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  • Musk’s Twitter promised a purge of blue check marks. Instead he singled out the New York Times | CNN Business

    Musk’s Twitter promised a purge of blue check marks. Instead he singled out the New York Times | CNN Business

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    New York
    CNN
     — 

    Some VIP Twitter users woke up on Saturday expecting to have lost their coveted blue verification check marks in a previously announced purge by Elon Musk. Instead, Twitter appeared to target a single account from a major publication Musk dislikes and changed the language on its site in a way that obscures why users are verified.

    Twitter had said it would “begin winding down” blue checks granted under its old verification system — which emphasized protecting high-profile users at risk of impersonation — on April 1. In order to stay verified, Musk said, users would have to pay $8 per month to join the platform’s Twitter Blue subscription service, which has allowed accounts to pay for verification since December.

    Most legacy blue check holders found this weekend that their verification marks had not disappeared, but rather had been appended with a new label reading: “This account is verified because it’s subscribed to Twitter Blue or is a legacy verified account.” The language, which shows up when users click on the check mark, makes it unclear whether verified accounts are actually notable individuals or simply users who have paid to join Twitter Blue.

    But one high-profile account did lose its blue check over the weekend: the main account for the New York Times, which had previously told CNN it would not pay for verification.

    After an account that often engages with Musk posted a meme this weekend about the Times declining to pay for verification, Musk responded in a tweet saying, “Oh ok, we’ll take it off then.” Musk then lashed out at the Times — just the latest instance of the billionaire slamming journalists or media outlets — in a series of tweets that claimed the outlet’s coverage is boring and “propaganda.”

    The weekend moves are just the latest example of Twitter creating confusion and whiplash for users over feature changes — and in this case, not just any users, but many of the most high-profile accounts that have long been a key selling point for the platform. It also highlights how Musk often appears to guide decisions about the platform more by whims than by policy.

    Although the New York Times’ main account lost its blue check, its other accounts, such as those for its arts, travel and books content, remained verified. After its blue check was removed, a spokesperson for the New York Times reiterated to CNN that it does not plan to pay for verification.

    Twitter, which laid off most of its public relations staff last fall, did not immediately respond to a request for comment.

    Musk has been threatening to take away “legacy” blue check marks from users verified under Twitter’s old system since shortly after he bought Twitter last fall.

    In early November, Twitter launched the option for people paying for its Twitter Blue subscription service to receive blue checks. The program was quickly put on pause after being plagued by a wave of celebrity and corporate impersonators, and was relaunched in December.

    Twitter also rolled out a color-coded verification system with differently colored marks for companies and government entities, but Musk continued to say that individual users would eventually have to pay for blue checks.

    In the days leading up to the blue check purge that wasn’t, prominent users such as actor William Shatner and anti-bullying activist Monica Lewinksy pushed back against the idea that, as power users that draw attention to the site, they should have to pay for a feature that keeps them safe from impersonation.

    By muddying the reason accounts are verified, the new label could risk making it easier for people to scam or impersonate high-profile users. Experts in inauthentic behavior have also said it’s not clear that reserving verification for paid users will reduce the number of bots on the site, an issue Musk has raised on and off over the past year.

    Musk, for his part, has previously presented changes to Twitter’s verification system as a way of “treating everyone equally.”

    “There shouldn’t be a different standard for celebrities,” he said in a tweet last week. The paid feature could also drive revenue, which could help Musk, who is on the hook for significant debt after buying Twitter for $44 billion.

    Musk last week also said that starting on April 15, only verified accounts would be recommended in users’ “For You” feeds alongside the accounts they follow.

    –CNN’s Oliver Darcy contributed to this report.

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  • Meta opens up its Horizon Worlds VR app to teens for the first time, prompting outcries from US lawmakers | CNN Business

    Meta opens up its Horizon Worlds VR app to teens for the first time, prompting outcries from US lawmakers | CNN Business

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    Washington
    CNN
     — 

    Meta is forging ahead with plans to let teenagers onto its virtual reality app, Horizon Worlds, despite objections from lawmakers and civil society groups that the technology could have possible unintended consequences for mental health.

    On Tuesday, the social media giant said children as young as 13 in Canada and the United States will gain access to Horizon Worlds for the first time in the coming weeks.

    The app, which is already available to users above the age of 17, represents Meta CEO Mark Zuckerberg’s vision for a next-generation internet, where users can physically interact with each other in virtual spaces resembling real life.

    “Now, teens will be able to explore immersive worlds, play games like Arena Clash and Giant Mini Paddle Golf, enjoy concerts and live comedy events, connect with others from around the world, and express themselves as they create their own virtual experiences,” Meta said in a blog post.

    Zuckerberg has pushed to spend billions developing VR hardware and software, even as Meta has scaled back significantly in other parts of its business. Last year alone, the company spent nearly $16 billion in its Reality Labs segment and warned investors not to expect profitability from that unit anytime soon.

    Tuesday’s expansion reflects Meta’s attempt to capture early adopters in a key demographic. But it immediately triggered criticism from lawmakers who had pleaded with the company to postpone its plan.

    “Meta is despicably attempting to lure young teens to Horizon Worlds in an attempt to boost its failing platform,” said Connecticut Democratic Sen. Richard Blumenthal, who last month, along with Massachusetts Democratic Sen. Ed Markey, urged Zuckerberg to reconsider letting teens use the app.

    Lawmakers have previously raised alarms about the impact of some of Meta’s other products, including Instagram, on younger users.

    “Meta has a record of abject failure to protect children and teens, and yet again, this company has chosen to put young users at risk so that it can make more money,” Markey said, accusing Meta of “inviting digital disaster.”

    “I’m calling on the company to reverse course and immediately abandon this policy change,” Markey added.

    Those calls were echoed earlier this month by dozens of civil society groups who wrote in an open letter that Meta’s VR offerings could expose users to new privacy risks through the collection of biometric and other data; new forms of unfair and deceptive marketing; and abuse or bullying.

    Meta said in its announcement that in opening up Horizon Worlds to teens, the company would provide protective guardrails, such as by using default settings to make teenage users’ profiles and activity less visible to other users and by applying content ratings to potentially mature virtual spaces. Meta added that its safety controls were developed with input from parents and online safety experts.

    “I hope no one is assuming there is any inclination on our part to simply open the floodgates,” Nick Clegg, Meta’s president of global affairs, told CNN during a recent tech demonstration at the company’s Washington offices. “Clearly we can’t do that. We have to build experiences which are tailored to the unique vulnerabilities of teens.”

    Meta’s announcement Tuesday came as other US government officials said they were beefing up scrutiny of social media’s potential effects on mental health.

    The Federal Trade Commission is “actively working” on hiring in-house psychologists to address concerns linking social media use to teen mental health harms, said Alvaro Bedoya, an FTC commissioner.

    In recent weeks, members of the FTC have been consulting with public health officials and medical professionals to understand the available scientific evidence on the matter, Bedoya told lawmakers on a House Energy and Commerce subcommittee.

    “There is evidence that some uses of social media do, in fact, hurt certain groups of teenagers and children,” Bedoya said, though he cautioned that there were important nuances and caveats in the research. “This is not some moral panic. There is a ‘there’ there.”

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  • Despite TikTok ban threat, influencers are flocking to a new app from its parent company | CNN Business

    Despite TikTok ban threat, influencers are flocking to a new app from its parent company | CNN Business

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    New York
    CNN
     — 

    In the days after TikTok’s CEO was grilled by Congress for the first time, many TikTok users began posting about an alternative platform called Lemon8, sometimes with eerily similar language.

    Multiple creators described the app as being like “if Pinterest and Instagram had a baby, with TikTok’s algorithm.” Some compared it to TikTok circa 2020 and encouraged other influencers to join the app before it grows. They also asked followers to share their Lemon8 usernames in the comments.

    As it turned out, the app wasn’t just a random alternative to TikTok. Lemon8 is a social media platform launched in the United States earlier this year by TikTok’s Chinese parent company ByteDance amid federal and state efforts to ban or restrict TikTok in the country over national security concerns.

    The similarities in the videos comparing the new service to Instagram and Pinterest, which were posted by both English and Spanish-speaking creators, raised questions about whether people were being paid to promote the new app on TikTok. But despite that speculation — and the mounting scrutiny on TikTok and ByteDance — a growing number of US users and influencers are now eagerly touting Lemon8, with its focus on photos and highly curated, informational or “aspirational” content.

    “We have to talk about TikTok’s new sister app,” a creator said in one such video.

    “I’ve seen a lot of bigger content creators that I love on it and promoting it on their Instagram stories, so I thought, ‘okay, it’s my time to hop on this bandwagon,’” said Melanie Cruz, who got her start creating content as a YouTube vlogger in high school around 2018. “I like that it’s something simple, it’s nothing too in your face … it’s not overwhelming.”

    Lemon8 has been downloaded just over one million times in the United States since it became available on US app stores in February, and had around half a million daily active US users last month, according to intelligence platform Apptopia.

    The early traction for Lemon8 hints at the whack-a-mole challenge lawmakers could face in reining in TikTok and other social media platforms. It also carries some hints of TikTok’s own rise, which was reportedly fueled in part by ByteDance spending heavily to advertise the service on rival platforms Facebook and Snapchat. This time, however, the best place to promote the next TikTok may be on TikTok itself.

    The New York Times reported last month that ByteDance had begun early marketing efforts for Lemon8 that included working with influencers. Now, some creators featured on Lemon8’s “for you” feed appear to be disclosing their work with the company using the hashtag #Lemon8Partner in their captions.

    A ByteDance company source said that Lemon8 is still in its early days and testing how to work with creators. They said ByteDance has not launched any formal marketing efforts for Lemon8, but in some cases has made deals to pay creators to post on the platform. However, they denied rumors that ByteDance had paid creators to promote the new app on TikTok.

    ByteDance has also recently listed open jobs for Lemon8 creator partnerships roles, according to postings viewed by CNN. “Lemon8 is a social media platform committed to building a diverse and inclusive community where people can discover new content and creators every day,” the job postings read.

    Lemon8’s photo-heavy focus marks a stark shift away from most of the major social apps that, following TikTok’s lead, have gone all-in on endlessly scrollable short-form videos in recent years.

    Lemon8’s homepage is a “for you” feed where users can scroll through content, similar to TikTok, but instead of videos, the feed is two columns of still images. When you click through to a post, it might be a single photo or a carousel of images. It’s also possible to post videos on the app, but they’re less popular.

    The app is heavily centered on beauty and lifestyle content — the “for you” page can be sorted into six categories including fashion, home and travel. Many of the posts feature lengthy captions, and users can also edit images to include text overlays. On top of similarities to Instagram and Pinterest, Lemon8 looks nearly identical to the Chinese app Xiaohongshu.

    Still, the app lacks some standard social platform features such as messaging and the option to tag other users in posts.

    A recent scroll through Lemon8’s “for you” page showed before-and-after photos of a botox treatment, a “no restrictions” day-long eating plan, book recommendations, black tie wedding attire tips and “10 recent girly Amazon buys I do NOT regret.”

    “It seems like people love it or hate it,” Madison Bravenec, a health coach and content creator, said of the app’s focus on aesthetics. But she added that the app’s targeted focus on certain types of content has made it easier to find a community that’s interested in the wellness content she likes to create, whereas the most popular posts on TikTok often have to appeal to a wider audience.

    Some creators say Lemon8 is filling a hole in the social media ecosystem that was left when Instagram moved to prioritize short-form video content in order to better compete with TikTok, frustrating many creators who joined the app for its original focus on photos.

    “We’re not videographers, we’re not the types of people who would like to change the ways we create content and communicate with others just because a platform is prioritizing one deliverable over the other,” said Can Ahtam, a professional photographer who joined Instagram more than a decade ago. “So all of us did feel the impact of reach being lower with the photos we were sharing [on Instagram].”

    Ahtam added: “If we were to compare them side-by-side right now, Lemon8 would have the upper hand in photos being shared.”

    Lemon8’s userbase remains a far cry from the 150 million users TikTok says it has in the United States.

    Still, in videos reviewing Lemon8, some creators have pondered whether the app could ultimately function as a replacement if TikTok were to get banned in the United States, preserving the content recommendation algorithm that helped make TikTok one of the country’s most popular apps and launched the careers of countless influencers.

    But if TikTok were to go down, Lemon8 would likely go with it, according to James Lewis, director of the strategic technologies program at the Center for Strategic and International Studies.

    “The concern is still the same, which is that ByteDance is a Chinese company subject to Chinese law,” Lewis said. “If it collects [users’ personal] information, then you’ve got the same problem.”

    TikTok, for its part, has said that its app does not pose a risk to US users, and that the Chinese government has never asked for US user data.

    The practical ramifications for creators of a TikTok (and, perhaps by extension, Lemon8) ban — if one were enacted — would still likely be months away, if not more. Lewis said he doesn’t expect any nationwide legislation to be passed before the end of this year, and it would almost certainly face legal challenges that could drag out its implementation if it did.

    By launching a new app even with TikTok in the spotlight, “ByteDance clearly doesn’t feel like they’re at risk,” Lewis said. And many creators say they’re not necessarily worried either.

    Even if TikTok and Lemon8 were banned, Cruz said, “I already have a following on all the other platforms.”

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  • Charged rhetoric swirls online and off as Trump’s Miami court date looms | CNN Politics

    Charged rhetoric swirls online and off as Trump’s Miami court date looms | CNN Politics

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    CNN
     — 

    From the halls of Congress to the dark corners of the internet, charged and violent rhetoric is echoing among some Donald Trump sympathizers ahead of the former president’s appearance in a Miami court on Tuesday

    FBI special agents across the country assigned to domestic terrorism squads are actively working to identify any possible threats, four law enforcement sources told CNN, following Trump’s second indictment.

    So far, the FBI is aware of various groups like the Proud Boys discussing traveling to south Florida to publicly show support for Trump, sources said, but there is currently no indication of any specific and credible threat.

    “We have now reached a war phase,” Rep. Andy Biggs, an Arizona Republican and prominent supporter of Trump’s election denialism, tweeted Friday. “Eye for an eye.” Biggs’ office later said his comment was a call for the GOP to “step up and use their procedural tools” to counter “the Left’s weaponization of our federal law enforcement apparatus.”

    Speaking at a Republican event in Georgia on Friday night, Kari Lake, who unsuccessfully ran for governor of Arizona last year and is still spreading falsehoods about that election, said: “If you want to get to President Trump, you’re going to have to go through me and 75 million Americans just like me.”

    “And I’m going to tell you, most of us are card-carrying members of the NRA,” she said to applause, adding, “That’s not a threat, that’s a public service announcement.”

    On some pro-Trump forums, anonymous users were less circumspect. “MAGA will make Waco look like a tea party!” one user posted Friday in an apparent reference to the April 1993 Waco, Texas siege that left 76 people dead.

    On Trump’s social media platform, Truth Social, one anonymous user posted Thursday, “This is a Declaration of War against the American People. It is time We The People exercise our 2nd Amendment rights and burn the corruption out of DC.”

    The former president himself has been posting frequently on Truth Social throughout the weekend. “SEE YOU IN MIAMI ON TUESDAY!!!” he posted Friday.

    Still, at least on public social media forums, there doesn’t appear to be a mass online mobilization effort for people to gather people in Miami this week like there was in the lead-up to the events in Washington, DC, on January 6, 2021.

    However some prominent right-wing figures are calling for Trump supporters to protest in Miami on Tuesday.

    One influential right-wing activist in Florida who has almost half a million followers on Twitter is promoting a flag-waving event outside Trump’s golf course in Doral on Monday and a protest the following day against the “weaponization of government” outside the Wilkie D. Ferguson Jr. Courthouse, where the former president is set to appear.

    Some Trump supporters online have stressed the need for protests to remain peaceful and some have said they will not demonstrate in Miami on Tuesday, fearing it could be a trap. This is an extension of the false belief held by some that the January 6 attack on the US Capitol was a set-up designed to incriminate supporters of the former president.

    But at least one person who has served prison time for his role in the January 6 riot said he will be in Miami to protest on Tuesday.

    Anthime Gionet, a prominent online streamer better known by his moniker “Baked Alaska,” plead guilty to unlawfully protesting after he livestreamed himself breaching the Capitol in a nearly 30-minute video that showed him encouraging others in the mob to enter the building.

    Gionet served a two month sentence and was released at the end of March, according to federal records.

    On Friday, he lamented Trump’s latest indictment in a livestream outside Mar-a-Lago. During the livestream, Gionet said he and another person who was with him outside Mar-a-Lago would both be in Miami on Tuesday. The other person is heard on the stream responding, “we weren’t supposed to talk about that.” Gionet replied, “I know but it leaked so f*** it.”

    The exchange may be illustrative of the shifting ways people use the internet to organize – something that has proven to be a challenge for law enforcement.

    While much of the planning for January 6, 2021, attack on the US Capitol was done on public forums that could be read by anyone, a lot of that communication has since shifted to private channels, experts say.

    The secretive nature of many private forums has caused federal agents working domestic terrorism matters to place greater emphasis on recruiting informants who can report on potential threats discussed online among extremists, law enforcement sources told CNN.

    But even messages posted publicly cannot be accessed by investigators without lawful investigative purposes. The FBI’s own investigative guidelines limit what material can be accessed by agents and analysts, even when it is in the public domain. These policies prevent FBI employees from trawling the internet looking for concerning material, unless a formal assessment or investigation has been authorized and opened.

    The FBI’s investigative efforts to identify possible threats include querying existing confidential human informants reporting on domestic terrorism issues for any indication of potential threats, sources said.

    In addition to working their informant networks, FBI agents and analysts are reviewing publicly available online platforms frequented by domestic extremists for any indication of plans for violence.

    Ben Decker, CEO of Memetica, a threat intelligence company, told CNN on Sunday, “Given the robust and successful grassroots architecture of right-wing culture war campaigns and anti-Pride protests this month, there are concerns that many of these in-person rally groups could pivot directly into more Trump-themed protests around the country over the coming days.”

    But, at this point, Daniel J. Jones, the president of Advance Democracy, a non-profit that conducts public interest research, told CNN that his group had not identified “what we would assess to be specific and credible plans for violence yet.”

    “However,” he added ,”as we saw during the events of January 6, it’s Trump’s statements that drive the online rhetoric and real-world violence. As such, much depends on what Trump says of his perceived opponents, as well as what he asks of his supporters, in the days ahead.”

    Juliette Kayyem, a CNN national security analyst and a former assistant secretary at the Department of Homeland Security, echoed this concern. “We know how incitement to violence works. It is nurtured from the top and given license to spread by leaders. They don’t have to direct it to one place or time. They can simply unleash it, knowing full well that someone may become emboldened to act,” she said.

    Last month, the Department of Homeland Security issued a nationwide bulletin indicating the country “remains in a heightened threat environment,” warning that individuals “motivated by a range of ideological beliefs and personal grievances continue to pose a persistent and lethal threat to the homeland.”

    DHS analysts indicated the motivating factors that could incite extremists to violence include perception about the integrity of the 2024 election cycle, and, while not specifically citing Trump’s legal woes, also pointed to “judicial decisions” in their list of grievances among extremist groups.

    Ahead of Trump’s Tuesday court appearance, law enforcement will continue to remain on alert.

    “We do not want a repeat of [the January 6] violence,” one senior FBI source said.

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  • #TwitterDown: Thousands of users hit with ‘rate limit exceeded’ error message | CNN Business

    #TwitterDown: Thousands of users hit with ‘rate limit exceeded’ error message | CNN Business

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    New York
    CNN
     — 

    Thousands of Twitter users across several countries were unable to access the social media site, or faced difficulty and delays, Saturday.

    “Rate Limit Exceeded” and “#TwitterDown” are the two top trending topics on the app in the US, for those who have use of it. The former had over 40,000 tweets as of Saturday noon.

    Reports of outages began around 8 am EST, according to DownDetector, and shot up through the morning. As of noon EST, DownDetector showed more than 7,400 outage reports across the website.

    Users, including CNN journalists, flagged that their feeds weren’t loading and that they were met with an error message saying, “Sorry, you are rate limited. Please wait a few moments then try again.” Others reported errors saying the site cannot retrieve tweets.

    Hours after users began reporting the problems, billionaire owner Elon Musk tweeted that the site had applied temporary limits “to address extreme levels of data scraping and system manipulation.”

    Verified accounts are limited to reading 6,000 posts a day, he tweeted, while unverified accounts are limited to just 600. New unverified accounts are at 300 posts a day.

    Musk began offering a blue verification check mark for users who sign up for its Twitter Blue subscription service to grow revenue.

    Many expressed their frustration ith the connection problems. Other trending topics in the US included: “Wtf twitter” and “Thanks Elon.”

    Just yesterday, Twitter appeared to be restricting access to its platform for anyone not logged into an account. It was not clear whether the change was an intentional policy update or a glitch. Most of the reported problems Saturday were on the website, at 44%, followed by 39% of problems reported on the app.

    CNN has reached out to Twitter for comment, but the platform responded with an automated poop emoji.

    Twitter users faced similar wide-ranging service disruptions in March, one of the largest outages since Elon Musk took over. More than 8,000 users reported disruptions in that instance.

    Musk is trying to turn around the platform, which faced an exodus of advertisers, with the onboarding of a new CEO, Linda Yaccarino.

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  • Meta cut election teams months before Threads launch, raising concerns for 2024 | CNN Business

    Meta cut election teams months before Threads launch, raising concerns for 2024 | CNN Business

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    CNN
     — 

    Meta has made cuts to its teams that tackle disinformation and coordinated troll and harassment campaigns on its platforms, people with direct knowledge of the situation told CNN, raising concerns ahead of the pivotal 2024 elections in the US and around the world.

    Several members of the team that countered mis- and disinformation in the 2022 US midterms were laid off last fall and this spring, a person familiar with the matter said. The staffers are part of a global team that works on Meta’s efforts to counter disinformation campaigns seeking to undermine confidence in or sow confusion around elections.

    The news comes as Meta, the parent company of Facebook and Instagram, is celebrating the unparalleled success of its new Threads platform, surpassing 100 million users just five days after launch and opening a potential new avenue for bad actors.

    A Meta spokesperson did not specify, when asked, how many staffers had been cut from its teams working on elections. In a statement to CNN on Monday night, the spokesperson said, “Protecting the US 2024 elections is one of our top priorities, and our integrity efforts continue to lead the industry.”

    The spokesperson did not answer CNN questions about what additional resources had been deployed to monitor and moderate its new platform. Instead, Meta said the social media giant had invested $16 billion in technology and teams since 2016 to protect its users.

    But the decision to lay off staffers ahead of 2024, when elections will not only take place in the United States but also in Taiwan, Ukraine, India and elsewhere, has raised concerns among those with direct knowledge of Meta’s election integrity work.

    The disparate nature of Meta’s work on elections makes it difficult for even people inside the company to say specifically how many people are part of the effort. One group of relevant employees hit harder by the layoffs were “content review” specialists who manually review election-related posts that may violate Meta’s terms of service, a person familiar with the cuts told CNN.

    Meta is trying to offset those cuts by more proactively detecting accounts that spread false election-related information, said the person, who spoke on the condition of anonymity because they were not authorized to speak to the press.

    For years, the social media giant has invested heavily in teams of personnel to root out sophisticated and coordinated networks of fake accounts. That “coordinated inauthentic behavior,” as Meta calls it, began in the lead up to the 2016 election when an infamous Russian government-linked troll operation ran amuck on Facebook.

    The team tasked with combating the influence campaigns – which includes former US government and intelligence officials – has been generally seen as the most robust in the social media industry. The company has published quarterly reports in recent years that expose governments and other entities found to have been operating covert campaigns pushing disinformation on Meta’s platforms.

    Those teams investigating disinformation campaigns now must further prioritize which campaigns and countries to focus on, another person familiar with the situation said, a trade-off that could result in some deceptive efforts going unnoticed.

    The person emphasized that Meta still has a dedicated team of professionals working on these issues, many of whom are widely respected in the cyber and information security communities.

    But while artificial intelligence and other automated systems can help detect some of these efforts, unearthing sophisticated disinformation networks is still a “very manual process” that involves intense scrutiny from expert staff, another person with direct knowledge of Meta’s counter disinformation efforts told CNN.

    The person said they feared Meta was regressing from progress it had made from learning from past mistakes. “Lessons that were learned at great costs,” they said, citing the company’s 2018 admission that its platforms were used to incite violence in Myanmar.

    In addition to its in-house team, Meta and other social media companies rely on tips from academics and other researchers who specialize in monitoring covert disinformation networks.

    Darren Linvill, a professor at Clemson University’s Media Forensics Hub, said he has sent the company valuable tips in recent months, but Meta’s response time has slowed significantly.

    Linvill, who has a long track record of successfully identifying covert online accounts, including helping to unearth a Russian election meddling effort in Africa in 2020, said that Meta recently removed a network of Russian language accounts that were posting both pro and anti-Ukraine content on Facebook and Instagram.

    “They were trying to stoke anger on both sides of the debates,” he said.

    Launched last Thursday, Threads has become an instant success with celebrities, politicians, and journalists flocking to the platform.

    The new Twitter-style app is tied to users’ existing Instagram accounts, rather than being linked directly to Facebook. Currently, Threads shares the same community standards as Instagram, but the platforms differ on issues relating to Meta’s methods to combat disinformation.

    Meta also applies labels to state-controlled accounts on Facebook and Instagram, such as Russia’s Sputnik news agency and China’s CCTV. However, these labels do not appear on state-controlled accounts on Threads.

    The launch of Threads even as Meta trims its disinformation-focused personnel comes at a turbulent and transformative time for those tasked with writing and implementing rules on social media platforms.

    Elon Musk, the billionaire who bought Twitter last year, has all but torn up that platform’s rule book and gutted the team that worked on implementing policies designed to combat disinformation efforts.

    Last month, YouTube, which has also made job cuts, announced it would allow videos that feature the false claim the 2020 US presidential election was stolen, a reversal of its previous policy.

    The rule reversals come as the Republican-controlled House of Representatives investigates interactions between technology companies and the federal government.

    Last week, a federal judge in Louisiana ordered some Biden administration agencies and top officials not to communicate with social media companies about certain content, handing a win to GOP states in a lawsuit accusing the government of going too far in its effort to combat Covid-19 disinformation.

    The restrictions and the scrutiny could give cover to social media companies that may want to pull back on some of their platforms’ rules around election integrity, said Katie Harbath, a former Facebook official who helped lead the company’s global election efforts until 2021.

    “I can [almost] hear [Meta Global Affairs President] Nick Clegg saying that ‘we’re going to be cautious of what we do, because we wouldn’t want to run afoul of the law,’” Harbath said.

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  • DeSantis and his team unleash on Rep. Donalds for questioning Florida’s new Black history standards | CNN Politics

    DeSantis and his team unleash on Rep. Donalds for questioning Florida’s new Black history standards | CNN Politics

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    CNN
     — 

    Florida Gov. Ron DeSantis on Thursday accused Rep. Byron Donalds – the only Black Republican in Florida’s congressional delegation – of aligning himself with Vice President Kamala Harris by critiquing the state’s new standards for teaching Black history.

    Donalds tweeted Wednesday that the new standards are “good, robust, & accurate.” But the two-term congressman added that a new requirement for middle school students to be taught that slaves learned skills they later benefited from “is wrong & needs to be adjusted.” He added that he has “faith that (Florida Department of Education) will correct this.”

    In the face of that seemingly gentle criticism, DeSantis’ administration and online allies unloaded on Donalds, who has backed former President Donald Trump over his home state governor for the 2024 nomination. Jeremy Redfern, the spokesman for the governor’s office, called Donalds a “supposed conservative.” Christina Pushaw, the campaign’s rapid response director, replied to Donalds’ tweet: “Did Kamala Harris write this tweet?” DeSantis’ Education Commissioner Manny Diaz tweeted that Florida would “not back down … at the behest of a supposedly conservative congressman.”

    DeSantis joined the pile on during his Iowa bus tour, telling Donalds to “stand up for your state.”

    “You got to choose: Are you going to side with Kamala Harris and liberal media outlets or are you doing to side with the state of Florida?” he said.

    Responding to the blowback to his remarks, Donalds on Twitter called the online attacks aimed at him “disingenuous” and said DeSantis supporters were “desperately attempting to score political points,” adding that that is why he is “proud to have endorsed” Trump.

    “What’s crazy to me is I expressed support for the vast majority of the new African American history standards and happened to oppose one sentence that seemed to dignify the skills gained by slaves as a result of their enslavement,” he wrote on Twitter.

    This week’s clash with Donalds is the latest example of how the DeSantis campaign’s failure to win support from key members of his state’s GOP has come back to bite him as he runs against Trump. Last week, Rep. Greg Steube, who has also endorsed Trump, put DeSantis on blast over property insurance rates in the state continuing to soar.

    “The result of the state’s top elected official failing to focus on (and be present in) Florida,” Steube said, tweeting out a headline that linked the sharp rise in premiums to DeSantis’ time in office.

    The war of words between two Florida Republicans this week is all the more remarkable because of how closely aligned Donalds and DeSantis once appeared.

    Donalds introduced DeSantis and his family at the governor’s election night victory party last year, heaping praise on the man he called “America’s governor.” He played DeSantis’ 2018 election opponent, Democrat Andrew Gillum, during debate preparation. DeSantis had also formed a close alliance with Donalds’ wife, a school choice advocate who received a plum appointment to the Florida Gulf Coast University board of trustees.

    But there was a notable break in their relationship in April when Donalds endorsed Trump over DeSantis. Donalds had previously stated publicly he would wait on an announcement until the field was set. The decision stunned DeSantis’ political operation, which had clearly underestimated the governor’s failures to build a rapport with fellow Republicans. Ultimately most Florida Republicans in the House lined up behind Trump.

    The back and forth with Donalds stems from the new standards for how Black history should be taught in the state’s public schools, which were approved earlier this month by the Florida Board of Education. While education and civil rights advocates have decried many elements of the new standards as whitewashing America’s dark history, much of the national attention has focused on one passage that clarifies middle school students should learn “how slaves developed skills which, in some instances, could be applied for their personal benefit.”

    Amid intense objections to the language, Harris responded by holding a press conference in Jacksonville where she accused Florida’s leaders of “creating these unnecessary debates.”

    “This is unnecessary to debate whether enslaved people benefited from slavery,” she said. “Are you kidding me? Are we supposed to debate that?”

    DeSantis and state education officials have fiercely defended the new standards in recent days. Redfern and others have pointed to similar language that appeared in the course framework for a new Advanced Placement African American Studies course piloted by the College Board. Florida was widely criticized by Democrats for blocking the course from being taught in state public schools.

    According to one document, the AP course intended to teach students: “In addition to agricultural work, enslaved people learned specialized trades and worked as painters, carpenters, tailors, musicians, and healers in the North and South. Once free, American Americans used these skills to provide for themselves and others.”

    The College Board said Thursday it “resolutely” disagrees with the notion that enslavement was beneficial for African Americans after some compared the content of its course to Florida’s recently approved curriculum.

    On Thursday, DeSantis said the state standards are “very clear about the injustices of slavery in vivid detail.”

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  • First on CNN: A new group of Twitter vendors is suing the company for alleged unpaid bills | CNN Business

    First on CNN: A new group of Twitter vendors is suing the company for alleged unpaid bills | CNN Business

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    New York
    CNN
     — 

    A group of Twitter vendors on Tuesday filed a proposed class action lawsuit alleging that the company has failed to pay tens of thousands of dollars in overdue bills.

    The four firms — captioning services company White Coat Captioning, consulting group YES Consulting and public relations firms Cancomm and Dialogue México — allege that Twitter is in breach of their contracts and has yet to pay bills ranging from around $40,000 to $140,000 for services they provided the company last year.

    Tuesday’s lawsuit, which was filed in California Northern District Court and first reported by CNN, refers to the companies suing Twitter as “small businesses without the resources, time, and money to litigate these claims on their own.”

    The lawsuit comes as new Twitter owner Elon Musk attempts to slash costs after buying the company for $44 billion, a significant amount of which came from debt financing. It also adds to the growing list of legal actions Twitter is facing from landlords, business partners and former employees claiming the company has failed to pay what they are owed since Musk’s takeover.

    Twitter is also facing lawsuits from at least one landlord claiming it has missed rent payments, a private jet company for unpaid bills for executive flights and an event production company who said Twitter failed to pay it after canceling the “Chirp Conference” it had been set to organize in November after Musk took over the company.

    The latest suit was filed by Shannon Liss-Riordan, who has also filed four proposed class action lawsuits and hundreds of arbitration demands on behalf of Twitter employees laid off following Musk’s takeover in pursuit of additional severance they allege they were promised by the company prior to Musk’s takeover. Some former workers have also alleged sex and disability discrimination and other issues, which the company has argued in court are without merit.

    Twitter has moved to dismiss many of the lawsuits in court. Twitter, which fired much of its media relations team last fall, did not immediately respond to a request for comment about the new lawsuit.

    “Elon Musk told Twitter vendors that, if they want to get paid, then sue,” Liss-Riordan said in a statement to CNN, referring to comments reportedly made by the Twitter owner. “Well, he’s now getting his wish. Businesses, like employees, should not have to sue to get paid what they are owed.”

    In the new lawsuit, White Coat Captioning said it provided real-time captioning services for events and classes for Twitter employees who were hard of hearing or spoke languages other than English. The company alleged that it began contacting Twitter in November about overdue and pending invoices for services rendered under a contract signed in March 2022.

    “Twitter reassured White Coat Captioning it had processed and would pay these invoices, but it never did,” the firm alleged in the complaint. In January, the firm claims that Twitter said it was conducting an “additional review” of the invoices. Twitter owes the captioning company around $42,000, according to the complaint.

    YES Consulting, which said it provided leadership training to Twitter employees per an agreement signed in March 2022, alleges that Twitter owes it approximately $49,000 for services provided between August and November last year.

    Latin American public relations firm Dialogue also alleges that Twitter has failed to pay approximately $140,000 for eight invoices for services provided in November and December of last year.

    The vendors are seeking damages in the amount each company is allegedly owed by Twitter, as well as interest.

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  • Twitter descends into chaos as news outlets and brands lose verification | CNN Business

    Twitter descends into chaos as news outlets and brands lose verification | CNN Business

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    Washington
    CNN
     — 

    Twitter users awoke Friday morning to even more chaos on the platform than they had become accustomed to in recent months under CEO Elon Musk after a wide-ranging rollback of blue check marks from celebrities, journalists and government agencies.

    The end of traditional verification marked the beginning of a radically different information regime on Twitter, one highlighted by almost immediate impersonations of government accounts; the removal of labels previously used to identify Chinese and Russian propaganda; and a scramble by the company to individually re-verify certain high-profile figures such as Pope Francis.

    A broad array of media organizations lost the gold verification badges Musk’s team had developed months earlier as an alternative to traditional brand verification, reflecting those organizations’ apparent refusal to pay for the badges that now cost $1,000 a month.

    Several prominent Twitter users including LeBron James, William Shatner and Stephen King also refused to pay to keep their verification badges, prompting Musk to personally intervene. Appearing to sense the problems that might ensue if those users went unverified, Musk said Thursday he would pay out of his own pocket to ensure James, Shatner and King’s profiles continued to be verified.

    “My Twitter account says I’ve subscribed to Twitter Blue. I haven’t. My Twitter account says I’ve given a phone number. I haven’t,” King tweeted.

    “You’re welcome namaste,” Elon replied, adding a prayer emoji.

    Though some of the most visible issues with the rollout could be ironed out in the coming days, the broader impact of the change has been to make it more difficult for users to determine an account’s authenticity and potentially to undermine Twitter’s central role as a hub for news. Twitter verification is no longer an indicator that an account represents who it claims to represent; instead, it reflects that a user – or, apparently, the owner of Twitter – paid for Twitter Blue, the company’s subscription service.

    Earlier experiments with changes to verification had led to similar chaos, prompting Twitter to postpone the rollout multiple times. Twitter continued to move forward with its paid verification strategy, however, with the hope of bolstering subscription revenue after seeing a sharp decline in its core ad sales business.

    After Thursday’s change removed verification from New York City’s official government account, the account tweeted Thursday evening: “This is an authentic Twitter account representing the New York City Government.”

    Later, another Twitter account bearing the same profile image and a slight variation on the official account’s username replied to that tweet.

    “No, you’re not,” the impostor account said. “THIS account is the only authentic Twitter account representing and run by the New York City Government.”

    By Friday morning, the city’s verification had been restored with a gray check mark indicating it was a “government or multilateral organization account.” The same had occurred with Pope Francis, who had also lost his blue check mark Thursday.

    In a seemingly unrelated and coincidental change, Twitter also stripped the “government-funded media” label from accounts belonging to Canada’s CBC and NPR, the latter of which had quit Twitter over the labeling because NPR said the label misrepresented the news organization’s editorial independence from the US government.

    Twitter also removed the “state-affiliated media” labels from accounts belonging to China’s Xinhua News and Russia’s RT.

    According to NPR, Musk dropped all media labeling on Twitter following a suggestion from the author Walter Isaacson, who is writing a biography of Musk. Isaacson, who is verified on Twitter as a subscriber to Twitter Blue, tweeted a photo of Musk on Thursday from SpaceX’s Starship launch site. The rocket exploded in midair.

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  • New York MTA resumes transit alerts on Twitter | CNN Business

    New York MTA resumes transit alerts on Twitter | CNN Business

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    CNN
     — 

    New York’s Metropolitan Transportation Authority said it would resume posting automated transit alerts to Twitter on Thursday after the social media company backtracked on a plan to charge public service accounts for access to the platform.

    In a statement Thursday, MTA Acting Chief Customer Officer Shanifah Rieara said Twitter had tried to charge the MTA more than $500,000 a year for access to its platform, but that the MTA refused.

    “We’re glad that Twitter has committed to offering free API access for public service providers,” the MTA tweeted, referring to the software interface that enables third parties to create automated posts on Twitter.

    In another tweet, it added: “We know that customers missed us, so starting today, we’ll resume posting service alerts on @NYCTSubway, @NYCTBus, @LIRR, and @MetroNorth.”

    In recent weeks, Twitter has sought to charge businesses for the ability to access its platform. Its paid plans cost as much as $2.5 million a year for top-tier access. The paywall’s introduction in March prompted widespread warnings by public services of possible disruptions to weather and transit alerts.

    Amid the outcry, Twitter changed course on Tuesday and said that verified government accounts would once again be able to post automated tweets for free.

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  • ‘Verified’ Twitter accounts share fake image of ‘explosion’ near Pentagon, causing confusion | CNN Business

    ‘Verified’ Twitter accounts share fake image of ‘explosion’ near Pentagon, causing confusion | CNN Business

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    CNN
     — 

    A fake image purporting to show an explosion near the Pentagon was shared by multiple verified Twitter accounts on Monday, causing confusion and leading to a brief dip in the stock market. Local officials later confirmed no such incident had occurred.

    The image, which bears all the hallmarks of being generated by artificial intelligence, was shared by numerous verified accounts with blue check marks, including one that falsely claimed it was associated with Bloomberg News.

    “Large explosion near the Pentagon complex in Washington DC. – initial report,” the account posted, along with an image purporting to show black smoke rising near a large building.

    The account has since been suspended by Twitter. It was unclear who was behind the account or where the image originated. A spokesperson for Bloomberg News said the account is not affiliated with the news organization.

    Under owner Elon Musk, Twitter has allowed anyone to obtain a verified account in exchange for a monthly payment. As a result, Twitter verification is no longer an indicator that an account represents who it claims to represent.

    Twitter did not respond to a request for comment.

    The false reports of the explosion also made their way to air on a major Indian television network. Republic TV reported that an explosion had taken place, showing the fake image on its air and citing reports from the Russian news outlet RT. It later retracted the report when it became clear the incident had not taken place.

    “Republic had aired news of a possible explosion near the Pentagon citing a post & picture tweeted by RT,” the outlet later posted on its Twitter account. “RT has deleted the post and Republic has pulled back the newsbreak.”

    In a statement Tuesday, the RT press office said, “As with fast-paced news verification, we made the public aware of reports circulating and once provenance and veracity were ascertained, we took appropriate steps to correct the reporting.”

    In a post on the Russian social media platform VKontakte Tuesday, RT tried to make light of its apparent error.

    “Is the Pentagon on fire? Look, there’s a picture and everything. It’s not real, it’s just an AI generated image. Still, this picture managed to fool several major news outlets full of clever and attractive people, allegedly,” a post from RT read.

    In the moments after the image began circulating on Twitter, the US stock market took a noticeable dip. The Dow Jones Industrial Average fell about 80 points between 10:06 a.m. and 10:10 a.m., fully recovering by 10:13 a.m. Similarly, the broader S&P 500 went from up 0.02% at 10:06 a.m. to down 0.15% at 10:09 a.m.. By 10:11 a.m., the index was positive again.

    The building in the image does not closely resemble the Pentagon and, according to experts, shows signs it may have been created using AI.

    “This image shows typical signs of being AI-synthesized: there are structural mistakes on the building and fence that you would not see if, for example, someone added smoke to an existing photo,” Hany Farid, a professor at the University of California, Berkeley, and digital forensic expert told CNN.

    The fire department in Arlington, Virginia, later responded in a tweet, stating that it and the Pentagon Force Protection Agency were “aware of a social media report circulating online about an explosion near the Pentagon. There is NO explosion or incident taking place at or near the Pentagon reservation, and there is no immediate danger or hazards to the public.”

    CNN’s David Goldman contributed reporting.

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  • First on CNN: Pornhub asks users and Big Tech for help as states adopt age verification laws | CNN Business

    First on CNN: Pornhub asks users and Big Tech for help as states adopt age verification laws | CNN Business

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    Washington
    CNN
     — 

    In the two-minute video, adult performer Cherie Deville stares into the camera and intones soberly to viewers, for the second time in a month, that policymakers are coming for their porn.

    “Click the button below to contact your representatives before it is too late,” Deville pleads.

    The call-to-action video, launching Wednesday in multiple states, comes from Pornhub, which last month withdrew from Utah over a new law that requires adult sites to verify their users’ ages and holds them liable for serving their content to minors. Now, as similar legislation is set to take effect next month in Arkansas, Mississippi and Virginia, Pornhub is making a last-ditch effort to galvanize users there in opposition.

    It’s unclear how much Pornhub expects to achieve, as the laws have already been passed and signed. A company spokesperson told CNN it’s “certainly not our goal” to shut down the site in the three states as it did in Utah but hinted at the possibility, saying that “if necessary, we will share next steps in the coming weeks.”

    But the video campaign is only part of a broader unfolding strategy by one of the internet’s highest-profile distributors of adult material.

    The video’s release coincides with a previously unreported effort by Pornhub — and its private equity owners, Ethical Capital Partners (ECP) — to convince the world’s largest tech companies to intervene in the wider debate over age restrictions for digital porn and social media.

    In recent weeks, ECP has lobbied Apple, Google and Microsoft to jointly develop a technological standard that might turn a user’s electronic device into the proof of age necessary to access restricted online content, according to Solomon Friedman, a partner at ECP.

    One possible version of the idea, Friedman told CNN, would be for the tech companies to securely store a person’s age information on a device and for the operating system to provide websites requesting age verification with a yes-or-no answer on the owner’s behalf — allowing sites to block underage users without ever handling anyone’s personal information.

    “We are willing to commit whatever resources are required to work proactively with those companies, with other technical service providers and as well with government,” Friedman said.

    Pornhub’s simultaneous appeals to users and to Big Tech highlight the challenging position the company now finds itself in amid a wave of state legislation. Under many of these laws, adult sites are required to implement “reasonable age verification methods” that could include users submitting pictures of their photo ID, facial scans or other information, either to third-party companies or to the sites themselves.

    Minimum age requirements have emerged as a favored policy tool in statehouses across the country as lawmakers have increasingly become attuned to the potential mental health harms of unregulated social media use. But Pornhub, along with civil liberties and digital rights groups, have broadly warned of the potential pitfalls of age-verification rules.

    Those risks can include the infringement of Americans’ rights to access legal speech under the First Amendment; the leakage of personal information belonging to underage as well as overage internet users; or the loss of online anonymity that safety experts say is crucial for shielding vulnerable individuals.

    Pornhub’s outreach to Big Tech is intended to convince the companies whose operating systems power the world’s smartphones, tablets and computers that their technology is central to the future of online identity management and to draw their political might into a global policy battle that could reshape the internet for millions.

    But it is far from clear the effort is succeeding. Friedman declined to say how, or even if, the companies have responded to Pornhub’s communications. Microsoft declined to comment for this story; Apple and Google didn’t respond to requests for comment.

    Friedman characterized the discussions as being in “early stages,” though his other remarks implied the talks may be largely one-sided.

    “We are willing and ready to work with them proactively to determine best solutions and to lend any technical expertise that we possibly can, whether it be implementation or pilot projects or assistance in any way,” Friedman told CNN. “We are hoping that this dialogue bears fruit and age verification will be addressed once and for all.”

    The adult industry has famously led the charge on technological innovation before. Porn played a decisive role in the battle between the VHS and Betamax videotape platforms, facilitated the rise of online credit card transactions and helped promote streaming video technology writ large.

    Now, Pornhub’s fight could prove to be a bellwether for the growing push to enforce age verification for social media. As with the battle over adult material, debates over how to keep children and teens away from social media have raised substantial questions about user privacy and how effective age restrictions may be when determined kids inevitably try to circumvent the rules.

    The tech industry, for its part, has been making its own strides in digital identity services. In 2021, for example, Apple announced support for adding driver’s licenses from eight states to Apple Wallet. In December, Google announced it was beta testing a similar feature for Android.

    Those services, however, are designed for in-person ID checks such as at travel checkpoints or liquor stores, technology experts said, and are not set up to perform age or identity verification remotely or virtually.

    Josh Golin, executive director of Fairplay, a consumer advocacy group focused on children’s technology use, described calls for device-based age verification as an “intriguing idea” that might ease burdens on websites and internet users. But, he argued, there are less invasive ways of determining a website visitor’s age.

    “It is our position that rather than requiring new, stringent forms of age verification, that we should start by having the platforms use the data they’re already collecting to do age estimation,” Golin said, pointing to how TikTok, for example, reportedly uses behavioral cues and activity algorithms to guess whether a user may be underage.

    Any device-based approach to age verification would immediately run into issues in most households with children, where no device is ever solely used by one person or exclusively by adults, said India McKinney, director of federal affairs for the Electronic Frontier Foundation, a digital rights organization.

    “You would have to assume that children and teens weren’t borrowing their parents’ phones,” McKinney said. “And that’s sharing on purpose. You don’t have to be too sophisticated to think about teens stealing their parent’s device to get around the age-gating.”

    Meanwhile, entrusting large tech companies to be the custodians of even more personal information, and enabling them to be the effective arbiters of what internet users can see online, brings its own challenges, said Udbhav Tiwari, head of global product policy at Mozilla, maker of the popular Firefox web browser.

    Device-based age verification, Tiwari said, could have “very serious privacy connotations, because you now have the largest tech companies in the world having your government ID and all the information present in them linked to individual devices. We’ve seen Twitter use phone numbers they collected for account security for targeting ads in the past, which led to them being subjected to FTC fines.”

    Last year, Twitter agreed to pay $150 million to resolve those Federal Trade Commission allegations.

    But Pornhub argues that the alternative is a world that’s even less safe, where users seeking age-restricted content may simply go to sites without age-gates or other checks.

    “Giving your ID card every time you want to visit an adult platform is not the most effective solution,” Deville says in Wednesday’s video. “In fact, it will put children and your privacy at risk.”

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  • Snapchat+ gains 4 million paying subscribers in its first year | CNN Business

    Snapchat+ gains 4 million paying subscribers in its first year | CNN Business

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    New York
    CNN
     — 

    Snap said Thursday that it has garnered more than 4 million paying customers for its subscription service Snapchat+.

    The news comes on the one-year anniversary of Snap launching the service on its flagship platform, Snapchat, and shows how it is finding some early success in getting users to shell out cash for access to premium features. The service costs $3.99 a month.

    The tally of paying subscribers disclosed by Snap on Thursday still represents a small fraction of the 750 million monthly active users that the platform boasted about hitting at its Investor Day event earlier this year.

    Snapchat+ offers access to “exclusive, experimental and pre-release features,” according to a blog post from Snap Thursday. As of Thursday, subscribers have access to more than 20 features, “including custom app themes, unique app icons, and the ability to pin your #1 BFF,” the company added.

    The announcement comes as a handful of other social media platforms are similarly trying to find new ways to get users to pay for services.

    Under the new ownership of Elon Musk, Twitter unveiled an $8-per-month subscription service that offered users the once-coveted blue check mark on the platform, as well as additional features such as seeing fewer ads and having their tweets prioritized in replies, mentions and search. The service, dubbed Twitter Blue, had an estimated 550,000 paying subscribers as of late April. Meta, the parent company of Facebook and Instagram, similarly began rolling out a paid service for users called Meta Verified earlier this year with a price tag of $11.99 per month.

    After taking a battering last year, shares of Snap have climbed roughly 30% in 2023. Still, the stock is down about 86% from its all-time high in late 2021.

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  • Laid-off Twitter Africa team ‘ghosted’ without severance pay or benefits, former employees say | CNN Business

    Laid-off Twitter Africa team ‘ghosted’ without severance pay or benefits, former employees say | CNN Business

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    Nairobi, Kenya
    CNN
     — 

    Former employees of Twitter Africa who were laid off as part of a global cost-cutting measure after Elon Musk’s acquisition have not received any severance pay more than seven months since leaving the company, several sources told CNN.

    In late May, the former employees, who were based in the Ghanaian capital Accra, accepted Twitter’s

    (TWTR)
    offer to pay them three months worth of severance, the cost of repatriating foreign staff and legal expenses incurred during negotiations with the company, but they have not received the money or any further communication, the sources said.

    “They literally ghosted us,” one former Twitter Africa employee told CNN.

    “Although Twitter has eventually settled former staff in other locations, Africa staff have still been left in the lurch despite us eventually agreeing to specific negotiated terms.”

    The former employees say they reluctantly agreed to the severance package without benefits, even though it was less than what colleagues elsewhere received.

    “Twitter was non-responsive until we agreed to the three months because we were all so stressed and exhausted and tired of the uncertainty, reluctant to take on the extra burdens of a court case so we felt we had no choice but to settle,” another former employee told CNN.

    The former employees spoke to CNN on condition of anonymity because they said they were asked to sign non-disclosure agreements as part of their exit terms.

    According to Carla Olympio, an attorney who is representing the former employees, the last communication from Twitter or its lawyers was in May, shortly after settlement was agreed.

    CNN reached out to Twitter for comment on the status of the severance package for the former employees in the Ghana office but received an automated response – a poop emoji. It’s unclear whether Twitter still has a media relations department.

    In March, Musk tweeted that Twitter would respond to all press inquiries with the poop emoji. He completed a deal to buy the social media platform in October.

    CNN also asked Ghana’s Ministry of Employment and Labor Relations for comment. A spokesperson said they are investigating the claims.

    Whether Ghanaian authorities can compel Twitter to comply with the settlement is uncertain. The former employees and their attorney say the offer was never finalized.

    The dozen or so team members were laid off just four days after the social network opened a physical office in Accra last November.

    Some of them said they had moved to Ghana from other African nations, and depended on their jobs at Twitter to support their legal status in the country.

    “Unfortunately, it appears that after having unethically implemented their terminations in violation of their own promises and Ghana’s laws, dragging the negotiation process out for over half a year, now that we have come to the point of almost settlement, there has been complete silence from them for several weeks,” Olympio said.

    Twitter and Musk face multiple lawsuits where plaintiffs are claiming the company has failed to pay former staffers what they are owed.

    Last week, a former US employee filed a proposed class action lawsuit claiming the company didn’t pay the full amount of severance benefits it promised last November prior to mass layoffs.

    The plaintiff said Twitter promised senior employees severance of six months of base pay plus one week for every year of service, in addition to other benefits. Instead, the plaintiff said they received a total of three months of pay, according to the lawsuit. In response to a request for comment on the lawsuit, Twitter sent CNN an automated poop emoji.

    In April, Musk told the BBC more than 6,000 people had been laid off since he completed his acquisition of the company in late October.

    “We’re exploring our options with respect to causes of action against Twitter in various jurisdictions including Ghana,” Olympio told CNN.

    Twitter did not open negotiations with the African team until after CNN reported in November that they had been offered separation terms that differed from those offered to departing staff in Europe and North America.

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  • Meta, Microsoft, hundreds more own trademarks to new Twitter name | CNN Business

    Meta, Microsoft, hundreds more own trademarks to new Twitter name | CNN Business

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    Reuters
     — 

    Billionaire Elon Musk’s decision to rebrand Twitter as X could be complicated legally: companies including Meta and Microsoft already have intellectual property rights to the same letter.

    X is so widely used and cited in trademarks that it is a candidate for legal challenges – and the company formerly known as Twitter could face its own issues defending its X brand in the future.

    “There’s a 100% chance that Twitter is going to get sued over this by somebody,” said trademark attorney Josh Gerben, who said he counted nearly 900 active U.S. trademark registrations that already cover the letter X in a wide range of industries.

    Musk renamed social media network Twitter as X on Monday and unveiled a new logo for the social media platform, a stylized black-and-white version of the letter.

    Owners of trademarks – which protect things like brand names, logos and slogans that identify sources of goods – can claim infringement if other branding would cause consumer confusion. Remedies range from monetary damages to blocking use.

    Microsoft since 2003 has owned an X trademark related to communications about its Xbox video-game system. Meta Platforms – whose Threads platform is a new Twitter rival – owns a federal trademark registered in 2019 covering a blue-and-white letter “X” for fields including software and social media.

    Meta and Microsoft likely would not sue unless they feel threatened that Twitter’s X encroaches on brand equity they built in the letter, Gerben said.

    The three companies did not respond to requests for comment.

    Meta itself drew intellectual property challenges when it changed its name from Facebook. It faces trademark lawsuits filed last year by investment firm Metacapital and virtual-reality company MetaX, and settled another over its new infinity-symbol logo.

    And if Musk succeeds in changing the name, others still could claim ‘X’ for themselves.

    “Given the difficulty in protecting a single letter, especially one as popular commercially as ‘X’, Twitter’s protection is likely to be confined to very similar graphics to their X logo,” said Douglas Masters, a trademark attorney at law firm Loeb & Loeb.

    “The logo does not have much distinctive about it, so the protection will be very narrow.”

    Insider reported earlier that Meta had an X trademark, and lawyer Ed Timberlake tweeted that Microsoft had one as well.

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