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Tag: iab-technology & computing

  • Bill Gates says AI risks are real but nothing we can’t handle | CNN Business

    Bill Gates says AI risks are real but nothing we can’t handle | CNN Business

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    CNN
     — 

    Bill Gates sounds less worried than some other executives in Silicon Valley about the risks of artificial intelligence.

    In a blog post on Tuesday, the Microsoft co-founder outlined some of the biggest areas of concern with artificial intelligence, including the potential for spreading misinformation and displacing jobs. But he stressed that these risks are “manageable.”

    “This is not the first time a major innovation has introduced new threats that had to be controlled,” Gates wrote. “We’ve done it before.”

    Gates likened AI to previous “transformative” changes in society, such as the introduction of the car, which then required the public to adopt seat belts, speed limits, driver’s licenses and other safety standards. Innovation, he said, can create “a lot of turbulence” in the beginning, but society can “come out better off in the end.”

    Microsoft is one of the leaders in the race to develop and deploy a new crop of generative AI tools into popular products with the promise of helping people be more productive and creative. But a number of prominent figures in the industry have also publicly raised doomsday scenarios about the rapidly evolving technology.

    In late May, tech leaders including Microsoft’s CTO Kevin Scott joined dozens of AI researchers and some celebrities in signing a one-sentence letter stating: “Mitigating the risk of extinction from AI should be a global priority alongside other societal-scale risks such as pandemics and nuclear war.”

    Gates has previously said people should not “panic” about apocalyptic AI scenarios. In a blog post earlier this year, Gates wrote: “Could a machine decide that humans are a threat, conclude that its interests are different from ours, or simply stop caring about us? Possibly, but this problem is no more urgent today than it was before the AI developments of the past few months.”

    In his blog post this week, Gates said he believes one of the biggest areas of concern for AI is the potential for deepfakes and AI-generated misinformation to undermine elections and democracy. Gates said he is “hopeful” that “AI can help identify deepfakes as well as create them.” He also said laws needs to be clear about deepfake usage and labeling “so everyone understands when something they’re seeing or hearing is not genuine.”

    Gates also expressed concern over how AI could make it easier for hackers and even countries to launch cyberattacks on people and governments. Gates urged the development of related cybersecurity measures and for governments to consider creating a global body for AI similar to the International Atomic Energy Agency.

    Gates ticked through other concerns, too, including how AI could take away people’s jobs,perpetuate biases baked into the data on which it’s trained, and even disrupt the way kids learn to write.

    “It reminds me of the time when electronic calculators became widespread in the 1970s and 1980s,” Gates wrote. “Some math teachers worried that students would stop learning how to do basic arithmetic, but others embraced the new technology and focused on the thinking skills behind the arithmetic.”

    Gates said “it’s natural to feel unsettled” during a transition period, but added he is optimistic about the future and how “history shows that it’s possible to solve the challenges created by new technologies.”

    “It’s the most transformative innovation any of us will see in our lifetimes,” he wrote, “and a healthy public debate will depend on everyone being knowledgeable about the technology, its benefits, and its risks.”

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  • Microsoft is giving out free cybersecurity tools after an alleged Chinese hack | CNN Business

    Microsoft is giving out free cybersecurity tools after an alleged Chinese hack | CNN Business

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    New York
    CNN
     — 

    Microsoft is offering free cybersecurity tools to some government and commercial customers following criticism of the tech giant’s handling of a major alleged Chinese hack that compromised US government email accounts.

    Starting in September, Microsoft cloud computing customers won’t have to pay extra money to get access to critical data to help them spot cyberattacks, Microsoft said Wednesday. The Wall Street Journal first reported on Microsoft’s policy change.

    The move comes after cybersecurity officials privately expressed frustration that Microsoft had not done enough to detect the alleged Chinese cyber-espionage campaign, according to US officials. The campaign hit two-dozen organizations and became public last week. The State Department says it detected the cyber activity in June and reported it to Microsoft.

    The email accounts of Commerce Secretary Gina Raimondo and State Department officials were breached in the activity, CNN has reported.

    One of the victims of the hack was a human rights organization that could not detect the activity because they were not paying for a premium software license, according to US cybersecurity firm Volexity, which works with the human rights organization.

    Logs, or computer files that gather artifacts about a hack, are critical to understanding and thwarting cyberattacks, according to experts. Until now, Microsoft’s business model has involved charging customers extra for access to these logs. With customers worldwide and more data than most other firms in the security industry, Microsoft’s decision could have a broad impact on the security posture of its customers, analysts said.

    The free tools announced on Wednesday “will enable incident response teams, regardless of license level, to conduct more complete investigations,” Sean Koessel, a vice president at Volexity, told CNN.

    “We can’t help but feel this change is long overdue,” Koessel told CNN, adding that some of his past investigations into hacks of customers have been frustrated by a lack of data.

    The US Cybersecurity and Infrastructure Security Agency — part of the Department of Homeland Security — said its own investigations into hacks over the years had also been hindered by the lack of “critical data” that costs extra for Microsoft customers to access.

    CISA Director Jen Easterly applauded Microsoft’s decision and said her agency had been working with Microsoft on the issue for over a year.

    “We will continue to work with all technology manufacturers, including Microsoft, to identify ways to further enhance visibility into their products for all customers,” Easterly said.

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  • Apple faces $1 billion UK lawsuit by app developers over App Store fees | CNN Business

    Apple faces $1 billion UK lawsuit by app developers over App Store fees | CNN Business

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    More than 1,500 app developers in the United Kingdom brought a £785 million ($1 billion) class action lawsuit against Apple Tuesday over its App Store fees.

    Revenues at Apple

    (AAPL)
    ’s services business, which includes the App Store, have grown rapidly in the last few years and now hover around $20 billion per quarter.

    However, the commissions of 15% to 30% that the company charges some app makers for using an in-app payment system have been criticized by app developers and targeted by antitrust regulators in several countries.

    Apple has previously said that 85% of developers on the App Store do not pay any commission and that it helps European developers access markets and customers in 175 countries around the world through the App Store.

    The UK lawsuit at the Competition Appeal Tribunal is being brought by Sean Ennis, a professor at the Centre for Competition Policy at the University of East Anglia and a former economist at the Organisation for Economic Co-operation and Development, on behalf of 1,566 app developers.

    He is being advised by law firm Geradin Partners.

    “Apple’s charges to app developers are excessive and only possible due to its monopoly on the distribution of apps onto iPhones and iPads,” Ennis said in a statement.

    “The charges are unfair in their own right and constitute abusive pricing. They harm app developers and also app buyers.”

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  • Beware deepfake reality as Trump dominates headlines | CNN Politics

    Beware deepfake reality as Trump dominates headlines | CNN Politics

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    A version of this story appeared in CNN’s What Matters newsletter. To get it in your inbox, sign up for free here.



    CNN
     — 

    After earlier and incorrectly predicting his own arrest this week, former President Donald Trump veered into the more sinister business of predicting violence and catastrophe if he’s arrested.

    Whether the prediction turns into reality is another thing entirely.

    Trump’s reemergence into the headlines, as both a third-time presidential candidate and a potential defendant, is threatening to pull the country back into his reality. Trump has not been formally charged with any crime and denies all wrongdoing.

    Compare the lived reality where people interact, mostly in peace, and go about their lives with the Trump-centered, fake world available on social media.

    In the real world, Trump hasn’t been charged with anything. On Twitter, fake photos of his arrest generated by artificial intelligence have been viewed millions of times.

    In the real world, prosecutors have to form a methodical criminal case before they indict a defendant. On social media, Trump says everything is part of a plot against him.

    Positing the idea of violent retribution into the echo chamber of his Truth Social platform early Friday, Trump said it is “known that potential death & destruction” that would be “catastrophic for our Country” would result if a charge is brought against him.

    In a post Thursday, Trump went into all caps – the typographical equivalent of screaming – to declare his innocence and add, “OUR COUNTRY IS BEING DESTROYED, AS THEY TELL US TO BE PEACEFUL.”

    The veiled threats place a new form of pressure on Manhattan District Attorney Alvin Bragg, who has already been threatened by Republicans in Congress with an investigation. Without naming Bragg in the Friday post, Trump said anyone who would charge him with a crime is “a degenerate psychopath that truely (sic) hates the USA!”

    CNN’s Brynn Gingras and Kara Scannell reported Friday that Bragg’s office received a package containing a white powder substance and a threatening note. They added that while authorities determined there was no dangerous substance, the package capped off a week where law enforcement has seen continual threats against the court, including several bomb threats, all of which turned out to be unfounded.

    Meanwhile, rather than condemn Trump’s latest post, top Republicans in Washington like House Speaker Kevin McCarthy refused to answer questions about it.

    The photos of Trump being arrested were created in jest by Eliot Higgins, founder of the investigative journalism group Bellingcat, who asked an AI art generator to make a photo of “Donald Trump falling down while being arrested,” according to The Washington Post.

    “I was just mucking about,” Higgins told the Post. “I thought maybe five people would retweet it.”

    Bellingcat, ironically, uses social media posts and other digital data to prove facts, uncovering crimes and investigating atrocities. CNN worked with Bellingcat, for instance, to uncover the Russian operatives who apparently tried to poison the now-jailed dissident leader Alexey Navalny. The group has also used social media to track down apparent war crimes in Ukraine.

    The fake photos, while requiring a double take, were clearly not real. But it is that first impression that can be misleading – and lasting. They fed Trump’s narrative of persecution, a visual manifestation of the drama he puts into his posts.

    There’s more and more of this online, and it’s getting harder and harder to tell fiction from reality.

    Earlier this month, CNN’s Donie O’Sullivan had an incredible video report on the power of AI-generated audio. In addition to magically mimicking Anderson Cooper, he used an AI generator to call his parents. The computer sounded like his voice, but it was not O’Sullivan talking. While his mother later said O’Sullivan’s Irish accent felt off during the conversation, she did not catch it in real time.

    “When we enter this world where anything can be fake – any image, any audio, any video, any piece of text, nothing has to be real – we have what’s called the liar’s dividend, which is anybody can deny reality,” Hany Farid, a professor at the University of California, Berkeley’s School of Information, told O’Sullivan.

    There are many examples of deepfake photos and videos if not tricking people, then certainly causing harm – such as women whose faces have been deepfaked, without their consent, onto pornography.

    When something is repeated enough online or when a fake narrative takes hold, it can influence the real world. That’s certainly what happened on January 6, 2021, when conspiracy theories that blossomed online turned into an attack on the Capitol.

    “There is no online and offline world; there’s one world, and it’s fully integrated,” Farid told O’Sullivan with regard to the potential for AI to create a false reality online that bleeds into the real world.

    “When things happen on the internet, they have real implications for individuals, for communities, for societies, for democracies, and I don’t think we as a field have fully come to grips with our responsibility here,” he said.

    It’s something to be very careful of as we look at what could be a historic period in which a former president, current candidate, serial conspiracy theorist and master of social media potentially faces criminal charges.

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  • Amazon is ‘investing heavily’ in the technology behind ChatGPT | CNN Business

    Amazon is ‘investing heavily’ in the technology behind ChatGPT | CNN Business

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    CNN
     — 

    Amazon wants investors to know it won’t be left behind in the latest Big Tech arms race over artificial intelligence.

    In a letter to shareholders Thursday, Amazon

    (AMZN)
    CEO Andy Jassy said the company is “investing heavily” in large language models (LLMs) and generative AI, the same technology that underpins ChatGPT and other similar AI chatbots.

    “We have been working on our own LLMs for a while now, believe it will transform and improve virtually every customer experience, and will continue to invest substantially in these models across all of our consumer, seller, brand, and creator experiences,” Jassy wrote in his letter to shareholders.

    The remarks, which were part of Jassy’s second annual letter to shareholder since taking over as CEO, hint at the pressure that many tech companies feel to explain how they can tap into the rapidly evolving marketplace for AI products. Since ChatGPT was released to the public in late November, Google

    (GOOG)
    , Facebook

    (FB)
    and Microsoft

    (MSFT)
    have all talked up their growing focus on generative AI technology, which can create compelling essays, stories and visuals in response to user prompts.

    Amazon’s goal, according to Jassy, is to offer less costly machine learning chips so that “small and large companies can afford to train and run their LLMs in production.” Large language models are trained on vast troves of data in order to generate responses to user prompts.

    “Most companies want to use these large language models, but the really good ones take billions of dollars to train and many years, most companies don’t want to go through that,” Jassy said in an interview with CNBC on Thursday morning.

    “What they want to do is they want to work off of a foundational model that’s big and great already, and then have the ability to customize it for their own purposes,” Jassy told CNBC.

    With that in mind, Amazon on Thursday unveiled a new service called Bedrock. It essentially makes foundation models (large models that are pre-trained on vast amounts of data) from AI21 Labs, Anthropic, Stability AI and Amazon accessible to clients via an API, Amazon said in a blog post.

    Jassy told CNBC he thinks Bedrock “will change the game for people.”

    In his letter to shareholders, Jassy also touted AWS’s CodeWhisperer, another AI-powered tool which he said “revolutionizes developer productivity by generating code suggestions in real time.”

    “I could write an entire letter on LLMs and Generative AI as I think they will be that transformative, but I’ll leave that for a future letter,” Jassy wrote. “Let’s just say that LLMs and Generative AI are going to be a big deal for customers, our shareholders, and Amazon.”

    In the letter, Jassy also reflected on leading Amazon through “one of the harder macroeconomic years in recent memory,” as the e-commerce giant cut some 27,000 jobs as part of a major bid to rein in costs in recent months.

    “There were an unusual number of simultaneous challenges this past year,” Jassy said in the letter, before outlining steps Amazon took to rethink certain free shipping options, abandon some of its physical store concepts and significantly reduce overall headcount.

    Amazon disclosed in a securities filing Thursday that Jassy’s pay package last year was valued at some $1.3 million, and that the CEO did not receive any new stock awards in 2022. (When Jassy took over as CEO in 2021, he was awarded a pay package mostly comprised of stock awards that valued his total compensation package at some $212 million.)

    Despite the challenges at Amazon, however, Jassy said in his letter that he finds himself “optimistic and energized by what lies ahead.” Jassy added: “I strongly believe that our best days are in front of us.”

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  • Apple commits to investing across India as Tim Cook opens second store | CNN Business

    Apple commits to investing across India as Tim Cook opens second store | CNN Business

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    New Delhi
    CNN
     — 

    Apple CEO Tim Cook met with Indian Prime Minister Narendra Modi on Wednesday, pledging to invest further in the fast-growing economy as his company ramps up retail and manufacturing activities.

    The visit underscores how the world’s most valuable company is continuing to pivot to India, eyeing its potential as both a consumer market and production hub. India is set to surpass China as the world’s most populous nation by the middle of this year, according to data released by the United Nations.

    “From education and developers to manufacturing and the environment, we’re committed to growing and investing across the country,” Cook wrote on Twitter following the meeting.

    Modi said on Twitter that the two had exchanged views on a range of topics, including “the tech-powered transformations taking place in India.”

    Apple

    (AAPL)
    ’s CEO is in India this week to open its first physical stores in the country, marking a milestone for the iPhone maker in the world’s second largest smartphone market after China.

    Cook presided over the company’s second store opening in the capital of New Delhi on Thursday, after launching Apple’s first outlet in Mumbai earlier this week, greeting customers and taking selfies with employees.

    Cook also met other officials including IT Minister Ashwini Vaishnaw, who tweeted afterward that the pair had “discussed deepening Apple’s engagement in India across manufacturing, electronics exports, [the] app economy, skilling, sustainability and job creation especially for women.”

    Rajeev Chandrasekhar, India’s deputy minister for information technology, said he was optimistic about how much Apple could expand its footprint in the country.

    “I am very confident that this Apple-India partnership has a lot of headroom for investments, growth, exports and jobs — doubling and tripling over coming years,” he told Reuters.

    Apple declined to comment, while India’s IT ministry did not immediately respond to a request for details.

    Apple’s expansion in India coincides with its 25th year of operating in the country.

    The California-based giant is the world’s second biggest smartphone maker behind Samsung

    (SSNLF)
    , but its 6% share of the Indian market remains small.

    Apple, which is considered too expensive by many consumers in the country, is dwarfed by India’s top five mobile vendors, led by Samsung and Chinese smartphone makers Xiaomi and Vivo.

    The US firm’s share is expected to grow, however, as it continues to build out its retail presence in the country and more customers turn to high-end smartphones.

    Apple has also been ramping up its manufacturing in India, where it first began making iPhones in 2017.

    In recent months, it has expanded production there after suffering supply chain snags in mainland China, which accounts for the bulk of its smartphone manufacturing.

    Two of Apple’s top suppliers, Foxconn and Wistron, were the fastest-growing manufacturers in India during the last quarter of 2022, according to Counterpoint Research.

    Last month, Foxconn CEO Young Liu also spent a week in the country and met with Modi.

    In a statement this week, Apple said it was working with suppliers to “produce a growing number of components.”

    The company’s “work with Indian suppliers of all sizes supports hundreds of thousands of jobs across the country,” it added.

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  • TikTok is testing a new option to create AI-generated avatars for profile pictures | CNN Business

    TikTok is testing a new option to create AI-generated avatars for profile pictures | CNN Business

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    New York
    CNN
     — 

    TikTok is testing a new option to let users create AI-generated avatars for their profile pictures, the company confirmed to CNN on Wednesday, in a move with the potential to put recent advances in artificial intelligence technology front and center for millions of users.

    The new feature appears to create a stylized, illustrated image of the user based on an uploaded picture, according to a post from social media consultant Matt Navarra, who was first to spot the option.

    The feature is still in the early stages of testing and not widely available to TikTok users, according to the company, and there is currently no timeline for when the feature might roll out.

    “We’re always thinking about new ways to add value to the community and enrich the TikTok experience, as we continue to build a safe place that entertains, inspires creativity, and drives culture,” a TikTok spokesperson said in a statement provided to CNN. “In a few select regions, we’re experimenting with a new way to create and share profile pictures with the TikTok community.”

    AI-generated images have taken over the internet in recent months, but some tools have also raised concerns among privacy experts, digital artists, and users who have noticed the potential to sexualize images, make skin paler and make bodies thinner.

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  • Twitter shifts course, allowing governments to post automated weather alerts and transit updates ‘for free’ | CNN Business

    Twitter shifts course, allowing governments to post automated weather alerts and transit updates ‘for free’ | CNN Business

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    CNN
     — 

    Twitter said Tuesday it will permit public institutions such as transit agencies and the National Weather Service to post large volumes of automated tweets for free, provided that the accounts doing so are “verified gov or publicly owned services.”

    The announcement marks another sudden pivot in Twitter’s attempts to charge institutional users for access to its platform — reflecting an apparent concession to those who warned that Twitter’s paywall plan would disrupt consumers’ ability to receive timely updates from first responders, weather agencies and other vital services for which Twitter has become an essential distribution channel.

    Last week, New York’s Metropolitan Transit Authority announced it would stop posting real-time transit alerts on Twitter, citing reliability issues with Twitter’s platform and saying it does not pay tech platforms for the ability to provide the updates. In recent weeks, multiple regional accounts run by the National Weather Service have also warned followers to expect fewer weather updates in connection with Twitter’s platform changes.

    Tuesday’s shift comes amid a widespread backlash to Twitter’s paid plans, which cost as much as $2.5 million per year for top-level access privileges allowing organizations to download and post large volumes of tweets in an automated fashion.

    The changes, which took effect in March, restricted third parties from easily accessing Twitter’s application programming interface, or the technology that allows outside software to plug into Twitter’s platform. The changes provoked especially strong opposition from third-party app developers whose projects depend on uninterrupted Twitter access, as well as from academic researchers that study platform manipulation and misinformation, who said even the most expensive new plans provided just a fraction of the data Twitter once offered at no or low cost.

    On Tuesday, Twitter’s official account for developers acknowledged the impact the company’s paywall could have on civil society.

    “One of the most important use cases for the Twitter API has always been public utility,” it said. “Verified gov or publicly owned services who tweet weather alerts, transport updates and emergency notifications may use the API, for these critical purposes, for free.”

    But while Twitter appeared to be backing off from an attempt to charge vital services substantial fees for API access, the announcement left it ambiguous regarding how Twitter planned to ensure that critical public safety and transit accounts would be “verified.”

    Requiring that the accounts be verified under Twitter’s paid subscription program, Twitter Blue, could still involve forcing institutions to pay to access Twitter’s API.

    Twitter’s developer account didn’t immediately respond to CNN’s questions seeking clarification on the matter.

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  • Twitter is adding calls and encrypted messaging | CNN Business

    Twitter is adding calls and encrypted messaging | CNN Business

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    London
    CNN
     — 

    Twitter is adding encrypted messaging to the platform Wednesday, and calls will follow shortly, CEO Elon Musk tweeted late Tuesday.

    “Release of encrypted DMs [direct messages] V1.0 should happen tomorrow. This will grow in sophistication rapidly. The acid test is that I could not see your DMs even if there was a gun to my head,” he said.

    “Coming soon will be voice and video chat from your handle to anyone on this platform, so you can talk to people anywhere in the world without giving them your phone number.”

    The move comes as Musk, who took control of Twitter six months ago, looks for ways to return the platform to growth. Its future looks increasingly uncertain in the face of dwindling advertising revenue and increased competition from rivals such as Mastodon and BlueSky, developed by Twitter co-founder and former CEO Jack Dorsey.

    Adding calls and encrypted messaging could allow Twitter to compete with Mark Zuckerberg’s Meta, which owns Facebook

    (FB)
    Messenger and WhatsApp. Billions of people around the world use those platforms to communicate daily with family and friends, including in groups. Twitter, meanwhile, reported 238 million monetizable daily users last July.

    Since taking the company private in October, Musk has turned Twitter on its head. A number of users, celebrities and media organizations have said they plan to leave the platform over recent policy changes, which they say threaten to make it less safe and reliable.

    Right-wing TV host Tucker Carlson said Tuesday he would relaunch his program on Twitter, which he praised as the only remaining large free-speech platform in the world after Fox News fired him last month.

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  • US senator introduces bill to create a federal agency to regulate AI | CNN Business

    US senator introduces bill to create a federal agency to regulate AI | CNN Business

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    Washington
    CNN
     — 

    Days after OpenAI CEO Sam Altman testified in front of Congress and proposed creating a new federal agency to regulate artificial intelligence, a US senator has introduced a bill to do just that.

    On Thursday, Colorado Democratic Sen. Michael Bennet unveiled an updated version of legislation he introduced last year that would establish a Federal Digital Platform Commission.

    The updated bill, which was reviewed by CNN, makes numerous changes to more explicitly cover AI products, including by amending the definition of a digital platform to include companies that offer “content primarily generated by algorithmic processes.”

    “There’s no reason that the biggest tech companies on Earth should face less regulation than Colorado’s small businesses – especially as we see technology corrode our democracy and harm our kids’ mental health with virtually no oversight,” Bennet said in a statement. “Technology is moving quicker than Congress could ever hope to keep up with. We need an expert federal agency that can stand up for the American people and ensure AI tools and digital platforms operate in the public interest.”

    The revised bill expands on the definition of an algorithmic process, clarifying that the proposed commission would have jurisdiction over the use of personal data to generate content or to make a decision — two key applications associated with generative AI, the technology behind popular tools such as OpenAI’s viral chatbot, ChatGPT.

    And for the most significant platforms — companies the bill calls “systemically important” — the bill would create requirements for algorithmic audits and public risk assessments of the harms their tools could cause.

    The bill retains existing language mandating that the commission ensure platform algorithms are “fair, transparent, and safe.” And under the bill, the commission would continue to have broad oversight authority over social media sites, search engines and other online platforms.

    But the added emphasis on AI highlights how Congress is rapidly gearing up for policymaking on a cutting-edge technology it is scrambling to understand. The debate over whether the US government should establish a separate federal agency to police AI tools may become a significant focus of those efforts following Altman’s testimony this week.

    Altman suggested in a Senate hearing on Tuesday that such an agency could restrict how AI is developed through licenses or credentialing for AI companies. Some lawmakers appeared receptive to the idea, with Louisiana Republican Sen. John Kennedy even asking Altman whether he would be open to serving as its chair.

    “I love my current job,” Altman demurred, to laughter from the audience.

    Thursday’s bill does not explicitly provide for such a licensing program, though it directs the would-be commission to design rules appropriate for overseeing the industry, according to a Bennet aide. Bennet’s office did not consult with OpenAI on either the original bill or Thursday’s revised version.

    But even as some lawmakers have embraced the concept of a specialized regulator for internet companies — which could conflict with existing cops on the beat at agencies including the Justice Department and the Federal Trade Commission — others have warned of the potential risks of creating a whole new bureaucracy.

    Gary Marcus, a New York University professor and self-described critic of AI “hype,” told lawmakers at Tuesday’s hearing that a separate agency could fall victim to “regulatory capture,” a term that describes when industries gain dominating influence over the government agencies created to hold them accountable.

    Connecticut Democratic Sen. Richard Blumenthal, a former state attorney general who has prosecuted consumer protection cases, said no agency can be effective without proper support.

    “I’ve been doing this stuff for a while,” Blumenthal said. “You can create 10 new agencies, but if you don’t give them the resources — and I’m not just talking about dollars, I’m talking about scientific expertise — [industry] will run circles around them.”

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  • Twitter debuts a mid-tier data access plan, to almost immediate backlash | CNN Business

    Twitter debuts a mid-tier data access plan, to almost immediate backlash | CNN Business

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    Washington
    CNN
     — 

    Twitter unveiled a new data access tier on Thursday aimed at attracting startups, after its decision to erect a paywall for developers and researchers prompted widespread backlash. But the new tier already has some describing it as “too little, too late.”

    The new paid tier, which the company calls “Pro,” costs $5,000 per month and allows subscribers to retrieve one million tweets a month, the company announced. The offering also allows for the monthly posting of up to 300,000 automated tweets.

    Under owner Elon Musk, Twitter has been racing to find new ways to boost revenue to offset declines from an exodus of advertisers and to help recoup the billions he spent buying the company.

    But the addition of an intermediate tier between Twitter’s Basic and Enterprise tiers reflects pushback from users who have said its plans severely restrict the amount of data that can be accessed or published through Twitter’s application programming interface (API). An enterprise plan starts at $42,000 a month and can cost as much as $210,000 a month.

    Public institutions such as New York’s Metropolitan Transit Authority have made headlines for pulling their real-time service alerts from Twitter over the paywall. The MTA later returned after Twitter backtracked and said eligible government and public service accounts would continue to be able to post automated tweets for free.

    But hours after its release, even the new Pro tier is being criticized as still unaffordable for many startups and coming too late to save others that have already shut down because of Twitter’s paywall.

    The replies to Twitter’s announcement are filled with complaints that “the jump to 5k is too much,” as one user responded.

    “1.66 cents per tweet… I mean, it’s cheaper to send emails these days, and it costs 1.66 cents for 280 characters?” came another reply.

    “That’s cool, but you already killed most Twitter apps by now,” another user said. “5K is still too much for most of us. A 1K plan could make sense… but then again it’s too late.”

    Others suggested a $500 per month tier would be “more appropriate.”

    The new paid tier comes amid a report that Twitter has demanded researchers delete the data they had downloaded from the platform from before the paywall went into effect, unless they agree to pay for an enterprise plan.

    Twitter didn’t immediately respond to a request for comment.

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  • Teachers are on the front lines of a battle to change how teens use social media | CNN Business

    Teachers are on the front lines of a battle to change how teens use social media | CNN Business

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    CNN
     — 

    A high school English class may not sound like the typical forum for educating kids on the risks of social media, but that hasn’t stopped Jennifer Rosenzweig.

    Each school year, the 10th graders in her class at Scarsdale High School in New York watch “The Social Dilemma,” a 2020 documentary about the harms of social media. She also teaches her students about how companies can manipulate algorithms to make platforms addictive and is part of the school’s leadership team that hosts related social media training sessions for teachers and parents.

    Rosenzweig argues the subject is so important that it should be discussed in all courses.

    “It’s really important to give students lots of opportunities to talk about, think about, write about how social media affects their lives,” she said. “They just happened to be born in a really complicated, overstimulating and demanding time – and we handed them these devices without knowing what effect they would have.”

    Rosenzweig is one of a growing number of educators who find themselves on the front lines of a fight to change how students use social media, both in schools and at home, after rising concerns about the impact these services can have on the mental health of teens. And recently, there has been a push for more schools to effectively follow their example and develop programs to help educate students on the dangers of social media.

    As part of US Surgeon General Vivek Murthy’s watershed report last month on the “profound risks” of social media for teens, he recommended policymakers push for “digital and media literacy curricula in schools” that help students “recognize, manage, and recover from online risks” such as harassment, abuse and “excessive social media use.”

    Other politicians have suggested the same. Last month, Florida Gov. Ron DeSantis signed an education bill that prohibits students from accessing certain social media platforms on school Wi-Fi and requires instruction on the negative impacts of social media.

    These efforts come amid heightened bipartisan pressure from lawmakers for social media companies to do more to protect their youngest users. But in the absence of any new federal legislation, the burden falls on parents and schools, the latter of which faces significant challenges to address the issue.

    Schools must grapple with limited resources, students who develop online habits at a very young age and staff who may not be well versed to discuss the ins and outs of algorithmic rabbit holes and cyberbullying.

    At the Roycemore School in Evanston, Illinois, conversations around the impact of social media are happening in the classroom on a daily basis, according to Chris English, the head of school.

    Teachers openly remind students how their social media history lives on and how it can be perceived among colleges and employers, English said. Teachers also discuss how dopamine plays a role in why teens feel the need to keep checking platforms as well as general best practices.

    “We are always thinking about the social-emotional learning component … and how it applies to social media use,” said English, referring to teaching kids skills to manage their feelings and relationships.

    Chris English, head of school at The Roycemore School in Evanston, Illinois, said the school has seen success from participating in the

    As with other education efforts, however, he believes social media literacy campaigns are much easier to do when class sizes in school are lower, allowing teachers to put more significant time and energy into each student.

    The Roycemore school is one of hundreds of schools across the US leaning on programs such as The Organization for Social Media Safety to provide digital literacy assemblies to students. The organization offers practical steps to address the varying dangers they may encounter on social media, from bullying and hate to trafficking and pressured sexting, as well as how algorithms can push problematic content to young users. The program is part of the DARE (Drug Abuse Resistance Education) curriculum.

    “Many students don’t even understand most of these dangers,” said Marc Berkman, director of The Organization for Social Media Safety. “They can’t protect themselves from the dangers if they don’t know what they are.”

    Devorah Heitner, author of “Screenwise, Speaker: Raising Kids in the Digital Age,” previously told CNN that schools of all sizes should embrace digital literacy because teens need to learn how to properly function in online communities, as that is the expectation both going into college and in their professional lives.

    “Literacy should not just be ‘don’t look at pornography’ or ‘stay off bad sites’ or ‘don’t cyberbully;’ that’s so limited,” she said. “It should also be understanding how algorithms work, how teens can respond or what to do when feeling excluded, or if they’re feeling insecure. We need to help kids with all these things.”

    The Organization for Social Media Safety provides parent workshops and community guidelines for guardians to reference as issues surface. Although Berkman said he’s encouraged by more teachers talking to students about the dangers of social media, he advises them to undergo formal training on the subject because it’s “not a check the box exercise” and requires “up to date knowledge on the rich landscape of how teens are using” these platforms.

    Digital literacy is not only playing out in high schools. Gillian Feldman, principal of Brawerman Elementary School in Los Angeles, said the school works with the Organization of Social Media Safety to provide educational sessions for parents of pre-teen and younger students to help them navigate social platforms.

    “Our kids are 12 when they leave our school, but they’re already using Fortnite and Roblox and other platforms which have social media components, with the ability to chat, post and Like things on these games,” Feldman said. “The [sessions] have been eye opening for parents and help them set better parameters for kids.”

    Feldman said the school is also taking a social-emotional approach to teaching its young students about social platforms, such as how they shouldn’t rely on “someone else’s approval to fill up your own [emotional] bucket.”

    While trying to teach students to develop a better relationship with technology, some schools are also pushing for them to ditch their devices entirely — at least during school hours.

    In September, Rosenzweig and her colleagues at Scarsdale High School introduced “Off and Away for the Day,” an effort that encourages students to keep smartphones in their book bags during the day.

    During free periods, the students are allowed to listen to music, podcasts or meditation apps but phones must be out of sight during class. Students can “briefly check phones if needed” during homeroom or lunch but not scroll social media or play games.

    A poster for Scarsdale High School's

    The decision came after teachers at Scarsdale High School observed a correlation between screen time and declining reading abilities and focus among its students. The school is currently working to develop consequences and formal guidelines, she said.

    “I would never claim that everyone is supportive of this initiative, and yes, students do roll their eyes about it for sure,” Rosenzweig said. “But what I do strongly claim is that when you speak to students for more than five minutes about this topic, they appreciate that we are talking about it and really do want the help.”

    English’s school has also embraced the “Away for the Day” policy, where students put smartphones out of sight while on campus. It’s part of a bigger grassroots movement of the same name developed by the co-producers of the 2016 documentary “Screenagers,” which looks at the lives of teens growing up in the digital age.

    Students are told to keep phones out of sight during the school day at The Roycemore School.

    Sabine Polack, who spoke to CNN in 2021 about how her 14-year-old daughter was struggling with depression and had contemplated suicide stemming from pressures around social media, is now an advocate of the “Away for the Day” movement to create phone free schools.

    “It’s especially relevant now that we have the Surgeon General issuing advisories which includes calling for ‘tech free spaces’ as a tool to help mitigate the mental health crisis our children are facing,” said Polack, who is on the board of nonprofit Fairplay, which aims to protect kids from harmful marketing and excessive screentime.

    Rosenzweig said she aims to expand “Off and Away” to other schools in the Scarsdale School District and is hopeful it can be a leading force making a change in their community and beyond.

    “Schools have so much power,” Rosenzweig said. “We are with these kids five days of the week and we can make those days look like whatever we can look like.”

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  • Charged rhetoric swirls online and off as Trump’s Miami court date looms | CNN Politics

    Charged rhetoric swirls online and off as Trump’s Miami court date looms | CNN Politics

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    CNN
     — 

    From the halls of Congress to the dark corners of the internet, charged and violent rhetoric is echoing among some Donald Trump sympathizers ahead of the former president’s appearance in a Miami court on Tuesday

    FBI special agents across the country assigned to domestic terrorism squads are actively working to identify any possible threats, four law enforcement sources told CNN, following Trump’s second indictment.

    So far, the FBI is aware of various groups like the Proud Boys discussing traveling to south Florida to publicly show support for Trump, sources said, but there is currently no indication of any specific and credible threat.

    “We have now reached a war phase,” Rep. Andy Biggs, an Arizona Republican and prominent supporter of Trump’s election denialism, tweeted Friday. “Eye for an eye.” Biggs’ office later said his comment was a call for the GOP to “step up and use their procedural tools” to counter “the Left’s weaponization of our federal law enforcement apparatus.”

    Speaking at a Republican event in Georgia on Friday night, Kari Lake, who unsuccessfully ran for governor of Arizona last year and is still spreading falsehoods about that election, said: “If you want to get to President Trump, you’re going to have to go through me and 75 million Americans just like me.”

    “And I’m going to tell you, most of us are card-carrying members of the NRA,” she said to applause, adding, “That’s not a threat, that’s a public service announcement.”

    On some pro-Trump forums, anonymous users were less circumspect. “MAGA will make Waco look like a tea party!” one user posted Friday in an apparent reference to the April 1993 Waco, Texas siege that left 76 people dead.

    On Trump’s social media platform, Truth Social, one anonymous user posted Thursday, “This is a Declaration of War against the American People. It is time We The People exercise our 2nd Amendment rights and burn the corruption out of DC.”

    The former president himself has been posting frequently on Truth Social throughout the weekend. “SEE YOU IN MIAMI ON TUESDAY!!!” he posted Friday.

    Still, at least on public social media forums, there doesn’t appear to be a mass online mobilization effort for people to gather people in Miami this week like there was in the lead-up to the events in Washington, DC, on January 6, 2021.

    However some prominent right-wing figures are calling for Trump supporters to protest in Miami on Tuesday.

    One influential right-wing activist in Florida who has almost half a million followers on Twitter is promoting a flag-waving event outside Trump’s golf course in Doral on Monday and a protest the following day against the “weaponization of government” outside the Wilkie D. Ferguson Jr. Courthouse, where the former president is set to appear.

    Some Trump supporters online have stressed the need for protests to remain peaceful and some have said they will not demonstrate in Miami on Tuesday, fearing it could be a trap. This is an extension of the false belief held by some that the January 6 attack on the US Capitol was a set-up designed to incriminate supporters of the former president.

    But at least one person who has served prison time for his role in the January 6 riot said he will be in Miami to protest on Tuesday.

    Anthime Gionet, a prominent online streamer better known by his moniker “Baked Alaska,” plead guilty to unlawfully protesting after he livestreamed himself breaching the Capitol in a nearly 30-minute video that showed him encouraging others in the mob to enter the building.

    Gionet served a two month sentence and was released at the end of March, according to federal records.

    On Friday, he lamented Trump’s latest indictment in a livestream outside Mar-a-Lago. During the livestream, Gionet said he and another person who was with him outside Mar-a-Lago would both be in Miami on Tuesday. The other person is heard on the stream responding, “we weren’t supposed to talk about that.” Gionet replied, “I know but it leaked so f*** it.”

    The exchange may be illustrative of the shifting ways people use the internet to organize – something that has proven to be a challenge for law enforcement.

    While much of the planning for January 6, 2021, attack on the US Capitol was done on public forums that could be read by anyone, a lot of that communication has since shifted to private channels, experts say.

    The secretive nature of many private forums has caused federal agents working domestic terrorism matters to place greater emphasis on recruiting informants who can report on potential threats discussed online among extremists, law enforcement sources told CNN.

    But even messages posted publicly cannot be accessed by investigators without lawful investigative purposes. The FBI’s own investigative guidelines limit what material can be accessed by agents and analysts, even when it is in the public domain. These policies prevent FBI employees from trawling the internet looking for concerning material, unless a formal assessment or investigation has been authorized and opened.

    The FBI’s investigative efforts to identify possible threats include querying existing confidential human informants reporting on domestic terrorism issues for any indication of potential threats, sources said.

    In addition to working their informant networks, FBI agents and analysts are reviewing publicly available online platforms frequented by domestic extremists for any indication of plans for violence.

    Ben Decker, CEO of Memetica, a threat intelligence company, told CNN on Sunday, “Given the robust and successful grassroots architecture of right-wing culture war campaigns and anti-Pride protests this month, there are concerns that many of these in-person rally groups could pivot directly into more Trump-themed protests around the country over the coming days.”

    But, at this point, Daniel J. Jones, the president of Advance Democracy, a non-profit that conducts public interest research, told CNN that his group had not identified “what we would assess to be specific and credible plans for violence yet.”

    “However,” he added ,”as we saw during the events of January 6, it’s Trump’s statements that drive the online rhetoric and real-world violence. As such, much depends on what Trump says of his perceived opponents, as well as what he asks of his supporters, in the days ahead.”

    Juliette Kayyem, a CNN national security analyst and a former assistant secretary at the Department of Homeland Security, echoed this concern. “We know how incitement to violence works. It is nurtured from the top and given license to spread by leaders. They don’t have to direct it to one place or time. They can simply unleash it, knowing full well that someone may become emboldened to act,” she said.

    Last month, the Department of Homeland Security issued a nationwide bulletin indicating the country “remains in a heightened threat environment,” warning that individuals “motivated by a range of ideological beliefs and personal grievances continue to pose a persistent and lethal threat to the homeland.”

    DHS analysts indicated the motivating factors that could incite extremists to violence include perception about the integrity of the 2024 election cycle, and, while not specifically citing Trump’s legal woes, also pointed to “judicial decisions” in their list of grievances among extremist groups.

    Ahead of Trump’s Tuesday court appearance, law enforcement will continue to remain on alert.

    “We do not want a repeat of [the January 6] violence,” one senior FBI source said.

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  • Biden kicks off reelection bid with union rally in Philadelphia | CNN Politics

    Biden kicks off reelection bid with union rally in Philadelphia | CNN Politics

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    CNN
     — 

    President Joe Biden kicked off his reelection campaign Saturday at a union rally in his frequent haunt of Pennsylvania, the state that remains an intersection of his personal and political identities that he hopes can propel him to a second term.

    The first official rally of his final political campaign was a moment for Biden to underscore recent economic wins that undergird his argument for another four years in the White House.

    “Just think back. Remember what it was like when I came to office, we came into office. Remember the mess we inherited,” Biden told the audience in Philadelphia. “Now look at where we are today.”

    To a roaring crowd, who repeatedly cheered “four more years,” the president touted several accomplishments, including the bipartisan infrastructure law, a coronavirus relief package, a bipartisan semiconductor chip manufacturing law and the recently negotiated debt ceiling deal that helped avert a US default.

    Biden also criticized recent Republican tax proposals while describing what he called his middle-class vision for the American economy, referring to it several times as “Biden-omics.”

    Biden made only brief mention of Donald Trump, the current front-runner for the 2024 GOP presidential nomination, steering clear of the former president’s recent federal indictment and arraignment but hitting him on infrastructure.

    “Under my predecessor, infrastructure week became a punchline,” Biden said. “On my watch, we’re making infrastructure a decade headline.”

    First lady Jill Biden, who spoke shortly before her husband, highlighted the president’s optimism. Wearing a corsage to mark their 46th wedding anniversary Saturday, the first lady recalled how she met Biden following the death of his first wife and baby daughter in a tragic car accident that also injured his two sons.

    “What I love about Joe is that even though he has faced unimaginable tragedies, his optimism is undaunted,” Jill Biden said. “His strength is unshakeable.”

    She added that the president was “not done.”

    “He’s ready to finish the job,” she said. “He’s ready to win, and with your help, he will.”

    Though his economic wins were the centerpiece of Biden’s opening campaign event, polls show many voters give him poor marks for his handling of the economy, particularly as prices have soared post-pandemic. Recent figures have shown inflation easing, however, and fears of an imminent recession have faded.

    Biden has said more Americans will come to reward him for his economic stewardship once the benefits of some of his signature legislative achievements, including a new infrastructure law, begin taking hold.

    Labor groups that threw their backing behind Biden ahead of his speech include the AFL-CIO, which said it was the earliest point in a presidential election cycle it had ever endorsed a candidate.

    “There’s absolutely no question that Joe Biden is the most pro-union president in our lifetimes,” said AFL-CIO President Liz Shuler. “From bringing manufacturing jobs home to America to protecting our pensions and making historic investments in infrastructure, clean energy and education, we’ve never seen a president work so tirelessly to rebuild our economy from the bottom up and middle out.”

    Supporters cheer before Biden speaks at the Pennsylvania Convention Center.

    Biden, who made his first stop after announcing his reelection bid a legislative conference for North America’s Building Trades Unions in Washington, has long relied on union support for his political ambitions.

    “I’m more honored by your endorsement than you can imagine – coming this early, it’s going to make a gigantic difference in this campaign,” Biden said during Saturday’s event in Philadelphia, where he called himself “the most pro-union president in American history.”

    Not all unions have thrown their support behind Biden’s reelection bid. The powerful United Auto Workers said last month it was holding off on endorsing Biden, citing concerns over his policies that would encourage a transition to electric vehicles, according to a memo from the union.

    The UAW has more than 400,000 members, and Biden has touted its support in the past. Last year he called American autoworkers “the most skilled autoworkers in the world.” The group’s membership is mostly concentrated in Michigan, a presidential election battleground.

    Biden also rankled union members last year when he signed legislation that averted a nationwide rail strike – a step he said was necessary to prevent a stoppage of important freight movement.

    Biden’s campaign has leaned into his economic record, including releasing a 60-second ad titled “Backbone” last month. The spot struck a populist tone, mixing audio of the president speaking about “investing in places and people that have been forgotten” and a narrator ticking through the administration’s work to boost infrastructure and manufacturing in the country.

    “Joe Biden’s building an economy that leaves no city, no town, no American behind,” the narrator says.

    This story has been updated with additional information.

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  • Here’s how much each state will get in the $42.5 billion broadband infrastructure plan | CNN Business

    Here’s how much each state will get in the $42.5 billion broadband infrastructure plan | CNN Business

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    Washington
    CNN
     — 

    The Biden administration on Monday outlined how states across the country will be receiving billions of dollars in federal funding for high-speed internet access, highlighting the US government’s push to bring connectivity to more Americans and to close the digital divide.

    More than $42 billion from the 2021 bipartisan infrastructure law will be distributed to US states and territories for building internet access, the White House said — with Texas eligible for the largest award of more than $3.3 billion, followed by California, which could receive more than $1.8 billion.

    “We’re talking today about a major investment that we’re making in affordable, high-speed internet, all across the country,” Biden said in a speech Monday, describing internet access as a critical economic resource allowing children to do their homework, for workers to find jobs and for patients to access health care.

    “I’ve gotten letters and emails from across the country from people who are thrilled that after so many years of waiting, they are finally going to get high-speed internet,” Biden said, citing one message he received from an Iowa woman who described the development as “the best thing that’s happened in rural America since the Rural Electrification Act,” referring to the push under President Franklin Delano Roosevelt to bring electricity to farms and ranches nationwide.

    All US states and territories have been awarded at least some funding, starting with the US Virgin Islands, which is eligible for $27 million under the initiative known as the Broadband Equity, Access, and Deployment (BEAD) program.

    The BEAD program marks one of the largest-ever infusions of federal money for bringing disconnected households and businesses online. And it reflects months of work by the US government to design new and updated broadband maps showing which areas of the country remain unserved or under-served.

    Finalized by the Federal Communications Commission last month, the new maps show that 7% of US households and businesses, representing 8.5 million physical locations and tens of millions of individual Americans, do not have broadband internet access, which is defined as internet download speeds of at least 25 megabits per second. The new maps provide information about internet connectivity at a granular level, whereas previous maps assessed connectivity only at a census-block level. The older maps also considered a census block to be served if just one household in that block had broadband access, even if many of its surrounding neighbors did not — leaving many Americans to report that they had no high-speed internet even when the official maps claimed that they did.

    The updated maps allowed the US government to calculate which states had the greatest need for broadband funding and to distribute the infrastructure law’s resources accordingly. States and territories may begin applying for the funds as soon as July 1, the White House said. After the applications are approved by the Commerce Department, state officials will gain access to at least 20% of their eligible awards.

    Under the infrastructure law, US states had been guaranteed at least $100 million in BEAD funding, while US territories were promised at least $25 million.

    Nineteen states received more than $1 billion in the final allocation, the White House said, adding that the 10 states receiving the most funding were Alabama, California, Georgia, Louisiana, Michigan, Missouri, North Carolina, Texas, Virginia and Washington.

    And it complements another $23 billion across five separate broadband access programs included in the legislation, such as a program specifically aimed at Tribal connectivity and another for low-income households. And it follows a $25 billion investment under the American Rescue Plan, the 2021 Covid-19 stimulus package.

    Monday’s announcement marked the launch of a three-week nationwide tour by President Joe Biden and other White House officials to tout the administration’s economic plan.

    Here’s how much each state received:

    • Alabama: $1,401,221,901.77
    • Alaska: $1,017,139,672.42
    • Arizona: $993,112,231.37
    • Arkansas: $1,024,303,993.86
    • California: $1,864,136,508.93
    • Colorado: $826,522,650.41
    • Connecticut: $144,180,792.71
    • Delaware: $107,748,384.66
    • District of Columbia: $100,694,786.93
    • Florida: $1,169,947,392.70
    • Georgia: $1,307,214,371.30
    • Hawaii: $149,484,493.57
    • Idaho: $583,256,249.88
    • Illinois: $1,040,420,751.50
    • Indiana: $868,109,929.79
    • Iowa: $415,331,313.00
    • Kansas: $451,725,998.15
    • Kentucky: $1,086,172,536.86
    • Louisiana: $1,355,554,552.94
    • Maine: $271,977,723.07
    • Maryland: $267,738,400.71
    • Massachusetts: $147,422,464.39
    • Michigan: $1,559,362,479.29
    • Minnesota: $651,839,368.20
    • Mississippi: $1,203,561,563.05
    • Missouri: $1,736,302,708.39
    • Montana: $628,973,798.59
    • Nebraska: $405,281,070.41
    • Nevada: $416,666,229.74
    • New Hampshire: $196,560,278.97
    • New Jersey: $263,689,548.65
    • New Mexico: $675,372,311.86
    • New York: $664,618,251.49
    • North Carolina: $1,532,999,481.15
    • North Dakota: $130,162,815.12
    • Ohio: $793,688,107.63
    • Oklahoma: $797,435,691.25
    • Oregon: $688,914,932.17
    • Pennsylvania: $1,161,778,272.41
    • Rhode Island: $108,718,820.75
    • South Carolina: $551,535,983.05
    • South Dakota: $207,227,523.92
    • Tennessee: $813,319,680.22
    • Texas: $3,312,616,455.45
    • Utah: $317,399,741.54
    • Vermont: $228,913,019.08
    • Virginia: $1,481,489,572.87
    • Washington: $1,227,742,066.30
    • West Virginia: $1,210,800,969.85
    • Wisconsin: $1,055,823,573.71
    • Wyoming: $347,877,921.27
    • American Samoa: $37,564,827.53
    • Guam: $156,831,733.59
    • Northern Mariana Islands: $80,796,709.02
    • Puerto Rico: $334,614,151.70
    • U.S. Virgin Islands: $27,103,240.86

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  • What is Threads? Here’s what you need to know about the potential ‘Twitter Killer’ | CNN Business

    What is Threads? Here’s what you need to know about the potential ‘Twitter Killer’ | CNN Business

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    New York
    CNN
     — 

    Facebook-parent Meta on Wednesday officially launched its Twitter competitor, Threads, after first confirming its plans for the app just three months ago.

    Threads is already off to a strong start: the app received 30 million sign-ups as of Thursday morning, according to the company, including a large number of brands, celebrities, journalists and many other prominent accounts.

    The mood on Threads Wednesday night felt a bit like the first day of school, with early adopters rushing to try out the app and write their first posts — and some questioning whether the app could end up being the “Twitter killer.” As of Thursday morning, Threads was the top free app on Apple’s App Store and a top trending topic on Twitter.

    Threads could pose a serious threat to Twitter, which has faced backlash since Elon Musk took over the platform in October 2022 and has run it with a fly-by-the-seat-of-your-pants approach. But Twitter has become particularly vulnerable in recent days, angering users over a temporary limit on how much content users can view each day. And for Meta, Threads could further expand its empire of popular apps and provide a new platform on which to sell ads.

    Here is everything we know so far about Meta’s Threads:

    Threads is a new app from the parent company of Facebook, Instagram and WhatsApp. The platform looks a lot like Twitter, with a feed of largely text-based posts — although users can also post photos and videos — where people can have real-time conversations.

    Meta said messages posted to Threads will have a 500-character limit. Similar to Twitter, users can reply to, repost and quote others’ Threads posts. But the app also blends Instagram’s existing aesthetic and navigation system, and offers the ability to share posts from Threads directly to Instagram Stories.

    Thread accounts can also be listed as public or private. Verified Instagram accounts are automatically verified on Threads.

    “The vision for Threads is to create an option and friendly public space for conversation,” Meta CEO Mark Zuckerberg said in a Threads post following the launch. “We hope to take what Instagram does best and create a new experience around text, ideas, and discussing what’s on your mind.”

    Some users did experience occasional glitches and issues getting content to load in the early hours after Threads launched, but that is to be expected when millions of users are joining and using an app at once.

    Users sign up through their Instagram accounts and keep the same username, password and account name, although they can edit their bio to be unique to Threads. Users can also import the list of accounts they follow directly from Instagram, making it super easy to get up and running on the app.

    But it’s not quite so easy to leave Threads. While users can temporarily deactivate their profiles via the settings section on the app, the company says in its privacy policy that “your Threads profile can only be deleted by deleting your Instagram account.” Some users have also raised concerns about the amount of data that the Threads, like Instagram, can collect about users, including location, contacts, search history, browsing history, contact info and more, according to the Apple App Store.

    Threads is available in 100 countries and more than 30 languages via Apple’s iOS and Android, according to the company.

    Threads is just the latest platform launched in recent months in hopes of unseating Twitter as the go-to app for real-time, public conversations. But it may have the greatest chance at success.

    Many Twitter users have expressed desire for an alternative since Musk took over the platform late last year. Frequent technical issues and policy changes have sent some noteworthy Twitter users heading for the exits.

    Meta has at least one significant leg up on Twitter: the size of its existing user base. Meta is hoping to capture at least some of its more than 2 billion global active Instagram users with the new app. That’s compared to Twitter’s active user base, which is somewhere around 250 million.

    “It’ll take some time, but I think there should be a public conversations app with 1 billion+ people on it,” Zuckerberg said in a Threads post. “Twitter has had the opportunity do this but hasn’t nailed it. Hopefully we will.”

    In a tweet on Thursday, Twitter’s new CEO Linda Yaccarino appeared to acknowledge the rival app’s launch, calling Twitter “irreplaceable.”

    “We’re often imitated – but the Twitter community can never be duplicated,” she said.

    Meta’s existing scale and infrastructure could play to its advantage. Whereas many of the other Twitter competitors rolled out in recent months have required users to join waitlists or receive invitations to sign up, only to have to work to recreate their network on the new site, Threads makes it remarkably easy for users to get started.

    But Instagram CEO Adam Mosseri noted in a video posted to the platform that the challenge for new social media platforms often is not getting users to sign up, but rather keeping them engaged long-term.

    In particular, Meta will have to work to prevent spam, harassment, conspiracy theories and false claims on Threads, issues that have caused many users to sour on Twitter. The new platform’s launch comes after Meta laid off more than 20,000 workers starting last November, including user experience, well-being, policy and risk analytics employees. It also comes as campaign season for the 2024 US Presidential election ramps up, with some experts warning of an incoming wave of misinformation. Meta says its Community Guidelines will apply to Threads, just like its other apps.

    For Meta, Threads could be a way of eking additional engagement time out of its massive existing user base.

    Although there are no ads on the platform just yet, Threads could also ultimately supplement Meta’s core advertising business. Meta’s ad business could use a boost after facing challenges from a broad decline in the online ad market and changes to Apple’s app privacy practices, although, if Twitter’s history is any guide, the format is unlikely to attract as many ad dollars as Meta’s other platforms.

    For Zuckerberg, though, the real draw may be in attempting to best his rival, Musk, with whom he has in recent weeks been making plans to engage in a cage fight. Perhaps winning in the battle of social networks is even better.

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  • Laid-off Twitter Africa team ‘ghosted’ without severance pay or benefits, former employees say | CNN Business

    Laid-off Twitter Africa team ‘ghosted’ without severance pay or benefits, former employees say | CNN Business

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    Nairobi, Kenya
    CNN
     — 

    Former employees of Twitter Africa who were laid off as part of a global cost-cutting measure after Elon Musk’s acquisition have not received any severance pay more than seven months since leaving the company, several sources told CNN.

    In late May, the former employees, who were based in the Ghanaian capital Accra, accepted Twitter’s

    (TWTR)
    offer to pay them three months worth of severance, the cost of repatriating foreign staff and legal expenses incurred during negotiations with the company, but they have not received the money or any further communication, the sources said.

    “They literally ghosted us,” one former Twitter Africa employee told CNN.

    “Although Twitter has eventually settled former staff in other locations, Africa staff have still been left in the lurch despite us eventually agreeing to specific negotiated terms.”

    The former employees say they reluctantly agreed to the severance package without benefits, even though it was less than what colleagues elsewhere received.

    “Twitter was non-responsive until we agreed to the three months because we were all so stressed and exhausted and tired of the uncertainty, reluctant to take on the extra burdens of a court case so we felt we had no choice but to settle,” another former employee told CNN.

    The former employees spoke to CNN on condition of anonymity because they said they were asked to sign non-disclosure agreements as part of their exit terms.

    According to Carla Olympio, an attorney who is representing the former employees, the last communication from Twitter or its lawyers was in May, shortly after settlement was agreed.

    CNN reached out to Twitter for comment on the status of the severance package for the former employees in the Ghana office but received an automated response – a poop emoji. It’s unclear whether Twitter still has a media relations department.

    In March, Musk tweeted that Twitter would respond to all press inquiries with the poop emoji. He completed a deal to buy the social media platform in October.

    CNN also asked Ghana’s Ministry of Employment and Labor Relations for comment. A spokesperson said they are investigating the claims.

    Whether Ghanaian authorities can compel Twitter to comply with the settlement is uncertain. The former employees and their attorney say the offer was never finalized.

    The dozen or so team members were laid off just four days after the social network opened a physical office in Accra last November.

    Some of them said they had moved to Ghana from other African nations, and depended on their jobs at Twitter to support their legal status in the country.

    “Unfortunately, it appears that after having unethically implemented their terminations in violation of their own promises and Ghana’s laws, dragging the negotiation process out for over half a year, now that we have come to the point of almost settlement, there has been complete silence from them for several weeks,” Olympio said.

    Twitter and Musk face multiple lawsuits where plaintiffs are claiming the company has failed to pay former staffers what they are owed.

    Last week, a former US employee filed a proposed class action lawsuit claiming the company didn’t pay the full amount of severance benefits it promised last November prior to mass layoffs.

    The plaintiff said Twitter promised senior employees severance of six months of base pay plus one week for every year of service, in addition to other benefits. Instead, the plaintiff said they received a total of three months of pay, according to the lawsuit. In response to a request for comment on the lawsuit, Twitter sent CNN an automated poop emoji.

    In April, Musk told the BBC more than 6,000 people had been laid off since he completed his acquisition of the company in late October.

    “We’re exploring our options with respect to causes of action against Twitter in various jurisdictions including Ghana,” Olympio told CNN.

    Twitter did not open negotiations with the African team until after CNN reported in November that they had been offered separation terms that differed from those offered to departing staff in Europe and North America.

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  • Meta’s Threads app rolls out first big batch of updates | CNN Business

    Meta’s Threads app rolls out first big batch of updates | CNN Business

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    New York
    CNN
     — 

    Meta’s Twitter rival app Threads on Tuesday rolled out its first major batch of updates since its launch two weeks ago as it works to maintain momentum.

    The new features include a translation button and a tab on users’ activity feed dedicated to showing who’s followed them, according to a post from Cameron Roth, a software engineer working on Threads.

    All new features should be available to iOS Threads users by the end of Tuesday, Roth said.

    Threads users have been clamoring for updates since its launch. The new app attracted over 100 million user sign-ups in less than a week, but it still lacks many of the features popular on Twitter and other platforms, including direct messaging and a robust search function.

    User engagement on Threads has dipped since its first week, according to web traffic analysis firm Similarweb. And Meta executives have teased plans to improve the app in hopes of getting users to keep coming back.

    “Early growth was off the charts, but more importantly 10s of millions of people now come back daily … The focus for the rest of the year is improving the basics and retention,” Meta CEO Mark Zuckerberg said in a Threads post Monday.

    Tuesday’s updates also include the ability to subscribe and receive notifications from accounts a user doesn’t follow and a “+” button that lets users follow new accounts from the replies on a post, as well as bug fixes and other improvements.

    Instagram head Adam Mosseri, who is overseeing Threads, has also hinted at plans to introduce a desktop version of the app as well as a feed of only accounts a user follows and an edit button.

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  • TikTok brings in text posts to rival Elon Musk’s X | CNN Business

    TikTok brings in text posts to rival Elon Musk’s X | CNN Business

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    London
    CNN
     — 

    TikTok will now allow users to post text-only content for the first time in a challenge to Elon Musk’s beleaguered X, formerly known as Twitter.

    Announcing the new post format Monday, the video streaming platform said it would broaden “options for creators to share their ideas and express their creativity.”

    “With text posts, we’re expanding the boundaries of content creation for everyone on TikTok, giving the written creativity we’ve seen in comments, captions, and videos a dedicated space to shine,” the company said in a statement.

    Users are now able to share “stories, poems, recipes, and other written content,” which can be customized by adding sound, stickers and background colors, among other features.

    In perhaps the most direct challenge to the X platform, text posts on TikTok will allow users to tag other accounts and add hashtags that relate to trending topics.

    The latest move by TikTok, which is owned by China’s ByteDance, may prove to be another knock for Musk, whose takeover of X in October has resulted in mass layoffs, a huge drop in advertising revenue and controversial changes to the platform’s verification policy.

    Earlier this month, Facebook’s parent company, Meta, launched Threads, a rival social media site. Threads surpassed 100 million user sign-ups in its first week.

    Musk re-branded Twitter to X Monday, giving the platform a new website domain and logo.

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  • Former Twitter executives sue company to recover over $1 million in legal fees | CNN Business

    Former Twitter executives sue company to recover over $1 million in legal fees | CNN Business

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    Washington
    CNN
     — 

    Former senior executives of Twitter have sued the company in an attempt to recover more than $1 million in legal expenses incurred by responding to shareholder lawsuits, federal investigations and a congressional hearing, according to a complaint filed Monday in Delaware Chancery Court.

    The lawsuit by former Twitter CEO Parag Agrawal, former chief legal officer Vijaya Gadde and former chief financial officer Ned Segal alleges that Twitter has failed to reimburse them for lawyers’ fees in accordance with prior agreements with the company. Elon Musk fired the executives immediately after completing his acquisition of the company.

    Twitter, which cut much of its public relations team last year, did not immediately respond to CNN’s request for comment. The complaint was first reported by The New York Times.

    According to exhibits filed with the complaint, Gadde alone spent more than $1 million preparing for her testimony in February before the House Oversight Committee, when the panel held a hearing focused on allegations that Twitter censored conservative speech.

    The complaint also describes legal fees linked to probes by the Securities and Exchange Commission and the Justice Department, though without disclosing many specifics of the investigations. The references to federal investigations underscore the continuing legal risk for Twitter under Musk, who is simultaneously struggling to shore up company finances while pushing a skeleton crew to make significant changes to the product.

    The SEC has previously probed Musk’s investment in and deal to buy Twitter, including his apparent delay in disclosing his large ownership stake in the social media company. And last month, the Federal Trade Commission acknowledged a wide-ranging investigation into Twitter’s privacy practices. The Justice Department has not previously confirmed any investigation into the company.

    The lawsuit outlines some details about the DOJ and SEC probes. It claims that Agrawal and Segal first began receiving requests from US officials around July of last year. Agrawal continued to field requests through the fall and after he stepped down from Twitter, according to the complaint. And late last year, it said, the Justice Department contacted Agrawal and Segal’s attorneys about multiple investigations into Twitter.

    Letters to Twitter seeking reimbursement for the legal expenses were ignored for months, according to the complaint. In March, the company allegedly responded by acknowledging the requests for reimbursement, but took no action to pay. As of Monday, the executives still have not recovered the fees, the complaint said.

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