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  • A Twitter user found that some airline phone numbers on Google Maps link to scammers | CNN Business

    A Twitter user found that some airline phone numbers on Google Maps link to scammers | CNN Business

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    New York
    CNN
     — 

    Google is working to fix false contact information for some major airlines on Google Maps after a Twitter user found a phone number actually connected callers to scammers.

    Phone numbers appeared to be altered on Google Maps listings for multiple airlines’ locations at John F Kennedy and LaGuardia airports in New York. Impacted airlines included Delta, American, Southwest and Qantas, the user claimed in a widely viewed post.

    The Twitter user detailed his experience trying to contact Delta after a canceled flight left him googling for a help line to rebook. After calling the listed number, he got a call back from what seemed to be a Delta customer service agent – but from a line with a French country code.

    “By providing him with my confirmation number and name, he was able to look up my trip information on Delta. He found [an] alternative flight from Newark, leaving later in the evening. But he needed me to confirm,” Shmuli Evers posted on Sunday.

    Sensing something was off, Evers ended the conversation. “He tried to text me after that, and he tried his best for so long to help me get on a flight… He wanted me to pay him 5 times the price of the original ticket cost.”

    Scammers looking to trick unsuspecting customers are able to edit phone numbers of major companies’ local business listings on Google results, an issue that the tech giant says it is working to combat.

    “We do not tolerate this misleading activity, and are constantly monitoring and evolving our platforms to combat fraud and create a safe environment for users and businesses,” a Google spokesperson told CNN.

    “Our teams have already begun reverting the inaccuracies, suspending the malicious accounts involved, and applying additional protections to prevent further abuse.”

    Using a combination of human moderators and technology, Google constantly monitors contributed content to spot and remove fraudulent information, enforcing policies that state all contributions must be based on ” real experiences and information.”

    Accounts found to be uploading false or misleading data can be suspended or even face litigation, according to the company, such as a lawsuit filed in June against a bad actor posting fake reviews on small businesses.

    Impacted businesses like airlines are able to flag concerns to both Google and law enforcement over suspected scammers.

    “Whenever we become aware of an alleged scam targeting our customers, including in this situation, we immediately conduct an investigation. Using the facts gained from an investigation, when able, we can then address each unique situation as appropriate with the necessary legal means at our disposal,” a Delta spokesperson told CNN.

    Delta also advises customers to contact the airline only through known channels like numbers listed on their website or their online messaging option.

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  • Twitter sues hate-speech watchdog, following through on its litigation threat | CNN Business

    Twitter sues hate-speech watchdog, following through on its litigation threat | CNN Business

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    Washington, DC
    CNN
     — 

    Twitter has sued the Center for Countering Digital Hate, a nonprofit group that has criticized the company’s handling of hate speech, following through on a litigation threat that had been publicly revealed just hours before.

    The lawsuit filed Monday in San Francisco federal court accuses CCDH of deliberately trying to drive advertisers away from Twitter — recently rebranded as “X” — by publishing reports critical of the platform’s response to hateful content.

    It specifically claims CCDH violated Twitter’s terms of service, and federal hacking laws, by scraping data from the company’s platform and by encouraging an unnamed individual to improperly collect information about Twitter that it had provided to a third-party brand monitoring provider.

    The complaint accuses CCDH of engaging in a wide-ranging campaign to silence users of Twitter’s platform by calling attention to the views they post on social media.

    Responding to the complaint’s allegations on Tuesday, CCDH’s CEO Imran Ahmed told CNN that much of the lawsuit, particularly its claim about the unnamed individual, “sounds a bit like a conspiracy theory to me.”

    “The truth is that he’s [Elon Musk] been casting around for a reason to blame us for his own failings as a CEO,” Ahmed said, “because we all know that when he took over, he put up the bat signal to racists and misogynists, to homophobes, to antisemites, saying ‘Twitter is now a free-speech platform.’ … And now he’s surprised when people are able to quantify that there has been a resulting increase in hate and disinformation.”

    “All we do is hold up a mirror to the platform and ask them to consider whether or not they like the reflection they see in it,” Ahmed added. “What Mr. Musk has done is said, ‘I’m going to sue the mirror because I don’t like what I see.’”

    In the past 24 hours, Ahmed said, thousands of people have visited CCDH’s website and many have made donations to the group.

    “That’s what we’re going to need if we’re going to survive this,” he said, adding: “The reason that organizations like CCDH have to rely on methodologies like we do is because there is no transparency on these platforms.”

    The lawsuit comes after CCDH on Monday disclosed Twitter’s original July 20 threat to sue, along with its response to Twitter’s threat calling the company’s claims “ridiculous.”

    “X’s legal threat is a brazen attempt to silence honest criticism and independent research, perhaps in a desperate hope that it can stem the tide of negative stories and rebuild the company’s relationship with advertisers,” Ahmed wrote in an op-ed Monday coinciding with the group’s publication of Twitter’s threat.

    In its own blog post Monday, Twitter said its lawsuit was intended to promote free expression and that it “rejects all claims made by the CCDH.”

    “X is a free public service funded largely by advertisers,” the company said. “Through the CCDH’s scare campaign and its ongoing pressure on brands to prevent the public’s access to free expression, the CCDH is actively working to prevent public dialogue.”

    The July 20 threat indicated Twitter was investigating whether CCDH could be sued for violations of federal laws against false advertising. But Monday’s complaint does not appear to include such an allegation.

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  • Arkansas sues TikTok, ByteDance and Meta over mental health claims | CNN Business

    Arkansas sues TikTok, ByteDance and Meta over mental health claims | CNN Business

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    Washington
    CNN
     — 

    The state of Arkansas has sued TikTok, its parent ByteDance, and Facebook-parent Meta over claims the companies’ products are harmful to users, in the latest effort by public officials to take social media companies to court over mental-health and privacy concerns.

    All three lawsuits claim the companies have violated the state’s Deceptive Trade Practices Act, and seek millions, if not billions, in potential fines. The suits were filed in Arkansas state court.

    The complaints come amid mounting pressure in Washington on TikTok for its ties to China and as states have grown more aggressive in suing tech companies broadly, particularly on mental health claims. Suits by school districts or county officials in California, Florida, New Jersey, Pennsylvania and Washington state have targeted multiple social media platforms over addiction allegations.

    The suit against Meta particularly zeroes in on the company’s impact to young users’ mental health, alleging that Meta’s implementation of like buttons, photo tagging, an unending news feed and other features are addictive and “intended to manipulate users’ brains by triggering the release of dopamine.”

    In a statement, Meta’s global head of safety, Antigone Davis, said the company has invested in “technology that finds and removes content related to suicide, self-injury or eating disorders before anyone reports it to us.”

    “We want to reassure every parent that we have their interests at heart in the work we’re doing to provide teens with safe, supportive experiences online,” Davis said in the statement. “These are complex issues, but we will continue working with parents, experts and regulators such as the state attorneys general to develop new tools, features and policies that meet the needs of teens and their families.”

    The remaining two suits, both naming ByteDance and TikTok as defendants, target TikTok’s alleged shortcomings in content moderation and also reiterate claims about TikTok’s alleged threat to US national security.

    The first suit alleges that TikTok has misled users by identifying its app as suitable for teens on app stores because of the “abundant” presence of content showing profanity, substance use and nudity. The suit further alleges that TikTok’s Chinese sister app, Douyin, does not make such content available within China.

    “TikTok poses known risks to young teens that TikTok’s parent company itself finds inappropriate for Chinese users who are the same age,” the complaint said. “Yet TikTok pushes salacious and other mature content to all young U.S. users age 13 and up.”

    The second suit against ByteDance and TikTok accuse the companies of having made misleading statements about the reach of Chinese government officials and their purported inability to access TikTok user data. TikTok has migrated US user data to servers operated by the American tech giant Oracle and has established organizational controls intended to prevent unauthorized data access. But, the suit alleges, that does not mean the data is necessarily protected.

    “Neither TikTok’s data storage practices, nor its data security practices, negate the applicability of Chinese law to that data or to the individuals and entities who are subject to Chinese law and have access to that data, or the risk of access by the Chinese Government or Communist Party,” the complaint said.

    The suit also claims TikTok has misrepresented its approach to privacy and security by omitting the potential risks of Chinese government access from its privacy policies and in its statements to app store operators.

    TikTok and ByteDance didn’t immediately respond to a request for comment.

    In a statement announcing the lawsuits, Arkansas Gov. Sarah Huckabee Sanders said the suits reflect a “failed status quo.”

    “We have to hold Big Tech companies accountable for pushing addictive platforms on our kids and exposing them to a world of inappropriate, damaging content,” Sanders said. “These actions are a long time coming. We have watched over the past decade as one social media company after another has exploited our kids for profit and escaped government oversight.”

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  • North America’s largest transportation network suspends use of Twitter for service alerts | CNN Business

    North America’s largest transportation network suspends use of Twitter for service alerts | CNN Business

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    New York
    CNN
     — 

    North America’s largest transportation network suspended the use of Twitter for service alerts Thursday, saying the “reliability of the platform can no longer be guaranteed.”

    The Metropolitan Transportation Authority, which serves 15.3 million passengers across a 5,000 square-mile area surrounding New York City, Long Island, New York State and Connecticut, also said their access to Twitter through its Application Programming Interface (API) was involuntarily interrupted twice over the last two weeks.

    “The MTA does not pay tech platforms to publish service information and has built redundant tools that provide service alerts in real time,” MTA’s Acting Chief Customer Officer Shanifah Rieara said in a statement. “Those include the MYmta and TrainTime apps, the MTA’s homepage at MTA.info, email alerts and text messages.”

    “Service alerts are also available on thousands of screens in stations, on trains and in buses,” Rieara said. “The MTA has terminated posting service information to Twitter, effective immediately, as the reliability of the platform can no longer be guaranteed.”

    The @MTA app will remain active and customers will still be able to tweet at MTA accounts, including @nyct_subway, and get responses, according to the MTA.

    – CNN’s Julian Cummings contributed to this report

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  • ‘Verified’ Twitter accounts share fake image of ‘explosion’ near Pentagon, causing confusion | CNN Business

    ‘Verified’ Twitter accounts share fake image of ‘explosion’ near Pentagon, causing confusion | CNN Business

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    CNN
     — 

    A fake image purporting to show an explosion near the Pentagon was shared by multiple verified Twitter accounts on Monday, causing confusion and leading to a brief dip in the stock market. Local officials later confirmed no such incident had occurred.

    The image, which bears all the hallmarks of being generated by artificial intelligence, was shared by numerous verified accounts with blue check marks, including one that falsely claimed it was associated with Bloomberg News.

    “Large explosion near the Pentagon complex in Washington DC. – initial report,” the account posted, along with an image purporting to show black smoke rising near a large building.

    The account has since been suspended by Twitter. It was unclear who was behind the account or where the image originated. A spokesperson for Bloomberg News said the account is not affiliated with the news organization.

    Under owner Elon Musk, Twitter has allowed anyone to obtain a verified account in exchange for a monthly payment. As a result, Twitter verification is no longer an indicator that an account represents who it claims to represent.

    Twitter did not respond to a request for comment.

    The false reports of the explosion also made their way to air on a major Indian television network. Republic TV reported that an explosion had taken place, showing the fake image on its air and citing reports from the Russian news outlet RT. It later retracted the report when it became clear the incident had not taken place.

    “Republic had aired news of a possible explosion near the Pentagon citing a post & picture tweeted by RT,” the outlet later posted on its Twitter account. “RT has deleted the post and Republic has pulled back the newsbreak.”

    In a statement Tuesday, the RT press office said, “As with fast-paced news verification, we made the public aware of reports circulating and once provenance and veracity were ascertained, we took appropriate steps to correct the reporting.”

    In a post on the Russian social media platform VKontakte Tuesday, RT tried to make light of its apparent error.

    “Is the Pentagon on fire? Look, there’s a picture and everything. It’s not real, it’s just an AI generated image. Still, this picture managed to fool several major news outlets full of clever and attractive people, allegedly,” a post from RT read.

    In the moments after the image began circulating on Twitter, the US stock market took a noticeable dip. The Dow Jones Industrial Average fell about 80 points between 10:06 a.m. and 10:10 a.m., fully recovering by 10:13 a.m. Similarly, the broader S&P 500 went from up 0.02% at 10:06 a.m. to down 0.15% at 10:09 a.m.. By 10:11 a.m., the index was positive again.

    The building in the image does not closely resemble the Pentagon and, according to experts, shows signs it may have been created using AI.

    “This image shows typical signs of being AI-synthesized: there are structural mistakes on the building and fence that you would not see if, for example, someone added smoke to an existing photo,” Hany Farid, a professor at the University of California, Berkeley, and digital forensic expert told CNN.

    The fire department in Arlington, Virginia, later responded in a tweet, stating that it and the Pentagon Force Protection Agency were “aware of a social media report circulating online about an explosion near the Pentagon. There is NO explosion or incident taking place at or near the Pentagon reservation, and there is no immediate danger or hazards to the public.”

    CNN’s David Goldman contributed reporting.

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  • First on CNN: Pornhub asks users and Big Tech for help as states adopt age verification laws | CNN Business

    First on CNN: Pornhub asks users and Big Tech for help as states adopt age verification laws | CNN Business

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    Washington
    CNN
     — 

    In the two-minute video, adult performer Cherie Deville stares into the camera and intones soberly to viewers, for the second time in a month, that policymakers are coming for their porn.

    “Click the button below to contact your representatives before it is too late,” Deville pleads.

    The call-to-action video, launching Wednesday in multiple states, comes from Pornhub, which last month withdrew from Utah over a new law that requires adult sites to verify their users’ ages and holds them liable for serving their content to minors. Now, as similar legislation is set to take effect next month in Arkansas, Mississippi and Virginia, Pornhub is making a last-ditch effort to galvanize users there in opposition.

    It’s unclear how much Pornhub expects to achieve, as the laws have already been passed and signed. A company spokesperson told CNN it’s “certainly not our goal” to shut down the site in the three states as it did in Utah but hinted at the possibility, saying that “if necessary, we will share next steps in the coming weeks.”

    But the video campaign is only part of a broader unfolding strategy by one of the internet’s highest-profile distributors of adult material.

    The video’s release coincides with a previously unreported effort by Pornhub — and its private equity owners, Ethical Capital Partners (ECP) — to convince the world’s largest tech companies to intervene in the wider debate over age restrictions for digital porn and social media.

    In recent weeks, ECP has lobbied Apple, Google and Microsoft to jointly develop a technological standard that might turn a user’s electronic device into the proof of age necessary to access restricted online content, according to Solomon Friedman, a partner at ECP.

    One possible version of the idea, Friedman told CNN, would be for the tech companies to securely store a person’s age information on a device and for the operating system to provide websites requesting age verification with a yes-or-no answer on the owner’s behalf — allowing sites to block underage users without ever handling anyone’s personal information.

    “We are willing to commit whatever resources are required to work proactively with those companies, with other technical service providers and as well with government,” Friedman said.

    Pornhub’s simultaneous appeals to users and to Big Tech highlight the challenging position the company now finds itself in amid a wave of state legislation. Under many of these laws, adult sites are required to implement “reasonable age verification methods” that could include users submitting pictures of their photo ID, facial scans or other information, either to third-party companies or to the sites themselves.

    Minimum age requirements have emerged as a favored policy tool in statehouses across the country as lawmakers have increasingly become attuned to the potential mental health harms of unregulated social media use. But Pornhub, along with civil liberties and digital rights groups, have broadly warned of the potential pitfalls of age-verification rules.

    Those risks can include the infringement of Americans’ rights to access legal speech under the First Amendment; the leakage of personal information belonging to underage as well as overage internet users; or the loss of online anonymity that safety experts say is crucial for shielding vulnerable individuals.

    Pornhub’s outreach to Big Tech is intended to convince the companies whose operating systems power the world’s smartphones, tablets and computers that their technology is central to the future of online identity management and to draw their political might into a global policy battle that could reshape the internet for millions.

    But it is far from clear the effort is succeeding. Friedman declined to say how, or even if, the companies have responded to Pornhub’s communications. Microsoft declined to comment for this story; Apple and Google didn’t respond to requests for comment.

    Friedman characterized the discussions as being in “early stages,” though his other remarks implied the talks may be largely one-sided.

    “We are willing and ready to work with them proactively to determine best solutions and to lend any technical expertise that we possibly can, whether it be implementation or pilot projects or assistance in any way,” Friedman told CNN. “We are hoping that this dialogue bears fruit and age verification will be addressed once and for all.”

    The adult industry has famously led the charge on technological innovation before. Porn played a decisive role in the battle between the VHS and Betamax videotape platforms, facilitated the rise of online credit card transactions and helped promote streaming video technology writ large.

    Now, Pornhub’s fight could prove to be a bellwether for the growing push to enforce age verification for social media. As with the battle over adult material, debates over how to keep children and teens away from social media have raised substantial questions about user privacy and how effective age restrictions may be when determined kids inevitably try to circumvent the rules.

    The tech industry, for its part, has been making its own strides in digital identity services. In 2021, for example, Apple announced support for adding driver’s licenses from eight states to Apple Wallet. In December, Google announced it was beta testing a similar feature for Android.

    Those services, however, are designed for in-person ID checks such as at travel checkpoints or liquor stores, technology experts said, and are not set up to perform age or identity verification remotely or virtually.

    Josh Golin, executive director of Fairplay, a consumer advocacy group focused on children’s technology use, described calls for device-based age verification as an “intriguing idea” that might ease burdens on websites and internet users. But, he argued, there are less invasive ways of determining a website visitor’s age.

    “It is our position that rather than requiring new, stringent forms of age verification, that we should start by having the platforms use the data they’re already collecting to do age estimation,” Golin said, pointing to how TikTok, for example, reportedly uses behavioral cues and activity algorithms to guess whether a user may be underage.

    Any device-based approach to age verification would immediately run into issues in most households with children, where no device is ever solely used by one person or exclusively by adults, said India McKinney, director of federal affairs for the Electronic Frontier Foundation, a digital rights organization.

    “You would have to assume that children and teens weren’t borrowing their parents’ phones,” McKinney said. “And that’s sharing on purpose. You don’t have to be too sophisticated to think about teens stealing their parent’s device to get around the age-gating.”

    Meanwhile, entrusting large tech companies to be the custodians of even more personal information, and enabling them to be the effective arbiters of what internet users can see online, brings its own challenges, said Udbhav Tiwari, head of global product policy at Mozilla, maker of the popular Firefox web browser.

    Device-based age verification, Tiwari said, could have “very serious privacy connotations, because you now have the largest tech companies in the world having your government ID and all the information present in them linked to individual devices. We’ve seen Twitter use phone numbers they collected for account security for targeting ads in the past, which led to them being subjected to FTC fines.”

    Last year, Twitter agreed to pay $150 million to resolve those Federal Trade Commission allegations.

    But Pornhub argues that the alternative is a world that’s even less safe, where users seeking age-restricted content may simply go to sites without age-gates or other checks.

    “Giving your ID card every time you want to visit an adult platform is not the most effective solution,” Deville says in Wednesday’s video. “In fact, it will put children and your privacy at risk.”

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  • Dylan Mulvaney says Bud Light’s backlash response was ‘worse than not hiring a trans person at all’ | CNN Business

    Dylan Mulvaney says Bud Light’s backlash response was ‘worse than not hiring a trans person at all’ | CNN Business

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    New York
    CNN
     — 

    Dylan Mulvaney on Thursday broke her silence about the fallout that occurred after the trans influencer made two Instagram posts sponsored by Bud Light earlier this year.

    Bud Light’s sponsorship of an April 1 Instagram post by Mulvaney set off a firestorm of anti-trans backlash and calls for a boycott. Mulvaney herself also faced a wave of hate and violent threats.

    Now, in a video posted to Instagram Thursday, Mulvaney is calling on Bud Light and other companies not only to work with trans and other queer influencers, but to support them through the process, even as trans rights are under fire across the country and corporations face anti-LGBTQ+ campaigns.

    Mulvaney said she has “been scared to leave my house, and I have been ridiculed in public, I have been followed,” and she criticized Bud Light for not standing by her and the partnership. She said the company never reached out to her in the wake of the backlash.

    “For a company to hire a trans person and then not publicly stand by them is worse in my opinion than not hiring a trans person at all because it gives customers permission to be as transphobic and hateful as they want,” Mulvaney said. “And the hate doesn’t end with me, it has serious and grave consequences for the rest of our community.”

    When the backlash ignited in April, Bud Light first responded with a straightforward explanation of its relationship with social media influencers like Mulvaney. But later it released a vague statement from the CEO that failed to offer support for Mulvaney or the trans community. Bud Light sales dropped in the ensuing weeks, the company lost its top rating from a major LGBTQ+ nonprofit and it placed two marketing executives on leave.

    The controversy over the sponsored posts came as trans rights are under attack. Over 400 anti-LGBTQ+ bills were introduced in state legislatures this year through April 3, according to American Civil Liberties Union, including ones restricting access to gender-affirming care for trans youth. Generally, transgender people are more than four times as likely to be victims of violent crime than cisgender people, according to a study from the UCLA School of Law.

    The Bud Light backlash also coincided with anti-LGBTQ+ campaigns against other big brands, including Target.

    Mulvaney’s statement followed a Wednesday appearance by Brendan Whitworth, CEO of Bud Light owner Anheuser-Busch, on CBS Mornings, in which he repeated the company’s recent statements about wanting to “focus on what we do best, which is brewing great beer for everyone,” and did not directly answer a question about whether the campaign was a mistake.

    “I think the conversation surrounding Bud Light has moved away from beer, and the conversation has become divisive, and Bud Light really does not belong there, Bud Light should be about bringing people together,” Whitworth said.

    In her video, Mulvaney appeared to address that sentiment, saying, “supporting trans people, it shouldn’t be political.”

    “There should be nothing controversial or divisive about working with us, and I know it’s possible because I’ve worked with some fantastic companies who care,” Mulvaney said. “But caring about the LGBTQ+ community requires a lot more than just a donation somewhere during Pride month.”

    She added: “We’re customers, too, I know a lot of trans and queer people who love beer.”

    In a statement responding to Mulvaney’s video, an Anheuser-Busch spokesperson told CNN on Thursday that, “we remain committed to the programs and partnerships we have forged over decades with organizations across a number of communities, including those in the LGBTQ+ community. The privacy and safety of our employees and our partners is always our top priority. As we move forward, we will focus on what we do best — brewing great beer for everyone and earning our place in moments that matter to our consumers.”

    –CNN’s Danielle Wiener-Bronner contributed to this report.

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  • Twitter’s future is in doubt as Threads tops 100 million users | CNN Business

    Twitter’s future is in doubt as Threads tops 100 million users | CNN Business

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    Washington
    CNN
     — 

    Twitter has weathered months, if not years, of mismanagement as well as mass layoffs, frequent service disruptions and an exodus of top advertisers, but the launch of a rival app from Meta could prove to be the final straw.

    Threads surpassed 100 million users this weekend, less than a week after it launched, Meta CEO Mark Zuckerberg announced Monday, marking a staggering feat for any social network and one that puts it on pace to rapidly pass Twitter’s audience size.

    Meanwhile, multiple internet traffic analysts reported noticeable declines in Twitter usage in just the past few days. The results underscore the risk Meta poses to Twitter’s business and raise questions about how, or if, Twitter can stem its losses.

    Twitter traffic had already been trending downward for months, according to data from the internet infrastructure company Cloudflare and the web analytics firm Similarweb. But the pace of decline appears to have accelerated in recent days, both companies said, likely reflecting strong interest in Threads and a mass migration from the platform owned by Elon Musk to the one run by Zuckerberg.

    Twitter didn’t immediately respond to a request for comment.

    On Sunday, Cloudflare CEO Matthew Prince shared a chart showing Twitter’s popularity relative to other websites it tracks. “Twitter traffic tanking,” Prince said as he posted the chart.

    The chart showed that in January, Twitter was ranked 32nd on the list; the next month, it had fallen to 34th. For much of the spring, Twitter fluctuated between 35th place and 37th. But the beginning of July showed a rapid falloff in popularity, as Twitter plunged to 40th place. (Cloudflare defines popularity as the “size of a population of users that look up a domain per unit of time.”)

    Similarweb told CNN Monday it has witnessed comparable trends in Twitter traffic.

    “In the first two full days that Threads was generally available, [last] Thursday and Friday, web traffic to twitter.com was down 5% compared with the same days of the previous week and down 11% compared with July 6 and 7, 2022,” said David Carr, a senior insights manager at Similarweb. “We’ve been reporting for a while that Twitter is down compared with last year – June traffic was down 4% – but Threads seems to be taking a bigger bite out of it.”

    Bolstering the traffic reports were the anecdotal experiences of some Threads users. Alex Stamos, director of the Stanford Internet Observatory, said Saturday he ran an “unscientific test” of how the same post he shared on Twitter, Threads and Mastodon, another rival, performed with his audience over a 23-hour period.

    The identical content Stamos created on each platform saw significantly more engagement on Threads than on Twitter as measured by likes and replies — despite having a fraction of his usual reach on the newer platform, he said.

    Stamos, who has more than 100,000 followers on Twitter but only a tenth of that number on Threads, added that strong Threads engagement with his posts describing the “research” also supported the original findings. The quality of the replies to his posts were also much higher on non-Twitter platforms, he observed.

    “From my perspective, Twitter is done as a platform for serious tech conversations,” Stamos said, who previously was the chief security officer at Facebook.

    Fueling Threads’ rapid growth has been Meta’s use of Instagram as a springboard to sign up new users, along with what many Threads users have identified as a dissatisfaction with Twitter.

    Threads started out with a number of celebrity accounts prepopulating its platform but has since gained additional high-profile users including Kim Kardashian and Jeff Bezos. An account that had been banned from Twitter that tracks the movements of Musk’s private jet has also joined the new platform.

    More than 100 US lawmakers have signed up as well, Axios reported last week, though few world leaders appear to be on Threads at the moment.

    Zuckerberg and Instagram head Adam Mosseri have emphasized that Threads is about more than replacing Twitter and that the app seeks to tap audiences outside of Twitter’s traditional user base. That means Threads will not actively elevate news or political content, Mosseri said, describing those topics as “not at all worth the scrutiny, negativity (let’s be honest), or integrity risks that come along with them.”

    Over the weekend, Mosseri’s stance on news and politics triggered a debate over Threads’ approach to those topics. Some users praised it as a way to make the platform more accessible to average users, who may never have embraced Twitter before. Others argued that many of the topics Mosseri characterized as non-political, including music, fashion and entertainment, are their own source of news and can be inherently political.

    Even as Meta’s executives look to put some daylight between Threads and Twitter, the rapid rise of Threads only appears to have deepened Musk’s longtime feud with Zuckerberg. The app’s launch prompted threats of litigation as Twitter has accused Meta of trade secret theft, not to mention talk of a physical cage fight between Musk and Zuckerberg.

    On Sunday, Musk, who is known for erratic behavior and incendiary remarks, made it even more personal as he lobbed a sexual insult at Zuckerberg and proposed comparing the size of their respective genitalia.

    Zuckerberg has not directly responded to the insult. But after a Threads user pointed out that the new app was not featured in Twitter’s trending topics tab, Zuckerberg replied “Concerning” with a crying-laughter emoji. And he used the same emoji to reply to a post by the fast-food brand Wendy’s, which had suggested Zuckerberg should “go to space just to really make him mad lol.”

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  • Should parents decide what their kids do online? These states think so | CNN Business

    Should parents decide what their kids do online? These states think so | CNN Business

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    New York
    CNN
     — 

    In the future, when teenagers want to sign up for an account on Facebook or Instagram, they may first need to ask their parent or guardian to give their consent to the social media companies.

    That, at least, is the vision emerging from a growing number of states introducing — and in some cases passing — legislation intended to protect kids online.

    For years, US lawmakers have called for new safeguards to address concerns about social platforms leading younger users down harmful rabbit holes, enabling new forms of bullying and harassment and adding to what’s been described as a teen mental health crisis.

    Now, in the absence of federal legislation, states are taking action, and raising some alarms in the process. The governors of Arkansas and Utah recently signed controversial bills into law that require social media companies to conduct age verification for all state residents and to obtain consent from guardians for minors before they join a platform. Lawmakers in Connecticut and Ohio are also working to pass similar legislation.

    On the surface, providing more guardrails for teens is a step forward that some parents may welcome after years of worrying about the potential harms kids face on social media. But some users, digital rights advocates and child safety experts say the wave of new state legislation risks undermining privacy for teens and adults, puts too much burden on parents and raises serious questions about enforcement.

    Jason Kelley, associate director of digital strategy for nonprofit digital rights group Electronic Frontier Foundation, told CNN he worries about government interference where “the state is telling families how to raise their children” and said it could “trample on the rights of every resident.”

    “Requiring people to get government approval by sharing their private identification before accessing social media will harm everyone’s ability to speak out and share information, regardless of their age,” he added. “Young people should not be used as pawns to fight big tech, and we are disappointed that first Utah, and now Arkansas, are implementing such overbroad laws.”

    Parents have long worried about privacy risks from their kids using social media, but the state legislation raises a new set of privacy concerns, experts say.

    In Arkansas, for example, the law will rely on third-party companies to verify all users’ personal information, such as a driver’s license or photo ID. (The legislation in Arkansas also appeared to contain vast loopholes and exemptions benefiting companies, such as Google and presumably its subsidiary, YouTube, that lobbied on the bill.)

    The impact on privacy is even more stark for teens in some of these states. In addition to requiring parental consent, Utah’s law, for example, will give parents access to “content and interactions” on their teens’ accounts.

    Albert Fox Cahn, founder and executive director of the Surveillance Technology Oversight Project and a fellow at the NYU School of Law, said the bills are problematic because users in these states will no longer remain anonymous, which could lead to fewer people of all ages expressing themselves and seeking information online.

    He believes teens in the LGBTQ+ community will be most impacted by potentially “outing them to homophobic or transphobic parents and cutting them off from their digital community.”

    Lucy Ivey, an 18-year-old TikTok influencer who attends Utah Valley University, echoed those concerns.

    “With a new law like this, they may now be intimidated and discouraged by the legal hoops required to use social media out of fear of authority or their parents, or fear of losing their privacy at a time when teens are figuring out who they are,” Ivey told CNN when the Utah law passed.

    Devorah Heitner, author of Screenwise, Speaker: Raising Kids in the Digital Age, argued teens need to learn how to function in online communities because that is the expectation both going into college and in their professional life.

    “Keeping them off online communities until, in some cases, when they’re finishing their first year of college — but can still have jobs or drive — is backward, if they can’t even have an Instagram or a Discord account where their mom isn’t reading every message.”

    Instead, she believes teens need better digital literacy in schools with a heightened social-emotional component.

    “Literacy should not just be ‘don’t look at pornography’ or ‘stay off bad sites’ or ‘don’t cyberbully;’ that’s so limited,” she said. “It should also be understanding how algorithms work, how teens can respond or what to do when feeling excluded, or if they’re feeling insecure. We need to help kids with all these things.”

    Heitner also said the bills should focus on holding companies more accountable rather than putting the onus on parents to either keep teens off platforms or constantly feel the pressure to police or oversee their activity.

    “Not all parents are passionate, kind and supportive of their kids, and even the ones who are don’t have the capacity or time to deal with the 24/7 nature of social media,” said Heitner. “It’s an unfair burden.”

    Given that the bills are unprecedented, it’s unclear how exactly social media companies will adapt and enforce it.

    Michael Inouye, an analyst at ABI Research, said minors could “steal” identities — such as from family members who don’t use social media — to create accounts that they can access and use without oversight. VPNs could also complicate matching IP addresses to the states of the users, he said.

    Facebook-parent Meta previously told CNN it has the same goals as parents and policymakers, but the company said it also wants young people to have safe, positive experiences online and keep its platforms accessible. It did not address how it would comply with the legislation.

    In a statement provided to CNN, a TikTok spokesperson said it is “committed to providing a safe and secure platform that supports the well-being of teens, and empowers parents with the tools and controls to safely navigate the digital experience.” Representatives from Snap did not respond to a request for comment.

    But even if legislative steps from Utah, Arkansas and other states prove to be flawed, Inouye says “these early efforts are at minimum bringing attention to these issues.”

    Heitner said she is most encouraged by a small but growing number of school districts and families, and one Pennsylvania county, which have filed lawsuits against social media companies for their alleged impact on teen mental health. “These efforts are more productive than putting this on parents,” she said.

    The Arkansas legislation is expected to take effect in September and Utah’s bill aims to be implemented next year. But bills like these could “face years of litigation and injunctions before they ever take effect,” Cahn said.

    “Hopefully Congress will act before then to implement real protections for all Americans,” he said.

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  • Twitter debuts a mid-tier data access plan, to almost immediate backlash | CNN Business

    Twitter debuts a mid-tier data access plan, to almost immediate backlash | CNN Business

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    Washington
    CNN
     — 

    Twitter unveiled a new data access tier on Thursday aimed at attracting startups, after its decision to erect a paywall for developers and researchers prompted widespread backlash. But the new tier already has some describing it as “too little, too late.”

    The new paid tier, which the company calls “Pro,” costs $5,000 per month and allows subscribers to retrieve one million tweets a month, the company announced. The offering also allows for the monthly posting of up to 300,000 automated tweets.

    Under owner Elon Musk, Twitter has been racing to find new ways to boost revenue to offset declines from an exodus of advertisers and to help recoup the billions he spent buying the company.

    But the addition of an intermediate tier between Twitter’s Basic and Enterprise tiers reflects pushback from users who have said its plans severely restrict the amount of data that can be accessed or published through Twitter’s application programming interface (API). An enterprise plan starts at $42,000 a month and can cost as much as $210,000 a month.

    Public institutions such as New York’s Metropolitan Transit Authority have made headlines for pulling their real-time service alerts from Twitter over the paywall. The MTA later returned after Twitter backtracked and said eligible government and public service accounts would continue to be able to post automated tweets for free.

    But hours after its release, even the new Pro tier is being criticized as still unaffordable for many startups and coming too late to save others that have already shut down because of Twitter’s paywall.

    The replies to Twitter’s announcement are filled with complaints that “the jump to 5k is too much,” as one user responded.

    “1.66 cents per tweet… I mean, it’s cheaper to send emails these days, and it costs 1.66 cents for 280 characters?” came another reply.

    “That’s cool, but you already killed most Twitter apps by now,” another user said. “5K is still too much for most of us. A 1K plan could make sense… but then again it’s too late.”

    Others suggested a $500 per month tier would be “more appropriate.”

    The new paid tier comes amid a report that Twitter has demanded researchers delete the data they had downloaded from the platform from before the paywall went into effect, unless they agree to pay for an enterprise plan.

    Twitter didn’t immediately respond to a request for comment.

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  • Anita Dunn, Biden’s brawler-in-chief, looks to 2024 | CNN Politics

    Anita Dunn, Biden’s brawler-in-chief, looks to 2024 | CNN Politics

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    CNN
     — 

    Anita Dunn saw an opportunity with “Dark Brandon.

    The liberal meme, created by Joe Biden’s most online fans as a play on the right-wing “Let’s Go Brandon” code bashing the president, depicts a grinning Biden with red lasers shooting out of his eyes. After Dunn, Biden’s top messaging and communications adviser, became aware of the meme, she brought it to the president – and they jumped on an opportunity to go on the offensive in the never-ending social media meme wars.

    He’s nodded to Dark Brandon in official speeches, aides have shared the image on social media, and his 2024 campaign is selling $32 T-shirts emblazoned with his online alter-ego. While it’s a minor part of his repertoire, it shows how Dunn – a longtime Democratic operative and Biden confidante – has used her influence to engage in the kind of street brawling needed to combat perceptions of the aging president and the challenge ahead as he seeks a second term.

    “It fits well with who she is, which is a f**k-sh*t-up-brawler. It’s not a coincidence that the stuff that came behind Dark Brandon was very much in line with Anita’s way of seeing the world,” Rob Flaherty, the White House’s director of digital strategy, told CNN.

    CNN spoke to more than a dozen current and former White House and administration officials, lawmakers and Democratic strategists – many of whom requested anonymity to speak freely – who paint a picture of Dunn as a deeply loyal aide with a big-picture view of Biden’s strategy – with a hand in nearly all aspects of his political life.

    Her instincts for brawling are now directly intertwined with the president’s political fortunes, as she bolsters an already expansive role as a presidential adviser with steering 2024 messaging from the White House. For a president who relies on a very tight circle of trusted advisers, sources say Dunn has emerged as a powerful chief political communicator, a key strategist and someone who will fight on his behalf. She takes these responsibilities on with a combination of deep experience and Biden’s trust.

    While sources both inside and outside the White House say no communicator is better prepared for the moment than Dunn, her messaging task ahead is massive: A high-profile candidate of Biden’s age has never run before, and the president is facing low approval ratings after two years in the White House, which could be a drag on his reelection campaign. With Biden widely expected to face a familiar, but powerful, foe in former President Donald Trump, the mission facing Biden’s advisers is to find a message that can resonate enough with voters to beat Trump again.

    Just a third of Americans (33%) say that Biden winning in 2024 would be a step forward or a triumph for the country, per a May CNN poll conducted by SSRS. Voters also have serious questions about Biden’s age – he’s 80 now, and would be 86 at the end of a potential second term. Recent Washington Post/ABC News polling indicates that nearly two-thirds of respondents feel that Biden lacks the mental sharpness (63%) or is not in good enough physical health (62%) to serve effectively as president.

    Those poll numbers mean that Dunn’s most important task ahead is to help the president communicate to an unconvinced American public why he deserves a second term. And that has given her a White House portfolio that is virtually unparalleled.

    “The circle is small and isn’t exactly expanding anytime soon. That makes voices like Anita’s carry a significant amount of weight,” a Biden adviser said.

    Ostensibly, Dunn’s White House role centers around messaging, political strategy, oversight and crisis communication on the key issues facing the White House.

    “Like the rest of the senior staff, Anita works to act on the strategies and agenda President Biden assigns for her portfolio,” White House spokesman Andrew Bates said.

    She’s in close touch with Cabinet secretaries, members of Congress, outside groups and prospective candidates. A former Hill aide, Dunn is keenly aware of congressional dynamics, but her work inside the Obama White House has shaped her views on how to approach the daily challenges confronting the president.

    “She has this perch where she spans the overall strategic plan for (Biden) and for the White House, and also communicates outward with the political apparatus of the (Democratic National Committee) and the campaign and tries to keep the entire Joe Biden enterprise swimming in the same direction,” a White House aide said.

    She’s also playing an active role in Biden’s reelection campaign strategy, with multiple sources familiar with the dynamic indicating she is spearheading 2024 political messaging from the White House and coordinating with senior campaign staff.

    A former White House senior adviser put it more bluntly: When it comes to 2024, “she’s running everything.”

    Pressed in an interview with CBS News on how she will balance those two roles, Dunn declined to comment, citing the Hatch Act.

    “I’m going to be here at the White House serving the people,” she said. “I’m a White House employee, and I have a government job, and I will continue to do my government job.”

    For an incumbent president running for reelection, there is no commodity more valuable than time, especially time spent in front of the cameras, with an audience of critics looking for signs of fatigue. And with Biden officially jumping into the 2024 race, it’s expected that his current pace of activity will continue for the foreseeable future – using the bully pulpit to highlight key policies at the White House, visiting battleground states to showcase his accomplishments and traveling abroad to meet world leaders. That makes everything he says – and how and where he says it – part of an implicit reelection campaign.

    Dunn – in concert with a tight circle of aides, including White House chief of staff Jeff Zients, deputy chiefs of staff Jen O’Malley Dillon and Bruce Reed, senior adviser Mike Donilon, and counselor to the president Steve Ricchetti – is key to making those decisions and how to communicate them.

    For instance, Dunn was central to a recent decision to frame the president’s age as a sign of wisdom and experience.

    “It’s a legitimate thing to raise the question of age,” Biden told donors at a recent campaign fundraiser. “I hope what I’ve been able to bring to this job, and will continue to bring, is a little bit of wisdom.”

    His explicit use of that framing had Dunn’s fingerprints all over it – part of Bidenworld’s effort to mitigate a weakness by tying it to legislative accomplishments that supporters believe have little precedent over the past several decades.

    Multiple sources told CNN that Dunn has been a decision-maker for campaign issues such as staffing, announcement timing, headquarters location and selecting campaign leadership.

    She’s also recently been involved in strategically elevating the profile of Vice President Kamala Harris, making it clear internally that the West Wing needs to do a better job at bolstering Harris heading into the campaign, a source familiar with the dynamic said.

    Dunn is expected to remain in her White House role but continue to advise Biden on 2024 matters, multiple sources said, with campaign manager and former White House staffer Julie Chavez Rodriguez leading the charge from the campaign side.

    It’s a similar model to how former President Barack Obama’s top advisers coordinated between the West Wing and the campaign, and not unusual.

    “You want a strategist like Anita at the White House. Reelects are about organizing, ground game, targeting digital and ads and messages to particular audiences. It is a game of execution,” said Jennifer Palmieri, a longtime Democratic strategist who served as communications director during the Obama administration after Dunn.

    “The most important messaging that people will judge the president on is the job he is doing at the White House,” Palmieri said.

    Dunn’s deep loyalty and instinct to fight has also raised eyebrows outside the White House. TJ Ducklo, a 2020 Biden campaign aide who resigned from his White House role after privately threatening a reporter weeks into the administration, is expected to play a role in the 2024 campaign, a decision that has been publicly defended in a rare on-the-record statement from Dunn. (That reporter later called for Ducklo’s redemption.)

    “TJ made a mistake, took responsibility for it, and paid a price,” Dunn said in her statement – in her personal capacity – to Politico’s “West Wing Playbook” last month.

    One former senior White House adviser, however, called that an “unforced error” by Dunn. The former adviser asked for anonymity to speak freely without retribution.

    Her allegiance to Ducklo, the adviser said, “leaves the president vulnerable and exposed to unnecessary criticism and charges of hypocrisy.”

    “It’s in direct contradiction to the president’s own values and integrity and the standards that he himself demanded of everybody in the White House,” the former adviser said.

    A current White House aide fired back.

    “The president has values. Taking responsibility when you have done wrong means a lot. So does forgiveness,” that aide said.

    Dunn, 65, is one-half of a Washington power couple at the epicenter of Bidenworld – husband Bob Bauer is the president’s personal attorney and the lead attorney handling the special counsel investigation into classified documents found at Biden’s private office and residence. Yet she has risen from roles in the Jimmy Carter White House to the Senate to building public affairs powerhouse SKDK to the 2008 Obama campaign entirely on her own, sparked by her intense preparation.

    “She made preparation her friend,” said veteran Democratic operative Minyon Moore, who has known Dunn for decades.

    “Every time she walks in a room, she’s probably more prepared than most of her counterparts. And I think that’s how she was able to tackle the business very early, because they knew she had done her homework. They knew she could think through many layers. She was smart as heck. And so, you want a person like Anita in the room,” Moore said.

    Dunn operates largely behind the scenes – actively eschewing Washington’s social scene, social media and most television appearances.

    Her loyalty to Biden was cemented when she was among a small group of advisers working toward a potential 2016 presidential run, Biden wrote in his 2017 memoir, “Promise Me, Dad.” Though he ultimately decided against running, Dunn’s encouragement solidified a strong level of trust, multiple people close to her say.

    Dunn joined Biden’s 2020 campaign as a senior adviser and is widely credited for helping turn the tide of Biden’s political fortunes in that campaign’s Democratic primary after she was tapped to lead the operation following a fourth-place showing in the Iowa caucuses.

    She encouraged a sharper messaging posture from her desk in the center of the campaign “bullpen” workspace.

    When Biden arrived in the White House, Dunn briefly joined the administration as a senior adviser before returning to SKDK in August 2021, the temporary nature of her service allowing her to skirt disclosure of a cadre of investments and high-profile clients.

    She continued to advise Biden informally and rejoined the White House in May 2022 in a permanent capacity, a move requiring multimillion-dollar financial disclosures.

    Dunn’s omnipresence in Biden’s orbit has been just as clear in the period when she was out of the White House as when she’s been in. She was a constant presence on conference calls or in visits to the White House.

    “The president trusts her counsel – and there’s good evidence as to why,” one adviser said, pointing to her central role in his path to the presidency, loyalty during Biden’s 2016 deliberations and her work inside the West Wing.

    Over her career, Dunn has developed a reputation as an aggressive messaging tactician with strict discipline.

    She’s led White House messaging efforts on legislative accomplishments, seeking to highlight the legislation’s tangible impacts on real Americans, though some Democrats argue the White House has not done enough to sell those measures to the public.

    “What she tries to do is find the connective tissue,” said a senior administration official, who talks to Dunn regularly. “There’s nobody in government that has a better big picture perspective of what’s going on.”

    Multiple colleagues suggested Dunn can inspire a certain level of anxiety in her subordinates – demanding a high level of results and keeping the receipts – while also being seen as a supportive mentor. At the White House, Dunn is known for leading a weekly meeting known as “Fridays at 5,” a 5 p.m. in-person convening that is met with both eye-rolling (given its timing) and appreciation. It includes the entire communications staff, from interns to press assistants to the highest levels. Dunn will lead shout-outs at the beginning of each meeting, identifying achievements and often spotlighting junior staff.

    “It’s really emblematic of Anita,” the White House aide said. “The fact that she took it upon herself to establish this very expansive view of who’s on the communications team across the entire White House and set a weekly meeting where those people get direct exposure to her, as the senior adviser to the president, is really neat.”

    Dunn’s counsel isn’t only valued inside the White House walls – Democratic Sen. Amy Klobuchar, who ran against Biden for president in 2020, regularly seeks her advice.

    “She’s someone that you feel like you can trust and she’s going to have your back. And I think that’s why she’s been such a trusted adviser to President Biden,” the Minnesota senator told CNN, saying that Dunn has been a key messaging coordinator for her Senate colleagues in advancing Biden’s policies.

    That intense loyalty to the president is ultimately why Dunn has been given such a powerful role inside Biden’s political operation.

    “The people that were there and believed in him when he was counted out hold a unique bond and trust with the president. That relationship, with her obvious expertise, means she’s empowered to do what she needs to do,” a former colleague said.

    “Few people have the experience and discipline to keep their eye on the ball like she does. She’s not distracted, and she knows what messages are going to land, even if the pundits disagree,” the former colleague added.

    This story has been updated with additional details.

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  • #TwitterDown: Thousands of users hit with ‘rate limit exceeded’ error message | CNN Business

    #TwitterDown: Thousands of users hit with ‘rate limit exceeded’ error message | CNN Business

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    New York
    CNN
     — 

    Thousands of Twitter users across several countries were unable to access the social media site, or faced difficulty and delays, Saturday.

    “Rate Limit Exceeded” and “#TwitterDown” are the two top trending topics on the app in the US, for those who have use of it. The former had over 40,000 tweets as of Saturday noon.

    Reports of outages began around 8 am EST, according to DownDetector, and shot up through the morning. As of noon EST, DownDetector showed more than 7,400 outage reports across the website.

    Users, including CNN journalists, flagged that their feeds weren’t loading and that they were met with an error message saying, “Sorry, you are rate limited. Please wait a few moments then try again.” Others reported errors saying the site cannot retrieve tweets.

    Hours after users began reporting the problems, billionaire owner Elon Musk tweeted that the site had applied temporary limits “to address extreme levels of data scraping and system manipulation.”

    Verified accounts are limited to reading 6,000 posts a day, he tweeted, while unverified accounts are limited to just 600. New unverified accounts are at 300 posts a day.

    Musk began offering a blue verification check mark for users who sign up for its Twitter Blue subscription service to grow revenue.

    Many expressed their frustration ith the connection problems. Other trending topics in the US included: “Wtf twitter” and “Thanks Elon.”

    Just yesterday, Twitter appeared to be restricting access to its platform for anyone not logged into an account. It was not clear whether the change was an intentional policy update or a glitch. Most of the reported problems Saturday were on the website, at 44%, followed by 39% of problems reported on the app.

    CNN has reached out to Twitter for comment, but the platform responded with an automated poop emoji.

    Twitter users faced similar wide-ranging service disruptions in March, one of the largest outages since Elon Musk took over. More than 8,000 users reported disruptions in that instance.

    Musk is trying to turn around the platform, which faced an exodus of advertisers, with the onboarding of a new CEO, Linda Yaccarino.

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  • Meta cut election teams months before Threads launch, raising concerns for 2024 | CNN Business

    Meta cut election teams months before Threads launch, raising concerns for 2024 | CNN Business

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    CNN
     — 

    Meta has made cuts to its teams that tackle disinformation and coordinated troll and harassment campaigns on its platforms, people with direct knowledge of the situation told CNN, raising concerns ahead of the pivotal 2024 elections in the US and around the world.

    Several members of the team that countered mis- and disinformation in the 2022 US midterms were laid off last fall and this spring, a person familiar with the matter said. The staffers are part of a global team that works on Meta’s efforts to counter disinformation campaigns seeking to undermine confidence in or sow confusion around elections.

    The news comes as Meta, the parent company of Facebook and Instagram, is celebrating the unparalleled success of its new Threads platform, surpassing 100 million users just five days after launch and opening a potential new avenue for bad actors.

    A Meta spokesperson did not specify, when asked, how many staffers had been cut from its teams working on elections. In a statement to CNN on Monday night, the spokesperson said, “Protecting the US 2024 elections is one of our top priorities, and our integrity efforts continue to lead the industry.”

    The spokesperson did not answer CNN questions about what additional resources had been deployed to monitor and moderate its new platform. Instead, Meta said the social media giant had invested $16 billion in technology and teams since 2016 to protect its users.

    But the decision to lay off staffers ahead of 2024, when elections will not only take place in the United States but also in Taiwan, Ukraine, India and elsewhere, has raised concerns among those with direct knowledge of Meta’s election integrity work.

    The disparate nature of Meta’s work on elections makes it difficult for even people inside the company to say specifically how many people are part of the effort. One group of relevant employees hit harder by the layoffs were “content review” specialists who manually review election-related posts that may violate Meta’s terms of service, a person familiar with the cuts told CNN.

    Meta is trying to offset those cuts by more proactively detecting accounts that spread false election-related information, said the person, who spoke on the condition of anonymity because they were not authorized to speak to the press.

    For years, the social media giant has invested heavily in teams of personnel to root out sophisticated and coordinated networks of fake accounts. That “coordinated inauthentic behavior,” as Meta calls it, began in the lead up to the 2016 election when an infamous Russian government-linked troll operation ran amuck on Facebook.

    The team tasked with combating the influence campaigns – which includes former US government and intelligence officials – has been generally seen as the most robust in the social media industry. The company has published quarterly reports in recent years that expose governments and other entities found to have been operating covert campaigns pushing disinformation on Meta’s platforms.

    Those teams investigating disinformation campaigns now must further prioritize which campaigns and countries to focus on, another person familiar with the situation said, a trade-off that could result in some deceptive efforts going unnoticed.

    The person emphasized that Meta still has a dedicated team of professionals working on these issues, many of whom are widely respected in the cyber and information security communities.

    But while artificial intelligence and other automated systems can help detect some of these efforts, unearthing sophisticated disinformation networks is still a “very manual process” that involves intense scrutiny from expert staff, another person with direct knowledge of Meta’s counter disinformation efforts told CNN.

    The person said they feared Meta was regressing from progress it had made from learning from past mistakes. “Lessons that were learned at great costs,” they said, citing the company’s 2018 admission that its platforms were used to incite violence in Myanmar.

    In addition to its in-house team, Meta and other social media companies rely on tips from academics and other researchers who specialize in monitoring covert disinformation networks.

    Darren Linvill, a professor at Clemson University’s Media Forensics Hub, said he has sent the company valuable tips in recent months, but Meta’s response time has slowed significantly.

    Linvill, who has a long track record of successfully identifying covert online accounts, including helping to unearth a Russian election meddling effort in Africa in 2020, said that Meta recently removed a network of Russian language accounts that were posting both pro and anti-Ukraine content on Facebook and Instagram.

    “They were trying to stoke anger on both sides of the debates,” he said.

    Launched last Thursday, Threads has become an instant success with celebrities, politicians, and journalists flocking to the platform.

    The new Twitter-style app is tied to users’ existing Instagram accounts, rather than being linked directly to Facebook. Currently, Threads shares the same community standards as Instagram, but the platforms differ on issues relating to Meta’s methods to combat disinformation.

    Meta also applies labels to state-controlled accounts on Facebook and Instagram, such as Russia’s Sputnik news agency and China’s CCTV. However, these labels do not appear on state-controlled accounts on Threads.

    The launch of Threads even as Meta trims its disinformation-focused personnel comes at a turbulent and transformative time for those tasked with writing and implementing rules on social media platforms.

    Elon Musk, the billionaire who bought Twitter last year, has all but torn up that platform’s rule book and gutted the team that worked on implementing policies designed to combat disinformation efforts.

    Last month, YouTube, which has also made job cuts, announced it would allow videos that feature the false claim the 2020 US presidential election was stolen, a reversal of its previous policy.

    The rule reversals come as the Republican-controlled House of Representatives investigates interactions between technology companies and the federal government.

    Last week, a federal judge in Louisiana ordered some Biden administration agencies and top officials not to communicate with social media companies about certain content, handing a win to GOP states in a lawsuit accusing the government of going too far in its effort to combat Covid-19 disinformation.

    The restrictions and the scrutiny could give cover to social media companies that may want to pull back on some of their platforms’ rules around election integrity, said Katie Harbath, a former Facebook official who helped lead the company’s global election efforts until 2021.

    “I can [almost] hear [Meta Global Affairs President] Nick Clegg saying that ‘we’re going to be cautious of what we do, because we wouldn’t want to run afoul of the law,’” Harbath said.

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  • TikTok ‘stress test’ shows it’s not ‘fully ready’ for looming EU social media rules, commissioner says | CNN Business

    TikTok ‘stress test’ shows it’s not ‘fully ready’ for looming EU social media rules, commissioner says | CNN Business

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    Washington
    CNN
     — 

    TikTok has “more work” to do to meet tough new European standards that are coming for social media and content moderation, according to a top EU official who performed a “stress test” of the company this week.

    The report by EU Commissioner Thierry Breton comes ahead of a looming Aug. 25 deadline for platforms such as TikTok to comply with the Digital Services Act (DSA) — a package of regulations aimed at battling misinformation, potential privacy abuses and illegal content, among other things.

    European Commission staff conducted the TikTok test on Monday at the company’s Dublin offices, according to a statement from the commissioner, and Breton outlined the results of the voluntary inspection to CEO Shou Chew on Tuesday.

    “TikTok is dedicating significant resources to compliance,” Breton said, pointing to changes TikTok has made to its recommendation algorithms and its transparency procedures as evidence the company appears to be taking its obligations seriously.

    But, he added, the test results also showed “more work is needed to be fully ready for the compliance deadline.”

    “Now it is time to accelerate to be fully compliant,” Breton said, indicating that officials will be revisiting at the end of the summer whether TikTok has closed the gap.

    TikTok didn’t immediately respond to a request for comment on the test results.

    TikTok isn’t the only large tech platform to submit to an EU stress test. Last month, European officials evaluated Twitter’s platform for DSA compliance and also announced plans to stress test Facebook-parent Meta’s services.

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  • Inside the furious week-long scramble to hunt down a massive Pentagon leak | CNN Politics

    Inside the furious week-long scramble to hunt down a massive Pentagon leak | CNN Politics

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    CNN
     — 

    Jack Teixeira, wearing a green t-shirt and bright red gym shorts with his hands above his head, walked slowly backward toward the armed federal agents outside his home in North Dighton, Massachusetts, who took him into custody on charges of leaking classified documents.

    The carefully choreographed arrest of the 21-year-old Air National Guardsman stood in stark contrast to the Biden administration’s scramble one week earlier to deal with the fallout from the revelation that highly classified documents had been sitting publicly on the internet for weeks.

    Those leaked documents, which appeared to catch the Biden administration flat-footed, disclosed a blunt US intelligence assessment of the war in Ukraine, as well as details revealing US intelligence collection on allies.

    The Biden administration raced to determine the identity of the leaker who had posted pictures of folded-up documents online, to understand the full scope of what had been leaked and to soothe allies who were varying degrees of angry that their secrets had spilled out for the world to see.

    While the suspected leaker has been arrested, the administration’s damage assessment is still ongoing. It remains unclear whether the full extent of the impact of the leaks is known, as details from additional classified documents continued to be published throughout the week – even on Friday morning, the day after his arrest.

    Inside the Pentagon, Chairman of the Joint Chiefs of Staff Gen. Mark Milley was “pissed” at the leak and “deeply concerned” about its national security implications, a US official told CNN. The Defense Department has been holding daily meetings on the leak since Defense Secretary Lloyd Austin was first briefed last Thursday.

    The episode represents the most egregious disclosure of classified documents in years. The leaked documents have exposed what officials say are lingering vulnerabilities in the management of government secrets, even after agencies overhauled their computer systems following the 2013 Edward Snowden leak, which revealed the scope of the National Security Agency’s intelligence gathering apparatus.

    It is unlikely, however, that those safeguards would have prevented the most recent leak, sources said. “All classified systems have multiple levels of risk controls, but a determined insider will find the weak points over time,” said a former US official.

    The Pentagon has already taken steps to clamp down on who can access sensitive classified material, while Austin has ordered a review over access to classified documents. And Congress is vowing to investigate exactly what happened and why the US intelligence community failed to discover its secrets were sitting on a public internet forum for weeks.

    In a statement acknowledging the extent of the problem that the leaks exposed, President Joe Biden said Friday that he had directed both the military and intelligence community to “take steps to further secure and limit distribution of sensitive information.”

    “This is a breakdown,” Chris Krebs, the former head of the Department of Homeland Security’s cybersecurity agency, told CNN. “There’s no question that there will be a lot of introspection inside the intelligence community and across the government of where were those breakdowns? How do we ensure that we tighten that system of military discipline that that was referred to earlier to ensure that these things do not happen?”

    According to charging documents unsealed on Friday, Teixeira allegedly began posting classified information on the Discord server in December 2022.

    Teixeira is believed to be the head of obscure invite-only Discord chatroom called “Thug Shaker Central,” multiple US officials told CNN, where information from the classified documents was first posted.

    One of the users on the Discord server told FBI investigators that Teixeira began posting photographs of documents that appeared to be classified in January 2023, according to the affidavit unsealed Friday after Teixeira was arraigned.

    Investigators wrote in the affidavit that at least one of the documents that described the status of the Russia-Ukraine conflict, including troop movements, was classified at the TS-SCI level, meaning it contains top-secret, sensitive compartmentalized information.

    “The Government Document is based on sensitive U.S. intelligence, gathered through classified sources and methods, and contains national defense information,” the affidavit states.

    Teixeira, an airman first class stationed at Otis Air National Guard Base, was assigned to the 102nd Intelligence Wing, which is a “24/7 operational mission” that takes in intelligence from various sources and packages it into a product for some of the most senior military leaders around the globe, a defense official said.

    His job was not to be the one packaging the intelligence for those senior commanders, but rather to work on the network on which that highly classified intelligence lived. For that purpose, the official said Teixeira would be required to have a TS/SCI clearance, in the instance that he was exposed to that level of intelligence.

    “It’s not like your regular IT guy where you call a help desk and they come fix your computer,” the official said. “They’re working on a very highly classified system, so they require that clearance.”

    CNN has reviewed 53 documents that were posted on social media sites, which include US intelligence assessments of Ukrainian and Russian forces, as well as details about other countries providing weapons to Ukraine and other intelligence matters. The Washington Post has reported on an additional tranche of documents from the server.

    The photos showed crumpled documents laid on top of magazines and surrounded by other random objects, such as zip-close bags and Gorilla Glue, suggesting they had been hastily folded up and shoved into a pocket before being removed from a secure location.

    A Discord user told investigators that Teixeira had become concerned “he may be discovered making the transcriptions of text in the workplace, so he began taking the documents to his residence and photographing them,” according to the affidavit.

    Four Discord users active in a different Discord chatroom where the documents later appeared told CNN they began circulating on Thug Shaker. Another user who was in the Thug Shaker chatroom told CNN they saw the original posts of classified documents but declined to speak further about them.

    While the documents were being shared on Discord, there’s no indication that the US intelligence community was aware they were on the internet. Discord servers are typically small, private online communities that require an invitation to join.

    On April 6, The New York Times first reported on the leaked documents and the Pentagon having launched an investigation into who may have been behind the leak.

    The investigation into finding the leaker quickly moved into the hands of the Justice Department, while the Pentagon investigation focused on a damage assessment of the leaks themselves.

    But the number of leaked documents continued to grow in the hours and days that followed the initial disclosure, revealing new intelligence assessments on everything from South Korea’s hesitance to provide the US weapons that might be sent to Ukraine to intelligence suggesting Egypt planned to supply rockets to Russia.

    US diplomats were forced to deal with the fallout. Seoul said it would hold “necessary discussions with the US” following the leak.

    The documents that were leaked appear to be part of a daily intelligence briefing deck prepared for the Pentagon’s senior leaders, including Milley, the top US military general. On any given day, the slides in that deck can be properly accessed by hundreds, if not thousands, of people across the government, officials said.

    Last Friday’s announcement of a Justice Department investigation underscored just how high a priority the leak was considered.

    By Monday, FBI agents from Washington to California to Boston were combing through evidence, conducting interviews and tracking volumes of computer data that within days pointed to Teixeira. They worked with Army CID investigators experienced in classified document probes.

    Anthony Ferrante, a former FBI agent, said that the “first few hours are critical” in a case like the Discord leaks as investigators rush to preserve digital evidence before it becomes harder to find online or vanishes altogether.

    FBI agents likely worked backward from the initial Discord posts to build a profile of the leaker, combing through his other online accounts to “put a human behind a keyboard,” Ferrante, who is now global head of cybersecurity at FTI Consulting, told CNN.

    Even though Teixeira emerged quickly as the most obvious suspect, counterintelligence agents trained in uncovering foreign spies looked through Teixeira’s background to try to find any sign that he could be working with a foreign intelligence service.

    The FBI agents’ work was made more urgent because the trove of documents had set off a media frenzy and reporters found ready interviews among members of Teixeira’s Internet social circle.

    On Monday, the FBI interviewed a user of the Discord chatroom where the classified information had been posted, according to the affidavit. That person told investigators that a user who went by “Jack” and said he was in the Air National Guard was the server’s administrator.

    A day earlier, the investigative news outlet Bellingcat posted an interview with a member of that same chatroom.

    On Wednesday, a day before Teixeira’s arrest, the FBI obtained records from Discord that included the subscriber information of the server’s administrator, which had Teixeira’s name and address, according to the affidavit.

    By day 5 of the FBI’s search, agents believed they had enough to charge Teixeira, and they began surveilling him.

    In a different scenario, without the intense public attention, agents might have watched him for weeks to see if he was meeting anyone suspicious or if he had accomplices.

    Instead, they moved to make an arrest Thursday, as news helicopters flew above.

    Teixeira was charged under the Espionage Act with unauthorized retention and transmission of national defense information and unauthorized removal of classified information and defense materials. He will next appear on Wednesday in federal court in Massachusetts.

    For the Biden administration, the episode has already prompted the Pentagon to begin to limit who across the government receives its highly classified daily intelligence briefs, amid lingering questions over why a 21-year-old junior Air National Guardsman had access to such classified information – and why it wasn’t discovered more quickly.

    Austin and Milley spent time on the phone speaking with US allies and partners around the world regarding the sensitive intelligence and top-secret documents suddenly thrust into the public sphere. Those conversations were expected to continue through the end of the week, another US official said.

    Deputy Secretary of State Wendy Sherman was tapped to lead the diplomatic response to the leaked US intelligence documents, according to a US official familiar with the matter.

    Biden was continually briefed on the state of the investigation while abroad, as well as the efforts of his top officials to engage with allies over the leaked information, officials said. Behind the scenes, that effort was a reality that loomed over a deeply personal and important foreign trip for Biden, one official acknowledged. 

    Still, the leaks didn’t arise when Biden met Wednesday with British Prime Minister Rishi Sunak, a Five Eyes intelligence sharing ally.

    Biden publicly downplayed the significance of the leak when he made his first comments on the matter. “I’m concerned that it happened, but there is nothing contemporaneous that I’m aware of that is of great consequence,” Biden told reporters Thursday.

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  • Twitter’s former CEO has a new app that looks a lot like Twitter | CNN Business

    Twitter’s former CEO has a new app that looks a lot like Twitter | CNN Business

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    CNN
     — 

    The buzzy new social media app of the moment looks so much like Twitter it’s almost hard to distinguish the two. The profiles, timelines and colors are nearly identical. Even the creator is the same.

    But under the hood, Bluesky, developed by Twitter co-founder and former CEO Jack Dorsey, is vastly different.

    The app, which launched in a closed beta on iOS in February and on Android this month, runs on a decentralized network which provides users with more control over how the service is run, data is stored, and content is moderated.

    In recent days, it’s gained traction among journalists, politicians and celebrities, from Democratic Rep. Alexandria Ocasio-Cortez to model Chrissy Teigan and the 90s band Eve 6.

    Here’s what you should know:

    Bluesky calls itself “a new social network for microblogging.” With the app, users can post and follow short updates on a timeline, just as they would on Twitter, though with some differences. There are currently no hashtags – a central feature on Twitter – and no direct messages.

    Bluesky was formed independently of Twitter while Dorsey was serving as CEO but it was funded by the company until it became an independent organization in February 2022. In a tweet introducing the idea in 2019, Dorsey said it also plans to “build an open community around it, inclusive of companies & organizations, researchers, civil society leaders,” but warned “this isn’t going to happen overnight.”

    In a tweet last year, Dorsey said the “biggest issue and my biggest regret is that [Twitter] became a company.” He later clarified that if a service was a protocol it “can’t be owned by a state, or company.”

    If the idea of a decentralized social network sounds familiar, it’s likely because of Mastodon, another Twitter alternative that also gained attention late last year.

    Like Mastodon, Bluesky appeals to a number of Twitter users who are frustrated with the direction of the platform under owner Elon Musk. In the six months since Musk took over Twitter, he has made a number of controversial changes to its features and policies, including the removal of blue check marks from prominent users.

    Some of the same high-profile users now testing out Bluesky have also been openly critical of Musk’s moves at Twitter.

    According to data.ai, the company formerly known as App Annie, Bluesky has been downloaded more than 375,000 times from the Apple App Store and the waitlist continues to be flooded with signup requests. On the Google Play Store, Bluesky is described as having been downloaded more than 100,000 times. (By comparison, Twitter reported having more than 200 million monetizable daily active users last year before Musk completed his acquisition.)

    Bluesky did not immediately respond to a request for comment.

    It’s unclear if Bluesky has staying power or will lose steam as Mastodon did. But Mark Bartholomew, a professor at the University at Buffalo School of Law who writes about online privacy, said the early shift toward Bluesky is a positive one, as it gives social media users more choice over where they spend their time.

    “Competition might actually help users find the product features they want, like greater privacy protection, portability, and more significant content moderation,” he said. “Social media platforms have features that users dislike but they still feel like they must accept them to just be in the online space where everyone else is.”

    All it took, he said, was Musk taking stepsto sabotage his own platform.”

    For now, Bluesky is invite-only as it ramps up support for the implementation of its network. Existing users get one invite code to share with someone for every two weeks they’re on the app. Not surprisingly, the sense of exclusivity has only added to the excitement of joining Bluesky.

    As Eve 6 wrote on Twitter: “Bluesky invite codes are the new blue check.”

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  • ‘We no longer know what reality is.’ How tech companies are working to help detect AI-generated images | CNN Business

    ‘We no longer know what reality is.’ How tech companies are working to help detect AI-generated images | CNN Business

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    New York
    CNN
     — 

    For a brief moment last month, an image purporting to show an explosion near the Pentagon spread on social media, causing panic and a market sell-off. The image, which bore all the hallmarks of being generated by AI, was later debunked by authorities.

    But according to Jeffrey McGregor, the CEO of Truepic, it is “truly the tip of the iceberg of what’s to come.” As he put it, “We’re going to see a lot more AI generated content start to surface on social media, and we’re just not prepared for it.”

    McGregor’s company is working to address this problem. Truepic offers technology that claims to authenticate media at the point of creation through its Truepic Lens. The application captures data including date, time, location and the device used to make the image, and applies a digital signature to verify if the image is organic, or if it has been manipulated or generated by AI.

    Truepic, which is backed by Microsoft, was founded in 2015, years before the launch of AI-powered image generation tools like Dall-E and Midjourney. Now McGregor says the company is seeing interest from “anyone that is making a decision based off of a photo,” from NGOs to media companies to insurance firms looking to confirm a claim is legitimate.

    “When anything can be faked, everything can be fake,” McGregor said. “Knowing that generative AI has reached this tipping point in quality and accessibility, we no longer know what reality is when we’re online.”

    Tech companies like Truepic have been working to combat online misinformation for years, but the rise of a new crop of AI tools that can quickly generate compelling images and written work in response to user prompts has added new urgency to these efforts. In recent months, an AI-generated image of Pope Francis in a puffer jacket went viral and AI-generated images of former President Donald Trump getting arrested were widely shared, shortly before he was indicted.

    Some lawmakers are now calling for tech companies to address the problem. Vera Jourova, vice president of the European Commission, on Monday called for signatories of the EU Code of Practice on Disinformation – a list that includes Google, Meta, Microsoft and TikTok – to “put in place technology to recognize such content and clearly label this to users.”

    A growing number of startups and Big Tech companies, including some that are deploying generative AI technology in their products, are trying to implement standards and solutions to help people determine whether an image or video is made with AI. Some of these companies bear names like Reality Defender, which speak to the potential stakes of the effort: protecting our very sense of what’s real and what’s not.

    But as AI technology develops faster than humans can keep up, it’s unclear whether these technical solutions will be able to fully address the problem. Even OpenAI, the company behind Dall-E and ChatGPT, admitted earlier this year that its own effort to help detect AI-generated writing, rather than images, is “imperfect,” and warned it should be “taken with a grain of salt.”

    “This is about mitigation, not elimination,” Hany Farid, a digital forensic expert and professor at the University of California, Berkeley, told CNN. “I don’t think it’s a lost cause, but I do think that there’s a lot that has to get done.”

    “The hope,” Farid said, is to get to a point where “some teenager in his parents basement can’t create an image and swing an election or move the market half a trillion dollars.”

    Companies are broadly taking two approaches to address the issue.

    One tactic relies on developing programs to identify images as AI-generated after they have been produced and shared online; the other focuses on marking an image as real or AI-generated at its conception with a kind of digital signature.

    Reality Defender and Hive Moderation are working on the former. With their platforms, users can upload existing images to be scanned and then receive an instant breakdown with a percentage indicating the likelihood for whether it’s real or AI-generated based on a large amount of data.

    Reality Defender, which launched before “generative AI” became a buzzword and was part of competitive Silicon Valley tech accelerator Y Combinator, says it uses “proprietary deepfake and generative content fingerprinting technology” to spot AI-generated video, audio and images.

    In an example provided by the company, Reality Defender highlights an image of a Tom Cruise deepfake as 53% “suspicious,” telling the user it has found evidence showing the face was warped, “a common artifact of image manipulation.”

    Defending reality could prove to be a lucrative business if the issue becomes a frequent concern for businesses and individuals. These services offer limited free demos as well as paid tiers. Hive Moderation said it charges $1.50 for every 1,000 images as well as “annual contract deals” that offer a discount. Realty Defender said its pricing may vary based on various factors, including whether the client needs “any bespoke factors requiring our team’s expertise and assistance.”

    “The risk is doubling every month,” Ben Colman, CEO of Reality Defender, told CNN. “Anybody can do this. You don’t need a PhD in computer science. You don’t need to spin up servers on Amazon. You don’t need to know how to write ransomware. Anybody can do this just by Googling ‘fake face generator.’”

    Kevin Guo, CEO of Hive Moderation, described it as “an arms race.”

    “We have to keep looking at all the new ways that people are creating this content, we have to understand it and add it to our dataset to then classify the future,” Guo told CNN. “Today it’s a small percent of content for sure that’s AI-generated, but I think that’s going to change over the next few years.”

    In a different, preventative approach, some larger tech companies are working to integrate a kind of watermark to images to certify media as real or AI-generated when they’re first created. The effort has so far largely been driven by the Coalition for Content Provenance and Authenticity, or C2PA.

    The C2PA was founded in 2021 to create a technical standard that certifies the source and history of digital media. It combines efforts by the Adobe-led Content Authenticity Initiative (CAI) and Project Origin, a Microsoft- and BBC-spearheaded initiative that focuses on combating disinformation in digital news. Other companies involved in C2PA include Truepic, Intel and Sony.

    Based on the C2PA’s guidelines, the CAI makes open source tools for companies to create content credentials, or the metadata that contains information about the image. This “allows creators to transparently share the details of how they created an image,” according to the CAI website. “This way, an end user can access context around who, what, and how the picture was changed — then judge for themselves how authentic that image is.”

    “Adobe doesn’t have a revenue center around this. We’re doing it because we think this has to exist,” Andy Parsons, Senior Director at CAI, told CNN. “We think it’s a very important foundational countermeasure against mis- and disinformation.”

    Many companies are already integrating the C2PA standard and CAI tools into their applications. Adobe’s Firefly, an AI image generation tool recently added to Photoshop, follows the standard through the Content Credentials feature. Microsoft also announced that AI art created by Bing Image Creator and Microsoft Designer will carry a cryptographic signature in the coming months.

    Other tech companies like Google appear to be pursuing a playbook that pulls a bit from both approaches.

    In May, Google announced a tool called About this image, offering users the ability to see when images found on its site were originally indexed by Google, where images might have first appeared and where else they can be found online. The tech company also announced that every AI-generated image created by Google will carry a markup in the original file to “give context” if the image is found on another website or platform.

    While tech companies are trying to tackle concerns about Ai-generated images and the integrity of digital media, experts in the field stress that these businesses will ultimately need to work with each other and the government to address the problem.

    “We’re going to need cooperation from the Twitters of the world and the Facebooks of the world so they start taking this stuff more seriously, and stop promoting the fake stuff and start promoting the real stuff,” said Farid. “There’s a regulatory part that we haven’t talked about. There’s an education part that we haven’t talked about.”

    Parsons agreed. “This is not a single company or a single government or a single individual in academia who can make this possible,” he said. “We need everybody to participate.”

    For now, however, tech companies continue to move forward with pushing more AI tools into the world.

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  • Snapchat+ gains 4 million paying subscribers in its first year | CNN Business

    Snapchat+ gains 4 million paying subscribers in its first year | CNN Business

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    New York
    CNN
     — 

    Snap said Thursday that it has garnered more than 4 million paying customers for its subscription service Snapchat+.

    The news comes on the one-year anniversary of Snap launching the service on its flagship platform, Snapchat, and shows how it is finding some early success in getting users to shell out cash for access to premium features. The service costs $3.99 a month.

    The tally of paying subscribers disclosed by Snap on Thursday still represents a small fraction of the 750 million monthly active users that the platform boasted about hitting at its Investor Day event earlier this year.

    Snapchat+ offers access to “exclusive, experimental and pre-release features,” according to a blog post from Snap Thursday. As of Thursday, subscribers have access to more than 20 features, “including custom app themes, unique app icons, and the ability to pin your #1 BFF,” the company added.

    The announcement comes as a handful of other social media platforms are similarly trying to find new ways to get users to pay for services.

    Under the new ownership of Elon Musk, Twitter unveiled an $8-per-month subscription service that offered users the once-coveted blue check mark on the platform, as well as additional features such as seeing fewer ads and having their tweets prioritized in replies, mentions and search. The service, dubbed Twitter Blue, had an estimated 550,000 paying subscribers as of late April. Meta, the parent company of Facebook and Instagram, similarly began rolling out a paid service for users called Meta Verified earlier this year with a price tag of $11.99 per month.

    After taking a battering last year, shares of Snap have climbed roughly 30% in 2023. Still, the stock is down about 86% from its all-time high in late 2021.

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  • Google hit with lawsuit alleging it stole data from millions of users to train its AI tools | CNN Business

    Google hit with lawsuit alleging it stole data from millions of users to train its AI tools | CNN Business

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    CNN
     — 

    Google was hit with a wide-ranging lawsuit on Tuesday alleging the tech giant scraped data from millions of users without their consent and violated copyright laws in order to train and develop its artificial intelligence products.

    The proposed class action suit against Google, its parent company Alphabet, and Google’s AI subsidiary DeepMind was filed in a federal court in California on Tuesday, and was brought by Clarkson Law Firm. The firm previously filed a similar suit against ChatGPT-maker OpenAI last month. (OpenAI did not previously respond to a request for comment on the suit.)

    The complaint alleges that Google “has been secretly stealing everything ever created and shared on the internet by hundreds of millions of Americans” and using this data to train its AI products, such as its chatbot Bard. The complaint also claims Google has taken “virtually the entirety of our digital footprint,” including “creative and copywritten works” to build its AI products.

    Halimah DeLaine Prado, Google’s general counsel, called the claims in the suit “baseless” in a statement to CNN. “We’ve been clear for years that we use data from public sources — like information published to the open web and public datasets — to train the AI models behind services like Google Translate, responsibly and in line with our AI Principles,” DeLaine Prado said.

    “American law supports using public information to create new beneficial uses, and we look forward to refuting these baseless claims,” the statement added.

    Alphabet and DeepMind did not immediately respond to a request for comment.

    The complaint points to a recent update to Google’s privacy policy that explicitly states the company may use publicly accessible information to train its AI models and tools such as Bard.

    In response to an earlier Verge report on the update, the company said its policy “has long been transparent” about this practice and “this latest update simply clarifies that newer services like Bard are also included.”

    The lawsuit comes as a new crop of AI tools have gained tremendous attention in recent months for their ability to generate written work and images in response to user prompts. The large language models underpinning this new technology are able to do this by training on vast troves of online data.

    In the process, however, companies are also drawing mounting legal scrutiny over copyright issues from works swept up in these data sets, as well as their apparent use of personal and possibly sensitive data from everyday users, including data from children, according to the Google lawsuit.

    “Google needs to understand that ‘publicly available’ has never meant free to use for any purpose,” Tim Giordano, one of the attorneys at Clarkson bringing the suit against Google, told CNN in an interview. “Our personal information and our data is our property, and it’s valuable, and nobody has the right to just take it and use it for any purpose.”

    The suit is seeking injunctive relief in the form of a temporary freeze on commercial access to and commercial development of Google’s generative AI tools like Bard. It is also seeking unspecified damages and payments as financial compensation to people whose data was allegedly misappropriated by Google. The firm says it has lined up eight plaintiffs, including a minor.

    Giordano contrasted the benefits and alleged harms of how Google typically indexes online data to support its core search engine with the new allegations of it scraping data to train AI tools.

    With its search engine, he said, Google can “serve up an attributed link to your work that can actually drive somebody to purchase it or engage with it.” Data scraping to train AI tools, however, is creating “an alternative version of the work that radically alters the incentives for anybody to need to purchase the work,” Giordano added.

    While some internet users may have grown accustomed to their digital data being collected and used for search results or targeted advertising, the same may not be true for AI training. “People could not have imagined their information would be used this way,” Giordano said.

    Ryan Clarkson, a partner at the law firm, said Google needs to “create an opportunity for folks to opt out” of having their data used for training AI while still maintaining their ability to use the internet for their everyday needs.

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  • Elon Musk rebrands Twitter as X | CNN Business

    Elon Musk rebrands Twitter as X | CNN Business

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    New York
    CNN
     — 

    In a radical rebranding, Twitter owner Elon Musk has replaced Twitter’s iconic bird logo with X.

    Musk made the shock announcement of his plans early Sunday. By Monday morning US time, he tweeted that X.com now points to Twitter.com.

    “Interim X logo goes live later today,” he wrote, shortly before sharing a photo of Twitter’s headquarters lit up by a giant new X.

    The Twitter website now features the same logo, while the familiar blue bird is gone.

    Previously, Musk said he was bidding “adieu to the twitter brand and, gradually, all the birds.”

    Twitter

    (TWTR)
    , founded in 2006, has used its vivid, globally recognized blue bird emblem for more than a decade.

    The renaming could be seen as something of a brand overhaul “Hail Mary” for the company: Musk in recent months has repeatedly warned that Twitter, facing steep losses in ad revenue, was on the edge of bankruptcy.

    Increasing the pressure, earlier this month rival social media platform Threads launched from Facebook

    (FB)
    parent Meta. It surpassed 100 million user sign-ups in its first week.

    Twitter had 238 million active users prior to being taken private by Musk in October 2022.

    One of the world’s richest men, Musk was once best known for his innovative efforts through companies SpaceX and Tesla

    (TSLA)
    to launch rockets and build electric cars.

    Now, many of the headlines he makes are for his eccentric remarks on his personal Twitter account – often sharing conspiracy theories and getting into public spats on the social media platform.

    Musk overhauled the site after acquiring it for $44 billion in late October, then followed with mass layoffs, disputes over millions of dollars allegedly owed in severance and Musk’s note to employees that remaining at the company would mean “working long hours at high intensity.” He wrote: “Only exceptional performance will constitute a passing grade.”

    The upheaval prompted organizations, including the Anti-Defamation League, Free Press and GLAAD, to pressure brands to rethink advertising on Twitter.

    The groups pointed to the mass layoffs as a key factor in their thinking, citing fears that Musk’s cuts would make Twitter’s election-integrity policies effectively unenforceable, even if they technically remain active.

    Musk also began overseeing controversial policy changes which led to frequent service disruptions at Twitter and upended his own reputation in the process.

    In June, Musk named Linda Yaccarino, a former NBCUniversal marketing executive, CEO of the company.

    She commented on the name change on Twitter Sunday afternoon: “It’s an exceptionally rare thing – in life or in business – that you get a second chance to make another big impression. Twitter made one massive impression and changed the way we communicate. Now, X will go further, transforming the global town square.”

    As the new venture begins, it faces challenges. Musk recently disclosed that the platform still has a negative cash flow due to a 50% drop in advertising revenue and heavy debt loads.

    Criticizing the exit, or pause, of such Twitter advertisers as General Mills

    (GIS)
    , Macy’s

    (M)
    and some car companies that compete with Tesla, Musk has called himself a “free speech absolutist” and said he wanted to buy Twitter to bolster users’ ability to speak freely on the platform.

    Musk explained his approach to free speech by saying: “Is someone you don’t like allowed to say something you don’t like? And if that is the case, then we have free speech.”

    He added that Twitter would “be very reluctant to delete things” and that the platform would aim to allow all legal speech. Many users have worried that could mean a rise in hate speech.

    Meanwhile, the initial frenzy around rival Threads appears to have come back to earth, especially as it has been plagued with spam and lacks several user-friendly features Twitter, or, now X, offers.

    Adam Mosseri, who is overseeing the Threads launch for Meta, has hinted at plans to add features such as a desktop version of the app, a feed of only accounts a user follows and an edit button.

    Its ability to draw advertising support is, as yet, unproven.

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