ReportWire

Tag: hospitality technology

  • Marqii Launches First Party Reviews

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    Marqii’s First Party Reviews product allows hospitality brands to own their review collection, with branded forms that capture private guest feedback from multiple sources and centralize guest feedback analysis from all channels.


    New York, NY, November 6, 2025 (Newswire.com)
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    Marqii, the most complete discovery platform built specifically for hospitality businesses, today launched First Party Reviews, for hospitality businesses who want to take control of their guest feedback. With First Party Reviews, Marqii hospitality partners can proactively request feedback at every guest touchpoint – in-store, online, or via email – and get a complete picture of their review analytics across all channels.

    Marqii has the most review integrations for hospitality brands, incorporating 3rd party platforms, reservations sites, catering platforms, and listings publishers. Marketing and Customer Experience teams use Marqii First Party Reviews to create fully branded review forms that can be shared via URL link, QR code, or embedded directly into a website. Restaurants can collect authentic, private guest feedback on their terms and analyze everything alongside their public reviews in one place, using Marqii’s advanced AI review summaries, sentiment scores, and keyword analysis.

    Key Benefits:

    • Create custom review forms with branded logo, colors, and fonts

    • Includes required star rating and optional fields for detailed reviews

    • Share via URL link, downloadable QR code, or website embed code

    • Multi-location support with centralized monitoring

    • Preloaded, customizable “thank you” messages adapt automatically based on star rating

    • Analytics appear alongside public reviews in the Marqii Dashboard

    “Hospitality is always evolving, and of course that includes how our industry connects with guests, and review generation is the next focus,” said Avi Goren, Marqii Co-Founder and CEO. “First Party Reviews empowers our restaurant partners to engage with authentic reviews throughout the feedback journey. By making it effortless for guests to share their experiences, we’re helping businesses build stronger reputations and make better operational decisions based on direct guest feedback.”

    To learn more about Marqii’s suite of solutions that drive guest discovery, simplify SEO and GEO, and improve local search performance, visit marqii.com

    About Marqii

    Founded in 2017 by Avi Goren, Evan Perlmutter and Bryan Rutcofsky, Marqii is the most complete discovery platform built for hospitality businesses. With dozens of POS integrations and connections to up to 80 listings sites including Google, Yelp, Facebook, Bing, and Apple Maps, Marqii automates updates to listings, menus, and websites to help every location get discovered and chosen by more guests. Marqii Review Management gives multi-unit operators one place to track and respond to Yelp, Google, Facebook, OpenTable, GrubHub, Uber Eats, and ezCater reviews and never miss a chance to engage with guests, and AI review analysis features make it easy to take action on guest feedback. More than 15,000 hospitality businesses use Marqii to rank higher in search results, and be found and chosen by more guests.

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    Contact Information

    Kelsey Verdier
    VP of Marketing
    kelsey@marqii.com
    +1 503-867-0731

    Source: Marqii

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  • Tacodeli Doubles Organic Location Page Traffic With Marqii Host

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    By using Marqii Host to create SEO-optimized pages for each of their locations, Tacodeli drove more search traffic to their listings and doubled location page visits in less than one month.


    AUSTIN, Texas, August 19, 2025 (Newswire.com)
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    Marqii, the only discovery platform built specifically for hospitality businesses, announced its partnership with Tacodeli, a fast-growing Texas taquería known for its chef-driven approach and commitment to high-quality ingredients. Using Marqii Host, a custom, no-code solution, to rebuild their brand-wide location pages, Tacodeli more than doubled its location page traffic in less than one month.

    Host is a custom, no-code solution for multi-location restaurants who want to improve local search visibility and location page management. Host pages feature customized branding, an accessibility-first foundation, SEO-optimized schema markup and metadata, and location-specific hours and menus powered by Marqii’s real-time updates.

    Tacodeli is an Austin-established taquería founded in 1999 by Roberto Espinosa. Known for its commitment to quality, top-tier flavor and the freshest ingredients available, Tacodeli has grown to become a beloved restaurant in the Texas culinary landscape with 14 locations in Austin, Dallas, Plano and Houston. Rooted in Mexican authenticity, Tacodeli offers a unique menu of signature breakfast, lunch, and dinner offerings and award-winning salsas, prepared by hand every day.

    Prior to working with Marqii, Tacodeli’s location pages were generating fewer than 150 average daily visitors, and changes to location-specific hours or menus were manual and time consuming. In just one week after launching their new Host location pages, average daily visitors rose to more than 300, and Tacodeli’s daily search impressions rose from less than 2,500 to more than 6,000. Access the full Tacodeli case study here.

    “As a small company, we value expert partners who can help us punch above our weight,” said Jordin Lineback, Marketing Manager of Tacodeli. “Marqii has been instrumental in revitalizing our SEO and making sure our guests feel heard, and we know both we and our guests are better for it.”

    More than 75% of consumers visit a restaurant’s website before choosing to eat there.1 Additionally, web page schema markup, content, and metadata are increasingly important for performing well in AI-generated search results.2 Restaurant location pages that consistently dominate local search results not only require accurate menus and hours, but also accessibility, SEO-driven schema markup, and fast-loading, mobile-friendly layouts.

    “After 15 years building SEO solutions, I’ve seen that most platforms offer only incremental improvements,” said Carl Lane, VP of Product & R&D at Marqii. “Marqii Host is a monumental leap forward, solving one of the hospitality industry’s most persistent digital challenges with technology that creates immediate and measurable impact, leading to overnight traffic improvement and flawless website performance for operators.”

    To learn more about Marqii’s suite of solutions that drive guest discovery, simplify SEO and AI search optimization, and improve review ratings, visit marqii.com

    About Marqii

    Founded in 2017 by Avi Goren, Evan Perlmutter and Bryan Rutcofsky, Marqii is the most complete discovery platform built for hospitality businesses. With dozens of POS integrations and connections to more than 80 listings sites including Google, Yelp, Facebook, Bing, and Apple Maps, Marqii saves hospitality teams time by automating updates to their online menus, hours, location data, featured links, and more. Marqii Review Management gives multi-unit operators one place to track and respond to Yelp, Google, Facebook, OpenTable, GrubHub, Uber Eats, and ezCater reviews so they never miss a chance to engage with their guests, and AI review analysis features make it easy to take action on guest feedback. More than 15,000 hospitality businesses of all sizes use Marqii to rank higher in search results, get chosen by more guests, and learn what matters most to their customers.

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    1https://www.mghus.com/lp/restaurant-survey

    2 https://backlinko.com/schema-markup-guide

    Source: Marqii

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  • Marqii Launches New Social Management Product

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    Restaurant operators can now use Marqii to manage more guest feedback and online presence across Facebook and Google profiles.


    AUSTIN, Texas, May 14, 2025 (Newswire.com)
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    Marqii, the most complete digital operations platform for hospitality businesses, has launched its Social Management product. Designed specifically for hospitality teams, Social Management is the newest way operators can use Marqii to manage their digital guest feedback and online presence.

    Hospitality social media managers can use Marqii to:

    • Create and schedule posts directly to Facebook

    • Schedule and publish updates, events, and offers to your Google Business Profiles

    • Manage content across one, some, or all locations

    • Track performance with built-in Facebook analytics

    Marqii will continue to release Social Management features monthly throughout 2025, including additional social channels, analytics, and more. Hospitality marketing and operations teams rely on guest feedback to evaluate everything from new menu items to the online ordering experience. By adding Social Management to their product offering, Marqii brings even more of the digital guest experience into one place, and allows operators to engage wherever their guests choose to reach out.

    “Making our first Facebook post with Marqii was quick and easy,” said Donato Terrazas, General Manager at Pinche Gringo BBQ and early adopter of Marqii’s Social Management product. “With time, we will have all our analytics in one place and will be able to see the impact of our posts on Facebook and our other channels. We are excited to continue working with Marqii as they develop more of the Social Management features.”

    “Guest engagement happens throughout the customer journey, from first search to most recent review or Instagram story,” said Avi Goren, Marqii Co-Founder and CEO. “With Social Management, we’re bringing another element of the guest and operator relationship into one central place, allowing teams to save time and simplify operations while extending their hospitality beyond their four walls.”

    To learn more about Marqii’s suite of online presence and guest engagement solutions, visit marqii.com

    About Marqii

    Founded in 2017 by Avi Goren, Evan Perlmutter and Bryan Rutcofsky, Marqii is the most complete digital operations platform for hospitality businesses. Marqii Review Management gives multi-unit operators one place to track and respond to Yelp, Google, Facebook, OpenTable, GrubHub, Uber Eats, and ezCater reviews so they never miss a chance to engage with their guests. With dozens of POS integrations and connections to more than 80 listings sites including Google, Yelp, Facebook, Bing, and Apple Maps, Marqii saves hospitality teams time by automating updates to their online menus, hours, location data, featured links, and more. More than 15,000 hospitality businesses of all sizes use Marqii to centralize their guest feedback, save time, rank higher in search results, attract more guests, and learn what matters most to their customers.

    Source: Marqii

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  • HotelRunner Triumphs as the ‘Best Large Technology Supplier’ at the Travolution Awards

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    Press Release
    •


    updated: Nov 29, 2024

    HotelRunner, the trailblazing platform for travel and hospitality technologies, has been named the ‘Best Large Technology Supplier’ at the Travolution Awards 2024 in the United Kingdom. Selected by the esteemed Travolution Awards jury, this recognition underscores HotelRunner’s commitment to innovation and excellence, driving the travel industry forward with data-driven, AI-powered solutions.


    LONDON, UK, November 29, 2024 (Newswire.com)
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    HotelRunner, the trailblazing platform for travel and hospitality technologies, has been awarded the prestigious “Best Large Technology Supplier” title at the Travolution Awards 2024. The event, held on Nov. 28 in London, celebrated leaders in travel and technology and recognized drivers of innovation and excellence.

    HotelRunner was selected by a globally respected jury from among six companies competing in the same category, including software companies, tour operator platforms, and SaaS providers.

    This award recognizes large travel tech companies that have shown the most progress in their field, whether as a legacy multinational modernizing its offerings or as a niche supplier introducing new, innovative concepts. Winning criteria encompassed innovative thinking and creativity, recognized as pivotal qualities propelling the travel industry into the digital era. This award is a testament to HotelRunner’s dedication to empowering the industry with transformative technology.

    Arden Agopyan, founder and Managing Partner of HotelRunner, shared, “We’re thrilled to be recognized as the Best Large Technology Supplier. This award underscores our mission to foster growth and innovation for our partners, helping them thrive fast in a digital-first world.”

    Ali Beklen, founder and Managing Partner, added, “Our journey to becoming a leader in travel tech has been marked by passion and relentless innovation. Winning this award reinforces our commitment to delivering world-class solutions that meet the evolving needs of our industry.”

    With its powerful and AI-driven platform, HotelRunner continues to support accommodations, travel agencies, and industry stakeholders globally, enabling them to simplify operations, maximize revenue, and elevate guest experiences. This award is more than an accolade – it’s another step forward in HotelRunner’s vision to reshape the future of travel.

    Source: HotelRunner

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  • HotelRunner Acquires Bookingate, Expanding its B2B Powerhouse for the Travel Industry

    HotelRunner Acquires Bookingate, Expanding its B2B Powerhouse for the Travel Industry

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    HotelRunner, the leading travel and hospitality technology platform, announces its acquisition of Bookingate, an innovative B2B travel marketplace and technology platform. This strategic acquisition reinforces HotelRunner’s mission to extend its industry leadership by strengthening its commitment to completing the travel value chain for supply and demand.


    LONDON, England, October 1, 2024 (Newswire.com)
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    With the inclusion of Bookingate, a platform that enables travel service providers to access and distribute hotel inventory and third-party services, HotelRunner becomes the all-in-one solution for the entire travel industry. This unique proposition positions HotelRunner as a comprehensive platform that solves distribution, direct, and offline sales challenges for travel agencies, DMCs, and tour operators, connecting them seamlessly with various suppliers.

    Advancing the Travel Industry with HotelRunner Connect

    By bringing Bookingate under its umbrella, HotelRunner amplifies the scope and functionality of HotelRunner Connect, its long-established platform serving global travel companies, including travel agencies, metasearch platforms, and payment systems. This move enhances the current service offering while broadening the role of HotelRunner Connect as an end-to-end solution for the entire travel ecosystem.

    Arden Agopyan, Founder and Managing Partner of HotelRunner, remarked, “Bookingate is a game-changing addition that aligns perfectly with our vision of creating a bigger travel economy. With this acquisition, we are enhancing our platform’s capabilities to deliver the industry’s most advanced travel management solution, unlocking unprecedented growth opportunities for our large network of travel industry members.”

    Ali Beklen, Founder and Managing Partner of HotelRunner, added, “We are thrilled to welcome Bookingate into the HotelRunner platform, becoming an all-encompassing travel platform for travel agencies, hotels, buyers, and suppliers. With the acquisition of this promising startup and its innovative technology, we are expanding our platform and creating a new ecosystem by uniting fragmented B2B players in the global travel market.”

    Unleashing Multi-Faceted Capabilities

    The acquisition of Bookingate strengthens HotelRunner’s position as the top player in travel tech, expanding its solution stack for all players in the travel value chain, and unlocking capabilities that empower travel companies in a competitive market:

    Advanced Hotel Contracting: Travel agencies and 3rd party service providers will directly access and distribute real-time inventory. HotelRunner streamlines the entire distribution process and empowers travel providers to expand their reach.
    A Robust Connectivity Bridge: Acting as a bridge between hotels, travel agencies, tour operators, airlines, transfer, and car rental services, the enhanced platform enables dynamic packaging, offering a more complete solution for sourcing and distribution.
    Transforming Static Agencies: Just as HotelRunner set out more than a decade ago with the vision of moving hotels from offline to online, it is now preparing to transform offline travel agencies into online, dynamic, and digital powerhouses.

    Building an Ecosystem of Innovation

    Marking its fourth acquisition, HotelRunner remains at the forefront of industry innovation by strategically scouting innovative early-stage companies like Bookingate. HotelRunner’s commitment to finding or building forward-thinking products ensures that it remains a trusted partner for travel agencies, hotels, buyers, and suppliers worldwide.

    Source: HotelRunner

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  • HotelRunner Joins MarketHub Europe by HBX Group as Platinum Sponsor

    HotelRunner Joins MarketHub Europe by HBX Group as Platinum Sponsor

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    Press Release
    •

    Jun 13, 2024 12:37 BST

    HotelRunner, the leading hospitality and travel technologies platform, will attend MarketHub Europe by HBX Group as the Platinum Sponsor. This year’s event will take place to explore “New Frontiers” in the travel industry and beyond from June 25 to 28, 2024, in Istanbul, where HotelRunner has been the undisputed market leader for over a decade.


    LONDON, England, June 13, 2024 (Newswire.com)
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    MarketHub Europe by HBX Group has been a pivotal event in the travel and hospitality industry for over 8 years, consistently bringing together top industry players from around the globe. Since its inception in Seville in 2013, MarketHub has grown to attract 350 participants annually, including 180 key client partners from 15 source markets.

    HotelRunner’s participation as a Platinum Sponsor highlights its commitment to fostering innovation and connectivity within the travel and hospitality industries. Attendees of the event will have the opportunity to engage with key members of the HotelRunner Team and discover the latest developments in the industry while learning how to grow your business at their dedicated stand. The attendees also include HotelRunner’s strategic partners, thus HotelRunner will take the opportunity to connect and catch up with them. The HotelRunner Team will also join the coffee break sessions to engage in conversations actively.

    HotelRunner will use this prominent event as a platform to discuss its comprehensive end-to-end technology platform and how it unlocks the power of connectivity within the industry. With a network encompassing thousands of hotels and hundreds of travel agencies, HotelRunner’s solutions are designed to enhance connectivity and drive growth for its partners worldwide.

    HotelRunner Founder and Managing Partner Ali Beklen will speak on the first day of the event at the panel “What are the evolving traveler trends? And how do you keep up?”. The discussion will explore various guest perspectives, highlighting data on shifting booking behaviors, emerging trends, and key demographic insights. The panel aims to uncover what travelers are currently seeking and how the industry can adapt to meet these evolving demands.

    MarketHub Europe is renowned for its ability to gather the best and brightest in the industry, creating a vibrant platform for networking, knowledge sharing, and business development. HotelRunner’s extensive experience and leadership in the market position them perfectly to contribute valuable insights and drive forward the conversations on technology and connectivity in the industry.

    Source: HotelRunner

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  • WrkSpot’s Innovative Hotel Management Platform Hits Milestone

    WrkSpot’s Innovative Hotel Management Platform Hits Milestone

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    With Fairfield Inn signing, WrkSpot now supports hotels from coast to coast, providing hotel owners, managers and staff with complete visibility and controls across all areas of operation.


    LA PALMA, Calif., November 27, 2023 (Newswire.com)
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    WrkSpot announced today the signing of the 100th customer with the company’s innovative hotel management platform. WrkSpot is a leading-edge hospitality technology company, providing hotels with a better way to manage and connect people, processes and properties. 

    The 100th customer, Fairfield Inn and Suites in Columbus, Ohio, decided to integrate the WrkSpot platform into their hotel operation for two key areas of support – HR management and panic & safety. “In prioritizing the safety of our employees and recognizing the need for a panic solution, the WrkSpot solution emerged as the most comprehensive and cost-effective choice,” says Alan Hardway, VP of Operations. “The Human Resource and Housekeeping modules will improve visibility and accountability, ultimately saving us both time and money.”

    Launched in 2017, WrkSpot has continued an exemplary rate of growth coming out of the pandemic, working with hotel properties in all industry segments across the US. The 100th property is a pivotal milestone in the company’s growth – which now supports hotels from coast to coast, both full and limited-service locations. The WrkSpot platform seamlessly integrates with multiple PM systems, allowing individual and multi-unit hotel owners, managers and staff complete visibility and extensive controls within all areas of hotel operations.   

    “We are so thrilled to have activated our 100th customer this past month,” says Brent McMahan, Head of Strategy & Growth at WrkSpot. “Hotels are seeing the value of our product and what makes WrkSpot different – the breadth of platform features and its customizable solutions. Many companies offer parts of what we do, but nobody else offers a complete solution.” 

    Key features of WrkSpot include multi-property visibility, activity monitoring for staff, tasks and performance, top-level controls for maintenance, cleaning and HR, budget and scheduling management, as well as panic solution software for end-to-end hotel safety.   

    About WrkSpot     

    Founded in 2017, WrkSpot is the developer of a revolutionary software suite for hotel portfolio management that integrates HRIS, operations management, and communication in a single app. By managing and engaging staff, controlling costs, streamlining operations, and improving compliance and safety, WrkSpot optimizes hotel operations. To learn more about WrkSpot, visit wrkspot.com.   

    Source: WrkSpot

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  • HotelRunner Introduces AI-Powered Review Center for Enhanced Reputation Management in the Travel and Hospitality Industry

    HotelRunner Introduces AI-Powered Review Center for Enhanced Reputation Management in the Travel and Hospitality Industry

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    LONDON, England, June 14, 2023 (Newswire.com)
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    HotelRunner, the leading travel and hospitality technologies platform, has launched HotelRunner Review Center, an innovative solution that will fundamentally change the way properties manage their online reputation and form the building blocks of technological transformation fueled by artificial intelligence.

    In the highly competitive world of hospitality, reputation management is more critical than ever. Guests rely heavily on reviews when making decisions and hold the power to drive a property’s successful reputation and exponential revenue growth.

    As a company that draws its strength from its agility, HotelRunner proudly delivers an innovative solution to its partners and the industry after extensive research and development by observing the latest trends and anticipating the future that will be shaped around them.

    HotelRunner Review Center is an advanced product that centralizes guest reviews, empowering properties to take control of their online reputation from a single user-friendly dashboard.

    Thanks to HotelRunner’s strategic partnerships and certified integrations with Booking.com, Expedia, and Airbnb, Review Center allows properties to view and reply to all their reviews in one place. The AI technology generates unique and personalized replies to guest reviews within seconds. This ensures that each review receives timely and tailored responses, leading to improved guest satisfaction, and a steady revenue stream. The product also helps overcome language barriers effortlessly with built-in Google Translate functionality, translating guest reviews into more than 133 languages instantly, and facilitating effective communication. Another great benefit is saving hoteliers valuable time and effort. They can save their favorite replies for future use, easily fine-tune the replies, and deliver customized messages to each guest. Last but not least, the Review Center provides comprehensive performance tracking. Since the product gathers all reviews in one dashboard, it offers properties a HotelRunner score across various categories, allowing properties to identify areas for improvement, monitor progress over time, and continuously enhance their service offerings.

    Yiğit Can Bacakoglu, Director of Engineering at HotelRunner, said, “The introduction of HotelRunner Review Center marks a pivotal moment in the fiercely competitive hospitality industry. Through its integrated AI assistance, properties can streamline the consolidation of their reviews, address guest feedback, and elevate guest satisfaction and loyalty. We take great pride in spearheading the deployment of this cutting-edge technology and will continue to enrich our platform with homegrown AI-based products.”

    Cihan Coskuntuncel, Director of Supply at HotelRunner, added, “Effective reputation management is the key to a lucrative sales strategy. We are delighted to unveil the HotelRunner Review Center, an AI-driven solution that empowers hoteliers to seize control over their online reputation. Equipped with advanced features and multilingual translation capabilities, Review Center ensures properties can promptly respond to reviews, enhance their online reputation, and never miss another reservation.”

    HotelRunner Review Center is now available to properties worldwide to take advantage of AI-powered reputation management. Click here to get detailed information about the HotelRunner Review Center.

    Source: HotelRunner

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  • OTA Insight Strengthens Leadership Team, Appoints Vivek Bhogaraju as COO to Drive Strategic Growth

    OTA Insight Strengthens Leadership Team, Appoints Vivek Bhogaraju as COO to Drive Strategic Growth

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    Executive leader brings a strong track record of innovation, partnerships, and scaling teams & commercial platforms in travel.


    DENVER, March 16, 2023 (Newswire.com)
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    OTA Insight, the global leader in cloud-based hospitality business intelligence, today announced the appointment of Vivek Bhogaraju as its new Chief Operating Officer.

    With more than two decades of experience in the travel & technology industry, Vivek has a proven track record of delivering operational excellence and driving business growth. Most recently, he served as General Manager of Revenue Performance Solutions at Expedia Group, where he was responsible for the strategy & execution of Expedia Group’s revenue management offerings for the hotel and short-term rental line of businesses.

    As OTA Insight’s Chief Operating Officer, Vivek will spearhead strategic planning, internal operations, M&A, partnerships, and help to scale the company’s acquired businesses. Vivek will also work closely with OTA Insight’s leadership team to drive the execution of the company’s strategic vision, and empower the team to continue delivering innovative solutions that help hoteliers and short-term rental providers grow revenue and drive profitability.

    “I am thrilled to join OTA Insight and work alongside such a talented, driven and dedicated team,” said Vivek. “With the travel industry rapidly transforming, and seeking commercial resilience amid market, pricing & demand uncertainties, I believe OTA Insight is uniquely positioned to help hotels & short-term rentals navigate these challenges. I look forward to partnering with the Transparent Intelligence, Kriya RevGEN, Triometric Solutions & OTA Insight teams & contributing to the continued  growth and success of our customers.”

    OTA Insight CEO Sean Fitzpatrick said, “Vivek’s humility as a leader along with his passion for delivering innovative products and world-class customer service make him a perfect fit for our team. His extensive experience in strategy, travel technology and operations make him the ideal candidate to help lead and scale OTA Insight into the future. We’re excited to welcome him and look forward to his contributions in driving growth and delivering value to our customers.”

    This announcement comes shortly after OTA Insight took top honors in the prestigious 2023 Hotel Tech Report Awards for the third consecutive year, reinforcing the company’s unwavering commitment to providing best-in-class data solutions. The company was awarded first place in the following categories:

    • Rate Insight (Best Rate Shopping & Market Intelligence)
    • Parity Insight (Best Hotel Rate Parity)
    • Revenue Insight (Best Business Intelligence)

    About OTA Insight
    OTA Insight empowers hoteliers to deliver smarter revenue, distribution and marketing outcomes through its market-leading commercial platform. OTA Insight’s international experts support more than 60,000 properties in 185 countries. Winner of Best Rate Shopping & Market Intelligence Solution, Parity Management Software and Business Intelligence categories in the 2021, 2022 and 2023 HotelTechAwards, OTA Insight is recognized as a leader in hospitality business intelligence.

    Source: OTA Insight

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  • HotelRunner Recognized as Top Connectivity Provider Globally by Expedia Group for the Second Year in a Row

    HotelRunner Recognized as Top Connectivity Provider Globally by Expedia Group for the Second Year in a Row

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    The Expedia Group Connectivity Partner Program recognizes and rewards top connectivity providers for maintaining high-quality software connections and helping lodging partners grow their business on Expedia Group’s travel platform.

    Press Release
    –

    Mar 10, 2022


    LONDON, England, March 10, 2022 (Newswire.com)
    –
    HotelRunner, the leading sales channel management platform and B2B network, has earned Elite Connectivity Partner status with Expedia Group, the highest designation available in their Connectivity Partner Program for the second year in a row. The Expedia Group Connectivity Partner Program recognizes and rewards top connectivity providers – including channel managers, property management systems, central reservation systems, and other vendors – for maintaining high-quality connections and helping connected lodging properties grow their business on Expedia Group websites and better serve travelers.

    The Expedia Group Connectivity Partner Program is in its second year in 2022, and Elite status is awarded annually to an exclusive group of top-performing lodging connectivity software providers who offer excellent quality software connections and advanced tools and capabilities. To be eligible for Elite status, Expedia Group connectivity providers are rated on several technical and business criteria. HotelRunner earned Elite status for its commitment to:

    • Improving traveler experiences on Expedia Group websites
    • Enabling a wide range of tools and capabilities integrated with the Expedia Group travel platform
    • Providing a quality connection with a reliable user experience
    • Ensuring a streamlined onboarding experience and high-quality support for properties
    • Empowering business growth for our clients on Expedia Group websites

    “HotelRunner plays a crucial role in the travel ecosystem by building innovative solutions that empower global lodging properties to grow their businesses and deliver amazing experiences to guests,” said Lisa Chen, Vice President, Global Lodging Connectivity & Solutions. “We are excited and energized to deepen our relationship with HotelRunner in 2022 as a key stakeholder in our collective mission to power global travel for everyone, everywhere.”

    “HotelRunner and Expedia Group’s strategic partnership continues to grow exponentially. This partnership empowers not only the two companies but especially our lodging properties,” said Rıza Kaynak, Director of Demand Partnerships at HotelRunner. “In our second year as an Elite Connectivity Partner, with the help of our state-of-the-art technology, we have assisted our joint properties to ensure that they benefit from this partnership in the best way possible, and connected thousands of new properties to Expedia Group. We highly value our strategic partnership with Expedia Group, and having been rewarded with this designation for the second time proves that we are on the right track of achieving great things together.”

    As a part of its designation, HotelRunner will receive early access to new Expedia Group tools and features that it can pilot and integrate into its software. HotelRunner will also work directly with Expedia Group’s leadership team, providing feedback and helping shape future products and technology solutions.

    Media Contact:

    media@hotelrunner.com

    About HotelRunner

    HotelRunner is a distribution platform and B2B network for accommodations and travel agencies to find, contract, connect and transact with each other online. HotelRunner has more than 42,000 accommodation partners and over 150 travel agency partners from 193 countries. HotelRunner is a Booking.com Premier Connectivity Partner, Expedia Elite Connectivity Partner, Airbnb Software Partner, Agoda Innovative Supplier, Oracle Gold, Hotelbeds, and Google Hotel Ads strategic partner.

    About Expedia Group 

    Expedia Group, Inc. companies power travel for everyone, everywhere through our global platform. Driven by the core belief that travel is a force for good, we help people experience the world in new ways and build lasting connections. We provide industry-leading technology solutions to fuel partner growth and success, while facilitating memorable experiences for travelers. Our organization is made up of four pillars: Expedia Services, focused on the group’s platform and technical strategy; Expedia Marketplace, centered on product and technology offerings across the organization; Expedia Brands, housing all our consumer brands; and Expedia for Business, consisting of business-to-business solutions and relationships throughout the travel ecosystem. The Expedia Group family of brands includes: Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, CarRentals.com™, and Expedia Cruises™. © 2022 Expedia, Inc., an Expedia Group company. All rights reserved. Trademarks and logos are the property of their respective owners.

    Source: HotelRunner

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  • HotelRunner Selected as ‘Best Overall Performing Provider’ by Booking.com

    HotelRunner Selected as ‘Best Overall Performing Provider’ by Booking.com

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    HotelRunner awarded Best Overall Performing Provider, a very prestigious award within the scope of Booking.com’s Connectivity Partner Achievement Awards 2020

    Press Release
    –


    updated: May 20, 2021


    LONDON, May 20, 2021 (Newswire.com)
    –
    The leading sales channel management platform and B2B network for the travel industry, HotelRunner has been awarded Best Overall Performing Provider by Booking.com, one of the world’s leading digital travel companies, a very prestigious award within Booking.com’s 2020 Connectivity Partner Achievement Awards 2020. 

    HotelRunner has long collaborated closely with Booking.com to increase the revenue of its property partners through digitalization. The partnership has seen HotelRunner crowned Premier Connectivity Partner for three consecutive years since its inception including 2021, Preferred IT Partner for four years before that, Top Connectivity Performer in 2018, and Connectivity Advisory Board Member for more than two years.

    Despite the many pandemic-related challenges facing the hospitality and tourism industries over the last year, HotelRunner has continued to achieve extraordinary success with Booking.com, offering operational, technological, financial, and educational support to ensure their accommodation partners remained connected, continued to develop their businesses, and invested in the future of their properties.

    HotelRunner exceeded every performance benchmark set, including quality of service delivered, agile support provided, increase in bookings via Booking.com, and the technology infrastructure required to integrate Booking.com APIs successfully in 2020.

    Eddy Veldhuizen, Director Connectivity Partnerships at Booking.com, said “The partnership programme is the foundation of how we want to collaborate with providers and what we expect them to deliver. The partnership programme has three levels, and we are delighted that HotelRunner has been at the highest level (the Premier partnership) for many years. This means that both Booking.com and our accommodation partners are working with the best of the best. This year, more than ever, we value the dedication and hard work of HotelRunner and are glad they are committed to growing together.”

    Riza Kaynak, Director of Demand Partnerships at HotelRunner, said “Our long-standing partnership with Booking.com and the dedicated and hard work of both companies, especially during the pandemic, are very valuable to us. As HotelRunner, we are thrilled and proud to receive the Best Overall Performing Provider title within the scope of Connectivity Partner Achievement Awards 2020. With the common goal of maximizing the performance of our properties on Booking.com, we ensure that all necessary technology is developed, integrated with our platform, and made available affordably, and we increase the bookings and revenues of our properties by initiating the creation of new business and integration models. As we did during the pandemic, we will continue to work shoulder to shoulder for the success of our joint properties in the future. We look forward to making a difference in the travel technology industry and reaching outstanding achievements together with Booking.com in 2021.”

    Aiming to bring together the right property with the right guest audience in the right market and increase the revenues of the accommodation properties on its platform exponentially with every innovation it undertakes, HotelRunner continues to lead the industry thanks to its successful strategic partnership with Booking.com. As a result, they serve as the pioneers of the industry in terms of connectivity experience, powerful technology, and innovation.

    HotelRunner, which has more than 41,000 accommodation partners from 193 countries of all types and sizes including boutique hotels, chain and resort hotels, bed and breakfasts, bungalows, and villas, will continue to increase the revenues and performances of its joint properties and the newly acquired ones. The company will cooperate closely with Booking.com to make sure the accommodations get the most out of this partnership in the upcoming period.

    Hosting more than 50 million transactions a day, offering an end-to-end platform to the entire world with dozens of different products and services, and working to offer new markets to both property and agency partners with strategic partnerships, HotelRunner will continue to lead the industry globally with innovative products and features and new acquisitions, which will be announced in the upcoming period.

    Media Contact:

    Andrew Gogus
    media@hotelrunner.com

    About HotelRunner

    HotelRunner is a distribution platform and B2B network for accommodations and travel agencies to find, contract, connect and transact with each other online. HotelRunner has more than 41,000 accommodation partners and over 150 travel agency partners from 193 countries. HotelRunner is a Booking.com Premier Connectivity Partner, Expedia Elite Partner, Airbnb Software Partner, Agoda Innovative Supplier, Oracle Gold, Hotelbeds and Google Hotel Ads Partner.

    About Booking.com

    Founded in 1996 in Amsterdam, Booking.com has grown from a small Dutch startup to one of the world’s leading digital travel companies. Part of Booking Holdings Inc., Booking.com’s mission is to make it easier for everyone to experience the world whenever it’s safe to do so again. By investing in the technology that helps take the friction out of travel, Booking.com seamlessly connects millions of travelers with memorable experiences, a range of transportation options and incredible places to stay – from homes to hotels and much more. As one of the world’s largest travel marketplaces for both established brands and entrepreneurs of all sizes, Booking.com enables properties all over the world to reach a global audience and grow their businesses. Booking.com is available in 44 languages and offers more than 28 million total reported accommodation listings, including more than 6.4 million listings of homes, apartments and other unique places to stay. No matter where you want to go or what you want to do, Booking.com makes it easy and backs it all up with 24/7 customer support.

    Source: HotelRunner

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  • HotelRunner Recognized as Top Connectivity Provider by Expedia Group

    HotelRunner Recognized as Top Connectivity Provider by Expedia Group

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    The Expedia Group Connectivity Partner Program recognizes and rewards top connectivity providers for maintaining high-quality software connections and helping lodging partners grow their business on the Expedia Group platform.

    Press Release
    –


    updated: May 12, 2021


    London, United Kingdom, May 12, 2021 (Newswire.com)
    –
    HotelRunner, the leading sales channel management platform and B2B network, today announced their status as an Elite Connectivity Partner, the highest designation available in Expedia Group’s Connectivity Partner Program. The Expedia Group Connectivity Partner Program recognizes and rewards top connectivity providers – including channel managers, property management systems, central reservation systems, and other vendors – for maintaining high-quality connections and helping lodging properties grow their business on the Expedia Group marketplace.

    The Elite Connectivity Partner designation is awarded to an exclusive group of top-performing Expedia Group lodging connectivity providers, including HotelRunner, who offer the highest-quality software connection to the Expedia Group marketplace and comprehensive functionality. To be eligible for Elite status, Expedia Group connectivity providers are rated on several technical and performance criteria to ensure they:

    • Enable a wide range of tools and capabilities in the Expedia Group marketplace.
    • Provide a quality Expedia Group connection with a reliable user experience.
    • Streamline the Expedia Group onboarding experience with high-quality support for properties.
    • Maintain a strong portfolio of high-performing properties in the Expedia Group marketplace.

    “Our Elite Connectivity Partners are leaders in the industry, demonstrated by their innovative technology efforts to ensure their customers perform on our platform and clear understanding of traveler needs,” said Lisa Chen, Vice President, Global Lodging Connectivity & Solutions at Expedia Group. “By choosing to work with HotelRunner, an Elite Connectivity Partner, lodging property managers can be confident in a high-quality connection that will empower them to perform at their best in the Expedia Group marketplace.”

    Ali Beklen, Founder and Managing Partner at HotelRunner, said, “We have a strong and constantly growing partnership with the Expedia Group. On our way to achieving the Elite Connectivity Partner status, we have connected thousands of new properties to the Expedia Group, and we have worked together intensively to ensure that our existing properties benefit from this partnership in the best and most beneficial way possible for them. We are delighted that HotelRunner’s state-of-the-art technology and dedicated team have been awarded by the Expedia Group worldwide. We look forward to the new era of our partnership.”

    As a part of its designation, HotelRunner will work together with the Expedia Group on the new tools and features, also piloting and integrating these into their platform. HotelRunner team will also work directly with Expedia Group’s leadership team, providing feedback and helping shape future products and technology solutions.

    Media Contact

    Andrew Gogus 
    media@hotelrunner.com

    About HotelRunner

    HotelRunner is a distribution platform and B2B network for accommodations and travel agencies to find, contract, connect and transact with each other online. HotelRunner has more than 41,000 accommodation partners and over 150 travel agency partners from 193 countries. HotelRunner is Expedia Elite Partner, Booking.com Premier Connectivity Partner, Airbnb Software Partner, Agoda Innovative Supplier, Oracle Gold, Hotelbeds, and Google Hotel Ads Partner.

    About Expedia Group

    Expedia Group, Inc. companies power travel for everyone, everywhere through our global platform. Driven by the core belief that travel is a force for good, we help people experience the world in new ways and build lasting connections. We provide industry-leading technology solutions to fuel partner growth and success, while facilitating memorable experiences for travelers. The Expedia Group family of brands includes: Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, Egencia®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™, Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™.

    Source: HotelRunner

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