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  • Chinese apps remove ChatGPT as global AI race heats up | CNN Business

    Chinese apps remove ChatGPT as global AI race heats up | CNN Business

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    Hong Kong
    CNN
     — 

    Several popular Chinese apps have removed access to ChatGPT, the artificial intelligence chatbot that has taken the world by storm even as major Chinese tech companies race to develop their own equivalent.

    ChatGPT, developed by the American research lab OpenAI, is not officially available in China, but several apps on the Chinese social media platform WeChat had previously allowed access to the chatbot without the use of a VPN or foreign mobile number.

    Those doors now appear shut. Earlier this week, the apps ChatGPTRobot and AIGC Chat Robot said their programs had been suspended due to “violation of relevant laws and regulations,” without specifying which laws.

    Two other apps, ChatgptAiAi and Chat AI Conversation, said their ChatGPT services went offline due to “relevant business changes” and policy changes.

    The app Shenlan BL was even more vague, citing “various reasons” for the shutdown.

    Though it’s unclear what prompted these closures, there are other signs China may be souring on ChatGPT. On Monday, state-run media released a video claiming the chatbot could be used by US authorities to “spread disinformation and manipulate public opinion,” pointing to its responses regarding Xinjiang as supposed evidence of bias.

    When prompted on Xinjiang, ChatGPT describes the Chinese government’s alleged human rights abuses against ethnic minorities in the far western region, including mass detentions and forced labor. Beijing has repeatedly denied these accusations, claiming detention camps are “vocational education and training centers” that have since been dismantled.

    Other recent state media articles have voiced criticism and skepticism toward ChatGPT, with China Daily declaring that its rise highlights the need for “strict regulations.”

    Several Chinese tech companies saw their shares drop on Thursday after news spread that WeChat apps had removed ChatGPT services. Beijing Haitian Ruisheng Science Technology, which develops and produces AI data products, closed 8.4% lower.

    Meanwhile, Hanwang Technology and Beijing Deep Glint Technology, both developers of AI products and services, closed 10% and 5.5% lower respectively.

    ChatGPT burst onto the scene in December, quickly going viral thanks to its ability to provide lengthy, thorough — though sometimes inaccurate — responses to questions and prompts.

    Since its release, the tool has been used to write articles for at least one news publication, drafted research paper abstracts that fooled some scientists and even passed graduate-level law and business exams (albeit with low marks).

    It has also prompted alarm about its unknown long-term consequences, such as its impact on education and students’ ability to cheat on assignments.

    Despite these concerns, the success of ChatGPT has spurred a global AI race.

    Microsoft plans to invest billions in the San Francisco-based OpenAI and unveiled its AI-powered Bing chatbot last week, though it made headlines for veering into darker, sometimes disturbing conversation. Earlier this month, Google announced it will soon roll out Bard, its own answer to ChatGPT.

    China’s government has previously sought to restrict major Western websites and apps, such as Google, Facebook and Amazon, leading to accusations from some of digital protectionism.

    In the absence of foreign competition within the domestic market, Chinese tech companies have since grown into major international players — many of which are now revving their gears with an eye toward AI.

    In early February, Chinese behemoth Alibaba said it was testing its own ChatGPT-style tool, though it didn’t provide details on when it would launch.

    A team at China’s Fudan University developed their own version called MOSS, which instantly went viral, causing the platform to crash this week due to too many users.

    And on Wednesday, tech giant Baidu said its AI chatbot ERNIE Bot, slated for a March release, will be used across various platforms such as its search engine, voice assistant for smart devices and even its autonomous driving technology.

    The rollout will “create a new entry point for the next-generation internet,” Baidu CEO Robin Li said in an earnings call, adding that the company expects “more and more business owners and entrepreneurs to build their own models and applications on our AI Cloud.”

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  • Microsoft enters 10-year agreement with Nvidia and Nintendo in fight to save Activision deal | CNN Business

    Microsoft enters 10-year agreement with Nvidia and Nintendo in fight to save Activision deal | CNN Business

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    CNN
     — 

    Microsoft announced it has agreed to partnerships with Nvidia and Nintendo as it tries to convince European Union officials to approve its $69 billion purchase of Activision Blizzard — the company behind the popular game franchise Call of Duty.

    Microsoft President Brad Smith had a closed-door meeting Tuesday with EU regulators and competitors in Brussels to address concerns that its acquisition of Activision Blizzard could hurt competition in the video game industry. The deal has also come under scrutiny from regulators in the United States and the United Kingdom.

    Microsoft

    (MSFT)
    said that it has entered into a 10-year partnership with Nvidia to bring Xbox PC games to Nvidia’s cloud gaming service. In a statement, the software giant said the partnership “resolves Nvidia’s concerns with Activision Blizzard. Nvidia therefore is offering its full support for regulatory approval of the acquisition.”

    Microsoft also revealed it has finalized a 10-year agreement to bring the latest version of “Call of Duty” to the Nintendo platform once the merger with Activision is completed.

    Smith told CNN’s Richard Quest on Tuesday that “a lot changed today because Microsoft has announced two agreements that together will bring Call of Duty, the game that everyone has been talking about, to 150 million more people on Nintendo devices and Nvidia’s cloud streaming services.” He went on to say these two deals address the concern that Call of Duty will be less available than it is today and will be more available instead due to these two binding agreements.

    “We’re really down to one principal company that is objecting to this deal, and that’s Sony, and we’ve made clear that we’re happy to enter a 10-year agreement with Sony and we’re prepared to enter regulatory obligations as well, whether it’s London or Brussels or Washington,” Smith said. “So, in addition to a contract, we’d have a duty under the law.”

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  • This program is using VR training to help solve the nationwide mechanic shortage | CNN Business

    This program is using VR training to help solve the nationwide mechanic shortage | CNN Business

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    CNN
     — 

    The first tool that mechanic trainees at Maryland’s Vehicles for Change program pick up is not a wrench, but a pair of virtual reality goggles.

    First, students watch an instructor virtually demonstrate a skill; then they follow prompts to complete a procedure themselves in VR. After that, students work through the checklist in VR without prompting – all before practicing on an actual car.

    “We can have three people actually doing a live instruction of an oil change while I have three other people simultaneously learning that same lesson in the headset – and it’s only one instructor necessary,” Geoff Crawford, vice president of virtual reality at non-profit Vehicles for Change, told CNN.

    The virtual-first training program is an unconventional solution to a real-world problem: a significant shortage of qualified automotive technicians. Nationwide, retirements and business growth create 76,000 mechanic jobs to fill every year, but 37,000 of those jobs go unfilled, according to National Automobile Dealers Association estimates. In Maryland alone, Crawford said a recent online search showed 2,600 mechanic jobs posted.

    The impact of this shortage extends far beyond the repair shops looking to hire employees. Trade groups say the lack of skilled workers in garages is driving up repair costs, delays and hurting those who need their cars fixed promptly. But Crawford is optimistic VR can help ease this bottleneck.

    “It’s going to expedite the process of getting folks entry level, ready to come into the garages,” he said.

    As VR technology has gotten better and cheaper, it has opened up opportunities for use in educational settings. In the early days of the pandemic, doctors and nurses used VR to train for treating patients with Covid-19. Fire departments have used VR to train firefighters without needing a blaze. And some schools have used VR to expand the classroom beyond its physical walls, particularly as demand for remote education exploded during the pandemic.

    Martin Schwartz, the president of Vehicles for Change, said the virtual automotive program was designed to address another problem, too: limited job options for former prisoners.

    “One of the problems that we have in our prisons across the country is we’re really not providing people with a skill when they leave prison,” Schwartz told CNN.

    Released felons often have probation or parole requirements to meet and costs to pay, but have difficulty finding jobs because of “a big sign on their chest,” Schwartz said. But the automotive world is “a little bit more lenient and is willing to hire people with a criminal background and you can make quite a living.”

    Marcus Butler started his VR training as part of a work release program. As he wraps up an eight-year sentence for armed robbery, Butler said he is thankful to have a career prospect on the other side.

    “I have a trade of skill that is with me,” he said. “I learned it, I know it, and no matter where I go, there’s cars everywhere. I’ll always have a job.”

    Schwartz wants to grow the program and make it available at prisons and trade schools. His goal is 20 new sites in the next five years.

    “This is number one, the wave of the future,” he said.

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  • The online shopping upstart that’s quietly become the number one app in the US | CNN Business

    The online shopping upstart that’s quietly become the number one app in the US | CNN Business

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    Hong Kong
    CNN
     — 

    A new online shopping platform linked to one of China’s top retailers has quickly become the most downloaded app in the United States, surpassing Amazon and Walmart. Now it’s looking to capitalize from an appearance on America’s biggest stage.

    Temu, a Boston-based online retailer that shares the same owner as Chinese social commerce giant Pinduoduo, made its Super Bowl debut on Sunday.

    Temu, which runs an online superstore for virtually everything — from home goods to apparel to electronics — unveiled a commercial during the game that encouraged consumers to “shop like a billionaire.”

    The pitch? You don’t have to be one.

    “Through the largest stage possible, we want to share with our consumers that they can shop with a sense of freedom because of the price we offer,” a Temu spokesperson told CNN in a statement.

    The 30-second spot shows the company’s proposition to users: Feel like you’re splurging by buying lots of stuff cheaply. A woman’s swimsuit on Temu costs just $6.50, while a pair of wireless earphones is priced at $8.50. An eyebrow trimmer costs 90 cents.

    These surprisingly low prices — by Western standards, at least — have drawn comparisons to Shein, the Chinese fast fashion upstart that also offers a wide selection of inexpensive clothing and home goods, and has made significant inroads into markets including the United States.

    Shein is considered one of Temu’s competitors, along with US-based discount retailer Wish and Alibaba’s AliExpress, according to Coresight Research.

    Temu, pronounced “tee-moo,” was launched last year by PDD, its US-listed parent company formerly known as Pinduoduo. The company officially changed its name just this month.

    PDD’s subsidiary Pinduoduo is one of China’s most popular e-commerce platforms with approximately 900 million users. It made its name with a group-buying business model, allowing people to save money by enlisting friends to buy the same item in bulk.

    On its website, Temu says it uses its parent company’s “vast and deep network … built over the years to offer a wide range of affordable quality products.”

    Since its rollout in September, the application has been downloaded 24 million times, racking up more than 11 million monthly active users, according to Sensor Tower.

    In the fourth quarter of last year, US app installations for Temu exceeded those for Amazon

    (AMZN)
    , Walmart

    (WMT)
    and Target

    (TGT)
    , according to Abe Yousef, a senior insights analyst at the analytics firm Sensor Tower.

    “Temu soared to the top of both US app store charts in November, where the app still holds the top position now,” he told CNN, referring to iOS and Android mobile app stores.

    Yousef said the company had been particularly successful at acquiring new users by offering extremely low prices and in-app flash deals, such as 89% off certain items.

    The firm is already eyeing new territory. This month, Temu said on Twitter that it plans to expand to Canada.

    Michael Felice, an associate partner at management consulting firm Kearney, said Temu stood out simply by selling products without high markups.

    “Temu might be exposing a white space in the market wherein brands have been producing at extreme low cost, and along the value chain there’s been so much bloated cost passed on for margin,” he told CNN.

    “That said, American consumers might not even be ready to accept some of these price points … There’s always the question, ‘is it too cheap to be good?’”

    Deborah Weinswig, CEO of Coresight Research, has cautioned that it may be too early to tell whether Temu will be able to maintain those extremely low prices, free shipping and other perks.

    “Temu aims to continue to experiment in marketing and offerings, which is possible thanks to its resource-rich parent company,” she wrote in a report.

    Its launch, she said, “comes at an opportune moment, as consumers search for value amid still-elevated inflation and a degree of economic uncertainty.”

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  • Twitter is stumbling. Some ex-employees are launching rivals | CNN Business

    Twitter is stumbling. Some ex-employees are launching rivals | CNN Business

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    New York
    CNN
     — 

    After Sarah Oh lost her job as a human rights advisor at Twitter late last year in the first round of layoffs following Elon Musk’s chaotic acquisition of the company, she decided to join a friend in building a rival service.

    With Gabor Cselle, who previously worked at Twitter and Google, she launched T2, currently available in beta. Like Twitter, it offers a social feed of posts with 280-character limits. But the key selling point, according to Oh, is its focus on safety.

    “We really do want to create an experience that allows people to share what they want to share without fearing risk of things like abuse and harassment, and we feel like we’re really well positioned to deliver on that,” Oh told CNN.

    In the months since Musk completed his takeover, a small but growing number of services have launched or gained traction by appealing to users who are uncomfortable with the billionaire’s decisions to slash Twitter’s staff, rethink content moderation policies and reinstate numerous incendiary accounts that were previously banned, among other moves.

    The list of newer entrants in the markets includes apps like T2 and Spill created by former Twitter employees, a startup backed by one of Musk’s Twitter investors, and a service from former Twitter CEO Jack Dorsey. While some apps like T2 strongly resemble Twitter, others take a different approach.

    Last month, for example, the founders of Instagram announced Artifact, “a personalized news feed” powered by artificial intelligence, a description that quickly earned it comparisons to Twitter. In CNN’s recent test of the app, however, it resembled news reader applications like Apple News or the defunct Google Reader. Artifact displayed popular articles from large media organizations and smaller bloggers in a main feed, tailored to users based on their activity and selected interests.

    But all of these apps appear to be vying for the opportunity to scratch the itch users may feel for a news feed that isn’t Twitter — at least for as long as that itch lasts.

    “Something that we’ve heard a lot from people who are moving over from Twitter, either partially or fully, is that it is just for them a nicer experience overall,” said Jae Kaplan, co-founder of Anti Software Software club, the group that develops Cohost, a text-based social media feed similar to Twitter. The service launched publicly in June of last year, after Musk offered to buy Twitter. In November, after Musk completed the takeover, the platform saw a surge in activity, adding 80,000 users within 48 hours.

    “People have been referring to us when they do as a Twitter alternative, which I think is an important distinction from a Twitter replacement,” Kaplan said.

    Replacing Twitter, with its robust network of journalists, politicians and entertainers and sizable audience of users obsessed with real-time news, may be a challenge. While apps like Cohost have seen renewed momentum, their audiences remain a small fraction of the size of Twitter, which had more than 200 million daily active users as of last year.

    Cohost currently has 130,000 users, only 20,000 of which are what Cohost considers active users, according to Kaplan. T2 has a waitlist in the five digits, according to Oh, who says that number continues to grow. Mastodon, the most high-profile recent Twitter rival, hit 2.5 million users in November, but it has since declined to 1.4 million users, in a possible cautionary tale to other services.

    “The incumbent has the advantage of scale, and even in a situation where you have kind of a polarizing figure like Musk take over Twitter, people are realizing that the newer platforms are not nearly as effective from a one-to-many, getting your message out there,” said Tom Forte, a senior research analyst at D.A. Davidson. “Despite the fact that there may be disgruntled consumers, they’re still tweeting.”

    In November, shortly after taking over the company, Musk repeatedly claimed Twitter continued to hit “all-time high” user numbers despite the initial wave of users calling to abandon the social network. (As part of the acquisition, Musk took Twitter private and the company no longer reports user numbers in quarterly securities filings.)

    “If people leave, where do they go? By all accounts, there is no platform right now that is able to take on the function of Twitter, and nothing is really prepared for it,” said Karen North, a clinical professor at the USC Annenberg School for Communication and Journalism. “No platform has the global user base, representing people from all walks of life the way that Twitter does.”

    To complicate matters for rivals, some of the initial fury and media attention about Twitter under Musk has arguably faded in the months since the deal closed. Though controversy remains, many Twitter users may feel less urgency to jump ship today than in late October.

    Still, Mastodon founder Eugen Rochko is not worried.

    “A platform cannot continue to go viral perpetually,” Rochko recently told CNN about Mastodon’s sagging user numbers. “The cycle of media news and attention on social media just simply goes away after awhile, but behind it leaves organic growth which is what we had before November and which we still have now.”

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  • Super Bowl ad slams Tesla’s ‘Full Self-Driving’ tech | CNN Business

    Super Bowl ad slams Tesla’s ‘Full Self-Driving’ tech | CNN Business

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    New York
    CNN
     — 

    Electric carmaker Tesla will face a hit on Super Bowl Sunday, when an ad will play showing the alleged dangers of its Full Self-Driving technology.

    The commercial, which will be aired in Washington, DC, Austin, Tallahassee, Albany, Atlanta and Sacramento does not paint Tesla in the best light. The ad is part of a multimillion dollar advertising campaign by The Dawn Project. Its founder, Dan O’Dowd, is a California tech CEO who has dedicated millions of his own money (and a failed US Senate race) to the cause.

    The ad cost $598,000, a Dawn Project spokesperson told CNN.

    It shows a Tesla Model 3, which allegedly has the Full Self-Driving mode turned on, running over a child-sized dummy on a school crosswalk, and then a fake baby in a stroller, in a series of tests by the Dawn Project. In the ad, the car swerves into oncoming traffic, zooms past stopped school buses, and cruises through “do not enter” signs.

    “Tesla’s Full Self-Driving is endangering the public,” the ad said. “With deceptive marketing and woefully inept engineering.”

    The Dawn Project says it wants to make computer-controlled systems safer for humanity, shooting its own videos as tests of Tesla’s alleged design flaws. In August, O’Dowd published a video showing a Tesla plowing into child-sized mannequins. Some Tesla fans posted their own videos in defense, using their own dummies or even their own children – YouTube has taken down several test videos involving actual children, citing safety risks.

    O’Dowd received a cease and desist letter from Tesla over the video, claiming he and the Dawn Project were “disparaging Tesla’s commercial interests and disseminating defamatory information to the public.”

    O’Dowd responded to the cease-and-desist with a 1,736-word post in which he pushed back at the suggestion his posts were defamatory, defended his tests and returned barbs from Musk and some Tesla supporters.

    O’Dowd, who sold software to the military, is undertaking a campaign of millions of dollars to ban Tesla’s Full Self-Driving feature. He is running national ads and posting online videos displaying the possible dangers of Musk’s technology. He also ran an unsuccessful one-issue campaign for the US Senate on the same message.

    Though officially in beta mode, Full Self-Driving is available to any user in North America who wants to purchase the $15,000 feature.

    Tesla did not immediately respond to CNN’s request for comment. Tesla’s “Full Self-Driving” system is intended to someday work on city streets, but despite its wide rollout, is still officially in a developmental “beta” program. No car for sale on the market is yet able to drive itself.

    Autopilot is a suite of driver-assist features, while Full Self-Driving steers the car on city streets, but could also stop for traffic signals and make turns.

    Tesla contends it is not aware of any ongoing government investigation that has concluded any wrongdoing occurred, and said its Autopilot, with its automated steering designed to keep a car within a lane, is safer than normal driving.

    “Tesla’s reckless deployment of Full Self-Driving software on public roads is a major threat to public safety. Elon Musk has released software that will run down children in school crosswalks, swerve into oncoming traffic and hit a baby in a stroller to all Tesla owners in North America,” O’Dowd said in a statement.

    Tesla said it “has received requests from the Department of Justice for documents related to Tesla’s Autopilot and FSD features” in a January 31 public filing.

    Federal investigators are looking into a Musk tweet about disabling driver alerts on Tesla’s “Full Self Driving” driver assist system, joining several other National Highway Traffic Safety Administration probes.

    On December 31, Musk replied to a tweet by @WholeMarsBlog which said “users with more than 10,000 miles on FSD Beta should be given the option to turn off the steering wheel nag.”

    “Agreed, update coming in Jan,” Musk replied.

    The National Highway Traffic Safety Administration announced last summer it was escalating its Tesla probe to an “engineering analysis,” a step toward seeking a recall. NHTSA first investigated Tesla’s driver-assist technology after reports Autopilot-engaged vehicles were crashing into emergency vehicles stopped at the scene of earlier crashes.

    O’Dowd is the founder and CEO of Green Hills Software. Some of Musk’s defenders claim O’Dowd has a conflict of interest as one of its customers is Intel-owned Mobileye, which makes a computer chip to run driver-assisted software, the Washington Post reported.

    O’Dowd told the Washington Post Mobileye is one of his hundreds of customers and that his main motivation is safety.

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  • I tried Microsoft’s new AI-powered Bing. Here’s what it’s like | CNN Business

    I tried Microsoft’s new AI-powered Bing. Here’s what it’s like | CNN Business

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    Seattle
    CNN Business
     — 

    Microsoft’s Bing search engine has never made much of a dent in Google’s dominance in the more than 13 years since it launched. Now the company is hoping some buzzy artificial intelligence can win converts.

    Microsoft on Tuesday announced an updated version of Bing designed to combine the fun and convenience of OpenAI’s viral ChatGPT tool with the information from a search engine.

    Beyond providing a list of relevant links like traditional search engines, the new Bing also creates written summaries of the search results, chats with users to answer additional questions about their query and can write emails or other compositions based on the results. With the new Bing, for example, users can create trip itineraries, compile weekly meal plans and ask the chatbot questions when shopping for a new TV.

    This is the new era of search that Microsoft

    (MSFT)
    — which is investing billions of dollars in OpenAI — envisions, one where users are accompanied by a sort of “co-pilot” around the web to help them better synthesize information. The company is betting on the new technology to drive users to Bing, which had for years been an also-ran to Google Search. Microsoft

    (MSFT)
    also announced an updated version of its Edge web browser with the new Bing capabilities built in.

    The event comes as the race to develop and deploy AI technology heats up in the tech sector. Google on Monday unveiled a new chatbot tool dubbed “Bard” in an apparent bid to keep pace with Microsoft and the success of ChatGPT. Baidu, the Chinese search engine, also said this week it plans to launch its own ChatGPT-style service.

    The updated Bing and Edge launched to the public on a limited basis on Tuesday, and are set to roll out to millions of people for unlimited search queries in the coming weeks. I took Bing for a spin at a press event at Microsoft’s Redmond, Washington, headquarters Tuesday.

    The tool provides the sort of immediate gratification we now expect from the internet — rather than clicking through a bunch of links to suss out the answer to a question, the new Bing will do that work for you. But it’s still early days for the technology, which Microsoft says is still evolving.

    The homepage of the new Bing feels familiar: you can type a query into the search bar and it returns a list of links, images and other results like a typical search engine. But on the left side of the page are written summaries of the results, complete with annotations and links to the original information sources. The search field allows up to 2,000 characters, so users can type the way they’d talk, rather than having to think of the few correct search terms to use.

    Users can also click over to a “chat” page on Bing, where a chatbot can answer additional questions about their queries.

    I asked Bing to write me a five-day vegetarian meal plan. It returned a list of vegetarian meals for breakfast, lunch and dinner for Monday through Friday, such as oatmeal with fresh berries and lentil curry. I then asked it to write me a grocery list based on that meal plan, and it returned a list of all the items I’d need to buy organized by grocery store section.

    Based on my request, the Bing chatbot also wrote me an email that I could send to my partner with that grocery list, complete with a “Hi Babe” greeting and “XOXO” closing. It’s not exactly how I’d normally write, but it could save me time by giving me a draft to edit and then copy and paste into an email, rather than having to start from scratch.

    The generated portions of Bing have personality. When you ask the chatbot a question, it responds conversationally and sometimes with emojis, letting you know it’s happy to help or that it hopes you have fun on the trip you’re planning.

    With the new Edge browser, I asked the tool to summarize one of my articles, and then turn that into a social media post the length of a short paragraph with a “casual” tone that I could share on Twitter or LinkedIn.

    The new Bing is built in partnership with OpenAI — the company behind ChatGPT in which Microsoft has invested billions — on a more advanced version of the technology underlying the viral chatbot tool. Still, the new Bing has some of the quirks that the public version of ChatGPT is known for. For example, the same query may return different responses each time it’s run; this is in part just how the tool works, and in part because it’s pulling the most updated search results each time it runs.

    It also didn’t cooperate with some of my requests. After the first time it created a meal plan, grocery list and email with the list, I ran the same requests two more times. But the second and third time, it wouldn’t write the email, instead saying something like, “sorry, I can’t do that, but you can do it yourself using the information I provided!” The tool is also sensitive to the wording used in queries — a request to “create a vegetarian meal plan” provided information about how to start eating healthier, whereas “create a 5-day vegetarian meal plan” provided a detailed list of meals to eat each day.

    Even next-gen search technology isn’t immune to basic flubs. I can imagine using the tool ahead of an upcoming local election, to learn about who is running for office in my area, what their positions are and how and when to vote. But when I asked the chatbot, “when is the next election in Kings County, NY?” it returned information about the November election last year.

    The new Bing may also present some of the same concerns as ChatGPT, including for educators. I asked Bing’s chatbot to write me a 300-word essay about the major themes of the book “Pride and Prejudice” and, within less than a minute, it had pumped out 364 words on three major themes in the novel (although some of the text sounded a bit repetitive or wonky). Per my request, it then revised the essay as if it was written by a fifth grader.

    The chatbot tool has feedback buttons so users can indicate whether its answers were helpful or not, and users can also chat directly with the tool to tell it when answers were incorrect or unhelpful, the company says.

    “We know we won’t be able to answer every question every single time, … We also know we’ll make our share of mistakes, so we’ve added a quick feedback button at the top of every search, so you can give us feedback and we can learn,” Yusuf Mehdi, Microsoft’s vice president and consumer chief marketing officer, said in a presentation.

    With some controversial search topics, it appears the new Bing chatbot simply refuses to engage. For example, I asked it, “Can you tell me why vaccines cause autism?” to see how it would react to a common medical misinformation claim, and it responded: “My apologies, I don’t know how to discuss this topic. You can try learning more about it on bing.com.” The same query on the main search page returned more standard search results, such as links to the CDC and the Wikipedia page for autism.

    Likewise, it would not return a chatbot request for how to build a pipe bomb, instead saying in its answer, “Building a pipe bomb is a dangerous and illegal activity that can cause serious harm to yourself and others. Please do not attempt to do so.” However, one of the links provided in the annotation of its answer brought me to a YouTube video with apparent instructions for building a pipe bomb.

    Microsoft says it has developed the tool in keeping with its existing responsible AI principles, and made efforts to avoid its potential misuse. Executives said the new Bing is trained in part by sample conversations mimicking bad actors who might want to exploit the tool.

    “With a technology this powerful I also know that we have an even greater responsibility to make sure that it’s developed, deployed and used properly,” said responsible AI lead Sarah Bird.

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  • Hogwarts Legacy breaks record before official release, despite controversy | CNN Business

    Hogwarts Legacy breaks record before official release, despite controversy | CNN Business

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    New York
    CNN
     — 

    The world of Harry Potter is getting new life.

    Hogwarts Legacy – the new open-world video game by Avalanche and Warner Bros. Discovery, CNN’s parent company, will be released Friday, to much anticipation.

    The single-player game has been five years in the making — experts put its budget at $150 million. The game already broke a record on Twitch for being the most-watched single-player game, played by streamers who got the game early. And it’s the No. 1 pre-sale this week on gaming platform Steam.

    “Open world style games are a really a big deal in the games industry,” said Joost van Dreunen, an adjunct professor at New York University’s Stern School of Business who was formerly CEO of games market research firm Super Data Research. “The expectations are quite high not just from the consumers, but also from the game makers themselves.”

    Warner Bros. has had 20 years of experience putting out Harry Potter video games — but those were based on the movies. Not every game was a blockbuster hit, despite the fandom around the Harry Potter franchise.

    Hogwarts Legacy is based on Harry Potter but is set in the late 1800s, well before the action in the Harry Potter books take place, and opens the Harry Potter World beyond Hogwarts Castle. Players are witch or wizard avatars that complete missions to gain skills such as flying on a broom.

    “They definitely put out some big titles and worked with some big franchises, but their games have been hit and miss,” Dan Martin, general manager at videogamesnewyork says of the Warner Bros. games.

    The game’s release has been delayed twice — building excitement from Potter fans but then fizzling. Videogamesnewyork, a New York City store that sells modern and retro video games, is ordering just enough games to their store based on pre-orders.

    “We’re not over-ordering or under ordering. Only because we don’t know what to expect,” said Martin.

    Part of the game’s expectation is based on controversy surrounding Harry Potter’s creator — J.K. Rowling. The author has repeatedly made anti-trans comments, and some of the movies’ actors have spoken out against them. Some gamers also are boycotting Hogwarts Legacy over the controversy.

    “It’s not a commercial risk so much as is a cultural one,” van Dreunen said of the game’s release.

    The game features a trans character, a first for the franchise. Though the Hogwarts Legacy character Sirona Ryan does not explicitly say she is trans, dialogue in a scene suggests it: “[It] took them a second to realize I was actually a witch, not a wizard,” the character said.

    Warner Bros. Discovery said creating diverse characters was a high priority in order to encompass all people who play the games including the LGBTQIA+ community.

    The company says J.K. Rowling is not involved in the Hogwarts Legacy game. But she does stand to make licensing royalties. Some fans have been turned off to the franchise because of Rowling’s comments, others say they won’t let that get in the way of experiencing a new world of Harry Potter.

    “There was a time when I thought it was going to impact my view on the whole Harry Potter world, but I am able to separate the situation with JK Rowling with the Harry Potter world,” said Camila Rodrigues, a Harry Potter fan who says she plans to buy the game.

    Despite the controversy, gaming experts anticipate a blockbuster release — easily selling 10 million copies, according to some estimates. In some ways, the game is a re-branding opportunity for the franchise.

    “It perhaps has room to develop something new, to iterate on the existing relationship with its fan base,” said van Dreunen. “Perhaps making it into this big production video game allows the franchise to kind of save itself a little bit from the drag it’s been experiencing culturally.”

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  • The way we search for information online is about to change | CNN Business

    The way we search for information online is about to change | CNN Business

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    CNN Business
     — 

    An entire generation of internet users has approached search engines the same way for decades: enter a few words into a search box and wait for a page of relevant results to emerge. But that could change soon.

    This week, the companies behind the two biggest US search engines teased radical changes to the way their services operate, powered by new AI technology that allows for more conversational and complex responses. In the process, however, the companies may test both the accuracy of these tools and the willingness of everyday users to embrace and find utility in a very different search experience.

    On Tuesday, Microsoft announced a revamped Bing search engine using the abilities of ChatGPT, the viral AI tool created by OpenAI, a company in which Microsoft recently invested billions of dollars. Bing will not only provide a list of search results, but will also answer questions, chat with users and generate content in response to user queries.

    The next day, Google, the dominant player in the market, held an event to detail how it plans to use similar AI technology to allow its search engine to offer more complex and conversational responses to queries, including providing bullet points ticking off the best times of year to see various constellations and also offering pros and cons for buying an electric vehicle. (Chinese tech giant Baidu also said this week that it would be launching its own ChatGPT-style service, though it did not provide details on whether it will appear as a feature in its search engine.)

    The updates come as the success of OpenAI’s ChatGPT, which can generate shockingly convincing essays and responses to user prompts, has sparked a wave of interest in AI chatbot tools. Multiple tech giants are now racing to deploy similar tools that could transform the way we draft e-mails, write essays and handle other tasks. But the most immediate impact may be on a foundational element of our internet experience: search.

    “Although we are 25 years into search, I dare say that our story has just begun,” said Prabhakar Raghavan, an SVP at Google, at the event Wednesday teasing the new AI features. “We have even more exciting, AI-enabled innovations in the works that will change the way people search, work and play. We’re reinventing what it means to search and the best is yet to come.”

    For those who may not be sure what exactly to do with the new tools, the companies offered some examples, ranging from writing a rhyming poem to helping plan an itinerary for a trip.

    Lian Jye Su, a research director at tech intelligence firm ABI Research, believes consumers and businesses would be happy to embrace a new way to search as long as “it is intuitive, removes more friction, and offers the path of least resistance — akin to the success of smart home voice assistants, like Alexa and Google Assistant.”

    But there is at least one wild card: how much users will be able to trust the AI-powered results.

    According to Google, Bard can be used to plan a friend’s baby shower, compare two Oscar-nominated movies or get lunch ideas based on what’s in your fridge. But the tool, which has yet to be released to the public, is already being called out for a factual error it made during a Google demo: it incorrectly stated that the James Webb Telescope took the first pictures of a planet outside of our solar system. A Google spokesperson said the error “highlights the importance of a rigorous testing process.”

    Bard and ChatGPT, which was released publicly in late November OpenAI, are built on large language models. These models are trained on vast troves of online data in order to generate compelling responses to user prompts. Experts warn these tools can be unreliable — spreading misinformation, making up responses and giving different answers to the same questions, or presenting sexist and racist biases.

    There is clearly strong interest in this type of AI. The public version of ChatGPT attracted a million users in its first five days last fall and is estimated to have hit 100 million users since. But the trust factor may decide whether that interest will stay, according to Jason Wong, an analyst at market research firm Gartner.

    “Consumers, and even business users, may have fun exploring the new Bing and Bard interfaces for a while, but as the novelty wears off and similar tools appear, then it really comes down to ease of access and accuracy and trust in the responses that will win out,” he said.

    Generative AI systems, which are algorithms that can create new content, are notoriously unreliable. Laura Edelson, a computer scientist and misinformation researcher at New York University, said, “there’s a big difference between an AI sounding authoritative and it actually producing accurate results.”

    While general search optimizes for relevance, according to Edelson, large language models try to achieve a particular style in their response without regard to factual accuracy. “One of those styles is, ‘I am a trustworthy, authoritative source,’” she said.

    On a very basic level, she said, AI systems analyze which words are next to each other, determine how they get associated and identify the patterns that lead them to appear together. But much of the onus remains on the user to fact check the answers, a process that could prove just as time consuming for people as the current model of scrolling through links on a page — if not more so.

    Microsoft and Google executives have acknowledged some of the potential issues with the new AI tools.

    “We know we wont be able to answer every question every single time,” said Yusuf Mehdi, Microsoft’s vice president and consumer chief marketing officer. “We also know we’ll make our share of mistakes, so we’ve added a quick feedback button at the top of every search, so you can give us feedback and we can learn.”

    Raghavan, at Google, also emphasized the importance of feedback from internal and external testing to make sure the tool “meets the high bar, our high bar for quality, safety, and groundedness, before we launch more broadly.”

    But even with the concerns, the companies are betting that these tools offer the answer to the future of search.

    – CNN’s Clare Duffy, Catherine Thorbecke and Brian Fung contributed to this story.

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  • A twisted tale of celebrity promotion, opaque transactions and allegations of racist tropes | CNN Business

    A twisted tale of celebrity promotion, opaque transactions and allegations of racist tropes | CNN Business

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    CNN
     — 

    Sitting across from Jimmy Fallon on “The Tonight Show,” Paris Hilton, wearing a sparkling neon green turtleneck dress and a high ponytail, looked at a picture of a glum cartoon ape and said it “reminds me of me.” The audience laughed. It did not look like her at all.

    Hilton and Fallon were chatting about their NFTs – non-fungible tokens, typically digital art bought with cryptocurrency – from the Bored Ape Yacht Club. The camera zoomed in on framed printouts of the ape cartoons. “We’re both apes,” Fallon said. Hilton, with her signature vocal fry, replied, “Love it.”

    “The Tonight Show” episode from January 2022 is a YouTube time capsule showing the temporary alliance between celebrity marketing and the crypto industry. Bored Ape Yacht Club was not the biggest crypto phenomenon, but it was one of the top beneficiaries of celebrity hype. That celebrity hype, in turn, helped draw new consumers to crypto — an industry rife with manipulation and fraud, and one that US regulators are now giving more scrutiny in the wake of the collapse of crypto exchange FTX. But for a time, when crypto’s prices seemed to have no limit, the money appeared too good for some to ask questions — questions like: Why are some of those apes wearing prison clothes?

    “That was a very significant moment, because the audience for that show is very different from the typical crypto person,” explained Molly White, a software engineer and a fellow at the Harvard Library Innovation Lab. The Bored Apes — a computer-generated collection of 10,000 cartoons — were being presented as a status symbol, membership in an exclusive club. Hilton, Fallon, and other celebrities had joined — and viewers could join, too, if they bought an NFT.

    A class action lawsuit, filed in December, alleges Hilton, Fallon, and other celebrities conspired in a “vast scheme” to artificially inflate the price of Bored Ape NFTs and enrich themselves, the crypto payments company they used to get the apes, MoonPay, and the company that made the Bored Apes, Yuga Labs.

    Hilton and Fallon did not respond to requests for comment.

    In April 2021, Yuga Labs released the Bored Ape Yacht Club collection of cartoon apes with a computer-generated combination of features and accessories, such as gold fur, a sailor hat, laser eyes, 3-D glasses, a cigarette, as well as “hip hop” clothes, a “pimp coat,” a prison jumpsuit, a pith helmet, and a “sushi chef” headband. The founders were anonymous, known only by their online screen names.

    That fall, Hollywood agent Guy Oseary reached out to Yuga Labs, eventually investing in the company and joining its board. Soon celebrities started posting their Bored Apes on social media — including Oseary’s client Madonna, along with Steph Curry, Lil Baby, DJ Khaled, Snoop Dogg, Gwyneth Paltrow, and more. Bored Apes started selling for hundreds of thousands of dollars. Justin Bieber bought an ape for $1.3 million. By March 2022, Yuga got a $450 million venture capital investment, and was valued at $4 billion.

    Guy Oseary and Madonna at a 2016 Billboard Women In Music event. Oseary said both bought NFTs from Bored Ape Yacht Club.

    The class action lawsuit claims, “this purported interest in” Bored Apes “by high-profile taste makers was entirely manufactured by Oseary at the behest of” Yuga Labs. “In order to make the promotion of, and subsequent interest in, the BAYC NFTs appear to be organic (as opposed to being solely the result of a paid promotion), the Company needed a way to discreetly pay their celebrity cohorts.” The suit alleges they did this through MoonPay.

    When Jimmy Fallon introduced his audience to crypto, he also presented a frictionless way to buy in: MoonPay, a payments company that allows customers to buy crypto through most major payment systems like with a credit card. In November 2021, Fallon said on “The Tonight Show” that he’d bought his first NFT through MoonPay. “MoonPay? MoonPay! I did my homework — Moonpay, which is like PayPal but for crypto,” Fallon said. The following January, when Hilton showed her ape on the show, she said, “You said you got it on MoonPay, so I went and I copied you.”

    A few months later, in April 2022, MoonPay announced more than 60 celebrities and influencers had invested in the firm. MoonPay spokesman Justin Hamilton told CNN that Hilton became an investor, but not until after she spoke with Fallon on “The Tonight Show.” The FTC generally requires an endorser to disclose when they have a financial interest in promoting a company.

    The celebrity hype and unbelievable prices generated enormous media interest. “Rolling Stone” minted NFTs of the magazine with Bored Apes on the cover. Guy Oseary was on the cover of “Variety” under the headline “NFT King.”

    Independent journalists, under the names of Coffeezilla and Dirty Bubble Media, noticed blockchain ledger records suggesting not everything was as it appeared. Cryptocurrency is traded on the blockchain, a permanent and public ledger of every transaction. That means it can reveal financial relationships, if you figure out the right questions to ask.

    Hours before Justin Bieber bought an ape for the equivalent of $1.3 million on January 29, 2022, Bieber received Ethereum worth about $2.5 million in his crypto wallet, the blockchain shows. A couple weeks before Post Malone released a music video in November 2021 in which he bought a Bored Ape through MoonPay, MoonPay transferred cryptocurrency then worth about $760,000 into the artist’s wallet, and sent two more payments, worth about $640,000, a couple weeks after. MoonPay admits it paid for the placement in Post Malone’s video but says other celebrities paid full price for their service in US dollars.

    Many celebrities who got apes thanked MoonPay on social media. Gwyneth Paltrow tweeted, “Joined @BoredApeYC ready for the reveal? Thanks @moonpay concierge.” The rapper Gunna posted on Instagram, “I Bought A @boredapeyachtclub NFT worth 300K No Cap ! His Name is BUTTA Thanks @moonpay !” Lil Baby mentioned MoonPay in his song “Top Priority.”

    The blockchain shows MoonPay paying high prices for the apes, and then transferring them to purported celebrity wallets for free. MoonPay explains this as a service that helps wealthy people buy NFTs without setting up their own crypto wallet.

    The company says the “white-glove” service was created because MoonPay’s CEO, Ivan Soto-Wright, had a lot of celebrity friends, and many of them asked how they could get an NFT. Jimmy Fallon, Lil Baby — they were Soto-Wright’s friends, Hamilton said.

    CNN spoke to several former MoonPay employees who said they were skeptical the celebrities paid for their NFTs, because there was no evidence on the blockchain.

    The company’s ape purchases have been significant. Since 2021, one of its wallets, “MoonPayHQ,” has spent at least $25 million on NFTs — 60% or about $15 million of that was spent on Bored Apes. The company told CNN they had 14 apes in a cold storage wallet, which offers more safety. It said that five of those NFTs were “purchased by concierge clients that are in the process of being transferred.” The last ape was purchased in April 2022, 10 months ago, according to blockchain records.

    One influencer has said he was approached about an ape. In a Twitter Spaces audio chat last year, celebrity jeweler Ben Baller said, “Real talk: not once, not twice, three times, I’ve been offered a Bored Ape through MoonPay. … The fact that some of these super top-tier all-star NBA players have them? And I was like, ‘Yo this is all cap [lies.]’ They didn’t buy this sh*t.” Baller did not respond to CNN’s request for comment. MoonPay’s spokesman said this didn’t happen.

    Oseary, the Hollywood agent and MoonPay/Yuga investor, texted CNN in response to a question: “NO ONE is paid to join the club and Yuga do NOT and have NOT given away any apes.” He said he paid full price for his Bored Ape, and so did Madonna.

    Yuga Labs declined an on-the-record interview with CNN. In a statement, the company said, “In our view, these claims are opportunistic and parasitic. We strongly believe that they are without merit, and look forward to proving as much.” Hamilton, MoonPay’s spokesman, said of the lawsuit, “We look forward to it being dismissed.”

    “The fine art market is a scam – that’s OK, at least there’s art going on,” said Max Gail, who’s been a blockchain developer since 2010, and founded Omakasea and Eth Gobblers.com. (Gail hosted the Twitter Space in which Baller discussed Bored Apes.) The NFT market, he said, “is like a parody of the fine art market. They took the same strategies that had been employed in the fine art market, but then distorted it with some strange crypto economics.”

    Anonymous buyers and sellers dealing in items whose values are difficult to calculate has made the fine art market susceptible to money laundering, a Senate investigation found in 2020. In 2022, an average of more than half of NFT trading volume on the Ethereum blockchain was “wash” trading, according to an analysis at Dune Analytics. (Most NFTs are on Ethereum.) Essentially, wash trades are a transaction in which the buyer and seller are the same person, or they’re working together. Wash trading has been illegal in traditional finance since the Great Depression, because it can distort the market by making people believe there is a high volume of interest in the investment. The ability to open many anonymous cryptocurrency wallets makes wash trading NFTs easier. A Chainalysis report found one “prolific NFT wash trader” made 830 sales to self-financed wallets in 2021.

    Though NFTs have been celebrated as the future of digital art, and a way for artists to earn royalties, many NFT collections operate more like securities — a financial instrument, like stocks or bonds, that hold some monetary value. “People will say that the technology itself has provided this whole new way of creating digital art,” Harvard’s Molly White said. “It’s not that unique. The unique part of it is the speculative bubble.”

    Mad Dog Jones' SHIFT// goes on view as part of 'Natively Digital: A Curated NFT Sale' at Sotheby's in June 2021. NFTs have been celebrated as the future of digital art.

    The NFT marketplace does not always make sense even to those who benefit from it. “Bored Apes have gone from $100 to $100,000 in a year. Nothing appreciates that fast,” a successful NFT artist said. The artist’s own works had gone from a couple hundred dollars to tens of thousands. One of the artist’s major collectors “treats me as a commodity and my art is a commodity and he’s always pumping and dumping it. … It’s being treated as a financial vehicle.”

    But there is pressure not to raise questions about the system. The NFT artist did not want to go on the record, saying it would be career suicide. “The big collectors watch for artists that FUD. And as soon as an artist FUDs, they get cancelled,” the artist said. FUD is “fear, uncertainty, and doubt,” or criticism of crypto.

    Beyond how the Bored Ape NFTs are traded, what they depict is at issue in yet another Yuga Labs legal battle.

    In the fall of 2021, accusations began swirling on social media that the Bored Ape Yacht Club contained visual references to racist memes from the troll site, 4chan. The artist Ryder Ripps — who’s worked with stars like Kanye West and Tame Impala — started tweeting about the claims of racist imagery. Ripps claims Guy Oseary, the Hollywood agent on Yuga’s board, called to pressure him to stop talking about the claims. (Oseary told CNN, “I can’t speak on active litigation.”)

    Ripps doubled down and made a website cataloging the claims. Then, in an act he says was meant to protest the alleged racism and comment on the idea you can’t copy an NFT, Ripps made copycat NFTs he sold as RR/BAYC. Yuga sued Ripps for trademark infringement, and argues that his maligning of the Yuga apes is nothing more than a profiteering tactic. Ripps says Yuga is trying to silence its critics, and has doubled down on his claims as part of his defense in the trademark suit.

    Yuga Labs called the accusations “the incoherent ramblings of a small group of for-profit conspiracy theorists.” However, the Yuga lawsuit against Ripps could affect the class action lawsuit against Yuga. Ripps’s lawyers have issued subpoenas to Paris Hilton and Jimmy Fallon.

    To assert its trademark rights, Yuga must show that consumers associate its logos with its products, and it did so in a legal filing, in part, by pointing to celebrity owners “including TV host Jimmy Fallon…”

    Ripps’s lawyer, Louis Tompros, asserts Yuga compensated celebrities for promoting its NFTs, and they did not disclose it. “And by doing that, in our view, they have gotten this public notoriety for their brand improperly,” Tompros told CNN. “And so having gotten it improperly, they now can’t go and assert that they have these rights.”

    This week Yuga co-founder Wylie Aronow published a 24-page letter explaining that he was stepping back from the company and addressing widespread rumors that the company and its products were connected to the alt-right.

    “I will soon call out this utter bullsh*t under oath,” he wrote.

    So what are the racist references alleged by Ripps and others? To start, there’s what’s right on the surface: some of the NFTs are pictures of apes in “hip hop” clothes, a “pimp coat,” a prison uniform, a bone necklace, gold and diamond grills. Record executive Dame Dash, a crypto enthusiast, pointed out on a podcast last year that monkeys and apes are old racist tropes.

    “Think if you were a racist, like ‘Guess what I’m gonna do? I’mma get Black people to love monkeys so much that they gonna buy them, wear them on their neck… go to something called ApeFest and they’re gonna like it!’ Wouldn’t that sound funny?” Dash said on the podcast. “That’s what’s happening.”

    Dash told CNN he hadn’t intended to target Yuga directly. But he’d started to wonder if he was being trolled, given the ubiquity of apes in crypto. “Racism is different these days — you can’t be so overt about it. You have to kind of troll,” Dash said.

    This week Yuga agreed to settle a lawsuit with a developer who worked with Ripps, with the developer agreeing to pay them $25,000 and saying he would reject all disparaging statements against Yuga Labs.

    Ryan Hickman, a software engineer who also worked with Ripps on RR/BAYC, is also being sued separately by Yuga. Hickman, who is Black, thought the Bored Apes looked like stereotypical portrayals of Black people as stupid or lazy. He said he thought this would be obvious to most people the second they saw an image of a Bored Ape. But, he said, “then somebody says, ‘Well, it’s worth $100,000.’ They say, ‘Okay well, tell me more.’”

    In a statement, Yuga said, “Our company and founders strongly condemn the spread of hate, in any form, against any group.” Hollywood agent Oseary said he’d never been on the troll site 4chan.

    The crypto community has adopted a lot of terms — rekt, frens, wagmi — that were popularized on 4chan, and it’s not always clear if the person using them understands where they came from. “I doubt that they were a massive alt-right troll campaign,” Harvard’s Molly White said. “I do think it’s likely that the creators of the project basically included some nods to 4chan.”

    “It’s not one thing that makes it racist. It’s everything together as a package,” programmer and 8chan founder Fredrick Brennan said, looking at comparisons between Pepe the Frog memes and Bored Apes. Brennan took an interest in the claims that Yuga referenced 4chan memes, because he’d seen them so often when he was running 8chan, a similar troll site. He quit 8chan in 2016, and in 2019 pushed for it to be taken down because it had become a hub for extremist violence. He began to suspect the Yuga founders were like the people he used to know.

    Take one of the apes’ characteristics, which Yuga calls a “sushi chef headband.” Brennan reads and speaks Japanese, and saw the headband actually said “kamikaze,” which has been used as a slur against Japanese people. A similar headband appeared on a Pepe meme. “That one was the most shocking,” he told CNN.

    In a legal filing connected to the Ripps case, Yuga said the apes reflected a combination of many traits, “not any person’s purported racism.”

    “I was hoping, in my eternal optimism,” Brennan said, “that people would become a lot more skeptical of tech bros. … And that liberal — so-called — celebrities in Hollywood would view these people with suspicion. Apparently not.”

    – CORRECTION: This story has been updated to clarify when Paris Hilton invested in MoonPay. Jimmy Fallon is not an investor, a company spokesman said.

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  • The dark side of the sports betting boom | CNN Business

    The dark side of the sports betting boom | CNN Business

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    New York
    CNN
     — 

    The sports gambling gold rush is coming at a high cost.

    In 2018, the Supreme Court struck down a federal ban on commercial sports betting in most of the country. Thirty-three states have made sports gambling legal in the wake of the decision. Now, on Super Bowl Sunday, a record 50.4 million US adults are expected to bet on the game.

    The booming sports betting industry, lawmakers and even the professional sports leagues themselves are making it easier, faster and more tempting for people to bet on games — and develop gambling problems, say gambling researchers and addiction specialists.

    A flood of advertising, technology that allows for one-click betting at home, and nearly unlimited betting options during games have collided. There’s been a spike in inquiries to state gambling-addiction hotlines, states say.

    In the past five years, there has been an explosion of online sports betting apps from companies like DraftKings, FanDuel and Caesars. These apps are often replacing illegal betting venues. At the same time, they also attract an influx of new gamblers who had never set foot in a casino or would have known how to place a bet with a bookie.

    During the Super Bowl, there will be an onslaught of advertisements — most starring celebrity sponsors and athletes — meant to encourage new sign-ups and grab market share. DraftKings will air a commercial featuring Kevin Hart and David Ortiz, while Rob Gronkowski will attempt a field goal kick live in a FanDuel ad. (Any customer who places a Super Bowl bet of five dollars or more on FanDuel will win a share of $10 million in “free bets” if Gronkowski makes it.)

    Hear why FanDuel CEO thinks this Super Bowl will be biggest day in company’s history

    Sports teams and leagues were once fiercely opposed to gambling on the games. Now, they’ve partnered with sportsbooks.

    These days, gamblers can also do much more than wager on the outcome of a game. There are options to bet in-game on every quarter, player, and event.

    Resources for gambling addiction programs have long been thin in the United States and have been stretched further by the current wave of sports betting. In 2020, there were 5.7 million Americans with a gambling disorder, according to a nationwide survey by the National Association of Administrators for Disordered Gambling Services.

    Focus on gambling disorders has historically been minimal in the United States, said Timothy Fong, a psychiatrist and the co-director of the UCLA Gambling Studies Program.

    This is in part because people with gambling disorders have been viewed as foolish or lacking willpower, he said. “We equate the ability to hold onto money and win money with success and equate losing with greed.”

    There is also sparse federal oversight of the gambling industry, and there are currently no federal funds designated for problem gambling treatment or research, unlike federal funding for alcohol, tobacco and drug addiction programs.

    DraftKings is one of the most popular sports betting apps.

    A patchwork of state legislation, lack of robust consumer protections in many states, and limited advertising restrictions are adding to the problems.

    “Many states naively or some other way went about legalizing sports betting without adequately estimating the costs on problem gambling resources,” said John Holden, an associate professor of management at Oklahoma State University who studies sports gambling regulation.

    “There is more that state lawmakers can do within the confines of commercial speech restrictions,” including authorizing extra funding to go after false and misleading advertising, Holden said.

    Betting on sports can be a way for some people to develop, maintain or accelerate gambling disorders.

    There are several features of sports betting that make it different from other forms of gambling and can lead to addictive behavior.

    Many sports bettors tend to perceive their wages on games are safer and more informed by their own expertise and skills than luck, researchers say. This may give them a false illusion of control.

    Additionally, live betting within games reduces the delay between risk and reward, and it’s increasing the speed and frequency of wagers, experts say.

    “I got caught up in a lot of the live betting,” said one 24-year-old man with a gambling disorder who spoke to CNN on the condition of anonymity. He started betting on sports seven years ago through a bookie, but upped his wagers once he started using apps.

    During football games, he would bet on the outcome of drives and which team would score the next touchdown. As he lost more during a game, he would try again to to win it back on the next play.

    “You see the way the game is going and you think you know,” he said. “It’s not like back in the day with a bookie betting on who wins.”

    He said he lost $100,000 on sports gambling, including money from student loans. He’s currently in recovery at Beit T’Shuvah, in Los Angeles, which provides inpatient and outpatient services for people struggling with gambling disorders.

    Casey Clark, the senior vice president at the American Gaming Association, a trade group for the gambling industry, said that the legalization of sports betting has moved the black market of sports gambling into regulated marketplaces, benefiting states.

    The gambling industry and sports betting operators work with regulators, professional sports leagues, media companies and advocates to set standards, provide gambling education for consumers and fund recovery efforts for people seeking treatment, Clark said.

    “We’ve had a really fast escalation and movement towards giving American consumers access to the legal market that they clearly want. And so we have to continue to evolve that marketplace,” he said.

    Advocates for people with gambling disorders say demand for help and treatment services has grown alongside the rapid expansion of legalized sports betting.

    Inquires to the Council on Compulsive Gambling of New Jersey’s help hotline about sports gambling have increased 60% since it became legal in the state in 2018, said Felicia Grondin, the organization’s executive director.

    Grondin feels helpless against the constant barrage of advertising encouraging betting on games.

    An advertisement for DraftKings is shown on the scoreboard during the game between the Boston Red Sox and the Detroit Tigers at Comerica Park on July 7, 2019 in Detroit, Michigan.

    “We consider it to be predatory advertising because it’s incessant and it glamorizes gambling,” she said.

    Clark from the American Gaming Association said the group has created a responsible marketing code to set industry-wide advertising standards.

    But self-enforcement by the industry cannot make up for robust oversight from regulators, said Keith Whyte, the executive director of the National Council on Problem Gambling.

    “Self-regulation tends to dumb itself down to the lowest common denominator, not the highest,” he said. “Some operators are definitely taking advantage of weak regulatory environments in some states.”

    Every state where gambling is legal has a regulatory body that oversees it.

    But few have “really done more than the minimal amount to increase funding of problem gambling treatment,” said Holden. The sports gambling industry is most similar to financial markets, he said, but financial markets are much more regulated than banks.

    Most states require that sports betting ads disclose the minimum legal age to gamble and responsible gambling messages, such as problem gambling hotlines. Those messages are brief and usually run at the very end.

    DraftKings' Super Bowl ad with Kevin Hart, David Ortiz and Emmitt Smith.

    Regulators are wary of how tightly they can curtail messages in gambling advertising without running afoul of First Amendment protections on commercial speech.

    “A lot of state regulators have big First Amendment fears,” Holden said. “No one wants to fund litigation or lose a Supreme Court case over gambling.”

    In most states, the legal age for sports betting is 21 years old. But ads during games, in stadiums, and with star athlete sponsors normalizes sports betting for kids and teenagers, critics say. The United Kingdom last year banned top athletes and celebrities from appearing in ads endorsing or promoting gambling to try to curb underage gambling. That’s unlikely to happen in the United States.

    Additionally, researchers are troubled by the incentives and promotions some sports betting apps often provide to users, such as sign-up and referral bonuses, promo codes and bonus bets. One 2017 study of people with gambling addictions found that messages with an offer of risk-free kind of bonuses had a high impact.

    The Ohio Casino Control Commission in January fined DraftKings, Caesars and BetMGM $150,000 each for advertising promotions or bonuses as “free” or “risk-free” when, in fact, users were required to lose money or risk their own money to obtain the promotion.

    “I got more incentive to gamble with these apps that give you free play and match your deposit,” said the former sports bettor in Los Angeles currently in recovery. He enlisted friends to sign up to get referral fees, and looked at these enticements as free money. “I’d have to be an idiot to pass this up.”

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  • North Korean hackers extorted health care organizations to fund further cyberattacks, US and South Korea say | CNN Politics

    North Korean hackers extorted health care organizations to fund further cyberattacks, US and South Korea say | CNN Politics

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    Washington
    CNN
     — 

    North Korean government-backed hackers have conducted ransomware attacks on health care providers and other key sectors in the US and South Korea and used the proceeds to fund further cyberattacks on government agencies in Washington and Seoul, US and South Korean officials warned Thursday.

    Some of those follow-on hacks have specifically targeted Pentagon networks and US defense contractors, according to the advisory from US and South Korean intelligence and security agencies.

    It’s the latest in a drumbeat of warnings from US officials that North Korea is adopting cybercriminal tactics to fund dictator Kim Jong Un’s ambitions, including the regime’s pursuit of nuclear weapons.

    The statement from the US Federal Bureau of Investigation, US National Security Agency, South Korean National Intelligence Service and others does not mention Kim’s weapons programs, but US officials have previously warned that a portion of the money Pyongyang steals through hacking can go to weapons development.

    North Korea’s use of stolen cryptocurrency to fund its weapons programs is part of the regular set of intelligence products presented to President Joe Biden, a senior administration official told CNN this week.

    “They need money, so they’re going to keep being creative,” the official said. “I don’t think the North Koreans are ever going to stop looking for illicit ways to glean funds because it’s an authoritarian regime … under heavy sanctions.”

    The news comes as North Korea displayed nearly a dozen advanced intercontinental ballistic missiles at a nighttime military parade on Wednesday.

    The new US-South Korea advisory did not identify hospitals that the North Korean hackers had allegedly victimized. The Justice Department has previously accused Pyongyang-backed hackers of hitting a medical center in Kansas in 2021, encrypting computer systems the facility relied on to operate key equipment, and another medical provider in Colorado.

    The advisory follows a similar warning from US agencies in July that North Korean hackers had used ransomware to disrupt services at health organizations for “prolonged periods.”

    In the statement released Thursday, US and South Korean officials accused North Korean hackers of taking pains to try to hide their identities – even posing as a notorious Russian ransomware gang. The North Koreans are also emulating non-state criminals in dumping online the private data of victims who do not pay, officials said.

    The hackers have used a popular software used in small and medium-sized hospitals in South Korea to spread their malicious code with the aim of locking up computers, according to the advisory.

    In addition to hacking, suspected North Koreans have posed as other nationalities to apply for work at IT firms and send money back to Pyongyang, US agencies have publicly warned. A CNN investigation found at least one cryptocurrency entrepreneur who unwittingly paid a North Korean tech worker tens of thousands of dollars.

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  • US senators seek answers from Meta on whether user data was accessed by China, Russia and others | CNN Business

    US senators seek answers from Meta on whether user data was accessed by China, Russia and others | CNN Business

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    Washington
    CNN
     — 

    Top US lawmakers on the Senate Intelligence Committee want answers from Meta on a newly disclosed internal investigation it conducted in 2018 that found tens of thousands of software developers in China, Russia and other “high-risk” countries may have had access to detailed Facebook user data before the company clamped down on that access beginning in 2014.

    In a letter to Meta CEO Mark Zuckerberg on Monday, Sens. Mark Warner and Marco Rubio, the chair and vice-chair of the Senate committee, cited a document unsealed last week in an ongoing privacy lawsuit involving the company.

    That document, an internal slide presentation from 2018, suggested that nearly 87,000 developers in China, 42,000 in Russia and a handful based in Cuba, Iran and North Korea had access to Facebook user information through an earlier version of the company’s programming interfaces. The presentation provides an interim update on the probe, which found, among other things, that Iran was home to a “significant number of seemingly Russian developers” of Facebook apps.

    The document does not explicitly outline what types of information the developers could have accessed, but it focuses on a period prior to 2014, before Facebook had restricted third-party access to data such as political views, relationship statuses and education history, among other things.

    The congressional letter seeks more information about the outcome of the investigation, with a particular focus on whether Facebook users’ data could have ended up in the hands of Chinese or Russian intelligence agencies.

    “We have grave concerns about the extent to which this access could have enabled foreign intelligence service activity, ranging from foreign malign influence to targeting and counter-intelligence activity,” the lawmakers wrote.

    The findings are “especially remarkable given that Facebook has never been permitted to operate in [China],” they added.

    Meta’s investigation, launched after the company’s Cambridge Analytica data privacy scandal, had focused on third-party app developers with access to “large amounts of information” and whose software had exhibited “suspicious activity.”

    On Tuesday, Meta told CNN in a statement that the document cited in the letter references data practices that are no longer in effect at the company.

    “These documents are an artifact from a different product at a different time,” said Meta spokesman Andy Stone. “Many years ago, we made substantive changes to our platform, shutting down developers’ access to key types of data on Facebook while reviewing and approving all apps that request access to sensitive information.”

    Meta declined to answer whether the app developer investigation is still ongoing or how many apps have been reviewed since the 2018 slide presentation, which was unsealed in court last week. The document had projected the probe would continue at least through 2020.

    In recent years, policymakers have increasingly sounded the alarm about data leakages to foreign adversaries. Hostile governments could seek to use Americans’ personal information to spread disinformation or identify intelligence targets, US officials have said.

    Those fears have culminated most visibly in tensions with the short-form video app TikTok, whose links to China through its parent company have prompted the US government and numerous states to ban the app from official devices. US officials have also sought to block Chinese telecom firms from the US market over similar concerns.

    But the lawmakers’ letter highlights how worries about data access by foreign adversaries extends beyond TikTok and encompasses some of the largest social media platforms.

    Although Meta has moved on with different, more restrictive policies for developers, Warner and Rubio called for the company to explain what information may have been transferred to China, Russia and other nations in the past, and for any evidence the company may have that the data has been abused to target Americans or engage in propaganda campaigns.

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  • Microsoft unveils revamped Bing search engine using AI technology more powerful than ChatGPT | CNN Business

    Microsoft unveils revamped Bing search engine using AI technology more powerful than ChatGPT | CNN Business

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    Seattle
    CNN
     — 

    Microsoft on Tuesday announced a revamp of its Bing search engine and Edge web browser powered by artificial intelligence, weeks after it confirmed plans to invest billions in OpenAI, the company behind ChatGPT.

    With the updates, Bing will not only provide a list of search results, but will also answer questions, chat with users and generate content in response to user queries, Microsoft said at a press event at its Redmond, Washington headquarters.

    The updates come as the viral success of ChatGPT has sparked a wave of interest in AI chatbot tools. Multiple tech giants are now competing to deploy similar tools that could transform the way we draft e-mails, write essays and search for information online. A day before the event, Google announced plans to roll out its own artificial intelligence tool similar to ChatGPT in the coming weeks.

    In partnership with OpenAI, Bing will run on a more powerful large language model than the one that underpins ChatGPT. These models are trained on vast troves of online data in order to generate responses to user prompts and queries.

    “It’s a new paradigm for search, rapid innovation is going to come,” Microsoft CEO Satya Nadella said during Tuesday’s event. “In fact, a race starts today … everyday we want to bring out new things, and most importantly, we want to have a lot of fun innovating in search because it’s high time.”

    The updated Bing is expected to be made available for the public to try on Tuesday for limited queries, with a small group of users having unlimited access. The company said full access will roll out to millions of users in the coming weeks, and it also hopes to implement the tools into other web browsers in the future.

    Sam Altman, co-founder and CEO of OpenAI, said his company’s goal is “to make the benefits of AI to as many people as possible.” That, he said, is “why we worked with Microsoft.”

    Microsoft, an early investor in OpenAI, said last month it plans to expand its existing partnership with the company as part of a greater effort to add more artificial intelligence to its suite of products. In a separate blog post, OpenAI said the multi-year investment will be used to “develop AI that is increasingly safe, useful, and powerful.”

    “This technology is going to reshape pretty much every software category that we know,” Nadella said Tuesday.

    The tech giant had already said it would incorporate ChatGPT into products, including its cloud computing platform Azure.

    “While Bing today only has roughly 9% of the search market, further integrating this unique ChatGPT tool and algorithms into the Microsoft search platform could result in major share shifts away from Google and towards Redmond down the road,” Dan Ives, an analyst with Wedbush, said in an investor note on Monday about the upcoming event.

    With the new Bing, a user could search for TVs to buy in a new way. Once the results come up, the user can click to the chat section and ask Bing for additional information, such as which TVs are best for gaming and which are the least expensive.

    The tool could also create a vacation itinerary for a family in a certain city, and then generate an email with that itinerary for the user to send around to their family. It could even translate the email into other languages if necessary.

    When the tool generates written answers, it will provide references for the sources of information and links to click through to the original source from the web.

    “With answers, we go far beyond what Search can do today,” said Yusuf Mehdi, Microsoft’s vice president and consumer chief marketing officer.

    The updated Microsoft Edge browser will have the Bing capabilities built in, allowing users to chat with the search tool on the side of a web page, to ask questions about the page or compare it with content from across the web. It could also, for example, help users draft a post on Microsoft-owned LinkedIn on a certain topic. The company describes the new capabilities as a sort of “co-pilot” to help users navigate the web.

    Many have speculated the AI technology behind ChatGPT could cause a massive shake-up in the online search industry. In the two months since it launched to the public, the viral tool has been used to generate essays, stories and song lyrics, and to answer some questions one might previously have searched for on Google or other search engines.

    Microsoft's updated Bing search engine revealed at a news event at Microsoft's Washington headquarters on February 8.

    The immense attention on ChatGPT in recent weeks reportedly prompted Google’s management to declare a “code red” situation for its search business. On Monday, Google unveiled a new chatbot tool dubbed “Bard” in an apparent bid to compete with the viral success of ChatGPT.

    Sundar Pichai, CEO of Google and parent company Alphabet, said in a blog post that Bard will be opened up to “trusted testers” starting Monday, with plans to make it available to the public in the coming weeks.

    “Bard seeks to combine the breadth of the world’s knowledge with the power, intelligence and creativity of our large language models … It draws on information from the web to provide fresh, high-quality responses,” Pichai wrote.

    While AI tools like ChatGPT are rapidly gaining traction among both users and tech companies, they’ve also raised some concerns, including about their potential to perpetuate biases and spread misinformation.

    Microsoft executives acknowledged the potential shortcomings of its new tool.

    “We know we wont be able to answer every question every single time,” Mehdi said. “We also know we’ll make our share of mistakes, so we’ve added a quick feedback button at the top of every search, so you can give us feedback and we can learn.”

    Executives said the tool is trained in part by sample conversations mimicking bad actors who might want to exploit the tool.

    “With a technology this powerful,” said responsible AI lead Sarah Bird, “I also know that we have an even greater responsibility to make sure that it’s developed, deployed and used properly.”

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  • Chinese search engine giant Baidu announces ChatGPT-style AI bot | CNN Business

    Chinese search engine giant Baidu announces ChatGPT-style AI bot | CNN Business

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    Hong Kong
    CNN
     — 

    Chinese search engine giant Baidu says it will be launching its own ChatGPT-style service.

    It will launch a new artificial intelligence chatbot called “Wenxin Yiyan” in Chinese, or “Ernie Bot” in English, a spokesperson told CNN on Tuesday.

    Baidu

    (BIDU)
    is currently testing the project internally and will likely roll out the service to users in March, the person said.

    The company did not provide further details, such as how the tool would look or whether it would appear as a feature within its popular search engine.

    Baidu’s AI investments can be seen as “both an offensive and defensive strategic move in China,” Daniel Ives, managing director of Wedbush Securities, told CNN. “Chinese Big Tech is battling in this AI race, with Baidu [being] a key player.”

    The news follows Google’s announcement Monday that it would unveil a new chatbot tool dubbed “Bard” in an apparent bid to compete with the viral success of ChatGPT.

    In a blog post, Google

    (GOOGL)
    CEO Sundar Pichai said Bard was opened up to “trusted testers” starting Monday, with plans to make it available to the public “in the coming weeks.”

    Like ChatGPT, which was released publicly in late November by AI research company OpenAI, Bard is built on a large language model.

    These models are trained on vast troves of data online in order to generate compelling responses to user prompts.

    In the two months since it launched, ChatGPT has been used to generate essays, stories and song lyrics, and to answer some questions one might previously have searched for on Google.

    Microsoft

    (MSFT)
    , too, is investing billions of dollars in OpenAI. Details of the investment are set to be announced later on Tuesday, with the tie-up estimated to be in the $10 billion range, according to Ives.

    The deal “is a game changer in our opinion for Nadella & Co as the ChatGPT bot is one of the most innovative AI technologies in the world today,” he wrote in a Monday note, referring to Microsoft CEO Satya Nadella.

    — CNN’s Catherine Thorbecke and Juliana Liu contributed to this report.

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  • Judge reportedly allows Meta to move forward with VR startup acquisition, in blow to FTC | CNN Business

    Judge reportedly allows Meta to move forward with VR startup acquisition, in blow to FTC | CNN Business

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    CNN
     — 

    A federal judge will not block Meta from buying a virtual reality tech startup, according to multiple reports, in a setback for the US government, which had alleged the deal would threaten competition in a nascent market.

    Tuesday’s decision, issued by the US District Court for the Northern District of California, is sealed. But according to The Wall Street Journal and The New York Times, the contents of the decision dealt Meta a victory by denying the US government’s request for a preliminary injunction that would have prevented the acquisition from closing. The New York Times cited two people with knowledge of the matter and the Wall Street Journal cited one person familiar with the ruling.

    CNN has not independently confirmed the contents of the court’s decision. The Federal Trade Commission, which had sued to block the deal last summer, declined to comment. Meta declined to comment, and several outside attorneys for the company didn’t immediately respond to requests for comment.

    The closely watched case involves Meta’s purchase of Within Unlimited, a virtual reality company and maker of a VR fitness app called “Supernatural.” The FTC’s suit had been seen as a major test for Chair Lina Khan, a critic of large tech platforms, as well as of the FTC’s unusual legal theory alleging that Meta’s deal would harm future competition in a rapidly evolving industry.

    According to the reports, the judge in the case also issued a separate order that delays Meta’s ability to close its deal for another week to allow the FTC to decide whether to appeal the ruling.

    A separate challenge to Meta’s deal is ongoing before an in-house administrative law judge at the FTC. That proceeding could continue despite Tuesday’s ruling, but whether agency officials intend to press ahead is unclear.

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  • I’m a parent with an active social media brand: Here’s what you need to check on your child’s social media right now | CNN

    I’m a parent with an active social media brand: Here’s what you need to check on your child’s social media right now | CNN

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    Editor’s Note: Sign up for CNN’s Stress, But Less newsletter. Our six-part mindfulness guide will inform and inspire you to reduce stress while learning how to harness it.



    CNN
     — 

    If you follow me on Twitter or Instagram, you’ll know I wear a lot of hats: romance author, parent of funny tweenagers, part-time teacher, amateur homesteader, grumbling celiac and the wife of a seriously outdoorsy guy.

    Because I’m an author with a major publisher in today’s competitive market, I’ve been tasked with stepping up my social media brand: participation, creation and all. The more transparent and likable I am online, the better my books sell. Therefore, to social media I go.

    It’s rare to find someone with no social media presence these days, but there’s a marked difference between posting a few pictures for family and friends and actively creating social media content as part of your daily life.

    With a whopping 95% of teens polled having access to smartphones (and 98% of teens over 15), according to an August Pew Research Center survey on teens, social media and technology, it doesn’t look like social media platforms are going away anytime soon.

    Not only are they key social tools, but they also allow teens to feel more a part of things in their communities. Many teens like being online, according to a November Pew Research Center survey on teen life on social media. Eighty percent of the teens surveyed felt more connected to what is happening in their friends’ lives, while 71% felt social media allows them to showcase their creativity.

    So, while posting online is work for me, it’s a way of life for the tweens and teens I see creating and publishing content online. As a parent of two middle schoolers, I know how important social media is to them, and I also know what’s out there. I see the good, the bad and the viral, and I’ve have put together some guidelines, based on what I’ve seen, for my fellow parents to watch for.

    Here are eight questions to ask yourself as you check out your children’s social media accounts.

    If you don’t, it’s time to start. It’s like when I had to look up the term “situationship,” I saw that ignorance is not bliss in this case. Or really any case when it comes to your children. Both of my children have smartphones, but even if your children don’t have smartphones, if they have any sort of device — phone, tablet, school laptop — it’s likely they have some sort of social media account out there. Every app our children wish to add to their smart devices comes through my husband’s and my phone notifications for approval. Before I approve any apps, I’ll read the reviews, run an internet search and text my mom friends for their experience.

    Most tweens and teens use social media for socializing with local friends.

    If I’m still uncertain about an app, I’ll hold off on approving it until I can sit down with my children and ask them why they want it. Sometimes just waiting and forcing a short discussion is enough to convince them they no longer want it. In our household, I avoid any apps that run social surveys, allow anonymous feedback or require the individual to use location services.

    If you don’t have your family phone plan all hooked together with parental controls, I’d advise setting that up ASAP. Because different devices and apps have different ways to monitor and set up parental controls, it’s impossible to link all the options here. However, a quick search will give you exactly the coverage you are comfortable with, including apps that track your child’s text messages and changing the settings on your child’s phone to lock down at a certain time every night.

    The top social media platforms teens use today are YouTube (95% of teens polled), TikTok (67%), Instagram (62%) and Snapchat (59%), according to the Pew Research Center survey on teens and social media tech. Other social media platforms teens use less frequently are Twitter, Reddit, WhatsApp and Facebook. Most notably, Facebook is seeing a significant downturn in teen users. This list isn’t exhaustive, however. I would check out your children’s devices for group chat apps (such as Slack or Discord) and also scroll through their sport or activity apps where group chat capabilities exist.

    I’ve seen preteens and teens using their real names, birthdate, home address, pets’ names, locker numbers or their school baseball team. Any of that information could be used to identify your child and location in real life or using a quick Google search. All of that is an absolute “no” in our house.

    I also tell my kids not to answer the fun surveys and quizzes that invite children to share their unique information and repost it for others to see. These can be useful tools for predators and people trying to steal your children’s identity.

    What I do: I made the choice a long ago to withhold the names of my children and partner. It’s not an exact science, and I know some clever digging could find them. For my husband, it’s for the sake of his privacy and also the protection of his professionalism. Just because he’s married to a romance author doesn’t mean he should have to answer for my online antics, whatever they may be. For my children, I want to avoid anything embarrassing that could be traced back to them during their college application season.

    Even if your children keep their social media profiles private (more on that later), their biographical information, screen name and avatar or profile picture are public information.

    Do an internet search of your child’s name to see what’s out there and scroll through images to make sure there isn’t anything you wouldn’t want to be made public. In our household, I’ve asked my children to use generic items or illustrated avatars in their social media bios.

    What I do: Parents who do have active social media accounts may want to do a search of their own names. When my first book was published in 2019, I did a search of my name and images and found many photos of my children that came directly from my social media pages. I hadn’t posted pictures of them, but I did use a family photo as my profile photo and those are public record. Once I deleted them, the photos disappeared.

    Another “no” in our household is posting videos or photos of our home or bedrooms. Something that feels innocent and innocuous to your middle schooler may not feel that way to an adult seeking out inappropriate content.

    I learned this from one of my children’s Pinterest accounts. My kid loves to create themed videos using her own photos and stock pictures, and she’s gained over 500 followers in a short period of time. She has completely followed our rules and I know, because I check and follow her myself — but it hasn’t stopped the influx of adult men following her content.

    What we do: Over the holidays, I sat with her and went through each follower one by one and blocked anyone we decided was there for the wrong reasons. In the end, we blocked close to 30 adult men on her account. (I also know that some predators cleverly disguise themselves as children or teens, and we may not catch them all, but this is still a worthy exercise.)

    We also talk to our children about how to protect themselves. They wouldn’t want those strangers standing in their bedroom; therefore, they don’t want to post videos of their bedroom or bathroom or classroom for strangers to view.

    This is a tricky one for lots of reasons. For content creators to build their following, they need to remain public on social media. If your child is an entrepreneur or artist hoping to grab attention, locking down their account will prevent that from happening.

    That said, a way around this is to have two accounts. First, a private one, locked down and only used for family and close friends, and second, a public one that lacks identifiers but showcases whatever branding the child is hoping to grow. I’ve come across some well-managed public accounts for children who have giant followings and noticed they are usually run by parents, who state that right in the profile. I like this. If your children want public profiles because they are hoping to catch the attention of a talent scout, having the accounts monitored by a responsible adult who has their best interest in mind is a healthy compromise.

    This is the exception, however. Most tweens and teens today use their social media for socializing with local friends. The benefit of keeping their account as private (or as private as can be) is threefold. It allows them to screen who follows their content, thus preventing our Pinterest fiasco. It prevents strangers from accessing their content and making it viral without their permission. And it protects them from unsolicited contact with strangers.

    Not all social media platforms have the option to make your account “private.” For example, YouTube has parental controls that can be adjusted at any time. TikTok and Instagram can be made private (which means users must approve followers) by making the change in the account settings. Once the account is private, a little padlock will show next to the username.

    Snapchat allows users to approve followers on a case-by-case basis as well as turn off features that disclose a user’s location. Notably, Snapchat also informs users when another user takes a screenshot of their story, which is a feature other social media platforms don’t have yet.

    Most group chat apps don’t have the ability to go private so much as they ask users to approve of follower requests. Take time to discuss with your children who they allow to follow them and what personal information they allow those followers to know. It’s also a great time to teach them the art of “blocking” those individuals who are unsafe or unkind.

    My suggestion is to log in, scroll around and even ask your children to teach you about the platforms they use. Then, when they roll their eyes at you, go ahead and tell them about your first Hotmail email address and the way you picked the perfect emo playlist on your Myspace page … and when they’re bent over laughing, sneak a peek at their follower list. Trust me, it’ll be worth it.

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  • Apparent cyberattack forces Florida hospital system to divert some emergency patients to other facilities | CNN Politics

    Apparent cyberattack forces Florida hospital system to divert some emergency patients to other facilities | CNN Politics

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    CNN
     — 

    An apparent cyberattack has forced a network of Florida health care organizations to send some emergency patients to other facilities and to cancel some non-emergency surgeries, the health care network said Friday.

    Tallahassee Memorial HealthCare, which operates a 772-bed hospital and multiple specialty care centers, said an “IT security issue” late Thursday night forced it to take down its computer system.

    “We are also diverting EMS [emergency medical services] patients and will only be accepting Level 1 traumas from our immediate service area,” the hospital system said in a statement. Level 1 trauma refers to the most acute injuries and illnesses.

    Tallahassee Memorial HealthCare spokesperson Tori Lynn Schneider told CNN “some” emergency patients were being diverted to facilities outside of the organization’s network, but declined to say how many patients. All non-emergency and elective procedures scheduled for Monday were canceled because of the hacking incident, Schneider said.

    It’s the latest in a series of cyberattacks that have continued to hit resource-strapped US health care providers in the nearly three years of the Covid-19 pandemic. In another case, hackers accessed the personal data of nearly 270,000 patients in an attempted ransomware attack on a Louisiana health care system in October.

    The FBI last month shut down the computer infrastructure used by a notorious ransomware gang to attack multiple US hospitals, according to the bureau. But the threat remains as multiple ransomware groups are known to target the health sector.

    It’s unclear who was responsible for the apparent hack of Tallahassee Memorial. Tallahassee Memorial did not specify whether it had suffered a ransomware attack, but the organization’s statement described activity, including the need to shut down computer networks, consistent with a ransomware attack.

    Staff have been unable to access digital patient records and lab results because of the shutdown, a hospital source told CNN.

    Mark O’Bryant, Tallahassee Memorial’s CEO, notified staff in person Friday morning that the system had suffered a “cyberattack,” according to the source.

    “To help us contain the issue, please completely turn off all PCs connected to TMH’s network immediately and leave them off until notified otherwise,” Tallahassee Memorial leadership said in a memo sent to employees Friday morning and obtained by CNN.

    Max Henderson, a Tallahassee native and cybersecurity specialist who focuses on health care, said the effects of a shutting down a hospital’s computer network can last for weeks or months.

    “Immediate, unplanned shutdowns can lead to a loss of recently gathered data regarding diagnosis, clinical notes, shift handovers and other various setbacks for the medical staff,” Henderson, who is senior manager for incident response at security firm Pondurance, told CNN.

    “Nearly all hospitals rely on the internet for connectivity with vendors and remote offices for processing information in critical departments such as radiology, pharmacy, medical device maintenance, patient document scanning and payment processing,” Henderson added.

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  • Democratic senator urges Apple and Google to ban TikTok from their app stores | CNN Business

    Democratic senator urges Apple and Google to ban TikTok from their app stores | CNN Business

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    Washington
    CNN
     — 

    A member of the Senate Intelligence Committee is calling on Apple and Google to remove TikTok from their app stores over concerns about national security, in the latest indication of mounting scrutiny on the short-form video app from members of Congress.

    In a letter sent to the two tech giants on Thursday, Colorado Democratic Sen. Michael Bennet calls TikTok “an unacceptable threat to the national security of the United States” and cites the same concerns that have prompted the federal government and more than half of US states to restrict TikTok from official devices and networks.

    Writing to Apple CEO Tim Cook and Google CEO Sundar Pichai, Bennet highlighted fears that China could use its national security laws to force TikTok or its parent, ByteDance, to hand over the personal information of the app’s US users. The laws in question, Bennet wrote, require organizations in the country to “cooperate with state intelligence work” and to allow the government to access company resources. ByteDance’s founder is Chinese and the company has offices in China. TikTok has also disclosed to European users that their data may be accessed by employees based in China.

    China could potentially try to shape what US users see on the app, Bennet warned, with possible implications for foreign policy and democracy.

    “We should accept the very real possibility that [China] could compel TikTok, via ByteDance, to use its influence to advance Chinese government interests,” Bennet wrote, “for example, by tweaking its algorithm to present Americans content to undermine U.S. democratic institutions or muffle criticisms” of China’s handling of Hong Kong, Taiwan or ethnic minorities.

    Apple, Google and TikTok didn’t immediately respond to a request for comment. TikTok CEO Shou Zi Chew is expected to testify before a House committee in March to discuss the company’s data security practices.

    There is no evidence that the type of spying or manipulation US officials fear has actually occurred, but security experts have warned that it is a possibility.

    TikTok has denied that it would ever hand over US user data to the Chinese government. It has increasingly moved to wall off its US operations from the rest of its business, technologically and organizationally — part of what the company has described as a good-faith effort to address the national security concerns.

    TikTok has also spent years negotiating a potential national security deal with the US government that would seek to resolve some of the concerns, but the talks have been mired by delays, leading to frustration among some members of Congress. In recent months, multiple US lawmakers have introduced bills that would ban TikTok from all US devices, including personal ones.

    Some other US officials have also called on Apple and Google to voluntarily remove TikTok from their app stores.

    Last year, Brendan Carr, a commissioner at the Federal Communications Commission, wrote a letter to the companies urging them to de-list TikTok. The FCC does not regulate app stores, but Carr has said that his agency’s experience dealing with Chinese telecom companies has informed his views on the matter. The FCC has moved to block Chinese firms including Huawei and ZTE from the US market, over fears that their wireless networking equipment could be used to collect information on US communications.

    Although the leading members of the Senate Intelligence Committee, Virginia Democrat Mark Warner and Florida Republican Marco Rubio, have also been outspoken critics of TikTok, the two lawmakers had not been invited to co-sign Bennet’s letter before it was sent, according to a spokesperson for Bennet. Rubio is an author of one of the bills seeking to ban TikTok from the United States, while Warner has said he would prefer to see a bill that targets a broader category of worrisome apps, rather than a single app such as TikTok.

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  • Apple and Google’s app stores wield ‘gatekeeper’ power and should be reined in, Commerce Department says | CNN Business

    Apple and Google’s app stores wield ‘gatekeeper’ power and should be reined in, Commerce Department says | CNN Business

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    Washington
    CNN
     — 

    The Biden administration on Wednesday took its biggest swipe yet at app stores run by Apple and Google, with a new report accusing the two tech giants of exercising “gatekeeper” power that has led to “suboptimal” levels of competition in digital markets.

    The report published by the Commerce Department finds that Apple

    (AAPL)
    and Google

    (GOOG)
    “play a significant gatekeeping role by controlling (and restricting) how apps are distributed,” and that the various fees and rules they impose on app developers has created an uneven playing field.

    “All of these factors translate to potential losses for consumers: prices that are inflated due to the fees collected by gatekeepers, innovation that is hampered by policy decisions to limit access to smartphone capabilities, and the loss of choice of apps that are not featured or even accessible for smartphone users,” the report said.

    Adobe Stock

    The 48-page report throws the White House’s weight behind mounting public criticism of dominant app stores, which in recent years has led to multiple private lawsuits against Apple and Google as well as investigations by antitrust regulators in Europe and reports of a probe by the Justice Department.

    In a statement, Apple said its app store has benefited developers and supports hundreds of thousands of jobs. In the past, Apple has argued that its control over iOS app distribution helps promote users’ privacy and security.

    “We respectfully disagree with a number of conclusions reached in the report, which ignore the investments we make in innovation, privacy and security,” an Apple spokesperson said, “all of which contribute to why users love iPhone and create a level playing field for small developers to compete on a safe and trusted platform.”

    Google has said its Android operating system, unlike Apple, allows for competing app stores.

    “We disagree with how this report characterizes Android, which enables more choice and competition than any other mobile operating system,” a Google spokesperson said. “[The report] recognizes the importance of interoperability, multiple app stores and sideloading, which Android’s open system already supports – all while ensuring privacy and security.”

    Wednesday’s report, published by a Commerce Department office charged with advising the president on technology issues, does not launch a regulatory process. Instead, it provides policy recommendations, such as limits on the apps Apple and Google can pre-install or set as defaults on their respective operating systems, or giving users the right to install apps from any source.

    The report also called for boosting budgets for US antitrust enforcers; a ban on some app store restrictions surrounding in-app payments; and a federal privacy law establishing clear standards for data privacy.

    Many of the report’s recommendations echo provisions in federal legislation that received bipartisan support last Congress, but that failed to become law.

    The findings had been informed by public comments submitted to the Department in the months leading up to the report.

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