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Tag: iab-smartphones

  • India arrests Chinese smartphone executive in fraud probe | CNN Business

    India arrests Chinese smartphone executive in fraud probe | CNN Business

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    New Delhi/Hong Kong
    CNN
     — 

    An executive at Vivo, one of China’s top smartphone makers, has been arrested in India in connection with a money laundering probe, raising fears of a renewed crackdown on Chinese businesses in the country.

    Guangwen Kuang, the head of administration at Vivo India, was taken into custody on Tuesday by India’s Enforcement Directorate (ED), his lawyer, Mudit Jain, told CNN. The ED is the country’s main financial crimes investigation agency, responsible for probing money laundering and violations of foreign exchange laws.

    Kuang, a Chinese national, was arrested alongside three other people and would be held in custody for three days, according to a court document shared with CNN by Jain.

    One of the other detainees was a person who had helped Vivo set up its offices in India, and the other two were accountants, according to the document.

    In a statement to CNN, a Vivo spokesperson confirmed that one employee had been arrested and vowed that the company would “exercise all available legal options.”

    “The recent arrest deeply concerns us,” the representative said. “Vivo firmly adheres to its ethical principles and remains dedicated to legal compliance.”

    Allegations of money laundering against Vivo were first made in July 2022, when the ED said it had carried out searches at 48 Vivo locations in the country and seized $60 million from the company’s bank accounts.

    The agency accused Vivo of tax fraud and said the firm had remitted 624.8 billion rupees ($7.9 billion), mostly to China.

    “These remittances were made in order to disclose huge losses in Indian incorporated companies to avoid payment of taxes in India,” the ED said at the time.

    The company said at the time that it was cooperating with the investigation.

    The raids came two months after India seized more than $700 million from another big Chinese smartphone maker, Xiaomi, which was also accused of moving money out of the country illegally.

    Xiaomi denied wrongdoing, saying all its operations were “firmly compliant with local laws and regulations.”

    Xiaomi and Vivo are hugely popular with Indian consumers, both ranking in the top three of the country’s vast smartphone market behind Samsung.

    Despite the regulatory crackdown, Vivo is still India’s second biggest smartphone brand, commanding 17% of the market in the second quarter, according to Counterpoint Research.

    Xiaomi, meanwhile, has seen its market share slip from 19% to 15% in the same period.

    Relations between China and India soured significantly after a deadly clash at their shared contested border in 2020. Authorities in India later banned Chinese apps and subjected deals with Chinese firms to greater scrutiny.

    Since then, tensions between India and China have continued to simmer.

    Vivo’s troubles this week prompted a swift reaction in Chinese media. State-run tabloid Global Times accused India of “rising protectionism.”

    The executive’s detainment appears to signal a “hardened crackdown on Chinese companies,” the outlet said in a report Wednesday.

    China’s embassy in India has previously warned that the probes of Chinese firms in India risked damaging its reputation among foreign investors and have disrupted “normal business activities.”

    — Vedika Sud contributed to this report.

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  • Google’s antitrust showdown: What’s at stake for the internet search titan | CNN Business

    Google’s antitrust showdown: What’s at stake for the internet search titan | CNN Business

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    CNN
     — 

    Google will face off in court Tuesday against government officials who have accused the company of antitrust violations in its massive search business, kicking off a long-anticipated legal showdown that could reshape one of the internet’s most dominant platforms.

    The trial beginning this week in Washington before a federal judge marks the culmination of two ongoing lawsuits against Google that started during the Trump administration. Legal experts describe the actions as the country’s biggest monopolization case since the US government took on Microsoft in the 1990s.

    In separate complaints, the Justice Department and dozens of states accused Google in 2020 of abusing its dominance in online search by allegedly harming competition through deals with wireless carriers and smartphone makers that made Google Search the default or exclusive option on products used by millions of consumers. The complaints eventually consolidated into a single case.

    Google has maintained that it competes on the merits and that consumers prefer its tools because they are the best, not because it has moved to illegally restrict competition. Google’s search business provides more than half of the $283 billion in revenue and $76 billion in net income Google’s parent company, Alphabet, recorded in 2022. Search has fueled the company’s growth to a more than $1.7 trillion market capitalization.

    Now, the company is set to defend itself in a multiweek trial that could upend the way Google distributes its search engine to users. The case is expected to feature testimony from high-profile witnesses including former employees of Google and Samsung, along with executives from Apple, including senior vice president Eddy Cue. It is the first case to go to trial in a series of court challenges targeting Google’s far-reaching economic power, testing the willingness of courts to clamp down on large tech platforms.

    “This is a backwards-looking case at a time of unprecedented innovation,” said Google President of Global Affairs Kent Walker, “including breakthroughs in AI, new apps and new services, all of which are creating more competition and more options for people than ever before. People don’t use Google because they have to — they use it because they want to. It’s easy to switch your default search engine — we’re long past the era of dial-up internet and CD-ROMs.”

    The trial may also be a bellwether for the more assertive antitrust agenda of the Biden administration.

    In its initial complaint, the US government alleged in part that Google pays billions of dollars a year to device manufacturers including Apple, LG, Motorola and Samsung — and browser developers like Mozilla and Opera — to be their default search engine and in many cases to prohibit them from dealing with Google’s competitors.

    As a result, the complaint alleges, “Google effectively owns or controls search distribution channels accounting for roughly 80 percent of the general search queries in the United States.”

    The lawsuit also alleges that Google’s Android operating system deals with device makers are anticompetitive, because they require smartphone companies to pre-install other Google-owned apps, such as Gmail, Chrome or Maps.

    At the time the lawsuit was first filed, US antitrust officials did not rule out the possibility of a Google breakup, warning that Google’s behavior could threaten future innovation or the rise of a Google successor.

    Separately, a group of states, led by Colorado, made additional allegations against Google, claiming that the way Google structures its search results page harms competition by prioritizing the company’s own apps and services over web pages, links, reviews and content from other third-party sites.

    But the judge overseeing the case, Judge Amit Mehta in the US District Court for the District of Columbia, tossed out those claims in a ruling last month, narrowing the scope of allegations Google must defend and saying the states had not done enough to show a trial was necessary to determine whether Google’s search results rankings were anticompetitive.

    Despite that ruling, the trial represents the US government’s furthest progress in challenging Google to date. Mehta has said Google’s pole position among search engines on browsers and smartphones “is a hotly disputed issue” and that the trial will determine “whether, as a matter of actual market reality, Google’s position as the default search engine across multiple browsers is a form of exclusionary Conduct.”

    In January, meanwhile, the Biden administration launched another antitrust suit against Google in opposition to the company’s advertising technology business, accusing it of maintaining an illegal monopoly. That case remains in its early stages at the US District Court for the Eastern District of Virginia.

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  • Apple continues its sweep to roll out USB-C to more devices | CNN Business

    Apple continues its sweep to roll out USB-C to more devices | CNN Business

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    CNN
     — 

    Apple

    (AAPL)
    quietly announced its next-generation Pencil that works with iPads and now includes USB-C charging.

    The change comes nearly a month after Apple retired its Lightning charger, a milestone moment toward universal charging amid pressure from EU regulators.

    Like previous models, the third-generation Apple Pencil is intended for taking notes, sketching and marking up documents. It also supports the hover feature, which allows users to preview and switch between different tools and app controls, when used with a 12.9-inch iPad Pro 12.9-inch (6th generation) and 11-inch iPad Pro (4th generation). The price is $79, down $20 from the second-generation Apple Pencil and $50 less than the original.

    The biggest change to the latest model comes to the charging system, which is noteworthy not only because the company has been resistant to making the switch for years but because it’s about to make charging that much easier for its customers.

    At its iPhone 15 event in September, the company announced all of its next-generation smartphones and new AirPods Pro will launch with USB-C charging. Apple previously switched its iPads and MacBooks to USB-C charging, but the push to finally add it to iPhones came less than a year after the European Union voted to approve legislation to require smartphones, tablets, digital cameras, portable speakers and other small devices to support USB-C charging by 2024.

    The first-of-its-kind law aims to pare down the number of chargers and cables consumers must contend with when they purchase a new device and to allow users to mix and match devices and chargers even if they were produced by different manufacturers. In doing so, however, Apple will give up control of its wired charging ecosystem, and identifying good chargers from bad ones won’t be obvious to many consumers.

    Although Apple does not break out its Pencil sales numbers, David McQueen, a director at ABI Research, estimates about 42 million have been sold since it launched in 2015, considering 420 million iPads have been sold since then (assuming 10% or fewer of these consumers have bought an Apple Pencil).

    “I’d have to think it’d be this low because of its relatively high price, high-end use case, and the availability of much cheaper alternatives that are capable of working with iPad,” he said.

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  • A look back at every iPhone ever | CNN Business

    A look back at every iPhone ever | CNN Business

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    New York
    CNN
     — 

    The iPhone redefined the term “cell phone.” Apple’s trademark product revolutionized the mobile phone industry, shifting from flip phones and keyboards to large screens and powerful cameras.

    With 1.2 billion units reportedly sold, the iPhone is arguably the most popular tech device in the world.

    With Apple set to unveil the iPhone 15 on Tuesday — chock full of rumored new features like a USB-C charging port, new colors and better battery performance — here is a look back at every iPhone to hit stores.

    Apple releases the original iPhone, a much-anticipated device that combines an iPod, phone and what then-company chairman Steve Jobs calls an “internet communicator.”

    “This is a day I’ve been looking forward to for two-and-a-half years,” Jobs told the crowd when unveiling the new $399 product, a 16 GB phone with a relatively terrible 2.0 megapixel camera and relatively large 3.5” screen.

    Customers queue outside the Apple Store in London for the launch of the iPhone 3G on July 11, 2008.

    With the second version of the iPhone, Apple introduces the App Store and 3G connectivity. The new device, half the cost of the original iPhone, sold more than 3 million within a month, far outpacing its predecessor and expectations.

    An Apple Store customer plays with the new iPhone 3Gs on June 19, 2009 in San Francisco, California.

    The 3GS introduces capabilities to record videos, as well as basic voice control (though Siri is still years away). The first “S” update to the iPhone also doubles the storage system, offering users an upgraded 32GB.

    An Apple employee demonstrates

    A completely redesigned device hits the shelves: thinner and sleeker with a better battery, camera and screen, the iPhone 4 starts to resemble the phone many of us use today. And with the addition of a front-facing camera, selfies and FaceTime calls enter into the chat.

    “I grew up with the Jetsons dreaming about video phones,” said Jobs at the announcement. “It’s real now.”

    An Apple customer demonstrates the voice assistant program on his newly purchased iPhone 4s outside of an Apple Store in New York City on October 14, 2011.

    Apple introduces the world to Siri, its now-iconic voice assistant, and the iMessage feature that allows iPhone users to message each other freely. Users are also given iCloud, making it possible to automatically sync all Apple devices.

    A newly released Apple iPhone 5 sits on a coffee shop countertop next to Apple's lightning connection cable in September 2012.

    With the iPhone 5 comes the Lightning cable, a shift away from the larger charging port used in Apple’s original iPhones and iPods. The 5 also gets a larger screen and LTE connectivity, making the phone much faster than its predecessors.

    The new iPhone 5S is displayed during an Apple product announcement at the Apple campus on September 10, 2013 in Cupertino, California.

    The 5S added the Touch ID feature, Apple’s first foray into biometric data usage as a replacement for passwords. Apple iPhone fans are also offered gold versions for the first time.

    A woman uses her smartphone in front of a display for the Apple iPhone 5C outside the company's store in the Ginza district of Tokyo, Japan, on September 20, 2013.

    In a flash of colorful plastic glory, the iPhone 5C hits the markets as a low-cost alternative to the 5S. Available in green, blue, pink, yellow and white, the 5C is shortlived. Apple discontinues the product a couple of years later.

    A woman touches an iPhone 6 Plus as it sits next to an iPhone 6 after they went on sale at the Apple Store in Sydney on September 19, 2014.

    2014: iPhone 6/6Plus, bigger and bendier

    The first Plus option comes out, offering a much taller, thinner phone – but also one more prone to bending. Customers are quick to complain about bending iPhones after the 6/6Plus hit the market.

    Apple CEO Tim Cook introduces the iPhone 6s during an Apple media event in San Francisco, California on September 9, 2015.

    Apple releases the 6S and 6S Plus with a rose gold option, as well as adds new features like 3D touch and doubled memory capabilities. Plus, the bend problem is fixed.

    The new iPhone SE is seen on display during an event at the Apple headquarters in Cupertino, California on March 21, 2016.

    Taking a step back, the iPhone SE is a cheaper, smaller device than the 6S, giving customers a chance to enjoy Apple’s phones at a much lower cost.

    The lightning connecting port is seen on an Apple Inc., iPhone 7 Plus during an event in San Francisco, California, on September 7, 2016.

    In traditional Apple fashion, the company does away with the traditional headphone jack, forcing customers to buy dongles that adapt older headsets or lightning-plug earbuds. The 7 is also the first water-resistant iPhone. It features a more static home button that cannot be pressed down, only touched, and the first dual camera lens with portrait mode.

    Phil Schiller, Senior Vice President of Worldwide Marketing at Apple, speaks about the iPhone 8 and 8 Plus during an event at the Steve Jobs Theater in Cupertino, California, on September 12, 2017.

    Apple moves away from its tradition of releasing S versions on off years, instead leaping right to the 8 and 8Plus. This is the first iPhone to support wireless charging.

    The new iPhone X is displayed during an Apple special event at the Steve Jobs Theater on the Apple Park campus on September 12, 2017 in Cupertino, California.

    Goodbye home button, hello notched screen. The X revolutionizes the Apple product once again for its 10th anniversary, turning the iPhone into something that looks very similar to today’s versions. An extra lens also added portrait mode to the front facing camera, a fan favorite for iPhones to come.

    People handle the new Apple iPhone XS and iPhone XS Max during a media tour at an Apple office in Shanghai, China, on September 21, 2018.

    After a massive physical overhaul with the X, Apple releases a largely unchanged Xs and XS Max other than an internal hardware update. Displays also became edge to edge, maximizing screen space.

    The new Apple iPhone XR is displayed during an Apple special event at the Steve Jobs Theater on September 12, 2018 in Cupertino, California.

    Announced alongside the XS, the XR is smaller and cheaper, though still larger than the 8 Plus. And although it comes with only one back camera lens, the phone is available in six colors like blue, yellow and red.

    A woman holds an iPhone 11 Pro Max while giving a live broadcast after it went on sale at the Apple Store in Beijing, China, on September 20, 2019.

    The 11 also offers six colors to choose from, as well as better dual camera capabilities with ultra-wide len options. Starting at $699, it is one of Apple’s cheaper core line phones. Meanwhile, the 11 Pro and Pro Max boast a three-lens camera and Apple’s most advanced retina display to date.

    An Apple iPhone SE smartphone is seen on August 5, 2020.

    In a throwback to its older devices, Apple shrinks down its phones to put out the SE second generation, complete with a now-retro home button. Even at a lower cost, the SE is tricked out with some of Apple’s flashiest features like an advanced camera and wireless charging.

    The Apple iPhone 12 Mini is seen on display at the Apple flagship store during a product launch event in Sydney, Australia, on November 13, 2020.

    The iPhone 12 mini is smaller than the usual iPhone but packs a powerful punch. With all of the features enjoyed by the iPhone 12 minus a little size and some battery life, the mini gives people everything they want while taking up less space in their pocket.

    A customer tries out an iPhone 12 Pro Max at the Apple flagship store during a product launch event in Sydney, Australia, on November 13, 2020.

    With the iPhone 12 series, Apple continued to upgrade its camera and display, plus introduce its proprietary MagSafe charging options. The 12 has two camera lenses while the Pro and Pro Max have three plus night mode and enhanced zoom range. The 12 and the 12 Pro are the same size, while the Pro Max is significantly larger. The 12 series also marks the end of Apple including an in-box charger with each iPhone purchase.

    Customers walk past a digital display of the new green iPhone 13 Pro inside the Apple Store on 5th Avenue in Manhattan, New York, on March 18, 2022.

    The iPhone 13 stays at the same price as the iPhone 12 with double the storage space, as well as featuring a much smaller top notch. Battery life and camera features are also majorly improved. The mini continues to be a powerful phone in a small package, and the Pro and Pro Max offer even better cameras.

    Apple iPhone SE 3 smartphones are seen during the sales launch at the company's flagship store in New York City on March 18, 2022.

    The SE is back and better than ever, though still complete with a home button and Touch ID. It enjoys a lot of the same features seen in the higher-end iPhones: potrait mode, HD video, long battery life, et cetera.

    Customers queue at the Apple Fifth Avenue store for the release of the Apple iPhone 14 range in Manhattan, New York, on September 16, 2022.

    2022: iPhone 14 series, goodbye, Mini- and SIM cards

    Doing away with the iPhone Mini for the Pro, Apple brings back the larger Pro, as well as adds a slew of safety features like Emergency SOS via satellite. The Pro and Pro Max feature a “Dynamic Island” top notch that free floats from the top of the phone to better integrate into whatever is going on onscreen, as well as a better camera and display. A physical SIM card tray is also gone with the 14, pushing users towards eSIMs only.

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  • iPhone sales in China shrink as US political tensions grow | CNN Business

    iPhone sales in China shrink as US political tensions grow | CNN Business

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    CNN
     — 

    Demand for Apple’s new iPhone 15 lineup is weaker in China than for last year’s models, according to analysts.

    Sales for the iPhone 15 are down 4.5% in China compared to iPhone 14 sales in the first two weeks after its launch, according to Counterpoint Research. Separately, Bloomberg reported on Monday financial firm Jefferies said iPhone 15 sales dropped by a double-digit percentage following strong customer demand for Huawei’s new Mate 60 smartphone line.

    Apple

    (AAPL)
    shares fell 0.08% following the reports.

    The reports come amid a floundering Chinese economy, a struggling housing market, and more competition among higher-end vendors in China, particularly from Chinese device manufacturer Huawei.

    “We’re seeing a lot of nationalism right now as Chinese consumers who think they’ve been wronged by the US government and sanctions are gravitating toward the Mate 60 and that is edging into Apple volumes,” Jeff Fieldhack, research director at Counterpoint, told CNN.

    At the same time, China remains very important to Apple as it is the largest market behind the US. Fieldhack said he doesn’t believe Huawei will surpass Apple right now in terms of smartphone sales but expects continued interest in the Mate 60 will continue to “eek” into Apple’s numbers.

    “Apple made a lot of gains during its launch period last year, where it became number one in China,” he said. “Things looked strong but now, with the political tension and competition, that is a reason for concern.”

    However, the Phone 15 lineup is up about 10% year-over-year in the US, according to Counterpoint. That’s strong growth for Apple considering sales fell for the third consecutive quarter in August, ahead of the iPhone 15 launch.

    The latest iPhone 15 devices come with a slimmer design, a more-advanced main camera system and a customizable Action button, which gives the silence button additional controls, from starting a voice memo to writing a note. Perhaps the biggest change coming to the models is that they will now use a USB-C charging cord, ending an 11-year run with Apple’s proprietary Lightning charging cable.

    This isn’t the first time the Mate 60 has made headlines since its late August launch. In September, the US government sought more information about the Mate 60 Pro’s 5G Kirin 9000s processor reportedly developed specifically for the manufacturer. Its debut shocked industry experts who questioned how the company could make such a chip following sweeping efforts by the United States to restrict China’s access to foreign chip technology because of perceived national security concerns.

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  • Here’s why Apple’s charger switch is such a big deal | CNN Business

    Here’s why Apple’s charger switch is such a big deal | CNN Business

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    CNN
     — 

    Apple retired its Lightning charger on Tuesday exactly 11 years to the day it was first announced.

    The effort marks a milestone moment for the company by finally adopting USB-C, a universal charging system. That’s noteworthy not only because Apple has been resistant to do so for years but because it’s about to make charging that much easier for its customers.

    But, as with most things, there’s a catch: The switch to a universal standard means Apple is giving up control of its wired charging ecosystem, and identifying good chargers from bad ones won’t be obvious to many consumers.

    At its iPhone 15 event, the company announced all of its next-generation smartphones will launch with USB-C charging, and so will the latest iteration of its AirPods Pro. Although Apple has previously switched its iPads and MacBooks to USB-C charging, it has been resistant to making the change on the iPhone until now.

    The switch would come less than a year after the European Union voted to approve legislation to require smartphones, tablets, digital cameras, portable speakers and other small devices to support USB-C charging by 2024. The first-of-its-kind law aims to pare down the number of chargers and cables consumers must contend with when they purchase a new device, and to allow users to mix and match devices and chargers even if they were produced by different manufacturers.

    Now Apple customers can use the same USB-C chargers to power their iPhones, iPads and Mac computers — no more scrambling to find the right charger for each device. Charging can also occur between devices, such as connecting a low-battery iPhone to a fully-charged iPad, or similarly between different brands.

    “This is arguably the biggest disruption to iPhone design for several years, but in reality, it is hardly a dramatic move,” said Ben Wood, an analyst at CCS Insight.

    Last year, Apple’s senior vice president of worldwide marketing, Greg Joswiak, noted the value and ubiquity of the Lightning charger, which is designed for faster device charging, but noted “obviously we will have to comply” with the EU mandate.

    “We have no choice, like we do around the world, to comply with local laws, but we think the approach would have been better environmentally and better for our customers to not have a government [have] that perspective,” Joswiak said at the time.

    The EU’s decision is part of a greater effort to tackle e-waste overall, but could it generate more in the short term as people phase out their Lightning cables. Although Apple has voiced environmental concerns over what happens to old Lightning chargers, it has financial reasons for pushing back on the change, too.

    Apple introduced the Lightning charger alongside the iPhone 5 in 2012, replacing its existing 30-pin dock connector with one that enabled faster charging and had a reversible design. It also ignited a related accessories business, requiring users to buy a $30 Lightning adapter to connect the device to older docks, alarm clocks and speaker systems.

    “For Apple, it was all about being in control of its own ecosystem,” said David McQueen, a director at ABI Research. “Apple makes good money from selling Lightning cables and its many related accessories.”

    The new iPhone 15 is displayed during an Apple event at the Steve Jobs Theater at Apple Park on September 12, 2023 in Cupertino, California. Apple revealed its lineup of the latest iPhone 15 versions as well as other product upgrades during the event.

    It also takes a financial cut from the third-party accessories and cables that go through its Made For iPhone program. “Moving to USB Type C would take away this level of control as USB-C is a much more open ecosystem,” McQueen said.

    Apple is now selling a new $29 USB-C to Lightning adapter to allow people to connect their existing Lightning accessories to a USB-C-enabled iPhone or iPad to charge or share data. Similarly, Apple introduced a $29 dongle back in 2012 to connect the iPhone 5 – the first phone with its Lightning charger – to old docks, alarm clock radios and speaker systems.

    The new Apple iPhone 15 Pro, with EU ordered USB-C charger, is displayed amongst other new products during a launch event at Apple Park in Cupertino, California, on September 12, 2023.

    The move to USB-C won’t likely be an incentive for people to upgrade, but it could sway some consumers who have been resistant to the iPhone over its charging limitations, according to Thomas Husson, a vice president at Forrester Research.

    Considering many mobile devices already use USB-C, including Apple’s own iPads and MacBooks, access to charging wires shouldn’t be too hard or costly.

    But knockoffs abound, and some USB-C chargers are much safer than others. Some may provide too much power, and others not enough. Some can regulate the flow of electricity and data to your phone – and others can’t. Among CNN Underscored’s top recommendations for USB-C chargers are from big brands, including Anker, Belkin, Apple, Amazon and Google.

    “Given how widely USB-C has been used in other devices, it’s hard to imagine that customers will be totally caught out by this switch, and in the long term, it’s likely to benefit them, with a universal charging system having some very obvious upsides,” Wood said.

    Apple also said a dedicated USB-C controller will allow for transfer speeds of up to 20 times faster than with USB-2 technology for the iPhone 15 Pro.

    Retiring the Lightning cable could even generate, in the short term, a surge of e-waste as iPhone users toss their useless Lightning cables in a drawer. But Apple told CNN it has an existing “robust” recycling program where you can bring in used chargers and cables. It’s also possible to look for a local e-waste recycling center or Best Buy store for environmentally friendly options.

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  • China says it hasn’t issued any ban on Apple’s iPhone | CNN Business

    China says it hasn’t issued any ban on Apple’s iPhone | CNN Business

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    Beijing/Washington
    CNN
     — 

    China hasn’t issued any laws or rules to ban the use of iPhones or any other foreign phone brand, a Chinese government spokesperson said on Wednesday.

    “We have always been open to foreign companies and welcome them to seize the opportunities and share the fruits of China’s economic development,” Ministry of Foreign Affairs spokesperson Mao Ning said at a press conference in Beijing.

    She added that China has noticed “many media reports on the security incidents of Apple’s iPhone,” and that the country “attaches great importance to information and cyber security.”

    Mao did not elaborate. She also urged foreign cellphone companies in China to follow the country’s privacy laws and to prevent “any person or organization” stealing data stored in their customers’ phones.

    Last week, The Wall Street Journal reported that China had banned the use of iPhones by central government officials, citing unnamed people familiar with the matter. The report triggered a drop in Apple’s shares -— the stock suffered its largest daily loss in a month.

    The White House said on Wednesday it was watching the developments with “concern.”

    “It seems to be a piece of the kinds of aggressive and inappropriate retaliation to US companies that we’ve seen from the PRC in the past, that’s what this appears to be,” John Kirby, National Security Council spokesman, told reporters during a news conference, referring to the People’s Republic of China.

    “But the truth is, we don’t have perfect visibility on exactly what they’re doing and why, and we certainly would call on them to be more transparent about what they’re seeing and what they’re doing,” he said.

    Over the past few months, a growing list of American and international consulting companies have been ensnared in Beijing’s widening crackdown on what it perceives as national security risks.

    In March, Chinese authorities closed the Beijing office of Mintz Group, an American corporate due diligence firm, and detained five of its local staff. The company was later fined about $1.5 million for allegedly conducting unapproved statistical work in the country.

    In April, police questioned staff at the Shanghai offices of global consulting giant Bain & Company. A few weeks later, state media released details of multiple raids on the offices of Capvision, an international expert network firm with headquarters in Shanghai and New York, by state security forces.

    Apple is one of the highest profile and most established American brands in China. It is the largest foreign market for the company’s products, and Chinese sales represented about a fifth of the company’s total revenue last year. Apple hasn’t replied to a request for comment.

    The company doesn’t disclose iPhone sales by country, but analysts at research firm TechInsights estimate that there were more iPhone sales in China than in the United States last quarter. Apple also produces the majority of its iPhones in Chinese factories.

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  • Apple just killed the iPhone Lightning connector. What to do with your old chargers | CNN Business

    Apple just killed the iPhone Lightning connector. What to do with your old chargers | CNN Business

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    Editor’s Note: A version of this story appeared in CNN Business’ Nightcap newsletter. To get it in your inbox, sign up for free, here.


    New York
    CNN
     — 

    At long last, Apple is killing its proprietary Lightning port in the iPhone 15 and embracing a charging cable that’s compatible with non-Apple products. That’s one less extra cord cluttering your nightstand. One less thing to forget when packing for a weekend getaway.

    But the move, hastened by a European regulatory mandate passed last year, is a largely symbolic measure that comes years after most other gadgets switched to USB-C. And it won’t do much to shrink the mountains of e-waste piling up around the globe.

    “I would classify the EU law and Apple as an evolution, not a revolution,” says Marian Chertow, a professor of industrial environmental management at the Yale School of the Environment.

    When the European Commission passed the directive last year,  it cited two motivations: First, everyone agrees that it’s super annoying to have so many cables lying around. Second, having a common charger across devices — whether they’re made by Apple or Samsung or Garmin or whoever — would “significantly reduce electronic waste.”

    Apple initially pushed back, of course, partly because selling extra Lightning cables made it lots of money. But it also said the waste argument was misguided, and that the promise of wireless charging would make the cable issue moot. (Still, the company ultimately said it would comply with the common cable rules.)

    Retiring the Lightning cable could even generate, in the short term, a surge of e-waste as iPhone users toss their useless Lightning cables in a drawer. (Which, to be clear, isn’t recommended. Apple says it has a “robust” recycling program where you can bring in used chargers and cables. You can also look for a local e-waste recycling center or Best Buy store for environmentally friendly options.)

    Big-picture, though, the impact on the mountains of global e-waste will likely be minimal.

    There are about 66 million tons of electronic waste generated each year, says Ruediger Kuehr, head of the United Nations Institute for Training and Research in Bonn, Germany. Charging cables, he said account for “a few hundred thousand tons.”

    “When we look to the pure numbers, it’s close to nothing,” Kuehr said. “But we nevertheless think it’s a very important step in order to make people … aware of the issue we are facing.”

    E-waste is a growing problem that has yet to enter the mainstream consciousness. Most of it ends up where it shouldn’t — in our closets and junk drawers — which means more materials such as copper, gold and platinum have to be mined to produce new products.

    “You can make money out of it, but you have to really do a lot of steps,” Kuehr says. “This is not understandable for the consumer in comparison to all the other waste streams.”

    Nearly 80% of all e-waste generated around the globe is not properly treated, he said.

    Whether the EU rule actually reduces waste is beside the point if it can push Apple and other manufacturers to help close the loop by making it easier to refurbish and recycle old products.

    And to Apple’s credit, the company has been “a leader in scraping off rare earth metals from its reuse pile to recover these expensive materials,” Chertow says, noting that last year Apple said it was reusing more than two-thirds of the aluminum it needed. “These days, waste experts find that “reuse” is most often a better path than recycling as more can be recovered.”

    —CNN’s Samantha Murphy Kelly contributed to this article.

    Enjoying Nightcap? Sign up and you’ll get all of this, plus some other funny stuff we liked on the internet, in your inbox every night. (OK, most nights — we believe in a four-day work week around here.)

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  • Why foldable phones are so incredibly expensive | CNN Business

    Why foldable phones are so incredibly expensive | CNN Business

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    CNN
     — 

    Chris Pantons is what you’d call a Google Pixel super fan. The Knoxville, Tennessee native loves the software, the camera, the virtual assistant, all of it. He even credits the phone’s car crash detection tool with saving his life a few years ago when he was in an accident.

    “I’ve owned practically every Pixel device,” said Pantons, 33, who has posted hundreds of YouTube videos about Pixel phones and other tech products. “I’ve influenced so much of my family to switch to Pixel – my brother and sister-in-law, mom and wife … and I had a coworker switch, too.”

    But this is the first year he won’t be upgrading to Pixel’s latest offering: the Pixel Fold, a foldable smartphone that starts at $1,799. “I’d love to own it,” he told CNN. “I don’t have the finances to do so. … [That] price for a first generation device is astronomical.”

    Earlier this month, Google became the latest tech company to unveil a foldable smartphone, with the promise of giving customers all the features they’ve come to expect in a phone, paired with a tablet-sized display. But Pantons wasn’t the only one who felt sticker shock.

    “My first car was $1800,” one user wrote on Twitter. “Google [lost] their minds.” Another user said they’ve been saving up, knowing the price for a Pixel foldable phone would inevitably be high once announced.

    “The fact you can buy a new Pixel, Pixel tablet and a Pixel Watch for less than the Fold and have various devices for use cases is a better value,” said Pantons.

    The pricing problem isn’t unique to Google. When Samsung launched the Galaxy Z Fold in 2020, it cost $1,999. It has come down in price somewhat, but the latest version of the Z Fold still starts at $1,799 – the same as the Pixel Fold. Even foldable models from budget brands retail for well over $1,000 in markets abroad.

    By comparison, the flagship iPhone starts at $799, less than half the price of the Pixel Fold. And classic 90s-style pre-paid flip phones, which are suddenly trendy again, can cost as little as $20.

    The higher price point is one of the factors limiting the size of the foldable market. Samsung currently dominates the category, followed by others including Motorola, Lenovo, Oppo, and Huawei. According to ABI Research, foldable and flexible displays made up about 0.7% of the smartphone market in 2021, and in 2022 expected to fall just shy of 2%.

    Lowering the price could help boost traction, but manufacturers may struggle to do that anytime soon.

    The flexible screen found on foldable phones is one of the biggest reasons why they cost so much.

    Flexible displays require more engineering and are more expensive to manufacture than traditional displays. And the Google Pixel Fold has two: a 5.8-inch cover display and a 7.6-inch inner display.

    Other components unique to foldables also drive up the cost. The Pixel Fold, for example, moves on a custom-built 180-degree hinge. The mechanism is moved out entirely from under the display to improve its dust resistance and decrease the device’s overall thickness, according to the company. This also requires complex engineering and costly manufacturing.

    “Expense is mainly to do with the high costs of components, notably the folding displays and hinge technology, which in many cases is a proprietary hinge design,” said David McQueen, research director at ABI Research. “So until volume grows enough that vendors can get scale, prices won’t be falling any time soon.”

    Foldable smartphones are still in their infancy. As a result, much of the research and development, and the costs associated with it, still lie ahead for manufacturers as they fine tune their products.

    “Companies often try to recoup their investment with a high price tag,” said Nabila Popal, research director at market research firm IDC.

    Foldable phones also remain a niche product for now, and manufacturers are targeting the price for the people willing to buy them early to help offset costs.

    The future for foldables remains uncertain. Most apps are still not optimized for foldable devices; Google’s chief rival, Apple, has yet to embrace the option; and splurging for a first-generation device with a lot of unknowns is a risky bet for anyone.

    Foldable phones are also notoriously fragile. Early versions of the Samsung Galaxy Z Fold, for example, had issues with the screen. Repairs for foldable smartphones can be costly too.

    But Google’s decision to embrace the option may help persuade more consumers to take a chance.

    Sean Milfort, a PhD student at Northcentral University, said he pre-ordered the Pixel Fold because he always wanted a foldable smartphone and didn’t want to leave the Pixel brand.

    “I’m a big fan of the Pixel line and have loved the idea of a foldable,” he said. “The fact that it is coming from Google – because they make Android – gives me hope that they will be really investing in that larger form factor device with Android.”

    But holdouts like Pantons may wait on the chance it could come down in price.

    “If a trade-in deal later on becomes available or it goes on sale then maybe then [I’ll buy one],” he said.

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  • Apple posts second consecutive quarterly revenue decline | CNN Business

    Apple posts second consecutive quarterly revenue decline | CNN Business

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    CNN
     — 

    Apple on Thursday reported that its revenue fell 3% to $94.8 billion for the first three months of the year as consumers scale back spending on smartphones and computers amid looming recession fears.

    The company’s revenue was slightly better than what Wall Street had expected, but it nonetheless represented the second consecutive quarterly revenue decline for the iPhone maker.

    Apple attempted to appease investors by announcing up to $90 billion in share buybacks. Shares of Apple were largely flat in after-hours trading Thursday following teh results.

    Despite the continued revenue decline, there were bright spots in the report.

    Apple CEO Tim Cook said Apple hit a “a March quarter record for iPhone despite the challenging macroeconomic environment” and that the installed base of active devices reached an all-time high.

    Apple’s latest quarterly earnings report comes amid a sharp decline in PC and smartphone sales globally after a surge earlier in the pandemic.

    Worldwide PC shipments declined 30% in the first quarter of 2023 compared to the year prior, according to data from Gartner. Global smartphone shipments plunged 14.6% last quarter, according to separate data from market intelligence firm IDC.

    Apple’s report on Thursday caps off a closely-watched earnings season for Silicon Valley amid broader economic jitters. All five Big Tech companies beat Wall Street’s estimates, but the numbers paint a stark picture of the industry at this moment.

    Apple and its peers once enjoyed seemingly limitless growth. Now these business are struggling to grow sales and profits – or posting declines.

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  • How to protect yourself from iPhone thieves locking you out of your own device | CNN Business

    How to protect yourself from iPhone thieves locking you out of your own device | CNN Business

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    CNN
     — 

    A complex but concerning method of gaining control over a user’s iPhone and permanently locking them out the device appears to be on the rise.

    Some iPhone thieves are exploiting a security setting, called the recovery key, that makes it nearly impossible for owners to access their photos, messages, data and more, according to a recent Wall Street Journal report. Some victims also told the publication their bank accounts were drained after the thieves gained access to their financial apps.

    It’s important to note, however, this type of takeover is hard to pull off. It requires a criminal essentially watching an iPhone user enter the device’s passcode – for example, by looking over their shoulder at a bar or sporting event – or manipulating the device’s owner so they’ll share their passcode. And that’s all before they physically steal the device.

    From there, a thief could use the passcode to change the device’s Apple ID, turn off “Find my iPhone” so their location can’t be tracked, and then reset the recovery key, a complex 28-digit code intended to protect its owners from online hackers.

    Apple requires this key to help reset or regain access to an Apple ID in an effort to bolster the user’s security, but if a thief changes it, the original owner will not have the new code and will be locked out of the account.

    “We sympathize with people who have had this experience and we take all attacks on our users very seriously, no matter how rare,” an Apple spokesperson said in a statement to CNN. “We work tirelessly every day to protect our users’ accounts and data, and are always investigating additional protections against emerging threats like this one.”

    On its website, Apple warns “you’re responsible for maintaining access to your trusted devices and your recovery key. If you lose both of these items, you could be locked out of your account permanently.”

    Jeff Pollard, VP and principal analyst at Forrester Research, said the company should offer more customer support options and “ways for Apple users to authenticate so they can reset these settings.”

    For now, however, there are a handful of steps users can take to potentially protect themselves from having this happen to them.

    The first step is protecting the passcode.

    An Apple spokesperson told CNN people can use Face ID or Touch ID when unlocking their phone in public to avoid revealing their passcode to anyone who might be watching.

    Users can also set up a longer, alphanumeric passcode that’s harder for bad actors to figure out. Device owners should also change the passcode immediately if they believe someone else has seen it.

    Another step someone could consider is a hack not necessarily endorsed by Apple but one that’s been circulating online. Within an iPhone’s Screen Time setting, which allows guardians to set up restrictions on how kids can use the device, there is the option to set up a secondary password that would be required from any user before they could successfully change an Apple ID.

    By enabling this, a thief would be prompted for that secondary password before changing an Apple ID password.

    Finally, users can protect themselves by regularly backing up an iPhone – via iCloud or iTunes – so data can be recovered in the case an iPhone is stolen. At the same time, users may want to consider storing important photos or other sensitive files and data in another cloud service, such as Google Photos, Microsoft OneDrive, Amazon Photos or Dropbox.

    This won’t stop a bad actor from gaining access to the device, but it should limit some of the fallout if it ever should happen.

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  • Apple is set to open its first retail store in Mumbai as it bets big on India | CNN Business

    Apple is set to open its first retail store in Mumbai as it bets big on India | CNN Business

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    Hong Kong
    CNN
     — 

    Apple is finally getting ready to open its first physical store in the country as it bets on India as a market and manufacturing base.

    The company teased the opening of its retail outlet in a brief statement Wednesday, saying it was preparing to greet customers in the financial and commercial hub of Mumbai. Its previous plan to open a store in the country in 2021 was derailed by the coronavirus pandemic.

    The company released a photograph of its new boarded-up storefront, located at Jio World Drive Mall, a property owned by Reliance Industries, the conglomerate of Indian tycoon Mukesh Ambani.

    “Hello Mumbai,” the statement said.

    A notice outside the store said it would be “arriving soon.” Apple

    (AAPL)
    did not immediately respond to a request for further details, such as the opening date.

    The launch would come more than 20 years since the California-based giant first entered the Indian market through third-party resellers.

    For years, Apple and other foreign retailers were restricted from setting up shop in the country unless they sourced at least 30% of raw materials locally, forcing them to rely on local partners. That changed in 2019, when the Indian government relaxed some investment rules.

    In 2020, the company launched an online store in India, allowing customers to buy its products and also, for the first time, customize certain devices.

    CEO Tim Cook has previously pointed to the importance of starting its own retail network in the country, saying, “I don’t want somebody else to run the brand for us.”

    More recently, the company has been ramping up manufacturing in India.

    It increased its exports from the country significantly last year, with the number of iPhones made and shipped from India rising 65% in 2022 compared to the previous year, according to Counterpoint Research.

    Apple first began making iPhones there in 2017. But in recent months, it has expanded production after suffering severe supply chain snags in mainland China, which accounts for the bulk of its smartphone manufacturing.

    Two of Apple’s top contract manufacturers, Foxconn and Wistron, were the fastest-growing manufacturers in India during the last quarter of 2022, according to Counterpoint.

    Last month, Foxconn CEO Young Liu spent a week in the country and met Prime Minister Narendra Modi.

    The southern state of Karnataka said Foxconn had announced a major deal during Liu’s visit and that 300 acres of land had been allocated for a facility.

    According to a report from Bloomberg citing unnamed sources, the Taiwanese company plans to invest about $700 million on a new plant in the state capital of Bengaluru to make iPhone parts.

    An Indian government minister said in January that Apple was hoping to boost its output in India to a quarter of its overall total from somewhere between 5% and 7%. Apple did not respond to a request for comment at the time.

    As a market for iPhones, however, India still has a long way to go.

    Apple leads sales of premium smartphones in India, with the iPhone 13 ranking as the country’s overall bestseller in the segment last year, according to Counterpoint.

    But the company lags behind other brands in the overall market, which is led by Xiaomi and Samsung

    (SSNLF)
    , the research firm said.

    Apple accounted for just 1% of India’s smartphone market in 2019, and may notch more than 5% this year, Prachir Singh, a Counterpoint senior analyst, added.

    He said its market share could grow as it opens its own stores in the country, particularly as Mumbai is the second largest Indian market for Apple after Delhi.

    “Apple will be able to control the end-to-end user experience, and this will further take its brand image one level up,” Singh said.

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  • GM plans to phase out Apple CarPlay in EVs, with Google’s help | CNN Business

    GM plans to phase out Apple CarPlay in EVs, with Google’s help | CNN Business

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    General Motors plans to phase out widely used Apple

    (AAPL)
    CarPlay and Android Auto technologies that allow drivers to bypass a vehicle’s infotainment system, shifting instead to built-in infotainment systems developed with Google

    (GOOG)
    for future electric vehicles.

    Apple CarPlay and Android Auto systems allow users to mirror their smartphone screens in a vehicle’s dashboard display.

    GM’s decision to stop offering those systems in future electric vehicles, starting with the 2024 Chevrolet Blazer, could help the automaker capture more data on how consumers drive and charge EVs.

    GM is designing the on-board navigation and infotainment systems for future EVs in partnership with Alphabet’s Google.

    The decision to phase out CarPlay smartphone projection technology is a setback for Apple in the competition with Google to capture more real estate on vehicle dashboards in North America. GM’s Chevrolet brand in the past boasted of offering more models with CarPlay or Android Auto than any other brand.

    GM has been working with Google since 2019 to develop the software foundations for infotainment systems that will be more tightly integrated with other vehicle systems such as GM’s Super Cruise driver assistant. The automaker is accelerating a strategy for its EVs to be platforms for digital subscription services.

    By 2035, GM’s goal is to phase out production of new combustion light-duty vehicles.

    GM would benefit from focusing engineers and investment on one approach to more tightly connecting in-vehicle infotainment and navigation with features such as assisted driving, Edward Kummer, GM chief digital officer, and Mike Hichme, executive director of digital cockpit experience, said in an interview.

    “We have a lot of new driver assistance features coming that are more tightly coupled with navigation,” Hichme told Reuters. “We don’t want to design these features in a way that are dependent on a person having a cellphone.”

    Buyers of GM EVs with the new systems will get access to Google Maps and Google Assistant, a voice command system, at no extra cost for eight years, GM said. GM said the future infotainment systems will offer applications such as Spotify’s music service, Audible and other services that many drivers now access via smartphones.

    “We do believe there are subscription revenue opportunities for us,” Kummer said. GM Chief Executive Mary Barra is aiming for $20 billion to $25 billion in annual revenue from subscriptions by 2030.

    GM plans to continue offering Apple CarPlay and Android Auto mirroring systems in its combustion models. Owners of vehicles equipped with the mirroring technologies will still be able to use the systems, GM said.

    Drivers also will still be able to listen to music or make phone calls on iPhones or Android smartphones using Bluetooth wireless connectivity, GM said.

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  • Google suspends Chinese shopping app Pinduoduo over malware | CNN Business

    Google suspends Chinese shopping app Pinduoduo over malware | CNN Business

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    Hong Kong
    CNN
     — 

    Google has suspended Pinduoduo, a popular Chinese budget shopping app, from its Play Store after finding malware in versions of the app.

    In a Tuesday statement, Google said versions of the app that are not in the Play Store have been found to contain malware.

    “We have suspended the Play version of the app for security concerns while we continue our investigation,” a Google spokesperson said.

    It has also enforced Google Play Protect, which scans apps installed on Android phones for harmful behavior, on the allegedly malicious apps, according to the statement.

    “Google Play Protect enforcement has been set to block installation attempts of these identified malicious apps. Users that have malicious versions of the app downloaded to their devices are warned and prompted to uninstall the app,” the spokesperson said.

    In a statement to CNN, Pinduoduo said it was informed by Google Play on Tuesday morning that its app had been “temporarily suspended” because the current version is “not compliant with Google’s Policy.” It said Google Play did not share more details.

    “We are communicating with Google for more information. We have been told that there are several other apps that have been suspended as well,” a Pinduoduo spokesperson said.

    In a later statement Pinduoduo said it strongly rejects “the speculation and accusation that Pinduoduo app is malicious just from a generic and non-conclusive response from Google.”

    It reiterated that “there are several apps that have been suspended from Google Play at the same time.”

    CNN has asked Google for information on whether other apps have also been suspended.

    Malware, short for malicious software, refers to any software developed to steal data or damage computer systems and mobile devices. When hidden in apps, it can be used to gain unauthorized access to information on a user’s phone.

    Pinduoduo is one of China’s most popular e-commerce platforms, with approximately 900 million users. It made its name with a group buying business model, allowing people to save money by enlisting friends to buy the same item in bulk.

    Riding on the domestic success of Pinduoduo, its US-listed parent company PDD last year launched Temu, an online shopping platform in the United States.

    Temu, which runs an online superstore for virtually everything — from home goods to apparel to electronics — has quickly become the most downloaded app in the US for both iOS and Android.

    Since its rollout in September, the app had been downloaded 24 million times as of last month, racking up more than 11 million monthly active users, according to Sensor Tower.

    Google did not mention Temu in its statement. The app is still available to download on the Play Store.

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  • Microsoft Windows 11 update puts AI front and center | CNN Business

    Microsoft Windows 11 update puts AI front and center | CNN Business

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    CNN
     — 

    Microsoft will roll out on Tuesday an update to Windows 11 that puts its new AI-powered Bing capabilities front and center on its taskbar, one of the operating system’s most widely used features, in the latest sign the company is doubling down on the buzzy technology despite some recent controversy.

    With the update, the AI tool will be accessible from the Windows search box, which allows users to directly access files, settings and perform web queries. The search bar has more than half a billion users every month, according to the company, making it prime real estate for eventually exposing more users to the new feature. (A preview version of the AI tool remains available on a limited basis.)

    Earlier this month, Microsoft said it was looking for ways to rein in Bing’s AI chatbot after users highlighted responses that ranged from inaccurate to emotionally reactive. Despite such early hiccups, the company told CNN “as a whole, we are feeling very good about the product experience for people” and continues to learn from feedback.

    “AI itself is reinventing right now … and it’s just the beginning,” Panos Panay, Microsoft’s chief product officer, told CNN ahead of Tuesday’s launch. He likened the AI changes coming to the PC to how the keyboard and mouse changed the way we interact with computers.

    However, only users of the new Bing preview will have access to its additional AI capabilities out of the gate. The company will continue to add users to the preview who have signed up for the new Bing waitlist. “We want to thoughtfully and responsibly scale it up,” Panay said.

    Last year, Microsoft unveiled several AI-powered Windows 11 features, such as quieting background noise like lawnmowers and baby cries on video calls and automatic framing so the camera follows the speaker’s movements. It also automated some of its accessibility tools, such as live video captions.

    Its efforts around AI have only grown. Earlier this year, Microsoft confirmed it is making a “multibillion dollar” investment in OpenAI, the company behind the viral AI chatbot tool ChatGPT. Microsoft launched its AI chatbot tool in early February; one million people have since tried it out in 169 countries, according to Microsoft. The company has since expanded it to the Bing and Edge browser mobile apps and Skype.

    But adding it to the Windows’ search bar is a high vote of confidence from the company and reflects its greater effort to “go all-in on AI,” according to Patrick Moorhead, president and principal analyst at Moore Insights and Strategy.

    The Bing integration is just one of several notable updates coming to Windows 11. Microsoft is also taking steps to improve the Windows experience for Apple and Samsung users.

    Apple users will now be able to receive iOS alerts and messages directly on their Windows 11 devices, potentially chipping away at Apple’s closed ecosystem. (Android users have been able to receive messages on Windows devices since 2018.) The new iOS support does not, however, work with replying to group iMessages or sending media such as photos and videos in messages.

    Microsoft said its move to add iOS messages to PCs was not done directly in partnership with Apple; instead it’s done via Bluetooth technology. Moorhead said Apple “has been very reticent to open up its iMessage APIs to vendors like Microsoft, which could improve the Windows experience.”

    “This is what customers need and want, so we went and designed it to make sure it was in there for our users on the Microsoft side,” Panay said. “I know our customers need their iPhones to work on their PC, and I [want] to do everything I can to help them do that.”

    For Samsung device users, Microsoft is making it easier to activate their phone’s personal hotspot with a single click from within the Wi-Fi network list on their PC. It’s also adding a Recent Websites feature that allows users to transfer their browser sessions from their smartphone to their Windows PC.

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  • The week that tech became exciting again | CNN Business

    The week that tech became exciting again | CNN Business

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    CNN Business
     — 

    Let’s be honest: For much of the past decade, tech events have been pretty boring.

    Executives in business casual wear trot up on stage and pretend a few tweaks to the camera and processor make this year’s phone profoundly different than last year’s phone or adding a touchscreen onto yet another product is bleeding edge.

    But that changed radically this week. Some of the world’s biggest companies teased significant upgrades to their services, some of which are central to our everyday lives and how we experience the internet. In each case, the changes were powered by new AI technology that allows for more conversational and complex responses.

    On Tuesday, Microsoft announced a revamped Bing search engine using the capabilities of ChatGPT, the viral AI tool created by OpenAI, a company in which Microsoft recently invested billions of dollars. Bing will not only provide a list of search results, but will also answer questions, chat with users and generate content in response to user queries. And there are already rumors of another event next month for Microsoft to demo similar features in its Office products, including Word, PowerPoint and Outlook.

    On Wednesday, Google held an event to detail how it plans to use similar AI technology to allow its search engine to offer more complex and conversational responses to queries. Chinese tech giants Alibaba and Baidu also said this week that they would be launching their own ChatGPT-style services. And other companies are sure to follow suit soon.

    After years of incremental updates to smartphones, the promise of 5G that still hasn’t taken off and social networks copycatting each others’ features until they all the look the same, the flurry of AI-related announcements this week feels like a breath of fresh air.

    Yes, there are very real concerns about the potential of this technology to spread biases and inaccurate information, as happened in a Google demo this week. And it’s certainly likely numerous companies will introduce AI chatbots that simply do not need one. But these features are fun, have the potential to give us back hours in the day and, perhaps most importantly, some are here right now to try out.

    Need to write a real estate listing or an annual review for an employee? Plug a few keywords into a ChatGPT query bar and your first draft is done in three seconds. Want to come up with a quick meal plan and grocery list based on your dietary sensitivities? Bing, apparently, has you covered.

    If the introduction of smartphones defined the 2000s, much of the 2010s in Silicon Valley was defined by the ambitious technologies that didn’t fully arrive: self-driving cars tested on roads but not quite ready for everyday use; virtual reality products that got better and cheaper but still didn’t find mass adoption; and the promise of 5G to power advanced experiences that didn’t quite come to pass, at least not yet.

    But technological change, like Ernest Hemingway’s idea of bankruptcy, has a way of coming gradually, then suddenly. The iPhone, for example, was in development for years before Steve Jobs wowed people on stage with it in 2007. Likewise, OpenAi, the company behind ChatGPT, was founded seven years ago and launched an earlier version of its AI system called GPT3 back in 2020.

    “ChatGPT exploded onto the market and people’s awareness,” said Bern Elliot, an analyst at Gartner, “but this has been a long time in the making.”

    More than that, artificial intelligence systems have for years underpinned many of the functions people may now take for granted, from content recommendations on social media platforms and auto-complete tools in e-mail to voice assistants and facial recognition tools. But when ChatGPT was released publicly in November, it put the power of AI systems on full display for millions in an entertaining and immediately graspable way. ChatGPT simultaneously made it much easier to see how far the technology has progressed in recent years and to imagine the vast potential for the impact it could have across industries.

    “When new generations of technologies come along, they’re often not particularly visible because they haven’t matured enough to the point where you can do something with them,” Elliott said. “When they are more mature, you start to see them over time — whether it’s in an industrial setting or behind the scenes — but when it’s directly accessible to people, like with ChatGPT, that’s when there is more public interest, fast.”

    Now that ChatGPT has gained traction and prompted larger companies to deploy similar features, there are concerns not just about its accuracy but its impact on real people.

    Some people worry it could disrupt industries, potentially putting artists, tutors, coders, writers and journalists out of work. Others are more optimistic, postulating it will allow employees to tackle to-do lists with greater efficiency or focus on higher-level tasks. Either way, it will likely force industries to evolve and change, but that’s not? necessarily a bad thing.

    “New technologies always come with new risks and we as a society will have to address them, such as implementing acceptable use policies and educating the general public about how to use them properly. Guidelines will be needed,” Elliott said.

    Many experts I’ve spoken with in the past few weeks have likened the AI shift to the early days of the calculator and how educators and scientists once feared how it could inhibit our basic knowledge of math. The same fear existed with spell check and grammar tools.

    While AI tools are still in their infancy, this week may represent the start of a new way of doing tasks, similar to how the iPhone changed computing and communication in June 2007. But this time, it could be in the form of a Bing browser.

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  • Is the iPhone’s ‘Made in India’ era about to begin? | CNN Business

    Is the iPhone’s ‘Made in India’ era about to begin? | CNN Business

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    New Delhi
    CNN
     — 

    As Apple looks beyond China to secure crucial supply chains strained by Covid lockdowns and threatened by rising geopolitical tension, India has emerged as an attractive potential alternative to the world’s second largest economy.

    And Beijing’s big regional rival isn’t missing a beat in talking up the opportunity. One of India’s top ministers said last month the California-based company wants to ramp up its production in the South Asian country to a quarter of its overall total.

    Minister of Commerce and Industry Piyush Goyal said Apple was already making between 5% and 7% of its products in India. “If I am not mistaken, they are targeting to go up to 25% of their manufacturing,” he said at an event in January.

    His comments come at a time when Foxconn

    (HNHPF)
    , a top Apple supplier, is looking to expand its operations in India after suffering severe supply disruptions in China.

    For years, Apple had relied on a vast manufacturing network in China to mass produce iPhones, iPads and other popular products. But its dependence on the country was tested last year by Beijing’s strict zero-Covid strategy, which was rapidly dismantled last December.

    Since the middle of last year, Apple has redoubled its efforts to invest in India. But can Asia’s third largest economy deliver?

    “Theoretically, it can be done, but it won’t be happening overnight,” said Tarun Pathak, a research director at market research firm Counterpoint.

    “[Apple’s] dependency on China is a result of almost two and a half decades of what China put in to develop their entire electronics manufacturing ecosystem,” Pathak said, adding that the company makes nearly 95% of its phones in China.

    Apple did not respond to requests for comment from CNN.

    But the world’s most valuable company posted shockingly weak earnings this month, partly because of its recent problems in China. The troubles started in October, when workers began fleeing the world’s biggest iPhone factory, run by Foxconn, over a Covid outbreak.

    Short on staff, Foxconn offered bonuses to workers to return. But violent protests broke out in November, when newly-hired staff said management had reneged on their promises. Workers clashed with security officers, before the company eventually offered them cash to quit and leave the site.

    While operations at the sprawling campus in Zhengzhou, central China, have now returned to normal, the supply problems hit the supply of iPhone 14 Pro and iPhone 14 Pro Max models during the key holiday shopping season.

    Foxconn did not respond to a request for comment.

    On top of that, US-China relations are looking increasingly tense. Last year, the Biden administration banned Chinese companies from buying advanced chips and chipmaking equipment without a license.

    “I think they will continue to depend on China for a significant proportion of their production,” said Willy Shih, a professor at Harvard Business School, referring to Apple.

    “But what they are trying to do, and I think it makes sense, is to add diversity to their supply base so that if something goes wrong in China, they will have some alternatives.”

    Shih referred to this strategy as “China +1 or China+ more than one.”

    “India is a hugely exciting market for us and a major focus,” Apple CEO Tim Cook said on a recent earnings call.

    “Looking at the business in India, we set a quarterly revenue record and grew very strong double digits year over year and so we feel very good about how we performed,” he said.

    India is set to overtake China this year to become the world’s most populous country. The country’s massive and cheap labor force, which includes workers with key technical skills, is a big draw for manufacturers.

    Asia’s third largest economy also offers a growing domestic market. In 2023, as global recession fears persist, India is expected to remain the fastest growing major economy in the world.

    If it can sustain that momentum, India could become only the third country with GDP worth $10 trillion by 2035, according to the Centre for Economics and Business Research.

    Analysts say India’s growing consumer base might give it an edge over Vietnam, which has also been attracting greater investment in electronics manufacturing.

    The Indian government has rolled out policies to attract investments in mobile phone manufacturing. According to Counterpoint’s Pathak, India accounts for 16% of the global smartphone production, while China constitutes 70%.

    There are some success stories: Samsung, the world’s top selling smartphone brand, is one step ahead of Apple and already makes a lot of its phones in India.

    An employee tests the camera quality of mobile phones on an assembly line at a unit of Foxconn Technology Co., in Sri City, Andhra pradesh, India.

    The South Korean giant has been diversifying away from China because of rising labor costs and also stiff local competition from homegrown players such as Huawei, Oppo, Vivo and Xiaomi.

    It now makes the bulk of its phones in Vietnam and India, with the latter accounting for 20% of Samsung’s global production.

    In 2018, Samsung opened what it called “the world’s largest mobile factory” in Noida, a city near New Delhi, and analysts say the the company may have paved the way for other manufacturers.

    Apple devices are manufactured in India by Taiwan’s Foxconn, Wistron and Pegatron. Until recently, the company would typically start assembling models in the country only seven to eight months after launch. That changed last year, when Apple started making new iPhone 14 devices in India weeks after they went on sale.

    Some of Apple’s biggest contractors are already pumping more money into India. Last year, Foxconn announced it had invested half a billion dollars in its Indian subsidiary.

    Earlier this week, the government of the southern Indian state of Karnataka said it is “in serious discussion of investment plans” with the Taiwanese giant. Foxconn already has factories in the Andhra Pradesh and Tamil Nadu.

    Manufacturing in India, however, comes with myriad challenges. It constitute only 14% of India’s GDP, according to the World Bank, and the government has struggled to grow that figure.

    “One of the things that China did is they built infrastructure when they could. And I would argue that India did not build infrastructure when they could,” said Shih, referring to highways, ports and transport links that allow easy movement of goods.

    An aerial view of Mumbai Metro Line 7 between Andheri East station and Aarey Metro station on its Andheri (East)-Dahisar (E) route on Western Express Highway, on July 26, 2022 in Mumbai, India.

    Apple will also face a lot more red tape in India if it wants to create sprawling Chinese-style campuses.

    “Will India be able to replicate a Shenzhen version?” asked Pathak, referring to China’s manufacturing hub. Building such “hotspots” won’t be easy and would require India to think about issues ranging from logistics and infrastructure to the availability of workers, he added.

    Experts told CNN that accessing land in a chaotic democracy like India could be a challenge, while the Chinese Communist Party faces fewer barriers to expropriating real estate quickly for causes it deems important.

    India would also have to think about moving beyond simply assembling iPhones through favorable government policies.

    “You need to source components locally, which means you need to attract many more companies in the supply chain to set up shop in India,” Pathak said.

    Some of the biggest businesses in India may be stepping up. According to Bloomberg, autos-to-airline conglomerate Tata Group is in talks with Wistron to take over the Taiwanese company’s factory in southern India.

    Tata and Wistron did not respond to request for comment.

    “I am not directly involved in that, but it should be really good for India because this is going to create an opportunity in India to manufacture electronics and microelectronics,” N. Ganapathy Subramaniam, COO of Tata Consultancy Services, the group’s software services arm, told Bloomberg.

    While there are significant obstacles in India’s ambition to deepen its relationship with Apple, doing so would be a huge boost for the country and Prime Minister Narendra Modi.

    ‘I think it’ll be [a] big, big win,” said Pathak, noting that growing manufacturing ties with a US giant like Apple will in turn attract other global players in the electronics manufacturing ecosystem to India. “You focus on the big one, the others will follow.”

    — Catherine Thorbecke and Juliana Liu contributed reporting.

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  • Samsung unveils Galaxy S23 lineup with powerhouse camera | CNN Business

    Samsung unveils Galaxy S23 lineup with powerhouse camera | CNN Business

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    CNN
     — 

    At its annual Unpacked event on Wednesday, Samsung unveiled its latest Galaxy S smartphones – and the company is betting that focusing on improvements to the camera will be enough to get consumers to upgrade.

    The new lineup, which includes the 6.8-inch Galaxy S23 Ultra, 6.6-inch Galaxy S23+, and 6.1-inch Galaxy S23, look similar to last year’s models, but with new photo features, a longer lasting battery life (with faster charging speeds) and an exclusive chip.

    But the standout feature is the new camera. The higher-end S23 Ultra features a new 200 MP adaptive pixel sensor for the first time that supports multiple levels of high-resolution processing at once, enabling what the company called “unprecedented resolution photo quality never before seen on a smartphone camera.”

    The new phones offer improved photo and video stabilization, Nightography for photos and videos (allowing the ability to capture shots in low light situations) and a new AI-powered image signal processing algorithm that enhances object details and color tone.

    Samsung also introduced its first Super HDR selfie camera, jumping from 30 frames per second to 60 frames per second, for better front-facing images and videos.

    The cameras on the Galaxy S23+ and Galaxy S23 even have a subtle new look: the contour housing has been removed, which Samsung said marks a new era of design. The Galaxy S23 Ultra’s display comes with a reduced curvature to create a larger and flatter surface intended to improve the visual experience. Its Enhanced comfort feature allows users to adjust color tones and contrast levels, and lessen eye strain at night. Its vision booster tool also got an update to further cut down on glare.

    Ahead of the event, Jude Buckley, executive VP of the mobile business for Samsung Electronics America, told CNN its strategy continues to be staying at the forefront of camera innovation.

    “We try to own a few things really uniquely, and the camera is one of the things that we have to stay well ahead of,” he said.

    The launch comes at as Samsung and other tech companies confront broader economic uncertainty that could push consumers to rethink their spending. Global smartphone shipments fell by 18% in the fourth quarter of 2022, according to market research firm Canalys.

    Earlier this week, Samsung reported that its quarterly profits had plunged to their lowest level in eight years as customers snapped up fewer smartphones and laptops. Its revenue also fell 8% from the prior year.

    While the company is keeping prices the same as the prior year, it nonetheless must convince customers to shell out as much as four figures for its new phone lineup in a tough market.

    Galaxy S23 Ultra, which comes with Samsung’s signature S pen, will start at $1,199.99, while the Galaxy S23+ starts at $999.99 and Galaxy S23 starts at $799.99.

    The new lineup, which is available for pre-order starting on Wednesday, comes in four matte colors: black, cream, green and lavender. Other colors, such as lime, graphite, sky blue and red, will be available for purchase directly on Samsung.com.

    The company also showed off its latest flagship PC Galaxy Book3 series: the high-end Galaxy Book3 Ultra ($2,399.99); the Book3 Pro 360 ($1899.99) – featuring a 2-in-1 convertible form factor with S Pen functionality; and the Galaxy Book3 Pro ($1449), a thin clamshell laptop.

    While the new features in the S23 lineup may not be revolutionary, some may resonate with its loyal users and keep Samsung competitive in the market.

    “The Galaxy S23 family demonstrates just how hard it is to tell a new story in today’s smartphone market,” said Leo Gebbie, principal analyst at CCS Insight. “The latest devices from Samsung are undoubtedly impressive but the emphasis on improvements to camera capabilities and battery life is nothing new. They underscore the difficulty that Samsung and other phone makers have in finding genuinely new ways to promote and sell their products.”

    David McQueen, an research director at ABI Research, said manufacturers continue to dole out incremental updates, rather than waiting two years to release a new impactful device, because “the market moves so quickly now.”

    “Companies need to be seen to be providing new devices with the latest technology, no matter how unnoticeable the upgrade, to survive,” he said.

    Samsung agrees. Buckley told CNN that while some updates are bigger than others, it has to stay on top of the latest trends to remain competitive.

    “Our heritage is technology, and we have a very fierce competitor who has done an amazing job over many, many years,” Buckley said, in an apparent reference to Apple. “And if your technology, if your value proposition is based in technology, you’ve always gotta be at the forefront. If you were the first to go to every two years, that’d be a painful two years.”

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  • Foxconn January sales hit record high after production restored at world’s biggest iPhone factory | CNN Business

    Foxconn January sales hit record high after production restored at world’s biggest iPhone factory | CNN Business

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    Hong Kong
    CNN
     — 

    Apple supplier Foxconn says its January monthly sales hit a record high as it bounced back from Covid-19 disruptions in China.

    In a sales update on Sunday, the Taiwanese manufacturing giant reported revenue of 660.4 billion Taiwan dollars ($22 billion) in January, 48% more than the same period a year ago and its highest-ever level for that month. Revenue was up nearly 5% compared to the previous month.

    The manufacturer attributed its performance to a strong rebound at its sprawling campus in Zhengzhou, central China.

    The site, which is home to the world’s biggest iPhone factory, was crippled late last year by Covid-19 restrictions and workers’ protests.

    Now, operations there are “returning to normal,” and product shipments have jumped, Foxconn said.

    The company also said a “better components supply” helped boost sales.

    Two of Foxconn’s most-watched divisions: smart consumer electronics, which includes smartphones and televisions, and computing products, which includes laptops and tablets, both “showed strong double-digit growth,” it said.

    The figures underscore how Foxconn’s Zhengzhou campus, also known as “iPhone city,” is roaring back to life after the massive setbacks.

    The company’s troubles started in October, when workers left the site because of concerns about Covid-related working conditions and shortages of food. Short on staff, bonuses were later offered to workers to return.

    But violent protests broke out in November, when newly-hired staff said management had reneged on their promises. Workers clashed with security officers, before the company eventually offered them cash to quit and leave the site.

    The headaches had led analysts to predict that Apple would likely speed up its supply chain diversification away from China.

    Last week, Apple

    (AAPL)
    pointed to challenges in China as a key factor in its worse-than-expected earnings.

    CEO Tim Cook said the company’s problems in the country had hurt its supply of the iPhone 14 Pro and iPhone 14 Pro Max during the key holiday shopping season.

    Foxconn has since managed to stabilize operations at its facility. Last month, Chinese state media reported that the Zhengzhou plant was almost back to normal, reaching 90% of capacity as of the end of December.

    The company also expressed confidence for the road ahead. On Sunday, it said in a statement that its outlook for the first quarter would likely meet analysts’ expectations, without providing specifics. Analysts polled by Refinitiv expect the firm’s revenue to grow 4% during the January-to-March period.

    Foxconn’s shares rose 1.9% in Taipei on Monday.

    — CNN’s Wayne Chang and Juliana Liu contributed to this report.

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  • I’m a parent with an active social media brand: Here’s what you need to check on your child’s social media right now | CNN

    I’m a parent with an active social media brand: Here’s what you need to check on your child’s social media right now | CNN

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    CNN
     — 

    If you follow me on Twitter or Instagram, you’ll know I wear a lot of hats: romance author, parent of funny tweenagers, part-time teacher, amateur homesteader, grumbling celiac and the wife of a seriously outdoorsy guy.

    Because I’m an author with a major publisher in today’s competitive market, I’ve been tasked with stepping up my social media brand: participation, creation and all. The more transparent and likable I am online, the better my books sell. Therefore, to social media I go.

    It’s rare to find someone with no social media presence these days, but there’s a marked difference between posting a few pictures for family and friends and actively creating social media content as part of your daily life.

    With a whopping 95% of teens polled having access to smartphones (and 98% of teens over 15), according to an August Pew Research Center survey on teens, social media and technology, it doesn’t look like social media platforms are going away anytime soon.

    Not only are they key social tools, but they also allow teens to feel more a part of things in their communities. Many teens like being online, according to a November Pew Research Center survey on teen life on social media. Eighty percent of the teens surveyed felt more connected to what is happening in their friends’ lives, while 71% felt social media allows them to showcase their creativity.

    So, while posting online is work for me, it’s a way of life for the tweens and teens I see creating and publishing content online. As a parent of two middle schoolers, I know how important social media is to them, and I also know what’s out there. I see the good, the bad and the viral, and I’ve have put together some guidelines, based on what I’ve seen, for my fellow parents to watch for.

    Here are eight questions to ask yourself as you check out your children’s social media accounts.

    If you don’t, it’s time to start. It’s like when I had to look up the term “situationship,” I saw that ignorance is not bliss in this case. Or really any case when it comes to your children. Both of my children have smartphones, but even if your children don’t have smartphones, if they have any sort of device — phone, tablet, school laptop — it’s likely they have some sort of social media account out there. Every app our children wish to add to their smart devices comes through my husband’s and my phone notifications for approval. Before I approve any apps, I’ll read the reviews, run an internet search and text my mom friends for their experience.

    Most tweens and teens use social media for socializing with local friends.

    If I’m still uncertain about an app, I’ll hold off on approving it until I can sit down with my children and ask them why they want it. Sometimes just waiting and forcing a short discussion is enough to convince them they no longer want it. In our household, I avoid any apps that run social surveys, allow anonymous feedback or require the individual to use location services.

    If you don’t have your family phone plan all hooked together with parental controls, I’d advise setting that up ASAP. Because different devices and apps have different ways to monitor and set up parental controls, it’s impossible to link all the options here. However, a quick search will give you exactly the coverage you are comfortable with, including apps that track your child’s text messages and changing the settings on your child’s phone to lock down at a certain time every night.

    The top social media platforms teens use today are YouTube (95% of teens polled), TikTok (67%), Instagram (62%) and Snapchat (59%), according to the Pew Research Center survey on teens and social media tech. Other social media platforms teens use less frequently are Twitter, Reddit, WhatsApp and Facebook. Most notably, Facebook is seeing a significant downturn in teen users. This list isn’t exhaustive, however. I would check out your children’s devices for group chat apps (such as Slack or Discord) and also scroll through their sport or activity apps where group chat capabilities exist.

    I’ve seen preteens and teens using their real names, birthdate, home address, pets’ names, locker numbers or their school baseball team. Any of that information could be used to identify your child and location in real life or using a quick Google search. All of that is an absolute “no” in our house.

    I also tell my kids not to answer the fun surveys and quizzes that invite children to share their unique information and repost it for others to see. These can be useful tools for predators and people trying to steal your children’s identity.

    What I do: I made the choice a long ago to withhold the names of my children and partner. It’s not an exact science, and I know some clever digging could find them. For my husband, it’s for the sake of his privacy and also the protection of his professionalism. Just because he’s married to a romance author doesn’t mean he should have to answer for my online antics, whatever they may be. For my children, I want to avoid anything embarrassing that could be traced back to them during their college application season.

    Even if your children keep their social media profiles private (more on that later), their biographical information, screen name and avatar or profile picture are public information.

    Do an internet search of your child’s name to see what’s out there and scroll through images to make sure there isn’t anything you wouldn’t want to be made public. In our household, I’ve asked my children to use generic items or illustrated avatars in their social media bios.

    What I do: Parents who do have active social media accounts may want to do a search of their own names. When my first book was published in 2019, I did a search of my name and images and found many photos of my children that came directly from my social media pages. I hadn’t posted pictures of them, but I did use a family photo as my profile photo and those are public record. Once I deleted them, the photos disappeared.

    Another “no” in our household is posting videos or photos of our home or bedrooms. Something that feels innocent and innocuous to your middle schooler may not feel that way to an adult seeking out inappropriate content.

    I learned this from one of my children’s Pinterest accounts. My kid loves to create themed videos using her own photos and stock pictures, and she’s gained over 500 followers in a short period of time. She has completely followed our rules and I know, because I check and follow her myself — but it hasn’t stopped the influx of adult men following her content.

    What we do: Over the holidays, I sat with her and went through each follower one by one and blocked anyone we decided was there for the wrong reasons. In the end, we blocked close to 30 adult men on her account. (I also know that some predators cleverly disguise themselves as children or teens, and we may not catch them all, but this is still a worthy exercise.)

    We also talk to our children about how to protect themselves. They wouldn’t want those strangers standing in their bedroom; therefore, they don’t want to post videos of their bedroom or bathroom or classroom for strangers to view.

    This is a tricky one for lots of reasons. For content creators to build their following, they need to remain public on social media. If your child is an entrepreneur or artist hoping to grab attention, locking down their account will prevent that from happening.

    That said, a way around this is to have two accounts. First, a private one, locked down and only used for family and close friends, and second, a public one that lacks identifiers but showcases whatever branding the child is hoping to grow. I’ve come across some well-managed public accounts for children who have giant followings and noticed they are usually run by parents, who state that right in the profile. I like this. If your children want public profiles because they are hoping to catch the attention of a talent scout, having the accounts monitored by a responsible adult who has their best interest in mind is a healthy compromise.

    This is the exception, however. Most tweens and teens today use their social media for socializing with local friends. The benefit of keeping their account as private (or as private as can be) is threefold. It allows them to screen who follows their content, thus preventing our Pinterest fiasco. It prevents strangers from accessing their content and making it viral without their permission. And it protects them from unsolicited contact with strangers.

    Not all social media platforms have the option to make your account “private.” For example, YouTube has parental controls that can be adjusted at any time. TikTok and Instagram can be made private (which means users must approve followers) by making the change in the account settings. Once the account is private, a little padlock will show next to the username.

    Snapchat allows users to approve followers on a case-by-case basis as well as turn off features that disclose a user’s location. Notably, Snapchat also informs users when another user takes a screenshot of their story, which is a feature other social media platforms don’t have yet.

    Most group chat apps don’t have the ability to go private so much as they ask users to approve of follower requests. Take time to discuss with your children who they allow to follow them and what personal information they allow those followers to know. It’s also a great time to teach them the art of “blocking” those individuals who are unsafe or unkind.

    My suggestion is to log in, scroll around and even ask your children to teach you about the platforms they use. Then, when they roll their eyes at you, go ahead and tell them about your first Hotmail email address and the way you picked the perfect emo playlist on your Myspace page … and when they’re bent over laughing, sneak a peek at their follower list. Trust me, it’ll be worth it.

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