article titled “What Is Compound Interest?” states that the story initially gave some wildly inaccurate personal finance advice. “An earlier version of this article suggested a saver would earn $10,300 after a year by depositing $10,000 into a savings account that earns 3% interest compounding annually. The article has been corrected to clarify that the saver would earn $300 on top of their $10,000 principal amount,” the correction states.

    Another correction suggests the AI tool plagiarized. “We’ve replaced phrases that were not entirely original,” according to the correction added to an article on how to close a bank account.

    Guglielmo did not state how many of the 77 published stories required corrections, nor did she break down how many required “substantial” fixes versus more “minor issues.” Guglielmo said the stories that have been corrected include an editors’ note explaining what was changed.

    CNET did not immediately respond to CNN’s request for comment.

    Despite the issues, Guglielmo left the door open to resuming use of the AI tool. “We’ve paused and will restart using the AI tool when we feel confident the tool and our editorial processes will prevent both human and AI errors,” she said.

    Guglielmo also said that CNET has more clearly disclosed to readers which stories were compiled using the AI engine. The outlet took some heat from critics on social media for not making overtly clear to its audience that “By CNET Money Staff” meant it was written using AI tools. The new byline is just: “By CNET Money.”

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  • Classic ‘GoldenEye 007’ game is coming to Nintendo Switch and Xbox | CNN Business

    Classic ‘GoldenEye 007’ game is coming to Nintendo Switch and Xbox | CNN Business

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    CNN
     — 

    James Bond fans may be waiting on the next actor who will play the British spy onscreen, but a beloved Bond adventure of yore is making its return.

    “GoldenEye 007,” a classic first-person shooter made for Nintendo 64 in 1997, is being revived for Nintendo Switch and Xbox more than 25 years later. For fans who subscribe to additional content on both gaming systems, the game will be available on Friday.

    Based on the 1995 film “GoldenEye,” the game follows a block-like version of Pierce Brosnan’s 007 as he shoots his way through various locales, all while a synthy version of the signature Bond theme plays. The Xbox version has been “faithfully recreated and enhanced,” said one ad for the re-release, while the Switch game features an online multiplayer mode.

    “GoldenEye 007” was a hit upon its release: IGN gave it a 9.7/10 in 1997, praising its graphics as “superb.” Contemporary players used to the lifelike visuals of popular games like “The Last of Us” and “Red Dead Redemption” may beg to differ, but the game still holds a nostalgic appeal for fans who spent their youths lasering their way through surfaces using Bond’s watch. Not to mention, its soundtrack remains iconic.

    To access the game, Switch users will have to subscribe to its Online membership plus its expansion pack, which includes some Nintendo 64 games and downloadable content for popular games like “Mario Kart 8 Deluxe” and “Animal Crossing: New Horizons.” Xbox players must subscribe to Xbox Game Pass, a service that allows players to access hundreds of games from its server.

    The return of “GoldenEye 007,” often referred to as one of the greatest video games of all time, has been years in the making. The Verge reported last year that rights issues blocked developers from releasing it on newer consoles, including Xbox, since at least 2008. Undeterred N64 fans even attempted to remake the game themselves on several occasions, though the original rights holders usually shut them down. Now, Rare, the game’s original developer, has recreated it for Xbox with “a few modern touches,” while Nintendo is re-releasing the original on its Switch console.

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  • Microsoft quarterly profit falls 12% but cloud computing business shows strength | CNN Business

    Microsoft quarterly profit falls 12% but cloud computing business shows strength | CNN Business

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    CNN
     — 

    Microsoft on Tuesday posted weaker-than-expected revenue and a double-digit percentage drop in profit for the final three months of last year amid broader economic uncertainty and reduced demand for personal computers and software.

    The tech giant reported revenue of $52.7 billion for the quarter, a modest 2% increase from the year prior but slightly less than analysts had expected. It reported net income of $16.4 billion, a 12% decline from the year prior.

    The earnings results come at a turbulent moment for Microsoft, and the tech industry as a whole. Microsoft said last week that it plans to lay off 10,000 employees as part of broader cost-cutting measures. In his explanation of the cuts, CEO Satya Nadella pointed to changing demand for digital services years into the pandemic as well as looming recession fears.

    Demand for personal computers, and the Microsoft operating systems that power them, has pulled back after experiencing a boom early in the pandemic. Consulting firm Gartner said earlier this month that worldwide PC shipments fell more than 28% in the fourth quarter of 2022 compared to the same period the prior year. This marked the largest quarterly shipment decline since Gartner began tracking the PC market in the mid-90s.

    On Tuesday, Microsoft reported revenue declines from its Windows OEM operations and from its Xbox content and services lines. Microsoft also said it would incur $800 million in severance expenses from the layoffs announced this month, as well as charges from “changes to our hardware portfolio, and costs related to lease consolidation activities.”

    But the earnings report had some bright spots. Revenue from its cloud computing division, a key area of focus for Microsoft in recent years, increased 22% from the prior year. An analyst at Evercore described the results as “a sigh of relief.”

    Shares of Microsoft rose 4% in after-hours trading Tuesday on the news.

    “The next major wave of computing is being born, as the Microsoft Cloud turns the world’s most advanced AI models into a new computing platform,” CEO Satya Nadella said in a statement accompanying the results. “We are committed to helping our customers use our platforms and tools to do more with less today and innovate for the future in the new era of AI.”

    Earlier this week, Microsoft confirmed it is making a “multibillion dollar” investment into OpenAI, the company behind the viral AI-powered chatbot tool ChatGPT. The deepening partnership between the two companies – Microsoft was an early investor in OpenAI – could help catapult Microsoft as an AI leader and pave the way for the company to incorporate elements of ChatGPT into some of its hallmark applications, such as Outlook and Word.

    In his memo to staffers announcing the job cuts, Nadella said the company will continue to invest in “strategic areas for our future” and pointed to advances in AI as “the next major wave” of computing.

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  • There’s actually a presale for Oreo’s newest flavor | CNN Business

    There’s actually a presale for Oreo’s newest flavor | CNN Business

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    New York
    CNN
     — 

    In the past, Oreo has partnered with Lady Gaga, Pokémon and Ritz on new limited-time flavors. Now, it’s working with … itself. And Martha Stewart.

    The cookie brand’s latest limited-edition cookie is an Oreo stuffed with Oreos.

    Dubbed “the Most OREO OREO,” the cookie is made with the usual chocolate wafers, filled (to the “Most Stuf” extreme) with a creme that has Oreo bits mixed in, for a meta cookies-n-creme experience. The flavor is available for pre-sale through the Oreo website starting Tuesday, and will hit shelves at major retailers nationwide starting on January 30 for a suggested retail price of $4.99.

    The packages come with a QR code that allows buyers to access online games and chances to win prizes in the so-called Oreoverse — Oreo’s entrée into the metaverse, a virtual space where people interact through avatars. Those with VR headsets can use them to access the Oreoverse. Others can just use their phones or computers.

    For brands, the metaverse promises a whole new way to reach young customers, and Oreo isn’t the only brand trying to market to people using new online spaces.

    Coca-Cola

    (KO)
    has paired its high-concept limited-edition flavors like Starlight, Byte and Dreamworld with online experiences including virtual concerts, digital outfits and custom places within video games like Fortnite. Kraft Heinz

    (KHC)
    has placed Lunchable logos in Roblox, and Heinz-sponsored rest areas in Call of Duty.

    Oreo sees it as a new way to reach consumers, and for them to interact.

    Martha Stewart with the Most Oreo Oreo.

    “We love to create new opportunities for our fans to connect with each other,” said Julia Rosenbloom, Oreo’s senior brand manager, in a statement announcing the new flavor, noting “we’re so excited to enter the metaverse!”

    To help launch the Oreoverse, Oreo tapped Martha Stewart and Ryan McCallister, her gardener and quarantine buddy. On Monday, Stewart and McCallister will share their Oreoverse experiences on Oreo’s social media channels.

    Stewart also recently partnered with Tito’s Handmade Vodka on a tongue-in-cheek campaign that offers those observing dry January other ways to make use of vodka, llke putting a splash (or two) in a marinara sauce or deodorizing stinky boots.

    — CNN’s Jordan Valinsky contributed to this report.

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  • ‘I cried all night’: Millions of Chinese lose access to ‘World of Warcraft’ and other hit games | CNN Business

    ‘I cried all night’: Millions of Chinese lose access to ‘World of Warcraft’ and other hit games | CNN Business

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    Hong Kong
    CNN
     — 

    Millions of players in China have lost access to the iconic “World of Warcraft” franchise and other popular video games, as Blizzard Entertainment’s servers in the country went offline after two decades.

    The company’s services in China were suspended at midnight local time on Tuesday, marking the end of an era for fans, after a licensing agreement with longtime local partner NetEase

    (NTES)
    expired.

    “World of Warcraft,” also known as “WoW,” is a hugely popular online multiplayer game that allows users to fight monsters and journey through expeditions in the medieval world of Azeroth.

    Many gamers around the world have grown up with the smash hit, including in China. That was underscored in recent days, as Chinese fans expressed their disbelief over the loss of their longtime pastime in social media posts.

    “When I woke up, I still didn’t want to accept [it],” one user said on Weibo, China’s Twitter-like platform, on Tuesday. “I cried all night in my sleep because the game went offline. I dreamed that I was crying in the middle of the class.”

    Another player described “World of Warcraft” as “my first love.”

    “I really can’t forget it,” they wrote.

    The suspension follows a bitter dispute between Blizzard, a unit of Activision Blizzard

    (ATVI)
    , and NetEase.

    Foreign publishers must work with local partners to offer video games in China. Last November, however, Blizzard and NetEase announced they would not renew licensing agreements that were set to expire this month.

    Those deals had covered the publication of several popular Blizzard titles in mainland China, including “World of Warcraft,” “Hearthstone,” and “Diablo III,” since 2008. In separate statements at the time, both sides said they were unable to reach a new agreement on key terms, without giving further details.

    Now, the discussions appear to have gotten more acrimonious.

    In a statement last Tuesday, Blizzard said it had reached out to NetEase to seek “their help in exploring a six-month extension to the current agreement.”

    The US company said it had appealed to NetEase to let fans continue playing uninterrupted, “based on our personal feelings as gamers, and the frustration expressed to us by Chinese players.”

    “Unfortunately, after renewed discussions last week, NetEase did not accept our proposal for an extension,” Blizzard said.

    NetEase hit back with its own statement last week.

    In unusually terse comments, the Chinese tech and gaming giant accused Blizzard of blindsiding it with its “sudden statement” and called the US company’s proposal “outrageous, inappropriate, and not in line with business logic.”

    NetEase also pointed out that Blizzard had already “started the work of finding new partners” in China, putting the Hangzhou-based company in an “unfair” position.

    The public spat marked an unexpected twist in the companies’ 14-year partnership.

    Under a separate agreement, the companies are working together on the joint development and publishing of “Diablo Immortal,” another widely followed multiplayer game that allows users to slay demons in an ancient world. NetEase said in a statement in November that this collaboration would continue.

    Blizzard said in December that “World of Warcraft” fans would be able to back up their playing history and ensure all progress was saved as it wound down its agreement and looked for a new partner.

    This week’s shutdown has been emotional, even for senior leadership at NetEase.

    In a LinkedIn post Monday, Simon Zhu, president of global investments and partnerships of NetEase Games, detailed how he grew up with Blizzard games in China, including older “Warcraft” and “Diablo” titles.

    “Only [a] few hours before Blizzard Games servers shut down in China, and that is a very very big deal for players in China,” he wrote.

    “Today is such a sad moment to witness the server shutdown, and we don’t know how things will play out in the future. The biggest victim would be players in China who live and breathe in those worlds.”

    Activision Blizzard, which previously had another Chinese partner before teaming up with NetEase, said it is continuing its search for a new distribution partner.

    “Our commitment to players on mainland China remains strong as we continue to work with Tencent to distribute ‘Call of Duty: Mobile,’ as well as continue active talks with potential partners to resume gameplay for Blizzard’s iconic franchises,” an Activision Blizzard spokesperson told CNN.

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  • Microsoft confirms it’s investing billions in ChatGPT creator OpenAI | CNN Business

    Microsoft confirms it’s investing billions in ChatGPT creator OpenAI | CNN Business

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    CNN
     — 

    Microsoft on Monday confirmed it is making a “multibillion dollar” investment in OpenAI, the company behind the viral new chatbot tool called ChatGPT.

    Microsoft, an early investor in OpenAI, said it plans to expand its existing partnership with the company as part of a greater effort to add more artificial intelligence to its suite of products. In a separate blog post, OpenAI said the multi-year investment will be used to “develop AI that is increasingly safe, useful, and powerful.”

    In late November, OpenAI opened up access to ChatGPT, an AI-powered chatbot that can provide lengthy, thoughtful and thorough responses to user prompts and questions. Its responses, while sometimes inaccurate, have stunned users, including academics and some in the tech industry.

    The investment comes days after Microsoft announced plans to lay off 10,000 employees as part of broader cost-cutting measures, making it the latest tech company to reduce staff because of growing economic uncertainty.

    Microsoft CEO Satya Nadella said that the company was not immune to a weaker global economy, but he also said the company will continue to invest in “strategic areas for our future” and pointed to advances in AI as “the next major wave” of computing.

    The investment in OpenAI could catapult Microsoft as an AI leader and ultimately pave the way for the company to incorporate ChatGPT into some of its hallmark applications, such as Word, PowerPoint and Outlook.

    As a result of its existing exclusive deal with OpenAI, Microsoft recently said it would soon add ChatGPT features to to its cloud computing service, Azure. If ChatGPT becomes available on that service, businesses could use the tools directly within its apps and services, too.

    Ahead of Monday’s announcement, David Lobina, an artificial intelligence analyst at ABI Research, told CNN there are big benefits of a further Microsoft investment for OpenAI, too.

    “OpenAI is looking to monetize their systems, considering the huge compute costs of creating these models, and their partnership with Microsoft can be an easy way to do so,” he said.

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  • Asia’s richest man Gautam Adani is addicted to ChatGPT | CNN Business

    Asia’s richest man Gautam Adani is addicted to ChatGPT | CNN Business

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    New Delhi
    CNN
     — 

    Asia’s richest man Gautam Adani says he is addicted to ChatGPT, the powerful new AI tool that interacts with users in an eerily convincing and conversational way.

    In a LinkedIn post last week, the 60-year-old India tycoon said that the release of ChatGPT was a “transformational moment in the democratization of AI given its astounding capabilities as well as comical failures.”

    The billionaire admitted to “some addiction” to ChatGPT since he has started using it.

    The tool, which artificial intelligence research company OpenAI made available to the general public late last year, has sparked conversations about how “generative AI” services — which can turn prompts into original essays, stories, songs and images after training on massive online datasets — could radically transform how we live and work.

    Some claim it will put artists, tutors, coders, and writers out of a job. Others are more optimistic, postulating that it will allow employees to tackle to-do lists with greater efficiency.

    “But there can be no doubt that generative AI will have massive ramifications,” Adani wrote in his post, adding that generative AI holds the “same potential and danger” as silicon chips.

    “Nearly five decades ago, the pioneering of chip design and large-scale chip production put the US ahead of rest of the world and led to the rise of many partner countries and tech behemoths like Intel, Qualcomm, TSMC, etc,” Adani, who has businesses in sectors ranging from ports to power stations, wrote.

    “It also paved the way for precision and guided weapons used in modern warfare with more chips mounted than ever before,” he added. The race in the field of generative AI will quickly get as “complex and as entangled as the ongoing silicon chip war,” he said.

    Chipmaking has emerged recently as a new flashpoint in US-China tensions, with Washington blocking sales of advanced computer chips and chip-making equipment to Chinese companies. Some Chinese investments in European chipmaking have also been blocked.

    The Indian infrastructure magnate believes that China has an edge over the United States in the AI race because Chinese researchers published twice as many academic papers on the subject as their American counterparts in 2021, he wrote in the post published on Friday after attending the World Economic Forum in Davos.

    Back home, Adani is also considering taking five new businesses to the stock market in the next five years, according to his conglomerate’s chief financial officer Jugeshinder Singh.

    Speaking to reporters on Saturday in the western Indian city of Ahmedabad — where the Adani empire is headquartered — Singh said the group’s metals and mining, energy, data center, airports, and roads businesses will likely be spun off between 2025 to 2028.

    Adani Enterprises, the conglomerate’s flagship company, functions as an incubator for Adani’s businesses. Once they have matured, they are often given their independence via a stock market listing. Many of Adani companies have become leading players in their respective sectors.

    Later this month, Adani Enterprises is also raising 200 billion rupees ($2.5 billion) by issuing new shares. It would be India’s biggest ever follow-on public share offering.

    A college dropout and a self-made industrialist, Adani is worth over $120 billion, making him the world’s third richest man, ahead of Jeff Bezos and Bill Gates.

    Shares of Adani’s seven listed companies — in sectors ranging from ports to power stations — have seen turbocharged growth in the last few years. But some analysts fear that this growth comes at a huge risk as Adani’s $206 billion juggernaut has been fueled by a $30 billion borrowing binge, making his business one of the most indebted in the country.

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  • Who is Shou Zi Chew? Mounting scrutiny on TikTok could put new spotlight on its CEO | CNN Business

    Who is Shou Zi Chew? Mounting scrutiny on TikTok could put new spotlight on its CEO | CNN Business

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    CNN
     — 

    When TikTok was the title sponsor last summer for Vidcon, an annual convention for the creators and brands that make up a key part of the short-form video app’s audience and business, it was Chief Operating Officer Vanessa Pappas who got on stage for the industry keynote event.

    Months later, when TikTok was grilled by Congress over privacy and security concerns, Pappas was the TikTok executive in the hot seat fielding questions.

    But while Pappas has arguably been the public face of the company for much of the past few tumultuous years, she has done so while acting as TikTok’s second-in-command. The person who has actually served as the CEO of one of the most popular apps on the planet for nearly two years is a longtime tech finance executive named Shou Zi Chew, based thousands of miles away from Washington, in Singapore.

    In Silicon Valley, it’s common for tech CEOs to be household names and the faces of the company’s they lead. Mark Zuckerberg is synonymous with Facebook and Jack Dorsey was the bearded face of Twitter, before Elon Musk acquired it. But Chew, who took over as TikTok CEO in April 2021, has largely stayed out of the spotlight at a time when the app he leads can’t seem to avoid it.

    After averting a threat of a ban in 2020, TikTok has increasingly found itself under scrutiny from state and federal lawmakers in the United States over concerns about its ties to China through its Chinese parent company, ByteDance, as well as over fears that it could have a harmful impact on younger users.

    Some US lawmakers have once again renewed calls to ban the app outright, while the Biden administration is still said to be negotiating with TikTok over a deal to let it continue to operate in the United States. Meanwhile, officials in the European Union have also begun toughening their rhetoric toward TikTok.

    That could put greater pressure on Chew. Already, he has had to respond to pointed letters from US senators, and just last week he made the rounds in Brussels to meet with EU officials. At the same time, Chew, who previously was CFO of ByteDance, is reportedly constrained in how much control he has over TikTok and how much power rests with its parent company.

    In a rare interview at the New York Times DealBook summit in late November, Chew was asked whether he worked “at the behest of the folks at ByteDance and therefore at the behest of the Chinese government.” In response, he said, “I am responsible for all the strategic decisions at TikTok.”

    Shou Zi Chew, chief executive officer of TikTok Inc., speaks during the Bloomberg New Economy Forum in Singapore, on Wednesday, Nov. 16, 2022.

    But he added that ByteDance is “organized the way you would expect an internet company to be organized,” featuring global investors and a board of shareholder and employee representatives. “I am responsible for the decisions at TikTok,” Chew re-emphasized, “but, ultimately, I have to be responsible to the shareholders and to the board as well.”

    TikTok did not make Chew available for this story or respond to requests for comment.

    In interviews, Chew has described himself as a a 40-year-old father of two who likes to golf and read books on theoretical physics. But it’s his national origin that TikTok seems to like to highlight most.

    In a letter to US lawmakers in June, TikTok appeared to try and distance itself from ByteDance’ reach and said it was led by “its own global CEO, Shou Zi Chew, a Singaporean based in Singapore.”

    It’s not the first time TikTok has played up the nationality of its CEO. In 2020, as it faced growing pressure from the Trump administration, TikTok repeatedly defended itself against critics by touting its “American CEO,” Kevin Mayer, a former executive at one of the most iconic US companies, Disney.

    Mayer held the chief executive position at TikTok for just three months before stepping down. Pappas, an Australian based in Los Angeles with experience at other big US tech platforms like Google’s YouTube, then served as interim global head of TikTok for less than a year.

    Then Chew took over as CEO.

    “I think they brought him in specifically because, frankly, he’s not a Chinese national, and Singapore traditionally straddles the fence of these worlds,” said Ivan Kanapathy, a former director for China, Taiwan and Mongolia on the White House’s National Security Council staff and current senior associate at the Center for Strategic and International Studies think tank. “And they’re quite good at it, geopolitically.”

    “Ultimately, I don’t think it’s going to be enough for Washington,” Kanapathy added of Chew’s Singaporean origin offering comfort to lawmakers concerned about China’s reach over TikTok. “For now, I don’t think it makes much of a difference because at the end of the day, he still answers to ByteDance, and so there’s only so much he can do.”

    After completing his mandatory military service in Singapore, Chew attended university in London before graduating with an MBA from Harvard Business School in 2010. He was exposed to Silicon Valley while at Harvard, after he interned one summer at a “startup” that “was called Facebook,” as he put it in an alumni spotlight.

    He eventually went on to become the CFO of Chinese tech giant Xiaomi, which he helped take public in 2018.

    In 2013, he led a group that became one of ByteDance’s earliest investors. In an interview with business magnate David Rubenstein, Chew said he stayed in contact with the ByteDance team throughout his career and they eventually reached out to offer him the CFO position. He took over as CEO of TikTok in April 2021, with Pappas named COO.

    As CEO of TikTok, “I’m most focused on trust building,” Chew told Rubenstein. “We are a young company and I think trust is something that we have to earn, through actions.”

    Chew doesn’t tweet and has a private, but verified, Instagram account with zero posts. He has shared a handful of videos on TikTok, mostly short clips of his travels and visits to various TikTok offices. But despite running one of the most popular apps on the planet, Chew largely keeps his own life private.

    In some ways, it can be a refreshing break from certain US tech executives who can’t seem to help tweeting their every thought. But it might also stem from cultural differences that come from leading a massive tech company with a Chinese parent company, according to Matthew Quint, the director of the center on global brand leadership at Columbia Business School. While Chew is not a Chinese national, Quint noted Chinese tech companies and leaders that have drawn too much attention to themselves have faced tough government crackdowns.

    Even if Chew does become more of a public figure and attempt to go on a charm offensive, it may not matter much for TikTok’s future in the United States. Ultimately, Quint said, “I don’t think the CEO of TikTok has much relevance at all” for US lawmakers scrutinizing its ties to China.

    “We’ve seen a rotating group, many of whom are not born-Chinese nationals, and that has not swayed the pressure around TikTok from a regulatory, national security perspective over the course of the last 18 months or so,” Quint said.

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  • Teachers are adapting to concerns about a powerful new AI tool | CNN Business

    Teachers are adapting to concerns about a powerful new AI tool | CNN Business

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    CNN
     — 

    When Kristen Asplin heard about a powerful new AI chatbot tool called ChatGPT going viral online recently with its ability to write frighteningly good essays in seconds, she worried about how her students could use it to cheat.

    Asplin, a professor at University of Pittsburgh at Greensburg, soon joined a new Facebook group for teachers like herself to swap concerns and suggestions on how to restructure their lessons and assignments in response to ChatGPT. The tool, which launched in late November, can create detailed responses to simple prompts like “Who was the 25th president of the United States?” as well as answers to more complex questions like “What political developments led to the fall of the Roman Empire?”

    Asplin eventually decided to tweak her approach to written assignments. Instead of focusing just on the final product, which could potentially be spit out easily by ChatGPT, she’s now asking students to hand in their papers at various stages of the writing process.

    “I am emphasizing and being more vigilant about the early steps in the writing process so I can see their progress,” Asplin said about her new approach to class assignments. “This will give students more confidence in the process of writing so they are less likely to be desperate enough to cheat. It will also show me their work along the way so they can’t just type a prompt in the program and have the computer do their work for them.”

    In the weeks since the artificial intelligence research group OpenAI launched ChatGPT, which is trained on a massive trove of information online to create its responses, the tool has been used to write articles (with more than a couple factual inaccuracies) for at least one news publication; penned lyrics in the style of various artists (one of whom later responded, “this song sucks”) and drafted research paper abstracts that fooled some scientists.

    But while many may view the tool as a novelty with unknown long-term consequences, a growing number of schools and teachers are concerned about its immediate impact on students and their ability to cheat on assignments. The Facebook group that Asplin joined, for example, has added more than 800 members in just the few weeks since it was created.

    Some educators are now moving with remarkable speed to rethink their assignments in response to ChatGPT, even as it remains unclear how widespread use is of the tool among students and how harmful it could really be to learning. In interviews with CNN, some college instructors said they are shifting back to in-classroom essays for the first time in years, and others are requiring more personalized essays. Some teachers said they’ve also heard of students being required to film short videos that elaborate on their thought process. Public schools in New York City and Seattle, meanwhile, have already banned students and teachers from using ChatGPT on the district’s networks and devices.

    While there have been some anecdotes of cheating cases circling the internet and stirring fears of more to come, some teachers are urging their peers not to overreact to a new technology.

    “There’s been a mass hysteria response to ChatGPT potentially ruining writing, while other people think it’s actually a good thing,” said Alan Reid, an associate professor of English at Coastal Carolina University. “We have to try to straddle the two sides and recognize the drawbacks alongside the positives.”

    In recent weeks, Kevin Pittle, an associate professor at Biola University in California, has found himself thinking about what ChatGPT knows.

    “Before assigning materials, I thoroughly interrogate ChatGPT to see what it does or does not ‘know’ about the material or have access to,” he said. With that in mind, he said he’s now requiring his students to show citations of specific sources that are unavailable to ChatGPT, including textbooks, articles behind paywalls, and materials produced after ChatGPT was trained on internet data available as of 2021.

    And he’s not stopping there.

    “ChatGPT doesn’t ‘have soul’ – its fictional reflections are generally pretty lifeless – so in one course I am requiring much more ‘soul-searching’ and reflective journaling than ChatGPT seems able to fake,” he said.

    OpenAI previously told CNN it made ChatGPT available as a preview to learn from real world use. A spokesperson called that step a “critical part of developing and deploying capable, safe AI systems.”

    “We don’t want ChatGPT to be used for misleading purposes in schools or anywhere else, so we’re already developing mitigations to help anyone identify text generated by that system,” the spokesperson said. “We look forward to working with educators on useful solutions, and other ways to help teachers and students benefit from artificial intelligence.”

    Some companies such as Turnitin are already actively working on ChatGPT plagiarism detection tools that could help teachers identify when assignments are written by the tool. (Turnitin already works with 16,000 schools, publishers and corporations with its other plagiarism detection tools). Princeton student Edward Tuan told CNN more than 95,000 people have already tried the beta version of his own ChatGPT detection feature, called ZeroGPT, noting there has been “incredible demand among teachers” so far.

    The concern extends beyond the United States. Alex Steel, the director of teaching strategy and a professor of law at the University of New South Wales, said a number of universities across Australia have announced a move back to closed book exams.

    “There is an increasing number of academics concerned that they will not be able to detect AI-written answers,” he told CNN. “Partly the concerns are driven by a lack of understanding from teachers of what sort of questions might be susceptible … so staff may push for return to exams until [these issues] can be addressed.”

    Not all teachers are looking for ways to crack down on ChatGPT. Reid, the professor at Coastal Carolina University, believes teachers should work with ChatGPT and teach best practices in the classroom.

    Reid said teachers could encourage students to plug an assignment question into the tool and have them compare that result to what they personally wrote. “This could also allow a teaching opportunity for students to see what they missed, analyze the various approaches they could have taken or use it as a starting point to help with an outline,” Reid said.

    He argued there will always be ways for students to cheat online, so teaching them how ChatGPT may improve their own writing could be a practical step forward.

    “The burden falls onto the educators – and many don’t want to be police in the classroom,” he said. “The way to handle it is for teachers to examine their own practices and think about how it can be used positively. If they ignore this thing and don’t know anything about it, that leaves the door open for students to use it to cheat and get away with it.”

    The OpenAI website ChatGPT about page on laptop computer arranged in the Brooklyn borough of New York, US, on Thursday, Jan. 12, 2023.

    Leslie Layne, an English and linguistics professor at the University of Lynchburg in Virginia, agrees. She now plans to teach students how ChatGPT could improve their writing.

    “ChatGPT can give students a running start, so they’re not starting on a blank page. But it doesn’t come close to a finished product,” she said. “We want students to include more sourcing and evidence, so it could be used as something to build on.”

    She likened ChatGPT to the outcry around calculators when they first came out. “People were very concerned we would lose the ability to do basic math,” she said. “Now we carry one wherever we go with our phones, and it is so helpful.”

    Layne said teachers could consider having students critique how ChatGPT handled an assignment question, teach students how to find the best prompt for the best response, and have ChatGPT argue one side of a topic and a student argue the other side.

    “Like with other new technologies, this could be a tool instructors use to help students express their ideas,” she said. “Students just have to learn how to improve its writing and adapt it to their own voice.”

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  • CEOs at Davos are using ChatGPT to write work emails | CNN Business

    CEOs at Davos are using ChatGPT to write work emails | CNN Business

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    Davos, Switzerland
    CNN
     — 

    Jeff Maggioncalda, the CEO of online learning provider Coursera, said that when he first tried ChatGPT, he was “dumbstruck.” Now, it’s part of his daily routine.

    He uses the powerful new AI chatbot tool to bang out emails. He uses it to craft speeches “in a friendly, upbeat, authoritative tone with mixed cadence.” He even uses it to help break down big strategic questions — such as how Coursera should approach incorporating artificial intelligence tools like ChatGPT into its platform.

    “I use it as a writing assistant and as a thought partner,” Maggioncalda told CNN.

    Maggioncalda is one of thousands of business leaders, politicians and academics gathered in Davos, Switzerland this week for the World Economic Forum. On the agenda is an array of pressing issues weighing on the global economy, from the energy crisis to the war in Ukraine and the transformation of trade. But what many can’t stop talking about is ChatGPT.

    The tool, which artificial intelligence research company OpenAI made available to the general public late last year, has sparked conversations about how “generative AI” services — which can turn prompts into original essays, stories, songs and images after training on massive online datasets — could radically transform how we live and work.

    Some claim it will put artists, tutors, coders, and writers (yes, even journalists) out of a job. Others are more optimistic, postulating that it will allow employees to tackle to-do lists with greater efficiency or focus on higher-level tasks.

    It’s a debate that’s captivated many C-suite leaders, often after they tested the tool themselves.

    Christian Lanng, CEO of digital supply chain platform Tradeshift, said he was blown away by the capabilities displayed by ChatGPT, even after years of exposure to Silicon Valley hype.

    He’s also used the platform to write emails and claims no one has noticed the difference. He even had it perform some accounting work, a service for which Tradeshift currently employs an expensive professional services firm.

    To date, ChatGPT has mostly been treated as a curiosity and a harbinger of what’s to come. It relies on OpenAI’s GPT-3.5 language model, which is already out of date; the more advanced GPT-4 version is in the works and could be released this year.

    Critics — of which there are many — are quick to point out that it makes mistakes, is painfully neutral and displays a clear lack of human empathy. One tech news publication, for example, was forced to issue several significant corrections for an article written by ChatGPT. And New York City public schools have banned students and teachers from using it.

    Yet the software, or similar programs from competitors, could soon take the business world by storm.

    Microsoft

    (MSFT)
    , an investor in OpenAI, announced this week that the company’s tools — including GPT-3.5, programming assistant Codex and image generator DALL-E 2 — are now generally available to business clients in a package called Azure OpenAI Service. ChatGPT is being added soon.

    “I see these technologies acting as a copilot, helping people do more with less,” Microsoft CEO Satya Nadella told an audience in Davos this week.

    Maggioncalda has a similar perspective. He wants to integrate generative AI into Coursera’s offering this year, seeing an opportunity to make learning more interactive for students who don’t have access to in-person classroom instruction or one-on-one time with subject matter experts.

    He acknowledges challenges such as preventing cheating and ensuring accuracy need to be addressed. And he’s worried that increasing use of generative AI may not be wholly good for society — people may become less agile thinkers, for example, since the act of writing can be helpful to process complex ideas and hone takeaways.

    Still, he sees the need to move quickly.

    “Anybody who doesn’t use this will shortly be at a severe disadvantage. Like, shortly. Like, very soon,” Maggioncalda said. “I’m just thinking about my cognitive ability with this tool. Versus before, it’s a lot higher, and my efficiency and productivity is way higher.”

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  • FEC dismisses RNC complaint that Google’s spam filters were biased against conservatives | CNN Business

    FEC dismisses RNC complaint that Google’s spam filters were biased against conservatives | CNN Business

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    Washington
    CNN
     — 

    The Federal Election Commission has tossed out claims by the Republican National Committee that Google’s spam filters in Gmail are illegally biased against conservatives, according to an agency letter obtained by CNN.

    The decision resolves a joint FEC complaint filed last year spearheaded by the RNC that alleged Gmail’s automated filters had sent Republican fundraising emails to spam at a higher rate than for Democratic candidates during the 2020 election cycle. The RNC didn’t immediately respond to a request for comment.

    The FEC decision to dismiss the complaint and close the case is the latest defeat for Republicans who have sought on multiple occasions to bring the agency’s powers to bear against tech platforms over allegations of anti-conservative bias. In 2021, the FEC dismissed a similar RNC claim against Twitter over the company’s decision to temporarily suppress the New York Post’s reporting about Hunter Biden’s laptop, saying the content moderation decision appeared to have been made “for a valid commercial reason.”

    The FEC took the same stance on the Gmail filtering issue in a letter to Google last week, and which the company provided to CNN on Wednesday.

    In the Jan. 11 letter, the FEC said its review “found no reason to believe that [Google] made prohibited in-kind corporate contributions” to Democrats in the form of more favorable email filtering treatment.

    In order to be considered a violation, the FEC wrote, “a contribution must be made for the purpose of influencing an election for federal office,” adding that Google’s public statements have made clear its spam filtering exists “for commercial, rather than electoral, purposes.”

    Even if it were true that Gmail spam filtering happened to favor Democratic campaigns over Republican ones, the FEC wrote — an allegation the commission neither explicitly endorsed nor rejected — that outcome would not necessarily make Gmail’s underlying conduct an illegal campaign contribution.

    In its letter, the FEC cited Google’s public statements claiming that its reasons for spam filtering include blocking malware, phishing attacks and scams.

    “In sum, Google has credibly supported its claim that its spam filter is in place for commercial reasons and thus did not constitute a contribution within the meaning of the [Federal Election Campaign Act],” it wrote.

    Documents related to the case will be made available to the public by Feb. 10, according to the letter.

    “The Commission’s bipartisan decision to dismiss this complaint reaffirms that Gmail does not filter emails for political purposes,” said José Castañeda, a Google spokesperson. “We’ll continue to invest in our Gmail industry-leading spam filters because, as the FEC notes, they’re important to protecting people’s inboxes from receiving unwanted, unsolicited, or dangerous messages.”

    While the FEC did not weigh in directly on Gmail’s practices, the letter highlighted the limitations and context surrounding a 2022 academic study that the RNC had leaned heavily upon in its initial complaint.

    The study by North Carolina State University researchers had involved an experiment testing the spam filters of Gmail, Microsoft Outlook and Yahoo! Mail. Its findings suggested that of the three email providers, Gmail was the likeliest to mark emails from Republican campaigns as spam.

    The RNC had cited the study’s findings as evidence of “illegal, corporate in-kind contributions” to Democratic candidates, including Joe Biden, and called for an FEC investigation.

    But the FEC’s letter cited several factors that cast doubt on the RNC’s interpretation of the research, including the study’s own statements of limitations and a Washington Post interview with one of the study’s lead authors, who had said Republicans were “mischaracterizing” the paper.

    The study itself acknowledged that it covered a short period of time, and that its findings could have been affected by campaigns’ own tactical decision-making as well as other variables the study did not account for, the FEC wrote, adding that in its response to the RNC allegations Google had said the researchers used a sample of 34 email addresses “when Gmail has 1.5 billion users.”

    “Though the NCSU Study appears to demonstrate a disparate impact from Google’s spam filter, it explicitly states that its authors have ‘no reason to believe that there were deliberate attempts from these email services to create these biases to influence the voters,’” the FEC added.

    Meanwhile, a separate RNC lawsuit against Google over the same Gmail filtering issue is still ongoing. And Google has continued with an FEC-approved pilot project that allows political campaigns to bypass Gmail’s spam filters. More than 100 political entities are participating in that program, a Google spokesperson told CNN on Wednesday.

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  • The Federal Reserve is testing how climate change could hurt big banks | CNN Business

    The Federal Reserve is testing how climate change could hurt big banks | CNN Business

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    A version of this story first appeared in CNN Business’ Before the Bell newsletter. Not a subscriber? You can sign up right here. You can listen to an audio version of the newsletter by clicking the same link.


    New York
    CNN
     — 

    The largest six banks in the United States have been given until July to show the Federal Reserve what effects disastrous climate change scenarios could have on their bottom lines.

    Noting the risks could be “material,” the Fed said the banks will have to show how their finances fare under a number of climate stress tests, including heat waves, wildfires, floods and droughts, according to details of a new Fed pilot program released on Tuesday.

    “The pilot exercise includes physical risk scenarios with different levels of severity affecting residential and commercial real estate portfolios in the Northeastern United States and directs each bank to consider the impact of additional physical risk shocks for their real estate portfolios in another region of the country,” wrote the Fed.

    The Federal Reserve first announced the pilot program in September, noting that Bank of America, Citigroup, Goldman Sachs, JPMorgan Chase, Morgan Stanley and Wells Fargo would participate.

    Climate activists said that the project was long overdue (Federal Reserve Chair Jerome Powell has been questioned about it multiple times over the last year), and that other central banks are far ahead of the Fed on climate risk assessments. The Bank of England ran a similar exercise in 2021.

    They also said the proposal lacked any real teeth. In its announcement the Federal Reserve stressed that the exercise “is exploratory in nature and does not have capital consequences.” It also said that it would not publish individual banks’ results.

    San Francisco Federal Reserve President Mary Daly told CNN in October Thursday that this was a learning and exploratory exercise for the Federal Reserve. It would be “incredibly premature to jump to the conclusion that any new policies or programs would come out of it,” she said.

    The other side: Critics of the pilot program have argued that the Federal Reserve was overstepping its boundaries and that they might soon begin to enforce financial penalties.

    “The Fed’s new ‘pilot’ program is the first step toward pressuring banks into limiting loans to and investments in traditional energy companies and other disfavored carbon-emitting sectors,” wrote former Republican Senator Pat Toomey, then a ranking member of the Senate Banking Committee. “The real purpose of this program is to ultimately produce new regulatory requirements.”

    Powell said last week that the central bank would not become a “climate policymaker.”

    “Today, some analysts ask whether incorporating into bank supervision the perceived risks associated with climate change is appropriate, wise, and consistent with our existing mandates,” Powell said last Tuesday. “In my view, the Fed does have narrow, but important, responsibilities regarding climate-related financial risks. These responsibilities are tightly linked to our responsibilities for bank supervision. The public reasonably expects supervisors to require that banks understand, and appropriately manage, their material risks, including the financial risks of climate change.”

    The discovery, movement and use of oil has played an outsized role in shaping geopolitics over the past century and a half. But over the next 50 years, global interaction and wealth are more likely to be influenced by microchips, Intel CEO Pat Gelsinger told CNN Tuesday.

    “Where the technology supply chains are, and where semiconductors are built, is more important for the next five decades,” Gelsinger said in an interview with CNN’s Julia Chatterley at the World Economic Forum in Davos, Switzerland.

    Intel (INTC) is betting those predictions prove true. The company announced in 2021 it would invest $20 billion to build two new US chipmaking facilities, as well as up to $90 billion in new European factories, aimed at reasserting its position as the leader of the semiconductor industry, reports my colleague Clare Duffy.

    Gelsinger said the company’s investment in new manufacturing facilities in the United States, Europe and elsewhere is important not only for the company’s future, but for the “globalization of the most critical resource to the future of the world.”

    “We need this geographically balanced, resilient supply chain,” he said.

    The announcements also came amid concerns about the concentration of manufacturing for chips, in Asia, particularly China and Taiwan, during the Covid-19 pandemic and as geopolitical tensions grew. Issues in the chip supply chain in recent years have caused shortages and shipping delays of everything from desktop computers and iPhones to cars.

    “If we’ve learned one thing from the Covid crisis and this multi-year journey that we’ve been on it’s we need resilience in our supply chains,” Gelsinger said, adding that Intel’s manufacturing investments are aimed at “leveling that playing field so that good investment decisions can be made.”

    The years following the peak of the Covid pandemic have not been good for wealth equality.

    The world’s wealthiest residents have been getting far richer, far faster than everyone else over the past two years, reports my colleague Tami Luhby.

    The fortune of the 1% soared by $26 trillion during that period, while the bottom 99% only saw their net worth rise by $16 trillion, according to Oxfam’s annual inequality report released Sunday.

    And the wealth accumulation of the super-rich accelerated during the pandemic. Looking over the past decade, they netted just half of all the new wealth created, compared to two-thirds during the last few years.

    Meanwhile, many of the less fortunate are struggling. Some 1.7 billion workers live in countries where inflation is outpacing wages. And poverty reduction likely stalled last year after the number of global poor skyrocketed in 2020.

    “While ordinary people are making daily sacrifices on essentials like food, the super-rich have outdone even their wildest dreams,” said Gabriela Bucher, executive director of Oxfam International.

    “Just two years in, this decade is shaping up to be the best yet for billionaires — a roaring ’20s boom for the world’s richest,” she said.

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