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  • Fixing Social Security involves hard choices | CNN Politics

    Fixing Social Security involves hard choices | CNN Politics



    CNN
     — 

    There’s a reason why politicians have long shied away from addressing Social Security’s massive financial problems. The commonly proposed solutions involve cutting benefits or raising taxes, which would spark an outcry from a range of powerful constituents, including senior citizens and the business community.

    The situation, however, is only growing more critical. The combined Social Security trust funds are projected to run dry in 2034, according to the latest annual report from the entitlement program’s trustees that was released last week. At that time, the funds’ reserves will be depleted, and the program’s continuing income will only cover 80% of benefits owed.

    The estimate is one year earlier than the trustees projected last year.

    About 66 million Americans received Social Security benefits in 2022. It’s a vital lifeline for many of them. Some 42% of elderly women and 37% of elderly men rely on the monthly payments for at least half their income, according to the Social Security Administration.

    Though congressional Republicans’ drive to cut spending amid debt ceiling negotiations this year has prompted renewed interest in the entitlement’s finances, little is likely to happen, experts say. The insolvency date is still too far in the future.

    The last time Congress enacted a major overhaul, in 1983, Social Security was only months away from being able to pay full benefits. At that time, Democratic lawmakers who controlled the House agreed with Senate Republicans and then-GOP President Ronald Reagan to increase payroll taxes and gradually raise the full retirement age from 65 to 67, among other reforms.

    While President Joe Biden has promised to strengthen Social Security and defend it from any cuts by Republicans, he has yet to lay out a concrete vision for protecting the program. It was not included in his annual budget proposal this year, though he did suggest a financial fix for Medicare, which is facing its own solvency issues.

    Asked about the president’s plan, the White House said that the budget “clearly states his principles for strengthening Social Security.”

    “He looks forward to working with Congress to responsibly strengthen Social Security by ensuring that high-income individuals pay their fair share, without increasing taxes on anyone making less than $400,000,” said Robyn Patterson, assistant press secretary at the White House.

    A multitude of proposals have been floated over the years to address Social Security’s shortfall, many of which have multiple measures.

    Several options focus on saving the entitlement program money, though left-leaning advocates and senior citizen groups are quick to point out that these moves are actually benefit cuts that they would strenuously oppose.

    One common proposal is raising the retirement age. Currently, Americans can start collecting Social Security benefits at 62, though doing so would reduce their lifetime payments by as much as 30%.

    The full retirement age, which had been 65 for much of the program’s existence, is slowly rising to 67 for Americans born in 1960 or later.

    Some policymakers advocate for raising the full retirement age to 70 for future retirees, bringing it more in line with changes in life expectancy. That would mean those retiring earlier than that would get smaller monthly checks than under current law.

    Doing so could wipe out about a third of the Social Security trust fund’s 75-year deficit.

    Last year, the conservative Republican Study Committee released a budget plan that called for raising the full retirement age for future retirees at a rate of three months per year until it is increased to 70 for those born in 1978. It would then link the retirement age to future increases in life expectancy, as well as adjust the number of working years included in benefit calculations to 40 years, up from 35 years.

    Other options include reducing benefits for higher-income Americans, which was also included in the Republican Study Committee’s budget plan.

    New retirees’ Social Security benefits are one-third higher today than they were for folks who retired 20 years ago, even after accounting for inflation, according to Andrew Biggs, senior fellow at the right-leaning American Enterprise Institute. Plus, the maximum Social Security benefit in the US is two to three times higher than the maximum retirement benefit in Canada, the United Kingdom, Australia and New Zealand.

    Biggs supports placing a cap on the maximum benefit that the highest-earning retirees can receive. The maximum benefit this year is about $43,000 and will rise to $59,000 by 2050, he said. Though such a cap would only solve about 10% to 15% of the long-term solvency gap, Biggs argues it’s one step, and it only affects those who he says don’t depend on the benefits.

    “We’re going way, way beyond a pure safety net program,” Biggs said at a recent webinar hosted by the Committee for a Responsible Federal Budget, a government watchdog group. “Here we’re looking at a retirement program for middle income and upper income people.”

    Other suggestions that have been floated include changing the formulas that determine the benefits Americans get upon retirement or the annual cost-of-living adjustment retirees receive to slow the growth of payments.

    The main way to bring more money into the Social Security system is to increase the amount of payroll taxes collected.

    A proposal popular among Democrats and left-leaning experts is to lift the wage cap so that higher-income earners have to shell out more in payroll taxes.

    The Social Security tax rate of 6.2% is levied on both employers and employees, for a total rate of 12.4%. However, in 2023, it’s only applied to annual wages of up to $160,200. (By contrast, Medicare’s 2.9% total payroll tax rate is applied to all wages, and higher-income Americans are subject to an additional 0.9% Medicare tax.)

    When payroll taxes for Social Security were first collected in 1937, about 92% of earnings from jobs covered by the program were subject to the payroll tax, according to the Congressional Budget Office. By 2020, that figure had fallen to about 83% as income inequality has increased.

    Several congressional Democrats have floated proposals to raise the amount of wages subject to the payroll tax. Rep. John Larson of Connecticut wants to apply the payroll tax to wages above $400,000, which he says would extend the program’s solvency by nine years.

    Vermont Sen. Bernie Sanders, an independent, and Massachusetts Sen. Elizabeth Warren, a Democrat, introduced a bill earlier this year that would make multiple changes to Social Security, including subjecting all income above $250,000 to the payroll tax and applying it to investment and business income. They say their reforms would extend the entitlement’s solvency for 75 years.

    But changing the wage cap could also alter the fundamental design of Social Security, in which retirees’ benefits are tied to the amount of taxes they paid into the system while working.

    For instance, the proposal from Sanders and Warren would not credit the additional taxed earnings toward benefits. That would increase the beneficial impact on solvency but would also raise resistance among some advocates who believe the link between taxes and benefits should be maintained.

    Another option is raising the payroll tax rate. Increasing it to a total of 16% would just about assure 75 years of solvency, said Marc Goldwein, senior policy director for the Committee for a Responsible Federal Budget.

    Most lawmakers, however, would not find that type of tax hike very palatable, particularly not Republicans who control the House.

    While experts disagree on the best way to address Social Security’s shortfall, one thing they are generally united on is that waiting will only result in having to employ harsher solutions. But that isn’t spurring elected officials to action.

    “Nobody’s acting as if that’s something they’ve got to take seriously,” Biggs said. “So I’ll just be honest and say I’m worried about how this thing plays out.”

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  • Laid-off Twitter Africa team ‘ghosted’ without severance pay or benefits, former employees say | CNN Business

    Laid-off Twitter Africa team ‘ghosted’ without severance pay or benefits, former employees say | CNN Business


    Nairobi, Kenya
    CNN
     — 

    Former employees of Twitter Africa who were laid off as part of a global cost-cutting measure after Elon Musk’s acquisition have not received any severance pay more than seven months since leaving the company, several sources told CNN.

    In late May, the former employees, who were based in the Ghanaian capital Accra, accepted Twitter’s

    (TWTR)
    offer to pay them three months worth of severance, the cost of repatriating foreign staff and legal expenses incurred during negotiations with the company, but they have not received the money or any further communication, the sources said.

    “They literally ghosted us,” one former Twitter Africa employee told CNN.

    “Although Twitter has eventually settled former staff in other locations, Africa staff have still been left in the lurch despite us eventually agreeing to specific negotiated terms.”

    The former employees say they reluctantly agreed to the severance package without benefits, even though it was less than what colleagues elsewhere received.

    “Twitter was non-responsive until we agreed to the three months because we were all so stressed and exhausted and tired of the uncertainty, reluctant to take on the extra burdens of a court case so we felt we had no choice but to settle,” another former employee told CNN.

    The former employees spoke to CNN on condition of anonymity because they said they were asked to sign non-disclosure agreements as part of their exit terms.

    According to Carla Olympio, an attorney who is representing the former employees, the last communication from Twitter or its lawyers was in May, shortly after settlement was agreed.

    CNN reached out to Twitter for comment on the status of the severance package for the former employees in the Ghana office but received an automated response – a poop emoji. It’s unclear whether Twitter still has a media relations department.

    In March, Musk tweeted that Twitter would respond to all press inquiries with the poop emoji. He completed a deal to buy the social media platform in October.

    CNN also asked Ghana’s Ministry of Employment and Labor Relations for comment. A spokesperson said they are investigating the claims.

    Whether Ghanaian authorities can compel Twitter to comply with the settlement is uncertain. The former employees and their attorney say the offer was never finalized.

    The dozen or so team members were laid off just four days after the social network opened a physical office in Accra last November.

    Some of them said they had moved to Ghana from other African nations, and depended on their jobs at Twitter to support their legal status in the country.

    “Unfortunately, it appears that after having unethically implemented their terminations in violation of their own promises and Ghana’s laws, dragging the negotiation process out for over half a year, now that we have come to the point of almost settlement, there has been complete silence from them for several weeks,” Olympio said.

    Twitter and Musk face multiple lawsuits where plaintiffs are claiming the company has failed to pay former staffers what they are owed.

    Last week, a former US employee filed a proposed class action lawsuit claiming the company didn’t pay the full amount of severance benefits it promised last November prior to mass layoffs.

    The plaintiff said Twitter promised senior employees severance of six months of base pay plus one week for every year of service, in addition to other benefits. Instead, the plaintiff said they received a total of three months of pay, according to the lawsuit. In response to a request for comment on the lawsuit, Twitter sent CNN an automated poop emoji.

    In April, Musk told the BBC more than 6,000 people had been laid off since he completed his acquisition of the company in late October.

    “We’re exploring our options with respect to causes of action against Twitter in various jurisdictions including Ghana,” Olympio told CNN.

    Twitter did not open negotiations with the African team until after CNN reported in November that they had been offered separation terms that differed from those offered to departing staff in Europe and North America.

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  • ‘It’s an especially bad time’: Tech layoffs are hitting ethics and safety teams | CNN Business

    ‘It’s an especially bad time’: Tech layoffs are hitting ethics and safety teams | CNN Business


    New York
    CNN
     — 

    In the wake of the 2016 presidential election, as online platforms began facing greater scrutiny for their impacts on users, elections and society, many tech firms started investing in safeguards.

    Big Tech companies brought on employees focused on election safety, misinformation and online extremism. Some also formed ethical AI teams and invested in oversight groups. These teams helped guide new safety features and policies. But over the past few months, large tech companies have slashed tens of thousands of jobs, and some of those same teams are seeing staff reductions.

    Twitter eliminated teams focused on security, public policy and human rights issues when Elon Musk took over last year. More recently, Twitch, a livestreaming platform owned by Amazon, laid off some employees focused on responsible AI and other trust and safety work, according to former employees and public social media posts. Microsoft cut a key team focused on ethical AI product development. And Facebook-parent Meta suggested that it might cut staff working in non-technical roles as part of its latest round of layoffs.

    Meta, according to CEO Mark Zuckerberg, hired “many leading experts in areas outside engineering.” Now, he said, the company will aim to return “to a more optimal ratio of engineers to other roles,” as part of cuts set to take place in the coming months.

    The wave of cuts has raised questions among some inside and outside the industry about Silicon Valley’s commitment to providing extensive guardrails and user protections at a time when content moderation and misinformation remain challenging problems to solve. Some point to Musk’s draconian cuts at Twitter as a pivot point for the industry.

    “Twitter making the first move provided cover for them,” said Katie Paul, director of the online safety research group the Tech Transparency Project. (Twitter, which also cut much of its public relations team, did not respond to a request for comment.)

    To complicate matters, these cuts come as tech giants are rapidly rolling out transformative new technologies like artificial intelligence and virtual reality — both of which have sparked concerns about their potential impacts on users.

    “They’re in a super, super tight race to the top for AI and I think they probably don’t want teams slowing them down,” said Jevin West, associate professor in the Information School at the University of Washington. But “it’s an especially bad time to be getting rid of these teams when we’re on the cusp of some pretty transformative, kind of scary technologies.”

    “If you had the ability to go back and place these teams at the advent of social media, we’d probably be a little bit better off,” West said. “We’re at a similar moment right now with generative AI and these chatbots.”

    When Musk laid off thousands of Twitter employees following his takeover last fall, it included staffers focused on everything from security and site reliability to public policy and human rights issues. Since then, former employees, including ex-head of site integrity Yoel Roth — not to mention users and outside experts — have expressed concerns that Twitter’s cuts could undermine its ability to handle content moderation.

    Months after Musk’s initial moves, some former employees at Twitch, another popular social platform, are now worried about the impacts recent layoffs there could have on its ability to combat hate speech and harassment and to address emerging concerns from AI.

    One former Twitch employee affected by the layoffs and who previously worked on safety issues said the company had recently boosted its outsourcing capacity for addressing reports of violative content.

    “With that outsourcing, I feel like they had this comfort level that they could cut some of the trust and safety team, but Twitch is very unique,” the former employee said. “It is truly live streaming, there is no post-production on uploads, so there is a ton of community engagement that needs to happen in real time.”

    Such outsourced teams, as well as automated technology that helps platforms enforce their rules, also aren’t as useful for proactive thinking about what a company’s safety policies should be.

    “You’re never going to stop having to be reactive to things, but we had started to really plan, move away from the reactive and really be much more proactive, and changing our policies out, making sure that they read better to our community,” the employee told CNN, citing efforts like the launch of Twitch’s online safety center and its Safety Advisory Council.

    Another former Twitch employee, who like the first spoke on condition of anonymity for fear of putting their severance at risk, told CNN that cutting back on responsible AI work, despite the fact that it wasn’t a direct revenue driver, could be bad for business in the long run.

    “Problems are going to come up, especially now that AI is becoming part of the mainstream conversation,” they said. “Safety, security and ethical issues are going to become more prevalent, so this is actually high time that companies should invest.”

    Twitch declined to comment for this story beyond its blog post announcing layoffs. In that post, Twitch noted that users rely on the company to “give you the tools you need to build your communities, stream your passions safely, and make money doing what you love” and that “we take this responsibility incredibly seriously.”

    Microsoft also raised some alarms earlier this month when it reportedly cut a key team focused on ethical AI product development as part of its mass layoffs. Former employees of the Microsoft team told The Verge that the Ethics and Society AI team was responsible for helping to translate the company’s responsible AI principles for employees developing products.

    In a statement to CNN, Microsoft said the team “played a key role” in developing its responsible AI policies and practices, adding that its efforts have been ongoing since 2017. The company stressed that even with the cuts, “we have hundreds of people working on these issues across the company, including net new, dedicated responsible AI teams that have since been established and grown significantly during this time.”

    Meta, maybe more than any other company, embodied the post-2016 shift toward greater safety measures and more thoughtful policies. It invested heavily in content moderation, public policy and an oversight board to weigh in on tricky content issues to address rising concerns about its platform.

    But Zuckerberg’s recent announcement that Meta will undergo a second round of layoffs is raising questions about the fate of some of that work. Zuckerberg hinted that non-technical roles would take a hit and said non-engineering experts help “build better products, but with many new teams it takes intentional focus to make sure our company remains primarily technologists.”

    Many of the cuts have yet to take place, meaning their impact, if any, may not be felt for months. And Zuckerberg said in his blog post announcing the layoffs that Meta “will make sure we continue to meet all our critical and legal obligations as we find ways to operate more efficiently.”

    Still, “if it’s claiming that they’re going to focus on technology, it would be great if they would be more transparent about what teams they are letting go of,” Paul said. “I suspect that there’s a lack of transparency, because it’s teams that deal with safety and security.”

    Meta declined to comment for this story or answer questions about the details of its cuts beyond pointing CNN to Zuckerberg’s blog post.

    Paul said Meta’s emphasis on technology won’t necessarily solve its ongoing issues. Research from the Tech Transparency Project last year found that Facebook’s technology created dozens of pages for terrorist groups like ISIS and Al Qaeda. According to the organization’s report, when a user listed a terrorist group on their profile or “checked in” to a terrorist group, a page for the group was automatically generated, although Facebook says it bans content from designated terrorist groups.

    “The technology that’s supposed to be removing this content is actually creating it,” Paul said.

    At the time the Tech Transparency Project report was published in September, Meta said in a comment that, “When these kinds of shell pages are auto-generated there is no owner or admin, and limited activity. As we said at the end of last year, we addressed an issue that auto-generated shell pages and we’re continuing to review.”

    In some cases, tech firms may feel emboldened to rethink investments in these teams by a lack of new laws. In the United States, lawmakers have imposed few new regulations, despite what West described as “a lot of political theater” in repeatedly calling out companies’ safety failures.

    Tech leaders may also be grappling with the fact that even as they built up their trust and safety teams in recent years, their reputation problems haven’t really abated.

    “All they keep getting is criticized,” said Katie Harbath, former director of public policy at Facebook who now runs tech consulting firm Anchor Change. “I’m not saying they should get a pat on the back … but there comes a point in time where I think Mark [Zuckerberg] and other CEOs are like, is this worth the investment?”

    While tech companies must balance their growth with the current economic conditions, Harbath said, “sometimes technologists think that they know the right things to do, they want to disrupt things, and aren’t always as open to hearing from outside voices who aren’t technologists.”

    “You need that right balance to make sure you’re not stifling innovation, but making sure that you’re aware of the implications of what it is that you’re building,” she said. “We won’t know until we see how things continue to operate moving forward, but my hope is that they at least continue to think about that.”

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  • Meta’s latest round of layoffs is underway | CNN Business

    Meta’s latest round of layoffs is underway | CNN Business


    New York
    CNN
     — 

    Facebook parent Meta on Wednesday began its latest round of layoffs focusing on technical workers, who are often thought of as more immune to job cuts in Silicon Valley.

    Meta spokesperson Nkechi Nneji confirmed to CNN that some previously announced layoffs were taking place Wednesday, and pointed to CEO Mark Zuckerberg’s March announcement that the company would cut another 10,000 employees in the coming months.

    Zuckerberg’s notice said that restructurings and layoffs in Meta’s tech groups would take place in April. Among those affected by Wednesday’s layoffs were members of the company’s sustainability, well-being, user experience, news feed and messaging teams, according to public LinkedIn posts.

    Meta reportedly told North American employees to work from home on Wednesday in anticipation of the layoffs. (CNN has not independently confirmed that.)

    Members of Meta’s recruiting team were notified of additional layoffs last month, and cuts to the company’s business groups are expected to take place in late May.

    The 10,000 job reductions mark the second recent round of significant job cuts at Meta. The company said in November that it was eliminating approximately 13% of its workforce, or 11,000 jobs, in the single largest round of cuts in its history.

    In September, Meta reported a headcount of 87,314, per a securities filing. With 11,000 job cuts announced in November and the 10,000 announced last month, Meta’s headcount will fall to around 66,000 — a total reduction of about 25%.

    Meta has said the layoffs are part of its “year of efficiency,” as the company attempts to engineer a turnaround following repeated revenue declines, heightened competition, concerns about user growth and big losses in its Reality Labs division amid its pivot to building the so-called metaverse. Zuckerberg has also taken responsibility for over-hiring earlier in the pandemic, when there was strong demand for the company’s products and online advertising, which dropped off somewhat once the world reopened.

    Zuckerberg said last month that, in some cases, it may take through the end of this year to complete its staff restructuring processes.

    “As I’ve talked about efficiency this year, I’ve said that part of our work will involve removing jobs — and that will be in service of both building a leaner, more technical company and improving our business performance to enable our long term vision,” Zuckerberg said in his March statement.

    Meta is set to report earnings for the first three months of 2023 next week, during which Wall Street analysts expect it to post its fourth straight quarterly decline in revenue and a more than 30% decline in profits. Still, Meta’s shareholders appear to have been reassured by Zuckerberg’s plans for efficiency — the company’s shares were up more than 70% year-to-date as of midday Wednesday.

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  • LinkedIn to cut 716 jobs and shut its China app amid ‘challenging’ economic climate | CNN Business

    LinkedIn to cut 716 jobs and shut its China app amid ‘challenging’ economic climate | CNN Business


    Hong Kong
    CNN
     — 

    LinkedIn, the world’s largest social media platform for professionals, is cutting 716 positions and shutting down its jobs app in mainland China, the California-based company announced.

    The decision was made amid shifts in customer behavior and slower revenue growth, CEO Ryan Roslansky said Monday in a letter to employees.

    “As we guide LinkedIn through this rapidly changing landscape, we are making changes to our Global Business Organization and our China strategy that will result in a reduction of roles for 716 employees,” he said.

    LinkedIn, owned by Microsoft

    (MSFT)
    , has joined a slew of US tech companies that have made significant job cuts this year. Meta announced in March an additional 10,000 layoffs on top of mass layoffs announced in 2022. Amazon also said during the same month it would eliminate 9,000 positions, on the heels of the 18,000 roles the company announced it was cutting in January.

    “As we plan for [the fiscal year of 2024], we’re expecting the macro environment to remain challenging,” Roslansky said. “We will continue to manage our expenses as we invest in strategic growth areas.”

    As part of the move, LinkedIn will phase out InCareer, its app for mainland China, by August 9.

    Roslansky cited “fierce competition” and “a challenging macroeconomic climate” as the reason for the shutdown.

    LinkedIn will retain some presence in China, including providing services for companies operating there to hire and train employees outside the country, according to a company spokesperson.

    LinkedIn is the last major Western social media app still operating in mainland China. Twitter, Facebook and Youtube have been banned in the country for more than a decade. Google left in early 2010.

    LinkedIn first entered China in 2014 by launching a localized version of its main app. But its moves to censor posts in the country, in accordance with Chinese laws, came under criticism.

    In March 2021, LinkedIn had to suspend signups in China to ensure it was “in compliance with local law.” A few months later, it replaced that app with InCareer, which was focused solely on job postings, with no social networking features such as sharing or commenting.

    The US social media site has faced tough competition in China. By 2021, it had more than 50 million members in the country, making it the company’s third biggest market after the United States and India. But it lagged behind local competitors such as Maimai.

    Maimai was launched in 2013 and dubbed the Chinese version of LinkedIn. In a few years it surpassed LinkedIn to become the most popular professional networking platform in the country, with 110 million verified members. A major feature that powered its success was that it allowed users to post anonymously in a chat forum.

    The operating environment in China has also become more challenging. Since Xi Jinping took power in 2012, he has tightened control over what can be said online and launched a series of crackdowns on the internet.

    “While we’ve found success in helping Chinese members find jobs and economic opportunity, we have not found that same level of success in the more social aspects of sharing and staying informed,” LinkedIn wrote in an October 2021 blog post. “We’re also facing a significantly more challenging operating environment and greater compliance requirements in China.”

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  • Vodafone plans 11,000 job cuts | CNN Business

    Vodafone plans 11,000 job cuts | CNN Business


    London
    CNN
     — 

    Vodafone said Tuesday it would cut 11,000 jobs over three years, as the telecom company unveiled a turnaround plan to revive its fortunes following years of poor performance.

    The job cuts would affect the firm’s UK headquarters and operations in other countries, Vodafone

    (VOD)
    added in a statement. Shares slid more than 4% in London.

    “Our performance has not been good enough,” CEO Margherita Della Valle said. “We will simplify our organization, cutting out complexity to regain our competitiveness.”

    Two decades ago, Vodafone was the world’s biggest mobile telecom group, having bought Germany’s Mannesmann in 2000 in the largest takeover in history. The deal was valued above $190 billion.

    But the company, which has businesses in 21 countries and partnership agreements with local operators in another 46 locations, has struggled to retain market share.

    Vodafone employs 104,000 people worldwide, according to its latest annual report. Apart from the United Kingdom, it is a major provider of mobile networks in Germany, Spain, Italy and parts of Africa.

    Della Valle, who was appointed to the role three weeks ago after almost 30 years with the company, said her priorities were “customers, simplicity and growth.”

    European telecoms companies have fared particularly poorly over the past decade, delivering lower returns to shareholders than in the United States, according to McKinsey.

    Within a challenging sector, Vodafone’s performance relative to peers had “worsened over time,” Della Valle said in a video posted to the company’s website.

    “Our performance relative to our major competitors in our largest markets has not been good enough, and we know that this is strongly connected to the experience of our customers not being good enough,” she added. Shares in Vodafone have fallen 28% over the past year.

    Under its turnaround plan, Vodafone would invest more in its customer experience and also direct more resources towards Vodafone Business, serving corporate clients, which was growing in nearly all the company’s European markets.

    The strategic overhaul comes as Vodafone’s results showed revenue for the year to March grew by just 0.3% to €45.7 billion ($49.8 billion). Adjusted earnings declined to €14.7 billion ($16 billion), below the company’s own guidance, because of high energy prices and a weak performance in Germany, its biggest market.

    Vodafone said it would generate free cash flow of around €3.3 billion ($3.6 billion) for this financial year, compared to €4.8 billion ($5.2 billion) for the year to end March.

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  • Meta’s business groups cut in latest round of layoffs | CNN Business

    Meta’s business groups cut in latest round of layoffs | CNN Business


    New York
    CNN
     — 

    Facebook-parent Meta on Wednesday began cutting employees in its business groups as part of a previously announced round of layoffs, according to social media posts from impacted workers.

    Meta employees in operations, project management, marketing, policy, communications and risk analytics announced on LinkedIn Wednesday morning that they had been laid off.

    The company declined to confirm the reductions were underway, but a Meta spokesperson pointed CNN to the March blog post from CEO Mark Zuckerberg announcing that the company would cut 10,000 employees this year, and that affected members of the business groups would be notified this month.

    Zuckerberg previously said the business groups would be the third and final major round of those layoffs. Laid off members of Meta’s technology and recruiting teams were notified in the past two months. Some smaller reductions may continue through the end of 2023, Zuckerberg said in March.

    The 10,000 job reductions mark the second significant wave of layoffs at Meta in recent months. The company said in November that it was eliminating approximately 13% of its workforce, or 11,000 jobs, in the single largest round of cuts in its history.

    In September, Meta reported a headcount of 87,314, per a securities filing. With the 11,000 job cuts announced in November and the 10,000 announced in March, Meta’s headcount will fall to around 66,000 — a total reduction of about 25% — assuming no additional hiring.

    Meta has said the layoffs are part of its “year of efficiency,” as the company attempts to recover from repeated revenue declines, heightened competition, concerns about user growth and big losses in its Reality Labs division amid its pivot to building the so-called metaverse. Zuckerberg has also taken responsibility for over-hiring earlier in the pandemic, when there was strong demand for the company’s products and online advertising, which dropped off somewhat once the world reopened.

    The turnaround strategy is showing early signs of success. Meta’s stock jumped last month after the company posted a 3% year-over-year revenue increase for the first three months of 2023, reversing a trend of three consecutive quarters of revenue declines. Still, profits declined by nearly a quarter compared to the same period in the prior year, and price per advertisement — an indicator of the health of the company’s core digital ad business — also decreased by 17% from the year prior.

    Zuckerberg said on an earnings call with analysts last month that when Meta started its “efficiency work” late last year, “our business wasn’t performing as well as I wanted, but now we’re increasingly doing this work from a position of strength.”

    But left in its wake are the thousands of employees affected by layoffs.

    “Finding work you care about and believe in and the right people to be in the trenches with is an incredible dream; it also makes moments like this incredibly difficult,” one employee affected by Wednesday’s layoffs said in a LinkedIn post. The employee called the cuts a “shock to the system.”

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  • Job site ZipRecruiter cutting 20% of its staff | CNN Business

    Job site ZipRecruiter cutting 20% of its staff | CNN Business


    New York
    CNN
     — 

    Fewer employers looking for workers means 270 employees at job search site ZipRecruiter will soon be out of a job.

    The company is cutting 20% of its staff by the end of this month, the company disclosed in a filing late Wednesday.

    “This action was taken in response to current market conditions and after reducing other discretionary expenses, with a view toward driving long-term efficiency,” according to the filing.

    The company had previously said it is experiencing a “typical softness in jobs posting” in January, but sounded other alarms about a slowing in the labor market. Its first quarter revenue fell 19% from a year earlier and it forecast that its revenue in the current quarter would be down nearly 30% from the second quarter of 2022.

    The job search site still projects adjusted earnings that are roughly the same for this year as last year, although it said to do so it would “respond to our environment quickly” by “increasing our focus on profitability during times of decreased demand from employers.”

    About half of the 270 employees losing their job are in the sales and customer support teams. The company will take a charge of between $7 million to $9 million to cover severance costs. It expects to still make the same level of profits, excluding special items such as severance, as in its earlier guidance.

    It also announced that CEO Ian Siegel agreed to a 30% cut in base salary, as of June 1. He has a base salary of $550,000, according to an earlier filing, but had total compensation last year of about twice that amount.

    Layoffs across the tech sector have become widespread in recent months. Amazon, one of the nation’s largest private-sector employers, has announced two rounds of job cuts this year totaling 27,000 positions, and Facebook holding company Meta has announced 21,000 job cuts since last fall. Alphabet, Microsoft and Salesforce — and especially Twitter — have all announced large job cuts.

    Outplacement firm Challenger, Gray & Christmas said Thursday there have been 137,000 layoffs in the sector in the first five months of the year, the most job cuts in the sector since there were 168,000 in all of 2001, the year after the dot.com bubble burst.

    Despite all the job cuts in technology and also in media, US employers overall are still hiring more people than they’re cutting.

    Private sector employment increased by 278,000 jobs in May, according to ADP’s monthly National Employment Report released Thursday, much stronger than the 170,000 forecast by economists. Economists are also forecasting a gain of 190,000 jobs for May when the Labor Department issues its monthly jobs report Friday. The April jobs report also came in much stronger than expected, as employers added 253,000 jobs.

    Still, hiring is at a slower pace than a year ago, when employers added 445,000 jobs a month, on average, in the first half of 2022. The Labor Department’s count of job openings, while up 3% in April compared to March, is down 14% from a year earlier — though that still means there are 1.8 jobs available for every job seeker.

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  • Chinese tech giant Alibaba announces new chairman and CEO succession plan in major shakeup | CNN Business

    Chinese tech giant Alibaba announces new chairman and CEO succession plan in major shakeup | CNN Business


    Hong Kong
    CNN
     — 

    Joseph Tsai, executive vice chairman and cofounder of Alibaba Group, will succeed Daniel Zhang as chairman, according to an announcement by the Chinese tech giant on Tuesday.

    This is Alibaba’s second succession in just a few years after founder Jack Ma stepped away in 2019.

    Eddie Wu, chairman of Alibaba’s e-commerce platform Taobao and Tmall Group, will succeed Zhang as chief executive officer and replace him on the company’s board of directors. Both appointments will take effect on September 10, 2023, the company said.

    Following the transition, Zhang will continue to serve as the chairman and CEO of Alibaba’s cloud unit.

    “This is the right time for me to make a transition, given the importance of Alibaba Cloud Intelligence Group as it progresses towards a full spin-off,” Zhang said in the announcement.

    He added that the emergence of generative AI has opened up “exciting new opportunities” for the company’s cloud business.

    Wu, also a cofounder of Alibaba, served as the technology director at the company’s inception in 1999.

    “I am grateful for the trust of the Alibaba Group board of directors and am honored to succeed Daniel as Alibaba’s CEO,” he said.

    “While our current transformation brings in a new corporate organizational and governance structure, Alibaba’s mission remains unchanged.”

    The succession comes just a few months after the internet giant announced its biggest restructuring in its 24-year history.

    The company would split into six separate units, including cloud, e-commerce, logistics, media and entertainment, according to a company statement in March. Each unit would be overseen by its own CEO and board directors, and most of them can pursue separate listings or fundraisings.

    Zhang was appointed by Alibaba as CEO in May 2015, eight years after he joined the company. On September 10, 2019, he replaced Jack Ma as the executive chairman, as Ma retired on his birthday and the 20th anniversary of the company as he had promised.

    Alibaba is China’s largest e-commerce company, boasting more than 900 million active users annually on its Taobao and Tmall platforms. It also operates the country’s biggest cloud computing and digital payment platforms.

    But the company, along with its co-founder Ma, has been at the center of a sweeping crackdown by Beijing in recent years.

    After Ma criticized Chinese financial regulators in a public speech in late 2020, Beijing called off the blockbuster IPO of Ant Group, the affiliate of Alibaba that owns Alipay, at the last minute. The cancellation marked the start of a regulatory onslaught against the country’s internet industry and the private sector, during which Beijing imposed a record fine of $2.8 billion on Alibaba Group for violating antitrust rules.

    Since then, Ma had largely disappeared from public view and retreated further from his companies. He has reportedly spent more time overseas, including in Hong Kong and Japan, home to his friend and Alibaba investor, SoftBank CEO Masa Son.

    But in March, he made a surprising public appearance in mainland China, days before Alibaba announced its major restructuring plan. His return was a symbolic move and probably a “planned media event” by Beijing intended to appease private sector fears, according to analysts.

    Since then, Ma has shown up in public more frequently, with a more visible focus on researching and teaching. In April, the University of Hong Kong announced that Ma would join its business school for the next three years.

    Last week, Ma gave his first lecture as a visiting professor to the University of Tokyo, according to a statement from the university.

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  • First on CNN: Senators press Google, Meta and Twitter on whether their layoffs could imperil 2024 election | CNN Business

    First on CNN: Senators press Google, Meta and Twitter on whether their layoffs could imperil 2024 election | CNN Business



    CNN
     — 

    Three US senators are pressing Facebook-parent Meta, Google-parent Alphabet and Twitter about whether their layoffs may have hindered the companies’ ability to fight the spread of misinformation ahead of the 2024 elections.

    In a letter to the companies dated Tuesday, the lawmakers warned that reported staff cuts to content moderation and other teams could make it harder for the companies to fulfill their commitments to election integrity.

    “This is particularly troubling given the emerging use of artificial intelligence to mislead voters,” wrote Minnesota Democratic Sen. Amy Klobuchar, Vermont Democratic Sen. Peter Welch and Illinois Democratic Sen. Dick Durbin, according to a copy of the letter reviewed by CNN.

    Since purchasing Twitter in October, Elon Musk has slashed headcount by more than 80%, in some cases eliminating entire teams.

    Alphabet announced plans to cut roughly 12,000 workers across product areas and regions earlier this year. And Meta has previously said it would eliminate about 21,000 jobs over two rounds of layoffs, hitting across teams devoted to policy, user experience and well-being, among others.

    “We remain focused on advancing our industry-leading integrity efforts and continue to invest in teams and technologies to protect our community – including our efforts to prepare for elections around the world,” Andy Stone, a spokesperson for Meta, said in a statement to CNN about the letter.

    Alphabet and Twitter did not immediately respond to a request for comment.

    The pullback at those companies has coincided with a broader industry retrenchment in the face of economic headwinds. Peers such as Microsoft and Amazon have also trimmed their workforces, while others have announced hiring freezes.

    But the social media companies are coming under greater scrutiny now in part due to their role facilitating the US electoral process.

    Tuesday’s letter asked Meta CEO Mark Zuckerberg, Alphabet CEO Sundar Pichai and Twitter CEO Linda Yaccarino how each company is preparing for the 2024 elections and for mis- and disinformation surrounding the campaigns.

    To illustrate their concerns, the lawmakers pointed to recent changes at Alphabet-owned YouTube to allow the sharing of false claims that the 2020 presidential election was stolen, along with what they described as content moderation “challenges” at Twitter since the layoffs.

    The letter, which seeks responses by July 10, also asked whether the companies may hire more content moderation employees or contractors ahead of the election, and how the platforms may be specifically preparing for the rise of AI-generated deepfakes in politics.

    Already, candidates such as Florida Gov. Ron DeSantis appear to have used fake, AI-generated images to attack their opponents, raising questions about the risks that artificial intelligence could pose for democracy.

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  • Dylan Mulvaney says Bud Light’s backlash response was ‘worse than not hiring a trans person at all’ | CNN Business

    Dylan Mulvaney says Bud Light’s backlash response was ‘worse than not hiring a trans person at all’ | CNN Business


    New York
    CNN
     — 

    Dylan Mulvaney on Thursday broke her silence about the fallout that occurred after the trans influencer made two Instagram posts sponsored by Bud Light earlier this year.

    Bud Light’s sponsorship of an April 1 Instagram post by Mulvaney set off a firestorm of anti-trans backlash and calls for a boycott. Mulvaney herself also faced a wave of hate and violent threats.

    Now, in a video posted to Instagram Thursday, Mulvaney is calling on Bud Light and other companies not only to work with trans and other queer influencers, but to support them through the process, even as trans rights are under fire across the country and corporations face anti-LGBTQ+ campaigns.

    Mulvaney said she has “been scared to leave my house, and I have been ridiculed in public, I have been followed,” and she criticized Bud Light for not standing by her and the partnership. She said the company never reached out to her in the wake of the backlash.

    “For a company to hire a trans person and then not publicly stand by them is worse in my opinion than not hiring a trans person at all because it gives customers permission to be as transphobic and hateful as they want,” Mulvaney said. “And the hate doesn’t end with me, it has serious and grave consequences for the rest of our community.”

    When the backlash ignited in April, Bud Light first responded with a straightforward explanation of its relationship with social media influencers like Mulvaney. But later it released a vague statement from the CEO that failed to offer support for Mulvaney or the trans community. Bud Light sales dropped in the ensuing weeks, the company lost its top rating from a major LGBTQ+ nonprofit and it placed two marketing executives on leave.

    The controversy over the sponsored posts came as trans rights are under attack. Over 400 anti-LGBTQ+ bills were introduced in state legislatures this year through April 3, according to American Civil Liberties Union, including ones restricting access to gender-affirming care for trans youth. Generally, transgender people are more than four times as likely to be victims of violent crime than cisgender people, according to a study from the UCLA School of Law.

    The Bud Light backlash also coincided with anti-LGBTQ+ campaigns against other big brands, including Target.

    Mulvaney’s statement followed a Wednesday appearance by Brendan Whitworth, CEO of Bud Light owner Anheuser-Busch, on CBS Mornings, in which he repeated the company’s recent statements about wanting to “focus on what we do best, which is brewing great beer for everyone,” and did not directly answer a question about whether the campaign was a mistake.

    “I think the conversation surrounding Bud Light has moved away from beer, and the conversation has become divisive, and Bud Light really does not belong there, Bud Light should be about bringing people together,” Whitworth said.

    In her video, Mulvaney appeared to address that sentiment, saying, “supporting trans people, it shouldn’t be political.”

    “There should be nothing controversial or divisive about working with us, and I know it’s possible because I’ve worked with some fantastic companies who care,” Mulvaney said. “But caring about the LGBTQ+ community requires a lot more than just a donation somewhere during Pride month.”

    She added: “We’re customers, too, I know a lot of trans and queer people who love beer.”

    In a statement responding to Mulvaney’s video, an Anheuser-Busch spokesperson told CNN on Thursday that, “we remain committed to the programs and partnerships we have forged over decades with organizations across a number of communities, including those in the LGBTQ+ community. The privacy and safety of our employees and our partners is always our top priority. As we move forward, we will focus on what we do best — brewing great beer for everyone and earning our place in moments that matter to our consumers.”

    –CNN’s Danielle Wiener-Bronner contributed to this report.

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  • Google workers in London stage walkout over job cuts | CNN Business

    Google workers in London stage walkout over job cuts | CNN Business



    Reuters
     — 

    Hundreds of Google employees staged a walkout at the company’s London offices on Tuesday, following a dispute over layoffs.

    In January, Google’s parent company Alphabet announced it was laying off 12,000 employees worldwide, equivalent to 6% of its global workforce.

    The move came amid a wave of job cuts across corporate America, particularly in the tech sector, which has so far seen companies shed more than 290,000 workers since the start of the year, according to tracking site Layoffs.fyi.

    Trade union Unite, which counts hundreds of Google’s UK employees among its members, said the company had ignored concerns put forward by employees.

    “Our members are clear: Google needs to listen to its own advice of not being evil,” said Unite regional officer Matt Whaley.

    “They and Unite will not back down until Google allows workers full union representation, engages properly with the consultation process and treats its staff with the respect and dignity they deserve.”

    A Google employee attending the protest, who asked not to be named for fear of retaliation, told Reuters that talks between employees and management had been “extremely frustrating.”

    “It has been difficult for those involved. We have a redundancy process for a reason, so that employees can make their voice heard,” they said. “But it feels as if our concerns have fallen on deaf ears.”

    Google’s senior management has been engaged in redundancy talks in many parts of Europe, in line with local employment laws.

    Last month, workers at the company’s Zurich office in Switzerland staged a similar walkout, with employee representatives claiming Google had rejected their proposals to reduce job cuts.

    “As we said on January 20, we’ve made the difficult decision to reduce our workforce by approximately 12,000 roles globally. We know this is a very challenging time for our employees,” a Google spokesperson said.

    “In the UK, we have been constructively engaging and listening to our employees through numerous meetings, and are working hard to bring them clarity and share updates as soon as we can in adherence with all UK processes and legal requirements.”

    Google employs more than 5,000 people in the United Kingdom.

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  • AI is already linked to layoffs in the industry that created it | CNN Business

    AI is already linked to layoffs in the industry that created it | CNN Business



    CNN
     — 

    Many have raised alarms about the potential for artificial intelligence to displace jobs in the years ahead, but it’s already causing upheaval in one industry where workers once seemed invincible: tech.

    A small but growing number of tech firms have cited AI as a reason for laying off workers and rethinking new hires in recent months, as Silicon Valley races to adapt to rapid advances in the technology being developed in its own backyard.

    Chegg, an education technology company, disclosed in a regulatory filing last month that it was cutting 4% of its workforce, or about 80 employees, “to better position the Company to execute against its AI strategy and to create long-term, sustainable value for its students and investors.”

    IBM CEO Arvind Krishna said in an interview with Bloomberg in May that the company expects to pause hiring for roles it thinks could be replaced with AI in the coming years. (In a subsequent interview with Barrons, however, Krishna said that he felt his earlier comments were taken out of context and stressed that “AI is going to create more jobs than it takes away.”)

    And in late April, file-storage service Dropbox said that it was cutting about 16% of its workforce, or about 500 people, also citing AI.

    In its most-recent layoffs report, outplacement firm Challenger, Gray & Christmas said 3,900 people were laid off in May due to AI, marking its first time breaking out job cuts based on that factor. All of those cuts occurred in the tech sector, according to the firm.

    With these moves, Silicon Valley may not only be leading the charge in developing AI but also offering an early glimpse into how businesses may adapt to those tools. Rather than render entire skill sets obsolete overnight, as some might fear, the more immediate impact of a new crop of AI tools appears to be forcing companies to shift resources to better take advantage of the technology — and placing a premium on workers with AI expertise.

    “Over the last few months, AI has captured the world’s collective imagination, expanding the potential market for our next generation of AI-powered products more rapidly than any of us could have anticipated,” Dropbox CEO Drew Houston wrote in a note to staff announcing the job cuts. “Our next stage of growth requires a different mix of skill sets, particularly in AI and early-stage product development.”

    In response to a request for comment on how its realignment around AI is playing out, Dropbox directed CNN to its careers page, where it is currently hiring for multiple roles focused on “New AI Initiatives.”

    Dan Wang, a professor at Columbia Business School, told CNN that AI “will cause organizations to restructure,” but also doesn’t see it playing out as machines replacing humans just yet.

    “AI, as far as I see it, doesn’t necessarily replace humans, but rather enhances the work of humans,” Wang said. “I think that the kind of competition that we all should be thinking more about is that human specialists will be replaced by human specialists who can take advantage of AI tools.”

    The AI-driven tech layoffs come amid broader cuts in the industry. Many tech companies have been readjusting to an uncertain economic environment and waning levels of demand for digital services more than three years into the pandemic.

    Some 212,294 workers in the tech industry have been laid off in 2023 alone, according to data tracked by Layoffs.fyi, already surpassing the 164,709 recorded in 2022.

    But in the shadow of those mass layoffs, the tech industry has also been gripped by an AI fervor and invested heavily in AI talent and tech.

    In January, just days after Microsoft announced plans to lay off 10,000 employees as part of broader cost-cutting measures, the company also confirmed it was making a “multibillion dollar” investment into OpenAI, the company behind ChatGPT. And in March, in the same letter to staff Mark Zuckerberg used to announce plans to lay off another 10,000 workers (after cutting 11,000 positions last November), the Meta CEO also outlined plans for investing heavily in AI.

    Even software engineers in Silicon Valley who once seemed uniquely in demand now appear to be at risk of losing their jobs, or losing out on salary gains to those with more AI expertise.

    Roger Lee, a startup founder who has been tracking tech industry layoffs via his website Layoffs.fyi, also runs Comprehensive.io, which examines job listings and compensation data across some 3,000 tech companies.

    Lee told CNN that a recent analysis of data from Comprehensive.io shows the average salary for a senior software engineer specializing in artificial intelligence or machine learning is 12% higher than for those who don’t specialize in that area, a data point he dubs “the AI premium.” The average salary for a senior software engineer specializing in AI or machine learning has also increased by some 4% since the beginning of the year, whereas the average salary for senior software engineers as a whole has stayed flat, he said.

    Lee noted Dropbox as an example of a company offering notably high pay for AI roles, citing a base salary listing of $276,300 to $373,800 for a Principal Machine Learning Engineer role. (By comparison, Comprehensive.io’s data puts the current average salary for a senior software engineer at $171,895.)

    Those looking to thrive in the tech industry and beyond may need to brush up on their AI skills.

    Wang, the professor at Columbia Business School, told CNN that starting this past spring semester, he began requiring his students to familiarize themselves with the new crop of generative AI tools on the market. “That type of exposure I think is absolutely critical for setting themselves up for success and once they graduate,” Wang said.

    It’s not that everyone needs to become AI specialists, Wang added, but rather that workers should know how to use AI tools to become more efficient at whatever they’re doing.

    “That’s where the kind of a battleground for talent is really shifting,” Wang said, “as differentiation in terms of talent comes from creative and effective ways to integrate AI into daily tasks.”

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