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Tag: hotel management

  • Luxury Hospitality + Smart Lighting: SAVE Electronics Elevates Guest Experiences With AI-Driven Brilliance

    Luxury Hospitality + Smart Lighting: SAVE Electronics Elevates Guest Experiences With AI-Driven Brilliance

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    As one of the few national Hospitality Technology Integrators (HTIs) for Lutron, SAVE Electronics is helping redefine luxury hospitality with AI-integrated, precision-engineered lighting control solutions that enhance ambiance and reduce operational costs. By harnessing advanced AI analytics alongside precision lighting, SAVE Electronics delivers transformative solutions that meet the demands of the most discerning guests.

    Luxury hospitality brands are increasingly turning to SAVE Electronics for lighting solutions that go beyond reliability—bringing the transformative power of AI to streamline operations and elevate the guest experience. With over 30 years of expertise in lighting, controls, and energy management, Matthew Caro, President of the Lighting Division, leads with a strategic vision that empowers properties to operate at peak efficiency. SAVE Electronics combines experience with AI-driven predictive analytics to craft sustainable, immersive environments that delight guests and drive value for hospitality leaders.

    Lighting Drives Revenue + Engagement 

    Strategic lighting design in hospitality has a powerful yet subtle influence on guests’ behavior and spending. Thoughtfully controlled lighting levels and color temperatures naturally guide guests to key Food and Beverage (F&B) areas, retail spaces, and event venues, driving engagement where it matters most. By creating a tailored atmosphere—bright lighting to encourage impulse buys and warm, ambient lighting to invite guests to linger—our designs elevate guest experiences and maximize revenue. “Our solutions establish a natural flow, drawing guests in, enhancing satisfaction, and driving revenue for our clients’ properties,” says Caro.

    Sustainability + Efficiency

    At SAVE Electronics, our solutions go far beyond standard lighting by using AI-driven analytics to interpret and predict energy needs, reducing costs while creating an ambiance tailored to guest presence and preferences. Our motto, “Let us automate while you operate,” reflects our commitment to streamlining operations so hotel staff can focus on delivering exceptional guest experiences. With predictive analytics, SAVE Electronics empowers hotel operators to optimize key guest areas, ensuring spaces are both visually captivating and efficient.

    Creating Social Media Buzz 

    Today’s luxury travelers crave more than comfort—they seek memorable, shareable experiences. Through expertly crafted spaces and quality lighting, SAVE Electronics helps hotels create photogenic, “Instagrammable” spots that reinforce brand visibility and encourage guests to capture and share their experiences instantly. “In a social media-driven world, every corner of a luxury hotel has the potential to expand the brand’s reach,” says Caro. “Lighting creates the kind of visual impact that inspires guests to share these memories with the world.”

    Quality and Reliability 

    SAVE Electronics is known for using only the highest-quality products that stand the test of time, delivering lighting solutions built to perform and endure. With Caro’s extensive experience at the helm, SAVE Electronics combines proven quality with AI innovation, offering hoteliers peace of mind and a strong return on investment.

    Luxury hotels and hospitality leaders ready to elevate guest experiences and maximize efficiency are invited to discover SAVE Electronics’ innovative solutions today at www.saveelectronics.com.

    Source: SAVE Electronics

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  • Historic Restoration of Fidelity Trust Building to Deliver Independent Hotel and Re-Energize Monument Square

    Historic Restoration of Fidelity Trust Building to Deliver Independent Hotel and Re-Energize Monument Square

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    Local Firms Plan Full Rehabilitation and Adaptive Reuse of Historic Portland Landmark

    Local developers plan to transform the former Fidelity Trust Building at 465 Congress Street into a historic hotel that captures the beauty and detail of its 1910 architecture. Fathom Companies, in partnership with SwingPoint Development, will lead the historic Portland landmark’s restoration, which will match the style and level of historic preservation of the award-winning Press Hotel, which it developed and operates. 

    “When we restore historic buildings, we revitalize neighborhoods and promote local businesses while protecting our environment,” said Jim Brady, president of Fathom Companies. “Our adaptive re-use from office to hotel will transform this historic landmark in a manner that reflects the culture of Portland’s downtown at the turn of the century. In addition to creating high-quality jobs, the Maine-owned and operated hotel will become a destination that attracts both locals and visitors, bringing revenue and energy to Portland’s historic Main Street.” 

    The former office building will become an upscale boutique hotel with a full-service restaurant, a historic speakeasy bar and approximately 92 rooms and suites on nine floors. It sits across the street from the Time and Temperature building. While the Fidelity Trust Building is currently vacant, it recently housed offices and a retail bank, and the structure is in very good condition. This allows for the full restoration of many historic features, including: 

    • The original bank lobby.
    • The basement vault with its original doors, which will be home to the speakeasy bar.
    • A beautiful internal central staircase bathed in natural light from a restored skylight. 

    Kevin Kraft, Portland’s director of planning and urban development, commented on the proposal. “Fathom Companies is recognized for its successful historic adaptive reuse projects, particularly the transformation of the Portland Press Herald building into the Press Hotel. Fathom’s plans for a new hotel at 465 Congress will breathe new life into a long-vacant historic building at one of Portland’s most prominent intersections, offering visitors opportunities to explore our exceptional businesses, restaurants, and cultural landmarks. This development has the opportunity to strengthen the vibrancy of Monument Square and Congress Street, enhancing key cultural institutions such as the Portland Museum of Art, the Maine Historical Society, the Wadsworth-Longfellow House, and the Maine College of Art and Design. Alongside the substantial residential development that is occurring in downtown and nearby areas, this hotel will bolster Portland’s economy and significantly contribute to the street life and 24/7 energy of the city’s downtown, reinforcing its role as a vital hub for the City, Region, and State.”

    The building opened in 1910 as Maine’s first skyscraper. The architect was G. Henri Desmond, who also designed the Portland Press Herald building (now the Press Hotel) and Portland High School, among other recognizable buildings in the area. In the late 1990s-early 2000s, the Libra Foundation brought the building back to life and created the adjacent Portland Public Market. As a Portland historic landmark and part of the Congress Street Historic District, federal and state historic tax credits will help support the building’s preservation. Fathom Companies anticipates a mid-2026 reopening as a hotel.

    About Fathom Companies

    Fathom Companies is a Portland, Maine-owned real estate development and hospitality management firm recognized for award-winning historic preservation. Jim Brady founded the firm in 2017 after receiving the 2015 Maine Preservation Honor Award for the Press Hotel, a historic adaptive reuse of the former Portland Press Herald building that created Portland’s first boutique hotel. Recognition ascended to the national level in 2020 with the American Institute of Architects Design Honor Award for Renovation & Adaptive for Reuse, also for the Press Hotel. Fathom employs approximately 250 associates across two divisions: hotel management and real estate, which includes investment, development, ground-up construction, historic renovations, and repositioning of hotel, office, residential, and mixed-use properties. To learn more about Fathom Companies, visit www.fathomcompanies.com and follow us on FacebookLinkedIn, and Instagram.

    Source: Fathom Companies

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  • Introducing the Weldon: Portland, Maine’s Newest Boutique Hotel

    Introducing the Weldon: Portland, Maine’s Newest Boutique Hotel

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    Joining the ApartHotel style of travel accommodations, the neighborhood centric Old Port property will open August 1, 2024

    The Weldon, a new boutique hotel with 13 fully appointed one-and two-bedroom suites located at 54 York Street in the Old Port (corner of York and Maple Streets) will open on August 1, 2024.  The property is part of a growing trend of ApartHotels – bookable like a hotel but designed with larger living spaces and separate rooms for sleeping, dining, and working, making them ideal for longer stays or for travelers who need a more comfortable and functional living space.

    The Weldon has been thoughtfully reimagined by local owners Chris DiMillo and Jay Hibbard, and is managed by the Portland-based hospitality development company, Fathom Companies, whose team also developed and oversees the iconic Press Hotel and the award-winning Canopy Portland Waterfront

    The 13 one-and two-bedroom suites have been handsomely stylized with comfortable mid-century modern furniture and feature apartment-like amenities such as fully-equipped and stocked kitchens with LG appliances and Hexclad kitchenware, full-size washer and dryer, and Sonos sound systems. Bedrooms feature luxury linens from Evangeline and Cuddledown. The building has co-working and private office spaces available to guests, a complete gym with state-of-the-art equipment from Gronk Fitness and Peloton, plus a bike room and extra storage space.

    Weldon Hotel owner Chris DiMillo said, “Travelers are continually charmed by our Old Port in Portland, particularly those who are frequent visitors or have family and friends living in Portland and come here several times a year and in all seasons. Our working waterfront, vibrant restaurant and bar scene, and small business retail shops in this historic downtown, plus the friendly sense of community is really encapsulated at The Weldon and how it feels to live here in Portland year-round. This unique property is coming to Portland at the right time to combine the best of hotel hospitality with apartment living in Maine: warm welcomes, design, dining and entertaining, space to work and workout, and love of what it means to live in Portland.”

    Brandon Hussey, VP of Hospitality Management at Fathom Companies said, “It’s our intention with The Weldon to maintain the things about our highly personal, thoughtful hospitality services that guests seek out and appreciate at our other hotels in Portland, while pairing it with modern technology and practical software applications that appeal to families and the work-remote traveler. Guests who want more amenities and services than what an individual short-term rental can offer and are seeking more space, low-fuss, high experience stays in Portland will find that here at The Weldon. Our advanced technology offers an efficient, contactless experience if desired, or it can act as a personal concierge for pre arrival planning. Our hospitality team is at a Weldon Hotel guests’ fingertips and with their local knowledge and connections, can arrange a variety of Portland experiences—from dinner reservations and wine sail cruises to concert tickets and family-friendly activities.”

    The Weldon nightly rates start from $399 this summer, and can be booked directly on www.theweldonhotel.com. Follow The Weldon on Instagram @theweldonhotel.

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    About Fathom Companies

    Fathom Companies is comprised of two main divisions: a hospitality management arm that focuses on operations, sales, marketing, revenue management, and accounting and a real estate investment and development arm concentrating on developing and providing consulting services for ground-up construction, historic renovations, and repositioning of hotel, office, residential, and mixed-use properties. Fathom continues to expand its hospitality portfolio through development, ownership and/or joint venture partnerships as well as third-party management agreements. To learn more about Fathom Companies, visit www.fathomcompanies.com. Follow on Facebook, LinkedIn, and Instagram.

    Source: Fathom Companies

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  • Fathom Companies Announces Newest Management Acquisition: The Brunswick Hotel in Brunswick, Maine

    Fathom Companies Announces Newest Management Acquisition: The Brunswick Hotel in Brunswick, Maine

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    The Gateway to Maine’s Midcoast, The Brunswick Hotel Will Begin a Renovation in 2025

    Portland-based hospitality company Fathom Companies announced today that effective immediately, it will take over the operations and management of The Brunswick Hotel in Brunswick, Maine. The company also oversees the management of the iconic Press Hotel, the award-winning Canopy Portland Waterfront and the new Weldon Hotel in Portland, Maine.

    Located in the heart of downtown Brunswick and adjacent to Bowdoin College, The Brunswick Hotel opened in June 2011. Considered the gateway to Maine’s Midcoast, the hotel is 30 minutes north of Portland and the Portland International Jetport. The town of Brunswick offers the quintessential Maine experience to explore as a destination itself or as travels bring guests on a coastal road trip. The culinary, shopping, theater arts and entertainment experiences in Brunswick are undergoing a rejuvenation, and the renovation and renewal of The Brunswick Hotel will be a welcomed addition. 

    Brandon Hussey, VP of Hospitality Management at Fathom Companies, said, “We are delighted to manage The Brunswick Hotel, and look forward to an exciting 2025 renovation plan of this property in Maine’s beautiful Midcoast region. The Brunswick Hotel and their restaurant, Noble Kitchen + Bar, has been an established and vibrant part of the community in this area and we see a lot of potential moving forward, starting with an investment in upgrading all of the 51 rooms and lobby reception area.” Hussey continued, “Our expertise in boutique hotels, F&B operations, branding and creating a unique guest experience — particularly with our existing successful portfolio in Maine — is a great match for this property and its team. We’re excited for the transformation ahead.”

    More information on The Brunswick Hotel can be found on thebrunswickhotel.com or @brunswickhotelmaine and @noblekitchenbar on social media. For more information on Fathom Companies, visit www.fathomcompanies.com.

    About Fathom Companies

    Fathom Companies is comprised of two main divisions: a hospitality management arm that focuses on operations, sales, marketing, revenue management, and accounting and a real estate investment and development arm concentrating on developing and providing consulting services for ground-up construction, historic renovations, and repositioning of hotel, office, residential, and mixed-use properties. Fathom continues to expand its hospitality portfolio through development, ownership and/or joint venture partnerships as well as third-party management agreements. To learn more about Fathom Companies, visit www.fathomcompanies.com. Follow on Facebook, LinkedIn, and Instagram.

    Source: Fathom Companies

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  • WrkSpot’s Innovative Hotel Management Platform Hits Milestone

    WrkSpot’s Innovative Hotel Management Platform Hits Milestone

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    With Fairfield Inn signing, WrkSpot now supports hotels from coast to coast, providing hotel owners, managers and staff with complete visibility and controls across all areas of operation.

    WrkSpot announced today the signing of the 100th customer with the company’s innovative hotel management platform. WrkSpot is a leading-edge hospitality technology company, providing hotels with a better way to manage and connect people, processes and properties. 

    The 100th customer, Fairfield Inn and Suites in Columbus, Ohio, decided to integrate the WrkSpot platform into their hotel operation for two key areas of support – HR management and panic & safety. “In prioritizing the safety of our employees and recognizing the need for a panic solution, the WrkSpot solution emerged as the most comprehensive and cost-effective choice,” says Alan Hardway, VP of Operations. “The Human Resource and Housekeeping modules will improve visibility and accountability, ultimately saving us both time and money.”

    Launched in 2017, WrkSpot has continued an exemplary rate of growth coming out of the pandemic, working with hotel properties in all industry segments across the US. The 100th property is a pivotal milestone in the company’s growth – which now supports hotels from coast to coast, both full and limited-service locations. The WrkSpot platform seamlessly integrates with multiple PM systems, allowing individual and multi-unit hotel owners, managers and staff complete visibility and extensive controls within all areas of hotel operations.   

    “We are so thrilled to have activated our 100th customer this past month,” says Brent McMahan, Head of Strategy & Growth at WrkSpot. “Hotels are seeing the value of our product and what makes WrkSpot different – the breadth of platform features and its customizable solutions. Many companies offer parts of what we do, but nobody else offers a complete solution.” 

    Key features of WrkSpot include multi-property visibility, activity monitoring for staff, tasks and performance, top-level controls for maintenance, cleaning and HR, budget and scheduling management, as well as panic solution software for end-to-end hotel safety.   

    About WrkSpot     

    Founded in 2017, WrkSpot is the developer of a revolutionary software suite for hotel portfolio management that integrates HRIS, operations management, and communication in a single app. By managing and engaging staff, controlling costs, streamlining operations, and improving compliance and safety, WrkSpot optimizes hotel operations. To learn more about WrkSpot, visit wrkspot.com.   

    Source: WrkSpot

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  • HotelRunner Introduces AI-Powered Review Center for Enhanced Reputation Management in the Travel and Hospitality Industry

    HotelRunner Introduces AI-Powered Review Center for Enhanced Reputation Management in the Travel and Hospitality Industry

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    HotelRunner, the leading travel and hospitality technologies platform, has launched HotelRunner Review Center, an innovative solution that will fundamentally change the way properties manage their online reputation and form the building blocks of technological transformation fueled by artificial intelligence.

    In the highly competitive world of hospitality, reputation management is more critical than ever. Guests rely heavily on reviews when making decisions and hold the power to drive a property’s successful reputation and exponential revenue growth.

    As a company that draws its strength from its agility, HotelRunner proudly delivers an innovative solution to its partners and the industry after extensive research and development by observing the latest trends and anticipating the future that will be shaped around them.

    HotelRunner Review Center is an advanced product that centralizes guest reviews, empowering properties to take control of their online reputation from a single user-friendly dashboard.

    Thanks to HotelRunner’s strategic partnerships and certified integrations with Booking.com, Expedia, and Airbnb, Review Center allows properties to view and reply to all their reviews in one place. The AI technology generates unique and personalized replies to guest reviews within seconds. This ensures that each review receives timely and tailored responses, leading to improved guest satisfaction, and a steady revenue stream. The product also helps overcome language barriers effortlessly with built-in Google Translate functionality, translating guest reviews into more than 133 languages instantly, and facilitating effective communication. Another great benefit is saving hoteliers valuable time and effort. They can save their favorite replies for future use, easily fine-tune the replies, and deliver customized messages to each guest. Last but not least, the Review Center provides comprehensive performance tracking. Since the product gathers all reviews in one dashboard, it offers properties a HotelRunner score across various categories, allowing properties to identify areas for improvement, monitor progress over time, and continuously enhance their service offerings.

    Yiğit Can Bacakoglu, Director of Engineering at HotelRunner, said, “The introduction of HotelRunner Review Center marks a pivotal moment in the fiercely competitive hospitality industry. Through its integrated AI assistance, properties can streamline the consolidation of their reviews, address guest feedback, and elevate guest satisfaction and loyalty. We take great pride in spearheading the deployment of this cutting-edge technology and will continue to enrich our platform with homegrown AI-based products.”

    Cihan Coskuntuncel, Director of Supply at HotelRunner, added, “Effective reputation management is the key to a lucrative sales strategy. We are delighted to unveil the HotelRunner Review Center, an AI-driven solution that empowers hoteliers to seize control over their online reputation. Equipped with advanced features and multilingual translation capabilities, Review Center ensures properties can promptly respond to reviews, enhance their online reputation, and never miss another reservation.”

    HotelRunner Review Center is now available to properties worldwide to take advantage of AI-powered reputation management. Click here to get detailed information about the HotelRunner Review Center.

    Source: HotelRunner

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  • HotelRunner Introduces the Sales-First, Unified Property Management System at No Additional Cost to Businesses

    HotelRunner Introduces the Sales-First, Unified Property Management System at No Additional Cost to Businesses

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    Press Release



    updated: Jun 17, 2021

    HotelRunner, the world’s leading travel technology platform, has taken a major step towards facilitating access to technology for all types of accommodation with the development of HotelRunner PMS (Property Management System): an innovation that will accelerate the digital transformation of the global tourism industry. 

    The new powerful HotelRunner PMS – which is fully integrated with all the products and services offered by HotelRunner as well as third-party applications – is designed to meet all the requirements of a hotelier, from daily operations to high-level needs and requests, for no additional cost.

    All features of the Property Management System have been developed with consideration for the sales and profitability of every aspect of an accommodation business, from the front desk and cashier operations, to housekeeping and guest relations.

    Aiming to digitalise the tourism and accommodation industries with a suite of dedicated products and services, HotelRunner is on its way to becoming the world’s leading one-stop-shop service provider, focused on increasing revenues of businesses of all size with its growing product range.

    Working with more than 41,000 properties; thousands of agencies, and partners from 193 countries, HotelRunner has been bringing partners together with cost-efficient and high-level technology for a decade. 

    Cihan Coşkuntuncel, Director of Supply Partnerships at HotelRunner, commented on the new member of the HotelRunner product family: “Businesses operating throughout the global tourism and accommodation industries continue to face unprecedented challenges. For HotelRunner, it was vital we remain committed and focused on investing in technology and innovation. As a result of years of planning, we are taking firm steps forward in offering an inclusive solution supported by high-level technology to all our partners, especially our properties. 

    “We have made significant progress on our ambition to deliver a solution to all the needs of our partners on a single platform at an affordable price. Our next goal is to introduce HotelRunner PMS to our network of over 41,000 properties and to complete their operational transformation without any additional costs. HotelRunner PMS is a perfect solution, especially for small and medium-sized properties looking to manage their operations effectively using a digital system.”

    Yiğit Can Bacakoğlu, Director of Technology at HotelRunner, said: “Having spent ten years providing our partners with world-leading tourism technology we have acquired unparalleled insight into the challenges and requirements of accommodation businesses of all size. Through this insight, and our own personal industry experience, we have been able to develop HotelRunner PMS: a user-friendly, all-inclusive, customizable, cost-effective, and intuitive Property Management System. We are proud to meet all the requirements of a property on our platform, which we currently support with numerous products and services.”

    Leading the digital transformation of the tourism industry with its strategic partnerships worldwide; innovative products and services, and industrial experience, HotelRunner aims to increase the sales and profitability of accommodation properties with the brand new and powerful next generation HotelRunner PMS, expanding its dealer network and increasing its registered the properties to 50,000 by the end of the year.

    HotelRunner PMS pre-launch

    HotelRunner PMS was pre-released to a limited audience of 1,200 properties from 32 countries. The success of this launch coupled with growing demand has seen this comprehensive Property Management System launched for global use. 

    About HotelRunner

    HotelRunner is a distribution platform and B2B network for accommodations and travel agencies to find, contract, connect and transact with each other online. HotelRunner has more than 41,000 accommodation partners and thousands of travel agency partners from 193 countries. HotelRunner is a Booking.com Premier Partner, Expedia Elite Connectivity Partner, Airbnb Software Partner, Agoda Innovative Supplier, Oracle Gold, Hotelbeds, and Google Hotel Ads Partner.

    Media Contact:

    Andrew Gogus
    media@hotelrunner.com

    Source: HotelRunner

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